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Location: Hounslow \n Class 1 Cargo Operative Drivers Wanted \n We are currently recruiting Class 1 Cargo Operative Drivers to join our growing logistics team in Hounslow. This role is ideal for skilled, safety-focused drivers who take pride in delivering reliable and efficient service. \n \n \nPay Rates\n \n \n\n • \n HGV 1 Days: £19.00 \n • \n HGV 1 Nights: £20.00 \n • \n HGV 1 Saturday: £21.00 \n • \n HGV 1 Sunday: £22.00 \n\n \n \nKey Responsibilities\n \n \n\n • \n Safely opera... \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Company DescriptionRaffles Hotels & ResortsThe Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. About Raffles London Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections. At Raffles, you arrive as a guest, leave as a friend and return as family. Job DescriptionScope Of Position To sell and plan high profile corporate and social events at Raffles London and to deliver exceptional service whilst doing so. To assist with leading the Events Department, training and coaching the team and taking on managerial tasks as required. To develop new business, and to contribute to projects to strengthen the positioning of the events department as required.Responsibilities OperationTo sell and plan events, including taking initial enquiries, preparing proposals, sending contracts, negotiating pricing, preparing event orders, planning and executing events to the highest level and in-line with Raffles London standards.To be present at the event, to provide a smooth link for the client to the operations team and to support in the seamless running of the event for the client.To build up a portfolio of regular clients and to encourage repeat business.To develop new events business and to take proactive action to do so.To conduct site visits and entertain guests.To prepare forecast reports, review P&L reports and to deputise at management meetings if needed, taking relevant action where required.To maintain an up-to-date knowledge of event trends and think innovatively to create and offer new and exciting event experiences at Raffles London.Additional responsibilities in absence of line manager or senior employee.Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.Health and SafetyEnsure that all potential and real hazards are reported immediately and rectified.Be fully conversant with all departmental Fire, Emergency and Bomb procedures.Ensure the safety of the persons and the property of all within the premises, by strict adherence to existing laws, statues and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre-planning a defence against them.Stimulate and encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department.QualificationsQualifications, Skills & ExperienceEssentialRecent experience in event management in a similar roleStrong understanding of revenue management and guidelines to maximise event profit.Market knowledge of competitors and event industry trends.A proven track record and ability to provide high levels of service under pressure.Exceptional communication and customer service skills, both written and spoken.Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.An understanding and willingness to contribute to a 24h operational schedule when required.DesirableKnowledge of Delphi fdc and salesforce and Opera PMSPrevious experience within a luxury hotel environment working with LQA, Forbes 5 or equivalent standards.Additional InformationAdditional InformationEmployee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).Staff meals whist on duty.Free dry cleaning for uniform.Employer pension contribution of 3%Enhanced sick pay.Enhanced maternity, paternity and adoption pay.Life Assurance 1x salaryEmployee assistance program, including virtual GP and financial advice.Season ticket loans and cycle to work scheme.Colleague gifting to celebrate special occasions.Paid days off to move house or give back time to a charity of your choice.Internal learning and development programmes tailored to you. Fun-filled events, whether that’s a pub quiz, team run or festive party.Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.Worldwide development opportunities across Accor’s extensive brand portfolio.Our ValuesRespect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.Belonging: We celebrate our differences. We support each other and we always stand together.Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic.Diversity & InclusionRaffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.About the Application Process: At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.We aim to respond to every application promptly, however if you do not hear form us within 2 weeks, please assume your application has not been successful at this time.SummaryType: Full-timeFunction: OtherExperience level: Mid-Senior LevelIndustry: Hospitality

Job DescriptionWe’re looking for a well-connected, commercially driven Senior Sales Manager to join Delano London, with a strong focus on luxury leisure and entertainment. Comfortable using CRM and hotel systems; Salesforce and Opera experience would be an advantage. SummaryType: Full-timeFunction

Assistant General ManagerSalary: Up to £42,000 per annumLocation: IWM LondonContract Type: Full-time, permanent, 5 out of 7 daysWhat can we offer you:A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.20 days annual leave (Excluding bank holidays and national holiday days)Free staff meals whilst at work.Access to Compass Group company perks & benefits.Perks for Works discounts and promotionsAccess to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.On-site F&B discounts.No shortage of delicious foodAbout the Role:We're seeking a proactive and people-focused Assistant General Manager to support the catering and hospitality operations at Imperial War Museum London, based in Lambeth North (a short walk also from Elephant & Castle). This is an outstanding opportunity to help shape visitor experiences within a historic institution that welcomes guests from across the globe. As Assistant General Manager, you will work closely with the General Manager to ensure the smooth running of our busy cafe, as well as delivering exceptional service standards on the conference & events that take place across the venue. You will also be supporting continual improvement across the operation.Key Responsibilities:Support the General Manager in leading all catering and hospitality operations across café, restaurant, conference, and event spaces.Ensure consistent delivery of high service standards through active floor leadership and team engagement.Build strong working relationships with venue stakeholders, assisting in responding to feedback and ensuring client satisfaction.Help oversee budgets, stock controls, and staffing levels to meet commercial targets and drive operational efficiency.Ensure full compliance with Health & Safety and Food Safety regulations, supporting training and policy implementation.Lead, motivate, and support teams across multiple outlets, assisting with training, scheduling, and performance management.Contribute to strategic initiatives and operational improvements, aligning day-to-day delivery with organisational goals.About You:Experience as an Assistant Manager, Operations Manager, or Deputy General Manager within hospitality, ideally in visitor attractions or multi-outlet venues.Proven ability to support the running of busy environments with high footfall and varied service styles.Strong financial awareness and understanding of budgets, cost control, and labour management.Excellent leadership skills, with experience motivating teams and supporting training and development.Confident communication and stakeholder engagement abilities.A passion for food, service, and delivering memorable visitor experiences.Ability to adapt in a fast-paced environment, supporting both daily operations and longer-term development projects.About Us:Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.Job Reference: com/3006/99073001/52803023/SU #RA VenuesCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!TPBN1_UKTJ

To deliver consistently high levels of excellence to ensure complete satisfaction of both internal and external customers.To warmly welcome guests and register into the Hotel ensuring all the correct details are entered into Opera as set out in the Standard Operational Procedures.Ensure that during

Systems Director / Digital Project Manager \n Contract role: 3-6 months (potential for perm contract thereafter) \n Remote (UK) | Occasional Travel \n Salary: £130,000 - £140,000 (DOE) \n \n My client is a PE-backed, global, high-growth multi-site business looking for a Systems Director / Digital Project Manager reporting directly to the CFO. This is a highly visible role responsible for owning the technology and systems roadmap, driving integration projects, and ensuring the business has a scalable architecture to support continued growth. \n \n Key Responsibilities: \n • Own the overall systems architecture and technology landscape across the business \n • Lead the design, build, optimisation and implementation of systems \n • Drive system integration projects linked to acquisitions and new site onboarding \n • Act as the key liaison between Finance, Operations and Technology teams \n • Manage third-party suppliers, consultants and implementation partners \n \n Requirements: \n • Strong experience with OPERA (essential) \n • Experience working within a multi-site business (essential) \n • Available at short-notice \n \n If this opportunity is of interest, please do send your CV to ophelia@consultancygroup.com

The Chelsea Harbour Hotel is seeking a dynamic and energetic Executive Head Housekeeper to oversee the housekeeping operation and contribute to the overall guest experience. This role requires strong attention to detail, a passion for service excellence, and the ability to create memorable, personalised guest moments while maintaining the highest operational standards. \n \n You will be responsible for: \n\n • Lead and develop the catering/housekeeping team to deliver consistently high service standards in line with Chelsea Harbour brand values\n, • Manage staffing levels, rotas, payroll inputs, recruitment, training, and performance reviews\n, • Oversee day‑to‑day operations, including linen, stock control, equipment, uniforms, and VIP room checks\n, • Ensure health & safety, COSHH compliance, and completion of all mandatory training\n, • Control costs, reduce wastage, and identify opportunities to improve departmental efficiency and profitability\n\n \n As an Executive Head Housekeeper the essential skills required: \n\n • Ability to multitask\n, • Capacity to proactively manage housekeeping operations\n, • Knowledge of Opera, H&S, large hotel operations\n, • Experience supporting refurbishments or renovation projects\n, • Skill in communication, guest service and leadership\n, • Personable, Approachable, Calm under pressure\n, • Flexible\n\n \n We offer a benefits package including: \n\n • HOD Bonus Scheme\n, • Social Events, Wellbeing and Team Activities\n, • Training and development\n, • Cash Health Plan cover option available\n, • Pension Salary Sacrifice Scheme\n, • Career development and salary reviews\n, • Interest free Season Ticket Loan Scheme\n, • 1 Volunteer Days per year (fully paid and in addition to your annual leave)\n, • Complimentary meals prepared for you by our chefs\n, • Length of Service related holiday scheme\n, • Discount on Accommodation worldwide and 50% Food and Beverage Outlets\n, • Life Assurance\n, • Recommend a Friend Scheme\n\n \n About the Group \n Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry

Night Manager \n \n At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 494 guestrooms Park Plaza London Waterloo Hotel, you will do more than just welcome our guests. The key role for you as our Night Manager will be to ensure that the service provided by the night reception team is beyond the normal guest experience that our guests would expect. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time. \n \n As a Night Manager, you will receive: \n \n\n • Salary: £ 32706.00 per annum plus incentive\n, • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!\n, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)\n, • F&B discounts at our restaurants and bars (for your whole party)\n, • Two free meals per day\n, • Access to 40% of your pay before payday through Wagestream\n, • Recommend a friend scheme – up to £750\n, • Vitality at work scheme with great gym discounts & more\n, • Ride to Work scheme & free cycling lessons\n, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.\n, • Free dry cleaning for work uniform\n, • Annual Staff parties and events\n, • Company pension plan & award-winning training\n\n \n \n We are looking for a Night Manager who: \n \n\n • Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions\n, • Ensures guests’ needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire\n, • Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members\n, • Be proficient with Microsoft Office and have excellent knowledge of Opera\n, • Be available to work 4 days on, 4 days off, on a 12-hour shift basis (from 8am to 8pm)\n, • Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care\n, • With previous experience as a Night Manager in a hotel\n\n \n Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. \n \n Park Plaza. Be part of it. \n

About Jumeirah \n \n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n \n About Jumeirah Carlton Tower \n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. \n The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. \n \n About the Job \n \n An opportunity has arisen for a Reservations Assistant Manager to join us at Jumeirah Carlton Tower. \n \n The main duties and responsibilities of this role are - \n \n\n • Supervise and manage the Reservations team, offering guidance, support, and training.\n, • Conduct regular training sessions to ensure team knowledge of hotel policies and systems.\n, • Monitor team performance and provide constructive feedback.\n, • Schedule and coordinate team shifts to ensure adequate coverage.\n, • Assist in recruitment and onboarding of new team members.\n, • Process telephone and email reservations using Opera, ensuring accuracy.\n\n \n Candidate Profile \n \n\n • Previous supervisory or management experience preferred.\n, • Excellent English communication skills.\n, • Proficient in Microsoft Word, Excel, and PowerPoint.\n, • Strong knowledge of Opera reservation system.\n, • Ability to communicate effectively at all levels.\n\n \n About the Benefits \n \n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n Benefits include: \n \n\n • Supportive and inclusive work environment\n, • Access to Learning & Development programmes and clear career pathways\n, • Opportunities for internal mobility within our global network\n, • Colleague discounts on food, beverage, and hotel stays worldwide\n, • Health care and insurance benefits\n, • Competitive salary + excellent service charge\n, • Extra holiday for significant Birthdays (21.30.40. etc.)\n, • Jumeirah perks website access – discount\n, • Dry cleaning of uniform or Business attire\n, • Meals on duty!\n\n \n Jumeirah is committed to a respectful and inclusive recruitment process. Harassment, sexual harassment, discrimination, bullying or any other inappropriate behaviour by or towards any person involved in the recruitment process including candidates, interviewers, recruitment agency staff, assessors and other third parties will not be tolerated and may result in immediate removal from the recruitment process and such further action as Jumeirah UK considers appropriate.

At L’oscar London, we believe luxury is personal. Set within a Grade II listed former Baptist church in the heart of London, L’oscar is an intimate five-star boutique hotel where historic architecture, theatrical interiors and highly personalised service come together. \n Our approach is warm, discreet and intuitive. We anticipate our guests’ needs, create a sense of home within a sophisticated setting, and strive to make every stay memorable. \n \n As part of Michel Reybier Hospitality, our service philosophy is guided by seven values: \n \n\n • Entrepreneurship\n, • Agility\n, • Well-being\n, • Competence\n, • Rethinking Luxury\n, • Tailor-made\n, • Emotion\n\n The Role\n We are looking for an experienced and confident Night Manager to join our Front Office team. \n Reporting to the Front Office Manager, you will take responsibility for the smooth running of L’oscar throughout the night, ensuring our guests receive the same exceptional, personalised service at every hour. \n As the senior presence on property overnight, you will lead the night team, oversee Front Office operations, respond to guest needs and ensure the safety, security and presentation of the hotel. You will be hands-on, visible and proactive, using your judgement to resolve challenges and create memorable guest experiences. \n This is a role for someone who takes genuine pride in luxury hospitality, enjoys being present with guests and colleagues, and is comfortable taking ownership when working independently. \n \n Key Responsibilities\n\n • Deliver warm, discreet and highly personalised service throughout the night.\n, • Maintain a strong presence across the hotel, welcoming guests and anticipating their needs.\n, • Handle guest requests, enquiries and complaints with professionalism, empathy and sound judgement.\n, • Use your knowledge of the hotel and its facilities to personalise recommendations and identify opportunities to enhance the guest experience.\n, • Promote and cross-sell L’oscar’s accommodation, Food & Beverage and other experiences where appropriate.\n, • Gather and respond to guest feedback, using it to continually improve service.\n, • Ensure VIPs, special occasions, amenities and outstanding requests are accurately communicated and followed through.\n\n Night Operations & Leadership\n\n • Take overall responsibility for the hotel during the night in the absence of the Front Office Manager and other senior managers.\n, • Supervise and support the night team, creating a positive and collaborative working environment.\n, • Ensure all Front Office procedures are followed consistently across Reception, Concierge, Butler and Reservations functions.\n, • Complete overnight Front Office duties, including correspondence, emails, switchboard and guest administration.\n, • Conduct regular checks of the hotel and its facilities, ensuring all areas are safe, secure and presented to the required standard.\n, • Ensure wake-up calls and other time-sensitive guest requests are delivered accurately and promptly.\n, • Provide a clear and comprehensive handover to the incoming team, including VIPs, guest requests, incidents and outstanding tasks.\n\n Finance & Night Audit\n\n • Complete all pre- and post-night audit procedures accurately and in line with hotel standards.\n, • Complete daily financial and operational reporting, ensuring all required account reporting is accurate and submitted on time.\n, • Monitor hotel occupancy, Average Daily Rate and key Front Office performance indicators.\n, • Ensure accurate handling of the reception float, cash, foreign currency, paid-outs, cash advances and cashier procedures.\n, • Monitor rebates, billing instructions and discounted rates in line with hotel policy.\n, • Review rate and revenue reports to identify discrepancies and support effective revenue control.\n, • Monitor credit limits and highlight any potential doubtful accounts.\n\n Administration & Communication\n\n • Maintain accurate records and ensure all required daily reports are completed.\n, • Record incidents, unusual occurrences and outstanding matters in the Duty Management Log.\n, • Support Reservations overnight when required, responding to enquiries, processing bookings and identifying upselling opportunities.\n, • Ensure guest requests are communicated effectively to the relevant departments.\n, • Remain fully conversant with hotel procedures, including high-revenue bookings, non-arrivals, pre-registration and fully booked procedures.\n, • Work closely with the Front Office Manager and other department heads on operational matters and special assignments.\n\n Qualifications & Experience\n\n • Previous experience in a luxury or five-star hotel, ideally within a Front Office or Night Management position.\n, • Previous experience supervising or leading a team.\n, • Strong knowledge of Front Office operations, including Reception, Concierge, Reservations and Night Audit.\n, • Excellent guest service and interpersonal skills, with a natural ability to build positive relationships with guests and colleagues.\n, • Confident decision-maker with the ability to remain calm and composed under pressure.\n, • Highly organised with exceptional attention to detail.\n, • Strong written and verbal communication skills.\n, • Professional and confident telephone manner.\n, • Good working knowledge of Opera, Micros and Microsoft Office.\n, • Strong understanding of hotel finance, cashiering and basic revenue controls.\n, • A proactive approach with the ability to work independently and take ownership of the overnight operation.\n, • A genuine passion for luxury hospitality and creating exceptional guest experiences.\n

