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Family Legal Secretary – Huddersfield An excellent opportunity has arisen for an experienced Personal Injury Lawyer to join a well-established and forward-thinking law firm based in Leeds. This role offers hybrid working, a supportive and collaborative culture and a strong focus on work-life balance and professional development. The Role: You will manage your own caseload of litigated and non-litigated personal injury claims, with a value of up to £100,000. This includes handling both RTA and non-RTA matters, ensuring each claim progresses efficiently from instruction through to resolution. The position requires sound legal judgement, effective communication and strong organisational skills to achieve the best possible outcome for clients. Key Responsibilities: \n • Manage a varied caseload of litigated and non-litigated personal injury claims up to £100,000, • Handle Fixed Fee and Portal RTA, including untraced and uninsured MIB claims, • Obtain appropriate medical and non-medical evidence in accordance with track and recoverability requirements, • Issue proceedings and manage claims via the Court Portal, • Attend conferences, hearings and case management conferences with Counsel where necessary, • Advise clients on litigation and cost risks, as well as potential issues such as fundamental dishonesty, • Liaise with insurers, defendant Solicitors and other external parties to ensure timely and cost-effective claim resolution, • Use the PI Calculator and case management systems efficiently to progress files, • Maintain accurate records and ensure compliance with professional conduct rules and internal policies, • Keep clients informed throughout the life of the claim, balancing technology with a personal, empathetic approach, • Solicitor or CILEx Lawyer with litigation rights, or working towards qualification, • Experience managing your own caseload of personal injury claims, both litigated and non-litigated, across all RTA Portals and the Intermediate Track, • Experience handling EL/PL or OL cases would be advantageous, • Strong understanding of the Civil Procedure Rules and relevant case law, • Excellent customer care and communication skills, • Ability to work to fee and settlement targets, • Good IT and case management system skills, • Organised, efficient and able to prioritise effectively in a busy environment, • Competitive salary dependent on experience, • 25 days' annual leave plus bank holidays, • Hybrid working model to support work-life balance, • Holiday buy and sell scheme, • Two volunteering days each year to support charitable causes, • Matched Giving for personal fundraising (up to £250), • Medicash health plan, including dental, optical and physiotherapy cover, • Access to wellbeing and fitness tools through the Medicash app, • Discounts and cashback on travel and shopping, • Life assurance (4x salary), • Pension scheme, • Active wellbeing programme and mental health support network, • Regular funded social events, • Dress for your day policy How to Apply: If you are an experienced Personal Injury Lawyer seeking a rewarding role with flexibility and long-term prospects, please submit your CV directly via the link or contact Rachael Atherton at G2 Legal Recruitment. #INDMALN

Professional Indemnity Associate / Senior Associate Leeds | Hybrid working | £55,000 – £90,000 DOE + excellent bonus & benefits A leading UK firm is hiring into its Leeds-based Professional Indemnity / Commercial Insurance team. This is a hybrid role handling complex defendant PI matters for insurer and insured clients, with plenty of scope for autonomy, client exposure and progression. The role You’ll take ownership of a varied caseload of professional indemnity disputes, including: • Claims involving a range of professional services (e.g. legal, construction, financial and broking), • Strategy and management of litigated matters through to settlement (and trial where required), • Advising on risk, exposure and dispute resolution options in a pragmatic, commercially-minded way, • Working closely with colleagues nationally on larger, multi-party or business-critical claims, • Supporting junior lawyers through supervision and day-to-day mentoring (depending on level) What you’ll need • Qualified Solicitor (or equivalent) with solid experience in professional indemnity and/or commercial disputes, • Proven ability to run high-value, technical claims with strong client-handling skills, • Confident drafting and negotiation; comfortable managing experts and counsel, • Strong organisation and communication, suited to a hybrid set-up What’s on offer • Competitive salary + benefits, • Hybrid working with a Leeds base, • High-calibre work, supportive team culture, and a platform to build your reputation in the market Apply now for immediate consideration or contact Alex Groom at CapeClarke for a confidential chat – 07751 663708 or

