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Cluster Housekeeping ManagerThe Kensington CollectionPart of the MCR Property GroupLocation: Kensington & Knightsbridge, LondonSalary: £35,000-£40,000 per annumJob Type: Full Time | PermanentAbout UsThe Kensington Collection , part of the MCR Property Group , is a portfolio of boutique hotels and serviced apartments located in the heart of Kensington and Knightsbridge.Our portfolio includes:Ashburn HotelAshburn ApartmentsClaverley Court ApartmentsChesham Court ApartmentsWe are looking for an experienced, hands-on Cluster Housekeeping Manager to lead our housekeeping operations across all four properties.Key ResponsibilitiesLead and support the housekeeping teams across all four sites.Ensure guest rooms, apartments and public areas are maintained to the highest standards.Conduct daily room inspections and quality checks.Manage staff rotas, training and performance.Monitor linen, guest amenities and housekeeping stock levels.Work closely with Reception and Maintenance to ensure rooms are ready for guests.Handle guest feedback and continuously improve housekeeping standards.Ensure compliance with Health & Safety and company procedures.What We're Looking ForPrevious experience as a Housekeeping Manager or Senior Housekeeping Supervisor.Strong leadership and organisational skills.Excellent attention to detail.Good communication and people management skills.Experience using a Hotel PMS (Guestline, Opera or similar preferred).Flexible approach to working across multiple properties.What We OfferCompetitive salary (£35,000-£40,000)22 days annual leave plus Bank HolidaysAdditional holiday for long service (up to 25 days)Birthday leaveCareer development opportunities within the MCR Property GroupSupportive and friendly working environmentTPBN1_UKTJ

They are a fast-growing European property group, built on modern, flexible hospitality. Their goal is simple: deliver exceptional guest experiences and build an environment where people can do their best work — guided by curiosity, drive, collaboration, kindness and respect.They're looking for an experienced Regional Revenue Manager to lead revenue performance across several London properties. They'll own the revenue strategy for the region — pricing, demand forecasting and commercial planning — to drive market share and profitability across the portfolio.Your responsibilities:Leading total revenue performance for the regional portfolio, aligned with company strategyDelivering accurate forecasting, pricing and demand modelling to maximise revenue and profitabilityStrengthening market share through competitive analysis and positioningUsing BI tools to shape clear, actionable commercial insightOptimising rate and inventory across all channelsBuilding strong relationships with internal teams and external partnersManaging and supporting a team of Regional Revenue Managers to deliver best-in-class performanceYour skills:Strong multi-property revenue management experienceConfidence with revenue systems and analytical toolsSolid grasp of competitive market trends and market share strategyExperience with IDeaS, Opera Cloud PMS and channel management platformsStrong communication and relationship-building skillsA driven, energetic and curious approach to commercial performanceExperience using BI tools to turn data into insightEnough credibility in revenue management to influence senior stakeholdersTPBN1_UKTJ

