Administrative Manager
2 days ago
City of London
Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Regional Admin Manager – Europe will oversee and streamline administrative operations across POP MART’s European offices. This role ensures day-to-day operations run smoothly, regulatory compliance is maintained, and internal standards are consistently applied across different countries. The successful candidate will bring strong organisational and stakeholder management skills, with the ability to balance strategic oversight and hands-on execution across multiple markets. Responsibilities • Manage office operations and facility services across European offices, ensuring consistency and efficiency., • Oversee vendor management for supplies, maintenance, cleaning, and equipment procurement, • Lead office lease management, relocations, renovations, and seating plans in coordination with local teams, • Ensure compliance with European health and safety regulations and workplace standards, • Develop and maintain standardised administrative systems across countries, while adapting to local requirements, • Support cross-border travel, internal events, and meeting logistics, • Consolidate and monitor regional administrative budgets, ensuring effective cost management, • Track and manage office assets, maintaining accurate inventory records across markets, • Coordinate audits and oversee asset transfer or disposal in line with group policy, • Supervise and support local admin staff or external service providers, • Act as the point of contact for admin-related onboarding and offboarding activities, • Support cross-functional teams with documentation, courier services, and visa or work permit coordination, • Identify opportunities to improve efficiency and implement process enhancements, • Contribute to the development of admin SOPs, approval workflows, and documentation standards Required Qualifications • Bachelor’s degree in Business Administration, Management, or a related field, • 5–7 years of experience in office administration, with at least 2 years in a regional or multi-country role, • Strong understanding of European operational practices and compliance requirements, • Excellent communication and stakeholder management skills, with experience working across functions and countries, • Fluent in English; proficiency in another European language is an advantage. Mandarin is considered a plus for HQ coordination, • Willingness to travel occasionally within Europe, • Highly organised, detail-oriented, and capable of managing multiple priorities, • Self-starter with strong ownership and follow-through, • Comfortable working in multicultural and diverse teams Desirable but Not Essential • Experience in the retail sector or pop culture industry, • Familiarity with office management practices in POP MART’s European countries (UK, France, Italy, Germany, Netherlands, Spain), • Experience in managing regional budgets and vendor relationships across multiple countries If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.