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  • Operations Manager
    Operations Manager
    3 days ago
    £30000–£45000 yearly
    Full-time
    Nine Elms, London

    Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

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  • Warehouse Operative
    Warehouse Operative
    18 days ago
    £12.71–£13 hourly
    Full-time
    Wembley

    We are seeking a reliable and motivated Warehouse Worker to join our team. The successful candidate will be responsible for handling materials, assisting with shipping and receiving, and maintaining efficient warehouse operations. This role offers an excellent opportunity to develop your skills within a dynamic logistics environment, supporting the smooth flow of goods and inventory management. The position involves physical tasks such as heavy lifting and load/unload activities, requiring attention to safety and quality standards. Responsibilities • Handle materials efficiently, including picking, packing, labelling, stocking, and organising stock within the warehouse, • Operate pallet trucks and other mechanical equipment safely to load and unload goods and arrange in the warehouse, • Manage shipping and receiving processes, ensuring accurate documentation and timely dispatch of items, • Utilise warehouse management systems to track inventory levels and update records accurately, • Conduct quality control checks to maintain product standards during handling and storage, • Assist with stock replenishment and organise storage areas for optimal accessibility, • Perform heavy lifting tasks safely while adhering to health and safety regulations, • Previous warehouse experience is required; training will be provided for specific equipment use, • Knowledge of materials handling techniques and mechanical systems is advantageous, • Familiarity with warehouse management systems (WMS), shipping & receiving procedures, and stock control processes is desirable, • Ability to perform physical tasks including heavy lifting and load/unload activities efficiently and safely, • Strong organisational skills with attention to detail in stock management and quality control, • Good communication skills and the ability to work effectively as part of a team

    Immediate start!
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  • Assistant Bar Manager
    Assistant Bar Manager
    26 days ago
    £15–£17.5 hourly
    Full-time
    London

    The Queens Head has been pouring pints since 1738 and still serves as Soho's cosy and proudly independent local. We're a wet-led pub - no kitchen, just great beer, great atmosphere, and great people. We champion quality beer, support independent breweries, host live music every Sunday, and pride ourselves on being an inclusive, welcoming space for all. We're looking for an experienced and passionate Assistant Pub Manager to help lead our team and keep the Queens Head running at its very best. Reporting to: Bar Manager, Head Office team Responsible for: Bar Staff, Supervisors, and Door Staff Job Summary • Take full responsibility for your shifts, ensuring the pub is well-managed and operating at its best from open to close, • Manage, lead, and motivate the team to deliver exceptional results, • Set the tone for a fun, welcoming atmosphere that keeps both customers and staff happy, • Make sure every guest leaves having had a brilliant experience with great products and service to match, • Get to know your regulars, build real relationships, and play an active role in growing the business, • Keep on top of compliance - you know the rules and make sure the team does too, • Hold high cleanliness standards and make sure checklists are followed correctly, • Oversee stock and cellar management, including regular line cleans, • Manage customer flow effectively - making smart use of space, balancing walk-ins and bookings, and keeping an eye on capacity to maximise turnover without ever compromising on customer experience or compliance Why Work With Us? • You'll be based in the heart of Soho - one of London's most exciting neighbourhoods, on the doorstep of world-class theatres, restaurants, and bars, • We've got something a lot of Soho venues don't - a genuine community feel with a loyal, friendly crowd who keep coming back, • We're independently run with a hardworking, fun, and inclusive team in a proudly LGBTQIA+ friendly environment, • 40 hours a week with a fair and considerate rota, plus overtime opportunities, • Weekly pay, • 28 days paid holiday a year, • A weekly drinks tab - you earn £1 for every hour you work, • 20% discount for you, your friends, and family, • Paid external training courses and career development opportunities, • Staff days out, brewery tours, and supplier visits throughout the year, • Christmas and summer parties Who Are You? • Someone who leads by example, takes pride in being professional, and knows that a great team starts with a great attitude at the top, • A team player who keeps communication strong and brings positive energy to those around them, • Hospitable by nature, with the ability to make customers and staff feel welcome and at ease, • Passionate about hospitality and pubs, with a genuine interest in industry trends and product knowledge, • Cool, calm, and collected when things get busy. But doesn't switch off when it quietens down - you use the slower periods to keep standards high, the team engaged, and the pub in great shape for when it picks back up., • Presentable and confident when talking to customers and representing the venue, • Aware of health and safety responsibilities and takes them seriously Must Haves: • You've managed a team before and know how to get the best out of people, • Reliable - great timekeeping and attendance matter to us, • Solid knowledge of draught dispense, beer, wine, and spirits, • A Personal Licence holder, • Confident handling of conflict calmly and professionally, • Fluent in English, written and spoken, • Computer literacy is a must Desirables: • Experience with stock and cellar management, • Cask ale knowledge and experience in cleaning lines, • Used to putting together rotas and staff schedules, • Events and bookings management, • Professional social media management, • Happy to roll your sleeves up for basic maintenance when needed, • Worked alongside security before Pay: • Up to £17.50/h Think you're the right fit? We'd love to hear from you. Get in contact and tell us a little about yourself and why The Queens Head feels like the next step for you.