Head of Revenue, Reservations & Distribution London | £80,000 + 10% Bonus + £2,006 Travel Allowance Are you a commercially driven Revenue leader with experience across Revenue Management, Reservations and Distribution within the luxury hospitality sector? We're recruiting for an exceptional opportunity to join one of London's leading luxury hotel groups in a newly created Head of Revenue, Reservations & Distribution position. This Executive Leadership role will lead the commercial strategy across a portfolio of luxury hotels, driving revenue, profitability and market share while shaping the future commercial direction of the business. If you have a passion for data, pricing strategy, commercial performance and leading high-performing teams, we'd love to hear from you. The Role Reporting into the Head of Hotels, you'll take ownership of Revenue Management, Reservations and Distribution across a portfolio of more than thirteen hotels. Working closely with Sales, Marketing, Finance, Operations and General Managers, you'll develop and implement commercial strategies that maximise profitability, optimise distribution channels and deliver sustainable revenue growth. Key Responsibilities Lead the overall Revenue, Reservations and Distribution strategy across the hotel portfolio. Develop pricing strategies that maximise occupancy, ADR, RevPAR and profitability. Oversee forecasting, budgeting and commercial planning. Lead the Reservations function, ensuring exceptional service, conversion and upselling performance. Manage all distribution channels including OTAs, GDS, wholesale partners and direct booking platforms. Optimise channel mix to maximise revenue while reducing acquisition costs. Produce commercial reporting, forecasting and performance analysis for Executive Leadership. Work collaboratively with Sales, Marketing and Operations to maximise demand generation. Oversee Revenue Management Systems, PMS, CRS and Channel Management platforms. Lead commercial transformation projects, system enhancements and new initiatives. Build, coach and develop a high-performing commercial team. About You You'll be a strategic commercial leader with a strong analytical mindset and a proven track record of delivering revenue growth within a multi-property hospitality environment. You'll ideally have: Significant senior experience in Revenue Management, Reservations and Distribution. Experience within luxury or upper-upscale hotels. Multi-property or portfolio management experience. Strong commercial and financial acumen. Experience using Revenue Management Systems such as IDeaS, Duetto or similar. Advanced knowledge of Opera PMS, CRS platforms and Channel Managers. Experience managing OTAs, GDS connectivity and distribution strategies. Excellent forecasting, budgeting and analytical skills. Proven ability to influence senior stakeholders and Executive Leadership. Outstanding leadership, communication and presentation skills. Experience leading commercial change and business transformation projects. Package £80,000 basic salary 10% annual bonus £2,006 travel allowance Executive Leadership position Hybrid working London Head Office location Excellent career progression within a prestigious luxury hospitality group

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About the Job An opportunity has arisen for a Reservations Assistant Manager to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are - • Supervise and manage the Reservations team, offering guidance, support, and training., • Conduct regular training sessions to ensure team knowledge of hotel policies and systems., • Monitor team performance and provide constructive feedback., • Schedule and coordinate team shifts to ensure adequate coverage., • Assist in recruitment and onboarding of new team members., • Process telephone and email reservations using Opera, ensuring accuracy. Candidate Profile • Previous supervisory or management experience preferred., • Excellent English communication skills., • Proficient in Microsoft Word, Excel, and PowerPoint., • Strong knowledge of Opera reservation system., • Ability to communicate effectively at all levels. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty! Jumeirah is committed to a respectful and inclusive recruitment process. Harassment, sexual harassment, discrimination, bullying or any other inappropriate behaviour by or towards any person involved in the recruitment process including candidates, interviewers, recruitment agency staff, assessors and other third parties will not be tolerated and may result in immediate removal from the recruitment process and such further action as Jumeirah UK considers appropriate.

Acting as a senior advocate for the sector across government, regulators and industry, the postholder will represent and support a discerning and high-profile membership spanning the full breadth of the data centre ecosystem, from wholesale colocation and hyperscale cloud providers to telecoms opera

You'll work closely with architects, engineers and senior stakeholders to design resilient, scalable and secure platform solutions while mentoring engineers and driving engineering best practices across the organisation. Are you an experienced Principal Engineer with a passion for building and opera

An exciting opportunity has arisen for an experienced Workshop Manager to lead the end-to-end repair, refurbishment and operational management of a busy technical workshop supporting a large-scale, customer-facing technology environment. The successful candidate will provide both strategic and opera

Are you an experienced Maintenance Engineer looking for an exciting new challenge? Join a dynamic Facilities Management team, maintaining a critical and corporate building in Farringdon. Performing planned (PPM) and reactive maintenance on a variety of M&E and HVAC systems, ensuring the smooth opera

This is a unique opportunity to play a key role in one of the region's most significant field redevelopment programmes, supporting large-scale drilling, well intervention, facilities rehabilitation, and future growth activities. NES Fircroft is recruiting for a leading international energy opera

Hotel PMS experience, ideally Opera PMS. Accurately register guests upon arrival, verifying details and ensuring compliance with hotel and legal requirements. Provide Night Reception coverage on a rota basis, ensuring continuity of guest service and operational standards.

Children's Residential Care Hours: Full Time – 40 hours per week, Monday to Friday Location: 360 Brighton Road, South Croydon CR2 6AL Requirement: Must hold a full UK driving licence, have access to your own vehicle, and hold business insurance for work travel (mileage reimbursed) Opera

At Vacherin, our values are at the heart of everything we do. We are Precise in delivering exceptional food and service, Personal in the way we build genuine relationships and care for others, and Bold in embracing new ideas, creativity and innovation. Together, we create memorable experiences for our clients while supporting each other to grow and succeed. Are you passionate about food, drink and exceptional service? Would you like to join an award-winning hospitality team and still make it home for dinner? We're looking for a Sales Executive to join our team in Royal College of Pathologists. Location: Royal College of Pathologists, London, E1 8QT Shift Pattern: Monday-Friday between 8:00-18:00, 40 hours per week Salary: £35,000 per annum Key Responsibilities: • Lead Conversion: Respond to incoming MICE (Meetings, Incentives, Conferences, and Exhibitions) inquiries via phone and email, aiming to maximize conversion rates. • Work as part of a sales team of four, consisting of a Sales Manager, Senior Sales Executive and two Sales Executives, supporting the delivery of revenue growth and business development objectives. • Business Development: Proactively generate leads, cold call, and network to build a robust pipeline of new corporate clients and repeat business • Showrounds & Pitching: Conduct site visits and deliver compelling presentations to showcase venue capabilities, catering options, and audiovisual facilities. • Quotation & Contracting: Create accurate, competitive proposals and negotiate event packages while adhering to pre-payment and pricing policies. • Event Coordination: Produce detailed event orders and communicate client requirements to the catering and operations teams to guarantee seamless execution • Financial Administration: Issue contracts and final invoices, chase payments, and maintain accurate client databases Essential Requirements: • Experience: 1-2 years in hotel sales, event coordination, or corporate hospitality sales. • Commercial Acumen: A proven track record of meeting or exceeding sales quotas and revenue targets. • Communication: Exceptional verbal and written communication skills with a confident, professional telephone manner. • Organization: Strong time-management skills to juggle multiple inquiries and detail-oriented administrative tasks simultaneously. • Software Literacy: Proficiency in MS Office and specialized hospitality management software (e.g. Korbyt, Opera, Delphi, or similar booking platform We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/1307/48756001/52820140/SU #Vacherin Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

They are a fast-growing European property group, built on modern, flexible hospitality. Their goal is simple: deliver exceptional guest experiences and build an environment where people can do their best work — guided by curiosity, drive, collaboration, kindness and respect. Is this your next job Read the full description below to find out, and do not hesitate to make an application. They're looking for an experienced Regional Revenue Manager to lead revenue performance across several London properties. They'll own the revenue strategy for the region — pricing, demand forecasting and commercial planning — to drive market share and profitability across the portfolio. Your responsibilities: Leading total revenue performance for the regional portfolio, aligned with company strategy Delivering accurate forecasting, pricing and demand modelling to maximise revenue and profitability Strengthening market share through competitive analysis and positioning Using BI tools to shape clear, actionable commercial insight Optimising rate and inventory across all channels Building strong relationships with internal teams and external partners Managing and supporting a team of Regional Revenue Managers to deliver best-in-class performance Your skills: Strong multi-property revenue management experience Confidence with revenue systems and xrnqpay analytical tools Solid grasp of competitive market trends and market share strategy Experience with IDeaS, Opera Cloud PMS and channel management platforms Strong communication and relationship-building skills A driven, energetic and curious approach to commercial performance Experience using BI tools to turn data into insight Enough credibility in revenue management to influence senior stakeholders

