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ADD A CHAPTER ON WARM HOSPITALITY TO YOUR STORY IN THE SEVEN DIALS, COVENT GARDEN At the Crown & Anchor in London’s Seven Dials, you will find the team busy working over two floors to ensure customers enjoy a warm welcome, an enticing traditional menu and an exciting range of drinks, from cask conditioned ales to continental lagers. Crown & Anchor is small yet mighty, it is a lively place to work with customers spilling onto the streets, in an orderly fashion of course. The small but perfectly formed team love to support and learn from each other whilst having fun along the way. When it comes to hospitality, they are professionals, but they still find a moment to engage with their customers from the area too. ABOUT THE ROLE: Helping the Kitchen Manager to deliver exciting menus, you’ll be focused on ensuring high quality products are used and enabling the highest standards of health and hygiene – even when the pressure is on. You’ll also help to minimise wastage and support your team by helping with food prep and leaning whenever required. Ideally, you’ll have experience gained in a similarly busy and dynamic environment. Here you’ll get to grow your skills and experience by being both hands on and undertaking on-going training. WE ARE PROUD TO OFFER: - Some of the best Career Growth Opportunities in the industry. - Flexible Shift Patterns – to fit around the other important things in life. - A Competitive and Progressive salary. - A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. - Wage Stream – giving you direct access to your wages when you need them. - Private Medical Cover on completion of one years’ service. - Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one years' service. - 28 days paid Holiday per annum, inclusive of Bank Holidays. - 25% Discount at all Glendola Leisure Venues. - Annual Staff Events - Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.
We're seeking a skilled Barista to join our team. We are looking for enthusiastic baristas with previous experience of working in a busy café environment preparing a range of espresso-based drinks to join us on our beach-side coffee bar and able to efficiently manage table service. You will be at the heart of our organisation, interacting with customers and creating a warm and welcoming atmosphere. In order to be successful, you should possess excellent verbal communication skills in English, with fluency in Italian being an added advantage, enabling you to confidently interact with our staff and navigate our menu. Main Duties: -Coffee preparation and drinks, cocktail preparation -Serving tables -Helping front of the House -Taking payments from customers -Responsible for overseeing the Beverage operation and ensuring its overall success. • -Maintains a safe, orderly and sanitized bar. - Ensures all legal requirements are adhered to (I.e. Wage and Hour/Breaks, Health and Safety, etc.) - Report bar stock shortage– (variables) glasses & equipment • -Actively participates as a member of the management team in decision making processes, attending required meetings, etc. - Our offer and benefits for your role will be : - -Enjoy exceptional monthly incentives. - -Participate in wine training and courses to enhance your knowledge. - -Indulge in fresh and wholesome meals, which are provided when you're at work. - -Share tips with the rest of the team. - -Available a 20% discount on personal products when you buy from the shop. - Paid holidays
Job Summary: As a kitchen porter, you will be responsible for ensuring the cleanliness and hygiene of the kitchen area, as well as assisting with basic food preparation tasks. You will work closely with the kitchen staff to maintain a clean and orderly workspace, uphold food safety standards, and contribute to the efficient operation of the kitchen. Responsibilities: 1. Dishwashing: Wash dishes, pots, pans, and other kitchen utensils by hand or using commercial dishwashers. Ensure that all items are thoroughly cleaned and sanitized according to food safety regulations. 2. Cleaning and Sanitizing: Clean kitchen surfaces, equipment, and appliances regularly to maintain a hygienic environment. This includes countertops, stovetops, ovens, refrigerators, and floors. Use appropriate cleaning agents and sanitizers. 3. Waste Disposal: Dispose of kitchen waste and recyclables properly. Sort and separate garbage, recycling, and compostable materials according to waste management guidelines. 4. Assisting with Food Preparation: Assist chefs and cooks with basic food preparation tasks, such as peeling, chopping, and washing fruits and vegetables. Follow recipes and instructions accurately. 5. Stocking and Inventory: Keep track of inventory levels for kitchen supplies, such as cleaning products, dishwashing detergent, and disposable items. Notify the kitchen manager or supervisor when supplies need to be replenished. 6. Compliance with Health and Safety Standards: Adhere to health and safety regulations, including proper handling of hazardous materials, use of protective equipment, and safe operation of kitchen machinery. 7. Team Collaboration: Work collaboratively with other kitchen staff members to ensure smooth workflow and efficient operation of the kitchen. Communicate effectively with team members and follow instructions from supervisors. Qualifications: - Prior experience in a similar role preferred but not required. - Basic knowledge of food safety and hygiene practices. - Ability to follow instructions and work well in a fast-paced environment. - Physical stamina to stand for extended periods and lift heavy objects. - Good communication skills and a positive attitude. - Willingness to learn and adapt to new tasks and responsibilities. Working Conditions: - Kitchen environment with exposure to heat, steam, and loud noises. - Requires standing, walking, bending, and lifting throughout the shift. - May involve working weekends, and holidays as needed.
