Customer Success Consultant
hace 20 horas
Derby
Customer Success Engineer - SASE • United Kingdom (Remote / Hybrid), • 12-Month Fixed-Term Contract, • £75,000 per annum We're hiring a Customer Success Engineer (SASE) to join a global cybersecurity leader on a 12-month FTC in the UK. This is a hands-on, customer-facing engineering role where you'll support enterprise clients in deploying, optimising and scaling SASE and cloud security solutions. This role requires prior experience working with SASE technologies. It's not a step-up or learning-on-the-job position. What You'll Be Doing • Acting as the primary technical contact for enterprise customers, • Supporting implementation and integration of SASE solutions, • Driving adoption and optimisation of cloud security platforms, • Troubleshooting complex networking and security issues, • Managing escalations and coordinating with engineering teams, • Advising on SASE best practices and security governance, • Identifying risks and supporting mitigation strategies Experience • 5+ years in a technical role such as:, • Security Engineering, • Network Engineering, • Technical Consulting, • Post-sales / Customer Engineering, • Strong customer-facing experience in enterprise environments, • Strong understanding of SASE architecture and components, • Solid networking fundamentals, • Experience with firewalls, routers, switches and VPNs, • Knowledge of CASB, SWG, ZTNA and DLP technologies, • Routing protocols (BGP, OSPF, EIGRP), • Experience with IPSEC, SSL, PKI, • Authentication protocols (SAML, SSO, LDAP, RADIUS), • Work with cutting-edge SASE and cloud security technology, • Exposure to large-scale enterprise environments, • High-impact role supporting critical security infrastructure, • Fast-paced, international environment JBRP1_UKTJ