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  • Operations Coordinator (Depositing & Dispatch)
    Operations Coordinator (Depositing & Dispatch)
    12 hours ago
    £13.75–£14.9 hourly
    Full-time
    London

    Join one of the UK's fastest-growing food businesses. Are you looking for an opportunity to grow your career in a fast-paced, ambitious food business? Do you enjoy leading a team, solving problems on the production floor, and making sure operations run smoothly? If you're passionate about food production, efficiency, and delivering high-quality products to customers, we'd love to hear from you. We're Planthood, one of the UK's fastest-growing health food companies. Our mission is simple: to help people live healthier, happier lives by making delicious plant-based whole foods more accessible. From our production kitchen in East London, we prepare and deliver thousands of meals across the UK every week. Since launching from Hilary & Will's kitchen in 2020, we've cooked over 4 million meals, appeared on BBC Dragons' Den, and grown by more than 300% year-on-year. As we continue to grow, we're looking for an Operations Coordinator (Depositing & Dispatch) to take ownership of one of the most important stages of our production process. This is an exciting opportunity for someone who enjoys leading a team, improving processes and making a real impact on the day-to-day success of our operation. Role Overview The Operations Coordinator (Depositing & Dispatch) is responsible for coordinating and leading one of the most important areas of Planthood's production operation. Our production process is divided into two key departments: Kitchen Production and Packing & Dispatch Production. Once our chefs have prepared sauces and meal components, your team takes over. You'll oversee the depositing process, ensuring our chef made sauces are accurately portioned into pouches using our Riggs Autopack depositing machines, before being sealed using our continuous stand-up sealing machine and prepared for dispatch. As Planthood continues to scale, you'll help lead the introduction of our new twin-head depositing machine and support the launch of our hot filling operation, playing an important role in the next phase of our production growth. You'll coordinate a small production team, keep production running efficiently, maintain high food safety and quality standards, and ensure customer orders are produced accurately and on time. This role combines production coordination, team leadership, equipment ownership, food safety, operational reporting and continuous improvement. Working closely with Production, Quality Control, Warehouse and Operations teams, you'll play a key role in ensuring products move efficiently through production and into our customers' homes. Key Responsibilities Production Coordination • Coordinate daily depositing and packing operations to achieve production targets., • Allocate tasks and manage workflow across the team throughout the shift., • Monitor productivity, efficiency and output during production runs., • Adapt production plans in real time to respond to operational changes., • Ensure production plans are completed accurately and on schedule., • Lead by example and create a positive, motivated and accountable team culture. Depositing Operations • Coordinate the daily operation of our Riggs Autopack Model 1000 depositing machines., • Ensure hot and cold sauces are deposited accurately and consistently., • Oversee the sealing process using our continuous stand-up sealing machine., • Ensure packaging, sealing and labelling standards are maintained., • Monitor allergen controls and food safety procedures throughout production., • Minimise waste and maximise production efficiency., • Support new product launches and production trials. Equipment Ownership & Process Management • Become the operational owner of the depositing and sealing equipment., • Carry out machine start-up, shut-down and routine operational checks., • Troubleshoot day-to-day equipment issues and resolve minor faults where possible., • Escalate maintenance issues where required and work with relevant teams to minimise downtime., • Support the implementation of new equipment and production technologies. Dispatch & Stock Control • Coordinate finished goods counts and dispatch readiness., • Ensure products are organised, labelled, counted and prepared correctly for shipment., • Maintain accurate production and dispatch records., • Support stock accuracy and product traceability., • Work closely with the Warehouse and Dispatch teams to ensure smooth operational flow. Food Safety & Compliance • Ensure team adherence to HACCP, allergen management and food safety standards., • Complete and review production records and operational documentation., • Support investigations into quality issues and operational incidents., • Escalate food safety, quality and compliance concerns appropriately., • Maintain audit readiness within the depositing and dispatch areas. Team Leadership & Development • Lead, support and motivate the depositing and dispatch team., • Train and onboard new team members on production processes and equipment., • Monitor team performance and maintain accountability to standards., • Conduct regular coaching and feedback conversations., • Support the development of team capability and future talent. Communication & Stakeholder Liaison • Act as the main point of contact for depositing and dispatch operations., • Communicate effectively with Production, Quality Control, Warehouse and Operations teams., • Use Slack, spreadsheets and production reporting tools to communicate operational updates., • Flag production risks, delays, shortages and operational concerns., • Support coordination across departments to ensure production targets are achieved. Continuous Improvement • Identify inefficiencies and opportunities for improvement., • Drive improvements in production efficiency, workflow and organisation., • Support the implementation of new systems, processes and operational changes., • Contribute ideas that improve productivity, quality and team performance. Key Skills & Competencies • Previous experience in a food manufacturing or production environment., • Experience leading or coordinating a small production team., • Strong organisational and time management skills., • Confident leadership skills with the ability to motivate, coach and support others., • Good understanding of food safety, hygiene and HACCP principles., • Confident numerical skills and ability to work with production targets and operational data., • Good IT skills, including Microsoft Excel or Google Sheets., • Comfortable using communication tools such as Slack and email., • Ability to troubleshoot operational and equipment issues., • Strong communication skills and ability to work across multiple departments., • Ability to manage competing priorities in a fast-paced production environment. Key Behaviours • Strong sense of ownership and accountability., • Leads by example and sets high standards., • Proactive and solutions-focused., • Calm and organised under pressure., • Positive, professional and supportive., • Committed to food safety, quality and operational excellence., • Strong attention to detail., • Open to learning and continuous improvement., • Ambitious and motivated to grow with the business. What We Offer • A chance to join one of the UK's fastest-growing food businesses., • Opportunities to develop your leadership skills and progress your career., • A supportive, ambitious and collaborative team environment., • The opportunity to make a real impact as we continue to grow.

