Dental Technician (Lab Leader)
23 days ago
Bolton
Dental Technician (Lab Leader) Bolton | On-site | Full-time Role overview We are hiring a hands-on Dental Technician (Lab Leader) for a modern, digital dental laboratory in Bolton. This is a technical leadership role focused on quality, workflow standards, and team development across implants, crowns and bridge, dentures, chromes, orthodontics, and lab-to-lab production. You will work closely with an Operations Manager and the wider management team. You will lead the technical side of the lab, while day-to-day operations, scheduling, and resourcing are managed alongside you. About the lab This laboratory delivers premium restorative and prosthetic work for clinicians and a strong UK lab-to-lab network. The lab operates a fully digital workflow with an in-house CAD-CAM suite, advanced manufacturing capability, 5-axis milling, and 3D printing. The lab also supports fast-turnaround, same-day full-arch style services, so consistent processes and clear technical decision-making matter. Key responsibilities Technical leadership and quality control • Lead technical standards across implants, crown and bridge, dentures, chromes, orthodontics, and removable prosthetics., • Own quality control, remake reduction, and root-cause improvement activity., • Act as the escalation point for complex cases, troubleshooting, and clinician queries., • Support case planning on materials, fit, function, occlusion, and finish requirements. Digital workflow and production standards • Drive best-practice workflow from scan intake through production to finishing and final QC., • Partner with digital and production teams to improve handovers, repeatability, and turnaround reliability., • Support best-practice use of milling and 3D printing to maximise accuracy and efficiency., • Identify and implement process improvements without compromising quality. Same-day and fast-turnaround case support • Maintain technical readiness for urgent and fast-turnaround prosthetic workflows., • Coordinate technical requirements for full-arch and high-priority cases., • Ensure predictable outcomes through clear standards and proactive communication. People leadership and training • Coach and mentor technicians through bench-side guidance and structured development., • Set expectations for workmanship, quality consistency, and turnaround discipline., • Support hiring, onboarding, and capability-building as the team grows. Collaboration with operations and management • Work hand in hand with the Operations Manager to align capacity, priorities, and resources., • Provide technical input on quality trends, training needs, equipment, and materials., • Represent the lab professionally with clinicians and lab-to-lab partners when required. Essential requirements • Proven experience as a dental technician in a commercial dental laboratory environment., • Strong technical capability across fixed and/or removable restorations aligned to the lab’s service mix., • A quality-first mindset, with evidence of improving consistency and reducing remakes., • Comfortable working alongside digital production, including CAD-CAM workflow, milling, and 3D printing., • Strong communication with clinicians and lab partners around case planning and outcomes., • Leadership experience through mentoring, training, supervision, or senior technician responsibility. Desirable • Implant restorations and full-arch workflow exposure., • Experience supporting fast-turnaround or same-day prosthetic services., • Experience improving workflow handovers between scan intake, production, and finishing., • GDC registration, if relevant to scope.