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Be Part of Our Team! We are seeking an experienced Waiter/Waitress to join our team. If you have a passion for hospitality, excellent customer service skills, and a love for great food and wine, we’d love to meet you! Key Requirements: - Minimum of 3 years of experience in a fast-paced hospitality environment. - Silver service skills are preferred, showcasing your ability to deliver top-tier dining experiences. - Experience in a corporate restaurant background is a plus. - Wine knowledge is preferred, helping our guests make informed choices. - Customer care expertise – we are looking for individuals who prioritize creating memorable dining experiences for every guest. - Mediterranean/Greek cuisine knowledge or experience is highly desirable. What We Offer: A vibrant, dynamic work environment with the opportunity to be part of a brand-new opening. Competitive salary and benefits package. Ongoing training and career development. The chance to work in a premium, high-quality restaurant If you’re passionate about hospitality, thrive in a busy environment, and have a background that matches what we’re looking for, we want to hear from you!
Front of House (server/runner/bar/barista) From the team behind Crispin and Bistro Freddie, we're launching Canal - an exciting waterside restaurant along the Grand Union Canal within Taxi House Hotel. Our vibrant dining experience blends food, music, and community, with a sun-drenched terrace featuring DJ sets from a floating music barge. Our philosophy celebrates quality ingredients, seasonal cooking, and genuine hospitality in a space where everyone belongs. We create environments where people from diverse backgrounds can thrive, share perspectives, and be authentically themselves. We're seeking passionate team members to join us. Whether experienced or bringing fresh energy, this is your chance to contribute to a vibrant workplace that values every voice. Join our family known for thoughtful food, natural wines, and creative hospitality on the water's edge. Opening: June 2025 As part of our Front of House Team at Canal, you'll be at the heart of a truly unique hospitality experience. Our waterside restaurant features a stunning terrace overlooking the canal, where guests can enjoy sunshine, incredible food, and occasional DJ sets from the adjacent music barge. You'll be serving not just hotel guests, but residents from the long-stay apartments, visiting artists from the Dazed Club residency program, musicians using the recording studio, and creative professionals working in the Meadow workspace. Your day-to-day will include: - Greeting a diverse mix of guests with energy and enthusiasm - Guiding guests through our seasonal, modern European menu with knowledge and passion - Delivering exceptional service that's relaxed yet polished - Creating memorable moments through genuine hospitality - Supporting your teammates and communicating clearly across all areas - Maintaining high standards of cleanliness, organization, and presentation - Helping to set up and close down your section with care and attention to detail - Staying knowledgeable about menu changes, specials, and ingredients - Bringing good vibes and positivity to every shift - Learning and developing skills across various front of house positions We're looking for someone who: - Has experience in hospitality as a server, bartender, or barista (preferred but not essential) - Is eager to learn new skills across different front of house roles - Loves food, drinks, and good service—and is excited to share that with guests - Has a warm, confident and professional attitude - Works well in a fast-paced, team-focused environment - Has excellent communication skills and a sharp eye for detail - Is reliable, punctual and takes pride in their work - Wants to grow, learn and be part of a creative and ambitious opening team - Thrives in a creative environment and enjoys interacting with people from diverse backgrounds What's in it for you: - Be part of a vibrant canal-side venue where hospitality meets culture, creativity, and community - Work in a stunning space with indoor restaurant and outdoor terrace with regular DJ sets - Build relationships with regular guests from the apartment hotel and creative community - A welcoming, supportive and inclusive team environment - Opportunity to develop skills across multiple areas (service, bar, coffee) - Delicious team meals on every shift - 50% off food and drinks across all HAM. Restaurant locations - 20% off retail wine - Flexible shift patterns, with daytimes and evenings available - Personal development opportunities and access to training Whether you're passionate about creating the perfect coffee, mixing creative cocktails, or providing attentive table service—or want to learn all three—we'd love to meet you. Join us in creating one of West London's most exciting new dining destinations where food, creativity, and community come together on the water's edge.
