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  • Maintenance Technician
    Maintenance Technician
    9 hours ago
    Full-time
    London

    Citadines South Kensington London is seeking a confident Maintenance Technician to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Technician , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Maintaining and repairing all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Maintaining and repairing heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Technician , we require: Previous experience in a similar role Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Strong technical and time management skills A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Technician . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Multitasking, Organisation Skills, Attention to Detail, Technical Skills, Customer Focus, Team Work, Communication Skills, Problem Solving

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  • Mechanical Technician
    Mechanical Technician
    13 days ago
    £10–£18 hourly
    Part-time
    Borehamwood

    Cutting Edge Music Tech - On-Demand Vinyl Records We are seeking a Mechanical Technician to help us redefine the physical and digital music industry. elasticStage is building the world’s first on-demand vinyl and CD platform, unlocking physical music for the Digital Creator era. By 2030, there will be over 250 million music creators globally, most locked out of physical formats due to high minimum runs and operational complexity. elasticStage solves this through patented on-demand vinyl and CD manufacturing technology, powering a free-to-use platform where creators can produce and sell physical releases worldwide with no upfront costs or minimum quantities. And we are scaling fast: • 100,000+ creators are using the product within our first year of commercialisation., • Aiming for 20X growth by 2027., • Partnerships with SoundCloud and Amuse (with more major partners to come!)., • Shipped to 79 countries., • 4.7★ on Trustpilot and Google., • Recently raised a new funding, bringing the total capital raised to £30M., • Just moved to new office in Kings Cross. We are looking for a skilled Mechanical Technician to join our team on a short-term contract basis (1–2 weeks). This is a hands-on workshop role focused on the manufacture, finishing, inspection, and assembly of precision mechanical components and subassemblies. The successful candidate will be comfortable working from engineering drawings, using manual workshop equipment, and maintaining high standards of quality and workmanship throughout the build process. Responsibilities • Manufacture subassembly components to engineering specifications and stated tolerances., • Turn components on a manual lathe to the required dimensions and surface finish requirements., • Perform cutting operations on tubes using appropriate workshop equipment., • Carry out tube bending operations to specified geometries using dedicated bending equipment., • Bond components using two-part epoxy adhesives, including:, • Surface preparation, • Adhesive mixing, • Application, • Fixturing, • Controlled curing, • Deburr machined and cut components to remove sharp edges and ensure safe handling and functional performance., • Polish components to the required cosmetic and functional surface finish., • Inspect components during manufacture and on completion using measuring equipment including calipers, micrometers, profile gauges, and visual inspection techniques., • Identify and communicate any drawing ambiguities, manufacturing concerns, or buildability issues to the Design Engineer., • Assemble finished components into subassemblies in accordance with drawings, specifications, and work instructions., • Assist with production and quality documentation as required., • Maintain a clean, safe, and organised workshop environment., • Follow all relevant health and safety procedures. Requirements • Previous experience as a mechanical technician, workshop technician, fitter, or precision assembly role., • Ability to read and interpret engineering drawings and technical documentation., • Experience operating manual workshop equipment, including manual lathes., • Experience in measuring and inspecting components using precision measuring instruments., • Strong attention to detail and commitment to producing high-quality work., • Ability to work independently and manage workload effectively within a fast-paced environment., • Good communication skills and a proactive approach to problem-solving. Nice to Haves • Experience with precision mechanical assembly and subassembly manufacture., • Experience working with adhesives and bonding processes., • Familiarity with tube cutting and tube bending operations., • Experience working in engineering, manufacturing, aerospace, motorsport, medical device, or other precision production environments. Benefits What We Offer • Temporary contract: 1–2 weeks, • Immediate start preferred, • Full-time, on-site role, • Competitive hourly or daily rate depending on experience, • Cutting-Edge Tech Office Environment: Work in a modern, tech-driven office environment equipped with the latest tools and technology., • Free Snacks and Beverages: Enjoy free snacks and beverages to keep you energised throughout the day., • Medical Insurance: Protect yourself with our comprehensive medical insurance plan. Work Location • This is a 5-day-per-week on-site role, working closely with teams at our production site in Elstree.

