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  • Restaurant Floor Manager - Agile
    Restaurant Floor Manager - Agile
    hace 3 días
    Jornada completa
    London

    Job Description: Restaurant Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. We partner with local charities, plant trees across the UK, and, through our Stay for a Cause initiative, donate 50 meals to children in need for every shift you work. As of March 2025, we’ve provided over 25 million meals and counting! How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Free weekly wage advances and emergency cash support. Access to savings tools and financial health planning powered by AI insights. Up to 50% off stays and dining at Hotel California for you, friends, and family, plus a California Gold Card with a monthly allowance to treat your loved ones in style. Mental & Physical All Californians (Managers) are trained in mental health support and First Aid. 24/7 confidential helpline for you and your household, available 365 days a year. Healthcare cash plan and free monthly fitness sessions (think AI-guided yoga or spin classes in our smart gym). Sports fan? Join our California Cricket League —an in-house tournament with a grand finale at Lord’s! Social We love bringing our Hotel California family together! You’re invited to: California Dream Fest (our summer celebration for team and families). A legendary Christmas party under the stars. Regular team events across the hotel, from mixology nights to AI-tech showcases. After 5 years, embark on our London Calling Bootcamp —a once-in-a-lifetime guided tour of London’s hidden gems with our founders (over 200 Californians joined last year!). What to Expect Salary : £42,000 - £45,000 per year (inclusive of service charge), paid monthly. Schedule : Full-time across 5 days, with Monday-Sunday availability. Our AI-optimized rotas ensure a mix of daytime and evening shifts—no endless late nights here! Training : Access to award-winning, AI-enhanced development programs from day one. Last year, we promoted 211 team members! Holiday : Standard paid leave (including service charge), with Hotel California closed on Christmas Day and Boxing Day. Got kids? Take an extra day for their first day of school. Style : No stiff uniforms—smart casual and comfy is the vibe (trainers welcome!). Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : You’ve been a Senior Assistant Manager or Assistant General Manager in a high-volume, tech-savvy hospitality setting for the past few years. You’re obsessed with excellence, eager to thrive in an environment that blends AI innovation with human connection. You’ve got an eagle eye for detail, keeping standards sky-high and every shift running smoothly. You’re a natural leader with a big heart, passionate about coaching and growing your team. You live to make people happy—guests and crew alike—turning first-time visitors into lifelong fans. Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

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  • Cluster Maintenance Manager
    Cluster Maintenance Manager
    hace 5 días
    £71750 anual
    Jornada completa
    Temple, London

    Job Ref: 13574 Branch: Apex Temple Court Hotel - London Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive Pay plus excellent company benefits and perks. Contract type: Permanent Hours: Full Time Shift pattern: 5 out of 7 Hours per week: 40 Posted date: 18/09/2026 Closing date: 30/10/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Cluster Maintenance Manager for Apex Temple Court and Apex City of London Hotel. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality – it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview Our Cluster Maintenance Manager will always be motivated and highly engaged to provide personalised 'world class' customer care and service to all guests, team members, clients and directors, in line with our brand standards and procedures – ensuring every guest request is completed promptly and decisively, and aspiring to make the impossible, possible. As part of the senior leadership team, you will be responsible for leading a multi-disciplined maintenance team in the delivery of the short and long-term planning and management of the engineering operations for the cluster properties, across both the front and back of house. You will ensure an efficient and economic running of the engineering disciplines, supplying services as required to the entire operation and maintaining equipment, building and utility services in optimum condition. This role will include operational cluster shift coverage across a seven-day senior duty management rota and working between properties on a rotational basis. Main Responsibilities • Lead the planning, scheduling and delivery of all preventative and reactive maintenance programmes across accommodation, public areas, and mechanical and electrical plant systems, • Develop and deliver annual OPEX, CAPEX, repair and refurbishment plans, on time and within budget, • Proactively control maintenance consumable costs against departmental budgets and revenue performance, • Drive product quality standards and property upkeep through regular strategy meetings, performance reviews and continuous improvement, • Oversee the implementation and ongoing use of the Engineering Management System (LOGIT / CAFM Explorer) to support efficiency and compliance, • Achieve monthly Net Promoter and Guest Review Index targets, maintaining exceptional standards of presentation and attention to detail, • Lead health, safety, compliance and building security activity, ensuring all statutory requirements, audits and inspections are met, • Produce clear cost-benefit analyses and business cases to support capital investment decisions, • Coach, train and develop the engineering team to maximise productivity and service quality, • Collaborate with hotel leadership and external stakeholders to deliver strategic objectives, support community initiatives, and promote apprenticeship and talent development About You As Cluster Maintenance Manager, you will show initiative, be able to prioritise your workload, and have an organised and methodical approach to your work. You will have an excellent understanding of Health and Safety in the workplace, plus a good understanding of legal compliance and record keeping. This role is based across our London Cluster, and you will support other Lead Engineers within the wider cluster. We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role as you begin your journey with us. To excel within this role, you will have: • Clear and influencing communicator with the ability to interact across all levels, • Ability to adapt and drive a continuous growth and transformational mindset, • Strong organisation skills with the ability to multitask, • Thorough knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, refrigeration and HVAC equipment, • A cost-efficient and profit-driven approach, • The ability to identify and manage the best resources to achieve targets, • The ability to translate strategies into practical plans, • Confidence deploying time-in-motion exercises to ensure optimum cost engineering, • A track record of building and developing a guest-centric team culture, • A strong understanding of related H&S building and engineering requirements, • A coaching, supporting and challenging approach to deliver operational targets, • The ability to create an open environment Benefits You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits, which includes: • 35 days holiday, • Access to an external Employee Assistance Programme, • In-house company interactive employee communication app, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working, • Training and development from day one, • £200 referral bonus when your friends or family join the team And once you smash your probation, you'll also receive: • Contributions to a pension scheme, • Involvement in our employee recognition schemes, • 50% discount in our restaurants, • Annual anniversary complimentary guest experience – overnight stay and dinner for two, • Cycle to Work Scheme, • Discounted room rates, • Spa discount, • Life Assurance Cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion – the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