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  • Restaurant Floor Manager - Agile
    Restaurant Floor Manager - Agile
    1 day ago
    Full-time
    London

    Job Description: Restaurant Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. We partner with local charities, plant trees across the UK, and, through our Stay for a Cause initiative, donate 50 meals to children in need for every shift you work. As of March 2025, we’ve provided over 25 million meals and counting! How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Free weekly wage advances and emergency cash support. Access to savings tools and financial health planning powered by AI insights. Up to 50% off stays and dining at Hotel California for you, friends, and family, plus a California Gold Card with a monthly allowance to treat your loved ones in style. Mental & Physical All Californians (Managers) are trained in mental health support and First Aid. 24/7 confidential helpline for you and your household, available 365 days a year. Healthcare cash plan and free monthly fitness sessions (think AI-guided yoga or spin classes in our smart gym). Sports fan? Join our California Cricket League —an in-house tournament with a grand finale at Lord’s! Social We love bringing our Hotel California family together! You’re invited to: California Dream Fest (our summer celebration for team and families). A legendary Christmas party under the stars. Regular team events across the hotel, from mixology nights to AI-tech showcases. After 5 years, embark on our London Calling Bootcamp —a once-in-a-lifetime guided tour of London’s hidden gems with our founders (over 200 Californians joined last year!). What to Expect Salary : £42,000 - £45,000 per year (inclusive of service charge), paid monthly. Schedule : Full-time across 5 days, with Monday-Sunday availability. Our AI-optimized rotas ensure a mix of daytime and evening shifts—no endless late nights here! Training : Access to award-winning, AI-enhanced development programs from day one. Last year, we promoted 211 team members! Holiday : Standard paid leave (including service charge), with Hotel California closed on Christmas Day and Boxing Day. Got kids? Take an extra day for their first day of school. Style : No stiff uniforms—smart casual and comfy is the vibe (trainers welcome!). Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : You’ve been a Senior Assistant Manager or Assistant General Manager in a high-volume, tech-savvy hospitality setting for the past few years. You’re obsessed with excellence, eager to thrive in an environment that blends AI innovation with human connection. You’ve got an eagle eye for detail, keeping standards sky-high and every shift running smoothly. You’re a natural leader with a big heart, passionate about coaching and growing your team. You live to make people happy—guests and crew alike—turning first-time visitors into lifelong fans. Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

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  • Pastry Chef
    Pastry Chef
    8 days ago
    £15 hourly
    Full-time
    London

