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Product Governance ManagerApply: Hybrid: UK, Home Worker: Bexhill: London: Full time: Posted Today: End Date: November 6, 2026 (29 days left to apply): 60014094Welcome to Hastings Direct We’re a digital insurance provider with bold ambitions to become the best and biggest in the UK market. Over recent years, we’ve made huge investments in our digital capabilities, underpinned by our strong 4Cs culture, to ensure we continue to deliver market leading experiences for our customers. We provide insurance for over four million customers, every interaction with us is shaped by thoughtful design, data-led decision making and a deep understanding of customer needs. Our Commercial, Digital and Marketing teams sit at the heart of this journey – combining entrepreneurial thinking, analytical insight and creativity to build market leading customer experience. From pricing and proposition design to intuitive digital journeys and compelling tone of voice, our teams are passionate about creating experiences that are not only effective, but genuinely enjoyable. As we continue to grow as an increasingly digitised business, our colleagues play a critical role in driving change, shaping the future and making a meaningful difference for our customers every day. Role overview:Product Governance Framework OversightMaintain and enhance a robust product governance framework, ensuring compliance with FCA PROD rules for product design, approval and review. Provide Product Governance oversight, challenge and evidential review across the full product lifecycle, including new product approval, implementation and launch readiness, distribution strategy oversight, in-life monitoring, product change, annual product review, fair value assessment, closed book oversight, withdrawal and post-withdrawal close-out. Assess the completeness, quality and sufficiency of evidence supporting Product Governance decisions.Fair Value Assessments (FVA) & Consumer Duty ComplianceAssess and challenge whether products continue to deliver fair value, escalating concerns where appropriate and ensuring fair value assessments are appropriately evidenced in line with FCA PROD 4 requirements. Use appropriate MI and KPIs to monitor ongoing customer outcomes and identify risks early. Identify issues, recommend actions, track agreed actions and escalate overdue or ineffective where product or value concerns are identified.Product Monitoring & Customer OutcomesRegularly analyse key performance indicators to identify potential customer detriment. Represent the voice of the customer through constructive challenge across product-related changes and business initiativesDocumentation & Policy GovernanceProvide Product Governance oversight and challenge of outcome-critical customer documentation changes, including policy wording governance where relevant, to ensure changes are appropriately evidenced, assessed for customer understanding and escalated through the agreed governance route where required.Stakeholder Engagement & Regulatory GuidanceAct as the Product Governance subject matter expert, applying strong knowledge of FCA PROD, Consumer Duty and ICOBS requirements and working with Compliance on regulatory interpretation, advice and challenge where appropriate. Provide pragmatic regulatory guidance to cross-functional teams including Product, Underwriting, Risk, and Compliance.Support alignment between product manufacturing (AICL / Hastings), as per FCA expectations for manufacturers and distributors. Job details: Product governance, product lifecycle oversight or regulated insurance product experience. Creating & maintaining product documentation Product assessments & reviews Understanding distribution chain impacts on product value Strong ability to interpret MI and identify emerging risks relating to fair value and customer outcomes. Able to influence stakeholders at all levels and embed a culture of strong governance.* Skilled in managing competing priorities with a hands‐on approach.Essential skills/experience: Oversee the development, application, and continuous improvement of a robust product governance framework covering new products, product changes, and ongoing oversight. Assess whether product governance submissions are supported by sufficient, appropriate and timely evidence, including clear rationale, data limitations, customer outcome assessment, fair value assessment, challenge, actions, owners, due dates and closure evidence. Oversee and coordinate Annual Product Reviews and Fair Value Assessments, providing governance oversight, constructive challenge and evidential review to confirm that conclusions are supported by sufficient, appropriate and timely evidence. Monitor product MI and customer outcome indicators to identify emerging risks, recommend appropriate mitigation and escalate concerns where required. Represent the voice of the customer in product forums and provide constructive challenge to ensure product decisions appropriately consider Consumer Duty outcomes. Identify, assess and challenge foreseeable harms and ensure appropriate mitigations, ownership and escalation are documented. Oversight/challenge of outcome-critical documentation (e.g., policy wordings, NTP, IPID) ensuring regulatory clarity and accuracy. Apply strong working knowledge of PROD, ICOBS, Consumer Duty and Pricing Practices requirements to support and challenge compliance across the product lifecycle, working with Compliance on regulatory interpretation, advice and challenge where required.As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers websiteRegrettably we are unable to offer sponsorship for this role. Benefits: inaddition to a competitive salary and £5k car allowance you will also receive...Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detailCompetitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonusPhysical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seenFinancial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing supportMental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needsThere's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ....Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. #J-18808-Ljbffr

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting‑edge projects that enhance our digital presence and improve customer engagement. We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success. As a Data & AI Engineer you will design, build and support scalable data and AI solutions that enable analytics, automation, and AI-driven business outcomes. Develop and optimise Snowflake-based data platforms to support reporting, data science, and machine learning workloads. Create automated, reliable, and observable data pipelines that meet engineering, governance, and security standards. Collaborate with stakeholders and technical teams to promote best practices in SQL, Python, data modelling, and AI development. Drive the adoption of AI, machine learning, and generative AI technologies to deliver innovative business solutions. Continuously improve platform performance, scalability, and operational efficiency while supporting AI governance and MLOps best practices. Unfortunately we are unable to progress with candidates that require sponsorship at this time Experience working with Snowflake, including SQL development, data modelling, orchestration, and integration management. Experience with Azure services, including Azure Data Factory, Azure DevOps, Azure Functions, and Logic Apps. Proficiency in Python for data processing, automation, and solution development. Understanding of cloud-based data platforms and modern data architecture principles. Exposure to AI, machine learning, or generative AI technologies and their practical application within business environments. Experience working within Agile delivery frameworks such as Scrum or Kanban. Strong analytical and problem‑solving skills, with a focus on delivering high-quality solutions. Experience with modern data engineering tools such as Airflow, dbt, Dataform, or similar technologies. Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non‑technical audiences. • Reward Salary – Attractive salary based on experience + car allowance (pay reviews also completed each year), • Flexible Working –We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home., • Competitive Bonus Scheme- All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance., • Physical Wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen., • Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support., • Mental Wellbeing programme – At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs., • There’s more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision – to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. #J-18808-Ljbffr

