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Patient service manager jobs in United Kingdom

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  • Assistant General Manager
    Assistant General Manager
    2 days ago
    Full-time
    City of London, London

    Pay Rate: £37,000 per year + bonus of up to £7,000 annually Job Type: Permanent, full-time (40 hours per week for an amazing work-life balance) Location: London Schedule: Generally 2 evenings + 1 weekend day (Saturday or Sunday) per week * We are looking for exceptional Assistant General Managers to join atis and help us on our mission to create a food company that is different from any other healthy food concept in town. We are a rapidly growing company with plenty of opportunities for brilliant people to develop and progress. atis is embodied by our powerful, healthy food. We prepare our products fresh in house, everyday, but we aren't just product obsessed - we believe the experience has to be as vibrant as the food. So if you share a passion for delivering upbeat, positive and memorable experiences, we want to hear from you! We're looking for people who want to be part of the growing atis family and want to make a difference with us. We offer an amazing work culture of kindness and support, with great benefits and perks! * You'll thrive here if you have / are: • Friendly, nice people who take their work seriously!, • Minimum 1 year's experience as an AGM managing a team of 15+, ideally in a fast-paced, high-volume environment, • You bring positive energy - the kind that sets the tone for your whole team, makes the environment feel electric and drives people to do their best work, • You show up - for your team, your guests and the business, leading from the front and setting the standard every shift, • You obsess over quality - in the guest experience, in your team's output and in the standards you hold across the whole store, • You're driven by constant growth and improvement - you spot what's not working, move fast to fix it and never stop raising the bar, • You communicate clearly, openly, directly, and always with kindness. You take accountability and hold your team to the same standard - we have no time for blame culture, • Patient, understanding and passionate about developing the leaders around you, • A passion for good, healthy food * What do we offer you? Financial • Generous bonus scheme - up to £7,000 annually, • Increased holiday allowance at one and two years' service, • Free atis meal daily - healthy, filling and delicious, • 50% personal dining discount when you eat at any of our stores, outside of work hours, • 30% friends & family discount at atis, • Pension scheme, • Enhanced parental leave policy Physical • Gym discounts, • Cycle to Work scheme, • atis football league - all levels welcome! Culture & Belonging • Your birthday off - paid!, • Employee Assistance Program: 24/7 mental health support and access to free counselling sessions, • Industry leading internal progression rates with clear development plans - we want you to grow with us!, • Paid Charity days, • Regular staff parties & events * atis is an equal opportunities employer. We welcome applications from all backgrounds, experiences and communities.

    Easy apply
  • FRONT-OF-HOUSE / CASHIER & ORDER RUNNER
    FRONT-OF-HOUSE / CASHIER & ORDER RUNNER
    59 minutes ago
    £13–£14 hourly
    Part-time
    London