Job Title: Commercial Claims Handler Salary: £36,000 to £41,000 DOE + Excellent Benefits / Hybrid Working Location: North Leeds About the Role: We are seeking an experienced Commercial Claims Handler to join the dynamic team of a leading insurance broker. This role offers the opportunity to manage a portfolio of complex commercial insurance claims, providing expert guidance and ensuring outstanding service. Key Responsibilities: • Handle and manage a variety of commercial insurance claims from inception to settlement, including but not limited to Property, Motor, Liabilities and PI, • Provide expert advice and support to clients and colleagues regarding claim matters, • Investigate and assess claims to determine liability and potential settlement, • Liaise with Loss Adjusters, insurers, legal representatives, and other relevant parties to facilitate efficient claims resolution, • Work closely with the Claims Team Leader to support less experienced colleagues, contributing to the team’s development, • Maintain accurate records and ensure compliance with internal policies and regulatory requirements Requirements: • Proven experience in commercial claims handling within an insurance brokerage, • Strong understanding of commercial insurance products and claims processes, • Excellent communication, negotiation, and problem-solving skills, • Ability to manage multiple complex claims efficiently, • Professional qualifications (e.g., Cert CII) preferred but not essential Why this role: • Work for a respected and growing insurance broker with a supportive team environment, • Part of a regional hub, supporting 7 northern based offices, which will give exposure to a broad range of clients and losses, • Opportunity to take ownership of challenging and rewarding claims work, • Competitive salary and benefits package, • Professional development and career progression opportunities, with a genuine route to Claims Executive or Claims Team Leader Apply Now: If you are a motivated and experienced commercial claims professional looking for your next challenge in Leeds, then please do get in touch to find out more.

Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or EdinburghContract: 12 monthsRate: £600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize IT@LBG workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: • Shape Clear and Actionable Requirements: • Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. • Drive Design & Decision Clarity: • Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. • Operate as Part of SAFe Feature Teams: • Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. • Ensure Operational Readiness & Service Quality: • Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. • Champion Continuous Improvement: • Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: • Proven experience as a Business Analyst in a digital, service, or technology environment., • Experience with ServiceNow and developer experience., • Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing., • Ability to work within Agile/SAFe delivery structures while juggling multiple work streams., • Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines., • Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., IT@LBG, Devices, Knowledge Management, M365 integrated journeys)., • Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Test Manager - Service Transformation Lab (Modern Workplace Platform) Locations: Leeds or Edinburgh (40% in-office) Contract: 12 months Inside ir35 Why this role matters The Modern Workplace Platform powers how 60,000+ colleagues interact with technology every day. The Service Transformation Lab (STL) delivers modern, insight-driven services that are reliable, resilient, and colleague centric. As our Test Manager, you will lead high quality testing across multiple agile feature teams to ensure everything we release is robust, intuitive, and ready for real world use. This role is ideal for someone who enjoys collaboration, clarity, and continuous improvement, and who wants to make a meaningful difference to colleague experience at scale. What you'll do • Own the test strategy for several SAFe aligned feature teams, ensuring clear and efficient test processes across sprint and PI cycles., • Coordinate system, integration, functional, regression and user testing, ensuring test scope aligns to story intent and business outcomes., • Ensure acceptance criteria and test plans are of high standard - supporting Product Owners and Engineers to define clear, testable stories. Champion Tooling & Ways of Working • Use Jira and Jira Align to manage test planning, traceability, and reporting across teams and Program Increments., • Support teams in optimising how they use ServiceNow-particularly where feature enhancements or platform changes require structured testing or UAT., • Drive adoption of consistent testing standards across squads within the SAFe delivery model. Lead & Develop People • Line-manage and coach Testers embedded within feature teams, ensuring they have the support, clarity and confidence to thrive., • Foster a psychologically safe, inclusive team environment that values collaboration, learning and knowledge sharing. Make Quality Visible Define and maintain meaningful testing metrics, such as: • test coverage, • pass/fail trends, • defect trends and defect escape rate, • readiness-for-release indicators, • Produce clear and accessible quality reporting to Product Owners, Feature Leads, and Program teams. Continuous Improvement • Drive improvements to testing processes, environments, data availability, and release readiness., • Identify blockers early and work with Engineers, Product Owners and System Test partners to resolve them quickly., • Improve efficiency by eliminating redundant testing, streamlining handoffs, and increasing the speed and accuracy of feedback cycles. What you'll bring • Experience leading test activity across complex, multi team agile environments (SAFe experience highly valued)., • Strong understanding of test planning, system testing, integration testing, regression testing and structured UAT., • Ability to challenge and support teams to produce clear acceptance criteria and test conditions., • Excellent people leadership - able to coach, mentor, and build a supportive team culture., • Strong communication skills, with the ability to present complex quality insights to non technical audiences., • Experience working with Jira, Jira Align, and familiarity with testing processes connected to ServiceNow. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. *Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Senior Claims Handler (PI, Cyber, Liability, Medmal)Location: Leeds (4 days office / 1-day WFH)Salary: Up to £60,000 + 17% Bonus + BenefitsLooking to take your claims management career to the next level? This is a fantastic opportunity to join a rapidly growing complex claims team in Leeds, support

