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Patient service manager jobs in United Kingdom

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  • Trainee Nurse
    Trainee Nurse
    10 hours ago
    £14.4–£15 hourly
    Full-time
    London

    Position Title: Dental Nurse Trainee Employment Type: Full-time, Permanent Working Hours: Monday to Friday, 9 am to 5 pm. Every other Saturday: 9 am to 1 pm About Our Clinic: We focus on promoting preventive dental care for patients of all ages. Our clinic provides both NHS and private treatments. We are a bustling practice with three surgeries, conveniently located near the Metro system and a 10-minute walk from the city centre. Our private services include Cosmetic Dental Procedures such as Implants, Invisalign (clear braces), Crowns, Veneers, White Fillings, and Teeth Whitening. We also offer both standard and advanced hygiene treatments, including ProphyJet stain removal. Primary Duties: • Prepare dental treatment rooms and assist the dentist during procedures, • Educate patients on maintaining oral health and post-treatment care, • Keep accurate patient records and manage scheduling, • Perform basic lab tasks and manage dental supplies Candidate Profile: • Passionate about dental healthcare, • Proficient in English communication, • Ability to follow detailed instructions, • Strong interpersonal skills and teamwork ability, • Compassionate and capable of providing empathetic patient care, • Basic computer skills, • Commitment to maintaining high standards of hygiene and infection control, • Dedicated to patient confidentiality and privacy, • Willing to undertake relevant training and ongoing education in dental nursing, • Competent in handling dental instruments and equipment safely, • Punctual with a professional demeanor, • Eligible to work in the UK, with necessary permits or visas if applicable, • No prior experience required; comprehensive training will be provided What We Offer: • Competitive salary, • Training and development opportunities, • Provided uniforms and protective gear, • Health and safety measures, • Pension scheme, • Employee Assistance Program (EAP), • Basic healthcare coverage, • Professional development support, • Regular performance reviews

    No experience
    Easy apply
  • Pharmacy Technician
    Pharmacy Technician
    8 days ago
    £15–£18 hourly
    Full-time
    London

    Job Context and Summary: Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centered, coordinated care in our Practices. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice. Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. Pharmacy technicians are different to clinical pharmacists as they are not able to prescribe or make clinical decisions, instead working under supervision to ensure effective and efficient use of medicines. The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines. In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives. Job Specific responsibilities- Clinical: • To develop and maintain medicines related communication to all Practice staff, • To assist with the development and review of medicine audits, • Provide a contact for patients and colleagues with medication queries., • Liaise with Clinicians and staff to resolve prescribing queries Technical and Administrative: • To adhere to strict confidentiality policies at all times. Person specification: Qualifications and Experience Essential : • Professional registration with GPhC., • BTEC/NVQ level 3 or equivalent in pharmaceutical sciences., • Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy. Desirable: • Evidence of continued professional development (CPD).

    Easy apply
  • Dental Nurse Assistant
    Dental Nurse Assistant
    13 days ago
    £14–£15 hourly
    Full-time
    London

    Are you looking to start your career in dental nursing? Join a supportive and modern dental group committed to delivering outstanding care. We offer a welcoming environment designed to put people at ease, fostering genuine connections with our patients to enhance their experience and oral health. What We’re Looking For: • Proof of enrolment or an enrolment letter for a GDC-approved dental nurse course, • Eligibility to work in the UK, including a National Insurance number, • Willingness to begin or continue Hepatitis B vaccinations, • Enhanced DBS check or willingness to obtain one, • Basic understanding of infection control and decontamination, • Organised and reliable, capable of assisting with patient records, notes, and admin, • Team player who remains calm under pressure and eager to learn, • Comfortable with reception and front-desk tasks when needed, • No previous dental experience required; full training provided What You’ll Be Doing: • Supporting dentists during patient treatments, • Ensuring treatment rooms are clean, safe, and well-stocked, • Helping patients feel comfortable before, during, and after appointments, • Managing instruments, materials, and stock, • Learning valuable clinical and patient-care skills as you train What You’ll Get: • Full support and training in a friendly, professional environment, • Access to ongoing development opportunities once qualified, • Health and wellbeing benefits, including an Employee Assistance Programme and virtual GP, • Up to 30 days of annual leave with service, plus bank holidays, • Discounts on gyms, restaurants, retail, and more Join us and be inspired every step of the way as you embark on your journey in dental nursing. Whether you're new to the profession or continuing your training, we’d love to hear from you.