This job is with ATG Entertainment, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Technical and Buildings Manager - Richmond Theatre, London Richmond Theatre is seeking an experienced Technical & Building professional to lead a skilled and dedicated team while overseeing one of the UK's most beautiful historic theatres. Located in the heart of Richmond, this stunning 126-year-old venue presents a diverse programme of productions throughout the year, including plays, musicals, dance, opera, talks, comedy, and the much-loved annual pantomime. Recent highlights have included acclaimed productions such as Prima Facie starring Jodie Comer, alongside memorable evenings with celebrated performers including Nick Mohammed, Dame Judi Dench and Sir Ian McKellen, to name a few. This is an exciting opportunity to play a key role in preserving and developing a landmark venue while supporting world-class live entertainment. You'll report to the Theatre Director and be responsible for the Technical, Maintenance and Stage Door teams. You'll also work closely with all Heads of Department, venue business management and central department colleagues (particularly Technical Operations, Risk Management and Property & Facilities). The Technical & Buildings Manager will maintain a cohesive, efficient, cost-effective and robust operational, technical and facilities maintenance structure at the theatre. They will ensure a high standard of day-to-day technical service, safety and welfare management, alongside property and facilities management, whilst always keeping the customers, the production and events at the heart of what they do. This will be achieved through effective management and leadership, excellent planning, budget management, and efficient scheduling of the theatre team. Please note, your role may involve working with children or vulnerable people. • Take the lead role in ensuring a cohesive, efficient, cost-effective, and robust technical and maintenance structure for the venue., • Act as the main point of contact for Producers, Tour Managers and Contractors ensuring all visitors and companies receive the highest standards of customer service., • Manage the implementation, monitoring and cultural approach to workplace safety and compliance across all the technical operations ensuring the business meets its requirements in accordance with Health & Safety at Work Regulations (1999) for venue employees, visiting companies, and third-party contractors., • Play an active role in the venue senior management team participating in management meetings and contributing to the overall success of business., • Manage building and technical expenditure and projects, and to ensure the building is presented to the highest standard day-to-day., • Set a positive culture when it comes to managing Risk across the site, particularly with focus on safe delivery of BOH operations., • Liaise and align work with ATG's central Group Operations team consisting of Property, Technical, Facilities, Risk and Procurement., • Plan and report on all this work as appropriate., • Take the lead on all technical matters ensuring that all visiting companies receive a full technical service and that all shows, and events are presented to audiences at the highest standard possible. Lead the technical staff which will require an amount of time working on stage as an active member of the technical team., • Work closely with productions and events to ensure their technical needs are met as economically as possible, always ensuring that these comply with agreed contractual terms., • Work closely with colleagues in the building delivering events that sit in addition to the theatrical calendar, such as the Theatre Manager on private events and hires deliver and the Creative Learning and ATGE Inspire Producer on events and engagement activities., • Plan as far ahead as possible ensuring all technical personnel are scheduled efficiently and effectively and produce and approve rosters in good time. Ensure budgets are met and all regulations and good practice adhered to., • Ensure that the producers, event managers, and production teams receive the highest standards of customer care., • Act as the primary contact point for all pre-production event meetings and communications ensuring that accurate information regarding technical, production and health and safety requirements are supplied in advance and actioned., • Play an active role in ATGE-wide technical, production and health and safety activities., • Manage the implementation and monitoring of procedures and facilities in accordance with Health & Safety at Work Regulations (1999) for theatre employees and visiting companies, ensuring that safety culture is high on the agenda of all staff and that continuous improvement is always reached for., • Lead on all building and technical safety and welfare matters relating to the venue., • Work with the Theatre Director and other senior management to ensure all operations and procedures within the theatre meet current legislation, industry best working practices, and ATGE policies., • Ensure all relevant processes are completed to an appropriate standard and documented to protect the company's interests., • Ensure the building, permanent and temporary installations and loose equipment is tested and inspected in accordance with relevant legislation, best practice, and ATGE guidance., • Lead on the development and monitoring of risk assessments relating to the building, plant, and technical operations., • Ensure that suitable levels of competencies for staff and third parties can be demonstrated for any works being undertaken., • Along with the Theatre Director prepare all budgets relating to your areas of operation and then ensure that these budgets are achieved, reviewed regularly, and reported on., • Be responsible for all purchases and investment relating to the building, facilities, and technical works., • Ensure that materials and services required by the technical and maintenance team are ordered in accordance with the company's approved procedures, supplying information for accounts and calculating contra charges., • Ensure that the property, soft & hard services, plant, and equipment relating to Richmond Theatre is maintained, tested, inspected, and presented to the highest standard. Align with group policies and procedures on day-to-day planned and preventative maintenance. Prepare and update maintenance plans to facilitate the planning of investment across the venue; align with group contracts and centralised policies and procedures across technical, FM, property, and risk., • Ensure that the building is presented to the highest standards, and that the building is always safe for use by our staff and costumers., • Ensure that all plant, services, and equipment is maintained, fit for purpose and in-line with legislation, best practice and ATGE guidance., • Project manage and /or support the delivery of repair/capital investment projects along with Theatre Director, ATGE property team, head of FM or head of technical operations as appropriate., • Maintain technical, facilities and building records, drawings, O+Ms and general information ensuring that information is up to date and relevant, storing the data on the appropriate ATG system., • With the Theatre Director develop a regime of planned maintenance, testing and inspection for all aspects of the venue., • Develop a skilled, cohesive, and motivated team by ensuring high standards of recruitment, communication, development, and training. This includes our permanently contracted technical and maintenance staff and our Stage Door team., • Recruit, train, appraise and manage your team to ensure business and individual objectives are achieved., • Lead on staff training and development and ensure that appropriate technical, facilities and safety training is delivered., • Lead on all other personnel matters relating to your team. Ensure all ATGE's HR policies and procedures are met and implemented., • In conjunction with the Venue Administrator, ensure all personnel changes or updates for the BOH employees are processed in accordance with the company's procedures., • Co-ordinate timesheets (and relevant ATGE systems), ensuring that they are correct and ready for processing by the Administrator. To ensure the timesheets adhere to agreed (and costed) staffing calls., • Ensure regular and effective communication across your team., • Set up regular team meetings to ensure the team is well informed and motivated. To also communicate company information, procedures, and goals. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We welcome transferable skills from other industries. We are able to provide training where necessary. Essential • IOSHH Certificate, First Aid, Fire Marshal Risk qualifications, • Working at Height Harness and Rescue and Pyrotechnics qualifications, • Extensive experience of managing technical teams within live performance venues., • Experience in staff management, leadership, training, and supervision., • Experience in safety legislation, implementation of safe systems and developing safety culture., • Experience in managing buildings and building facilities., • Understanding of ETC Eos System, counterweight flying systems, sound systems and operation (Allen & Heath), • Excellent written and oral communication, with general certificates in English and Maths, • Highly computer literate - proficient with Word, Excel, Outlook, Microsoft Teams and SharePoint, • Ability to work under pressure and with a high degree of autonomy., • Ability to develop, manage and apply systems and procedures., • Ability to promote and represent the organisation., • Flexibility to working hours including weekends and evenings Desirable • NEBOSH Certificate, • Management/ leadership qualification, • Knowledge of/ qualification regarding BS7909, • PPE & Rigging equipment inspection qualification and IPAF qualification, • Understanding of employment law, financial management and budget planning., • Overview of operational security systems, • Understanding of Network and infrastructure and demonstration of CAD proficiency ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. • THRIVE doing what we love (with passion and dynamism), • CONNECT through every act (with collaboration and kindness), • DARE to do different (with curiosity and courage), • PERFORM at our best (with customer focus and ownership) Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: • Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being., • Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working., • Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you'd like to discuss accessibility prior to applying, please email recruitment@atgentertainment.com for a confidential discussion. This role closes 13/09/2026, 23:59

You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures. As a part of the Technical Opera