A leading law firm in the North West of England is seeking Barristers and Solicitor Advocates to join their Chambers team in Manchester and Liverpool.

The role involves handling complex insurance litigation, focusing on professional indemnity.

This home-based position offers a chance to work with a market-leading firm while ensuring a great work-life balance and competitive remuneration. The ideal candidate will have a solid background in handling serious injury files and good interpersonal skills, assisting both senior and junior team me

A leading insurance firm in Leeds is seeking a Claims Handler for their Casualty Team.This role involves managing a caseload of Public and Employers Liability claims up to £20,000, with responsibilities that include ensuring quality service and compliance with SLA’s.The candidate should possess r

A reputable UK law firm in Leeds is looking for an experienced Personal Injury Solicitor to manage a caseload of orthopaedic RTA claims from start to finish.This role is ideal for a motivated litigator who enjoys delivering excellent client care and collaborating within a high-performing team.The po

A leading forensic accounting firm in Leeds is seeking a Forensic Director to specialize in Personal Injury (PI) and Clinical Negligence cases.

A well-established legal services organisation in Leeds is seeking a Senior Personal Injury Solicitor to manage Intermediate Track litigated cases and provide technical guidance to the team.This dual-capacity role involves both hands-on case management and mentoring.The ideal candidate will be a qua

Service Now Developer - Service Transformation Lab (Modern Workplace Platform) Locations: Leeds or Edinburgh (40% in office) Contract: 12 months Inside ir35 Why this role matters The Service Transformation Lab (STL) builds and improves the colleague facing digital experiences that power the Modern Workplace. Using the capability of the ServiceNow platform, we design services that feel simple, intuitive and consumer grade - especially across the Service Catalogue, Employee Centre, and ITSM journeys. Your work will directly impact how tens of thousands of colleagues raise technology requests, access information, and receive support. What you'll do Design & deliver high quality ServiceNow enhancements Build and improve Service Catalogue items, ensuring clear fulfilment flows, accurate data handling, and smooth colleague experiences. Develop features, widgets, and tailored experiences within Employee Centre, helping colleagues find information quickly and navigate with ease. Enhance and maintain ITSM processes (Incident, Request, and to an extent Problem) to streamline how support teams work and respond. Configure platform elements such as flows, workspace components, data structures, access controls, routing logic, and integrations - without unnecessary complexity. Work collaboratively within SAFe delivery teams Operate as part of an agile squad alongside Product Owners, Analysts, Technical Leads and other Developers. Participate in backlog refinement, PI planning, sprint ceremonies, and demos - ensuring development aligns with STL's design principles and strategy. Translate requirements into scalable solutions Work closely with Product Owners and Analysts to understand colleague and operational needs and turn them into reliable platform features. Ensure that enhancements follow platform governance, maintainability and security expectations. Support testing and release readiness by providing clear documentation, guidance, and demonstrations where needed. Improve end to end colleague journeys Help shape efficient, modern experiences that reduce manual steps, automate fulfilment, improve content discoverability, and support request deflection. Identify opportunities to simplify, consolidate, or streamline existing catalogue and ITSM processes. What you'll bring Experience developing on the ServiceNow platform, especially within Catalogue, Employee Centre, or ITSM areas. Strong understanding of key ServiceNow configuration approaches such as flows, business logic, ACLs, data modelling, and platform components. Ability to work effectively within an agile squad, collaborating openly and contributing to continuous improvement. Clear communication skills and the confidence to engage constructively with stakeholders at different levels. If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. *Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention