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Patient service manager jobs in United Kingdom

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  • Dental Nurse Assistant
    Dental Nurse Assistant
    1 day ago
    £14–£15 hourly
    Full-time
    London

    Trainee Dental Nurse – No Experience Needed Job Type: Full-Time, Permanent Location: Multiple practices with excellent transport links Looking to start your career in dental nursing? Join a team that will support, train and inspire you every step of the way. We are a welcoming, modern dental group committed to delivering outstanding care to every patient. Our practices are designed to help people feel at ease from the moment they walk in, and we believe in building real connections with our patients to improve their experience, confidence, and oral health. Now we’re looking for enthusiastic individuals who want to start or continue their journey as a Trainee Dental Nurse. Whether you’ve already started your dental nursing course or are completely new to the profession, we’d love to hear from you. What We’re Looking For: • Proof of enrolment (or enrolment letter) for a GDC-approved dental nurse course, • Eligibility to work in the UK (including National Insurance number), • Willingness to begin or continue Hepatitis B vaccinations, • Enhanced DBS check (or willingness to obtain one), • Basic understanding of infection control and decontamination, • Organised and reliable – able to assist with patient records, notes, and admin, • A team player who is calm under pressure and eager to learn, • Comfortable helping with reception and front-desk tasks when needed, • No previous dental experience is required – full training will be provided. What You’ll Be Doing: • Supporting dentists during patient treatments, • Ensuring treatment rooms are clean, safe and well-stocked, • Helping patients feel comfortable before, during and after appointments, • Managing instruments, materials and stock, • Learning valuable clinical and patient-care skills as you train What You’ll Get: • Full support and training in a friendly, professional environment, • Access to ongoing development opportunities once qualified, • Health and wellbeing benefits, including Employee Assistance Programme and virtual GP, • Up to 30 days of annual leave with service (plus bank holidays), • Discounts on gyms, restaurants, retail and more

    Immediate start!
    No experience
    Easy apply
  • Dental Receptionist
    Dental Receptionist
    5 days ago
    £13 hourly
    Full-time
    Sutton

    Dental Receptionist – Experienced We are looking for an experienced Dental Receptionist to join our friendly and professional team. Hours: Monday to Friday, 8:15am – 5:15pm Lunch break: 1:00pm – 2:00pm The ideal candidate will be confident, organised, proactive, and passionate about providing excellent patient care. We are looking for someone who has strong attention to detail, works well within a team, and is always willing to go the extra mile to support both patients and colleagues. Key responsibilities include: • Welcoming patients in a warm and professional manner, • Managing appointments and diaries efficiently, • Handling telephone and email enquiries, • Taking payments and managing patient records accurately, • Supporting the smooth day-to-day running of the practice, • Liaising with clinicians and the wider team, • Providing outstanding customer service at all times The successful candidate should: • Have previous dental reception experience, • Have excellent communication and organisational skills, • Be confident using dental software and computer systems, • Be reliable, punctual, and well presented, • Be able to work well under pressure in a busy environment, • Have a positive attitude and willingness to learn, • Work well independently and as part of a team We are looking for somebody who is caring, professional, and dedicated to creating a positive experience for every patient visiting the practice. If you feel you would be a great addition to our team, we would love to hear from you.

    Immediate start!
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  • Trainee Dental Nurse/Aesthetics
    Trainee Dental Nurse/Aesthetics
    1 day ago
    £15–£15.5 hourly
    Full-time
    London

    Join a progressive, patient-centric dental practice dedicated to redefining exceptional care. We are committed to delivering personalized, high-quality dental and facial aesthetic treatments in a welcoming and supportive environment. Serving both NHS and private patients, our focus is on preventative care, comfort, and confidence, empowering individuals to look and feel their best. Our modern facility provides a full spectrum of services, including teeth straightening, whitening, dental implants, and facial rejuvenation. We are seeking an enthusiastic Trainee Dental Nurse with a keen interest in cosmetic dentistry and facial aesthetics. This is an excellent opportunity for individuals from various backgrounds (beauty or skincare experience is advantageous but not essential) who are eager to expand their skills in the dental field and support patients on their journey to achieving their ideal smile. Key Responsibilities: • Assist clinicians during a variety of treatments, including general dentistry, cosmetic procedures, and facial aesthetic applications., • Prepare, clean, and meticulously sterilize dental instruments and equipment., • Provide essential suction and chairside support throughout patient treatments., • Conduct dental x-rays, with full training provided to ensure proficiency., • Prioritize patient comfort and deliver exceptional care at all times., • Support facial aesthetic procedures, specifically including Botox and dermal fillers., • Accurately manage patient records and uphold the highest standards of infection control. What We're Looking For: • Currently enrolled in or planning to enrol on an NEBDN-approved dental nurse course., • A genuine and demonstrable interest in cosmetic dental and facial aesthetic treatments., • Previous background or experience in the beauty industry is a plus, though not a requirement., • Outstanding communication and interpersonal skills, fostering positive patient and team interactions., • A friendly, professional, and compassionate approach to patient care., • A proactive willingness to learn and develop within a dynamic clinical environment. What We Offer: • A competitive hourly rate, reflecting your commitment and growth., • Comprehensive training and dedicated support to facilitate your professional development., • Generous paid holiday entitlement for a healthy work-life balance., • Enrollment in a workplace pension scheme., • Clear career progression opportunities within our practice., • Access to a gym/healthcare club pass., • Exclusive staff discounts on a range of dental and aesthetic treatments. If you are passionate about empowering patients to feel confident in their smiles and are excited by the prospect of working in a cosmetic-focused practice, we encourage you to apply.

