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We are seeking a forward-thinking Director of Ecommerce & AI Transformation to lead the evolution of our ecommerce channel and spearhead the strategic adoption of AI across the business. This role is responsible for driving online revenue growth while implementing intelligent, data-driven capabilities that improve customer experience, operational efficiency, and commercial performance. The successful candidate will own the ecommerce development roadmap, optimise digital trading performance, and deliver AI-powered innovations across merchandising, marketing, content, search, personalisation, and customer operations. This is a pivotal leadership role that combines commercial responsibility with advanced technology enablement. Key Responsibilities Ecommerce Leadership • Develop our Ecommerce capabilities to support sustained revenue and margin growth., • Lead onsite experience, digital trading, merchandising, conversion rate optimisation (CRO), search & navigation, and content strategy., • Shape and deliver the ecommerce roadmap, ensuring the platform continuously evolves to meet customer needs and outperform competitors., • Oversee day-to-day site performance, ensuring robustness, speed, usability, and commercial effectiveness. AI Transformation & Digital Innovation • Develop the company’s AI transformation strategy for ecommerce and associated business functions., • Lead the deployment of AI-enhanced capabilities such as:, • Personalised journeys and recommendations, • Predictive merchandising and demand modelling, • Second hand trade-in, • Automated content generation and enrichment, • Intelligent search and discovery, • Customer service AI tools (chatbots, agent assist, workflow automation), • Identify opportunities to embed automation in internal workflows across ecommerce, operations, buying & merchandising, and customer service. Cross-Functional Leadership • Work closely with Engineering, Data, Marketing, Operations, and Product teams to deliver AI-enhanced features and digital improvements., • Collaborate with senior leadership to develop strategies that blend commercial priorities with scalable technology adoption., • Manage external partners, vendors, and AI solution providers where appropriate. Data & Performance • Establish a data-driven culture of experimentation and continuous optimisation., • Own ecommerce analytics, dashboards, KPIs, and performance reporting., • Ensure all AI initiatives adhere to ethical, privacy, and governance standards. Strategic leadership and influence • Lead, inspire, and develop team members across ecommerce trading, optimisation, and digital innovation., • Build capabilities in AI utilisation, automation, data literacy, and advanced digital practices. Skills and Experience Essentials • Proven leadership in ecommerce within a high-growth or high-scale retail/digital environment., • Strong track record delivering online revenue growth and digital optimisation., • Hands-on experience implementing AI-powered tools or leading digital transformation initiatives., • Excellent understanding of ecommerce systems, analytics, CRO, and merchandising., • Ability to translate commercial goals into actionable AI and digital strategies., • Exceptional cross-functional collaboration and communication skills. Preferred • Experience working with bespoke or complex ecommerce platforms., • Familiarity with LLMs, ML models, recommendation engines, or automation frameworks., • Previous involvement in large-scale digital transformation programmes., • Experience leading multidisciplinary teams across commercial and technical domains What we'll give you Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing: • Generous discount scheme across our full range of music and home entertainment products., • Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas., • Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a ‘Mindful Employer’., • Free car parking with access to electric charging points, • Our modern office space features an onsite café and bar where we hold regular social events., • Onsite gym and physio with Gear4music discounts & perks, • A relaxed dress code and a great coffee machine to make your day more enjoyable. Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26-day per annum WFH policy where job roles permit. We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010. If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made. We have an open, collaborative, and friendly culture, and offer a supportive learning environment for people to grow and develop a career with us.

