Pms systems jobs in London

Born in 1985, our 61-bedroom California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar and terrace. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 4 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will have a to-do attitude and will be a hospitality professional, passionate about customer service and guest journeys. The role reports directly to the Front of House Manager and requires someone with superb organization and communication skills. The Hotel Receptionist will: - ensure arrivals, check-in & check-out are managed smoothly and efficiently to the highest customer service level. - have great attention to detail. - have great communication skills. - have an excellent command of English, both verbal and written. - be extremely knowledgeable regarding the company's services, standards & products. - flexible on working hours and duties. - have a great eye for details and will maintain guests’ records up to date at all times. - provide exceptional customer service and unforgettable experiences. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

We care about your career and are known for having the absolute best people in the industry. When you join us as the Global IT Lead – Hotel Applications, you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. You will be responsible for maintaining/supporting existing multi-property environment of Opera PMS, SImphony, Synxis Dynamics CRM , and other associated global systems . You’ll support the applications department with project implementation and coordination, and work with third parties and internal stake holders to run test scripts assure functionalities are delivered Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As the Global IT Lead – Hotel Applications, you’ll have the opportunity to bring these to life and continue to create our legacy. Some other aspects of your role will be to act as the liaison between the Hotels and the IT organization in regards to Global business applications, and maintaining and develop appropriate DC Global applications security standards and associated processes The items shared are the essence of a day in the life of a Global IT Lead, but we’ll make sure you are provided with specifics on how we care for our hotels and corporate office. Nine iconic addresses, nine extraordinary hotels, one unique collection. One global compass guiding you to the only destinations you’ll ever need. But what will make it your collection? Perhaps we’ll be a second home, where you’re always in the place to be. Or the canvas for golden moments that create your treasured memories. We may simply provide a true sense of belonging ‒ wherever you are. For in yesterday’s rich heritage you’ll find our knowledge and experience. In today’s beautiful surroundings you’ll feel our craftsmanship and splendour. In tomorrow’s memories you’ll know the warmth of our team. But only you can decide how you’ll write our future legacy. So, be our guest. Be our story. Be whatever your heart desires. We’ll be honoured to take care of you. Welcome to Dorchester Collection. Iconic Hotels in Iconic Places.

Job Title: Bartender 🏳️‍🌈 🏳️‍⚧️ Please come to the Dolphin on Wednesdays for a face to face interview from 5 PM. Job Description: We are seeking a skilled and enthusiastic bartender to join our team and provide exceptional service to our customers. As a bartender, you will be responsible for crafting and serving a wide variety of beverages, including cocktails, beers, wines, and non-alcoholic drinks. Your role will involve engaging with customers, taking drink orders, and ensuring timely and accurate delivery of beverages. Additionally, you will be expected to maintain a clean and organized bar area, monitor inventory levels, and restock supplies as needed. The ideal candidate will have excellent communication skills, a strong knowledge of drink recipes, and the ability to multitask in a fast-paced environment. Prior experience in bartending and a relevant certification are preferred. If you are passionate about creating memorable experiences for customers and thrive in a dynamic atmosphere, we encourage you to apply for this position. Responsibilities: 1. Greet customers and take drink orders. 2. Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and standards. 3. Engage with customers in a friendly and professional manner, providing recommendations and answering questions about the menu. 4. Maintain cleanliness and organization of the bar area, including bar tops, equipment, and glassware. 5. Monitor inventory levels and restock supplies as needed. 6. Process payments and handle cash transactions accurately. 7. Adhere to all safety and sanitation policies and procedures. 8. Collaborate with other staff members to ensure smooth operation of the bar. 9. Stay updated on current trends in the beverage industry and continuously improve your skills and knowledge. Requirements: 1. Proven experience as a bartender or similar role. 2. Excellent knowledge of drink mixing and cocktail recipes. 3. Strong communication and interpersonal skills. 4. Ability to work well under pressure in a fast-paced environment. 5. Attention to detail and a passion for providing exceptional customer service. 6. Familiarity with POS systems and cash handling procedures. 7. Ability to work evenings, weekends, and holidays as needed. 8. Certification in bartending or relevant field is a plus. Benefits: - Competitive wages - Flexible scheduling - Opportunities for advancement - Employee discounts

The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 on 4 off (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Night Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

Want be part of us? We are now looking for a talented Front Desk Agent to join our team! Core Responsibilities: To maintain a high profile presence on the Reception desk and be accessible to guests and clients at all times. Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner. To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guests whenever the possibility arises in order to maximize hotel sales. To be fully conversant and able to operate the hotels property management system (OnQ PMS). To be aware of the hotels availability to ensure that every opportunity is taken to maximize room sales and upselling opportunities. To deal with cash, cheque, credit card and sales ledger transactions in accordance with the hotel standards of procedures (SOP) manual, and to ensure that any discrepancies are reported immediately. To ensure the float handed over is checked and correct on every occasion.

KT&T is looking for a Night Auditor and the essential requirements are: Previous Receptionist experience with OPERA system Good English level Work alongside a fantastic team and enjoy a world where career progression opportunities and world-class training are available to you. Summary of the position: Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. What we offer: Initial payment £11.95 per hour. 28 days paid holiday pro rata Work alongside some amazing talent- award-winning, experienced hospitality professionals Job Types: Full-time, Zero hours contract Salary: From £11.95 per hour Schedule: Day shift Flexitime Weekend availability Experience: Opera: 1 year (preferred) Work Location: In person