We are a very small family run Italian restaurant based near to Liverpool Street Station. We are looking for a full time ITALIAN chef, working in a very small team of just two chefs. Together you will be responsible for everything in the kitchen from food preparation, deliveries, orders, hygiene, cooking all dishes in service, cleaning of kitchen including pots and pans and deep cleaning of the kitchen once a week. We are open for lunch and dinner service Monday to Fridays only. You will be required to work Mondays to Fridays from 10.30am to about 3/3.30pm and then again from 6pm until about 10/10.30pm. You will have EVERY weekend off and Bank Holidays as well as 2 weeks holiday over Christmas and New Year and 2 weeks in August when the restaurant is closed. We are looking for someone who is experienced and can work in an open kitchen with customers sitting around the counter watching you work. You need to therefore be clean, hygienic and work in a professional manner. You need to also be able to work calmly under pressure as well as work with quick based energy and enthusiasm. You will need to be a quick learner and we will teach you all our menu dishes (which change frequently) and how we work. As such we are looking for someone who is looking to stay in the same job for a minimum of 1 year. Because we are such a small restaurant, we operate a small kitchen of just 2 chefs who together are responsible for everything in the kitchen: Food preparation, food service, kitchen hygiene and cleaning, delivery of food - putting it away and stock rotation, fridge temperatures and cleaning. Please note there is no KP. This role will begin asap and we are inviting candidates to apply now for interview. MINIMUM EXPERIENCE OF 5 YEARS/ SOUS CHEF LEVEL SALARY BASED ON EXPERIENCE. EVIDENCE OF PROFESSIONAL TRAINING IS REQUIRED FOR THIS ROLE. In return you will receive a highly competitive salary and all your meals will be included whilst on duty.
Front of House (server/runner/bar/barista) From the team behind Crispin and Bistro Freddie, we're launching Canal - an exciting waterside restaurant along the Grand Union Canal within Taxi House Hotel. Our vibrant dining experience blends food, music, and community, with a sun-drenched terrace featuring DJ sets from a floating music barge. Our philosophy celebrates quality ingredients, seasonal cooking, and genuine hospitality in a space where everyone belongs. We create environments where people from diverse backgrounds can thrive, share perspectives, and be authentically themselves. We're seeking passionate team members to join us. Whether experienced or bringing fresh energy, this is your chance to contribute to a vibrant workplace that values every voice. Join our family known for thoughtful food, natural wines, and creative hospitality on the water's edge. Opening: June 2025 As part of our Front of House Team at Canal, you'll be at the heart of a truly unique hospitality experience. Our waterside restaurant features a stunning terrace overlooking the canal, where guests can enjoy sunshine, incredible food, and occasional DJ sets from the adjacent music barge. You'll be serving not just hotel guests, but residents from the long-stay apartments, visiting artists from the Dazed Club residency program, musicians using the recording studio, and creative professionals working in the Meadow workspace. Your day-to-day will include: - Greeting a diverse mix of guests with energy and enthusiasm - Guiding guests through our seasonal, modern European menu with knowledge and passion - Delivering exceptional service that's relaxed yet polished - Creating memorable moments through genuine hospitality - Supporting your teammates and communicating clearly across all areas - Maintaining high standards of cleanliness, organization, and presentation - Helping to set up and close down your section with care and attention to detail - Staying knowledgeable about menu changes, specials, and ingredients - Bringing good vibes and positivity to every shift - Learning and developing skills across various front of house positions We're looking for someone who: - Has experience in hospitality as a server, bartender, or barista (preferred but not essential) - Is eager to learn new skills across different front of house roles - Loves food, drinks, and good service—and is excited to share that with guests - Has a warm, confident and professional attitude - Works well in a fast-paced, team-focused environment - Has excellent communication skills and a sharp eye for detail - Is reliable, punctual and takes pride in their work - Wants to grow, learn and be part of a creative and ambitious opening team - Thrives in a creative environment and enjoys interacting with people from diverse backgrounds What's in it for you: - Be part of a vibrant canal-side venue where hospitality meets culture, creativity, and community - Work in a stunning space with indoor restaurant and outdoor terrace with regular DJ sets - Build relationships with regular guests from the apartment hotel and creative community - A welcoming, supportive and inclusive team environment - Opportunity to develop skills across multiple areas (service, bar, coffee) - Delicious team meals on every shift - 50% off food and drinks across all HAM. Restaurant locations - 20% off retail wine - Flexible shift patterns, with daytimes and evenings available - Personal development opportunities and access to training Whether you're passionate about creating the perfect coffee, mixing creative cocktails, or providing attentive table service—or want to learn all three—we'd love to meet you. Join us in creating one of West London's most exciting new dining destinations where food, creativity, and community come together on the water's edge.
