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Broster Buchanan are partnered with a growing business in the domestic heating and energy industry who are looking for a 1st/2nd line Application Support Analyst to join their IT team in Romford. The role offers genuine progression with hands on development, funded training, and new opportunities as the business continues to grow. The role offers a salary of £35k - £40k and will be based onsite in Romford, with an occasional need to travel to other sites with expenses covered, and an occasional need to work weekends, which will be paid as overtime. This is mainly an office based role, but there is flexibility to work from home where needed.Key Responsibilities: • Provide 1st and 2nd line technical support for software, operating systems, and hardware., • Apply structured troubleshooting methodologies, diagnostic tools, and root-cause analysis to resolve issues efficiently., • Use help-desk or ticketing systems to log, track, prioritise, and resolve incidents in line with service level agreements (SLAs)., • Escalate issues appropriately and follow established incident management and escalation procedures., • Document support interactions, including client enquiries, troubleshooting steps, and resolutions, to ensure accurate tracking and reporting of support activities., • Create, update, and maintain high-quality support documentation, knowledge base articles, and troubleshooting guides., • Deliver in-person or virtual training sessions (via Teams) to new and existing users, with a focus on business processes, system navigation, and best practices., • Support in-house contract operations for contractors working within the sector, ensuring systems and processes operate smoothly., • Work closely with product development, engineering, and customer success teams to diagnose complex issues, share insights, and support product improvements., • Provide feedback on recurring issues, potential enhancements, or software bugs to help optimise system performance., • Utilise help desk, ticketing, and case management tools to manage support workload., • Support configuration, updates, and usage queries relating to internal platforms and operational systems.Requirements:, • Strong understanding of software, operating systems, and technical troubleshooting processes for 1st and 2nd line issues, • Experience working with ticketing systems, help-desk tools, or incident management platforms., • Proven ability to create and maintain technical documentation or knowledge bases., • Experience delivering user training, both in person and online., • Excellent communication skills, with the ability to explain technical concepts in a clear, user-friendly way., • Ability to multitask, prioritise, and adapt to changing deadlines in a fast-paced environment., • Full UK Driving Licence and own transport, • Experience supporting contractors or operational teams within a similar industry (domestic heating/energy etc) would be highly beneficial, • Familiarity with CRM platforms or workflow management software would be beneficial

Store Manager By working at Sally, you would be part of the largest hair and beauty supplier in Europe and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen!! Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates. Your role as a Store Manager: • When it comes to the customer experience – it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs., • You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory., • You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies., • 23 days holiday per year – rising with length of service., • Competitive rates of pay & monthly bonus opportunities, • Employee discounts and offers, • Matching pension scheme, • Recognition for long service, • Partners with Retail Trust providing online and in-person wellbeing support, • The people are creative, fun and passionate about hair and beauty., • Excellent relationship builder, strong networking skills (colleagues, customers, wider business), • Experience in managing and motivating a high performance team, • Experience in coaching, developing and growing team members, • Proven track record of delivering results and meeting targets

Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £28,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Care Home Administrator We have an opportunity for a well organised, dynamic Administrator to join our friendly team at Sherrell Care Home in Chigwell, Essex. Your dedication, reliability and support will make a difference to the smooth running of the home every day. Excelcare is a family-owned care home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues. Outstanding care is central to everything we do. By joining us you will become one of the ‘family’ and in return for your dedication and hard work you can expect: Salary - £30,490.00 Monday – Friday, 8am-5pm. Hours - 45 hours per week (minus 1 hour lunch) About the role: • To implement and maintain effective administration systems., • To provide administrative support including Petty Cash, Banking, Invoices and Ordering., • Processing Timesheets to ensure that team members are paid correctly and in a timely manner., • Supporting at meetings, taking minutes and notes as required., • Assist the Home Manager in daily, weekly reporting as required for the Senior Management Team and other stakeholders., • Assisting the Home Manager to ensure that people moving into the care home have a timely, empathic, and welcoming admission., • Supporting with discharge reporting and documentation when people leave the home., • Answering the telephone and welcoming visitors, • To support with the administration of recruitment, training, and supervision for team members., • Record and report staff absence/sickness., • To maintain and implement the organisations administrative policies and procedures., • To attend team meetings and training for self-development as required for the role., • Intermediate IT skills including the use of Word, Excel, and Outlook, • Experience of Minute Taking would be beneficial., • Excellent customer facing skills., • Experience working in a varied, fast-paced environment., • Accurate and concise verbal and written skills, • Eligibility to work in the UK. · 28 Days holiday including Bank holidays. · DBS Certificate paid by Excelcare* · Refer a Friend Scheme rewarding £500 for every person you refer* · Contributory Pension Scheme · Annual Salary Review · Long service awards · Team Appreciation Week · Comprehensive Induction Programme · Employee of the Month and the Excelcare Awards – Recognition of our committed teams for outstanding contribution *Terms and Conditions apply If you are interested in the position, please apply online today – we look forward to hearing from you.

6 Month Contract £500 - £600 Per Day Based in Romford with Hybrid working possible We are looking for a Project Manager who has initially strong experience in Remedy to ServiceNow migrations. Role Responsibilities The role, reporting to the CIO, is responsible for ensuring the delivery of the main Corporate IT System Projects for 2026 (primarily Service Now but also covering Sharepoint and Microsoft365 improvements as required). The role will be expected to cover requirements capture/definition, managing the suppliers, users, IT admins required as part of the project, completing system testing and project managing the full delivery. Main Duties This role will work closely with the CIO to deliver a number of improvement/migration projects for a number of Corporate IT Systems/applications. The primary areas of responsibility will include, but not limited to: Technical Project Management Managing the GM UK Corporate IT Projects (see list below), the responsibilities for each project include the full project lifecycle including • Requirements capture/definition (including business analysis and working with users/managers to understand needs and expectations), • Project documentation including business cases, gateway checksheets and project start and closure documentation, • Supplier Management (a third-party company or in-house resource will be used to complete the system design, configuration and delivery), • Ensuring a high standard of cyber/information Security and compliance with the relevant standards and the relevant GM UK policies/processes (including ISO/IEC 27001, ISO 9001, ISO 20000-1 and potentially SOC1 and 2) with the design, delivery of the project and longer-term operation, • Managing users and managers engagement within the project, • Assisting with process documentation relation to the new system/project, • Managing the testing of the new system (defining test plans, completing technical testing, managing user testing), managing the resolution of snags/issues, • Working within the GM UK Change and release processes for the release/updating of the system(s) Service Now (Ticketing and Service Management System) Managing the GM UK migration from Remedy to Service Now and ongoing improvements in the Service Now system, including the implementation of a customer portal to meet GM UK customer requirements, enhanced reporting and potentially integration with other systems (eg: asset databases and automated alert monitoring systems). GM UK will be engaging a third-party supplier to complete the actual setup, configuration. Service Now will be the primary focus of the role, but if time then there is also the potential to also get involved in the following projects as well Microsoft 365 (Email, OneDrive etc) Managing (including working with the Norway IT team) security and functionality improvements to the GM Microsoft365 system for the benefit of the UK users; including PC migration to InTune integration, sensitivity labels, compliance rules, implementing meeting room resources etc. GM UK engages and IT company to complete the actual works and manage the system so this role will be responsible for the Technical Project Management of the improvements Sharepoint Online (Microsoft 365) Managing the GM UK migration from an older on-premise Sharepoint System to Sharepoint online, including a complete content refresh and ongoing improvements in the Sharepoint online system. GM UK will likely complete the technical/data migration in-house (with assistance from a third-party were required) Qualifications Relevant Degree qualifications or similar practical experience Skills & Experience Essential • Experience of Technical Project Management, • Experience of Business analysis / requirements collection experience, • Understanding/experience of Cyber/Information Security within application design, hosted (SAAS) systems and project management, • Experience in creating project documentation ongoing processes and user/admin guides, • Experience of managing IT support/consultancy companies to deliver projects, • Experience of Projects involving Service Now, • Experience of Projects involving Microsoft 365 (including Email, Onedrive, Sharepoint, Azure etc), • Attention to detail with high personal standards and the desire to complete tasks thoroughly, • Flexible and adaptable with a positive outlook and “can do” attitude, • Able to communicate effectively at all levels (written and verbal), • Strong and demonstrable integrity with a desire to work as part of a team, • Ability to work efficiently, timely and cost effectively under continually changing demands and requirements, • Good time management, • Good communication skills (written and spoken), • Must be commercially aware