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  • Head of IT Infrastructure
    Head of IT Infrastructure
    4 days ago
    Full-time
    London

    HEAD OF IT INFRASTRUCTURE - LONDON HQ As Head of IT Infrastructure, you will be the operational anchor of the team: owning the infrastructure and security estate across all 28 properties, managing a small internal team, and working closely with the VP of IT to shape the direction of the function as it grows. This role suits someone equally comfortable reading a switch config and running a team meeting, ready to take on real ownership in a fast-moving business. Based in our London Bridge office 5 days a week, with occasional travel to European properties when required. THE STAGE IS SET The stage is set for something different. We don't run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we're now entering a new chapter. As we redefine the brand and evolve our identity, we're focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We're on an exciting journey - step on stage and play your part. THE WORK IN YOUR HANDS Team & Operational Leadership Serve as the operational day to day lead for the IT team, acting as the VP of IT's right hand Manage and develop a small team of property IT technicians Act as a key point of escalation for property teams and hotel operations across the estate Run the weekly IT operational rhythm: incident review, workload prioritisation, team check-ins Step up as VP IT cover when required, including stakeholder and executive-level escalations Build the processes and culture that make the team reliable and scalable Network & Connectivity Own the network infrastructure across all properties: switching, routing, VLANs, and Wi-Fi platforms Manage ISP and network provider relationships, holding them to SLA Lead circuit provisioning and fault resolution for new openings and existing sites Evaluate connectivity performance across the portfolio and lead improvement initiatives Cloud Infrastructure & Endpoints Own the Azure and Microsoft 365 environment: Entra ID, Intune, Defender, Exchange Online, Teams Manage the endpoint estate across corporate and property devices Maintain and evolve backup and disaster recovery arrangements for Tier 1 systems Support pre-opening IT builds end to end: network, telephony, CCTV, access control, AV and TV Security Operations Own day to day security operations: email security, endpoint detection and response, and threat monitoring Manage the MDR platform and act as first responder on security incidents Lead phishing and social engineering incident response, including guest data breach coordination Drive the security awareness training programme across the business Manage MFA, conditional access policies, and identity governance across M365 Supplier & Vendor Management Own operational relationships with managed network and technology providers, holding them to SLA Manage cloud telephony, IPTV/casting platforms, access control and CCTV infrastructure operationally Support the VP of IT in contract reviews, renewals, and supplier rationalisation decisions Documentation & Knowledge Build and maintain infrastructure documentation, network diagrams, and system runbooks Establish IT operational processes and embed them consistently across the team Ensure institutional knowledge is captured, structured, and accessible Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY · Infrastructure and security leadership · Team development and technical mentoring · Operational ownership and accountability · Stakeholder communication across technical and non-technical audiences · Incident management and outage communication · Cross-functional collaboration · Strong technical credibility in enterprise environments YOUR PROVEN TRACK 6+ years in IT infrastructure or network engineering, with clear progression into a senior or lead position Hands-on networking: Cisco or equivalent switching and routing, VLANs, Wi-Fi controller platforms Strong working knowledge of Azure and Microsoft 365: Entra ID, Intune, Defender, Exchange Online Direct experience leading and developing a small technical team Hands-on experience managing phishing, endpoint compromise, and data breach incidents Proven ability to manage competing priorities across a multi-site environment Able to work autonomously, prioritise effectively, and make sound decisions without constant escalation Desirable Multi-site or hospitality IT background: PMS integration, guest Wi-Fi, door access, F&B systems Experience with MDR platforms: Huntress, CrowdStrike, SentinelOne, or similar Cloud telephony deployment or management experience ITIL Foundation or above, applied in a real operational environment Pre-opening or greenfield IT build experience Scripting or automation: PowerShell, Python European language: German, French, Czech, or Spanish WHAT WE LOOK FOR We're here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you're comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you'll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact

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