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We’re Hiring! Join Our Family Business We’re looking to welcome a new dynamic and dedicated individual to join our family-run business. If you’re enthusiastic, reliable, and eager to grow with a supportive team, we’d love to hear from you! 🔹 What We Offer: A warm, family-oriented work environmentOpportunities to learn and growA role where your ideas and energy are truly valued 🔹 Who We’re Looking For: A motivated, positive person with a strong work ethicSomeone ready to contribute and be part of a close-knit teamExperience is a plus, but attitude matters most! Ready to be part of something meaningful? Reach out and let’s talk!

Come and join our amazing team at Travelodge London Brent Cross as a Housekeeping Team Member on a Full Time contract, be part of a fun, supportive and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: Fun friendly environment, 50% discount on rooms plus food and drink, as well as friends and family discount. £50 Travelodge voucher on each work anniversaryPension scheme totalling 8% (employer contribution 3%)Discounts off many high street retailers and mobile phone providers such as Vodafone.Opportunities to develop into Management roles through our ‘Aspire Programme’Opportunity to earn more through our Team member incentive schemes We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heroes’. Typical hours range from between 10am starts and 4pm finish, giving you the ability to work around family life. Your job will be to clean bedrooms, bathrooms and public areas to gold standards following our cleaning process. If you feel you would enjoy a Housekeeping role with us here at Travelodge then please click ‘apply’ now. We’d love to hear from you.

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

Polanco Mexican Restaurant — Paddington | New Opening Polanco is coming to Paddington. We’re opening the doors to our second venue and are looking for passionate, energetic Front of House Team Members to join us from the very beginning. Starting date TBD but aiming for the first week of November. We’re looking for people who love hospitality, know how to make guests feel welcome and enjoy being part of a busy, lively restaurant environment. Our Front of House team will be involved across waiting and bar, so no two shifts will be quite the same. The role As a Front of House Team Member, you’ll help create the experience that keeps guests coming back. Your role will include: • Welcoming and looking after guests from the moment they arrive, • Taking food and drink orders and confidently talking guests through the menu, • Delivering food and drinks with energy, care and attention to detail, • Preparing and serving cocktails, beers, wines and soft drinks, • Supporting the bar team and keeping the bar area clean and organised, • Maintaining high standards of service throughout every shift, • Working closely with the kitchen and wider team, • Helping create a fun, warm and vibrant atmosphere, • Going the extra mile to make every guest’s experience memorable Who we’re looking for We’re looking for great people with great energy. You’ll be: • Friendly, confident and naturally welcoming, • Passionate about food, drinks and hospitality, • Comfortable working in a fast-paced environment, • A team player who is happy to get stuck in wherever needed, • Reliable, positive and well presented, • Curious and keen to learn, • Someone who takes pride in delivering exceptional service Mexican cuisine experience is a bonus but not essential — enthusiasm, adaptability, and a strong work ethic are equally important to us. Previous waiting or bar experience is a plus, but attitude is just as important as experience. We’ll give you the training you need to succeed. What We Offer • 28 days holiday., • £14-£16.50 per hour., • The opportunity to work in a respected, independent Mexican restaurant., • A friendly, supportive, and professional working environment., • The chance to develop your skills and knowledge of modern Mexican cuisine., • Staff meals. Join us from day one Being part of a new opening means you’ll have the opportunity to help shape the restaurant, the culture and the guest experience from the start. If you’re looking for a role where you can work hard, have fun, learn new skills and be part of an exciting new restaurant in Paddington, we want to hear from you.

