Fraud Audio Typist and Administrative Officer - Newcastle Upon Tyne
20 hours ago
Newcastle upon Tyne
Salary: £24,937 to £26,598 a year Contract: Secondment Working Pattern: Full-time Reference Number: G Job summary If you have excellent communication, IT and analytical skills, with experience and knowledge of investigative procedures, the NHS Business Services Authority (NHSBSA) has an opportunity for you. The NHSBSA plays an important role in tackling fraud and error across the wider NHS by reducing opportunities for fraud and error and improving the way that fraud and error risks are addressed. We're currently recruiting a Fraud Audio Typist and Administrative Officer to work within the NHSBSA's Loss and Fraud Prevention (LFP) Team. What do we offer? • 27 days leave (increasing with length of service) plus 8 bank holidays, • Flexible working (we are happy to discuss options such as compressed hours), • Flexi time, • Hybrid working model (we are currently working largely remotely), • Career development, • Active wellbeing and inclusion networks, • Excellent pension, • NHS Car lease scheme, • To provide efficient and comprehensive tape transcriptions resulting from criminal investigations undertaken by the NHSBSA Fraud Specialists (FSs)., • To provide administrative support to the NHSBSA Loss and Fraud Prevention Team with the administration of case files such as scanning documents and renaming exhibits in accordance with the naming convention., • Ensure all duties are carried out in accordance with the correct procedures and policies., • To undertake compliance checks relating to suspicions of frauds., • To produce witness statements and exhibits from records held on BOSS., • To undertake data input duties to ensure computerised records are kept up to date and accurate at all times., • Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads., • To observe strict confidentiality in all matters., • To understand current policies, guidelines and procedures which relate to the fraud function within the NHSBSA., • Ability to work without supervision, • Ability to prioritise, • Able to work independently or as part of a team, • Ability to meet deadlines, • Demonstrate good communication and interpersonal skills, • Experience of working within clerical / office environment, • Experience of transcribing audio tapes / CDs, • Attention to detail and accuracy, • IT literacy with knowledge of generic software packages (Microsoft Word, Excel, etc.), • Education to GCSE or equivalent.