Radius is looking for a Project Manager who has initially strong experience in Remedy to ServiceNow migrations. Role Responsibilities The role, reporting to the CIO, is responsible for ensuring the delivery of the main Corporate IT System Projects for 2026 (primarily Service Now but also covering Sharepoint and Microsoft365 improvements as required). The role will be expected to cover requirements capture/definition, managing the suppliers, users, IT admins required as part of the project, completing system testing and project managing the full delivery. Main Duties This role will work closely with the CIO to deliver a number of improvement/migration projects for a number of Corporate IT Systems/applications. The primary areas of responsibility will include, but not limited to: Technical Project Management Managing the GM UK Corporate IT Projects (see list below), the responsibilities for each project include the full project lifecycle including • Requirements capture/definition (including business analysis and working with users/managers to understand needs and expectations), • Project documentation including business cases, gateway checksheets and project start and closure documentation, • Supplier Management (a third-party company or in-house resource will be used to complete the system design, configuration and delivery), • Ensuring a high standard of cyber/information Security and compliance with the relevant standards and the relevant GM UK policies/processes (including ISO/IEC 27001, ISO 9001, ISO 20000-1 and potentially SOC1 and 2) with the design, delivery of the project and longer-term operation, • Managing users and managers engagement within the project, • Assisting with process documentation relation to the new system/project, • Managing the testing of the new system (defining test plans, completing technical testing, managing user testing), managing the resolution of snags/issues, • Working within the GM UK Change and release processes for the release/updating of the system(s), • Documenting user and admin guides The systems/applications that the role will likely be involved include (but not limited) to the following (all are expected to be third party hosted applications – SAAS): Service Now (Ticketing and Service Management System) Managing the GM UK migration from Remedy to Service Now and ongoing improvements in the Service Now system, including the implementation of a customer portal to meet GM UK customer requirements, enhanced reporting and potentially integration with other systems (eg: asset databases and automated alert monitoring systems). GM UK will be engaging a third-party supplier to complete the actual setup, configuration. Service Now will be the primary focus of the role, but if time then there is also the potential to also get involved in the following projects as well Microsoft 365 (Email, OneDrive etc) Managing (including working with the Norway IT team) security and functionality improvements to the GM Microsoft365 system for the benefit of the UK users; including PC migration to InTune integration, sensitivity labels, compliance rules, implementing meeting room resources etc. GM UK engages and IT company to complete the actual works and manage the system so this role will be responsible for the Technical Project Management of the improvements Sharepoint Online (Microsoft 365) Managing the GM UK migration from an older on-premise Sharepoint System to Sharepoint online, including a complete content refresh and ongoing improvements in the Sharepoint online system. GM UK will likely complete the technical/data migration in-house (with assistance from a third-party were required) Qualifications Relevant Degree qualifications or similar practical experience Skills & Experience Essential • Experience of Technical Project Management, • Experience of Business analysis / requirements collection experience, • Understanding/experience of Cyber/Information Security within application design, hosted (SAAS) systems and project management, • Experience in creating project documentation ongoing processes and user/admin guides, • Experience of managing IT support/consultancy companies to deliver projects, • High level of IT Literacy including good knowledge and practical experience of Microsoft Applications (ideally including Office365, Visio, Project, SharePoint). Desirable • Experience of Projects involving Service Now, • Experience of Projects involving Microsoft 365 (including Email, Onedrive, Sharepoint, Azure etc), • Experience of ISO 27001 within project management Person Specification • Attention to detail with high personal standards and the desire to complete tasks thoroughly, • Flexible and adaptable with a positive outlook and “can do” attitude, • Able to communicate effectively at all levels (written and verbal), • Strong and demonstrable integrity with a desire to work as part of a team, • Ability to work efficiently, timely and cost effectively under continually changing demands and requirements, • Good time management, • Good communication skills (written and spoken), • Must be commercially aware