Senior Auditor Salary: £35,000Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.- £40,000 per annum (Starting salary will be dependent on IPS experience within a comparable role) Location: Covering North Yorkshire (sites include York, Scarborough, Harrogate & Ripon) The successful candidate will play a vital role in championing high-quality, evidence-based employment support across Ingeuss national IPS / SEQF programmes.Guided by integrity, collaboration, and excellence , you will ensure that services not only align with the 25-point Individual Placement Support (IPS) Fidelity Scale , and the 5 stages of the Supported Employment Quality Framework (SEQF) but are also continually evolving to deliver meaningful outcomes for people facing complex barriers to employment What Youll Be Doing: Fidelity & Quality Assurance- Champion both the IPS Fidelity Model and principles as well as the SEQF 5 stages of supported employment, ensuring that services consistently deliver high-quality, person-centred employment support.Lead and support internal self-assessments and prepare IPS and SEQF teams for external fidelity reviews / assessments Support & Improvement- Provide expert guidance to IPS teams on fidelity compliance and to SEQF teams on supported employment quality compliance.Support teams with interpretation of both the fidelity manual and the Supported Employment Quality Framework Data, Analysis & Reporting- Collate and analyse fidelity scores across all services to identify trends, areas for development, and opportunities for innovation.Collaborate with Ingeus teams and stakeholders to streamline reporting processes, integrate fidelity measures and improve how fidelity data is captured and used.Collaboration & Influence- Work closely with Trusts, commissioners, and local IPS steering groups to ensure robust fidelity and quality practices are in place within our partnership services.Provide consultation to the Director of IPS and Senior IPS Operations Leads to influence future tender opportunities and strategic service developments.What Youll Bring Demonstrated experience in quality assurance and or audit, within a health, social care, or employment support setting.Ability to interpret complex service data and use it to drive improvement actions Experience facilitating, coordinating and liaising with external audit practitioners Desirable but Not Essential Expertise in the IPS Model- In-depth understanding of the IPS 25-point fidelity scale and fidelity manual Proven experience supporting or conducting IPS fidelity reviews (internal or external) At Ingeus, weve spent time listening to our employees to build our benefits package; 25 days of annual leave plus bank holidays, with the option to trade for additional leave.EAP Support programme available 24/7, including 6 free counselling sessions.Private medical insurance and life assurance .Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.Eyecare vouchers to help with glasses or eye care.Online Shopping discounts Cycle to Work scheme and travel season ticket loan .Long service awards to celebrate your commitment.Salary Finance offering financial education and advice.The opportunity to purchase extra benefits like critical illness cover and dental insurance .We understand that everyones journey is different, and were committed to making our recruitment process as inclusive and accessible as possible.If you require any support or adjustments-whether thats help with the application, interview format, or anything else-were here to listen and work with you to find the best approach. xjlbheb Our goal is to ensure you can showcase your skills and potential in a way that works for you.Please dont hesitate to contact us to discuss how we can support you Please note, if we receive a high volume of applications, the role may be closed early.

As Programme Director, you will work closely with the Executive and Associate Deans alongside other Programme Directors and the Programme Staff Team to design and deliver an ambitious, future-focused curriculum. This is a unique opportunity to shape a vibrant programme situated in the nationally rec

A leading healthcare institution in Greater London is seeking a Deputy Programme Director to support the redevelopment and expansion of its Chelsea Site.

A proven Programme Director with experience of leading complicated engineered projects within a matrix management environment. To oversee the programme for major defence customers, managing quality, cost, delivery, risk and opportunities. Successfully deliver the programme within quality, cost and d

A leading cancer care organization in Greater London is seeking a Deputy Programme Director to lead the redevelopment and expansion of their Chelsea Site.

A national health organization seeking a Specialty Training Programme Director for Forensic Psychiatry.

Services include defining programme strategies and designing programme outcomes through to end‑to‑end strategic programme delivery. Associate Director - Strategic Programme Management. Recognised qualifications/accreditations in programme/project management preferred (Managing Successful Program

Business Change Programme Director — Data, AI & Private Equity Transformation. Private Equity organisation requires an Interim Business Change Programme Director with extensive experience in private equity organisations delivering operational transformation and enterprise‑wide data initiatives.

As Works Delivery Programme Director within the Southern Integrated Delivery (SID) team, you will be accountable for the successful delivery of a £1bn, multi-disciplinary renewals portfolio, driving outcomes across the Southern Renewals Enterprise (SRE). The Southern Renewals Enterprise (SRE) is ac

The Programme Director is accountable for the. A dedicated Programme Director is needed to orchestrate the people side of this transformation, ensuring that new ways of working are adopted, benefits are realised, and change fatigue is minimised. Conduct financial analysis on programme alternatives i

The Programme Director must be capable of managing multiple projects which make up a complex programme enterprise involving a diverse supply chain. The Programme Director will be required to demonstrate experience of balancing technical, leadership and managerial approaches within highly regulated d

The role of Specialty Training Programme Director for Forensic Psychiatry (Peninsula) within the School of Psychiatry and will work with and support the Head of School for Psychiatry (Peninsula) in leading the delivery of a wide range of functions, aligned to the NHS England mandate and long-term wo

A leading creative transformation company is seeking a Programme Director to lead the evolution of its Enterprise Technology capabilities. Candidates should have extensive experience in large-scale technology programmes and a strong background in project management.

The Deputy Programme Director is the senior operational and strategic deputy to the Programme Director. To work with the Programme Director to provide clear and accurate assurance to Programme Board, Trust Board, Charity Trustees and Executive Teams. In conjunction with the Programme Director, they

A leading marketing services provider in the UK is seeking a Programme Director to drive a major transformation initiative.

A leading global financial services organisation in Greater London is seeking a Programme Director to drive Organisational Simplification. This role requires a transformation leader with significant experience in large-scale operating model redesign and change programmes in complex environments.

A major infrastructure firm in the UK seeks an experienced Project Director to lead a complex £1bn infrastructure project.

Leading programme management functions on large scale transformation programmes. Demonstrate extensive experience of programme management on ERP implementations, across all phases of a programme lifecycle. Thought leadership in latest delivery SAP programme methodology, phases and activities.