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success. • You will leverage AI tools to accelerate test automation while maintaining high standards of quality and reliability. You will critically assess AI-generated outputs, contribute to the testing and continuous improvement of AI-enabled solutions, and apply AI in a secure, responsible and effective way., • Use AI tools to support the development and maintenance of test automation and test cases, helping to improve productivity, quality and delivery outcomes., • Create clear prompts to achieve useful results from AI tools and reviews AI-generated outputs to confirm they are accurate, relevant and fit for purpose before use., • Apply AI in accordance with organisational standards for security, privacy, and responsible usage, including costs. Supports the testing of AI-enabled solutions and actively develops knowledge of emerging AI testing techniques and tools., • You will be working as an individual collaborator on one of many sprint teams alongside colleagues that cross multiple disciplines., • You will be actively taking part in sprint ceremonies; sharing updates and blockers in daily standups, estimating and committing in sprint planning or helping your team move forward in their behaviours by providing input in sprint retrospectives., • You will ensure user stories are captured in accordance with your teams’ definition of ready, because you know how important that is to the quality of a delivered feature., • You will apply a curious mindset to understand systems, customer needs and technical challenges, proactively exploring new approaches and technologies that improve testing efficiency, quality and delivery outcomes., • You will be comfortable collaborating on an Agile sprint team in at least than one of its forms: Scrum, Kanban, Safe., • You will be confident and vocal in sprint ceremonies like stand-ups, planning, retrospectives, 3-amigos and backlog elaboration., • You will be familiar with contributing to backlog management in Jira or Octane, collaborating with colleagues to define work items, and recording your own activity in tasks., • You will be familiar with test case management in tools such as Octane or X-Ray, ensuring your test scenarios and test results are traceable to work items for features., • You can confidently collaborate in writing acceptance criteria using declarative gherkin to capture business rules that you can then run as automated tests with Cucumber., • You will possess strong coding skills that you can demonstrate in implementing automated tests in one or more of Java, JavaScript, Typescript, C#., • You will be comfortable with Source control using GitHub to collaborate with others and share your code., • You will be skilled with user interface automation with Selenium & Selenium Grid, Playwright or Cypress., • You will be able to implement tests against API either in code or via tools such as SoapUI, Postman. Unfortunately we are unable to progress with candidates that require sponsorship at this time. Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. • Salary – Attractive salary based on experience (pay reviews also completed each year), • Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home., • Competitive Bonus Scheme- All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance., • Physical Wellbeing – We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan., • Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support., • Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • There’s more! – 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. Wetreat customerslike we want to be treated - fairly, respectfully and with their best interests at heart. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

Location: Bexhill Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over 4 million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. The Pricing, Data and Analytics Graduate Programme has three different pathways - Data Science, Engineering and Actuarial. Don't worry if you can't decide which pathway is right for you, you can always apply to more than one. Applications can be submitted directly through our careers site, and you'll only need to complete the questionnaire and assessment once, regardless of how many pathways you apply to. Our engineering pathway is designed to give you the opportunity to learn, innovate and deliver commercial value. You'll work closely with and learn from recognised experts in collecting and analysing large data sets to create data-led solutions that incorporate automation, quality assurance and software design. Our teams are passionate about data, innovation & efficiency and this scheme will give you the opportunity to work alongside talented analytical experts and senior leaders. They will support, guide, and push you beyond your comfort zone to help forge your career in this highly competitive skill set and industry. Over a period of two years, you will complete placements in Underwriting, Retail Pricing and Claims to build knowledge, technical skills and understanding of these departments ready to secure a promotional new engineering role by the end of the scheme. The placements could be within the following: • Data Engineering, • Analytical Engineering, • Pricing Engineering, • A degree in any discipline pending in 2026 or achieved within the last 2 years, • Strong mathematical capabilities including probability and statistics, • Ability to code using SQL / Python, • A keen interest in data pipeline automation, • Self-aware - you are clear on your strengths and development areas as well as an inquisitive nature, • Be open and prepared for continuous development, • Very good communication skills; experience presenting results to others., • Excellent skills in logic and problem-solving Unfortunately, we can't offer visa sponsorship for our graduate programmes, meaning you will need to be able to prove you have right to work in the UK for the full 2-year duration of the programme to be eligible. • 15th Dec 2026 - Applications open: we will send you a link to complete psychometric testing via Harver, • 25th Jan 2026 - Applications close, • 6th - 22nd Feb 2026 - If successful in testing, we will send you a link to complete an additional assessment via Coderbyte, • 5th Mar 2026 - If successful, we will invite you to an Assessment Centre, • 19th - 26th Mar 2026 - In-Person Assessment Centres will take place in Leicester (19th) and Bexhill (24th and 26th) When you join Hastings Direct, you'll be making a real contribution to our success. You deserve to share in that success, so alongside a competitive and flexible salary, we offer a benefits package that recognises and rewards your part in our growth. • Salary: Starting salary will be £36,000 with an increase to be put in place upon completion of year one of the programme., • Flexible Working: We champion a flexible and hybrid working approach within a reasonable commutable distance. Speak to your recruiter to discuss in more detail, including days in the office and at home., • Competitive Bonus Scheme: (subject to company and personal performance), • Healthcare cash plan and private medical insurance, • Pension: matched up to 10%, • Free Mortgage Advice, • Access to the Thrive mental health app, • Colleague assistance programme, • 25 days annual leave and social events throughout the year Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated — fairly, respectfully and with their best interests at heart. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. #J-18808-Ljbffr

