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Job Title: Senior Azure SaaS Reliability & Support Engineer Department: Service Delivery Location : Kingston Upon Thames / Hybrid Country: UK Level: Individual Contributor Reports To: Head of Customer support Contract Type: Permanent Contracted Hours/Days: 37.5 hours / 5 days About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose We operate hundreds of Single Tenant (ST) and Multi Tenant (MT) deployments for customers across Azure, each with their own servers, database, and storage. This role exists to keep every deployment healthy, performant, and reliable — resolving customer-specific issues, ensuring fleet-wide uptime, and building automation to prevent problems before they happen. You will be the bridge between support, engineering, and cloud operations: • Investigating and fixing complex application and infrastructure issues., • Monitoring capacity, performance, and error budgets across all deployments., • Designing automation and tooling to improve reliability and reduce manual work. Your Responsibilities and Tasks 1. Environment Health & Incident Response • Monitor ST and MT environments for server performance, response times, error rates, and application health., • Detect and resolve database issues, stalled file processing, or misplaced storage objects., • Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents., • Provide third-line support for escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) • Maintain uptime, performance, and scalability across all ST and MT deployments., • Define and track service-level objectives (SLOs) and error budgets for different environment types., • Perform capacity planning for servers, databases, and storage, scaling resources before issues occur., • Identify systemic patterns causing downtime and implement fixes at scale. 3. Automation & Tooling • Build scripts and automation (PowerShell, C#, Azure Functions, Logic Apps) to detect and remediate common application or infrastructure issues., • Automate environment health checks and reporting., • Develop self-healing routines for recurring problems. 4. Monitoring & Reporting • Implement and maintain Azure Monitor / Application Insights / Log Analytics dashboards for:, • Environment uptime & performance, • SLA compliance & error budget tracking, • Incident trends and recurring issue analysis, • Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing • Feed recurring issues and systemic risks into the continuous improvement programme., • Contribute to post-incident reviews with actionable follow-ups., • Maintain troubleshooting guides and technical runbooks for common issues. Success Measures (KPIs) • Uptime: ≥ target SLO % for ST and MT environments., • Error Budget Burn Rate: Maintain within agreed thresholds., • Incident Metrics:, • Reduce MTTR for P1/P2 incidents., • Reduce recurrence rate of common issues., • Automation Impact:, • Number of recurring issues automated/self-healed., • Hours saved through automation vs manual intervention., • Customer Impact:, • Reduced escalations from L1/L2 support., • Improved customer satisfaction for technical cases. Your Qualifications, Technical Skills and Experience Essential Technical Skills • 3+ years in third-line support, SRE, or cloud operations for enterprise SaaS., • Proven track record in incident resolution and root cause analysis., • Experience working with both multi-tenant and single-tenant cloud architectures., • Strong background in supporting C# / .NET Core / MVC web applications with SQL Server backends and Azure Blob Storage., • Advanced Azure diagnostics (Application Insights, Log Analytics, Kusto Query Language)., • Proficient in SQL for investigation and remediation., • Scripting and automation skills in PowerShell and/or C#., • Understanding of Azure components: App Services, VMs, SQL DB, Blob Storage, scaling strategies., • Experience in capacity planning, SLOs, and error budget management, • Azure Monitor, Application Insights, Log Analytics, Azure Data Explorer (KQL), Azure Functions, Logic Apps, PowerShell, C#, SQL Server Management Studio, Azure Storage Explorer, Power BI (for reporting). Desirable Your Personal Skills and Attributes • Exceptional problem-solving skills with strong attention to detail., • Ability to clearly document findings and communicate with technical and non-technical audiences., • Calm under pressure during high-priority incidents., • Collaborative mindset, working closely with support, dev, and ops teams This job description is not intended to be an exhaustive list of duties and responsibilities. You may be expected to perform different tasks as the needs of the business and your role evolve. Your job description will be reviewed and updated accordingly. Working at Reveal Joining Reveal Media isn't just about taking on a job—it's about being part of a family that champions change. We combine our passion for innovation with a genuine desire to make the world safer. Here, every challenge becomes an exciting project, every solution a collective win. Surrounded by a diverse, forward-thinking team, you’ll experience a culture where ideas flourish, growth is nurtured, and every day is an opportunity to make a real difference. And with an array of benefits tailored to your wellbeing and development, we ensure that while you're taking care of our mission, we're taking care of you. Your Benefits • Private Medical Insurance: Your health matters, and we've got you covered., • Birthday Off: Celebrate your day your way – it’s on us., • Holiday Purchase: Need more downtime? Purchase up to an additional 5 days of holiday., • Employee Assistance Programme: Confidential 24/7 helpline and support for you and your immediate family., • Time for You: We value your personal time. That’s why we aim to finish work at 2pm on Fridays., • Better Working: We embrace hybrid working and, where it is operationally practicable, we support employees splitting their working time between the office and home., • Pension: Plan for tomorrow with our pension scheme via NEST. Our Green Initiatives Our commitment to a greener future isn’t just words – we take it seriously. As a result, we have set ourselves the ambitious goal of reducing our energy, carbon, and waste footprint to zero. We continuously review our operations against our sustainability goals and all our company cars are electric. We believe in investing in companies working towards a cleaner and greener future and we also reward any employee who uses or switches to using green energy …… because every step, big or small, contributes to significant change.