PLEASE READ THE JOB DESCRIPTION BEFORE YOU APPLY - YOU NEED A CAR OR VAN TO BE ABLE TO DO THIS JOB ** * Oshomo is a fun plant based ready meal company and we currently sell our products both online and though a series of weekend market stands in and around London. We have lots of existing clients that visit the stall each weekend, plus a host of celebrity clients that pop in from time to time! ** We are looking to hire between 2-3 fun and motivated individuals to join our sales team representing this very special brand. This position is available only on both Saturdays and/or Sundays. ** Full training in given on the product and we are looking for chatty confident people as the markets can get quite busy. This is a really fun environment. We are based in Park Royal and the markets currently are at Queens Park, Primrose Hill, Marylebone, Nottinghill, Kensington , Victoria Park and Barnes. ** The job includes : Picking up the market equipment and stock in the morning of the market (Park Royal area, NW10 postcode) Driving to the selected market and setting up the stand, which consists of a table and table dressings, canopy and weights , and the pre-packed meals. Chatting to the customers and explaining the products (full training given) Taking payments when products are sold Closing down the stand (takes only five minutes) Returning the stand and left over stock to Park Royal. Trading hours are 10am - 2pm (with a little bit of set up time and breakdown time each side) It is really helpful if the applicants live in the area but not essential as they will need to drive to Park Royal to pick up the equipment needed. ** £85 plus commission for a really fun short day. COMMISSIONS ON TOP MOST OF OUR REGULAR TEAM MEMBERS EARN £300 PLUS PER WEEKEND FOR TWO SHIFTS. ** The applicant will need to have his or her own car. ** Congestion charges paid by the company. Parking is free

We are looking for a confident, energetic, and commercially minded Telesales & Sales Support Executive who can help generate new business opportunities while supporting the wider sales team. This is a dual-function role combining: Outbound Sales Driving new business opportunities through proactive calling, lead generation, qualification, and appointment setting. Sales Support Helping the sales team stay organised, efficient, and focused through strong administration and pipeline coordination. This is an ideal role for someone who enjoys speaking with people, thrives in a target-driven environment, and wants to build a long-term career. Key Responsibilities ✓ Telesales & Lead Generation ✓ High-volume outbound calling to targeted business prospects ✓ Identify key decision-makers ✓ Qualify opportunities ✓ Book quality appointments for the sales team ✓ Follow up warm leads and run campaigns ✓ Build rapport quickly and professionally ✓Help grow the sales pipeline Sales Support ✓Provide day-to-day support to the wider sales team ✓ Assist with follow-ups and diary coordination ✓ Help manage pipeline activity ✓ Support internal communication and sales processes ✓ CRM & Administration ✓ Log all calls, notes, and actions accurately ✓ Maintain prospect and customer records ✓ Manage callbacks and reminders ✓ Produce basic activity reports where required Performance ✓ Work within a KPI-driven environment ✓ Operate in a recorded and monitored call system ✓ Maintain strong call quality ✓ Improve performance through feedback and coaching Ideal Candidate ✓ Minimum 2 years’ telesales / outbound sales / appointment setting experience ✓ Excellent spoken English and communication skills ✓ Strong telephone confidence ✓ Resilient and target-driven mindset ✓ Organised and detail-focused ✓ Good IT skills ✓ B2B sales experience (min 2 years) ✓ CRM experience ✓ Sales support / admin experience ✓ Experience targeting care homes, hospitality, or commercial sectors (ideal) We want someone who is: ✓ Naturally engaging ✓ Positive and proactive ✓ Commercially aware ✓ Reliable and accountable ✓ Resilient under pressure ✓ A team player ✓ Ambitious and eager to progress Working Arrangement ✓ Preferred: Office-based in NW10 ✓ Hybrid: Considered for strong candidates ✓ Remote: Considered for exceptional UK-based candidates only All candidates will receive a dedicated phone extension and access to our monitored call platform.

Experienced Chef Needed to start soon as. Must be experienced and can start soon as. Mainly Evening shift from 4/5 pm till around 10pm. Plus lunch service on weekends. Around 45 hours per week. Small and friendly team, Open kitchen serving Spanish and Italian menu.

Barista, waiter or waitress required urgently for small family run cafe/ restaurant Full time. Good rates of pay an flexible hours. Immediate start. Not open in evenings

Looking for a retail assistant who has a genuine passion for food and creativity. you will play a crucial role in creating a welcoming and enjoyable experience for our customers. Your main responsibilities will include greeting and serving customers, taking orders, and ensuring the cleanliness and organization of the café. Key Responsibilities: • Customer Interaction: Provide friendly and efficient service, ensuring customers feel valued and comfortable., • Order Management: Accurately take and process orders, ensuring timely service., • Cleanliness: Maintain a clean and inviting environment by regularly tidying the front-of-house area., • Team Support: Collaborate with team members to ensure smooth daily operations. Requirements: • A positive attitude and strong communication skills., • Ability to work efficiently in a fast-paced setting., • Previous experience in a customer-facing role is a plus but not required. Be part of a small, friendly team at The Eclectic Collection, where your contribution will be valued and your skills developed in a dynamic café atmosphere.