BRAND INTRODUCTION At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story and within everyone, our team creates unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition and their creativity that shapes our future. Join us and become part of a culture that celebrates individuality, nurtures potential and upholds the very highest standards of the art of hospitality. SCOPE & GENERAL PURPOSE The Assistant Night Manager supports the Night Manager in overseeing all hotel operations during the night shift, ensuring exceptional guest service, safety, and operational excellence. Acting as a key point of contact for both guests and team members, this role plays a vital part in delivering a seamless overnight experience. With a hands-on approach, the Assistant Night Manager assists in supervising the night team, resolving guest concerns, and ensuring all nightly procedures, including audits and reporting, are completed accurately. This position requires strong attention to detail, initiative, and a commitment to always upholding Montcalm Collections luxury standards. LEADERSHIP COMPETENCIES 1. Leadership & Team Support Supports the Night Manager in guiding and coordinating the night team, including reception, porters, security, and night auditors. Helps maintain team motivation, ensuring colleagues remain informed, engaged, and guest-focused throughout the shift. Provides day-to-day support and guidance to uphold luxury service standards. 2. Guest Service Excellence Acts as a key point of contact for guests during the night, delivering attentive and personalised service. Anticipates guest needs, responds promptly to requests, and supports the resolution of issues. Assists with VIP arrivals, in-house guest care, and late check-ins/check-outs. 3. Operational Support Supports the smooth running of front of house and overall hotel operations overnight. Assists in completing nightly audit and reporting procedures accurately. Coordinates with housekeeping, maintenance, and F&B teams to ensure readiness for the following day. 4. Safety & Security Awareness Supports the implementation of hotel security procedures to ensure a safe environment for guests and team members. Conducts regular checks of the property, identifying and reporting any potential risks. Assists in responding to safety concerns, maintaining awareness and vigilance throughout the shift. 5. Incident & Risk Support Assists the Night Manager in handling emergencies or unexpected incidents with professionalism and composure. Ensures adherence to health, safety, security, and data protection standards. Supports the protection of the hotels reputation through calm and effective communication. 6. Communication & Reporting Supports the preparation of clear and detailed handovers for the morning management team. Maintains accurate records of incidents, guest feedback, and operational matters. Represents the brand professionally in all guest and team interactions. 7. Problem Solving & Decision Making Handles day-to-day guest concerns and operational challenges, escalating when necessary. Uses initiative to resolve issues efficiently while maintaining service standards. Demonstrates good judgement in balancing guest satisfaction with operational needs. KEY RESPONSIBILIES The Assistant Night Manager supports the leadership of the night shift team across Front Office, Housekeeping, Security, and Food and Beverage, ensuring smooth and efficient overnight operations. They act as a key point of contact for guests, delivering warm, professional, and personalised service, while assisting with check-ins, check-outs, and all overnight guest requests with efficiency and discretion. They are responsible for handling guest queries and concerns promptly, escalating more complex matters to the Night Manager when necessary. The role includes supporting the coordination of VIP arrivals, late check-ins, and early departures, ensuring all special requirements are met to the highest standard. The Assistant Night Manager contributes to the completion of nightly audit procedures, ensuring accuracy in financial reporting and system updates, while monitoring room availability and ensuring all guest information is recorded correctly. They ensure the Front Desk remains fully operational and guest-focused throughout the shift. Maintaining safety and security is a key aspect of the role, including carrying out regular property checks, supporting the implementation of hotel security procedures, and responding appropriately to any incidents. The Assistant Night Manager also assists in preparing detailed shift reports and handovers for the morning management team. Close coordination with Housekeeping and Maintenance teams is essential to ensure the hotel is fully prepared for the day ahead. The role requires adherence to all operational procedures, health and safety standards, and data protection policies. In addition, the Assistant Night Manager provides guidance and support to night team members, fostering a positive and collaborative working environment. They are expected to step in and lead the shift in the absence of the Night Manager, demonstrating confidence, professionalism, and sound decision-making. They uphold Montcalm Collections standards of service, professionalism, and discretion in all interactions, support the training and development of team members, and respond effectively to emergencies in line with hotel procedures, including fire evacuation protocols. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. SKILLS & QUALIFICATIONS Previous experience within Front Office operations, ideally within a luxury or upscale hotel environment. Experience in a supervisory or senior team member role, with exposure to night shifts considered an advantage. Familiarity with Opera PMS or similar hotel management systems. Good understanding of financial procedures, with the ability to support nightly audit processes accurately. Strong organisational skills and attention to detail, ensuring accuracy in guest records and reporting. Confident communication skills, with the ability to interact professionally with guests and colleagues. Ability to remain calm under pressure and resolve guest concerns effectively. Fluent English is essential; additional languages are highly desirable. WORKING CONDITIONS Full-time position with overnight shifts. Flexibility required to work weekends and bank holidays. Role involves extended periods of standing and walking. Regular interaction with guests during late-night and early-morning hours. TPBN1_UKCT

Company Description At Ibis Budget London Heathrow Central , part of the Accor Group, we take pride in creating simple yet memorable hospitality experiences for every guest. Whether you're beginning your hospitality journey or seeking flexible work in a fast-paced environment, youll be welcomed into a team that values energy, service and personal growth. Working with us means you'll benefit from: Free stays in UK Accor hotels & 50% off in Accor restaurants (T&Cs apply) Global employee discounts across 100+ countries and 5,000+ hotels Access to industry-leading training via the Accor Academy Opportunities for internal progression and international mobility A supportive and inclusive team culture Health & wellbeing support in and outside the workplace We believe in celebrating your personality and helping you grow because you matter. Hospitality is a work of heart , ? Join us and become a Heartist . Job Description As Night Duty Manager , you will be responsible for the smooth and safe overnight operation of the hotel, ensuring both guest satisfaction and operational security. You will: Oversee night audits, end-of-day reporting, and financial reconciliation Act as the primary point of contact for all guest issues and emergencies overnight Ensure guest check-ins/outs are completed efficiently and professionally Monitor the buildings security and perform regular night walks and health & safety checks Assist with cleaning, stock control, and light F&B duties where required Coordinate with Housekeeping, Maintenance, and Reception to ensure next-day readiness Support and guide any night staff on duty, ensuring policies and standards are followed Respond to fire alarms or incidents in line with the hotels emergency procedures Qualifications Were looking for someone who: Has prior experience working in a hotel front office or supervisory night role Understands night audit procedures (training provided if needed) Can stay calm and make confident decisions in emergency or high-pressure situations Is self-reliant, responsible, and proactive in solving problems Is tech-savvy and familiar with PMS systems (Opera Cloud preferred) Communicates clearly in English (spoken and written); other languages are a bonus Has the right to work in the UK and can commit to overnight shift patterns (including weekends and holidays) Additional Information By joining Ibis Budget London Heathrow Central, you become part of the Accor global network offering endless opportunities to grow, learn, and shape your future. We are an inclusive employer , committed to diversity, equality, and creating a workplace where everyone feels they belong . TPBN1_UKCT

Key requirements: strong OPERA experience, proven track record in multi-site environments, and availability at short notice.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. We are home to two world-class Companies:The Royal Ballet andThe Royal Opera. The Royal Opera House de

Opera Holland Park is seeking an experienced Box Office and CRM Manager to lead our ticketing, CRM, and audience services to maximise sales and customer insight.

Working closely with the Director of ENO Engage and as a key member of the Engage Management Team, you'll drive the strategic development of programmes that open up access to opera, nurture creativity, develop skills and enrich lives through meaningful cultural experiences. English National Opera is

The Royal Opera House is recruiting a Development Assistant on a part-time fixed-term contract based in Covent Garden, London.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Proven experience leading delivery, operations, or project management in a creative, content, or marke

The successful candidate will oversee the day-to-day operation of the Opera Holland Park Box Office alongside the development of our CRM platform, Spektrix. Manage the day-to-day operation of the Box Office across Opera Holland Park’s summer season and year-round events. This is an exciting opport

Experience improving operational systems, processes or organisational ways of working. Strong analytical skills and confidence working with operational data. Experience of developing planning frameworks, reporting systems or operational processes.

The Royal Opera House is seeking a Delivery Lead to support the Head of Studios in overseeing the end-to-end production and delivery of creative assets for editorial, imagery, digital and print content, as well as audio-visual media.

English National Opera Engage seeks an experienced Operations & Planning Manager to shape its growing programme across London and Greater Manchester. Reporting to the Director of ENO Engage, you’ll lead operational planning, governance, project management and financial oversight, building relation

The Royal Ballet and Opera is recruiting a Development Assistant on a part-time fixed-term basis.

This pivotal role involves programming lighting systems, supporting rehearsals and performances, integrating visiting companies' lighting control systems with ENO's infrastructure, and ensuring smooth operation throughout productions. Knowledge of operating and programming other common lighting cont

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. We are home to two world-class Companies:The Royal Ballet andThe Royal Opera. The Royal Opera House de

Working hours will fall within the 8:00 to 18:00 operational window, with specific start and finish times agreed with the line manager. Engage with academic and support staff to understand objectives, challenges and operational needs. Define data and reporting requirements to support operational and

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. We are home to two world-class Companies: The Royal Ballet and The Royal Opera. The Royal Opera House

English National Opera is seeking an experienced Head of Learning & Participation to lead ENO Engage across Greater Manchester and London. You will shape ambitious learning programmes, nurture creativity, and build partnerships that widen access to opera and provide meaningful cultural experiences.

HR Generalist – Boutique City of London based Trading institution (minimum of 2-years HR Operations experience). Martis Search are representing a boutique City of London trading firm seeking to hire a permanent “HR Operations Analyst.

The Royal Opera is one of the world’s leading opera companies. It is renowned both for its outstanding performances of traditional opera and for commissioning new works by today’s leading opera composers, from Judith Weir and Mark-Anthony Turnage to George Benjamin and Kaija Saariaho. The Royal

English National Opera is seeking a skilled Lighting Programmer to join our creative team at the London Coliseum and other ENO venues.

The Royal Opera, based in Covent Garden, London, is seeking a Head of Music to provide artistic and musical leadership within The Royal Opera, manage the Music Staff, and work as répétiteur and coach to the highest professional standard. The role requires significant repetiteur experience, a detai

Thistle Marble Arch in London is seeking a Reception Manager to lead by example, delivering exceptional guest service and a smooth check-in/check-out experience.You will proactively resolve guest inquiries and ensure every interaction reflects our commitment to hospitality.Beyond guest service, you

The Royal Ballet and Opera invites applications for a Deputy Stage Manager to work with the Senior Stage Manager, Stage Manager and two Assistant Stage Managers to ensure the smooth running of ballet rehearsals and performances at Covent Garden, London.

Westminster School in London is seeking a hands-on Business Analyst to support the ongoing development of core systems and data capability.You will work across Finance, Estates, Health and Safety, safeguarding, teaching and learning, admissions, wellbeing and trips.You will document requirements, le

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire i

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. The Royal Opera House describes the place we work, not who we are. The Royal Ballet and Opera is one o

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. We are home to two world‑class Companies: The Royal Ballet and The Royal Opera. The Royal Opera Hous

English National Opera is seeking an experienced Operations & Planning Manager to shape ENO Engage’s programmes across London and Greater Manchester. The role focuses on operational planning, governance, project management and financial oversight, ensuring teams can focus on delivering creative pa

The Royal Ballet and Opera is hiring an experienced Email Marketing Manager to lead CRM activity from Covent Garden, London.

Job Opportunity at Laidlaw Opera Trust: Research and Administrative Executive. Support the CEO and events team on events related to opera administration, including supplier liaison, speakers, attendance and hosting. Build connections with senior and influential people in opera.

Closes21st October 2021LocationLondonTypeFull time SalaryPaid (40k-50k) Artformmusic ContactRey Trombetta info@streetwiseopera. DescriptionAt Streetwise Opera we believe that only through artistic excellence can our work achieve a meaningful social impact, and we are now looking for a full-time Arti

About You:You have hands-on experience with Oracle Hospitality applications within live hotel environments, including:Oracle OPERA PMS administration and supportOHIP and OPI Cloud migrations and integrationsOracle Simphony / EMC configurationHospitality system integrations across PMS, POS, payments

You will be working alongside some of the world’s leading lighting designers, programming and operating shows for world class opera and ballet productions, with the opportunity to work both nationally and internationally. The ability to programme and operate the lighting console for new and reviva

Start Delivering with Uber Eats.Delivering with Uber Eats is a flexible way to earn.You can earn quick cash on your own schedule and receive your earnings weekly.You decide how much or little you want to deliver.Grab your car, bike, motorbike, or scooter and be a delivery person whenever you want -

This role will be responsible for the management and delivery of all Sound and Video operations for the stage, and line managing the Broadcast (Engineering Support) staff for external broadcasts of our productions, and to deliver this safely and effectively within agreed resources and budgets.

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They will be able to evidence:Experience of planning or scheduling within a multi-disciplinary environment such as performing arts, producing house or large venueSufficient administration experience in a busy officeHigh standards of general accuracy with data entry and attention to detailThe ability

Start Delivering with Uber Eats.Delivering with Uber Eats is a flexible way to earn.You can earn quick cash on your own schedule and receive your earnings weekly.You decide how much or little you want to deliver.Grab your car, bike, motorbike, or scooter and be a delivery person whenever you want -

The Audiences and Commercial department drives income, grows and diversifies audiences, and promotes the Royal Ballet and Opera’s work across multiple platforms, including live performances, digital content, cinema, and touring.

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Ambit is a dynamic and rapidly growing business, delivering high-profile and technically complex commercial retrofit projects.We are quickly becoming a go-to partner for clients looking to modernise and decarbonise their estates.Our expertise spans retrofit, decarbonisation, and high-quality commerc

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Central London (hybrid - 2 days on site).Our client is a global consumer brand, with a fast-growing e-commerce engine.Online marketplaces are treated as a critical pillar of the growth strategy across EMEA.You'll own the online marketplaces strategy across EMEA - Amazon plus high-growth regional and