General Manager - Maternity Cover Location: Imperial War Museum North, Manchester Salary: Up to £45,000 per annum FTE Contract: 11-month maternity cover, Full-Time, 5 out of 7 days per week What can we offer you: A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged. 25 days annual leave (excluding bank holidays). Free staff meals whilst at work. Access to Compass Group company perks & benefits. Perks for Work discounts and promotions. Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks. On-site F&B discounts. No shortage of delicious food. About the Role: We're seeking a proactive and people-focused General Manager to lead the catering, events and hospitality operations at Imperial War Museum North in Manchester. This is a fantastic opportunity to lead visitor experiences within one of the UK's most iconic cultural institutions, welcoming guests from across the country and around the world. As General Manager, you will lead the onsite catering, events and hospitality operation, working closely with the Operations Manager to oversee both the retail and events food and beverage services. You will be responsible for ensuring the smooth running of the busy café operation alongside a varied conference and events diary. You will deliver exceptional service standards through strong onsite leadership and team engagement, while continually identifying opportunities to improve operational efficiency, commercial performance and the overall visitor experience. Key Responsibilities: Leading, training and developing a motivated, skilled team of operational and culinary colleagues. Managing all aspects of labour planning, cost control and forecasting. Identifying and driving commercial opportunities to maximise food and beverage revenue. Maintaining strong client and stakeholder relationships and ensuring expectations are consistently exceeded. Overseeing operational delivery across all food, beverage, events and hospitality services. Ensuring compliance with company policies, health and safety standards and financial targets. Supporting and delivering the venue's growth and development strategy in partnership with the client. Ensuring consistent delivery of high service standards through active floor leadership and team engagement. Building strong working relationships with museum and venue stakeholders, responding positively to feedback and ensuring client and visitor satisfaction. Supporting the team through the maternity cover period, maintaining continuity and delivering a consistently high-performing operation. About You: 2+ years' experience as a General Manager, or 4+ years' experience as a Deputy General Manager or Operations Manager within hospitality, ideally in visitor attractions, cultural venues or multi-outlet operations. Proven experience supporting the running of busy environments with high footfall and varied service styles. Strong financial awareness and understanding of budgets, cost control and labour management. Excellent leadership skills, with experience motivating teams and supporting training and development. Confident communication and stakeholder engagement abilities, with the ability to build effective relationships at all levels. A passion for food, service and delivering memorable visitor experiences. Ability to adapt in a fast-paced environment, balancing day-to-day operational delivery with longer-term projects and commercial objectives. A hands-on, visible leadership style and the ability to inspire teams to deliver consistently high standards. Experience within a museum, visitor attraction, events or cultural venue environment would be advantageous. About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! Job Reference: com/1108/70664001/52826018/SU #RA Venues TPBN1_UKTJ

Newport Shropshire The Opportunity.We are seeking a practical and motivated.This is a hands-on role offering a varied workload across the maintenance, repair, development and improvement of agricultural machinery and equipment.The successful candidate will play a key part in ensuring equipment opera

We are looking for a confident, hands-on Warehouse Team Leader to join our busy storage and distribution operation. This is a great opportunity for someone who enjoys being visible on the warehouse floor, supporting colleagues day to day and helping to keep a safe, efficient and well-organised opera

Gastroenterology and Hepatology , working closely with the Brand Manager and wider commercial team to deliver brand plans, marketing campaigns, digital projects and customer engagement initiatives. The Associate Brand Manager will: Support the development and implementation of annual brand and opera

Candidates with the relevant experience or job titles of; CNC Miller, Machinist, Precision Machinist, Mazatrol Programmer, CNC Operative, Time Served Machinist, CNC Setter, Machine Operator, CNC Turner, Heidenhain, CAD/CAM Programmer, Mechanical Technician, Turner, CNC Operator, CNC Production Opera

They now seek to appoint a Risk & Reporting Analyst to identify, measure, monitor and control risk Your specific responsibilities as Risk & Reporting Analyst will include: Aggregating risks on fund level, perform risk analytics and generate monthly reports based on OPERA reporting guidelines Working

Key Responsibilities Lead the setup and Ofsted registration of the new home Recruit, develop and manage the care team Ensure compliance with Childrens Homes Regulations and Quality Standards Maintain high standards of safeguarding and person-centred care Manage staffing, budgets and day-to-day opera

CAT require term-time only Minibus Drivers for AM/PM school bus transport. Benefits include: London Living Wage Pension scheme enrolment Additional Hours available Uniform Responsibilities of Minibus Driver include: Transport of students to School and return in the afternoon Drive CAT owned or opera

This role will be responsible for the management and delivery of all Sound and Video operations for the stage, and line managing the Broadcast (Engineering Support) staff for external broadcasts of our productions, and to deliver this safely and effectively within agreed resources and budgets.

About You:You have hands-on experience with Oracle Hospitality applications within live hotel environments, including:Oracle OPERA PMS administration and supportOHIP and OPI Cloud migrations and integrationsOracle Simphony / EMC configurationHospitality system integrations across PMS, POS, payments

The OpportunityAccenture is looking to recruit a Digital Manufacturing & Operations Automation Manager within our Industry X consulting practice in the UK or Ireland with a focus on designing and implementing automated manufacturing operations oriented applications and technologies that enable opera

Quantity Surveyor (Fit Out & Refurbishment).Office + Site | Real career progression.If you've already got a couple of years under your belt in Quantity Surveying (or a similar commercial role) and you're looking for a role where you can.Royal Opera House, Harrow Boys School.This is a position for so

Job DescriptionTarget Operating Model Design | Retail Financial Services | Ex Big 4 Consultancy | London | £800-£1000/day inside IR35 Our client is looking for an Organisation-wide Target Operating Model Design Consultant to work with them, translating the Organisational Design through to an Opera

Sous Chef Location: Imperial War Museum London Salary: £38,000 per annum Contract: Full Time, Permanent, 40 hours per week, 5 days out of 7, including weekends. As a Sous Chef, at Imperial War Museum, you will support the Head Chef in leading day-to-day kitchen operations across the well known tourist attraction, embedded into educational history. You will be responsible for delivery of high-quality food, FSMS compliance, team supervision, training, stock processes, and service performance. In return, you will have the chance to progress your career with company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. The Sous Chef will thrive in supporting the Head Chef to deliver exceptional food while ensuring the smooth operation of the kitchen. You will be passionate about food quality and presentation, maintaining high standards, and ensuring that all dishes are prepared and presented to perfection. You will be integral in leading the kitchen team, training and mentoring junior staff, and ensuring that operational efficiency and food safety standards are met. What we can offer you: A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged. The chance to work in a truly beautiful and inspiring setting, surrounded by nature and stunning gardens. 20 days annual leave (Excluding bank holidays and national holiday days) Free staff meals whilst at work. Access to Compass Group company perks & benefits. Perks for Works discounts and promotions Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks. On-site F&B discounts. Responsibilities: Supporting the Head Chef: Assist the Head Chef in all aspects of kitchen management, including menu creation, food preparation, and ensuring that kitchen operations run smoothly. Team Leadership: Train, mentor, and supervise kitchen staff, ensuring high standards of food preparation and cleanliness. Food Quality and Consistency: Ensure that every dish is prepared and presented according to the venue's standards, maintaining consistency and quality at all times. Stock Management: Assist in ordering, stock rotation, and inventory control, ensuring that stock levels are maintained and waste is minimised. Health and Safety: Adhere to health, safety, and hygiene regulations to ensure the kitchen operates in a safe and clean environment. Cost Control: Work with the Head Chef to ensure food costs are controlled and within budget, while maintaining the highest quality. Customer Focused: Ensure that dishes meet client and customer expectations, adapting to special dietary requirements and requests as needed. Operational Support: Take charge of the kitchen when the Head Chef is absent, ensuring the operation runs smoothly. About You: Culinary Expertise: Proven experience in high-quality catering, ideally within a similar venue or setting, with a passion for creating exceptional dishes. Leadership Skills: Ability to supervise and motivate a team of kitchen staff, ensuring a high level of performance. Food Safety: A strong understanding of food hygiene and safety standards, with the ability to enforce them in the kitchen. Team Collaboration: Ability to work well with both front-of-house and kitchen teams to deliver a seamless customer experience. Organisational Skills: Strong attention to detail and the ability to manage multiple tasks in a fast-paced environment. Adaptability: Flexibility to assist in all areas of the kitchen and respond to changing demands during service. Passion for Food: A deep enthusiasm for culinary arts and delivering an exceptional dining experience. Creativity: Ability to contribute to menu planning and innovation, keeping up to date with culinary trends. Financial Awareness: Ability to manage food costs and contribute to the financial success of the venue. As a Sous Chef, you will ideally have a background in high-quality catering and be eager to further develop your culinary skills in a prestigious venue. You will be dedicated to maintaining a high standard of food and service, leading your team to ensure operational excellence and customer satisfaction. About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme. Job Reference: com/2407/99073001/52796573/SU #RA Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Company Description "Why work for Novotel & ibis London Blackfriars? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company.By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Are you a driven hospitality professional with a passion for events, sales and creating exceptional guest experiences? We're looking for a Meetings, Events & Groups Manager to lead and grow our Meetings, Events and Groups business across Novotel & ibis London Blackfriars . This is a dual-property role where you'll manage the diverse client base of both hotels, driving new business, maintaining relationships with repeat clients, maximising profitability and ensuring each brand is positioned as the venue of choice for meetings, events and group stays. What you'll be doing: Driving meetings, events and group revenue across both hotels Winning new business while growing existing accounts and repeat bookings Managing and developing client relationships across both hotels Converting enquiries into confirmed business and maximising profitability Leading, coaching and developing the Meetings & Events team Working closely with operational teams to deliver seamless and memorable events Identifying market opportunities and increasing share within the local and Accor network Qualifications What we're looking for: ? Previous experience in Meetings & Events, Hotel Sales or Event Management ? Strong commercial awareness and revenue management knowledge ? Proven success in driving revenue and developing client relationships ? Experience leading and developing teams ? Excellent communication, negotiation and organisation skills ? Experience with Opera Cloud or similar hotel systems This is a fantastic opportunity to take ownership of a busy and varied department, balancing the needs of two hotel brands while delivering exceptional customer experiences and commercial success. Additional Information Benefits: Up to 10% annual bonus Private Health Care Scheme Eyecare Vouchers Merlin Discount A Discount Card to be used in Accor Hotels Worldwide Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C) Training & Development Additional holidays with service Employee Advisory Service Please note you must already have full working rights within the UK to be considered for this position. Ready to make your mark? Apply now and join the team at Novotel & ibis London Blackfriars. TPBN1_UKCT