    Immediate start!
    No experience
    Easy apply
  • Senior Occupational Therapist (Band 6)
    Senior Occupational Therapist (Band 6)
    20 days ago
    £38682–£46580 yearly
    Full-time
    London

    Location: North West London – Private Hospital Setting Hours: 37.5 hours per week, permanent Reports to: Therapy Lead Role Overview This is an excellent opportunity for an experienced Occupational Therapist to join a well-established multidisciplinary therapies department within a leading independent hospital. You will provide high-quality assessment and treatment to inpatients and outpatients, including those with complex needs, and contribute to the continued development of therapy services. Key Responsibilities • Manage an independent caseload of inpatients and outpatients, prioritising effectively and delivering evidence-based occupational therapy interventions., • Undertake detailed functional assessments, plan and implement tailored treatment programmes, and support discharge planning within the MDT., • Provide specialist advice to patients, carers, and colleagues., • Contribute to clinical governance, audit, and service improvement initiatives., • Supervise junior staff and support students or assistants as required., • Maintain accurate patient records and documentation in accordance with HCPC standards., • Participate in regular CPD, appraisal, and professional supervision. Person Specification Qualifications: • BSc (Hons) in Occupational Therapy or equivalent, • HCPC registration as an Occupational Therapist, • Evidence of ongoing professional development Experience: • Demonstrable post-qualification experience in acute or rehabilitation settings, • Competence in assessment and management of complex patients, • Experience in both inpatient and outpatient therapy desirable Skills: • Excellent communication and interpersonal skills, • Ability to prioritise and manage own workload, • Good IT and documentation skills, • Commitment to high standards of patient care and teamwork Additional Information You’ll join a supportive and collaborative therapy department with access to regular CPD opportunities, a structured supervision programme, and career development within an expanding private healthcare provider.

    Immediate start!
    Easy apply
  • Massage Therapist
    Massage Therapist
    25 days ago
    £12–£35 hourly
    Full-time
    London