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  • Production Supervisor (Kitchen Operations)
    Production Supervisor (Kitchen Operations)
    hace 13 días
    £32000–£34000 anual
    Jornada completa
    London

    Production Supervisor (Kitchen Operations) Planthood is the UK’s highest-rated plant-based meal kit company, on a mission to enable people to live healthier lives and have a meaningful impact on the planet by eating more plant-based whole foods. From our London kitchen, we cook delicious food from scratch and deliver it to thousands of customers across the UK every week. Since launching from Hilary & Will’s kitchen in 2020, we’ve cooked more than 5 million meals, and we’re continuing to grow. We’re now looking for an ambitious and proactive Production Supervisor (Kitchen Operations) to join us at an exciting stage of our journey. Salary: £32,000-£34,000 per annum, depending on experience, plus two annual bonus opportunities of up to 5% each Contract: Permanent, full-time Location: Planthood, Units D10-D11, Leyton Business Centre, Argall Avenue, London, E10 7QP Work location: On-site The Role Our Kitchen team is a crucial part of what makes Planthood different. It’s where our chefs prepare the sauces, garnishes and other chef-made components that go into our meal kits and bring our dishes to life. As one of three Production Supervisors in Kitchen Operations, you’ll lead our team of chefs and Kitchen Porters while working closely with your fellow Supervisors, other department leaders and our Production Managers. You’ll be an important part of a wider management team where we share ideas, solve problems, support each other and get things done together. This is a hands-on role, combining leadership on the production floor with the opportunity to make a wider impact. As Planthood grows, we want you to bring ideas, spot opportunities and drive improvements, while we support your own development and progression within the business. What You’ll Be Doing • Run great production days: Work with your fellow Supervisors to organise the team, set priorities and keep food preparation and cooking running smoothly against the production plan., • Lead and develop the team: Coach, support and motivate our chefs and Kitchen Porters, creating a great working environment with clear expectations and high standards., • Maintain quality and food safety: Make sure our chef-made components are consistently delicious and produced safely, accurately and to specification, maintaining high standards of hygiene, allergen controls and HACCP., • Keep performance on track: Stay on top of production flow, timings and productivity, stepping in to solve problems and keep the day moving., • Improve how we work: Spot inefficiencies and recurring issues, bring forward practical ideas and turn agreed improvements into action., • Work as one Production team: Collaborate with other Supervisors, department leaders and Production Managers to solve problems and deliver the wider production plan. About You You might already be supervising a production kitchen, or you could be an experienced chef ready to take the next step into a broader leadership role. Most importantly, you love good food and take real pride in producing it to a high standard. At Planthood, we’re all about bringing restaurant-quality food into people’s homes, so we’re looking for someone who cares about flavour, consistency and the details that make a dish great. You’ll bring: • Strong professional cooking experience at Chef de Partie level or above, with the confidence to be hands-on in the kitchen when needed, • Experience leading, coaching or motivating others in a professional kitchen or food production environment, • Strong organisation and the ability to stay calm and make decisions during a busy production day, • A good understanding of cooking at volume, including recipe scaling and yields, • High standards for food quality, hygiene and food safety, with a good understanding of allergens and HACCP, • Plenty of initiative, with a natural instinct to solve problems and find better ways of working, • Confidence using digital tools and keeping accurate production records, • A collaborative approach and the ambition to grow with the role and with Planthood Experience in a high-volume commercial kitchen, central production kitchen, catering operation or food manufacturing environment would be particularly valuable. What You Get • Free lunch: Enjoy delicious food prepared by our chefs while you’re at work., • Free food: Take home leftover meal kits and products when available. All we ask for is your feedback!, • Team socials: Seasonal parties, celebrations and team events throughout the year., • Development and progression: We’re big believers in internal progression and supporting people to develop as the business grows. Ready to Join Us? If you love great food, enjoy leading people and want to make an impact in a growing food business, we’d love to hear from you. Apply now to join the Planthood team.