We are Company of Cooks, and we believe brilliant food and drink start with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Bar Manager to join our team. Location : Covent Garden, WC2H Salary : £40,000 - £45,000 per annuum Shift Pattern : 5 over 7, 45 hours per week Overview We are looking for an experienced Bar Manager or passionate and energetic Assistant Bar Manager eager to step up to take ownership of Bar Cicoria by Angela Hartnett, leading the main bar operation while overseeing the bar teams across the Cicoria restaurant dispense bar and Performance Bar. About Bar Cicoria Located within the iconic Royal Ballet & Opera in Covent Garden, Bar Cicoria by Angela Hartnett is a vibrant Italian bar and hospitality destination combining exceptional drinks, high quality ingredient led food, warm Italian hospitality and a unique cultural setting in the heart of London. The Role As Bar Manager, you will have primary responsibility for the operation, standards and performance of our main bar. Alongside Bar Cicoria, you will oversee the bar teams operating from the Cicoria restaurant dispense bar and the Performance Bar, which operates around performances at the Royal Ballet & Opera. This is a great opportunity for someone who loves premium hospitality, exceptional cocktails and high-quality service, while benefiting from more manageable finishing times than many central London venues. Evening services usually finish around 11:00pm. About You We are looking for an experienced Bar Manager or passionate and energetic Assistant Bar Manager with a genuine passion for premium hospitality and a proven ability to lead a busy operation. Ideally, you will have experience within a high volume and high end cocktail bar, luxury hotel or high-profile hospitality environment. Experience managing a high-volume bar operation is particularly desirable, as is experience working within a premium hospitality environment. You will be a highly visible, hands-on leader who is comfortable managing a busy, high-volume operation while maintaining the quality, consistency and attention to detail expected from a premium hospitality environment. You will work closely with the Senior Leadership Team to drive standards, develop the team, maximise sales and ensure every guest receives an exceptional experience. What We Offer A senior bar management role in one of London's most prestigious venues. The opportunity to lead a high-end, high-volume and premium bar connected to Angela Hartnett and Royal Ballet and Opera (formerly Royal Opera House) On Target Earnings of up to £45000 (inclusive of service charge) Evening finishes usually around 11:00pm Complimentary hot and cold meals every day Staff discount and company events Supportive and passionate team culture A central London location just a short walk from Covent Garden, Leicester Square, Tottenham court road and Charing cross station Why Bar Cicoria? Bar Cicoria combines Angela Hartnett's renowned approach to hospitality with the energy of Covent Garden and the unique atmosphere of the Royal Ballet & Opera. Benefits: Company events Company pension Discounted or free food Employee assistance programme Employee discount Health & wellbeing programme Experience: Bar management: 2 years (preferred) Work authorisation: United Kingdom (required) gth! TPBN1_UKCT

Commis Chef Salary: Up to £29,000 per annum Location: RAF Museum London Contract Type: Full-time, permanent, site based, 5 over 7 days per week As a Commis Chef at the RAF Museum London, you will be part of a unique and inspiring visitor attraction, serving guests in one of the UK's most celebrated aviation heritage destinations. From daily visitor dining to corporate functions, private events, and special occasions held among the museum's iconic aircraft collection, you'll gain experience across a diverse range of catering and hospitality services. In this role, you will support the kitchen team with all aspects of food preparation, organisation, and daily operations. You will help maintain a clean and efficient kitchen environment, follow recipes and production standards, and ensure full compliance with Food Safety Management Systems (FSMS) and Health & Safety regulations. In return, you will have the opportunity to develop and progress your career with a company that truly invests in its people, celebrates individuality, and recognises and rewards those who consistently go above and beyond. What can we offer you: A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged. 20 days annual leave (Excluding bank holidays and national holiday days) Free parking on site Free staff meals whilst at work. Access to Compass Group company perks & benefits. Perks for Works discounts and promotions Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks. On-site F&B discounts. Responsibilities: Prepare ingredients and dishes to the required quality, presentation, and food safety standards. Ensure all food is fresh, handled correctly, and stored in line with company procedures. Follow recipes, portion controls, and production guidelines to minimise waste and maximise consistency. Maintain accurate stock rotation and ensure ingredients are stored safely and appropriately. Adhere to all allergen management, hygiene, Food Safety Management System (FSMS), and Health & Safety requirements. Carry out routine food safety and quality checks, following training and procedures. Keep workstations, equipment, and kitchen areas clean, organised, and safe at all times. Use kitchen equipment safely and correctly, wearing the appropriate personal protective equipment (PPE) where required. Work collaboratively with colleagues to deliver an excellent experience for guests and visitors. Embrace learning opportunities and respond positively to coaching, feedback, and development support. The Ideal Candidate: Previous experience in a kitchen environment, ideally gained in a Kitchen Porter, Catering Assistant or similar role. A genuine passion for food and a strong desire to develop culinary skills and knowledge. Basic food preparation and knife-handling skills. A culinary qualification or relevant catering certification is desirable but not essential. A positive, can-do attitude with a willingness to learn and grow. Strong teamwork and communication skills, with the ability to work effectively in a fast-paced environment. Good attention to detail and a commitment to maintaining high standards of food quality, cleanliness, and safety. About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website. Job Reference: com/2707/44197001/52791119/SU #RA Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster. Job Description As our next Hotel Team Leader, you Are passionate about guests and delivering great service. Have a strong level of knowledge and experience across the operations. Have a hands-on approach, are organised and supportive of your team. Take initiative and are reactive to situations as they arise, finding suitable solutions and ensuring a positive outcome. A little more information: As Hotel Team Leader you will have the opportunity to contribute to a fabulous guest experience together with your team. To help you do that we will support you with the knowledge and skills to be successful in your role. Participate in hotel's organisation and manage the Front of Houseand Food and Beverage Team Be readily available for the teams and hotel guests, and work with the Assistant Manager to ensure a high level of quality for all services Focus on quality and ensure guest satisfaction and loyalty trough handling complaints and coming up with solutions, analysing and replying to guest's feedback. Administration responsibility with invoicing, cash operations and activity reports. Carry out inventories in compliance with administrative and financial procedures Are result-driven and understands what needs to be done in order to achieve the hotel goals Our hotel offers 84rooms, and puts you within easy reach of London's iconic attractions. Our hotel has recently been refurbished in charming, contemporary design with quirky touches throughout. Rooms are subtly inspired by the London Underground- look out for the surprising, playful touches that make this hotel special. Understanding things from our guests perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand. Qualifications Fluent in English, both written and spoken (and a 2nd language would be a plus). Excellent communication, presentation and interpersonal skills - A strong team player. Customer service experience Strong interpersonal and problem solving abilities and the ability to lead by example. Creative, innovative, dynamic, result-oriented and self-motivated, High organizational planning, follow-up, presentation and reporting skills, Able to use Opera Cloud at an advanced level Must be legally eligible to work in UK. The hotel is unable to assist candidates in obtaining work authorization. Job Type: Full-time Salary: £15.59 per hour + Bonus Additional Information Having great people involves great rewards! As an employee of Accor, you will be part of a world leading hospitality brand, offering many other perks such as: Bonus Scheme Pension Scheme A Discount Card to be used in Accor Hotels Worldwide Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C) Training & Development Additional holidays with service Recommend a friend scheme Employee Advisory Service ... And much more ! TPBN1_UKCT