Offshore Geotechnical Engineer (Office based role) Initial 12 Month Contract Outside IR35 Kingston upon Thames, Surrey – 3 days per week in office, 2 days per week from home A Geotechnical Engineer is required to work on an initial 12 month contract basis on a hybrid working set up based in Kingston-upon-Thames, Surrey that will be outside IR35. As Offshore Geotechnical Engineer you will be responsible for planning, executing, and interpreting geotechnical investigations to support the design and installation of offshore structures, including wind turbine foundations, oil & gas platforms, subsea pipelines, and seabed installations. The role involves interpretation, data analysis, and foundation design/installation recommendations while ensuring compliance with industry standards and project requirements. Here below your responsibilities: • As the Geotechnical Engineer, you will plan Offshore site investigations by defining scopes of work and selecting appropriate sampling/testing methods (e.g., CPT, boreholes)., • Analyse soil data to interpret lab results and derive geotechnical parameters like shear strength and stiffness., • Prepare Technical Reports, compile Geotechnical Interpretive Reports (GIRs) and Foundation Design Reports (FDRs)., • As the Geotechnical Engineer, you will support foundation design by providing input for piles, suction caissons and shallow foundations., • Perform Pile Analysis, calculate axial/lateral capacities and assess installation feasibility., • Assist Engineering Phases, contribute to FEED and detailed design stages with geotechnical expertise., • As the Geotechnical Engineer, you will ensure standards compliance following ISO, API, DNV codes and client specifications., • Manage Geotechnical Risks, participate in HAZID/HAZOP and review third-party deliverables., • Uphold Safety & Quality, align with companies HSEQ policies and maintain personal and team safety., • As the Geotechnical Engineer, you will coordinate & Collaborate with engineering teams and report findings to stakeholders. What are we looking for? • Experience: 5-10 years in offshore geotechnical roles with pile & foundations design and installation activities, • Education: Degree in Geotechnical Engineering, Civil/Structural Engineering or similar Technical skills: • Finite Element Analysis software (PLAXIS or ABAQUS) First Recruitment Group are committed to finding the right candidates for our clients, and the right companies for our candidates to work for. We’re passionate about putting people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, Primis and workforce management solution, Operam. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

Offshore Geotechnical Engineer - London We are seeking an experienced Offshore Geotechnical Engineer to support the planning, execution, and interpretation of offshore geotechnical investigations for major offshore wind, oil & gas, and subsea infrastructure projects. The role covers the full spectrum of offshore ground investigation planning, geotechnical data interpretation, foundation design support, and preparation of technical documentation. You will work closely with multidisciplinary engineering teams to ensure safe, compliant, and technically robust solutions for offshore structures. Key Responsibilities • Plan offshore geotechnical site investigations, defining scopes of work and appropriate testing methods (CPT, vibrocore, boreholes, etc.)., • Analyse geotechnical and laboratory test data to derive soil parameters (strength, stiffness, consolidation)., • Develop Geotechnical Interpretive Reports (GIRs) and Foundation Design Reports (FDRs)., • Provide geotechnical input for the design and installation of piles, suction caissons, and shallow foundations., • Conduct pile analyses, installation assessments, and feasibility evaluations., • Support FEED and detailed engineering design phases., • Ensure compliance with international standards including ISO, API, and DNV., • Participate in HAZID / HAZOP reviews and support risk management activities., • Review third-party geotechnical deliverables to ensure alignment with project requirements., • Collaborate with structural, installation, and subsea teams to integrate geotechnical recommendations.Candidate Profile, • Degree in Geotechnical Engineering, Civil Engineering, or related discipline., • 5–10 years’ experience in offshore geotechnical engineering, preferably on large offshore wind or subsea projects., • Strong technical skills in geotechnical data interpretation, soil–structure interaction, and foundation design., • Experience with industry software such as PLAXIS, ABAQUS, and GRLWEAP., • Familiarity with offshore investigation methods, laboratory testing, and geotechnical risk management., • Strong communication and report-writing skills., • Able to work effectively with multidisciplinary engineering teams., • Must have full UK right to work (no sponsorship available).What’s on Offer, • Long-term, outside-IR35 contract., • Competitive day rate.If you are interested, please apply

The V&V Principal Engineer will support the planning, execution, and reporting of Verification and Validation activities to ensure hardware and software systems meet all specified requirements. This role is central to assuring the performance, safety, and reliability of complex systems within a naval defence environment, contributing directly to mission readiness and operational excellence. Responsibilities: • Conduct V&V activities in compliance with approved management plans, using approved methods, competent personnel, effective delivery systems and processes, • Lead/Supervise V&V engineers output as required for scoped work package delivery, • Apply IVVTQA principles and best practice across the SE lifecycle, from requirements, design, integration and the V&V stages, supporting the acceptance process. We are looking for: • Supervision, coaching and guidance of junior engineers., • Competent in the use of DOORS or similar requirements management and test tools., • Significant experience of planning and conduct of IVVTQA activities within a Systems Engineering lifecycle.