    Festival Food Truck Team We are looking for energetic, reliable and customer-focused team members to join our food truck team for a busy two-day festival. Hourly Rate: £13.00–£14.00 per hour Rate offered will depend on relevant hospitality/festival experience and responsibilities assigned. This is a fast-paced, customer-facing role. You will be one of the first people our customers meet, so we are looking for someone who is friendly, confident, organised and able to remain calm when it gets extremely busy. You will work closely with the kitchen and serving team to keep orders moving quickly and accurately throughout the day. ROLE & RESPONSIBILITIES Front-of-House / Cashier – Outside the Food Truck You will be responsible for welcoming customers and helping to create a smooth and positive ordering experience. Your duties will include: • Warmly greeting and welcoming customers., • Helping customers understand the menu and available meal combinations., • Answering basic questions about dishes, portions and prices., • Directing any allergy or dietary enquiries to the designated person responsible for allergen information rather than guessing or making assumptions., • Taking customer orders accurately., • Processing card/contactless payments using our Square point-of-sale system., • Checking each order before confirming payment., • Managing the customer queue and helping to prevent congestion around the food truck., • Communicating clearly with the Order Runner and kitchen team during busy periods., • Handing out pre-packaged drinks and snacks where required., • Maintaining a friendly and professional manner even during peak periods. Order Runner / Assembly The Order Runner acts as the important link between the kitchen, serving hatch and customer. Responsibilities include: • Managing the flow of completed orders from the serving hatch., • Monitoring printed order tickets as they come through., • Matching each ticket carefully with the correct food box., • Checking the meal combination and any extras before handing the order over., • Making sure additional items such as Dodo, Dundun, Puff Puff, drinks or additional proteins are included when ordered., • Calling order numbers/names clearly., • Passing completed orders to customers quickly and professionally., • Keeping completed and outstanding orders organised to avoid mix-ups., • Immediately communicating missing or incorrect items to the kitchen team., • Helping maintain a fast and efficient service during peak periods. Accuracy is extremely important. Never guess what belongs in an order - always check the ticket. CUSTOMER SERVICE We want customers to leave with a positive impression of both our food and our team. You will be expected to: • Be welcoming, polite and approachable., • Communicate clearly in a loud festival environment., • Remain patient when customers are deciding what to order., • Stay calm and professional if a customer raises a concern., • Never argue with customers., • Refer complaints or situations you cannot resolve to the designated supervisor., • Keep the queue moving without making customers feel rushed. CUSTOMER SERVICE We want customers to leave with a positive impression of both our food and our team. You will be expected to: • Be welcoming, polite and approachable., • Communicate clearly in a loud festival environment., • Remain patient when customers are deciding what to order., • Stay calm and professional if a customer raises a concern., • Never argue with customers., • Refer complaints or situations you cannot resolve to the designated supervisor., • Keep the queue moving without making customers feel rushed. CLEANLINESS & FRONT-OF-HOUSE ORGANISATION Everyone is responsible for maintaining a clean and professional trading area. Front-of-house responsibilities include: • Keeping the external serving and collection tables clean., • Regularly wiping down customer-facing surfaces., • Keeping napkins, cutlery and other service items fully stocked., • Keeping drinks and packaged items neatly organised., • Removing empty packaging and unnecessary clutter., • Keeping walkways and the area immediately surrounding the food truck clear., • Alerting the supervisor immediately to spills, hazards or anything that could create a safety issue., • Washing/sanitising hands as required and following all food-hygiene procedures provided during training.SHIFT & ARRIVAL REQUIREMENTS Arrival: 7:00 AM SHARP – BOTH DAYS Punctuality is essential. You must be at the designated food truck location by 7:00 AM on both Sunday and Monday. The early arrival requirement is particularly important because of street closures, security arrangements and crowd-control barriers around the event area. Do not plan to arrive at 7:00 AM - plan your journey so that you are already on site and ready by 7:00 AM. You should therefore allow significant additional travelling time. The working day may be approximately 12 - 13 hours, including preparation, trading and end-of-day close-down. WHAT WE ARE LOOKING FOR Reliability You must be able to commit to the agreed shift(s), arrive on time and remain available for the full working period. High Energy & Stamina This is not a quiet restaurant shift. You should be comfortable: • Standing for long periods., • Working approximately 12-hour festival shifts., • Working around large crowds., • Operating in a loud and extremely busy environment., • Maintaining speed and concentration during sustained periods of high demand. Excellent Communication You should be confident speaking with customers and communicating quickly and clearly with colleagues. Calm Under Pressure During peak service, multiple orders may be coming through simultaneously. We need people who can work quickly without becoming careless or flustered. Attention to Detail An incorrect protein, forgotten side or wrong order can cause delays and customer complaints. You must be willing to check the order ticket every time. Teamwork You will be working as part of one coordinated team. Helping colleagues and communicating problems quickly will be essential to keeping service running smoothly. EXPERIENCE Previous experience in any of the following would be helpful: • Festivals or large outdoor events, • Street-food businesses, • Food trucks, • Restaurants or takeaways, • Catering, • Cashier or point-of-sale work, • Customer service, • High-volume hospitality Previous experience is an advantage but is not essential. Full training will be provided on: • Our menu and meal combinations, • Portion and order identification, • Square POS/card-payment procedures, • Order-ticket procedures, • Customer collection procedures, • Food hygiene and front-of-house expectations, • Allergen enquiry procedures, • Opening and closing routines Familiarity with Nigerian cuisine is also a bonus. WHAT TO EXPECT This will be a very busy festival environment. At peak periods, there may be a continuous queue and orders may arrive rapidly. You will need to be prepared to work hard, communicate constantly with the team and maintain excellent customer service throughout the shift. There will also be quieter periods when the team will be expected to restock, clean, reorganise and prepare for the next rush, and any ad-hoc task, rather than waiting for customers. HOW TO APPLY Please complete and submit the application form with the following information: • Full name, • Phone number, • Previous hospitality, catering, customer-service or event experience, • Whether you can work BOTH days, • Confirmation that you can be on site by 7:00 AM APPLICATION DEADLINE All completed application forms must be submitted by 12am 19/08/2026 Applications received after the deadline may not be considered, as the final team will need to be confirmed and scheduled in advance. Please only submit the form if you are genuinely available for the dates and working hours stated. Shortlisted applicants will be contacted with further information regarding shift allocation, training, meeting point, uniform/dress requirements and event-day procedures.

    No experience
    Easy apply
  • Trainee Dental Nurse/Aesthetics
    Trainee Dental Nurse/Aesthetics
    7 hours ago
    £15–£15.5 hourly
    Full-time
    London

    Join a progressive, patient-centric dental practice dedicated to redefining exceptional care. We are committed to delivering personalized, high-quality dental and facial aesthetic treatments in a welcoming and supportive environment. Serving both NHS and private patients, our focus is on preventative care, comfort, and confidence, empowering individuals to look and feel their best. Our modern facility provides a full spectrum of services, including teeth straightening, whitening, dental implants, and facial rejuvenation. We are seeking an enthusiastic Trainee Dental Nurse with a keen interest in cosmetic dentistry and facial aesthetics. This is an excellent opportunity for individuals from various backgrounds (beauty or skincare experience is advantageous but not essential) who are eager to expand their skills in the dental field and support patients on their journey to achieving their ideal smile. Key Responsibilities: • Assist clinicians during a variety of treatments, including general dentistry, cosmetic procedures, and facial aesthetic applications., • Prepare, clean, and meticulously sterilize dental instruments and equipment., • Provide essential suction and chairside support throughout patient treatments., • Conduct dental x-rays, with full training provided to ensure proficiency., • Prioritize patient comfort and deliver exceptional care at all times., • Support facial aesthetic procedures, specifically including Botox and dermal fillers., • Accurately manage patient records and uphold the highest standards of infection control. What We're Looking For: • Currently enrolled in or planning to enrol on an NEBDN-approved dental nurse course., • A genuine and demonstrable interest in cosmetic dental and facial aesthetic treatments., • Previous background or experience in the beauty industry is a plus, though not a requirement., • Outstanding communication and interpersonal skills, fostering positive patient and team interactions., • A friendly, professional, and compassionate approach to patient care., • A proactive willingness to learn and develop within a dynamic clinical environment. What We Offer: • A competitive hourly rate, reflecting your commitment and growth., • Comprehensive training and dedicated support to facilitate your professional development., • Generous paid holiday entitlement for a healthy work-life balance., • Enrollment in a workplace pension scheme., • Clear career progression opportunities within our practice., • Access to a gym/healthcare club pass., • Exclusive staff discounts on a range of dental and aesthetic treatments. If you are passionate about empowering patients to feel confident in their smiles and are excited by the prospect of working in a cosmetic-focused practice, we encourage you to apply.