    Join our Elite Team at RD Clinics - Where Passion Meets Performance! Immediate start at our BRAND NEW Clinic & thriving Lavender Hill location! Full Time or part time hours available. As we move into a busy period for RD Clinics we are looking for Exceptional Sports & Soft Tissue Therapists. We are offering 3-5 shifts per week at approx. 6 hours per shift. there are a mix of mornings or evenings available, with overtime if needed. Must be available to work weekends (Very busy shifts) Are you an experienced & fully qualified Sports Massage Therapist ready to elevate your career to the next level?? This is your opportunity to shine at RD Clinics - One of South West London's most dynamic and highly rated sports and remedial therapy clinics. With over 6,000 4 & 5star reviews, our reputation for excellence speaks for itself - and now, we're looking for exceptional therapists to join our growing team covering 2 sites! Why RD Clinics? At RD Clinics, we're more than just a clinic - we're a community dedicated to hands on rehabilitation and peak performance. You'll be working alongside a passionate multidisciplinary team of Sports Massage Therapists, Physiotherapists, and Osteopaths, all committed to delivering world - class care. Here, you'll have a chance to: Build a loyal client base with a steady flow of new patients Collaborate with industry-leading professionals Thrive in a supportive, growth-focused environment Be part of a buzzing sports community - surrounded be personal gyms, running clubs, and CrossFit facilities. The Role We're seeking driven, self-motivated therapists who excel at delivering outstanding hands-on treatments and building lasting client relationships. If you're proactive, passionate about helping other, and ready to grow, this is the role for you. Responsibilities • Deliver expert-level sports massage and a range of soft tissue treatments, • Build and retain a strong client base through exceptional care and communication, • Actively promote your services and contribute to clinic growth, • Keep accurate records of client treatments and progress, ensuring confidentiality at all times., • Work closely with your General Manager on retention, package sales, and performance growth, • Stay updated on industry trends and advancements in massage techniques to enhance service offerings. Requirements • Minimum Level 3 Sports massage qualification and Full insurance, • Hands-on experience and proven results, • additional skills in one or more of the following will be beneficial: Dry cupping, Myofascial release, Lymphatic drainage, Pregnancy massage, or Dry needling, • Ability to work 3-5 shifts/week either AM or PM, including weekends., • Strong client communication, retention, and relationship-building skills, • A proactive business minded attitude with desire to grow your client base, • Ability to work independently and as part of a collaborative team. Compensation & Benefits • Commission-based pay! £12 - £35 per client (30-90 mins) depending on duration of treatment, • Consistent weekly hours! We guarantee a weekly schedule of 20-40 hours per week, with option for overtime, • Shifts! We offer a set weekly shift pattern of 3-5 shifts per week, approx. 6 hour shifts covering Monday-Sundays, • Supportive management! Our dedicated management will support and encourage you every step of the way. They will encourage you to complete relevant CPD courses to maintain a busy list of clients., • Great locations! We have 2 fantastic locations all within Clapham, London. Both sites offer something different with Gym classes, to Coffee hubs, to excellent supportive teams of professionals. Please note: This is a Self-employed role and you will need your own certificates & insurances for us to consider your application. Ready to Join the team?? This isn't just another Massage job - It's a chance to build your own client base, work with high-energy team, and make a real impact in a thriving clinic. If This sounds like you then feel free to hit that Apply button now!!

    Immediate start!
    Easy apply
  • Dental Assistant
    Dental Assistant
    1 month ago
    £13.8–£14 hourly
    Full-time
    London

    We are a busy multi-surgery practice providing a mix of NHS and private dental treatments for adults and children, with a strong focus on preventative care. Our private treatments include implants, Invisalign, crowns, veneers, white fillings, and tooth whitening. We also offer private and standard hygiene services. Key Responsibilities • Prepare treatment rooms and assist during procedures, • Educate patients on oral hygiene and post-operative care, • Maintain accurate patient records and manage appointments, • Handle basic laboratory tasks and manage inventory Candidate Requirements • Enthusiasm and genuine interest in dental healthcare, • Good English communication skills, • Ability to follow instructions and work as part of a team, • Empathy and ability to provide compassionate patient care, • Basic IT skills, • Commitment to hygiene and infection control protocols, • Respect for patient confidentiality and privacy, • Willingness to undergo training and continuing education in dental nursing, • Careful handling of dental instruments and equipment, • Punctuality and professional appearance, • Eligibility to work in the UK Benefits • Full training and development opportunities, • Health and safety support, • Pension scheme, • Wellness programme, • Discounted gym and spa membership, • Professional development and performance reviews Start your rewarding dental career with us today. Full training provided – no previous experience required.

    Immediate start!
    No experience
    Easy apply
  • Dental Practice Manager
    Dental Practice Manager
    1 month ago
    £35000–£55000 yearly
    Full-time
    London