We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about – we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. We're looking for someone to build and manage a strong and effective building repair network for Home Claims customers. Day to day, you'll be making sure that we have the right contractors in the right places, doing quality repairs quickly, safely and at a fair cost, whilst providing outstanding customer support. You’ll lead colleagues (and the network) to continuously improve performance, working closely with MI and internal teams to keep the service simple, well controlled and focused on great customer and business outcomes. • Owning the strategy, set up and operational management of the Hastings Direct building repair network, making sure it supports strong customer outcomes, quality, resilience and commercial performance, • Finding, onboarding and developing contractors with the right coverage, capacity, capability and standards to meet current and future repair demand and supporting procurement and commercial activity, including contractor selection, requirements and pricing arrangements, • Leading contractor performance across contractual standards, including quality, timeliness, communication, complaints, cost and customer experience and using MI and insights to spot trends, fix root causes and improve costs, quality, cycle time, as well as customer experience, • Managing budgets, forecasts, repair costs and supplier performance, finding ways to control spend without compromising customer outcomes, • Leading, coaching and developing colleagues supporting the repair network as our operating model grows, fostering a culture of accountability, collaboration, high performance and customer focus, • Maintaining strong quality assurance, including scope checks, technical reviews, audits and field inspections and making sure contractors and internal processes meet company, contractual, conduct, regulatory, health and safety and CDM requirements, • Strong experience in home/property claims, building repairs, restoration or construction management, with a clear understand of repair journeys combined with customer outcomes, • Proven background and ability in managing contractor networks or supply chain partners, including onboarding, governance, performance and continuous improvement, • Excellent commercial awareness, with experience of managing budgets, repair costs, supplier performance and indemnity spend, • Strong understanding of contractor governance, quality assurance, risks and controls and service standards, • Confident using MI and insights to assess performance, identify trends and drive improvements to cost, quality, cycle time and customer experience, • Recruiter intro/screening call, • 1st stage interview with hiring leader, • 2nd interview with hiring leaders’ leader As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's website. in addition to a competitive salary and £5k car allowance you will also receive… we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail all colleagues are eligible for our annual 4Cs performance bonus as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more… Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. #J-18808-Ljbffr

We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We've nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. What does the role involve? We’re undertaking a major transformation of our Finance systems, using Workday to streamline, simplify and strengthen how we operate. As a Workday Solution Architect, you’ll play a pivotal role in shaping the future of our financial technology landscape on the Workday platform. • Leading the definition of our target architecture, best practices, patterns and standards across the Workday platform, • Working with project teams in designing and supporting the delivery of Workday solutions that align to our target architecture and support the successful implementation of all changes, • Work closely with architects in the team to ensure Workday compliments and integrates across the wider technology landscape and strategy, • Understanding of insurance subledger accounting, data lineage, foundational data modelling, inc. Worktags and chart of accounts design., • Experience in designing Workday integrations, using modern patterns and tooling., • Knowledge of Workday reporting — Report Writer, Dashboards, Discovery Boards, Worksheets and Office Connect., • Working knowledge across several of the following Workday Financials modules: PRISM / Accounting Centre General Ledger Accounts Payable Accounts Receivable Business Assets Projects Expenses Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. • Competitive salary and £5k car allowance, • Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail, • Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus, • Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen, • Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support, • Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: 18/10/2026. Would you like to learn more about how we value diversity and inclusion at Hastings Direct and what our rewards and benefits package looks like? Are you interested in how we engage with and support our local communities and the wonderful wellbeing programme you will have access to? Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision – to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. #J-18808-Ljbffr

Locations: Leicester/ Bexhill Hybrid - With the expectation to come into the office once a month. Welcome to Hastings Direct – From our Group HR Director Pam Angel We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company We provide insurance for over three million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure we would love to hear from you. A Motor Claims Desktop Engineer assesses vehicle damage remotely, reviewing repair estimates and ensuring that repair methods and costs are accurate, safe, and aligned with industry standards. Using recognised estimating tools, they validate repair routes, support repair-versus-total-loss decisions, and help manage overall claims cost and quality. The role works closely with repairers, claims handlers, and customers to provide clear technical guidance, negotiate where necessary, and monitor repair progress. By identifying inconsistencies and ensuring repairs follow best practice, the Desktop Engineer plays a key part in delivering a smooth, efficient, and technically robust claims journey. • Act as a dependable vehicle and engineering subject matter expert, supporting colleagues, customers, and contributing to knowledge‑sharing across the function., • Review all vehicle damage repair estimates promptly and consistently, ensuring accuracy and appropriate repair methods., • Investigate and challenge repair estimates and external engineering assessments where necessary to maintain strong cost control and achieve the best customer and commercial outcomes., • Support, review, and carry out supplier audit actions when required, providing constructive feedback to strengthen performance and relationships., • Maintain accurate and up‑to‑date information across all claims systems and supplier platforms in line with internal processes., • Continuously develop engineering capability by identifying improvement opportunities, enhancing skills and processes, and maintaining relevant industry knowledge and processes., • Act as a dependable vehicle and engineering subject matter expert, supporting colleagues, customers, and contributing to knowledge‑sharing across the function., • Review all vehicle damage repair estimates promptly and consistently, ensuring accuracy and appropriate repair methods., • Investigate and challenge repair estimates and external engineering assessments where necessary to maintain strong cost control and achieve the best customer and commercial outcomes., • Support, review, and carry out supplier audit actions when required, providing constructive feedback to strengthen performance and relationships., • Maintain accurate and up‑to‑date information across all claims systems and supplier platforms in line with internal processes., • Continuously develop engineering capability by identifying improvement opportunities, enhancing skills and processes, and maintaining relevant industry knowledge and processes. Our interview process involves the below: • 30 min Screening call, • 1-hour virtual Interview Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Regrettably, we are unable to offer sponsorship for this role. Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Salary – Attractive salary based on experience (pay reviews also completed each year) Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme – All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance. Physical Wellbeing – We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan. Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. Mental Wellbeing Programme – At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage we open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