    Immediate start!
    No experience
    Easy apply
  • Trainee
    Trainee
    7 hours ago
    £14–£15 hourly
    Full-time
    London

    Position Title: Dental Nurse Trainee Employment Type: Full-time, Permanent Working Hours: Monday to Friday, 9 am to 5 pm Every other Saturday: 9 am to 1 pm About Our Clinic: We focus on promoting preventive dental care for patients of all ages. Our clinic provides both NHS and private treatments. We are a bustling practice with three surgeries, conveniently located near the Metro system and a 10-minute walk from the City Centre. Our private services include Cosmetic Dental Procedures such as Implants, Invisalign (clear braces), Crowns, Veneers, White Fillings, and Teeth Whitening. We also offer both standard and advanced hygiene treatments, including ProphyJet stain removal. Primary Duties: • Prepare dental treatment rooms and assist the dentist during procedures, • Educate patients on maintaining oral health and post-treatment care, • Keep accurate patient records and manage scheduling, • Perform basic lab tasks and manage dental supplies Candidate Profile: • Passionate about dental healthcare, • Proficient in English communication, • Ability to follow detailed instructions, • Strong interpersonal skills and teamwork ability, • Compassionate and capable of providing empathetic patient care, • Basic computer skills, • Commitment to maintaining high standards of hygiene and infection control, • Dedicated to patient confidentiality and privacy, • Willing to undertake relevant training and ongoing education in dental nursing, • Competent in handling dental instruments and equipment safely, • Punctual with a professional demeanor, • Eligible to work in the UK, with necessary permits or visas if applicable, • No prior experience required; comprehensive training will be provided What We Offer: • Competitive salary, • Training and development opportunities, • Provided uniforms and protective gear, • Health and safety measures, • Pension scheme, • Employee Assistance Program (EAP), • Basic healthcare coverage, • Professional development support, • Regular performance reviews

    Immediate start!
    No experience
    Easy apply
  • Enhanced DBS Chef Required - London
    Enhanced DBS Chef Required - London
    6 days ago
    £16–£18 hourly
    Full-time
    City of London, London

    £16.00 - £18.00 per hour | Weekly Pay | Flexible Shifts Are you an experienced Chef with a valid Enhanced DBS certificate looking for flexible temporary work across London? We are currently recruiting reliable and passionate Chefs to support a range of clients within the education and healthcare sectors, including: • Primary & Secondary Schools, • Colleges & Universities, • Care Homes & Retirement Villages, • Hospitals & Healthcare Facilities, • SEN Schools, • Nurseries, • Supported Living & Community Care Settings With regular shifts available across London, this is a fantastic opportunity to secure ongoing temporary work while maintaining flexibility around your schedule. The Role As a Temporary Chef, you will be responsible for: • Preparing fresh, nutritious meals for residents, patients, students, and staff, • Catering for a variety of dietary, allergen, and nutritional requirements, • Maintaining high food quality and presentation standards, • Ensuring compliance with Food Safety and HACCP procedures, • Supporting kitchen teams during busy service periods, • Maintaining clean, safe, and organised kitchen environments What We're Looking For • Previous experience working as a Chef in schools, care homes, hospitals, contract catering, or commercial kitchens, • A valid, in-date Enhanced DBS Certificate (essential), • Strong understanding of food hygiene and health & safety regulations, • Knowledge of allergen management and special dietary requirements, • Excellent reliability and professionalism, • Ability to work independently and adapt to different kitchen environments What's On Offer? • Competitive pay rates of £16.00 - £18.00 per hour, • Weekly pay, • Flexible shifts to suit your availability, • Monday to Friday opportunities available, • Ongoing temporary assignments, • Immediate starts, • Opportunities with reputable education and healthcare providers, • Friendly and supportive recruitment team If you're an experienced Chef with a current Enhanced DBS and are looking for rewarding work helping to deliver quality meals within schools, care homes, and healthcare settings, we'd love to hear from you. Apply today and start working with some of London's leading education and healthcare catering providers.

    Immediate start!
    No experience
    Easy apply
  • Dental Assistant
    Dental Assistant
    3 days ago
    £13.8–£14 hourly
    Part-time
    London

    Join our busy multi-surgery practice that provides a comprehensive mix of NHS and private dental treatments for both adults and children. We focus strongly on preventative care, offering a range of private treatments including implants, Invisalign, crowns, veneers, white fillings, and tooth whitening, alongside private and standard hygiene services. Key Responsibilities • Prepare treatment rooms and assist dentists during various procedures, • Educate patients on essential oral hygiene practices and post-operative care instructions, • Maintain accurate patient records and efficiently manage appointment schedules, • Handle basic laboratory tasks and ensure proper inventory management of dental supplies Candidate Requirements • Demonstrate enthusiasm and a genuine interest in dental healthcare, • Possess good English communication skills, both written and verbal, • Exhibit the ability to follow instructions diligently and collaborate effectively as part of a team, • Show empathy and provide compassionate care to all patients, • Have basic IT skills for administrative tasks and record-keeping, • Be committed to adhering strictly to hygiene and infection control protocols, • Uphold respect for patient confidentiality and privacy at all times, • Be willing to undergo comprehensive training and continuous education in dental nursing, • Handle dental instruments and equipment with care and precision, • Maintain punctuality and a professional appearance, • Hold eligibility to work in the UK Benefits • Access to full training and ongoing professional development opportunities, • Comprehensive health and safety support, • Enrollment in a company pension scheme, • Participation in our wellness programme, • Discounted gym and spa membership, • Regular professional development and performance reviews Start your rewarding dental career with us today. Full training is provided, and no previous experience is required.