Company Overview Nail Theory woman owned and led luxury start up in the heart of Hampstead Garden Suburb’s north west London. Want to be recognised and appreciated for your talent? Summary We are seeking a Nail Technician to join our team in the UK. This role is vital in ensuring our clients receive exceptional beauty services that complement our health-focused environment. Based in London, this position offers an exciting opportunity to work in a dynamic and health-conscious setting. Responsibilities Provide professional nail care services including manicures and pedicures. Maintain a clean and hygienic workspace following health regulations. Consult with clients to understand their preferences and recommend suitable nail treatments. Stay updated on the latest nail trends and techniques. Ensure customer satisfaction through attentive service. Manage appointment schedules efficiently. Uphold the company's standards of quality and professionalism. Qualifications Proven experience as a Nail Technician or similar role. Excellent communication and customer service skills. Knowledge of current nail trends and techniques. Ability to maintain high standards of hygiene and safety. Friendly, professional demeanor with a passion for beauty services. Fluent in English. Previous experience working in a health-conscious or customer-focused environment is a plus. Call-To-Action Ready to bring your talent for beauty to a place that values wellness and authenticity? Join Nail Theory as our next Nail Technician and help us create a relaxing, beautiful experience for every guest.

Volunteers needed to join our After School Club. Your duties will include bringing children to the club from local schools, helping them with their reading and homework. Afterwards we play games with the children like Lego, plus plus, draughts, chess etc. We do arts and crafts and physical games too

We’re looking for a part-time member to join the Sunny’s team — someone who’s friendly, hardworking and enjoys being around people. As a small team, everyone plays an important role, so you’ll have the opportunity to take on responsibility across both the bar and kitchen. The role will involve: Serving and looking after customers Taking orders and running the bar Pizza preparation and service Keeping the bar and restaurant clean and organised Helping wherever needed to keep service running smoothly The opportunity to learn how to make pizzas The ideal person will be outgoing, reliable, proactive and hands-on, with the confidence to take initiative and get stuck in. We’re looking for someone who wants to learn, take ownership and grow with the business. Hospitality experience is a plus, but the right attitude matters more than experience. 📍 West Hampstead (NW6) ⏰ Part-time

san Pietro restaurant is an authentic Italian restaurant in London, dedicated to fresh ingredients and high-quality service. We focus on traditional Italian cooking with a modern touch, utilizing seasonal produce and classic techniques. We are seeking an enthusiastic and dedicated Waiter/Waitress to join our front-of-house team. This role is essential in delivering an exceptional dining experience to our guests, ensuring attentive service and a welcoming atmosphere. Key Responsibilities: • Take food and beverage orders accurately and efficiently., • Serve meals and drinks to customers, ensuring timely delivery and presentation., • Provide excellent customer service, addressing inquiries and ensuring guest satisfaction., • Maintain a clean and organized dining area., • Handle payments and operate the POS system., • Assist with setting up and closing down the restaurant, including table preparation and cleaning duties., • Adhere to all food safety and hygiene regulations. Requirements: • Proven experience as a Waiter/Waitress, preferably in a busy restaurant environment., • Strong customer service and communication skills., • Ability to work efficiently under pressure in a fast-paced environment., • A positive attitude and a passion for hospitality., • Flexible availability, including evenings and weekends., • Ability to work collaboratively as part of a team., • Italian language skills are a plus. What We Offer: • A supportive and professional working environment., • Opportunity to work in a vibrant Italian restaurant setting., • Competitive salary based on experience., • Staff meals and other employee benefits., • Opportunities for professional growth and development within our team.

We are seeking a talented and passionate Breakfast Chef / Brunch Chef to join our team. This full-time position offers 40 hours per week with a competitive hourly rate of £ 13.50 to £14, plus service charge. Benefits Include: • Yearly pay review, • Complimentary food and drinks during shifts, • 50% discount on food and drinks when off duty Join a dynamic and growing brand with a passion for quality and creativity. If you love breakfast service and enjoy working in a friendly environment, we’d love to hear from you. Apply now to be part of our exciting journey.

