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  • Shoot Captain -Host/Waiter
    Shoot Captain -Host/Waiter
    1 month ago
    £15.33–£17.83 hourly
    Full-time
    Canary Wharf, London

    LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

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  • Maintenance Assistant
    Maintenance Assistant
    1 month ago
    £12.71 hourly
    Full-time
    London

    Janitor / Facilities & Maintenance Assistant Days & Hours of work: Monday – Friday, 8am – 4:30pm Hours: PT/FT Annual Leave: dependent on contract Reporting To: Operations manager + Store Manager Role Overview Goodhood is looking for a reliable, hands-on and proactive Janitor / Facilities & Maintenance Assistant to help keep our store, café and warehouse clean, safe, well-maintained and presentable. This is a practical role for someone who takes pride in their work, notices the small details and is happy to get stuck in wherever needed. Alongside regular cleaning duties, the role will involve basic maintenance, repairs and general upkeep across the Goodhood spaces. Key Responsibilities Café Cleaning & Hygiene · Carry out a thorough deep clean of the café every morning before opening. · Clean and sanitise café toilets, including sinks, floors, mirrors and other surfaces. · Maintain high standards of cleanliness and hygiene throughout the café. · Clean café floors, surfaces, fixtures and other areas as required. · Empty bins and manage waste appropriately. · Identify and report any maintenance, hygiene or safety issues Store Cleaning • Keep the Goodhood store clean, tidy and presentable throughout the week., • Regularly clean floors, surfaces, fixtures, windows and other customer-facing areas., • Ensure staff areas and other non-public spaces are maintained to a good standard., • Carry out additional cleaning when required, including after busy periods, deliveries or events. Warehouse Cleaning & Organization • Maintain cleanliness and general tidiness throughout the warehouse., • Clean floors, work areas and other warehouse spaces regularly., • Keep walkways and working areas clear and safe., • Assist with maintaining an organized and presentable working environment., • Carry out deeper cleaning tasks as required. Basic Maintenance & Repairs • Carry out basic repairs and general maintenance around the store, café and warehouse., • Touch up paintwork and repair minor cosmetic damage., • Fix or replace small fixtures and fittings where appropriate., • Identify issues that require specialist attention and report them promptly., • Help keep the buildings, furniture, fixtures and equipment in good condition., • Take a proactive approach to spotting things that need fixing rather than waiting to be asked. Person Specification We are looking for someone who is: • Reliable, punctual and trustworthy., • Practical and hands-on, with a natural ability to fix and maintain things., • Highly organised and able to work independently., • Detail-oriented and takes pride in maintaining high standards., • Comfortable working across a retail store, café and warehouse environment., • Able to manage regular cleaning routines while responding to ad-hoc maintenance needs., • Physically able to carry out cleaning, moving and general maintenance tasks., • Comfortable working around cleaning products and following appropriate health and safety procedures., • Friendly, professional and respectful of the Goodhood team and working environment., • Proactive, with a genuine “see it, sort it” attitude. What Success Looks Like The store, café and warehouse are consistently clean, tidy, safe and well-maintained. The café is thoroughly cleaned and ready for the day every morning, the store and warehouse remain in good condition throughout the week, and small maintenance issues are dealt with quickly before they become bigger problems. The ideal person will take ownership of the spaces and treat them as if they were their own.

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  • Bar Staff
    Bar Staff
    2 months ago
    Part-time
    London

    Join our vibrant team as a Bar Staff member and become the heart of a lively, welcoming environment! In this role, you'll be the face of our venue, delivering exceptional service while creating a fun and memorable experience for every guest. Your enthusiasm, attention to detail, and passion for hospitality will help foster a positive atmosphere where guests feel valued and eager to return. This paid position offers an exciting opportunity to develop your skills in a dynamic setting, ensuring every shift is energetic and rewarding. Responsibilities • Greet guests warmly and take drink orders with enthusiasm and professionalism, • Prepare and serve a variety of beverages, including cocktails, beers, wines, and non-alcoholic options, • Maintain cleanliness and organization of the bar area in accordance with food safety standards, • Manage cash transactions accurately using point-of-sale systems, • Ensure responsible alcohol service by checking IDs and monitoring guest consumption, • Restock bar supplies efficiently to keep the bar fully equipped during busy periods, • Collaborate with team members to deliver seamless service and support a lively atmosphere Skills • Strong hospitality skills with a friendly, energetic approach to guest interactions, • Knowledge of food safety regulations and responsible alcohol service practices, • Experience in bartending or serving in a restaurant or bar environment preferred, • Ability to perform basic math accurately for cash handling and drink mixing measurements, • Excellent time management skills to handle multiple orders efficiently during peak hours, • Familiarity with restaurant operations and customer service standards, • Ability to stay organized, attentive, and proactive in a fast-paced setting Join us as a vital part of our team where your energy makes every guest’s experience unforgettable! Work Location: In person

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