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Job Title Practice Manager Report to Clinical Director Accountable to Clinical Director Job Description: About Private Physiotherapy ltd Private Physiotherapy & Rehabilitation Clinic, based in East London (Ilford/Stratford area), specializes in delivering evidence-based, personalized physiotherapy services for patients of all ages—from young children to older adults. Their expert team supports a wide range of needs, including developmental, neurological, musculoskeletal conditions, sports injuries, and post-surgical recovery. Job summary Practice Manager 37.5 Hours per Week, Full time, Permanent Location: City Gate House, 246-250 Romford Rd, London E7 9HZ Main duties Business Development & Client Acquisition: · Identify and engage with potential new clients to secure new contracts, including private clients, solicitors, Case managers, care homes, schools, and corporate partners. · Prepare and present proposals to potential clients, outlining services and value proposition. · Conduct regular follow-ups with potential clients to nurture relationships and move contracts forward. Clinic-based duties Oversee the day-to-day operations of the clinic and the logistics of our off-site services. Manage clinic schedules, appointments, and patient flow to optimize physiotherapist availability for both in-clinic and off-site visits. Maintain and update all operational policies and procedures, ensuring the compliance. Manage and procure clinic supplies, equipment, and consumables, ensuring adequate stock levels are maintained for both the clinic and mobile services. Implement and maintain all health and safety protocols, ensuring a safe environment for both staff and patients. Patient & Client Management: · Act as the primary point of contact for all patient and client queries, providing a professional and empathetic service. · Manage relationships with key partners, including solicitors, medical provider agents, and care homes, ensuring timely communication and efficient case management for all services. · Handle new patient registrations, booking appointments, and managing a patient waitlist, specifically coordinating home visits, school visits, and care home visits with the relevant parties. · Communicate effectively with a diverse range of clients. Financial & Administrative: · Maintaining financial records, to include Profit and Loss, KPIs, expenses and revenue and budget planning · Manage all billing and invoicing, ensuring timely payment from patients and third-party providers for all services, including travel fees for off-site visits. · Process and track all financial transactions, including payments from walk-in patients and contracted services. · Reconcile daily financial reports and prepare weekly/monthly summaries for the clinic owner. Staff Management: · Assist with the recruitment, onboarding, and training of new administrative staff. · Experience of managing a team including knowledge of HR processes and compliance · Manage a small team of administrative and support staff, ensuring they are motivated and productive. · Conduct regular team meetings to ensure clear communication and to address any operational issues, including challenges related to off-site services. Job Revision and Service Review You will be expected to participate in regular reviews of your role and responsibilities to ensure they remain effective and aligned with the needs of the clinic. This includes contributing to the evaluation of services by providing feedback on processes, client care, and operational efficiency. You will also support improvements in clinic services by identifying areas for development and suggesting practical solutions, and actively engage in discussions on service quality, outcomes, and best practices to help enhance the overall patient experience. Job description reviewed by Mohammed Alauddin Date: 15/09/2025
Position Overview: We are seeking an experienced and proactive Conveyancer to join our dynamic team at a reputable UK conveyancing law firm. The ideal candidate will be responsible for managing a caseload of residential and/or commercial property transactions from instruction to completion, ensuring all aspects of the conveyancing process are handled efficiently and professionally. Key Responsibilities: Case Management: • Manage a full caseload of property transactions, including sales, purchases, remortgages, and transfers of equity., • Ensure all transactions are conducted in compliance with legal, regulatory, and client requirements. Client Communication: • Act as the primary point of contact for clients, providing clear and timely updates throughout the conveyancing process., • Offer professional advice on legal matters related to property transactions. Document Preparation: • Draft, review, and finalise contracts, transfer deeds, and other key legal documents., • Conduct due diligence, including reviewing title documents and raising or responding to inquiries. Searches and Compliance: • Order and analyse property searches (local authority, environmental, water/drainage, etc.)., • Ensure compliance with anti-money laundering (AML) regulations, client identity checks, and other statutory requirements. Stakeholder Liaison: • Coordinate with estate agents, mortgage lenders, surveyors, and other parties involved in the transaction., • Negotiate terms and resolve issues as they arise, ensuring smooth progress towards exchange and completion. Completion and Post-Completion: • Handle pre-completion checks, prepare completion statements, and manage funds transfers., • Submit SDLT returns and register property transactions with HM Land Registry within required timelines. Risk Management: • Identify and mitigate potential risks in transactions, escalating complex issues as necessary., • Maintain accurate records and adhere to the firm’s risk management protocols. Qualifications and Skills: • A qualified Licensed Conveyancer, Solicitor, or Legal Executive (preferred)., • Proven experience managing a diverse conveyancing caseload independently., • Strong knowledge of UK property law and conveyancing processes., • Excellent organisational skills, with the ability to manage competing priorities and meet deadlines., • Exceptional written and verbal communication skills., • Proficiency in using legal case management systems and Microsoft Office Suite. Personal Attributes: • Client-focused with a commitment to delivering a high standard of service., • Detail-oriented and thorough in handling legal documentation and compliance requirements., • A problem solver with the ability to handle complex or challenging transactions., • Team-oriented, with a collaborative approach to working with colleagues and stakeholders. Benefits: • Competitive salary, commensurate with experience., • Opportunities for professional development and career progression., • Supportive and inclusive working environment., • Flexible working options may be available. This is an excellent opportunity for an ambitious Conveyancer to grow their career within a supportive and forward-thinking law firm. If you possess the required skills and experience, we’d love to hear from you!