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Job Summary: We are seeking a friendly, professional, and well-organized Hotel Receptionist to join the front desk team in one of our client hotels. As the first point of contact for guests, you will play a crucial role in delivering excellent customer service and ensuring a smooth check-in and check-out experience. The ideal candidate is personable, efficient, and thrives in a fast-paced hospitality environment. Requirements: High school diploma or equivalent; additional hospitality training is a plus. Previous experience in customer service or as a receptionist preferred. Proficiency in hotel management software (e.g., Opera, Muse, PMS, ONQ, Emma) is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Flexibility to work various shifts, including evenings, weekends, and holidays. Working Conditions: Front desk shifts may involve standing for extended periods (7-3.30 and 2.30-11) Work hours may vary depending on hotel needs (shift-based, including weekends and holidays). Uniform or dress code adherence required. Pay: £13 per hour Expected hours: 20 – 40 per week
About the job Job Description Supporting Quality Manager in the daily running of the office and conducting daily goods-in task as outlined by the QA Supervisor and the Manager Carrying out Hygiene Audits as well as carrying out daily, weekly, and monthly GMP Audits, raising non-conformances and following up the Non-conformances Implementing and monitoring PRP, OPRP and HACCP plan for the entire operations, report deviations and take corrective actions. Performing verification of all HACCP paperwork ensuring it is kept up to date Monitoring of CCP's and temperature records Overseeing maintaining of the traceability systems Supporting Airline Specific verification checks in the flight assembly area, dry stores area as well as in-bound area Preparing samples for finished product microbiological testing and taste Overseeing & checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation. Performing verification checks of team members personal hygiene of the members in the high risk as well as high care areas Providing regular Quality Assurance reports to enable corrective actions as appropriate and to illustrate the effectiveness of the company's food safety and food quality control measures Training and developing production staff on food safety and food quality to equip them to maintain food safety standards within the Operations Department Investigating customer complaints and submit detailed reports to QA Supervisors and QA Manager Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Role model ability, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting. English – excellent (written & spoken) Meticulous attention to detail and precise record keeping skills Ability to influence different departments to suggest, implement and track more efficient processes Build strong relationships with other departments including operational departments to integrate with and understand the true bases of efficiency and unit synergies You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Confident and flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £28,000.00 per year Fixed Term (12-months) - night shift Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Three star Hotel in Paddington W2 currently recruiting for an enthusiastic and confident individual to join our reception team immediately. The full time role is for 6 days a week including weekends to work day and night shifts. We are looking for candidates with previous hotel reception experience, however full training is given, with good communication and organization skills. The duties include responding to guests with a friendly attitude, answering telephone calls and email, taking reservations, check-in/out, and take payments and inputting bookings and responding to emails. If you are looking for a stimulating job with a great team then please forward your CV. Thank you
Night Receptionist We are proud of our brand, a growing group of aparthotels, all located in prime cities near to the hustle and bustle of city life… Our amazing East London hotel in Stratford has everything you need, from retail’s finest, to a whole host of fabulous bars and restaurants. Roomzzz are stylish, spacious, city centre apartments, offering more freedom than a conventional hotel to discerning leisure and business travellers. Combining the comfort of a hotel with the convenience of a serviced apartment, our aim is simple: To give our guests more space, more freedom, more of the things they want and less of the things they don’t. So, we’ve got rid of the mini bar and swapped it for a fully equipped kitchen. No more rushing down for breakfast. Cook breakfast in the apartment. Or, pick up a fresh coffee and croissant from the ‘Grab & Go’ selection in the lobby. Simply put, staying at Roomzzz is like having your own stylish city centre apartment. But with someone else to tidy up and bring you fluffy towels. So, treat the place like home. Relax, unwind, take it easy. Our guests deserve it. Job Description: We are proud of our friendly, professional team members and we are looking for someone with a great smile and a warm personality! You will enjoy welcoming our guests, being a point of contact if they need any help or recommendations on the local area. You will enhance the customer journey from start to finish. We do provide a 24-hour reception service to our guests, so your shift pattern will be 12 hours during the night, 19:00 to 07:00. Similar experience in a hotel environment would be helpful, but not mandatory. A great personality is what we look for over anything! Benefits: In addition to working within our team, you will receive some great benefits; · A range of flexible benefits to help you in and out of work. · Free Uniform. · Generous Incentive scheme. · Pension Scheme. · Fantastic company discounts. · Progressive training plans and communication structure. Job Types: Full-time, Permanent Pay: £28,160.00 per year Additional pay: Bonus scheme Benefits: Company events Company pension Cycle to work scheme Employee discount Store discount Schedule: 12 hour shift ( 19:00 - 07:00 ) Monday to Friday Night shift Weekend availability Experience: Hospitality: 1 year (preferred) Nights: 1 year (preferred) Work Location: In person
Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Cleaner to join our Housekeeping Team. The company benefits our Cleaner will receive are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with BUPA - Private dental insurance with BUPA - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £1,000 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of our Cleaner are: - Cleaning all areas of the club front of house and ensuring that these areas are kept immaculate at all times. - Providing porter assistance to the housekeeping team, including the moving of materials and equipment throughout the club. - Initiative and the ability to work without supervision, but as part of a team The Experience & Qualifications required of our Cleaner are: - Previous experience in a similar position in a 5* hotel or luxury establishment - Significant experience as a Porter or Housekeeper - Professional and discreet interaction with members and guests is essential The working hours: - 42.5 hours a week on a rota basis - Night shifts with times varying between: 1am-9am / 2am-10am The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Cleaner at 5 Hertford Street then apply by forwarding your up to date CV together with a cover letter.
Mama is an inclusive company and our ambition is to recruit and promote diverse talents. What’s in it for you… A competitive salary and extra benefits package 28 days holiday (including bank holidays), pension. Enjoy a free night at Mama London and a meal for two in completion of probationary period. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Accor and Mama Hotels family for you and your nearest and dearest. Training to get you settled into your role, and development that will help you thrive at work. Regular team get togethers, bi-annual parties – Mama knows how to have a good time! What we're looking for... For a Cocktail Bartender who has a good knowledge of cocktails and spirits. Here is the mission of our Cocktail Bartenders in London: Have a positive attitude towards guests and be a team player Previous experience in cocktail making Be passionate about customer service and hospitality Comfortable and efficient in a fast-paced environment Able to carry boxes and in charge of the bar deliveries If you are keen to discuss the details further, please apply today. Important to know… Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Night Hotel Receptionist – 5* Boutique Hotel Kings Cross Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented and extremely knowledgeable, and passionate about 5-star service. The role reports directly to the Hotel Managers and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately always briefed so communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
What we're looking for... We are looking for a CDP who is a reliable, hard working team player who will be in charge of their section and help with the running daily of the service. If you are keen to discuss the details further, please apply today What’s in it for you… A competitive salary and extra benefits package 28 days holiday (including bank holidays), pension. A health cash plan to claim money back and get access to lots of ways to support your physical wellbeing. Enjoy a free night at Mama London and a meal for two in completion of probationary period. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Accor and Mama Hotels family for you and your nearest and dearest. Training to get you settled into your role, and development that will help you thrive at work. Regular team get togethers, bi-annual parties – Mama knows how to have a good time!
We are now looking for a Night Chef to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. Lucky Cat is one of five new, unique Gordon Ramsay experiences coming to level 60 at 22 Bishopsgate and will be Europe’s tallest restaurant. You will be an experienced Night Chef and must be available to work nights Working 5 days out of 7 Shift Times will range from 11pm-7am What you do as a Night Chef: - Prepare and portion key items according to recipes and standards, ensuring consistency and presentation.Asian inspired small plates, Robata grills, sushi and sashimi, expertly crafted in the designated prep kitchen on level 58. - Assist in the creation of various Asian inspired menu components under the guidance of the senior team - Maintain a clean and organised workstation, adhering to food safety and H&S guidelines at all times. - Collaborate with the kitchen team to ensure timely and efficient preparation items for service - Communicate effectively with other kitchen staff to coordinate ingredient What we offer you: - Competitive Pay Rate - A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses - 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses - Employees can instantly access up to 50% of basic wages earned before payday via Wagestream - Refer a Friend Scheme - Access to our world-class training & development opportunities globally - Progress your career through a multi-site and multi-brand, best in class global restaurant group. - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment - An array of rewards including, length of service awards, team recognition and incentives - Preferential Room Rates at Gordon Ramsay Restaurants partner hotel - MYNDUP – our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more - Meals on duty If you have a natural ease with guests, a love for hospitality and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.