    Immediate start!
    No experience
    Easy apply
  • Beauty Therapist
    Beauty Therapist
    12 days ago
    £14 hourly
    Part-time
    London

    Join Our Doctor-Led Skin Clinic - Baker Street We are looking for experienced and professional individuals to join our new luxury doctor-led skin clinic in Baker Street, London. We are seeking team members with strong experience working in high-end aesthetic clinics in London, who are passionate about skin, aesthetics, client care, and delivering exceptional results. Senior Laser Therapist & Facial Specialist (x2) We are looking for highly experienced Laser Therapists with strong experience in advanced facials and skin treatments. Requirements • Minimum 3 years’ experience in a high-end aesthetic or medical clinic in London, • Core of Knowledge certification essential, • Strong experience with laser and IPL treatments, • Experienced in advanced facials and skin treatments, • Excellent consultation and communication skills, • Very strong client care and attention to detail, • Confident recommending treatments and skincare, • Professional, polished, and reliable, • Experience with luxury skincare brands, • Must be available to start within 2 months maximum We are looking for someone who is naturally warm, confident with clients, detail-oriented, and passionate about delivering a high standard of treatment and service. Senior Aesthetic Injector (Doctor or Nurse Prescriber) We are looking for an experienced Injector to join our Baker Street clinic. Requirements • Registered Doctor or Nurse Prescriber, • At least 4 years of aesthetic injectables experience, • Previous experience in high-end London clinics essential, • Confident in advanced injectable treatments, • Excellent consultation and patient management skills, • Strong client care and communication, • Professional, polished, and detail-oriented, • Strong sales ability and confidence building long-term patient relationships, • Must be available to start within 2 months maximum We are looking for someone experienced, professional, and excellent with clients, with a strong eye for natural results and luxury patient care. What We Offer • Prime Baker Street location, • Luxury doctor-led clinic environment, • Attractive base salary plus generous commission structure depending on experience and performance, • Supportive and professional team, • Long-term growth opportunities Only applicants with relevant high-end London clinic experience will be considered.

    Easy apply
  • Trainee dental nurse
    Trainee dental nurse
    1 day ago
    £14–£15 hourly
    Full-time
    London

    Embark on a fulfilling career in dental healthcare with a practice renowned for its commitment to excellence and patient-centred care. This outstanding opportunity invites passionate individuals to start or advance their journey as a Trainee Dental Nurse. Whether you're new to the field or already progressing through a dental nursing course, you'll thrive within our dynamic team, dedicated to transforming smiles and enhancing lives. Our modern dental practice is devoted to delivering exceptional dental care using cutting-edge equipment and advanced techniques. We uphold the highest standards of treatment and patient support, ensuring every individual feels confident and cared for throughout their dental experience. We are seeking an enthusiastic and calm individual eager to contribute to both clinical and administrative aspects of our practice. The ideal candidate will possess: • The right to work in the UK, alongside a valid National Insurance number., • Current enrolment in, or plans to enrol in, a GDC-approved Dental Nurse course., • Up-to-date Hepatitis B immunisations (or in the process of obtaining them)., • A willingness to undergo an Enhanced DBS check, if not already secured., • A friendly and compassionate demeanour, essential for patient interaction., • An interest in aesthetics and cosmetic dentistry is considered a valuable asset. As a Trainee Dental Nurse, you will play an integral role within our team, assisting across various aspects of patient care and practice operations: • Proficiently assist dentists during a wide spectrum of dental procedures., • Strictly adhere to infection control protocols, ensuring a safe and hygienic environment., • Efficiently manage clinical equipment and maintain optimal stock levels., • Accurately update and maintain comprehensive patient records., • Provide essential support for reception and administrative duties as required., • Actively engage with patients to foster a positive and comfortable experience. We are dedicated to fostering our team members' professional growth and overall well-being, offering a comprehensive benefits package including: • Continuous Professional Development (CPD) opportunities and ongoing training., • Recognition and rewards for outstanding performance., • Extensive health and wellbeing support., • Generous annual leave, providing up to 30 days in addition to bank holidays., • Exclusive discounts on food, fitness memberships, and retail services., • Life assurance cover., • A supportive, inclusive, and highly collaborative work environment. If you are eager to contribute to transforming dental experiences and empowering patients with confidence, we warmly invite you to apply and begin a truly rewarding career in dental healthcare with us.