Responsibilities: - Prepare and serve coffee and other drinks according to our standard recipes - Engage with customers to ensure a memorable cafe experience - Maintain cleanliness and orderliness of the cafe - Operate the cash register and handle transactions Requirements: - Previous experience as a Barista preferred but not required - Excellent communication and customer service skills - A team player with a positive attitude - Passionate about coffee and eager to learn
Hiring Nail Technician Responsibilities: Providing high-quality manicures and pedicures, which includes removing old nail polish from fingernails and toenails, cleaning nails, shaping the ends of nails, pushing back cuticles, and applying new polish based on clients’ preferences. Gel colour applications & BIAB (training provided if haven't acquired skill) Recommending various nail designs and nail art to clients. Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments. Ensuring that workstations are kept clean and orderly. Ensuring that nail supplies are adequately stocked. We will be refurbishing to add a beauty room in the salon for a beautician. If you think you have the skills required. Apply right now!
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Are you passionate about cleanliness and organization? Do you take pride in your attention to detail? If so, we have an exciting opportunity for you! Our company is seeking dedicated individuals to join our team as Cleaners. If you thrive in a fast-paced environment and enjoy making spaces sparkle, we want to hear from you. Job Description: As a Cleaner, you will be responsible for ensuring that our facilities are maintained in a clean and orderly condition. Your duties will include, but are not limited to: Sweeping, mopping, and vacuuming floors Dusting furniture, fixtures, and surfaces Emptying trash receptacles and disposing of waste Cleaning and sanitizing restrooms and kitchen areas Performing other cleaning tasks as assigned Requirements: Previous experience in cleaning or janitorial services preferred, but not required Ability to work independently and efficiently Strong attention to detail and thoroughness Good time management skills Physical stamina to perform repetitive tasks and lift/move heavy objects if necessary Reliable transportation to and from work Flexibility to work evenings and weekends as needed
The Worker duties includes: · Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback · Develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within shop; · discusses customer responses with other colleagues with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users; Develop goals and report progress to the owners; Improving customer service experience, create engaged customers and facilitate organic growth; Taking ownership of customers issues and following problems through to resolution; Setting a clear mission and deploying strategies focused towards that mission; Keep accurate records and document customer service actions and discussions; Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment; Keep ahead of industry’s developments and apply best practices to areas of improvement; Control resources and utilise assets to achieve qualitative and quantitative targets; Maintain an orderly workflow according to priorities; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers Analyse statistics or other data to determine the level of customer service your organisation is providing; Produce written information for customers, often involving the use of computer packages and software; Write reports and analyse the customer service that organisation provides; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Finding ways to measure customer satisfaction and improve services.
We are looking for a skilled Assistant Cook to prepare delicious meals according to menu. You will cook dishes that will delight our customers with their taste and timely delivery. An excellent cook must be able to follow instructions in cooking and delivering well-prepared meals. They must be deft in moving around the kitchen and apt in multi-tasking. Experience in using various ingredients and cooking techniques is also important. The goal is to help preserve and enhance our reputation so we can expand our clientele. Responsibilities Set up workstations with all needed ingredients and cooking equipment Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.) Cook food in various utensils or grillers Check food while cooking to stir or turn Ensure great presentation by dressing dishes before they are served Keep a sanitized and orderly environment in the kitchen Ensure all food and other items are stored properly Check quality of ingredients Monitor stock and place orders when there are shortages Requirements and skills Proven experience as cook Experience in using cutting tools, cookware and bakeware Knowledge of various cooking procedures and methods (grilling, baking, boiling etc.) Ability to follow all sanitation procedures Ability to work in a team Very good communication skills Excellent physical condition and stamina
We are seeking a dedicated and detail-oriented individual to join our team as a Domestic Cleaner. As a Domestic Cleaner, you will be responsible for ensuring that our clients' homes are clean, sanitised, and organised to the highest standards. Your primary goal will be to create a comfortable and welcoming environment for our clients by maintaining cleanliness and orderliness throughout their living spaces. You will be self employed working in a zero hour contract.