Production Engineering Manager Excellent Salary & Package including: Pension (Er 6%), Healthcare, Life Insurance, Sick Pay, Parental Leave, Buy/Sell holidays, Chartership funding and much more! Are you a seasoned Production/Manufacturing Engineering Manager or a Senior Manufacturing Engineer ready to take the next step into leadership? Join a pioneering manufacturer of complex gas sensing systems used in submarines, space, diving, and environmental safety. This is your chance to lead a high-performing team in a business that values innovation, technical excellence, and work-life balance. About the Role As Manufacturing Engineering Manager, you will lead a team of Engineers and Technicians, driving best-in-class production support across legacy products, new product introduction (NPI) and continuous improvement. You will collaborate with design, operations and project teams to ensure smooth production handovers, robust DfM reviews and compliance with industry standards—including those required by major defence clients. Key Tasks: • Lead and mentor a team of Manufacturing Engineers and Technicians, • Deliver DfM reviews and support NPI projects from concept to production, • Provide hands-on technical support across electro-mechanical assembly lines, • Collaborate with cross-functional teams to resolve manufacturing challenges, • Support bids and proposals with technical input for new business, • Drive compliance with Health & Safety and customer-specific manufacturing standards, • Own departmental KPIs and budget planning for equipment and technology upgrades, • Champion a culture of safety, innovation, and continuous improvement Requirements: • Min 2-3 years’ experience in manufacturing engineering leadership, • Background in electro-mechanical assembly or electronics manufacturing, • Strong understanding of ERP systems, problem-solving and spec interpretation, • Experience with NPI, DfM, and working in high-mix, low-volume environments, • Positive, people-oriented mindset with a data-driven approach to quality, • Degree or chartership desirable—or we will help you to get there Why Join? • Supportive, inclusive culture with a genuine focus on work/life balance, • Funded chartership and professional development, • Opportunity to work on cutting-edge technology in growing global markets, • Collaborative environment with strong values: Teamwork, Excellence, Integrity, Boldness Ready to lead the next generation of gas sensing innovation? Apply now and take your career to the next level.

The Shift Engineer forms part of the Technical team service provided under the contract.Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.This Role falls part of the FM Operations based in BP Sunbury static based.Operating Hours will be a shift 0800 till 1830 spread over a shift pattern 4 days on 4 days off ,This will include call out.This role offers the opportunity to provide efficient and effective control of work services, supporting projects, operational activities, and small works across the BP portfolio.Primarily site-based, the position also includes the potential to provide local support to other BP site, central London location, based on skill set and operational requirements.Training and professional development will be a key part of the role and overall package, with a focus on further upskilling in areas such as Authorised Person (AP) responsibilities, isolations, and other key disciplines.Key objectives of the role: The role will provide support in the coordination, planning and monitoring of sub-contract works including monitoring, auditing, and enforcement of the Control of Work requirements.The role is responsible for the safe execution, agreed quality and timely completion of sub-contract work and to ensure that the Client & JLL requirements are adhered to at all times.Support with out of contracted hours works and manage contractors and own work load Accordingly in accordance and support from the Engineering Management Team.Ability to fault find LV / ELV control systems including monitoring and fault diagnostics on power quality.Isolation of Plant and management of System including Controls and pump sets.Will need to be IT literature as they will be required to work in real time on a tablet.Manage data collection and systems to pull information and make changes.To be able to install and maintain new plant and equipment when required, ensure that plant faults and defects are swiftly rectified.Ensure that suitable spares are available to carry out both maintenance and reactive works and to establish estimated timescales to carry out remedial works The individual should have good understanding of HVAC systems and fundamentals, including the ability to be able to operate the equipment at its full potential.This includes basic controls knowledge with the ability to diagnose and repair any non-gas related issues.Manage time on Projects to suite deadlines and complete assigned tasks as stipulated by Technical Services / Project managers.Will be expected to have acquired elements of other skills which enable them to work flexibly across trades React to breakdown maintenance requests within the required SLAs.Ability to self-perform maintenance tasks.Good understanding of an IT environment and Data systems Previous Thermographic understanding preferred but not essential Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc.Understanding of modular UPS systems including full understanding and experience of functional switching and scheduled switching.Capability of producing switching programmes.Ability to maintain Dali lighting systems, including re-addressing and software changes (Software training to be provided) Experience working with building management systems including fault finding and operator use.Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams.Understanding of power generation, G59, auto changer systems.Or equivalent Experience and understanding of HVAC systems.Ability to test and diagnose power quality issues including harmonic distortion using onsite power analysers Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments Provide emergency response OOH on site to manage the site BCP, Escalate urgent issues identified through to the Technical Services Manager.Respond to work interruptions, outages or emergencies consistent with the SLA.Responsibility for ensuring all critical related engineering maintenance documentation & records are kept updated and conform Industry Standards Ensure maintenance tasks are completed within agreed timescales.Liaise with Clients representatives with respect to maintenance & repair tasks.Advise the Facilities Management Team of changes in critical environment requirements Must be willing to work over & above contractual hours.Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works.Undertake Upgrade & Install small works.Control and supervise contractors when required.To ensure all PPMs and Critical Facility PPMs are carried out to schedule and also ensure completion of all reactive Helpdesk Requests ensuring closing and completion in line with SLAs Ensure maintenance is carried out in line with JLL H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews Monitor and analyse environmental conditions, review the loading and working conditions of critical equipment regularly Fully understand the operational protocols associated with alarm conditions and auxiliary back-up system capabilities Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident).Determine the root cause and action items required to restore availability and prevent a recurrence.Review and submit to the Engineering Manager ensuring all actions are documented reviewed and completed Entering relevant quotes and remedial works onto the in-house team to be managed correctly Maintain L8 compliance and onsite water treatment systems Continually communicate building issues to end users.Carryout fault finding on start-delta motors including VFDs and Soft Start controls / contactors Assist and enhance service delivery through best practice and the effective use of site systems and equipment.Understanding of a CDM/ Permit to work process with experience of working on previous electrical install projects.Working alongside the EMEA Control of Works and SAP Knowledge of domestic and commercial LTHW systems, pressure vessels buffer vessels and valve operation.Maintain pumps sumps and tanks including float values sensors KNOWLEDGE, SKILLS & QUALIFICATIONS REQUIRED Building Services Knowledge Minimum of 5 yrs experience with a Recognised Apprenticeship and Qualifications to undertake the role in higher Education L2 Minimum Mechanical/ Electrical / HVAC Knowledge Commercial or LV switching Knowledge Facility knowledge understand Hvac and systems.HSE Knowledge City & Guilds or equivalent in an Engineering, Electrician qualifications SMSTMS / IOSH / NEBOSH certification desirable Manager or supervisory experience of contractors for both remedial service and maintenance, Competent operator of Permit to Work systems Computer literate, familiar with MS Office Applications, including Microsoft Project and capable of becoming competent user of bespoke databases Experience of having worked in a similar role within a large diverse organisation and have a proven track record of success in delivering and monitoring EHS activities Ideally, experience of working in a continuous improvement culture.BMS Controls Experience / HVAC Experience Understanding not limited to PRVs , Pumps, Critical Environment Cooling Knowledge of emergency response/standby/call out activities and protocols Understand the monitoring of utilities and environmental programmesd02fcfcb-6df4-40ee-95cf-3eb059ce3173

The Shift Engineer forms part of the Technical team service provided under the contract.Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.This Role falls part of the FM Operations based in BP Sunbury static based.Operating Hours will be a shift 0800 till 1830 spread over a shift pattern 4 days on 4 days off ,This will include call out.This role offers the opportunity to provide efficient and effective control of work services, supporting projects, operational activities, and small works across the BP portfolio.Primarily site-based, the position also includes the potential to provide local support to other BP site, central London location, based on skill set and operational requirements.Training and professional development will be a key part of the role and overall package, with a focus on further upskilling in areas such as Authorised Person (AP) responsibilities, isolations, and other key disciplines.Key objectives of the role: The role will provide support in the coordination, planning and monitoring of sub-contract works including monitoring, auditing, and enforcement of the Control of Work requirements.The role is responsible for the safe execution, agreed quality and timely completion of sub-contract work and to ensure that the Client & JLL requirements are adhered to at all times.Support with out of contracted hours works and manage contractors and own work load Accordingly in accordance and support from the Engineering Management Team.Ability to fault find LV / ELV control systems including monitoring and fault diagnostics on