JOIN OUR FAMILY The Westin London City boasts an impressive riverside location and spectacular views over Londons historic River Thames. Overlooking Shakespeares Globe and the striking Tate Modern, our luxury spa hotel offers 225 guest rooms, suites and residences impeccably designed with the Westin Heavenly Bed, sleek bathrooms and free high-speed Wi-Fi. Guests are invited to indulge in an array of Westin services and amenities. Our mission is To be the preeminent wellness brand in hospitality, empowering guests to regain control and enhance their well-being when they need it most, while traveling, ensuring they can be the best version of themselves. At The Westin London City, our employees are at the heart of bringing our wellness mission to life. We empower you to enhance the guest experience and reach your full potential in roles you undertake with pride by providing an enriching and supportive work culture. Join our team at The Westin London City and be part of crafting distinctive guest experiences, just moments from some of Londons most iconic landmarks. A DAY IN THE LIFE OF A NIGHT MANAGER AT THE WESTIN LONDON CITY What you'll be doing... Reporting to the Front of House, you can expect your working day to include the following. Serves as the property Hotel Manager during the night and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages Front Desk associates queries, training and overall development working in close partnership with the Front Of House Manager Anticipate times of overbooking liaising with both senior rooms management and revenue teams to obtain satisfactory alternative accommodations. In partnership with Security takes responsibility for Hotel Security and Safety extending but not limited to hotel evacuations, hotel security issues, health and safety regulations. Follow all company policies and procedures; ensure uniform and personal appearance are clean, professional, and appropriate to the Westin Brand; maintain confidentiality of proprietary information. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Night Manager , you will need the following qualities and skills: We are looking for someone with a pleasant & welcoming manner Flexible & adaptable to different working conditions & hours Forward thinking & promotes new ideas Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. Immaculate appearance Excellent Oral & written fluency in English. Additional language will be considered a plus Have a positive and can do attitude Knowledge of Opera PMS and GXP Empower is a plus Commitment to the Westin Brand values and beliefs Good effective training & interpersonal skills WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Flexible working (subject to role and probationary review) Staff accommodation rates across UK (Mariott & 4C Group Hotels) Life Assurance Cover Cycle to Work Scheme Technology Scheme Health Cash Plan (HSF) Referral Bonus Scheme Workplace pension scheme Access to Employee Assistance Program (EAP) and Wellbeing Support Eyecare vouchers Continuous Learning & Development opportunities Recognition Programme Opportunity to attend Social events. EQUAL OPPORTUNITIES 4C Group and The Westin London City are an equal opportunity employer. About 4C Group 4C Group is a global organisation that manages and develops properties and hotels in key business districts and leisure hot spots across the UK, Middle East, Africa and Canada. The company was formed in 2010, building on the foundations of a family property business that stretches back to the 1990s. The groups mission is to operate sustainably, delight guests and investors, whilst striving to deliver a positive environmental and social impact within local communities. The Westin London City boasts an impressive riverside location and spectacular views over Londons historic River Thames. Overlooking Shakespeares Globe and the striking Tate Modern, our luxury spa hotel offers 225 guest rooms, suites and residences impeccably designed with the Westin Heavenly Bed, sleek bathrooms and free high-speed Wi-Fi. TPBN1_UKCT

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani. About the Job An opportunity has arisen for a Meeting and Events Sales and Planning Manager to join us at The Carlton Tower Jumeirah. The main duties and responsibilities of this role are: Working closely with and communicate effectively with hotel sales team to support sales and marketing plan objectives. Conducting site inspections, and client entertainment as required Attending and hosting meetings as required, including but not limited daily and weekly event sheet meetings and group meetings. Utilising Delphi and Opera systems in accordance with Jumeirah standards, procedure and best practice. Classification: Internal Personally meeting key event organisers during events in-house. Undertaking post-event follow-up calls to address feedback and solicit re-books or other booking opportunities. About You A Minimum of 2 years experience working in Conferences & Events Sales & Planning at a London hotel, preferably within the luxury segment Knowledge of Microsoft office, Opera and Delphi. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Health care and insurance benefits Competitive salary + excellent service charge Extra holiday for significant Birthdays (21.30.40. etc.) Jumeirah perks website access discount Dry cleaning of uniform or Business attire Meals on duty Jumeirah is committed to a respectful and inclusive recruitment process. Harassment, sexual harassment, discrimination, bullying or any other inappropriate behaviour by or towards any person involved in the recruitment process including candidates, interviewers, recruitment agency staff, assessors and other third parties will not be tolerated and may result in immediate removal from the recruitment process and such further action as Jumeirah UK considers appropriate. TPBN1_UKCT

BRAND INTRODUCTION At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story and within everyone, our team creates unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition and their creativity that shapes our future. Join us and become part of a culture that celebrates individuality, nurtures potential and upholds the very highest standards of the art of hospitality. SCOPE & GENERAL PURPOSE The Assistant Night Manager supports the Night Manager in overseeing all hotel operations during the night shift, ensuring exceptional guest service, safety, and operational excellence. Acting as a key point of contact for both guests and team members, this role plays a vital part in delivering a seamless overnight experience. With a hands-on approach, the Assistant Night Manager assists in supervising the night team, resolving guest concerns, and ensuring all nightly procedures, including audits and reporting, are completed accurately. This position requires strong attention to detail, initiative, and a commitment to always upholding Montcalm Collections luxury standards. LEADERSHIP COMPETENCIES 1. Leadership & Team Support Supports the Night Manager in guiding and coordinating the night team, including reception, porters, security, and night auditors. Helps maintain team motivation, ensuring colleagues remain informed, engaged, and guest-focused throughout the shift. Provides day-to-day support and guidance to uphold luxury service standards. 2. Guest Service Excellence Acts as a key point of contact for guests during the night, delivering attentive and personalised service. Anticipates guest needs, responds promptly to requests, and supports the resolution of issues. Assists with VIP arrivals, in-house guest care, and late check-ins/check-outs. 3. Operational Support Supports the smooth running of front of house and overall hotel operations overnight. Assists in completing nightly audit and reporting procedures accurately. Coordinates with housekeeping, maintenance, and F&B teams to ensure readiness for the following day. 4. Safety & Security Awareness Supports the implementation of hotel security procedures to ensure a safe environment for guests and team members. Conducts regular checks of the property, identifying and reporting any potential risks. Assists in responding to safety concerns, maintaining awareness and vigilance throughout the shift. 5. Incident & Risk Support Assists the Night Manager in handling emergencies or unexpected incidents with professionalism and composure. Ensures adherence to health, safety, security, and data protection standards. Supports the protection of the hotels reputation through calm and effective communication. 6. Communication & Reporting Supports the preparation of clear and detailed handovers for the morning management team. Maintains accurate records of incidents, guest feedback, and operational matters. Represents the brand professionally in all guest and team interactions. 7. Problem Solving & Decision Making Handles day-to-day guest concerns and operational challenges, escalating when necessary. Uses initiative to resolve issues efficiently while maintaining service standards. Demonstrates good judgement in balancing guest satisfaction with operational needs. KEY RESPONSIBILIES The Assistant Night Manager supports the leadership of the night shift team across Front Office, Housekeeping, Security, and Food and Beverage, ensuring smooth and efficient overnight operations. They act as a key point of contact for guests, delivering warm, professional, and personalised service, while assisting with check-ins, check-outs, and all overnight guest requests with efficiency and discretion. They are responsible for handling guest queries and concerns promptly, escalating more complex matters to the Night Manager when necessary. The role includes supporting the coordination of VIP arrivals, late check-ins, and early departures, ensuring all special requirements are met to the highest standard. The Assistant Night Manager contributes to the completion of nightly audit procedures, ensuring accuracy in financial reporting and system updates, while monitoring room availability and ensuring all guest information is recorded correctly. They ensure the Front Desk remains fully operational and guest-focused throughout the shift. Maintaining safety and security is a key aspect of the role, including carrying out regular property checks, supporting the implementation of hotel security procedures, and responding appropriately to any incidents. The Assistant Night Manager also assists in preparing detailed shift reports and handovers for the morning management team. Close coordination with Housekeeping and Maintenance teams is essential to ensure the hotel is fully prepared for the day ahead. The role requires adherence to all operational procedures, health and safety standards, and data protection policies. In addition, the Assistant Night Manager provides guidance and support to night team members, fostering a positive and collaborative working environment. They are expected to step in and lead the shift in the absence of the Night Manager, demonstrating confidence, professionalism, and sound decision-making. They uphold Montcalm Collections standards of service, professionalism, and discretion in all interactions, support the training and development of team members, and respond effectively to emergencies in line with hotel procedures, including fire evacuation protocols. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. SKILLS & QUALIFICATIONS Previous experience within Front Office operations, ideally within a luxury or upscale hotel environment. Experience in a supervisory or senior team member role, with exposure to night shifts considered an advantage. Familiarity with Opera PMS or similar hotel management systems. Good understanding of financial procedures, with the ability to support nightly audit processes accurately. Strong organisational skills and attention to detail, ensuring accuracy in guest records and reporting. Confident communication skills, with the ability to interact professionally with guests and colleagues. Ability to remain calm under pressure and resolve guest concerns effectively. Fluent English is essential; additional languages are highly desirable. WORKING CONDITIONS Full-time position with overnight shifts. Flexibility required to work weekends and bank holidays. Role involves extended periods of standing and walking. Regular interaction with guests during late-night and early-morning hours. TPBN1_UKCT