    Immediate start!
    No experience
    Easy apply
  • Clinical Associate
    Clinical Associate
    22 days ago
    Part-time
    London

    About us Hesta is creating a new benchmark in women’s health, delivering exceptional care at every life stage. As we advance towards this goal, we are committed to closing the women’s health gap, beginning with pregnancy and postpartum as our initial focus. 75 million years of women’s lives are lost every year due to poor health or early death. This gap limits potential, drives inequality, and reflects a healthcare system that wasn’t built for women. We are changing that. Hesta is building a new model of women’s healthcare, and our first mission is to reimagine care for mothers through compassionate care, clinical excellence, and technology. The Opportunity We’re looking for a GMC-registered doctor (post-F1 or equivalent) to join us as a Clinical Associate, with a primary focus on clinical reporting, data insight generation, and product development. Join us at the forefront of a new era in healthcare, where clinical excellence meets product development, agentic technology, and real-world delivery. As a Clinical Associate, you’ll operate at the intersection of medicine, technology, and systems design. You’ll use your clinical reasoning to shape how intelligent, agent-driven tools support care, working closely with product and engineering teams to build solutions that are not only innovative, but safe, effective, and deeply aligned with regulatory standards. This is more than a clinical role. You’ll help define how postnatal care is delivered at scale, translating frontline insight into product decisions, ensuring operational feasibility, and embedding quality and governance into everything we build. If you’re excited by the idea of influencing care beyond the bedside, designing systems, improving outcomes, and setting a new standard for postnatal care, we’d love to hear from you. This is an early role at Hesta Health, with significant opportunity to influence how our clinical model, reporting outputs, and technology evolve as we scale. It’s a role well-suited to doctors who have completed foundation training and are looking to apply their clinical skills in a systems, product, or operational role. What You’ll Do 1. Clinical reporting & insight generation • Analyse holistic patient data, including biomarkers, questionnaires, and clinical context, to build a comprehensive picture of postnatal wellbeing, • Synthesise complex clinical information into clear, structured, and patient-friendly reports that support understanding and action, • Identify results that require follow-up, escalation, or clinical review, in line with governance protocols, • Support patients with queries related to their reports within the limits of your competence, • Continuously improve report quality, clarity, and clinical robustness through feedback and iteration 1. Product & clinical data development • Work closely with product and engineering teams to design and refine how clinical data is captured, structured, and presented, • Translate frontline clinical insight into scalable product features and workflows, • Contribute to the development and evaluation of AI-enabled tools, ensuring outputs align with clinical guidelines and best practice, • Support testing, validation, and iteration of clinical reporting systems and decision-support tools, • Help define how “great” looks for clinical outputs (e.g. report quality, safety thresholds, usability) 1. Clinical operations & service design • Support day-to-day clinical operations to ensure safe, effective, and well-coordinated care delivery, • Contribute to the design and refinement of end-to-end care pathways and operational processes, • Identify gaps, inefficiencies, or risks in care delivery and propose structured improvements, • Help ensure a seamless, joined-up experience across patient touchpoints 1. Care coordination • Support coordination across the multidisciplinary team, ensuring accurate and timely information flow, • Assist with follow-ups, referrals, and pathway management, • Help ensure patients experience coherent, well-organised care journeys 1. Clinical governance & quality • Work within Hesta Health’s clinical governance framework, policies, and escalation protocols, • Contribute to documentation, safety processes, and quality improvement initiatives, • Maintain appropriate clinical judgement and risk awareness despite a non-patient-facing role, • Provide feedback to clinical, product, and operations teams to continuously improve safety and quality What You’ll Bring You’re a proactive, structured, analytical thinker who enjoys turning messy, real-world user problems and information into clear, actionable insights. You’re curious about AI and new technologies, move quickly and pragmatically, and take a solutions-oriented approach to both delivering what a patient needs right now, as well as improving how healthcare works at a systems level. You can definitely tick all these boxes: • Full GMC registration and licence to practise, • Post-F1 experience (or equivalent), • Active professional indemnity insurance, • Enhanced DBS check, • Strong clinical reasoning and the ability to synthesise complex information accurately, • Excellent written communication, with exceptional attention to detail, • Comfort working with clinical data, digital tools, and structured workflows, • Understanding of clinical risk, escalation, and governance, • Ability to work cross-functionally with clinical, product, and operations teams, • Exposure to healthcare operations, service design, or quality improvement, • Interest in AI, data-driven healthcare, or clinical decision-support tools, • Nice to have: Experience working with EHRs or data-driven systems, or experience in women’s health, postnatal care, or digital health The Practicalities • Contract: Fixed term part time (flexible), min 3 days pw. Potential to extend/move to perm contract over time (not guaranteed)., • Location: London, hybrid working (office in SW1), • Start: ASAP, • You will need to have the right to work in the UK, sadly we cannot sponsor at this time. Company Benefits • A front-row seat in an early-stage, mission-driven company to help build the backbone of a healthcare service designed specifically for women, • A central role in building a regulated, category-defining health technology from the ground up and deliver real-world impact at scale, improving outcomes for women and families, • A foundation to build the core skills required to work in digital health and/or a a fast-moving startup, • A high-calibre, mission-driven team with deep expertise across healthcare and technology, • Flexible, hybrid, working; our team work is based on the job that needs to be done, not office facetime, • Office facilities: Spacious working space, with other innovators in Victoria, bike storage, changing facilities and a healthy supply of tea/coffee We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and those from lower socio-economic backgrounds. If there’s anything we can do to support your application, please let us know.

