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Duties and responsibilities: · Maintaining statistical and financial records · Develop business strategies to raise our customers’ pool, expand, store traffic, and optimize profitability · Create and manage a relaxed, welcoming, customer-focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control, maximizing profitability, and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximise profits. · Conduct price and feature comparisons to facilitate purchasing · Recruit and train new staff and conduct induction · Ensure racks are fully stocked · Ensure high levels of customer satisfaction through excellent service · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets ** Skill/experience/qualifications:** · Bachelor / Master’s degree or a related study and experience · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to managing the full extent of business requirements · Must have excellent communication and interpersonal skills, Customer management skills

We are seeking a dynamic and results-driven Marketing Executive to join our team. In this role, you will be responsible for promoting our company’s products and services through the development and execution of strategic marketing campaigns. You will work closely with various departments, including sales and product development, to ensure that marketing efforts align with business objectives. ** Key Responsibilities:** - Develop and implement effective marketing strategies to achieve business goals. - Conduct thorough market research to identify customer needs and preferences. - Create, manage, and evaluate marketing campaigns across various channels, including digital, social media, and traditional advertising. - Monitor and analyze the performance of marketing initiatives using relevant metrics to optimize future campaigns. - Collaborate with cross-functional teams to ensure cohesive messaging and branding. - Build and maintain relationships with media outlets, vendors, and other stakeholders. - Organize promotional events and product launches to enhance brand visibility.