Welcome to Hastings Direct – From our Group HR Director Pam Angel We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure we would love to hear from you. As a Solution Architect you’ll be joining a team at the forefront of transforming our Rating and Data Enrichment platforms as we continue to advance quoting and pricing capabilities. You’ll collaborate closely with key stakeholders across Underwriting and Pricing to design and deliver innovative, customer focused solutions. Job Details • You will be responsible for leading, validating and delivering the definition and description of solutions across the product and change lifecycle., • You will be working with a wide range of colleagues and stakeholders to develop and communicate solutions that addresses requirements, complies with standards and conventions, regulation, security, quality / non-functional needs, understand as-is and to-be, solving problems and developing decisions where trade-offs are required., • Designs APIs, microservices & event driven solutions across current, transition and target states and develop business, application, information and technology views., • Embrace re-use, principles and patterns, use opportunities to create re-use artefacts., • Adapt to technical realities that are revealed during implementation and collaboratively solves problems, leading on architecture decisions., • Establish a trusted adviser relationship with the business by influencing and negotiating with stakeholders on the flexible facets of the solution. Skills We Would Love You To Have • Proficiency in cloud native technology and solutions, preferably Microsoft Azure., • Proficiency in creating new or transforming application architectures., • Essential experience in the design and consumption of APIs using a range of protocols., • Previous experience with enterprise integration patterns, solution architecture patterns & principles, microservice & event driven architectures., • Experience leveraging CI/CD, DevOps, Infrastructure as Code., • Experience in Relational and NoSQL database and understanding of modern ETL processes, • Experience in Underwriting, Fraud, Data Enrichment domain areas within Financial/Insurance industry would be desirable. However, we are looking for people with strong architectural knowledge and experience with a desire to learn about new technologies. Above all, you need a passion for technology. Hybrid working available from our Bexhill location. What We Offer Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Reward Salary – Attractive salary based on experience + car allowance (pay reviews also completed each year) Flexible Working –We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme- All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance. Physical Wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen. Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. Mental Wellbeing programme – At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

Job Title: Transformation Manager – Motor Claims. Location: Bexhill, London or Leicester (all hybrid). Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. As our Transformation Manager within Motor Claims, you’ll be a key strategic change leader, driving end to end transformation that delivers real impact – faster, smarter and sustainably. By combining commercial acumen, digital and technical fluency, journey design and agile delivery, you’ll lead cross functional teams to turn strategy into action and embed lasting change. you’ll need to have demonstrable experience in: • Leading cross functional delivery teams to deliver complex transformation initiatives end to end, from concept through technical delivery to operational adoption, • Leading on journey design (systems, tools, processes) in service of strategic objectives within the business, • Driving delivery discipline through effective planning, governance, issue resolution and progress tracking – keeping outcomes, timelines and quality on track, • Championing a test-and-learn culture, taking proportionate risks and refining solutions based on insight, performance and customer feedback, • Leveraging digital and technology tools and platforms to enable scalable and efficient transformation, • Defining and shaping business requirements and success measures in partnership with various departments, including operations, commercial and supplier teams, • Proven experience in delivering wider transformation, process improvement or complex change initiatives within insurance, financial services or similarly regulated environment, • Confident in leading multi-disciplinary teams and influencing stakeholders at all levels, • Able to demonstrate previous experience of delivering results through collaboration, pace and disciplined execution, • Excellent communication and problem solving skills, able to simplify complexity and turn ideas into practical solutions, • Recruiter screening call, • 1st stage interview with hiring leader, • 2nd interview with hiring leaders leader As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. • Competitive salary and £5k car allowance, • Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail, • Competitive bonus scheme – all colleagues are eligible for our annual 4Cs performance bonus, • Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen, • Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support, • Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more... Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success. Job Details • Promote a culture where we re-use more which allows us to optimise workflow efficiency and reduce duplication., • Guide and coach teams on good security engineering practices and process improvements, helping to build capability and maturity across the organisation., • Provide leadership and line management to Security Engineers, including performance management, coaching, mentoring and supporting career development., • Build, develop and maintain a high-performing team, fostering a collaborative and inclusive culture that supports continuous learning and growth., • Support the team in delivering outcomes efficiently by reducing manual execution and driving automation wherever possible., • Ensure fast, reliable feedback loops are in place to enable fail-fast delivery and continuous improvement., • Define and implement best practices and controls, ensuring adherence and enabling early detection of issues., • Drive engagement and collaboration across Scrum Teams and the CIO community, leading the definition and adoption of best practices to enable faster, secure and more reliable delivery., • Manage team priorities, resource allocation and capacity planning to ensure successful delivery of security initiatives and business objectives. Skills We Would Love You To Have • Proven line management experience within a Cyber Security, Information Security or Technology function., • Extensive practical experience in IT Security working in an agile environment., • Transformational leadership skills, with the ability to influence decision-making and implement new processes and procedures in support of the company's vision., • Excellent mentoring, coaching and people management skills, with a track record of developing high-performing technical teams and supporting direct reports in their ongoing development., • Experience conducting performance reviews, setting objectives and supporting career progression for technical professionals., • Proven experience in designing, implementing and securing cloud environments, with a strong emphasis on Microsoft Azure services., • In-depth knowledge of cloud security best practices, network security, identity and access management, encryption and secure coding principles., • Excellent problem-solving skills and the ability to analyse complex security issues and develop effective solutions., • Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams., • Track record of successfully designing, building and deploying scalable, secure and highly available security infrastructures using Azure., • Strong proficiency in leveraging data and advanced analytics to drive decision-making and continuously enhance security solutions. Tools & Technologies • Proficient knowledge of at least one agile methodology (e.g. Scrum, Kanban, SAFe). Familiar with backlog and test case management in a system of record such as Jira or Octane., • Expert knowledge using Cloud Technologies., • Strong understanding of regulatory compliance requirements (e.g. GDPR, ISO 27001, NIST) and experience implementing security controls to meet those requirements., • Hands-on experience with Azure Kubernetes Service (AKS) and microservices architecture., • Familiarity with DevSecOps methodologies and tools, enabling the seamless integration of security into the development process., • Proficiency in Microsoft Defender security assessment tools, vulnerability scanning tools and SIEM platforms., • In-depth understanding of the Microsoft ecosystem, including hands-on experience with Firewalls, IDS/IPS, Load Balancers, Application Gateways, Proxies, M365, EDR and KQL., • Expertise in utilising Azure DevOps to drive efficient and collaborative development processes, including the development of security solutions and updates in code. Unfortunately, we are unable to progress with candidates that require sponsorship at this time What We Offer Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Reward Salary – Attractive salary based on experience + car allowance (pay reviews also completed each year) Flexible Working –We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme- All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance. Physical Wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen. Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. Mental Wellbeing programme – At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. Wetreat customerslike we want to be treated - fairly, respectfully and with their best interests at heart. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