power quality.Isolation of Plant and management of System including Controls and pump sets.Will need to be IT literature as they will be required to work in real time on a tablet.Manage data collection and systems to pull information and make changes.To be able to install and maintain new plant and equipment when required, ensure that plant faults and defects are swiftly rectified.Ensure that suitable spares are available to carry out both maintenance and reactive works and to establish estimated timescales to carry out remedial works The individual should have good understanding of HVAC systems and fundamentals, including the ability to be able to operate the equipment at its full potential.This includes basic controls knowledge with the ability to diagnose and repair any non-gas related issues.Manage time on Projects to suite deadlines and complete assigned tasks as stipulated by Technical Services / Project managers.Will be expected to have acquired elements of other skills which enable them to work flexibly across trades React to breakdown maintenance requests within the required SLAs.Ability to self-perform maintenance tasks.Good understanding of an IT environment and Data systems Previous Thermographic understanding preferred but not essential Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc.Understanding of modular UPS systems including full understanding and experience of functional switching and scheduled switching.Capability of producing switching programmes.Ability to maintain Dali lighting systems, including re-addressing and software changes (Software training to be provided) Experience working with building management systems including fault finding and operator use.Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams.Understanding of power generation, G59, auto changer systems.Or equivalent Experience and understanding of HVAC systems.Ability to test and diagnose power quality issues including harmonic distortion using onsite power analysers Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments Provide emergency response OOH on site to manage the site BCP, Escalate urgent issues identified through to the Technical Services Manager.Respond to work interruptions, outages or emergencies consistent with the SLA.Responsibility for ensuring all critical related engineering maintenance documentation & records are kept updated and conform Industry Standards Ensure maintenance tasks are completed within agreed timescales.Liaise with Clients representatives with respect to maintenance & repair tasks.Advise the Facilities Management Team of changes in critical environment requirements Must be willing to work over & above contractual hours.Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works.Undertake Upgrade & Install small works.Control and supervise contractors when required.To ensure all PPMs and Critical Facility PPMs are carried out to schedule and also ensure completion of all reactive Helpdesk Requests ensuring closing and completion in line with SLAs Ensure maintenance is carried out in line with JLL H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews Monitor and analyse environmental conditions, review the loading and working conditions of critical equipment regularly Fully understand the operational protocols associated with alarm conditions and auxiliary back-up system capabilities Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident).Determine the root cause and action items required to restore availability and prevent a recurrence.Review and submit to the Engineering Manager ensuring all actions are documented reviewed and completed Entering relevant quotes and remedial works onto the in-house team to be managed correctly Maintain L8 compliance and onsite water treatment systems Continually communicate building issues to end users.Carryout fault finding on start-delta motors including VFDs and Soft Start controls / contactors Assist and enhance service delivery through best practice and the effective use of site systems and equipment.Understanding of a CDM/ Permit to work process with experience of working on previous electrical install projects.Working alongside the EMEA Control of Works and SAP Knowledge of domestic and commercial LTHW systems, pressure vessels buffer vessels and valve operation.Maintain pumps sumps and tanks including float values sensors KNOWLEDGE, SKILLS & QUALIFICATIONS REQUIRED Building Services Knowledge Minimum of 5 yrs experience with a Recognised Apprenticeship and Qualifications to undertake the role in higher Education L2 Minimum Mechanical/ Electrical / HVAC Knowledge Commercial or LV switching Knowledge Facility knowledge understand Hvac and systems.HSE Knowledge City & Guilds or equivalent in an Engineering, Electrician qualifications SMSTMS / IOSH / NEBOSH certification desirable Manager or supervisory experience of contractors for both remedial service and maintenance, Competent operator of Permit to Work systems Computer literate, familiar with MS Office Applications, including Microsoft Project and capable of becoming competent user of bespoke databases Experience of having worked in a similar role within a large diverse organisation and have a proven track record of success in delivering and monitoring EHS activities Ideally, experience of working in a continuous improvement culture.BMS Controls Experience / HVAC Experience Understanding not limited to PRVs , Pumps, Critical Environment Cooling Knowledge of emergency response/standby/call out activities and protocols Understand the monitoring of utilities and environmental programmesd02fcfcb-6df4-40ee-95cf-3eb059ce3173