📢 RESPONSIBLE CHEF – FULL TIME 📍 TONY’S PITA 📍4 new College Parade nw3 5ep TONY’S PITA is looking for a responsible and committed Chef to join our professional kitchen team. 🔹 Position Details • Position: Chef, • Hours: Full-time, • Pay: Starting from £16 per hour, • Performance-based bonus & pay increase 🔹 Key Responsibilities • Prepare food to a consistent, high standard, • Maintain hygiene and Food Safety standards, • Work efficiently as part of a team, • Stay organised and perform well during peak hours, • Take responsibility for quality and cleanliness 🔹 Requirements • Previous kitchen experience, • Responsible, reliable, and professional attitude, • Ability to work under pressure, • Experience in fast food / Greek cuisine is a plus 🔹 What We Offer • Competitive pay starting from £16/hour, • Bonus based on performance, • Professional and stable working environment, • Real opportunities for pay growth and long-term development

Experienced Chefs (Part-Time & Full-Time) We are excited to announce that we are on the lookout for both part-time and full-time EXPERIENCED CHEFS to join our dynamic team. Ideal candidates will have previous experience in a burger joint and with a minimum of 2 years in a chef role. Knowledge of brunch and breakfast preparation is a plus, as we offer a delightful brunch menu on weekends. At our establishment, we are all about GOOD-MOOD-FOOD. We take immense pride in the quality of our ingredients, with most products crafted in-house using the finest British produce. As a member of our team, you won’t just be flipping burgers on the grill; you will also have the opportunity to create sauces, pickle onions, and collaborate with the team to develop new culinary ideas. We believe that the energy in our kitchen is vital, and we treat our team like family. Spending long hours together should be enjoyable, and our vibrant kitchen environment ensures that our chefs are always smiling, even during busy times. In return, we offer a competitive salary, flexible hours, staff meals, and discounts at our restaurants. If you’re ready to be part of our family and help us flip some delicious BUNS, we’d love to hear from you!

Maths and English tutor to help with 11 plus and homework every evening at the restaurant for 10 years old boy years 6

The bar staff is responsible for delivering exceptional customer service by preparing and serving beverages, both alcoholic and non-alcoholic, in a timely and professional manner. This role requires a keen attention to detail, strong interpersonal skills, and a thorough knowledge of drink recipes and mixology techniques. The ideal candidate will be able to create a welcoming atmosphere, maintain a clean and organized bar, and ensure all legal regulations related to alcohol service are followed. Key Responsibilities: 1. Drink Preparation and Service: • Mix and serve a variety of beverages, including cocktails, mocktails, wines, beers, and spirits., • Provide recommendations to customers on drink selections based on their preferences., • Ensure all drinks are prepared according to standard recipes and portion sizes. 1. Customer Service: • Greet and engage with customers in a friendly and professional manner., • Take orders accurately and ensure customers are served promptly., • Address customer inquiries and complaints efficiently, escalating issues to the Bar Manager when necessary. 1. Bar Maintenance and Cleanliness: • Keep the bar area clean and organized, including washing glassware, cleaning countertops, and maintaining equipment., • Restock bar supplies such as liquor, mixers, garnishes, and other essentials throughout the shift., • Conduct regular inventory checks and report shortages or discrepancies to the Bar Manager. 1. Cash Handling and Transactions: • Handle cash and credit card transactions accurately, ensuring all sales are recorded correctly., • Balance the cash register at the end of the shift, reporting any discrepancies. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Comply with all local laws and regulations regarding the sale of alcohol, including verifying customer age and refusing service to intoxicated patrons., • Attend regular training sessions on responsible alcohol service, first aid, and emergency procedures. 1. Team Collaboration: • Work closely with other bar staff, waitstaff, and kitchen staff to ensure efficient service., • Assist in the training of new bar staff as needed., • Participate in staff meetings and contribute to the continuous improvement of bar operations. Qualifications: • Previous experience as a bartender or in a similar role is preferred., • Strong knowledge of mixology, drink recipes, and beverage trends., • Excellent communication and customer service skills., • Ability to work in a fast-paced environment while maintaining high standards of service., • Basic math skills for handling cash transactions., • Flexibility to work evenings, weekends, and holidays as needed. Physical Requirements: • Ability to stand for long periods of time., • Capable of lifting heavy items, such as cases of liquor or beer kegs, as required. Additional Skills: • Certification in responsible alcohol service (e.g., TIPS or equivalent) is a plus., • Passion for the hospitality industry and a positive attitude.