Exciting Opportunity: Head Chef and all other chef positions Wanted for New Asian Fusion Restaurant! Are you a culinary visionary with a passion for Asian fusion cuisine? We are thrilled to announce an opening for Chefs at our brand new restaurant, set to become the next culinary hotspot in Clapham ! About Us: We aim to blend traditional Asian flavors with modern culinary techniques to create a unique dining experience. Our menu will showcase the best of both worlds, and we need a talented head chef to lead our kitchen! What We Offer: - A chance to shape the menu and define the culinary direction of a brand new restaurant - A creative and collaborative working environment - Competitive salary and benefits package - Opportunities for career advancement and professional growth Key Responsibilities: - Develop and design an innovative Asian fusion menu that excites and delights our guests - Lead the kitchen team, ensuring high standards of food quality and presentation - Oversee food preparation, cooking, and plating, maintaining exceptional hygiene and safety standards - Manage kitchen inventory, ordering, and cost control to maximize profitability Requirements: - Proven experience as a head chef or sous chef with a focus on Asian fusion cuisine - Strong understanding of Asian culinary techniques and flavor profiles - Exceptional leadership and communication skills - Creative mindset with a passion for experimentation and innovation If you are ready to take the helm of our kitchen and build a talented team to create unforgettable dishes, we want to hear from you! Apply Today! Join us in crafting a remarkable dining experience that celebrates the art of Asian fusion!
Sous Chef – New Opening Location: Canal at Taxi House Hotel, Westbourne Park Salary: £40,000 per annum Schedule: Full-Time Opening: June 2025 From the team behind Crispin and Bistro Freddie comes Canal – a new waterside restaurant opening this summer at Taxi House Hotel, overlooking the Grand Union Canal. A space where thoughtful food meets natural wines, music, and community – complete with a sun-soaked terrace and a floating DJ barge setting the tone. We’re building a tight-knit, passionate kitchen team focused on seasonal cooking, quality produce, and genuine hospitality. This is a rare opportunity to shape a kitchen from the ground up and be part of something truly creative and community-driven. The Role As Sous Chef, you'll be a key part of our leadership team, working closely with the Head Chef to bring Canal’s food philosophy to life. You’ll take charge of day-to-day kitchen operations, mentor junior chefs, and help develop a menu rooted in seasonality, sustainability, and flavour. You will: Support the Head Chef in all aspects of kitchen leadership Lead service and ensure consistency, pace, and quality across every dish Help design and develop seasonal menus and daily specials Be a hands-on leader, training and mentoring chefs at all levels Maintain strong supplier relationships and ensure the best produce is always on the pass Oversee stock control, GP targets, and kitchen organisation Uphold the highest standards of cleanliness, food safety, and compliance Be a creative, dependable presence in the kitchen, contributing to the culture and vision of the site You bring: Solid experience as a Sous Chef or strong Junior Sous in a respected, quality-driven kitchen A passion for seasonal produce and well-executed, thoughtful food Calm, focused leadership with the ability to inspire and develop a team A collaborative mindset – you enjoy being part of a creative, supportive environment A strong grasp of kitchen operations, from prep systems to GP management A desire to grow with a forward-thinking restaurant group and help shape its next chapter What’s in it for you: £40,000 per year, paid monthly Full-time role with a fair and balanced rota A chance to be part of a high-profile new opening with creative freedom and support Work in a beautiful waterside setting with a unique daytime and evening dynamic Be part of a growing hospitality group with a proven track record and plans for future sites Team meals on every shift 50% off dining at all HAM Restaurant locations 20% off wine retail Real opportunities for progression, development, and involvement in menu creation Whether you’re a seasoned Sous looking for a new challenge or a talented Senior CDP or Junior Sous ready to step up, Canal offers a fresh canvas and a supportive, ambitious environment. Come and help us create something special on the banks of the Grand Union Canal.
10 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. We work hard because we think pizza makes people happier. As a Second Chef, you’ll be a specialist in creating the best Neapolitan Pizza’s, and for every guest to leave with a full belly, and already planning their next visit. You’ll also be accountable for: Team leadership. Heath & safety compliance. Stock management. Successful guest pizza launches. Kitchen maintenance management. Food quality auditing. Whilst skills are important, representing our values is just as important too. These shape our team culture. ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team. ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work. ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong. ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. Don’t take our word for it. In our most recent ‘happiness survey’ (team feedback survey)… Over 200 people said the thing they love most about working at Pilgrims is their team. Over 100 people said their favourite pizza perk was the amount of free pizza they get. And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? £32,000 - £37,000 +tronc annually starting at £7k with the possibility for more, plus bonus. 45hr week over 5 days. Serious career development - We are opening 4 pizzerias this year & next. On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years). Some of our favourite Pizza Perks include... 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work. Team trips to Naples & beyond to meet suppliers & try new pizzerias A tasty bonus every time you refer a friend to join. Free food & espresso every day - whole menu available & also deals with other restaurants A free after-work drinks (soft, beer or gin) 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you’ve got this far down the job advert, it might mean that we’re a perfect match. Click the apply button and one of the team will reach out to you soon. Ciao!