    Kensington Olympia Dental Clinic is a modern private dental clinic delivering high-quality care with a premium, patient-first experience. We are hiring a commercially minded Practice Manager to lead day-to-day operations, drive team performance, and consistently convert enquiries into bookings and treatment acceptance. This role is ideal for someone with strong dental practice management experience who is highly organised, and confident leading a sales-focused front-of-house and patient journey. The Role You will be accountable for clinic performance across: • Reception and patient journey, • Diary utilisation and capacity planning, • Conversion rates (enquiries → consultations → treatment), • Team standards, training, and accountability, • Operational compliance and smooth daily execution You will work closely with clinicians and leadership to ensure an excellent patient experience while maintaining strong commercial performance. Key Responsibilities Operations & Leadership • Lead the reception/admin team and keep the clinic running to a premium standard, • Own the daily schedule: appointment flow, clinician utilisation, and minimal downtime, • Implement and maintain SOPs, checklists, and high-performance routines, • Manage stock, labs, suppliers, and service contracts Sales & Growth (Core Priority) • Drive booking conversion from calls, WhatsApp, website leads, and walk-ins, • Ensure follow-up systems are executed daily (no lead left behind), • Track and improve treatment acceptance through confident patient coordination, • Coach the team on scripts, objection handling, and premium patient communication, • Monitor key performance metrics and report weekly performance with action plans People & Culture • Recruit, train, and performance-manage reception and admin team members, • Run daily huddles and weekly reviews, • Promote a calm, professional, accountable clinic environment Compliance & Quality • Ensure smooth compliance with clinic standards (policies, records, protocols), • Work with leadership to maintain quality, audits, and governance routines Requirements (Must Have) • Minimum 2+ years as a Dental Practice Manager or senior dental management role, • Strong understanding of private dentistry operations and patient journey, • Proven ability to increase conversion, fill diaries, and drive sales outcomes, • Highly organised with excellent attention to detail and follow-through, • Confident communicator (phone, WhatsApp, email, in-person), • Comfortable leading a team and holding standards firmly, • Experience in a premium/private clinic environment (London preferred), • Knowledge of dental software(DENTALLY)/CRM systems, • Experience implementing scripts, scorecards, and performance dashboards How to Apply Apply with: • Your CV and a short cover note answering:, • Your dental management experience (clinic type, team size), • One example of how you improved conversions/diary utilisation, • Your notice period and availability Language: Portuguese and Spanish (preferred)

    Immediate start!
    Easy apply
  • Trainee Dental Nurse/Aesthetics
    Trainee Dental Nurse/Aesthetics
    2 months ago
    £15–£15.5 hourly
    Full-time
    London

    Start Date: Immediate start available (Full training provided) We are a progressive, forward-thinking dental practice redefining what it means to provide exceptional patient care. Our team is committed to delivering personalized, high-quality dental and facial aesthetic treatments in a welcoming, supportive environment. We proudly serve both NHS and private patients, placing emphasis on preventative care, comfort, and confidence. From general dentistry to advanced cosmetic treatments, we empower patients to look and feel their best. Our modern facility offers a full spectrum of services including teeth straightening, whitening, dental implants, and facial rejuvenation. We are currently seeking a Trainee Dental Nurse with a keen interest in cosmetic dentistry and facial aesthetics. This is a fantastic opportunity for someone from a beauty or skincare background (though not essential) who is eager to expand their skills in the dental field and support patients on their journey to achieving their ideal smile. Key Responsibilities • Assist clinicians during general, cosmetic, and facial aesthetic treatments, • Prepare, clean, and sterilize dental instruments and equipment, • Provide suction and chairside support throughout treatments, • Carry out dental x-rays (training will be provided), • Maintain patient comfort and deliver exceptional care, • Support with facial aesthetic procedures, including Botox and dermal fillers, • Manage patient records and maintain high standards of infection control What We’re Looking For • Enrolled or planning to enrol on an NEBDN-approved dental nurse course, • A genuine interest in cosmetic dental and facial aesthetic treatments, • Background or experience in the beauty industry is advantageous but not essential, • Excellent communication and interpersonal skills, • A friendly, professional, and compassionate approach, • Willingness to learn and grow in a dynamic clinical environment What We Offer • Competitive hourly rate, • Full training and support, • Paid holiday entitlement, • Workplace pension scheme, • Career progression opportunities, • Access to gym/healthcare club pass, • Staff discount on dental and aesthetic treatments If you are passionate about helping patients feel confident in their smiles and are excited by the idea of working in a cosmetic-focused practice, we would love to hear from you. Please submit your CV and a short cover letter outlining your interest in the role.

    No experience
    Easy apply