    Immediate start!
    No experience
    Easy apply
  • MALE CARE WORKER (20 HRS)
    MALE CARE WORKER (20 HRS)
    8 days ago
    £13–£13.5 hourly
    Part-time
    Hayes

    Location: Hayes / UB8 area Pay: £13.50 per hour Immediate start We are looking for an experienced and reliable male support worker to support a 16-year-old boy with learning disabilities. He is non-verbal and requires patient, attentive support to remain safe at home and while accessing the community. The successful applicant must understand how to support children or young people with learning disabilities, communication difficulties and limited awareness of danger. Working hours The role is for approximately 20 hours per week, usually worked in five-hour blocks. Example schedule: • Monday: 12:00pm–5:00pm, • Tuesday: 12:00pm–5:00pm, • Wednesday: 12:00pm–3:00pm, • Thursday: 12:00pm–5:00pm Some flexibility may be required depending on the young person’s needs. Main responsibilities • Supporting the young person to remain safe at home, • Supporting him to access activities in the community, • Providing reassurance, structure and close supervision, • Supporting positive engagement and meaningful activities, • Following his care plan and agreed safety procedures, • Working alongside another care worker during community outings, • Communicating appropriately with his family and care team Requirements • Previous experience supporting children or young people with learning disabilities, • Experience supporting non-verbal individuals, • Good understanding of safeguarding and managing risks, • Patient, calm, reliable and able to follow instructions, • Enhanced DBS registered with the online Update Service, • Right to work in the UK, • Able to start immediately Due to the specific care and support needs of the young person, applications are invited from male care workers only. To apply, please send your CV and a brief summary of your relevant experience.

    Immediate start!
    No experience
    Easy apply
  • Dental Nurse Assistant
    Dental Nurse Assistant
    6 days ago
    £14–£15 hourly
    Full-time
    London

    Looking to start your career in dental nursing? Join a team that will support, train, and inspire you every step of the way. We are a welcoming, modern dental group committed to delivering outstanding care to every patient. Our practices are designed to help people feel at ease from the moment they walk in, and we believe in building real connections with our patients to improve their experience, confidence, and oral health. We’re looking for enthusiastic individuals who want to start or continue their journey as a Trainee Dental Nurse. Whether you’ve already started your dental nursing course or are completely new to the profession, we’d love to hear from you. What We’re Looking For: • Proof of enrolment (or enrolment letter) for a GDC-approved dental nurse course, • Eligibility to work in the UK (including National Insurance number), • Willingness to begin or continue Hepatitis B vaccinations, • Enhanced DBS check (or willingness to obtain one), • Basic understanding of infection control and decontamination, • Organised and reliable – able to assist with patient records, notes, and admin, • A team player who is calm under pressure and eager to learn, • Comfortable helping with reception and front-desk tasks when needed, • No previous dental experience is required – full training will be provided. What You’ll Be Doing: • Supporting dentists during patient treatments, • Ensuring treatment rooms are clean, safe, and well-stocked, • Helping patients feel comfortable before, during, and after appointments, • Managing instruments, materials, and stock, • Learning valuable clinical and patient-care skills as you train What You’ll Get: • Full support and training in a friendly, professional environment, • Access to ongoing development opportunities once qualified, • Health and wellbeing benefits, including Employee Assistance Programme and virtual GP, • Up to 30 days of annual leave with service (plus bank holidays), • Discounts on gyms, restaurants, retail, and more

    Immediate start!
    No experience
    Easy apply
  • Personal Care Assistant
    Personal Care Assistant
    8 days ago
    £3444 monthly
    Full-time
    Surbiton

    Live-in Personal Care Assistant for a Business and Management Graduate Are you a recent graduate and not sure what to do next? Or are you a carer or someone with a passion for making a positive impact in others’ lives? We are currently recruiting on behalf of our client, a recent Business and Management graduate from the University of Kent in Canterbury. They are seeking a like-minded individual to join their care team and assist with daily living tasks while they decide on their next steps. Location: Surbiton, London (home-based) Shift Pattern: Live-In - 7 days on / 7 days off - alternating day and waking night shifts (with split shifts and additional overtime hours as required) Start Date: ASAP Pay & Benefits • Pay: £246.00 per day (equivalent to £1,722.00 per week worked, plus any agreed overtime), • Holidays: 5.6 weeks (pro rata) Bespoke training on the client’s particular requirements will be provided. About Our Client Our client is a Business and Management graduate from Kent University. They live with Limb Girdle Muscular Dystrophy and use an electric powered wheelchair for mobility. Our client has specific needs and will happily provide instructions for daily tasks. They also maintain a restricted diet due to allergies. Some of their interests include football, Star Wars, and stand-up comedy. As written by our client… "Before university, I spent 5 years at a special residential school with a small peer group, so I was really looking forward to being as independent as possible and meeting new people. I am really proud to have lived independently since September 2023, but my first year was socially quite challenging due to fatigue and anxiety." "I’m a huge fan of the Star Wars franchise and also like Marvel and DC. I’m also a lover of sports - mainly football but also basketball, rugby, tennis, etc." "I am looking for someone who can be flexible. One of the things I value most from having my care team is the ability to be spontaneous. I may decide with relatively short notice to spend time at home in Surbiton, or elsewhere, and I would need you to travel with me." "You will be given plenty of training and I will always let you know if I want something done differently. It will take time for you to become familiar with everything, so don’t worry about making mistakes." About the Job This is a fantastic opportunity to truly make a positive difference in someone else’s life, assisting our client in achieving their goals and aspirations. This role offers significant meaning and job satisfaction. We are seeking positive, like-minded Personal Assistants to provide day-to-day living assistance and general support, helping our client participate fully in post-university life. The ideal candidate is not afraid to take initiative and support them in traveling and navigating various environments. Care experience is not required as full training specific to our client's needs will be provided. A full, clean UK Driving Licence (candidates must be over 21 for insurance purposes, with no points, accidents, or claims in the past 5 years) is required, as you will be driving the client's adapted vehicle. Key Responsibilities & Requirements: • Assist the client with all aspects of daily living, including personal care., • Provide assistance with therapy (e.g., stretches or hydrotherapy; full training will be given)., • Possess a Full Clean Driving Licence (essential)., • Be physically fit, calm, patient, friendly, and caring., • Demonstrate good organisational skills and the ability to work on your own initiative., • Be comfortable with cooking, cleaning, and shopping for the client., • Be personable with a proactive and can-do attitude., • Exhibit a mature and responsible attitude., • Have good communication skills., • Be fluent in English., • Maintain cleanliness and tidiness in appearance and habits, and ensure a high degree of cleanliness in your provided accommodation., • Be flexible and available to provide cover (e.g., for holiday or sick leave taken by other members of the care team). To Apply: If you would like to apply for this position, please describe your interests in your covering letter. AskJules acts as agents for young disabled adults who choose to employ Personal Assistants to provide their care and support. AskJules is committed to safeguarding and promoting the welfare of vulnerable adults. All applicants must be willing to undergo appropriate screening, including checks with past employers and an Enhanced Disclosure via the Disclosure and Barring Service.