    Job Title: Pastry Chef Reports to: Head Baker Work Locations: • Kings Cross, London N1C — Luminary Bakery's new café & production kitchen, opening end of 2026 TBC, • Other sites if required [E8 2BT] and [N16 8RY] Hours: 40 hours per week, 5:00am-1:00pm, predominantly Mon - Fri (but flexibility across Monday-Sunday if business needs require) Salary: £15.00 per hour Employed by: Luminary Bakery Ltd Overview We are looking for a passionate and skilled Pastry Chef with at least 2 years of high-quality kitchen experience to join our Luminary team. This is a hands-on production role at the centre of our new King's Cross cafe and bakery. You'll be responsible for laminating, shaping and baking a high volume of viennoiserie and pastry each morning to supply a small café with a big, fast-paced service. The ideal candidate will thrive in a collaborative environment, share our dedication to excellence, and bring creativity and attention to detail to every bake. Key Responsibilities • Menu Creation & Execution: Collaborate with the Head Baker to create, refine, and execute seasonal menus featuring a range of pastries that align with Luminary’s ethos, current trends and customer preferences., • Viennoiserie & Pastry Production: Produce our full viennoiserie and pastry range daily. This includes a range of croissants, pain au chocolat, pain aux raisins, pain suisse, danishes and seasonal specials, from mixing and lamination through to shaping, proofing and baking., • Quality Control & Consistency: Ensure all products meet our high standards of taste, presentation, and quality. Develop procedures to optimise ingredient usage while minimising wastage and upholding quality standards., • Time Management: Hit a high-volume daily production target to fully stock the café's pastry case ahead of opening and restock throughout the day, working quickly and cleanly under time pressure., • Production Oversight: Manage daily pastry production, balancing team assignments and production levels to meet daily demands. Oversee contingency planning and handle fluctuating demands to ensure the team is prepared with coverage for holidays, peak business periods and sickness or leave absences., • Recipe Development: Lead your team in developing new recipes, focusing on diverse, innovative, and seasonally inspired products suitable for various dietary needs including plant-based and gluten-free options. Maintain record of recipes and method documentation, ensuring all team members have access to standardised recipes for consistent results., • Inventory & Stock Management: Maintain ingredient stocks, source fresh supplies, and manage budgets in collaboration with finance. Implement stock rotation practices to minimise waste and maintain optimal freshness., • Health & Safety Compliance: Uphold sanitation, health, and safety standards, maintaining a clean and organised kitchen., • Collaborative Product Rollout: Work closely with the Head Baker, customer service, and the finance team to ensure efficient product development, costing, and revenue management. Person Specification Essential • Experience: Proven experience as a Pastry Chef with expertise in laminated viennoiserie. Confident experience using a dough sheeter/lamination machine. Fluent in viennoiserie shaping technique across the full range — croissants, pain au chocolat, pain suisse, danishes and similar. Familiarity with both classic techniques and modern trends is highly valued., • Leadership: Strong leadership, team management, and communication skills to foster an inclusive, creative and productive work environment., • Attention to Detail: Exceptional attention to detail and a commitment to high-quality standards. Proven ability to work quickly, cleanly and accurately at volume, under real time pressure, without compromising quality., • Innovation: A creative mindset and a drive for culinary innovation, constantly seeking ways to create new recipes and improve upon existing Luminary products range., • Availability: Comfortable with early starts and a physically demanding, fast-paced production kitchen., • Adaptability: Capable of working in a dynamic, fast-paced environment with flexibility in handling various shifts, peak business periods and evolving production demands., • Commercial Awareness: Experience with product costing, sales analysis, and inventory management to support effective decision-making and business growth., • Certification: Culinary or pastry certification is preferred as well as additional training in food safety and handling. Desirable • Experience with bakery production software., • Background in social enterprise or Head Baker experience. Benefits • Daily Perks: Free barista coffee daily and 50% off all Luminary food & drink., • Discounts: 20% discount on online purchases (celebration cakes & merchandise), discounts for friends and family., • Wellness: Wellness Action Plan to support health at work., • Professional Development: Regular training opportunities and involvement in press coverage.

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