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Job Title – Patient Advisor \n Location – Liverpool \n Hours – 40 (Must be flexible to work evenings and weekends) \n Salary – from £27,000 plus bonus \n Optical Express are the market leader in Vision Correction Surgery (Laser Eye Surgery and Premium Pay Intraocular Lens Surgery in the UK). As an entity, we treat more patients than all other private providers do put together. For close on twenty years, Optical Express have delivered in excess of 60% of premium pay Laser and Lens Replacement Vision Correction procedures in the UK and Ireland. \n We are seeking Patient Advisors for our Liverpool clinic. This is a pivotal role in our business, with responsibility for delivering an outstanding and well-structured patient journey across our services. The role of a Patient advisor is to act as a support to our clinicians, whilst also carrying operational and commercial responsibilities. \n Our Patient Advisors are the patients primary point of contact through all stages of the process from introduction to post operative follow up, they combine exceptional patient care and service delivery standards in line with high-end luxury purchases. \n Main Responsibilities \n\n • Support Patients having vision correction surgery across all steps of patient pathway, building rapport and maintaining patient confidence.\n, • Deliver warm, professional patient welcomes and manage first impressions.\n, • Capture high-quality diagnostic scans for clinical interpretation, whilst communicating with the patients on the features and benefits of our technology.\n, • Support in delivery of consultations for optometrists and/or Surgeons, in-clinic or virtual.\n, • Close consultation process and schedule surgery and aftercare.\n, • Manage payment, finance and administrative booking requirements.\n, • Meet and exceed individual commercial KPIs.\n\n Experience/requirements \n\n • Previous experience of a patient facing role\n, • Excellent communication and interpersonal skills\n, • High attention to detail and organisational skills\n, • Proficient with use of digital and diagnostic technology\n, • Experience within healthcare or high-end retail would be preferred.\n, • Strong commercial awareness.\n\n A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: \n\n • State of the art, modern working environments\n, • 33 days annual leave*\n, • Free Laser Eye Surgery and Intraocular Lens Surgery\n, • Free eye tests\n, • Discounted prescription eye wear and sunglasses\n, • Generous Optical Express friends and family discount scheme\n, • Ongoing training and development opportunities\n, • Pension scheme\n, • Access to a range of exclusive offers, discounts and rewards\n, • Employee Assistance Programme and Wellbeing Solutions/Support\n

What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role Overtime opportunities also available You have an opportunity to earn up to 41,900 annually Do you want more local driving and be a valued member of a delivery team? This may be the role for you. Working 45 hours per week you will enjoy a varied role driving locally as well as building relationships with our regular customers. Our drivers are the beating heart of our business and you will play a vital role in ensuring customers receive their deliveries on time and with a great service. Working on an “Any 5 from 7” contract, our shift patterns will include some weekend working. You will be responsible for Making sure our customers are able to keep their shelves full with the products needed by their customers. You'll be loading stock in to the vehicle at the Branch and unloading at the customer premises. You'll also need to ensure the paperwork is completed accurately. You will need Cat C / 18T Licence Previous experience of driving (at least two years) Previous experience of delivery driving is preferred Ability to carry out manual deliveries Excellent interpersonal skills with a positive customer service attitude Good level of literacy and numeracy About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK. Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed Leader and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco TPBN1_UKTJ

At EY, we’re all in to shape your future with confidence. Join us to help build a better working world. Architecture role within EY Client Technology’s Technology Strategy & Architecture (TS&A) function. Responsibilities include defining and delivering architectures, designs for business‑critical global products and platforms, hosted in a variety of infrastructure/environments, emphasizing reusability, scalability and reliability in alignment with EY’s mission. • Build relationships across the business to understand requirements, strategy and help build product/platform roadmaps; translate business requirements into architecture blueprints, high‑ and low‑level design., • Own the overall technology, architecture and design landscape of the product/platform from solutioning to delivery, adoption and sale phases., • Potentially lead a team of architects in a portfolio or large product, set overall technology and architecture direction and oversee end‑to‑end delivery; provide architecture governance and guidance., • Solve complex problems where solutions may not exist; ideate and incubate new solutions/ways of working/technologies; conduct feasibility, build‑vs‑buy analysis, vendor evaluations, proof of concepts and present options to the business., • Work closely with multi‑disciplinary teams (engineering, platform, infosec) to deliver envisioned architectures and design via optimized delivery approaches, complying with enterprise standards, practices, policies and guidelines., • Provide leadership in product delivery to build and consume reusable functional and technical assets; identify, define and implement reusable assets and standards., • Support product and project managers in building plans, forecasts, estimations and cost models for new and existing products/platforms, balancing cost, risk and quality., • Coach, mentor and support development teams during delivery; ensure artifacts comply with envisioned architecture, quality standards, design practices; conduct code reviews and architecture reviews., • Contribute to architecture and development standards/guidelines to promote optimization and consistency., • Work across multiple projects with varied stakeholders; set architectural direction, build consensus, mediate conflicts, provide technical leadership and advisory services to the business., • Demonstrate strong interpersonal communication and organizational skills for leading global, distributed teams., • Cultivate lasting relationships across business, IT and vendors/industry analysts to maintain insight into enterprise and industry trends; evangelize technical quality, emerging technologies, sharing & experimentation across the org through mentoring, hackathons, communities, etc., • Led and governed a global team of solution and technical architects across a large, complex portfolio of products, achieving successful implementation and adoption., • Architecture leadership with advanced understanding and practical experience of the role across the entire lifecycle, proven in a large, global product platform ecosystem., • Hands‑on deep experience in at least one specialization (application, infrastructure/cloud, integration, data, security) and successful delivery of functional and non‑functional aspects using native cloud, full‑stack, data, security, AI technologies., • Expert skills in defining, designing and developing distributed and scalable products and platforms using reusable domain‑specific composable microservices on containers on multi‑platform/hybrid clouds (Microsoft Azure preferred)., • Expert skills in multiple programming and scripting languages (JavaScript, .NET, Java, Python, C++, etc.), SQL/noSQL, Big Data, analytics and machine learning, authentication/authorization technologies; Microsoft and Azure based skills preferred., • Ability to adopt and relate new technologies while adhering to security and EY standards., • Understanding of business and organizational strategy; ability to communicate solutions to business partners effectively., • In‑depth knowledge of design patterns and architectural styles (traditional, microservices, containers, event‑driven, data streaming)., • Strong collaboration, analytical, interpersonal and communication abilities., • Bachelor’s Degree or equivalent in Engineering, Computer Science, IT, Mathematics, Economics., • 15+ years overall IT industry experience, including 5+ years in a solution or technical architect role using private/public cloud IaaS, PaaS, and SaaS platforms., • Relevant certifications (Microsoft Azure, TOGAF, AWS Cloud, CISSIP, etc.)., • Thought leadership experience presenting ideas and solutions to varied audiences, including industry forums., • Experience designing and implementing business use‑cases using low‑code/no‑code, Generative AI, data reporting, governance, mobile apps, deep cloud security concepts. Self‑starters who can take initiative and get things done; critical and creative thinkers; comfortable working with diverse outsourced on/offshore teams; willingness to work outside normal hours to partner globally; travel may be required. Competitive compensation package with discretionary bonus; comprehensive medical, prescription drug, dental coverage; defined contribution pension plan; vacation policy plus paid personal days. Includes learning, coaching, and flexibility. Base salary ranges $138,200 to $266,000 (US); $165,800 to $302,300 for major metros. Total Rewards package includes medical, dental, pension/401(k), and paid time off options. Hybrid model: 40–60% in‑person expectation. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, veteran status, disability, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities. #J-18808-Ljbffr