Job Title: Senior Pricing Engineer Location: Bexhill / Leicester / London – Hybrid We’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities and nurture our 4Cs culture. We provide insurance to over four million customers, and our Pricing, Data and Analytics community values curiosity, collaboration, and constructive challenge. Underwriting Delivery and Change are looking for a Senior Pricing Engineer who will contribute through technical expertise and play a crucial role in team development and strategic planning for rating change deliveries. The ideal candidate will be a leader, communicator, and innovator, committed to driving the team and the company’s pricing capabilities forward. As a Senior Developer, the primary focus is managing business‑as‑usual and strategic pricing implementation projects. You will collaborate with cross‑functional teams, leveraging advanced Python skills for complex implementations and projects. Your role involves gathering requirements, designing optimized solutions, and developing and maintaining pricing algorithms. You will also guide and mentor pricing engineers, encouraging curiosity and innovation for continuous improvement. • Collaborate with cross‑functional teams to gather requirements and understand the pricing needs of the business, • Manage strategic pricing implementation and projects to support rating engine development, • Design and propose optimized solutions for pricing implementations to enhance performance and efficiency, • Develop and maintain pricing algorithms using advanced Python coding skills to meet strategic goals and manage complex implementations, • Manage and conduct thorough testing of pricing changes before deployment, identifying errors, and ensuring accuracy and effectiveness of implementation, • Manage pre‑release activities, including code reviews, testing and recast analysis to ensure accurate implementation of pricing changes, • Provide stakeholders with data‑driven insights to facilitate better decision‑making, refine implementation, and assist with release approval, • Develop comprehensive documentation for implementations, strategies and data pipelines while ensuring their security, • Prepare and deliver progress updates on implementations and propose process improvements to enhance efficiency and pace, • Guide and mentor pricing engineers, offering expertise in Python coding, SQL database management and providing technical support and training on pricing implementation and coding best practices, • Actively engage in recruiting top talent, providing support and guidance, and fostering an environment where team members flourish and reach their maximum potential, • Advanced proficiency in Python and SQL for developing and testing methodologies, • Experience with Polaris PW rating engine tools and data visualization techniques, • Experience working in an Agile environment utilizing methodologies such as Scrum, Kanban, BDD, TDD, Extreme Programming, • Experience in managing complex projects and teams, • Demonstrated ability to communicate effectively with stakeholders at all levels, • Strong track record of problem‑solving and strategic thinking, • Proven ability to influence team dynamics and drive skill development, • Recruiter screening call, • Intro with hiring leader, • Case study round – technical / competency, • Competitive salary and £5k car allowance, • Flexible hybrid working – discuss details with recruiter, • Competitive bonus scheme – all colleagues eligible for annual 4Cs performance bonus, • Physical wellbeing – private medical insurance (PMI) for Band 4 colleagues, • Financial wellbeing – 4× salary life assurance, income protection, matched pension contributions up to 10%, discounted services, cashback, free financial advice, etc., • Mental wellbeing programme – Thrive mental health app, 24/7 assistance programme, in‑house mental health first aiders, support groups, dedicated support team, • 27 days annual leave plus bank holidays, option to buy or sell a week, healthcare cash‑back plans, dental plans, discounted health assessments, cycle to work, tech schemes, free onsite facilities, social events, and more Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

Job Title: Senior Pricing Engineer Location: Bexhill/Leicester/London/– Hybrid Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there - our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge. We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company. Pricing is more than just a number - it’s a strategic capability. At the heart of Hastings is deep risk insight - continually improving how we assess, segment and price risk through data and analytics. Role Overview Underwriting Delivery and Change are looking for a Senior Pricing Engineer who will not only contribute through their technical expertise but also play a crucial role in team development and strategic planning for rating change deliveries. The ideal candidate will be a leader, a communicator, and an innovator, committed to driving the team and the company’s pricing capabilities forward. Role Purpose As a Senior Developer, the primary focus is managing business as usual and strategic pricing implementation projects. They will collaborate with cross-functional teams, leveraging advanced Python skills for complex implementations and projects. Their role involves gathering requirements, designing optimized solutions, and developing and maintaining pricing algorithms. Alongside, you will guide and mentor pricing engineers, emphasising the need for curiosity and innovation to drive continuous improvement. Key Responsibilities • Collaborate with cross-functional teams to gather requirements and understand the pricing needs of the business, • Manage strategic pricing implementation and projects to support rating engine development., • Design and proposed optimized solutions for pricing implementations to enhance performance and efficiency., • Develop and maintain pricing algorithms using advanced coding skills in Python to meet the strategic goals of the company and manage complex implementations., • Manage and conduct thorough testing of pricing changes before deployment, identifying errors, and ensuring accuracy and effectiveness of implementation., • Manage pre-release activities, including code reviews, testing and recast analysis to ensure accurate implementation of pricing changes., • Provide stakeholders with data-driven insights to facilitate better decision-making, refine implementation, and assist with release approval., • Develop comprehensive documentation for implementations, strategies, and data pipelines while ensuring their security., • Prepare and deliver progress updates on implementations and propose process improvements to enhance efficiency and pace., • Guide and mentor pricing engineers, offering expertise in Python coding, SQL database management, and providing technical support and training on pricing implementation and coding best practices., • Actively engage in recruiting top talent, providing support and guidance, and foster an environment where team members flourish and achieve their maximum potential. Skills, Knowledge And Expertise • Advanced proficiency in Python and SQL for developing and testing methodologies., • Experience with Polaris PW rating engine tools and data visualization techniques., • Experience working in an Agile environment utilising methodologies such as; Scrum/Kanban/BDD/TDD/Extreme Programming, • Experience in managing complex projects and managing team, • Demonstrated ability to communicate effectively with stakeholders at all levels., • Strong track record of problem-solving and strategic thinking., • Proven ability to influence team dynamics and drive skill development Interview Process Recruiter screening call Intro with hiring leader Case study round – technical / Competency What We Will Give You Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's website Benefits: in addition to a competitive salary and £5k car allowance you will also receive… Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