    Immediate start!
    No experience
    Easy apply
  • Customer Care Call Centre Advisor
    Customer Care Call Centre Advisor
    13 days ago
    £20000–£28000 yearly
    Full-time
    London

    Customer Care Call Centre Advisor Join One of the UK's Leading Hair Transplant Companies: Are you a confident communicator with a passion for delivering exceptional customer service? Do you enjoy helping people and making a real difference in people's lives? We are looking for a motivated and enthusiastic Customer Care Call Centre Advisor to join our growing team at one of the UK's leading hair transplant providers. As the first point of contact for prospective and existing patients, you will play a key role in delivering an exceptional customer experience while supporting individuals throughout their hair restoration journey. About the Role As a Call Centre Advisor, your responsibilities will include: • Handling inbound and outbound calls with professionalism, empathy, and enthusiasm., • Responding to customer enquiries via phone, email, and online messaging., • Booking consultations for prospective patients and ensuring appointments are scheduled efficiently., • Following up on enquiries and maintaining strong relationships with potential clients., • Conducting aftercare telephone calls to patients following their procedures, ensuring they are recovering well and answering any non-clinical questions., • Booking post-operative review consultations and follow-up appointments with our clinical team., • Providing outstanding customer support throughout the patient's journey, from initial enquiry through to aftercare., • Accurately updating patient records using our CRM and internal systems., • Liaising closely with patient coordinators, surgeons, and clinical teams to ensure a seamless patient experience., • Managing appointment diaries and helping to maximise clinic utilisation., • Meeting individual and team performance targets while maintaining exceptional customer service standards., • Identifying opportunities to enhance the patient experience and contribute to continuous service improvement. What We're Looking For: • Previous experience in a call centre, customer service, sales, healthcare, or appointment-setting role is ideal and highly desirable., • Excellent verbal and written communication skills., • A friendly, confident, and professional telephone manner., • Outstanding listening and interpersonal skills with a caring and empathetic approach., • Strong organisational skills and attention to detail., • Good computer literacy, with experience using CRM systems being an advantage., • Ability to work in a fast-paced environment while managing multiple priorities., • A positive attitude and genuine passion for delivering exceptional customer care. What We Offer • Competitive salary with performance-based bonuses., • Full training and ongoing professional development., • Clear career progression opportunities., • Friendly, supportive, and collaborative working environment., • Employee discounts on treatments., • Company pension., • Paid annual leave., • Modern office facilities., • Regular team events and employee recognition programmes. Why Join Us? We are proud to be recognised as one of the UK's leading hair transplant providers, helping thousands of patients restore not only their hair but also their confidence. Our team is dedicated to delivering exceptional care at every stage of the patient journey, and we believe our people are the key to our success. If you're passionate about customer service, enjoy building relationships, and want to be part of a company that genuinely changes lives, we'd love to hear from you. Apply today and help us deliver an outstanding experience from the very first call through to every stage of our patients' recovery.

    Easy apply
  • Community Care Assistant
    Community Care Assistant
    14 days ago
    £13.15–£17.1 hourly
    Full-time
    London