    Immediate start!
    Easy apply
  • Trainee Nurse
    Trainee Nurse
    1 day ago
    £14.4–£15 hourly
    Full-time
    London

    Position Title: Dental Nurse Trainee Employment Type: Full-time, Permanent Working Hours: Monday to Friday, 9 am to 5 pm. Every other Saturday: 9 am to 1 pm About Our Clinic: We focus on promoting preventive dental care for patients of all ages. Our clinic provides both NHS and private treatments. We are a bustling practice with three surgeries, conveniently located near the Metro system and a 10-minute walk from the city centre. Our private services include Cosmetic Dental Procedures such as Implants, Invisalign (clear braces), Crowns, Veneers, White Fillings, and Teeth Whitening. We also offer both standard and advanced hygiene treatments, including ProphyJet stain removal. Primary Duties: • Prepare dental treatment rooms and assist the dentist during procedures, • Educate patients on maintaining oral health and post-treatment care, • Keep accurate patient records and manage scheduling, • Perform basic lab tasks and manage dental supplies Candidate Profile: • Passionate about dental healthcare, • Proficient in English communication, • Ability to follow detailed instructions, • Strong interpersonal skills and teamwork ability, • Compassionate and capable of providing empathetic patient care, • Basic computer skills, • Commitment to maintaining high standards of hygiene and infection control, • Dedicated to patient confidentiality and privacy, • Willing to undertake relevant training and ongoing education in dental nursing, • Competent in handling dental instruments and equipment safely, • Punctual with a professional demeanor, • Eligible to work in the UK, with necessary permits or visas if applicable, • No prior experience required; comprehensive training will be provided What We Offer: • Competitive salary, • Training and development opportunities, • Provided uniforms and protective gear, • Health and safety measures, • Pension scheme, • Employee Assistance Program (EAP), • Basic healthcare coverage, • Professional development support, • Regular performance reviews

    No experience
    Easy apply
  • Trainee
    Trainee
    2 days ago
    £14–£15 hourly
    Full-time
    London

    Position Title: Dental Nurse Trainee Employment Type: Full-time, Permanent Working Hours: Monday to Friday, 9 am to 5 pm Every other Saturday: 9 am to 1 pm About Our Clinic: We focus on promoting preventive dental care for patients of all ages. Our clinic provides both NHS and private treatments. We are a bustling practice with three surgeries, conveniently located near the Metro system and a 10-minute walk from the City Centre. Our private services include Cosmetic Dental Procedures such as Implants, Invisalign (clear braces), Crowns, Veneers, White Fillings, and Teeth Whitening. We also offer both standard and advanced hygiene treatments, including ProphyJet stain removal. Primary Duties: • Prepare dental treatment rooms and assist the dentist during procedures, • Educate patients on maintaining oral health and post-treatment care, • Keep accurate patient records and manage scheduling, • Perform basic lab tasks and manage dental supplies Candidate Profile: • Passionate about dental healthcare, • Proficient in English communication, • Ability to follow detailed instructions, • Strong interpersonal skills and teamwork ability, • Compassionate and capable of providing empathetic patient care, • Basic computer skills, • Commitment to maintaining high standards of hygiene and infection control, • Dedicated to patient confidentiality and privacy, • Willing to undertake relevant training and ongoing education in dental nursing, • Competent in handling dental instruments and equipment safely, • Punctual with a professional demeanor, • Eligible to work in the UK, with necessary permits or visas if applicable, • No prior experience required; comprehensive training will be provided What We Offer: • Competitive salary, • Training and development opportunities, • Provided uniforms and protective gear, • Health and safety measures, • Pension scheme, • Employee Assistance Program (EAP), • Basic healthcare coverage, • Professional development support, • Regular performance reviews