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  • Barista & Bar tender
    Barista & Bar tender
    hace 1 mes
    £15–£16 por hora
    Jornada parcial
    King's Cross, Camden

    The opportunity Botanical Boys is launching a new outdoor food and drinks service in King's Cross in collaboration with The Holy Kitchen. We are looking for an experienced, energetic hospitality person who genuinely enjoys people, nature, great plant-based food, excellent coffee and beautifully made drinks. This is a hands-on role for someone confident enough to deliver a professional service from day one, while being curious, adaptable and excited to learn as the concept develops. What you'll be doing • Prepare consistently excellent espresso-based coffees and other hot drinks., • Make and serve cocktails, wine and non-alcoholic drinks confidently and efficiently., • Welcome customers with warm, upbeat and knowledgeable service., • Support the service of our plant-based food menu and maintain strong presentation standards., • Operate a compact outdoor food-service environment efficiently during busy periods., • Complete opening, closing, cleaning, stock and basic service-preparation duties., • Follow food hygiene, allergen, licensing, age-verification and health & safety procedures., • Help us develop the experience as we introduce seasonal menus, terrace supper clubs, afternoon/high tea and special events. Who we're looking for • Proven hospitality experience - ideally restaurant, bar, cafe, food truck, kiosk or high-volume outdoor service., • Strong barista experience and confidence using a commercial espresso machine., • Practical cocktail-making and bar service experience., • Positive energy, natural people skills and a genuine love of hospitality., • An interest in nature, plants, plant-based food and creative food & drink experiences., • Calm, organised and clean when working under pressure., • Reliable, proactive and comfortable taking ownership of a small service area., • Experienced, but still open to training, feedback and learning new products and ways of working.

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  • Production Kitchen Chef (CDP Level)
    Production Kitchen Chef (CDP Level)
    hace 1 mes
    £14 por hora
    Jornada completa
    London

    We are seeking a passionate, skilled production kitchen chef with a love for plant-based cuisine to join our dynamic team at Planthood! This role involves cooking and food production, alongside supporting our kitchen management with key operational tasks, including stock management and daily temperature checks. We are a high-growth company that’s served around 4 million meals since 2020 and earned top ratings on Trustpilot. This is an exciting opportunity to grow your career with us as we continue to expand. Role Responsibilities: • Daily kitchen operations, working closely with other chefs to ensure all meals meet our high standards for taste and quality., • Following HACCP and food hygiene procedures., • Engaging in hands-on, physical tasks that involve heavy lifting and frequent movement throughout the shift Ideal Candidate Will Bring: • Solid cooking skills and experience as a chef in a fast paced production kitchen environment., • Great attention to detail with a commitment to high standards., • Strong communication skills, and ability to work well in a team., • Passion for plant-based food, with a positive and solutions-oriented mindset., • Physical stamina, prepared for the physically demanding nature of the role, including heavy lifting (up to 20kg). Requirements: • Experience: At least 2 years in prep and cooking., • Education: Secondary education required, • Language: Fluent spoken and written English, • Certifications: HACCP Level 2 & Food Safety Certification (Preferred), • Eligibility: Proof of eligibility to work in the UK Job Details: • Location: Leyton, London, • Shift Pattern: Must be available to work shifts including Saturday & Sunday. Shifts between hours of 8am and 8pm., • Salary: £14 starting., • Benefits: Free on-site meals, generous holidays, pension scheme, and excellent work-life balance If you're excited about this opportunity but don’t meet every requirement, we encourage you to apply and share what unique skills you bring to the table.