Job Title: Subsidence Claims Operations Manager Location: Leicester or Bexhill (Hybrid) Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. As our Subsidence Claims Operations Manager, you’ll own the operational performance, colleague leadership and portfolio control of our Home Subsidence claims team. You’ll ensure claims are set up, assessed, reserved, progressed and resolved effectively, balancing customer, commercial, regulatory and technical expectations. By working closely with our Subsidence Technical Controller, you’ll translate department priorities into clear performance plans, embed technical strategies and best practice, and use management information to improve claim progression, consistency, indemnity control and customer outcomes. • Operational leadership and performance – leading, coaching and developing the Subsidence claims team, setting clear objectives and ensuring colleagues deliver against performance plans, quality standards and customer outcome measures, • Establishing effective daily, weekly and monthly operational routines that create pace, ownership and accountability, supported by clear performance reporting, • Portfolio control – maintaining oversight of claim set-up, assessment, reserving, progression and resolution, balancing customer experience, technical accuracy, indemnity control and timely outcomes, • Insight and improvement – interrogating management information to identify trends and recommend action across claim lifecycle, reserving, supplier performance, complaints, capacity and operational risk, • Resource and capability planning – maintaining an effective resource plan, escalating capacity, workload and budget risks at the right time, and ensuring every colleague has a personal development plan supported by a quarterly team training plan, • Technical governance – handling technical referrals within your authority and working closely with the Subsidence Technical Controller to embed technical strategies, referral controls, training and best practice, • Supplier and stakeholder management – building effective relationships and influencing internal and external stakeholders, including at Head of level, to improve supplier performance and claim outcomes, • Customer, quality and compliance – using quality reviews, complaints insight and root-cause analysis to strengthen controls, improve customer outcomes and support Home Claims policies and anti-fraud activity, • Continuous improvement – supporting the Head of Technical Services to build a market-leading subsidence operation, including external benchmarking where appropriate, • A proven operational leader within home claims/subsidence with experience of managing claims handlers and suppliers, either remotely or in person, • Excellent knowledge of insurance and claims best practice paired with subsidence claims management knowledge, • Strong knowledge of claims systems and management information, with the ability to interrogate data and identify trends or patterns, • Experience of managing operational performance, workloads, resources, quality and customer outcomes in a fast-paced environment, • Sound judgement to handle technical referrals within your authority and elevate to the Subsidence Technical Controller where required, • Strong coaching and people leadership skills, with a track record of building capability, accountability and clear development plans, • Recruiter intro/screening call, • 1st stage interview with hiring leader, • 2nd interview with hiring leader's leader As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. • in addition to a competitive salary and £5k car allowance you will also receive…, • Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail, • Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus, • Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen, • Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support, • Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more.... Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

Risk Pricing Manager – Multicar & Multi Product Bexhill/Leicester/London/– Hybrid This role is responsible for delivering profitable growth through the development and optimisation of risk pricing strategies, with a particular focus on multicar and multiple product households. You will play a key role in shaping pricing approaches that grow the multicar portfolio and increase product holdings within multiple product households, supporting stronger customer relationships, improved loyalty, and better claims outcomes. • Deliver profit and growth targets through effective development and optimisation of risk pricing models, • Manage and enhance multicar pricing, including oversight of net rate performance and strategic positioning, • Identify and deliver opportunities to grow the multicar book and increase product density across multiple product households, • Develop new insights through the integration of data, analytical techniques, and ways of working, • Continuously improve pricing models to expand competitive reach and address underperforming segments, • Lead and contribute to risk pricing projects that deliver value across the business, • Develop and enhance pricing tools, methodologies, and best practices, • Collaborate with cross‑functional teams (e.g., underwriting, claims, marketing, data science) to align pricing with wider business strategy, • Support and develop team members through coaching, mentoring, and constructive peer review, • Communicate insights, recommendations, and performance clearly to a range of stakeholders, • Customer & Conduct Responsibilities: Ensure customer outcomes are at the heart of pricing decisions, delivering fair and reasonable outcomes, • Actively question and challenge where processes, approaches, or decisions may not meet customer expectations, • Support a culture of accountability, transparency, and good customer conduct, • Complete all required regulatory and company training in line with FCA requirements We encourage applications from individuals with a range of backgrounds and experiences. If this role interests you but you don’t meet every requirement, we’d still like to hear from you. • Experience in pricing, analytics, or a related role within financial services or a similar data‑driven environment, • Understanding of underwriting principles and risk‑based decision making, • Experience in personal lines insurance pricing, particularly motor or multicar portfolios, • Awareness of dynamics within multiple product households and cross‑product customer behaviour, • Understanding of the UK insurance market and competitive landscape, • Recruiter screening call, • 1st Round – Intro call with Hiring manager, • 2nd Round – Case study round, • Competitive salary and £5k car allowance, • Flexible hybrid working approach, • Annual 4Cs performance bonus scheme, • Physical wellbeing: private medical insurance (PMI) for Band 4 colleagues, • Financial wellbeing: 4x salary life assurance cover, income protection at no extra cost, matched pension contributions up to 10%, access to financial wellbeing support and independent mortgage advice, • Mental wellbeing: thrive mental health app, 24/7 colleague assistance programme, in‑house mental health first aiders, support groups and dedicated team, • Annual leave: 27 days + bank holidays, with option to buy or sell a week, • Additional perks: health care cashback plans, dental plans, discounted health assessments, cycle to work scheme, tech scheme, discounted and free onsite facilities, social events throughout the year Hastings Group is an equal opportunities employer. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. We also welcome applications from the Disability Confident Scheme (DCS). All candidates will be provided with a thorough referencing process, which includes credit and criminal record checks. We are committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

