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  • E-Commerce Operative
    E-Commerce Operative
    1 day ago
    £26000–£28000 yearly
    Full-time
    Croydon, London

    The E-commerce Operative will be responsible for providing exceptional customer service by optimizing the online buyer experience. You will offer administrative and operational support. Responsibilities Customer Service: Act as primary point of contact for online and mail order customers, answering phone and email enquiries, resolving complaints and processing orders in an efficient and timely manner. Operational: Processing, packaging and shipping orders accurately; Organizing stocks and maintaining inventory; Inspecting products for defects and damages: Take pictures and film packaging process: Examine incoming and outgoing shipments: Organize warehouse space: Receive, unload and place incoming inventory items appropriately: check, verify and fill customer invoices: follow company safety and hygiene rules. Website Online Shop: Create, edit and upload product photography and descriptions to the e-commerce platform and remove discontinued/out-of-stock items in a timely manner. Stock Control: Assist with rolling stock checks, unpack and process daily deliveries, process returns and write-offs, assist with exit strategy for slow moving and discontinued stock, keep storage areas organized and easy to navigate; Inventory update – every week. SKILLS AND REQUIREMENTS: Must have good telephone communication skills. Experience within customer service. Able to work independently with a 'Can do attitude' Ability to resolve customer issues and address complaints. Basic computer literacy particularly Excel and Word, Internet and e-mail. Portuguese / English Speaking is a must.

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  • Referral Partner
    Referral Partner
    6 days ago
    Part-time
    London

    Referral Partner - Fully REMOTE Freelance Opportunity We are inviting motivated, language-skilled individuals to join us as Referral Partners. This is a flexible, remote opportunity suitable for people who can connect us with individuals interested in studying higher education in the UK. Work from anywhere in the world. About the Role As a Referral Partner, your responsibility is straightforward: identify potential applicants, who meet UK study and residency requirements (training will be provided) and share their contact details with us. From that point onward, our admissions team manages the full process directly with the applicant. This role does not involve sales, advising, or administrative work. About Us We are a professional education consultancy agency specialising in supporting individuals who want to access higher education at UK universities. Our team provides applicants with free, end-to-end support, including guidance, documentation assistance, and application management. Earnings Referral Partners can earn up to £200 per applicant, paid after: • The applicant has successfully enrolled., • Their attendance has been officially confirmed., • Their tuition fees have been processed by either Student Finance or the student (if self funded) and paid to the university. There is no cap on the number of applicants you can refer and no limit to how much you can earn. Requirements: • Conversational English Advantage: • Proficiency in at least one of the following languages: Portuguese, Ukrainian, Romanian, Bulgarian, Turkish, Spanish, Italian, Polish, Russian, Greek, Hungarian, Croatian, French, Albanian. • Ability to identify and refer individuals who meet UK study and residency criteria., • Good social media and advertising skills. Professional communication and reliability. No geographical restrictions — you can work from anywhere in the world in your own time.

    No experience
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  • Dog Groomer
    Dog Groomer
    11 days ago
    £14–£17 hourly
    Part-time
    Harrow

    Lily's Club is a small business in Harrow, Greater London. We are professional and agile. Our Harrow salon has been open for 18 months. Following our exceptional experience with the public in Harrow alongside incredible reviews, we have recently expanded to a second salon in Wood Green. Because of this, we are looking to expand our salon staff in Harrow to fit with our current client base. Our work environment includes: • Modern grooming salon, • All required grooming equipment, • Growth opportunities, • International workforce, • Safe work environment Overview We are seeking a dedicated Pet Groomer to join our team in providing professional grooming services for our furry clients. If you have a passion for animals and enjoy making pets look and feel their best, we want to hear from you. We are looking to take an on experienced groomer, preferably with 2+ years of experience in dog grooming. Responsibilities • Perform grooming services such as bathing, brushing, clipping, and styling pets according to breed standards or owner preferences, • Handle pets with care and ensure their safety and comfort throughout the grooming process, • Maintain cleanliness and hygiene in the grooming area, • Communicate effectively with pet owners to understand their grooming requirements and provide excellent customer service, • Preferably working days of Tuesday, Wednesday, Friday and Saturday. There is also a further opportunity of working Thursday down the line if wished., • Monitor pet health and report any concerns to the relevant veterinary professionals Qualifications • Experience in animal care and handling, particularly in grooming procedures, • Ability to lift heavy pets and equipment when necessary, • Strong customer service skills to interact with pet owners effectively, • Knowledge of veterinary practices is advantageous but not essential

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  • Dental Practice Manager
    Dental Practice Manager
    2 months ago
    £35000–£55000 yearly
    Full-time
    London

    Kensington Olympia Dental Clinic is a modern private dental clinic delivering high-quality care with a premium, patient-first experience. We are hiring a commercially minded Practice Manager to lead day-to-day operations, drive team performance, and consistently convert enquiries into bookings and treatment acceptance. This role is ideal for someone with strong dental practice management experience who is highly organised, and confident leading a sales-focused front-of-house and patient journey. The Role You will be accountable for clinic performance across: • Reception and patient journey, • Diary utilisation and capacity planning, • Conversion rates (enquiries → consultations → treatment), • Team standards, training, and accountability, • Operational compliance and smooth daily execution You will work closely with clinicians and leadership to ensure an excellent patient experience while maintaining strong commercial performance. Key Responsibilities Operations & Leadership • Lead the reception/admin team and keep the clinic running to a premium standard, • Own the daily schedule: appointment flow, clinician utilisation, and minimal downtime, • Implement and maintain SOPs, checklists, and high-performance routines, • Manage stock, labs, suppliers, and service contracts Sales & Growth (Core Priority) • Drive booking conversion from calls, WhatsApp, website leads, and walk-ins, • Ensure follow-up systems are executed daily (no lead left behind), • Track and improve treatment acceptance through confident patient coordination, • Coach the team on scripts, objection handling, and premium patient communication, • Monitor key performance metrics and report weekly performance with action plans People & Culture • Recruit, train, and performance-manage reception and admin team members, • Run daily huddles and weekly reviews, • Promote a calm, professional, accountable clinic environment Compliance & Quality • Ensure smooth compliance with clinic standards (policies, records, protocols), • Work with leadership to maintain quality, audits, and governance routines Requirements (Must Have) • Minimum 2+ years as a Dental Practice Manager or senior dental management role, • Strong understanding of private dentistry operations and patient journey, • Proven ability to increase conversion, fill diaries, and drive sales outcomes, • Highly organised with excellent attention to detail and follow-through, • Confident communicator (phone, WhatsApp, email, in-person), • Comfortable leading a team and holding standards firmly, • Experience in a premium/private clinic environment (London preferred), • Knowledge of dental software(DENTALLY)/CRM systems, • Experience implementing scripts, scorecards, and performance dashboards How to Apply Apply with: • Your CV and a short cover note answering:, • Your dental management experience (clinic type, team size), • One example of how you improved conversions/diary utilisation, • Your notice period and availability Language: Portuguese and Spanish (preferred)

    Immediate start!
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