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  • Evening Kitchen Supervisor
    Evening Kitchen Supervisor
    2 months ago
    £35000–£40000 yearly
    Full-time
    London

    Real hours. Real food. Early 6AM & PM shifts but never finish past 11pm. Location Fitzrovia - 2 min walk from Goodge Street, 4 min walk from Warren Street. 5 min walk from Euston Square. WHAT WE CAN OFFER • £35,000-40,000 pa based on experience, • Guaranteed weekly hours — no zero-hours nonsense., • Free meals on shift — actual good healthy food, • Central London location — Warren Street/Goodge Street / Euston, • Full time, • AM and PM shifts WHAT THIS ISN'T • Not a late-night job. Latest finish is 11pm, most nights earlier., • 6AM shifts also, • Not a zero-hours gig. Your weekly hours are locked in., • Not a dead end. Real promotion route, signed off by the Store Manager. We are a premium health food brand in Central London. We're hiring people who want a proper hospitality job as part of a happy team — without the chaos, the midnight finishes, or the unpredictable rotas. We are busy Monday to Thursday then things for the rest of the week are more chill. This is a busy place where time flys. If you're looking for consistent shifts, a clear finish time, and a path that actually leads somewhere — read on. Kitchen Specialist You've done prep, you can run ovens, and you want somewhere that respects your skills without grinding you into the floor. This is that job. THE HOURS · UPFRONT Kitchen skills without the kitchen hours. Most kitchens pay you to sacrifice your life. We don't. Latest finish is 11pm and the earliest shift is 6am. Hours are guaranteed weekly. Rotas are out in advance. If you want to pick up extra shifts, you can — but no one's calling you at 10pm begging you to stay. You'll still go home at a reasonable hour, you'll still see your family and mates. WHAT YOU'LL ACTUALLY DO • Run the ovens and hot section — proteins, roast veg, baked items to spec., • Make sauces and dressings from scratch — pestos, dips, marinades, dressings., • Handle complex recipes — multi-step cooking, seasoning, the proper techniques., • Own the quality — every batch tasted, every protein temperature-checked, nothing rushed out., • Train Kitchen Prep — pass on what you know, bring people up with you. WHO YOU ARE • You've already done prep — and you can comfortably use ovens., • You respect the craft — you adjust, you don't send out sloppy food., • You work clean and fast — organised station, no panicking under pressure., • You're over the toxic kitchen nonsense — and you don't bring it with you., • You want to lead eventually — and you're willing to earn it. How things move from here. In store interview-> Trial shift-> Start

    Immediate start!
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  • Support Worker
    Support Worker
    2 months ago
    £12.73–£14.85 hourly
    Part-time
    London

    Buddy Support Worker - Travel & Safety Escort Location: SW15 area and surrounding locations Job Type: Part-Time (Wednesdays, Thursdays, Fridays + occasional weekends) Pay: From £12.73 per hour (dependent on experience) Are you a reliable, caring individual with a passion for supporting others to live independently? We’re looking for a Buddy Support Worker to join our team and provide safe travel escorts for a client between their home, workplace, and family home across the SW15 area. What you’ll do: Escort the client from their home to work at nominated times (varies between 11am or 1pm starts) on Wednesdays and Thursdays, and collect them at the end of the day. On Fridays: Escort the client from their home/work to their family home at the agreed time, ensuring safe arrival. On Mondays: Pick up the client from their family home and escort them back to their main home at the nominated time. Provide occasional additional travel escorts on weekends (as required) at agreed times, ensuring safe return. Prioritise the client’s safety and wellbeing throughout all journeys, using public transport or walking routes (as agreed). Offer friendly, respectful support to help the client feel confident and comfortable while travelling. Communicate clearly with the client’s family and support team to update them on journeys and any concerns. What we’re looking for: Excellent communication skills and a calm, patient approach. Reliability and punctuality – you’ll be a key part of the client’s daily routine, especially with varying start times and weekly travel between homes and work. Knowledge of local travel routes in the SW15 area and surrounding locations (or willingness to learn quickly). A commitment to safeguarding and promoting the client’s independence. Previous experience in support work, care, or a similar role is preferred but not essential – full training will be provided. Enhanced DBS check required What we offer: Pay starting from £12.73 per hour. Set part-time days (Wed-Fri + Monday pick-ups) with varying start times (11am or 1pm) and occasional weekend work around clients schedule. The chance to make a real, positive difference in someone’s daily life. A friendly, inclusive working environment. If you’re ready to be a trusted support system for someone who values your help, we’d love to hear from you! We are an equal opportunity employer and welcome applications from all backgrounds. Job Type: Part-time Work Location: On the road

    Immediate start!
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