We’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture. As Head of Technical Pricing, you’ll lead an experienced function of Data Scientists and Actuaries responsible for the models that underpin our pricing decisions. Your remit will span models deployed into live pricing, offline profitability models and the feeder models that support them. You’ll set and deliver a clear technical pricing strategy, promoting innovation and the responsible adoption of emerging techniques and technologies. Your goal will be to advance our modelling capability, improve the quality and speed of decision‑making and position Hastings at the forefront of the industry. • Setting the vision, strategy and roadmap for Technical Pricing, aligned to our underwriting and growth ambitions, • Attract, develop, motivate and retain a high-performing team of Data Scientists and Actuaries, including leaders of teams, • Lead the design and delivery of robust models for live pricing, profitability assessment and the supporting technical pricing ecosystem, • Partner across Underwriting and the wider business to improve risk prediction, reduce cross-subsidisation and support fair customer outcomes, • Build and maintain strong relationships with Claims and Account Management so operational change, emerging experience and portfolio insight are reflected in forward‑looking models, • A proven senior leader in technical pricing, predictive modelling, actuarial science, data science or a closely related discipline, ideally within general insurance or another complex, highly regulated sector, • Extensive experience developing and applying predictive models in commercial settings, with a strong command of probability, statistics and numerical analysis, • Strong knowledge of actuarial practice, including the calibration of models to ultimate claims experience, • Experience leading managers and specialist teams, with a track record of building capability, setting direction and delivering through others, • Experience overseeing work delivered using Python and an informed appreciation of emerging generative AI techniques, • A pragmatic, outcome-focused approach, with the judgement to balance innovation, pace, governance and model risk, • Initial conversation with our recruiter, • Introductory discussion with the hiring leader, • Case study interview with the hiring leader, • Final conversation with a senior leader Alongside a competitive salary and £6,000 car allowance, you’ll receive a comprehensive reward and wellbeing package: • Flexible working – a flexible hybrid approach; speak with your recruiter about what could work for you and the role, • Annual bonus – eligibility for our annual 4Cs performance bonus, • Physical wellbeing – as a Band 5 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen, • Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award‑winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support, • Mental wellbeing programme – we have the thrive mentalhealth app, our colleague assistance programme available 24/7, our own in‑house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career’s website. Join us and you’ll find a different way of doing things. We call it the 4Cs: getting it right for our colleagues, customers, company and community. You’ll have the support, development and freedom to lead meaningful change while helping us grow profitably and sustainably. If you’re excited by the opportunity to shape a market‑leading technical pricing function and bring together people, data and technology to make better decisions, we’d love to hear from you. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: 16/10/2026 Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision – to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. If you enjoyed the video and would like to learn more about #LifatHD, check out our colleague stories #J-18808-Ljbffr

Job Title: Risk Pricing Manager – Multicar & Multi Product Location: Bexhill/Leicester/London/– Hybrid Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there - our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge. We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company. Pricing is more than just a number - it’s a strategic capability. At the heart of Hastings is deep risk insight - continually improving how we assess, segment and price risk through data and analytics. Role Purpose This role is responsible for delivering profitable growth through the development and optimisation of risk pricing strategies, with a particular focus on multicar and multiple product households. You will play a key role in shaping pricing approaches that grow the multicar portfolio and increase product holdings within multiple product households. This supports stronger customer relationships, improved loyalty, and better claims outcomes, contributing to Hastings Direct’s broader strategic ambitions. Key Responsibilities • Deliver profit and growth targets through effective development and optimisation of risk pricing models, • Manage and enhance multicar pricing, including oversight of net rate performance and strategic positioning, • Identify and deliver opportunities to grow the multicar book and increase product density across multiple product households, • Develop new insights through the integration of data, analytical techniques, and ways of working, • Continuously improve pricing models to expand competitive reach and address underperforming segments, • Lead and contribute to risk pricing projects that deliver value across the business, • Develop and enhance pricing tools, methodologies, and best practices, • Collaborate with cross-functional teams (e.g. underwriting, claims, marketing, data science) to align pricing with wider business strategy, • Support and develop team members through coaching, mentoring, and constructive peer review, • Communicate insights, recommendations, and performance clearly to a range of stakeholders, • Customer & Conduct Responsibilities, • Ensure customer outcomes are at the heart of pricing decisions, delivering fair and reasonable outcomes, • Actively question and challenge where processes, approaches, or decisions may not meet customer expectations, • Support a culture of accountability, transparency, and good customer conduct, • Complete all required regulatory and company training in line with FCA requirements Skills & Capabilities We encourage applications from individuals with a range of backgrounds and experiences. If this role interests you but you don’t meet every requirement, we’d still like to hear from you. Key Skills • Experience in pricing, analytics, or a related role within financial services or a similar data-driven environment, • Understanding of underwriting principles and risk-based decision making Desirable • Experience in personal lines insurance pricing, particularly motor or multicar portfolios, • Awareness of dynamics within multiple product households and cross-product customer behaviour, • Understanding of the UK insurance market and competitive landscape Interview Process Recruiter screening call 1st Round – Intro call with Hiring manager 2nd Round – Case study round What We Will Give You Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive… Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