Front of House (server/runner/bar/barista) From the team behind Crispin and Bistro Freddie, we're launching Canal - an exciting waterside restaurant along the Grand Union Canal within Taxi House Hotel. Our vibrant dining experience blends food, music, and community, with a sun-drenched terrace featuring DJ sets from a floating music barge. Our philosophy celebrates quality ingredients, seasonal cooking, and genuine hospitality in a space where everyone belongs. We create environments where people from diverse backgrounds can thrive, share perspectives, and be authentically themselves. We're seeking passionate team members to join us. Whether experienced or bringing fresh energy, this is your chance to contribute to a vibrant workplace that values every voice. Join our family known for thoughtful food, natural wines, and creative hospitality on the water's edge. Opening: June 2025 As part of our Front of House Team at Canal, you'll be at the heart of a truly unique hospitality experience. Our waterside restaurant features a stunning terrace overlooking the canal, where guests can enjoy sunshine, incredible food, and occasional DJ sets from the adjacent music barge. You'll be serving not just hotel guests, but residents from the long-stay apartments, visiting artists from the Dazed Club residency program, musicians using the recording studio, and creative professionals working in the Meadow workspace. Your day-to-day will include: - Greeting a diverse mix of guests with energy and enthusiasm - Guiding guests through our seasonal, modern European menu with knowledge and passion - Delivering exceptional service that's relaxed yet polished - Creating memorable moments through genuine hospitality - Supporting your teammates and communicating clearly across all areas - Maintaining high standards of cleanliness, organization, and presentation - Helping to set up and close down your section with care and attention to detail - Staying knowledgeable about menu changes, specials, and ingredients - Bringing good vibes and positivity to every shift - Learning and developing skills across various front of house positions We're looking for someone who: - Has experience in hospitality as a server, bartender, or barista (preferred but not essential) - Is eager to learn new skills across different front of house roles - Loves food, drinks, and good service—and is excited to share that with guests - Has a warm, confident and professional attitude - Works well in a fast-paced, team-focused environment - Has excellent communication skills and a sharp eye for detail - Is reliable, punctual and takes pride in their work - Wants to grow, learn and be part of a creative and ambitious opening team - Thrives in a creative environment and enjoys interacting with people from diverse backgrounds What's in it for you: - Be part of a vibrant canal-side venue where hospitality meets culture, creativity, and community - Work in a stunning space with indoor restaurant and outdoor terrace with regular DJ sets - Build relationships with regular guests from the apartment hotel and creative community - A welcoming, supportive and inclusive team environment - Opportunity to develop skills across multiple areas (service, bar, coffee) - Delicious team meals on every shift - 50% off food and drinks across all HAM. Restaurant locations - 20% off retail wine - Flexible shift patterns, with daytimes and evenings available - Personal development opportunities and access to training Whether you're passionate about creating the perfect coffee, mixing creative cocktails, or providing attentive table service—or want to learn all three—we'd love to meet you. Join us in creating one of West London's most exciting new dining destinations where food, creativity, and community come together on the water's edge.
Black Bear Burger is a serious contender for London’s best burger! 🍔 Our mantra of ‘simple done well’ has won us many loyal customers and a big buzz online. It’s important to us for you to know we’re serious about burgers so all trial shifts get a burger and chips so you can taste what we're all about. We are looking for an experienced head chef/ kitchen manager to join our restaurant team in Brixton. About you -looking for full time (around 45h/wk)- -Full availability- -Previous experience as a head chef, sous chef, kitchen manager, assistant manager- -Looking to join somewhere you can be proud of working- -Ability to work in and manage a fast paced, high volume operation- About the role -Opening/closing shifts- -Managing the daily operations of the kitchen- -Fulfilment of all mis en place for service- -Maintaining cleanliness of your section and the wider kitchen- -Keeping kitchen safety and due diligence information up to date- -Paid monthly on 7th of each month- We’re growing too, with new sites planned this year, and we’re looking to bring on board some great new people to grow with us. If this sounds like something that excites you get in touch!!
Front of House (server/runner/bar/barista) From the team behind Crispin and Bistro Freddie, we're launching Canal - an exciting waterside restaurant along the Grand Union Canal within Taxi House Hotel. Our vibrant dining experience blends food, music, and community, with a sun-drenched terrace featuring DJ sets from a floating music barge. Our philosophy celebrates quality ingredients, seasonal cooking, and genuine hospitality in a space where everyone belongs. We create environments where people from diverse backgrounds can thrive, share perspectives, and be authentically themselves. We're seeking passionate team members to join us. Whether experienced or bringing fresh energy, this is your chance to contribute to a vibrant workplace that values every voice. Join our family known for thoughtful food, natural wines, and creative hospitality on the water's edge. Opening: June 2025 As part of our Front of House Team at Canal, you'll be at the heart of a truly unique hospitality experience. Our waterside restaurant features a stunning terrace overlooking the canal, where guests can enjoy sunshine, incredible food, and occasional DJ sets from the adjacent music barge. You'll be serving not just hotel guests, but residents from the long-stay apartments, visiting artists from the Dazed Club residency program, musicians using the recording studio, and creative professionals working in the Meadow workspace. Your day-to-day will include: - Greeting a diverse mix of guests with energy and enthusiasm - Guiding guests through our seasonal, modern European menu with knowledge and passion - Delivering exceptional service that's relaxed yet polished - Creating memorable moments through genuine hospitality - Supporting your teammates and communicating clearly across all areas - Maintaining high standards of cleanliness, organization, and presentation - Helping to set up and close down your section with care and attention to detail - Staying knowledgeable about menu changes, specials, and ingredients - Bringing good vibes and positivity to every shift - Learning and developing skills across various front of house positions We're looking for someone who: - Has experience in hospitality as a server, bartender, or barista (preferred but not essential) - Is eager to learn new skills across different front of house roles - Loves food, drinks, and good service—and is excited to share that with guests - Has a warm, confident and professional attitude - Works well in a fast-paced, team-focused environment - Has excellent communication skills and a sharp eye for detail - Is reliable, punctual and takes pride in their work - Wants to grow, learn and be part of a creative and ambitious opening team - Thrives in a creative environment and enjoys interacting with people from diverse backgrounds What's in it for you: - Be part of a vibrant canal-side venue where hospitality meets culture, creativity, and community - Work in a stunning space with indoor restaurant and outdoor terrace with regular DJ sets - Build relationships with regular guests from the apartment hotel and creative community - A welcoming, supportive and inclusive team environment - Opportunity to develop skills across multiple areas (service, bar, coffee) - Delicious team meals on every shift - 50% off food and drinks across all HAM. Restaurant locations - 20% off retail wine - Flexible shift patterns, with daytimes and evenings available - Personal development opportunities and access to training Whether you're passionate about creating the perfect coffee, mixing creative cocktails, or providing attentive table service—or want to learn all three—we'd love to meet you. Join us in creating one of West London's most exciting new dining destinations where food, creativity, and community come together on the water's edge.
Are you an expert in the art of crafting Italian coffee? Are you passionate about coffee culture and eager to share your enthusiasm with others? Our new Italian café is seeking a talented barista to join our team! Our recently opened Apulian café and restaurant is more than just a place to grab a quick bite or a cup of coffee – it's a celebration of Apulian culture and cuisine. Nestled in the heart of Liverpool street, our establishment brings a taste of the sun-kissed region of Puglia, Italy, to the vibrant streets of London. Responsibilities: - Taking payments with Sumup. - Prepare high-quality coffee using a variety of extraction methods, including espresso, macchiato, cappuccino, and more. - Provide exceptional customer service, welcoming guests with a smile and ensuring a memorable experience. - Maintain cleanliness and orderliness of the workstation, adhering to hygiene and safety standards. - Collaborate with the team to uphold high quality standards and meet customer needs. Requirements: - Proven experience as a barista, preferably in a similar environment. - In-depth knowledge of different types of coffee and preparation techniques. - Ability to work in a dynamic environment, managing multiple orders simultaneously. - Excellent communication skills and ability to work in a team. - Passion for Italian culture and the world of coffee. Join us in creating an authentic and delightful experience for our customers! Thank you for your interest in joining our team!
Kitchen Porter – New Opening Location: Canal at Taxi House Hotel, Westbourne Park Pay: £12–£14 per hour (Full-Time) Opening: June 2025 From the team behind Crispin and Bistro Freddie comes Canal – a vibrant new restaurant opening on the banks of the Grand Union Canal this summer, located inside the Taxi House Hotel. With a focus on seasonal food, natural wines, and a buzzing atmosphere featuring a floating DJ barge, Canal is all about thoughtful hospitality and a strong sense of community. We're building a warm, supportive team and looking for Kitchen Porters who take pride in keeping things clean, organised, and running smoothly behind the scenes. The Role As Kitchen Porter, you’re the heartbeat of the kitchen. You’ll help keep everything clean, safe, and efficient so the chefs can focus on creating amazing food. It’s a vital role in any great restaurant – and we value it highly. You will: Keep all kitchen areas clean, tidy, and hygienic Wash pots, pans, utensils, and equipment efficiently and safely Assist with food deliveries and storage Support the team with basic prep if needed Help maintain a smooth and safe working environment Work as part of a close-knit kitchen team with respect and care You bring: A strong work ethic and positive attitude – no experience needed, just a willingness to learn The ability to stay calm and focused during busy periods A team-first approach – reliable, respectful, and ready to help wherever needed Good awareness of kitchen hygiene and safety practices (training provided) Pride in doing your job well and being part of a team effort What’s in it for you: £12–£14 per hour, depending on experience Full-time role with a fair rota and supportive environment Delicious staff meals every shift Work in a unique canal-side restaurant full of energy and creativity Be part of a new opening with strong leadership and exciting potential 50% off dining across all HAM Restaurant locations 20% off wine retail Real opportunities to grow – many chefs start out as KPs! If you’re looking for a fresh start, a great team, and a place where your hard work is truly valued, we’d love to hear from you. Come join us on the water’s edge and help bring Canal to life.
Job Title: Branch Manager About the brand: At Mammy Pancake, we believe that the best egg puffs should be available everywhere. With shops currently across Hong Kong and Taiwan, we are proud to announce the opening of our first UK store! Join Mammy Pancake, a brand originating from Hong Kong committed to popularising traditional egg puffs. Collaborating with both local and global partners, we meticulously select premium ingredients to craft innovative renditions of this beloved Hong Kong delicacy. About the job: As the Branch Manager, you will play a pivotal role in launching and leading our first UK store. You will be responsible for overseeing all aspects of the store’s operations, ensuring a seamless experience for both customers and staff. Your leadership will be essential in upholding Mammy Pancake’s high standards of quality, service, and efficiency. This position offers a unique opportunity to shape the success of our brand in a new market and to be a key part of our expansion journey. Role and Responsibilities: - Oversee day-to-day operations of the store, ensuring the smooth functioning of all aspects, including the kitchen, dining area, and customer service. - Staff Supervision: Recruit, train, and supervise restaurant staff to deliver excellent customer service and maintain high standards of cleanliness and efficiency. - Financial Management: Prepare and manage budgets, analyse financial reports, and implement cost-control measures to optimise profitability. - Promotions and Marketing: Work with the marketing team to develop and implement promotional strategies to attract new customers and retain existing ones. - Monitor inventory levels, place orders for supplies, and manage inventory to minimise waste - Ensure that every guest receives prompt and friendly service, addressing any customer concerns or complaints in a professional manner. - Maintain high standards of food quality and presentation, adhering to health and safety regulations at all times. - Ensure compliance with company policies and procedures, as well as local health and safety regulations. Requirements: - Must be authorised to work in the UK - 2+ years of experience in a supervisory or managerial role in the food service industry preferred. - Strong leadership qualities with the ability to motivate and inspire a small team. - Passion for providing exceptional customer service and creating a positive dining experience. - Excellent organisational and time-management skills, with the ability to prioritise tasks effectively. - Resourceful and proactive in resolving issues and finding solutions. - Willingness to work flexible hours, including weekends and holidays, as required by the demands of the business. If you are a motivated individual with a passion for the food service industry and a commitment to excellence, we would love to hear from you. This is an exciting opportunity to be a part of Mammy Pancake’s expansion into the UK market and to lead a team dedicated to delivering high-quality food and exceptional customer service. Apply now to join us on this delicious journey!