    Immediate start!
    No experience
    Easy apply
  • senior support staff, supported accommodation
    senior support staff, supported accommodation
    2 months ago
    £24000–£27000 yearly
    Full-time
    Dagenham

    The Role We are seeking a compassionate and experienced Senior Support Worker to join our dynamic team. We are recruiting for LSL Gorseway which is an all female unit. You will play a pivotal role in delivering high-quality care, leading by example, and supporting both service users and staff. This is an exciting opportunity if you are seriously looking to take the next step in your career and make a real difference. Key Responsibilities • Provide person-centred support to service users, promoting independence and choice, • Report writing and documentation., • tracking young people's expenses & reporting., • Recruitment training/induction of newly employed staff., • Lead, motivate, and supervise a team of support workers, • Conduct supervision meetings with staff., • Ensure clients’ assessment and risk management., • Develop and implement care plans in partnership with service users and professionals, • Conduct engaging work sessions to achieve support goals., • Ensure compliance with safeguarding, health & safety, and all relevant legislation, • Oversee medication administration and accurate record-keeping, • Respond to emergencies and resolve issues as they arise About You • Minimum 2 years experience in a support worker or similar role (essential), • Experience of leading teams to achieve team goals., • NVQ Level 3 in Health & Social Care (or willingness to work towards), • Strong communication, and organisational skills, • A caring, empathetic, and patient approach, • An understanding of Equality and Diversity in service delivery., • An understanding of The Supported Accommodation (England) Regulations 2023., • Have excellent people and administrative management skills., • Must have excellent decision Making & Problem Solving skills, • Have person-centred support or care skills., • Thrive on change and enjoy dynamic diverse environments., • Ability to work flexibly, including evenings, weekends, and sleep-ins as required, • Must be ready to work out of office hours and during weekends., • Right to work in the UK, • ( we will not be providing sponsorship for this role) What We Offer • Competitive salary and benefits package, • Ongoing training and career development opportunities, • Supportive and inclusive working environment, • Pension scheme, • Free car parking space How to Apply If you are ready to make a positive impact and join a team that values your skills and dedication, we would love to hear from you! Lighthouse SL is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share this commitment. An enhanced DBS check will be required.

    Immediate start!
    Easy apply
  • Dental Assistant
    Dental Assistant
    7 days ago
    £13.8–£14 hourly
    Part-time
    London

    Join our busy multi-surgery practice that provides a comprehensive mix of NHS and private dental treatments for both adults and children. We focus strongly on preventative care, offering a range of private treatments including implants, Invisalign, crowns, veneers, white fillings, and tooth whitening, alongside private and standard hygiene services. Key Responsibilities • Prepare treatment rooms and assist dentists during various procedures, • Educate patients on essential oral hygiene practices and post-operative care instructions, • Maintain accurate patient records and efficiently manage appointment schedules, • Handle basic laboratory tasks and ensure proper inventory management of dental supplies Candidate Requirements • Demonstrate enthusiasm and a genuine interest in dental healthcare, • Possess good English communication skills, both written and verbal, • Exhibit the ability to follow instructions diligently and collaborate effectively as part of a team, • Show empathy and provide compassionate care to all patients, • Have basic IT skills for administrative tasks and record-keeping, • Be committed to adhering strictly to hygiene and infection control protocols, • Uphold respect for patient confidentiality and privacy at all times, • Be willing to undergo comprehensive training and continuous education in dental nursing, • Handle dental instruments and equipment with care and precision, • Maintain punctuality and a professional appearance, • Hold eligibility to work in the UK Benefits • Access to full training and ongoing professional development opportunities, • Comprehensive health and safety support, • Enrollment in a company pension scheme, • Participation in our wellness programme, • Discounted gym and spa membership, • Regular professional development and performance reviews Start your rewarding dental career with us today. Full training is provided, and no previous experience is required.

    Immediate start!
    No experience
    Easy apply
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