We’re a fast-growing digital insurer serving more than four million customers, with ambitious plans for the UK market and significant investment across our insurance and telematics businesses, underpinned by market-leading pricing and data capability. Joining a small, focused innovation team, you’ll challenge how we price risk by exploring new methodologies, segmentation approaches and data sources that can outperform our existing strategy. With best-in-class data, tools and implementation capability, you’ll have the freedom to test bold ideas and the support to scale successful innovations across the business. Challenge and outperform our existing motor pricing strategy by developing new pricing methodologies, sharper risk segmentation and innovative uses of data—including telematics and behavioural insight—to improve risk selection and commercial performance. Success will be measured by your ability to turn pricing innovation into measurable value. You’ll identify, test and prove challenger approaches that improve pricing sophistication, create new risk signals and unlock the potential of telematics and alternative data alongside our established rating capabilities. Working through our established pricing organisation, you’ll partner with Pricing, Data and Analytics teams to move successful concepts from experimentation into live pricing. Your challenge is simple: outperform our current approach from the inside and strengthen how Hastings prices risk at scale. Develop and maintain a portfolio of challenger methodologies with intent to avoid overlap with our existing incumbent approach. Continuously identify opportunities to outperform existing pricing approaches. Experimentation & Test and Learn: Design and execute controlled pricing experiments working with the existing team to execute them into a live environment. Explore new approaches to risk selection and customer segmentation. Alternative Data & New Risk Signals: Explore the use of telematics, behavioural and non-traditional data sources - don’t constrain yourself to what we use today or even what we have. Identify new signals that improve pricing precision and customer selection. • Strong experience in insurance pricing, predictive modelling or advanced analytics, ideally within motor or telematics., • Hands-on technical capability using Python, R, SQL or similar analytical tools to work with large and complex datasets., • A track record of challenging established thinking and developing innovative, data-led approaches., • Strong problem-solving skills, with the ability to form clear hypotheses, design robust tests and translate findings into action., • Comfort working with ambiguity, building from first principles and taking ideas from concept through to implementation., • Strong commercial judgement and a clear understanding of how pricing decisions influence risk selection, customer value and portfolio performance. Our straightforward interview process is designed to help us get to know each other and give you a clear picture of the role: Initial conversation with our recruiter, Introductory discussion with the hiring leader, Case study interview with the hiring leader, Final conversation with a senior leader. As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career’s website. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. • Competitive salary, • £6k car allowance, • Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail, • Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus, • Physical wellbeing - as a Band 5 colleague, Hastings pay for you to receive private medical (PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen, • Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award‑winning package which includes discounts, cashback, free independent mortgage advice and free access to financial wellbeing support, • Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in‑house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. 17/09/2026 #J-18808-Ljbffr

A high performing, large AUM private credit fund is creating a new operations hire for their boutique, expanding London office. Approximately 2–5 years of experience in hedge fund, private markets or banking operations / middle office roles; strong expertise in credit.

Senior fund finance leadership experience within private markets (private credit and/or private equity). Senior fund finance leadership experience within private markets (private credit and/or private equity). Interim Head of Fund Finance – Private Credit | Private Markets.

This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a

The ideal candidate will possess strong governance skills, experience within private credit/equity, and the ability to engage with senior stakeholders effectively. This high-trust role requires leadership and oversight across fund finance functions in private markets.

Senior Care Assistant – Glenrothes, Fife (KY7).Deliver exceptional care as a Senior Care Assistant with Newcross Healthcare.Are you a compassionate Senior Care Assistant looking for flexibility, great pay, and career development? At Newcross Healthcare, we value and support our health and social c

This is a casual, part-time role offering flexible working.As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of ded

Southlands Place, Bexhill on Sea, East Sussex, TN40 2HJ.Nursing, Dementia and Residential care Home.Full time - 44 hours per week - 4 x 12 hour shifts - required to be flexible to cover both day shifts (8am -8pm) and night shifts (8pm-8am).Alternate full weekends required.We are looking for a compas

As a Regional Senior Care Assistant with Barchester care homes, you'll deliver warm, empathetic and respectful care and support across a 20-mile radius to help our residents get the most out of life.On a practical level, you can expect to monitor the delivery of care when on duty, contribute to the

Trainee Business Analyst Programme – Job Guarantee Included \n Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options av

As a Regional Care Assistant with Barchester care homes, you'll deliver warm, empathetic and respectful care and support across a 20-mile radius to help our residents get the most out of life.On a practical level, you can expect to monitor the delivery of care when on duty, contribute to the person-

Trainee Business Analyst Programme – Job Guarantee Included \n Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options av

Trainee Business Analyst Programme – Job Guarantee Included \n Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options av

Pay rate advertised includes bank enhancement.This is a casual, part-time role offering flexible working.As a Bank Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that will enable us to give our patients the quality care and support they de

Trainee Business Analyst Programme – Job Guarantee Included \n Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options av

Trainee Business Analyst Programme – Job Guarantee Included \n Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options av

Join Our Care Team in Isle of Wight – Competitive Pay, Flexible Hours, Apply Now!.Isle of Wight, Cowes, Newport and Freshwater.Additional benefits include enhanced pay for unsociable hours and double-time compensation for work carried out on public holidays.Looking for a rewarding career in care?.

Trainee Business Analyst Programme – Job Guarantee Included \n Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options av

Trainee Business Analyst Programme – Job Guarantee Included \n Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options av

Job Description Trainee Business Analyst Programme – Job Guarantee Included \n Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible finan

Trainee Business Analyst Programme – Job Guarantee Included \n Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options av

This range is provided by ea Change.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Business Systems Analyst – Insurance Software.Implementation & Client Delivery.Are you an experienced Business Systems Analyst with strong insurance knowledge

Trainee Business Analyst Programme – Job Guarantee Included \n Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options av

Synechron is looking for an experienced.Calypso platform implementations and enhancements, with a focus on the back‑office domain within the banking sector.The ideal candidate will have strong Calypso expertise, particularly in version 18, and proven experience in testing and delivering Calypso so

Job Description Trainee Business Analyst Programme – Job Guarantee Included \n Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible finan

A recruiting agency is seeking a JIRA Analyst in the UK to take ownership of JIRA processes.Responsibilities include gathering user requirements, enhancing workflows, and providing training to JIRA champions.The ideal candidate should possess strong JIRA configuration skills and a deep understanding

Trainee Business Analyst Programme – Job Guarantee Included \n Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options av

A leading technology partner is seeking a Business Systems Analyst to enhance digital wealth management solutions.This role involves delivering high-quality analysis, understanding UK wealth management processes, and working collaboratively across teams in a hybrid environment.The ideal candidate wi