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  • Caretaker
    Caretaker
    hace 2 meses
    £26500–£28500 anual
    Jornada completa
    London

    Job Purpose To provide a high-quality caretaking, cleaning and grounds-maintenance service for residents living on the estate. The postholder will help ensure that communal areas, estate grounds, facilities and equipment are clean, safe, secure and well maintained. The role also involves identifying and reporting repairs, supporting contractors working on the estate and maintaining positive working relationships with residents and colleagues. The duties listed below are not exhaustive. The postholder may be required to undertake other reasonable duties that support the effective and safe operation of the estate. Main Responsibilities Estate Cleaning and General Care • Ensure estate cleaning frequencies and standards are maintained as directed by the TMO / Estate Manager., • Clean and wash communal areas, including staircases, entrances and other shared spaces., • Clean communal windowsills, glass doors and other accessible communal surfaces., • Remove graffiti where appropriate and report more serious incidents to the Manager., • Carry out litter picking across estate grounds, grassed areas and shrub beds., • Sweep estate areas, pathways and other communal external spaces., • Grit pathways and other areas during icy or hazardous weather conditions., • Ensure estate roads, paths and communal areas are kept clean and free from avoidable hazards., • Undertake general internal upkeep of residential blocks. Grounds Maintenance • Maintain estate grounds to a good standard., • Cut grass and maintain lawned areas., • Tend to shrubs, hedges, flowerbeds and planted areas., • Clear leaves and other garden waste., • Keep external communal spaces tidy, safe and presentable. Repairs, Maintenance and Reporting • Identify and, where possible, address minor incidents of disrepair or breakdown., • Report repairs, damage and maintenance issues promptly to the Manager., • Take appropriate action in emergencies involving repairs or damage., • Maintain communal lighting where appropriate, including changing bulbs., • Report abandoned vehicles and illegal parking to the Manager., • Report any contractors or council operatives observed working on the estate where appropriate., • Keep appropriate records of significant incidents, including fire, burglary, flooding or other emergencies, using agreed systems such as the staff WhatsApp group. Security and Access • Lock and unlock gates and other designated estate access points., • Provide access to authorised contractors when required., • Hold and safeguard keys for communal cupboards, gates and other estate facilities., • Ensure keys are used responsibly and securely at all times. Contractor and Estate Support • Assist authorised external contractors while they are working on site when required., • Help ensure contractors are able to access relevant parts of the estate., • Report concerns relating to contractor activity to the Manager., • Remove lumber and bulky items to the designated estate lumber storage area where appropriate. Tools, Equipment and Stores • Take responsibility for estate stores, tools, plant and equipment used as part of the role., • Use equipment safely and appropriately., • Report damaged or defective equipment., • Keep storage and lock-up areas neat, tidy and free from hazardous materials. Resident and Team Working • Establish and maintain respectful and professional working relationships with residents., • Work cooperatively with colleagues as part of the estate management team., • Work independently when required., • Provide reasonable cover for colleagues when required and agreed with management., • Communicate concerns, incidents and relevant estate matters promptly to the Manager. Health, Safety and Compliance The postholder must: • Follow HLEMB’s health and safety procedures and safe working practices., • Comply with relevant COSHH requirements when handling cleaning products or other controlled substances., • Use personal protective equipment where required., • Report hazards, accidents, incidents and near misses., • Help maintain safe working and storage areas., • Follow HLEMB’s Equal Opportunities and Diversity Policy in carrying out all duties and responsibilities., • Undertake appropriate training required for the role. Person Specification Essential Criteria Applicants must demonstrate: • Ability to successfully complete an Enhanced DBS check where required before taking up the post., • Commitment to HLEMB’s Equal Opportunities and Diversity policies., • Basic numeracy and literacy skills in English., • Good verbal communication skills., • Good timekeeping, reliability and punctuality., • Physical fitness appropriate to a role involving manual work and some heavy lifting., • Previous caretaking, estate services, cleaning, grounds-maintenance or similar practical experience., • Ability to identify and report repairs and matters of disrepair., • Ability to look after estate tools, equipment and keys responsibly., • Ability and willingness to work outdoors in a range of weather conditions., • Ability to work both independently and as part of a team., • Flexibility to provide reasonable cover when required., • Willingness to undertake relevant training and develop new skills., • A professional, responsible and honest approach., • Ability to understand basic technical or operational information., • Ability to use a mobile phone for work-related communication and reporting. Desirable Criteria It would be advantageous for applicants to have: • Knowledge of health and safety requirements relevant to caretaking, cleaning or grounds maintenance., • Previous experience of working with COSHH-controlled substances., • Experience of cooperative housing, social housing, resident management or a similar community-based environment., • General IT skills., • Ability to provide brief written reports outlining issues identified and action taken. Additional Requirements This job description provides an overview of the main duties associated with the post. It is not intended to be an exhaustive list. The postholder may be required to undertake other reasonable tasks that fall within the scope of the role and are necessary for the smooth, safe and effective operation of the estate.

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