    Company: Verity Healthcare Limited Location: Nationwide Branches - We will signpost you to your nearest branch Job type: Full-time and part-time positions available Salary: From £13.50 per hour, with enhanced weekend rates Start date: Immediate start, subject to satisfactory recruitment checks Sponsorship: Sponsorship is not available for this position About the role Verity Healthcare Limited is recruiting compassionate, reliable and motivated Community Care Workers to support people within their own homes. The role involves delivering safe, person-centred care that promotes independence, dignity, choice and wellbeing. You will travel between service users’ homes and provide support in accordance with individual care plans, risk assessments and agreed outcomes. Main duties and responsibilities • Support service users with personal care, including washing, bathing, dressing, oral care and continence needs., • Administer or support with medication in accordance with care plans, MAR records, policies and competency requirements., • Assist with meal preparation, nutrition and hydration., • Support safe mobility, transfers and the use of prescribed equipment., • Encourage independence and enable people to complete tasks for themselves wherever possible., • Support service users with shopping, appointments and community activities where required., • Observe and report changes in a person’s physical health, emotional wellbeing, behaviour or circumstances., • Maintain accurate, respectful and contemporaneous electronic care records., • Report safeguarding concerns, incidents, medication errors, missed visits and other risks immediately., • Follow infection prevention and control procedures, including appropriate PPE and hand hygiene., • Maintain people’s privacy, dignity, confidentiality and human rights., • Work collaboratively with families, representatives, healthcare professionals and colleagues., • Attend training, supervision, team meetings, spot checks and competency assessments., • Follow lone-working, health and safety, emergency and on-call procedures., • Complete all scheduled visits punctually and remain for the commissioned duration., • Notify the office immediately of delays, absences or any risk of a visit being missed. Essential requirements Applicants must: • Have at least six months’ previous care experience., • Be compassionate, patient, reliable and respectful., • Communicate effectively in spoken and written English., • Be able to produce clear and accurate care records., • Be willing to work alternate weekends., • Be able to work independently and as part of a wider care team., • Understand professional boundaries and confidentiality., • Be willing to complete mandatory training and competency assessments., • Be eligible to work in the United Kingdom., • Complete an enhanced DBS and appropriate safer-recruitment checks., • Be a driver with access to a reliable vehicle where travel between service users is required., • Hold valid business-use motor insurance before undertaking work-related journeys. Desirable requirements • Level 2 or Level 3 qualification in Health and Social Care., • Previous domiciliary or community-care experience., • Experience supporting people living with dementia, learning disabilities, physical disabilities or long-term health conditions., • Medication-administration experience., • Knowledge of safeguarding, the Mental Capacity Act and person-centred care. Working hours The role may include: • Morning, lunchtime, evening and bedtime visits., • Weekday and weekend work., • Alternate weekends., • Bank holidays., • Additional hours depending on service requirements and availability. Applicants must provide clear and accurate availability during recruitment. Training and development Verity Healthcare Limited provides: • Comprehensive induction and mandatory training., • Shadowing and supervised practice., • Medication and role-specific competency assessments., • Ongoing supervision, spot checks and professional development., • Funded Health and Social Care qualifications where available., • Opportunities for progression into senior, team leader and care coordination roles. Pre-employment requirements An immediate start can only take place once all role-applicable checks have been completed satisfactorily, including: • Proof of identity and address., • Right-to-work verification., • Full employment history and explanation of employment gaps., • Satisfactory references., • Enhanced DBS and barred-list checks where applicable., • Occupational-health declaration., • Driving licence and business-use motor insurance, where required., • Mandatory training and competency assessments., • Management authorisation to undertake independent work.

    Immediate start!
    No experience
    Easy apply
  • Community Support Worker
    Community Support Worker
    15 days ago
    £12.71–£12.9 hourly
    Full-time
    Ilford

    This isnt another care job... 1:1 Support — Complex Behaviour & Mobility Needs About the role Links Support Solutions is looking for a compassionate, confident and physically capable Support Worker to provide dedicated 1:1 support to a gentleman in his 30s with Down syndrome who lives at home with his family and attends our day service full-time. He is a genuinely warm, affectionate and engaging individual who loves being around people. He thrives on positive relationships, enjoys spending time with his friends and forms strong bonds with trusted support staff. Music is a huge part of his day, with Bruno Mars being a particular favourite. He has a fantastic sense of humour and a mischievous personality, often enjoying playful interactions with those around him. He can keep you on your toes and brings plenty of laughter to those who know him well. He has limited verbal communication but understands far more than he is able to express. He is able to use some Makaton signing, although he can sometimes be reluctant to do so, so the successful candidate will need patience, excellent communication skills and the ability to encourage interaction in a calm, positive and consistent way. Like many people with communication difficulties, he can sometimes become frustrated when he is unable to express his needs, wishes or feelings. On occasions, this frustration may present as behaviours of concern, including physical aggression. These behaviours are not reflective of his true personality but are his way of communicating that something is wrong or that he needs support. With patience, consistency, positive behaviour support and the right relationship, he responds extremely well and is able to build strong, trusting connections. Due to his weight, he requires some support when walking longer distances and benefits from encouragement to remain active and engaged in healthy routines. The role includes supporting him to access the community, participate in meaningful activities, enjoy social opportunities and maintain an active lifestyle in a safe and enjoyable way. We are looking for someone who is calm under pressure, resilient, reliable and physically capable. The successful candidate will be confident in setting clear and consistent boundaries while providing compassionate, person-centred support that promotes independence, dignity and wellbeing. This is an incredibly rewarding opportunity to make a genuine difference in someone’s life. We are looking for someone who wants to build a long-term, trusting relationship and become a positive, consistent presence, helping him to live a happy, fulfilling and meaningful life. This is a hands-on role for someone who is physically strong, calm under pressure, and secure enough in themselves to hold firm, fair boundaries without escalating conflict. Please note: this role does not meet the Home Office salary/skill threshold for Skilled Worker sponsorship, so we are unable to sponsor a Certificate of Sponsorship for this position. Candidates must already have a long-term right to work in the UK. Key responsibilities • Maintaining accurate daily records, including health records, • Carrying out weekly weigh-ins and tracking progress, • Supporting and maintaining his personal fitness programme, • Liaising with the Learning Disability Health Team as part of his wider care Essential requirements • Physically strong and confident, providing hands-on support, including with mobility, • Assertive, confident, and self-assured when working with vulnerable adults, • Proven, hands-on experience managing and positively changing challenging behaviour, • Skilled and sensitive in managing food-related behaviours firmly but kindly, • Patient and consistent — able to hold boundaries with a stubborn service user without conflict escalating, • Warm and friendly, with a patient, easy-going manner, he can genuinely bond with and trust Desirable • Experience supporting adults with Down syndrome or learning disabilities specifically, • Experience with weight management or mobility support strategies About Links Links Support Solutions has been delivering supported living, day services, respite care, and outreach support across East London and Essex for over 14 years, specialising in adults with learning disabilities, autism, and complex needs. Our team of around 55 staff is guided by a commitment to integrity, honesty, and genuine care. Pay: £12.90 per hour Hours: 35 hours per week Location: Barkingside, Ilford, IG6 Overtime is also available for evenings, weekends, and overnights, for anyone wanting to pick up extra hours! Benefits: • Casual dress, • Company events, • Company pension, • Free parking, • Referral programme Experience: • Daycare: 3 years (required) Work Location: In person

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  • Part-time Prescribing Nurse (English & Mandarin)
    Part-time Prescribing Nurse (English & Mandarin)
    19 days ago
    £35–£40 hourly
    Part-time
    London

    We are hiring a part-time Bilingual Prescribing Nurse for our client - a premium private health screening center located in the heart of London. Location: Central London Employment type: Part-time (Flexible) Salary: £35-40 per hour (negotiable depending on experience) Key responsibilities: • Conduct nurse-led consultations as part of comprehensive health screening programs, • Issue prescriptions within your area of competence, • Review investigation result and contribute to clear clinical summaries and care plans, • Provide health education , lifestyle advice and preventive care guidelines to clients, • Work collaboratively with GPs, nursing and diagnostic teams, • Ensure clinical practice complies with NMC standards, GMC guidelines were applicable and care quality commission requirements, • Assist in development of clinical protocols and patient pathways Essential Requirements: • Active NMC registration (Registered nurse), • V300 independent prescriber qualification, • Fluent in English and Mandarin chinese (spoken and written), • Demonstrable experience in clinical assessment and patient consultation, • Sound understanding pharmacology and safe prescribing practice Desirable • Experience in private practice , occupational health or executive health screening, • Background in health screening, chronic disease management or preventive medicine, • Ultrasound or point of care testing familiarity, • Interest in lifestyle medicine and holistic health management

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  • Office manager/business associate
    Office manager/business associate
    28 days ago
    £30000–£37000 yearly
    Full-time
    London

    Full job description ABOUT ACURABLE Acurable is a fast-growing, venture-backed MedTech startup based in London. We design accurate, user-friendly wearable medical devices that enable patients to be diagnosed and monitored at home. Our goal is to improve health outcomes, reduce pressure on healthcare systems, and transform lives. Our flagship product, AcuPebble SA100, became the first medical device in the world to receive CE marking for the automated diagnosis of obstructive sleep apnoea at home and has also received FDA clearance for home sleep apnoea testing. It is now being used across healthcare systems in the UK, Europe, and the United States, and has been recommended for use in the NHS by NICE (National Institute for Health and Care Excellence). AcuPebble is the result of over 15 years of research led by our founder, Professor Esther Rodriguez-Villegas, at Imperial College London. The technology has been recognised as a breakthrough in respiratory medicine and has won several prestigious awards, including an XPrize, IET Innovation Award, WA4STEAM Award, and Med-Tech Innovation Award. Our work has been featured in global media, including BBC News, Bloomberg TV, Fox News, and TechCrunch. We recently featured on The Sunday Times Tech 100 list, and AcuPebble SA100 was selected for the NHS Innovation Accelerator as one of the top innovations to scale across the NHS. We are continuing to expand the reach of our technology to support the diagnosis and management of other serious chronic conditions such as COPD, asthma, and epilepsy. Acurable has a small but ambitious team with a clear mission. We are looking for exceptional people who share our vision and are ready to help us shape the future of healthcare. ROLE OVERVIEW We are looking for an exceptional Office Manager to join our growing London team. The successful candidate will provide administrative support across different functions, and will play a crucial role in continuing to develop our company culture by making the Acurable office a welcoming place to work and visit. WHAT YOU WILL DO • Develop and implement new administrative processes and systems to improve the efficiency of recurrent tasks., • Maintain company policies, documentation, and compliance calendars., • Manage people processes: onboarding/offboarding, HR records, recruitment support., • Provide administrative support to all departments, including publishing job openings and setting up interviews, on-boarding new employees and organising team events, booking travel and arranging couriers, both domestic and international., • Support the operations department with storage of equipment, fulfilment of customer orders and triage of inbound customer enquiries and requests., • Maintain the condition of the office and project manage the search for and move to new office premises as the company grows., • Liaise with suppliers, landlords, and service providers to keep the office running smoothly., • Handle light finance/admin tasks (e.g. expenses, invoices, petty cash) to keep operations tidy., • Help with logistics and organisation for company events and team culture initiatives., • Be the “go-to person” for all the little (and not so little) things that keep the company running. WHAT YOU SHOULD BRING TO ACURABLE • Ability to work well under pressure and multi-task effectively., • Good sense of initiative and creative approach towards problem solving., • Strong attention to detail and ability to make sure all tasks are seen through to completion., • Relentlessly reliable, with strong organisational and communication skills., • A “no task too big, no task too small” mindset - equally happy preparing audit documentation or arranging a team dinner., • High emotional intelligence - you read the room, know when to listen, and help keep the team connected., • The kind of person who naturally becomes the “go-to” because people trust your judgment, discretion, and warmth., • Eager to learn quickly across compliance, HR, and operations., • Strong computer skills (Word, Excel, Powerpoint)., • Comfortable using different tools and systems (HR platforms, Confluence/Jira, spreadsheets, documentation tools)., • Experienced in a startup or small company environment, or keen to adapt quickly. WHY YOU SHOULD APPLY • We provide a fun and entrepreneurial work environment within an exciting high-growth business, where you will use your skills to make a real difference to the lives of millions of people., • You will be joining an experienced and extremely talented team, who will help you grow professionally by providing valuable mentoring and development opportunities., • We offer a competitive remuneration package, flexible hours, generous holiday allowance, regular social events and many other perks we continue adding as the company grows., • We put time and care into finding passionate, committed people, who look out for each other and are prepared to go the extra mile to help Acurable achieve our mission. If that sounds like something you’d like to be a part of, we can’t wait to hear from you. HOW WE WORK This is a hybrid role based in our London office, with flexibility around hours. For the right candidate, we would consider a 4 day working week. What matters most is being present and engaged - great work happens through real conversations, not just screen time. We’re a small, fast-moving team where everyone works with everyone. We believe every individual brings value beyond their title, and the best ideas come from listening, not volume. If you’re evidence-driven, humble, and up for pitching in across the team when needed, you’ll fit right in. This isn’t the right role for someone who wants a narrow remit. We’re looking for someone who enjoys variety, takes ownership, and helps us scale with care, accuracy, and responsibility to the mission and the people behind it. Please apply with your CV and cover letter setting out why you think you would be perfect for this role. Pay: £30,000.00-£35,000.00 per year Benefits: • Casual dress, • Company pension, • Discounted or free food, • Sick pay Work Location: In person