Head Chef Location: IWM London, London Salary: Up to £47,000 per annum Contract: Permanent, Full-Time, 5 out of 7 days per week As the Head Chef at IWM London, you will be joining this historic visitor attraction, to lead and develop the culinary offering. This role will be responsible for all the food offerings on site, from the retail visitor cafe to the conference & event catering operation. This venue is predominantly retail food led, so an individual with experience of high volume and high-quality food delivery would be ideal for this role. Success in this role means that visitors consistently enjoy food sold as well as served during the conference & events that they are attending. What can we offer you: A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged. 20 days annual leave (excluding bank holidays and national holiday days). Excellent pension programme with generous contribution from us. Free staff meals whilst on site. Access to Compass Group company perks & benefits. Perks for Works discounts and promotions Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks. On-site F&B discounts. Responsibilities: Menu Development & Innovation - Create and adapt menus that appeal to a broad visitor base, including family-friendly options, dietary requirements, and seasonal specials. Operational Excellence - Oversee all kitchen operations, ensuring compliance with food safety legislation, company policies, and contractual obligations. Leadership & Team Development - Recruit, train, and inspire a motivated kitchen team, fostering a positive and professional working culture. Cost Control & Profitability - Manage budgets, control wastage, and achieve GP targets without compromising quality. Collaboration - Work closely with front-of-house teams, site management, and the client to deliver a consistent and memorable food experience. Event Catering - Experience in large scale eventing. About You: Proven track record as a Head Chef in a high-volume, high-quality environment. Experience within visitor attractions and contract catering is highly desirable. Strong leadership and communication skills with the ability to lead by example. Excellent organisational skills, especially during peak periods. Sound knowledge of food trends, allergens, and dietary requirements. Demonstrated ability to achieve financial targets while maintaining high quality. Good IT and Microsoft Office skills. Passionate about food and hospitality with a strong customer focus. Adaptable and resilient in a fast-paced, ever-changing environment. Creative, commercially aware, and results driven. Committed to sustainability and responsible sourcing. About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme. Job Reference: com/2807/99073001/52823168/SU #RA Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! Job Reference: com/2807/99073001/52823168/SU #RA Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

An exciting opportunity has opened up at Holiday Inn London Camden Lock as we prepare to become voco London Camden Lock ! Located in the heart of vibrant Camden Town , our 152-bedroom hotel is just a 5-minute walk from Camden Town Underground station. We welcome both business and leisure guests, offering versatile meeting and event spaces alongside a popular full English breakfast, all within one of London's most iconic neighbourhoods. As we embark on this exciting new chapter, we're looking for talented individuals to join our team and help shape the future of voco London Camden Lock . We are currently seeking an experienced Night Manager who will play a crucial role in ensuring the safety of our guests, overseeing the accurate completion of the night audit function, conducting inspections of both front and back of house during shifts (including Front Office & Food and Beverage outlets), and providing exceptional customer service. The schedule follows a 4 shifts on - 4 shifts off pattern, with shifts varying from week to week to meet the dynamic requirements of the business. Please note that working hours may include weekends and public holidays. This role involves serving food and alcohol. What we offer: Accommodation staff rates across 4 continents in over 6,000 hotels! Friends and family discounts £500 reward referral scheme Wellness and mental health program Full-time position on a permanent basis Great staff parties Free meals on duty The hotel is part of the well-recognized IHG group - a valuable addition to your CV! What we expect from you in return: Minimum 1 year of Hotel Front Office experience Duty Manager experience Working knowledge of OPERA Holiday Inn London - Camden Lock hotel is in the heart of Camden, close to its buzzing bars, restaurants and markets. Camden Tube Station is four minutes' walk from the hotel, meaning it's within easy reach of West End entertainment and attractions. Euston, King's Cross and St Pancras International Train Stations are all a short Tube or bus ride away. TPBN1_UKCT

The Chelsea Harbour Hotel is looking for a dynamic and energetic Guest Relations Manager, who Responsible for the overall operation of the front office and assuming responsibility for the hotel, with a passion for creating memorable moments, attention to detail, and personalised guest service. You will be responsible for: Drive high levels of service, satisfaction and loyalty amongst guests and be the "go to" person for guests and particularly VIP's. Be the proactive point of contact for guests, pre, during and post stay. Effectively lead the communication pertaining to guests throughout the hotel, liaising professionally and timely with all departments. Be the caretaker for suite guests, special occasion guests and long stay guests Meet and entertain guests and VIP's, building relationships with them encouraging repeat custom. Analyse, review and respond to Social Media and guest internal and external feedback platforms within 48 hours in a professional manner and gain an understanding on where and how improvements can be made. Monitor, communicate and follow-up guest complaints. To maintain and update guest's history and profiles with accurate information. Track and drive the hotel's guest return ratio, building a loyalty of guests. Refresh and drive the VIP programme and standards and constantly review performance of it. Responsible for the look, feel and service of the hotel lobby. Assist Front Office with check-in and check-out during busy periods. Promote the hotel's facilities to all guests and visitors. Assist with hotel showrounds. As Guest Relations, the essential skills required: Ability to multitask Knowledge of Opera Skill in communication, guest service Personable Flexible Calm under pressure Approachable Focused We offer a benefits package including: Social Events, Wellbeing and Team Activities Training and development Cash Health Plan cover option available Pension Salary Sacrifice Scheme Career development and salary reviews Interest free Season Ticket Loan Scheme 1 Volunteer Days per year (fully paid and in addition to your annual leave) Complimentary meals prepared for you by our chefs Length of Service related holiday scheme Discount on Accommodation worldwide and 50% Food and Beverage Outlets Life Assurance Recommend a Friend Scheme Key Information Salary: upto £32000 pa Address: SW10 0XG About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry #CHHCaterer TPBN1_UKCT

Kerry Robert Associates is delighted to be recruiting on behalf of our hotel client, a stylish and well-established hotel in East London, for an experienced Reception Manager. This is an exciting opportunity for an ambitious Front Office professional looking to take the next step in their career or an established Reception Manager seeking a fresh challenge within a quality hotel environment. You'll play a key role in leading the Front Office operation, inspiring your team to deliver exceptional service and ensuring every guest enjoys a warm, memorable welcome from arrival through to departure. This is a highly visible leadership role where you'll be empowered to make a real impact on both the guest experience and team performance. The Role: As Reception Manager, you will oversee the day-to-day running of the Front Office, leading by example and creating a positive, guest-focused culture. Working closely with the Front Office Manager and wider hotel leadership team, you'll help maintain exceptional operational standards while supporting, mentoring and developing your team. You'll be responsible for ensuring the reception operation runs efficiently, handling guest enquiries with professionalism, coordinating closely with other hotel departments and identifying opportunities to enhance both service delivery and commercial performance. Requirements Previous supervisory or management experience within a hotel Front Office department (essential) A confident and approachable leader who enjoys developing and motivating people Excellent communication and organisational skills with the ability to prioritise in a busy environment Strong operational knowledge of hotel reception procedures and guest service standards Experience using Opera PMS or a similar hotel management system Commercial awareness with the ability to identify revenue opportunities while maintaining exceptional guest care A proactive approach, excellent attention to detail and a genuine passion for hospitality Flexibility to work a variety of shifts, including weekends and bank holidays Benefits Salary: £32,000 - £34,000, plus annual bonus Discounted hotel stays across the group Complimentary meals whilst on duty Structured training and ongoing professional development Excellent opportunities for career progression within a growing hospitality business Enhanced family-friendly policies Employee wellbeing support programme Life assurance and additional employee benefits A supportive, collaborative working environment where your contribution is genuinely valued If you're passionate about delivering outstanding guest experiences, enjoy leading successful teams and are looking to join a respected hotel business where you can continue to develop your career, we'd love to hear from you. To apply or for a confidential discussion, please contact Kerry Robert Associates today. Please note that Sponsorship is not available for this opening. UK Hotel Reception/Front Office experience at Supervisory or Managerial level is an essential requirement