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our Demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers. Want to be a part of it? What will you be doing? You'll be part of ourInfrastructure Programmesteamwho are responsibleforinstallation of district meters, zonal meters, PRVs, bypasss, cross connections etc on behalf of Thames Water. You'll be responsible for the completion of all project and contract specific paperwork and we'll need you to carry out Health & Safety checks including risk assessments and ensure that all installations meet hygiene practices and essential standards. You'llcommunicate with Supervisors, Reinstatement Teams and Support Drivers to ensure the effective coordination of planned work. You will work in highways with pedestrians and live traffic. What youll bring Do you have sound knowledge and understanding of meter installations, new service installations and leak repairs? Are you self-motivated and proactive in your approach? Do you hold a Water Hygiene? Can you demonstrate knowledge of confined spaces? Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company van/vehicle and fuel card for business use Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme Recommend a friend get rewarded for introducing people to us! Standby / Overtime / Call out 21 days plus bank holiday, rising to 25 days with service Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW TPBN1_UKTJ

Job Title: PCV Bus Driver Location: Ilford, East London Job Type: 12 Weeks Temp to Perm Hours: Monday to Friday (30-36 hours per week) + Weekend Work Available We are currently recruiting professional and reliable PCV Bus Drivers for a varied and rewarding role based in Ilford. This position offers stable weekday work with additional weekend earning potential. The Role School run services Dial-a-Ride services (24/7 operation - overtime available) Weekend private hire Rail replacement services 12-week temporary to permanent position Full training and route learning will be provided. Drivers must complete a short online compliance course before starting. Working With Vulnerable Passengers Drivers will work closely with vulnerable children and adults. A caring, patient and professional approach is essential. The ideal driver will: Demonstrate kindness and compassion Remain calm and professional at all times Have strong awareness of safety and safeguarding Be reliable and punctual Deliver excellent customer service An Enhanced DBS is mandatory due to the nature of the role. Requirements Applicants must: Live locally to Ilford Hold a valid PCV licence (CAT D UK LICENCE) Hold a valid Driver CPC qualification Hold a valid Enhanced DBS Have no more than 6 penalty points Be professional, punctual and customer-focused Pay Rates - PCV Drivers PAYE: £16.14 per hour Umbrella: £21.34 per hour Overtime (after 36 hours): PAYE: £21.63 Umbrella: £24.63 What We Offer Stable weekday hours Overtime opportunities (Dial-a-Ride operates 24/7) Weekend private hire & rail replacement to increase earnings Full training and support Temp to perm opportunity after 12 weeks If you are a local PCV driver looking for consistent work with strong earning potential and a meaningful role supporting the community, we would love to hear from you. TPBN1_UKTJ

A leading UK grocery retailer is seeking Online Assistants to provide excellent customer service and pick quality products for home delivery. The role involves working flexible hours, including early morning starts, and requires a proactive approach to assist customers and respond to queries.

Responsibilities include handling customer queries, maintaining accurate records, and providing clerical support. A well-established business in South East England is seeking an enthusiastic Administrative Assistant to manage office administration and customer service. Don't miss this opportunity to