Job Description We are seeking a skilled and proactive Computer Service Technician to support the installation, maintenance, and repair of computer systems and related hardware. The role will involve servicing devices and systems for internal and external client projects across a variety of sectors. This position will suit candidates with strong diagnostic, repair, and technical skills and practical experience in hardware and operating systems. Key Responsibilities • Install, configure, and test computer hardware, peripherals, and related equipment (e.g., processors, memory, displays, storage devices, printers, etc.) per manufacturer and client specifications., • Diagnose and troubleshoot hardware faults and performance issues on desktop PCs, laptops, MacBook, servers, and networked equipment., • Replace, repair, or upgrade defective or obsolete components as required., • Assist in installation and configuration of operating systems and firmware updates, including software drivers and security patches., • Provide on-site and remote technical support for internal employees and external clients., • Maintain detailed service records, including documentation of issues, fixes, and parts used in accordance with internal tracking systems., • Participate in rollout projects, IT asset deployments, and hardware refresh cycles., • Ensure compliance with data protection and equipment handling procedures during all maintenance activities., • GCSEs (or equivalent) including English and Maths; A Levels, BTEC, or NVQ/SVQ Level 2/3 in IT or Electronics desirable., • Proven hands-on experience in computer hardware maintenance, installation, and repair., • Strong understanding of PC components, peripherals, operating systems (Windows/macOS/Linux), and device drivers., • Ability to read and interpret technical manuals, schematics, and service instructions., • Effective verbal and written communication skills., • Logical problem-solving and time management skills., • Experience in managed IT services environment., • Familiarity with IT asset management tools and ticketing systems., • Competitive salary based on experience, • Ongoing training and professional development, • Opportunities to work on diverse client projects, • Supportive and innovative work culture, • Workplace pension and employee benefits scheme
Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the Cisco CCNA exam to give you the official certifications which will be recognised worldwide. Step 4 - IT Technician placement (£24-£45K) You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £24K-£45K. You will need to gain two years experience in this role before you can progress into a Network engineer role. Network Engineer Role You will now be ready to move into your Network Engineer role. We have partnered with a number of large IT companies who have a massive shortage of qualified Network Engineers. At a one off cost of £999, or a deposit of £149 followed by 10 interest free monthly instalments of £104, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.