Fundraising Officer (Part-Time) Location: Eastcote, HA4 9XA (with some potential for home working) Salary: £30,000 FTE (£17,015 pro rata, inclusive of holiday allowance) Hours: 22 hours per week during school term time (39 weeks) plus 7 hours per week for 7 weeks during school holidays Reports to: Fundraising & Communications Manager Help Make a Difference for ADHD and Autistic People Across North West London The Centre for ADHD and Autism Support (CAAS) is looking for a passionate, proactive and relationship-focused Fundraising Officer to help grow our income and expand our impact across North West London. Every year, CAAS supports hundreds of ADHD and autistic children, young people, adults and their families through information, advice, support services, training and community programmes. As demand for our services continues to grow, we are seeking a talented fundraiser who can help us build strong supporter relationships, develop new income streams, and ensure our vital work reaches even more people. If you are an experienced fundraiser who enjoys building connections, creating opportunities and making a real difference in your community, we'd love to hear from you. About the Role Working closely with the Fundraising & Communications Manager and CEO, you will play a key role in developing and delivering fundraising activities that generate sustainable income and increase awareness of CAAS. This varied and rewarding role will include: • Developing and delivering community fundraising initiatives and events, • Recruiting and supporting individual and community fundraisers, • Building relationships with donors, schools, community groups and corporate partners, • Researching and developing new fundraising opportunities, • Supporting trust and grant applications, • Helping to grow digital and social media fundraising campaigns, • Maintaining fundraising records and supporter data using our CRM, • Representing CAAS at events, presentations and community engagements You will also act as an ambassador for the charity, delivering excellent supporter care and helping donors understand the impact of their contributions. About You We're looking for someone who brings enthusiasm, initiative and a proven ability to generate income through fundraising activities. You will have: Essential • Experience in a fundraising role, ideally within the charity or not-for-profit sector, • A successful track record in community fundraising, events, individual giving or related income generation, • Experience building relationships with donors, supporters, community groups or corporate partners, • Strong communication and presentation skills, • Excellent written skills, including experience preparing funding applications or fundraising materials, • Experience using a CRM or database to manage supporter information, • Strong organisational skills and the ability to manage competing priorities, • A positive, professional and collaborative approach Desirable • Experience supporting fundraising volunteers or volunteer groups, • Corporate fundraising experience, • Experience contributing to larger trust and foundation applications, • Knowledge of digital fundraising and social media campaigns, • A fundraising qualification or equivalent experience, • Full UK driving licence You do not need previous experience of working with ADHD or autistic people. Full training will be provided. What matters most is that you share our commitment to inclusion, diversity and improving the lives of neurodivergent people and their families. Why Join CAAS? Make a genuine difference to local families and communities Join a passionate and supportive team Flexible working arrangements available Opportunity to develop your fundraising career across multiple income streams Training and professional development opportunities Be part of a respected charity with a growing impact across North West London Our Commitment to Equality, Diversity and Inclusion CAAS values diversity and welcomes applications from people of all backgrounds. We particularly encourage applications from people from Black, Asian and ethnic minority communities, disabled people, and LGBTQ+ candidates. We are committed to flexible working and will consider options including term-time working, compressed hours, annualised hours and job-share arrangements where appropriate. Safeguarding CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The successful candidate will be required to provide satisfactory references, complete pre-employment checks and undertake an Enhanced DBS check. Apply Now Join us and help create neurodiverse-aware communities where ADHD and autistic people can thrive. Applying If you’re looking for a supportive, inclusive workplace, we’d be delighted to receive your application, along with a short covering note. Please note that all applications must be completed through completion of our application, available via our website. CV's alone will NOT be accepted. Please note If you haven’t heard from us within two weeks of the closing date, please assume that you have not been shortlisted for interview. Due to the volume of applications we receive, we are unfortunately unable to respond to everyone individually. Thank you for considering a role with us – we genuinely value your interest and hope you will consider applying for future opportunities.

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.