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  • Care Assistant / Carer
    Care Assistant / Carer
    28 days ago
    Full-time
    Uxbridge

    How to Apply: To apply, please send your CV together with the following information: • Your full name, • Your CV, • A brief introduction about yourself, • Your previous care experience, if any, • Any relevant qualifications, such as NVQ, Care Certificate, PMVA or Medication Training, • Your current right-to-work status in the UK, such as British Citizen, Skilled Worker Visa, Graduate Visa or Student Visa, • Your availability, including days, nights, weekends and whether you are seeking full-time or part-time work, • Your notice period or the date you are available to start Applicants who provide all the requested information will be considered for a telephone interview. Please message us with these details to apply. We look forward to hearing from you! We are looking for a caring, reliable and compassionate Care Assistant to join our residential care team. The successful candidate will support residents with their daily needs while promoting dignity, independence, choice and wellbeing. You will work as part of a supportive team to provide safe, person-centred care to adults who may have mental health needs, mild learning disabilities or require rehabilitation and daily living support. Main responsibilities • Supporting residents with personal care, including washing, dressing, toileting and continence care, • Assisting with mobility, transfers and the safe use of equipment, • Supporting residents with meals, drinks and nutrition, • Administering or supporting with medication where trained and authorised, • Following individual care plans, risk assessments and support plans, • Encouraging residents to maintain their independence and participate in activities, • Providing emotional support and companionship, • Monitoring residents’ wellbeing and reporting any concerns or changes, • Completing accurate daily records and care documentation, • Maintaining a clean, safe and comfortable environment, • Following safeguarding, infection-control, health-and-safety, confidentiality and professional-boundary procedures, • Working closely with colleagues, managers, families and healthcare professionals, • Supporting day, night, weekend and bank-holiday shifts according to the rota and needs of the service The ideal candidate will • Be kind, patient, respectful and dependable, • Have good communication and teamwork skills, • Be able to follow instructions, policies and care plans, • Be willing to work flexibly, including weekends, nights and bank holidays when required, • Understand the importance of dignity, privacy, equality and safeguarding, • Remain calm and professional in challenging situations, • Have the right to work in the UK, • Be willing to complete an enhanced DBS check and all required training A Care Certificate, NVQ/QCF Level 2 or Level 3 in Health and Social Care, medication training, PMVA training or previous experience supporting adults with mental health needs or learning disabilities would be an advantage. This is a rewarding opportunity for someone who wants to make a positive difference in the lives of the people we support.

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  • Orthopedic Surgeon
    Orthopedic Surgeon
    30 days ago
    £10000–£15000 monthly
    Full-time
    London

    *Employer is a licensed UK sponsor and willing to provide a Certificate of Sponsorship (CoS) for International applicants. "visa sponsorship available," "relocation assistance," "Skilled Worker visa"* Overview We are seeking highly skilled and dedicated Orthopaedic Surgeons globally to join our esteemed medical team. The successful candidate will be responsible for diagnosing, treating, and managing musculoskeletal conditions, ensuring the highest standards of patient care. This role offers an opportunity to work within a multidisciplinary environment, contributing to both clinical practice and research initiatives. The position is paid and suitable for professionals committed to advancing orthopaedic medicine through innovative approaches and compassionate patient service. Duties • Conduct comprehensive assessments of patients presenting with musculoskeletal issues, including fractures, joint injuries, and degenerative diseases., • Perform surgical procedures such as joint replacements, arthroscopies, and fracture fixations with precision and adherence to safety protocols., • Develop personalised treatment plans based on clinical evaluations, imaging results, and patient needs., • Oversee pre-operative preparations and post-operative care to optimise recovery outcomes., • Collaborate with multidisciplinary teams including physiotherapists, radiologists, and nursing staff to ensure holistic patient management., • Engage in clinical research projects aimed at advancing orthopaedic techniques and improving patient outcomes., • Maintain accurate documentation of all procedures, treatments, and patient interactions in accordance with medical regulations., • Provide expert consultation on complex cases requiring specialised orthopaedic intervention or second opinions. Qualifications • Medical degree recognised by relevant medical boards or councils., • Specialist training in Orthopaedic Surgery with valid registration and licensing., • Extensive experience in clinical research related to musculoskeletal health is desirable., • Proficiency in interpreting medical imaging such as X-rays, MRI scans, and CT scans., • Demonstrated competence in patient care across diverse settings including ICU experience, nursing homes, senior care facilities, hospice care, and home care environments., • Strong knowledge of anatomy, medication administration protocols, and surgical techniques pertinent to orthopaedics., • Excellent communication skills with the ability to explain complex medical information clearly to patients and colleagues., • Additional experience in public health initiatives or specialised areas such as ICU or geriatrics is advantageous. This role offers a rewarding career path for dedicated healthcare professionals committed to excellence in orthopaedic medicine while ensuring compassionate patient service across various healthcare settings. Visa Sponsorship & Relocation: We are a licensed UK Home Office sponsor. Visa sponsorship under the Skilled Worker route is available for this role, and we welcome applications from international candidates, including those based in India. Relocation assistance will be provided for the successful applicants. Benefits: • Casual dress, • Free fitness classes, • Free or subsidised travel, • Free parking, • On-site parking, • Private medical insurance, • UK visa sponsorship Work Location: In person All interested applicants should send updated CVs with subject line "Orthopedic Surgeon Application"

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