A leading financial services company is seeking a Programme Director for a contract role in London. The successful candidate will have expertise in global property transformation and will oversee complex, multi-stream programmes ensuring a successful delivery.

Moulding, leading and supporting the safe delivery of large and complex SAP enabled business transformation programmes. Supporting service development through ownership and management of our programme and project management tools and techniques. Extensive experience delivering large-scale, high qual

NIHR programme director group, working with the Scientific Director for Research Programmes and the DHSC Science Research and Evidence Directorate senior management team to drive the strategic evolution and profile of both the PGfAR Programme and the wider programmes portfolio. We are looking for a

Job Details: Director of Digital Transformation Programme. Working collaboratively across departments, the postholder will develop a clear and actionable digital transformation programme, agree priorities and budgets with Digital Transformation Programme Board members, recruit the necessary resource

We are now seeking an exceptional Programme Director to lead this vital work at a defining moment in our history. Shape and deliver our 2025–2030 programme strategy. Design, oversee, and deliver transformative programmes.

Conduct financial analyses on programme alternatives including cost/benefit analysis to determine programme feasibility and direction. A dedicated Programme Director is needed to orchestrate the people side of this transformation, ensuring that new ways of working are adopted, benefits are realised,

A UK engineering specialist is seeking a Programme Director to oversee major defence projects near Manchester.

A renowned education institution in the UK is seeking a Programme Director to lead and develop its Craft courses including Jewellery, Ceramics, and Glass.

Programme Director to lead a multi-faceted programme funded by the UK Government.

Programme Director or Senior Programme Lead. Experience managing regulatory remediation or enforcement-driven programmes. EU regulatory change programme.

Programme Director in London, responsible for leading a flagship humanitarian programme funded by the UK Government.

The Programme Director is accountable for the end-to-end execution of complex, multi-stream programmes, ensuring delivery of agreed outcomes while embedding consistent change management standards across all initiatives within the programme. Our client, a leading Financial services business, are recr

We’re looking for a Director to lead Appetite, our acclaimed Arts Council England Creative People and Places programme. Our Appetite Director will oversee all aspects of the programme including planning, producing and leading the staff team. As Director, you’ll provide the strategic and producin

A leading research organization in Greater London seeks a Programme Director for the Health and Social Care Delivery Research (HSDR) Programme. The role involves guiding the programme's strategic focus, ensuring scientific quality, and collaborating with NIHR and other stakeholders to enhance health

I’m working with a high-growth payments fintech scaling through a major transformation, and we’re looking for an exceptional Interim Programme Director to lead a complex, multi-stream change programme that sits at the heart of the product and commercial strategy. Interim Programme Director – F

Managing programme delivery: driving on‑time, on‑budget outcomes for large complex programmes. Consulting Programme / Solutions Director: Key Deals – Energy Transition & Utilities. Shape and win new opportunities, defining programme structure, resourcing and commercial model.

We’re looking for a Director to lead Appetite, our acclaimed Arts Council England Creative People and Places programme. We're looking for a Director to lead Appetite, our acclaimed Arts Council England Creative People and Places programme. Our Appetite Director will oversee all aspects of the prog

A leading healthcare communication firm seeks a Director of Global Talent Acquisition to drive digital projects in Medical Affairs.

A global investment services firm is seeking a Senior Direct Sourcing Recruiter to lead a major cross-enterprise change programme focused on operational resilience. Ideal candidates will have extensive experience in transformation programmes within regulated environments, particularly in financial s

A leading marketing agency in Greater London is seeking a Programme Director to oversee a vital client account. The successful candidate will ensure efficient delivery of programmes, manage stakeholder relationships, and develop processes that blend structure with creativity. Ideal candidates should

A large infrastructure-led organization is seeking an IT Director to lead their IT strategy and oversee significant technology programmes.

A leading transformation consultancy is seeking an experienced Programme Director in London to lead large-scale, multi-vendor transformation programmes. The successful candidate will oversee all aspects of programme planning, execution, and delivery, ensuring compliance with governance standards.

Programme Director will be the face and driving force behind HEROS 2. DAI will bid to deliver the UK Government’s flagship humanitarian programme:. This programme will define the UK’s ability to respond rapidly and at scale to global humanitarian crises, protracted emergencies, and stabilisation

A leading property technology firm in the UK is seeking a Programme Director for LVS Transformation. The role involves overseeing large-scale migration programmes, ensuring timely delivery, and managing cross-functional teams. Ideal candidates will have a strong track record in programme leadership

A leading educational institution in Greater London is looking for a Programme Leader for the MA/MFA Choreography Programme. Responsibilities include leading the Programme, ensuring effective delivery, and enhancing the student experience.

The Programme Director is accountable for the overall success of a programme, ensuring delivery of strategic outcomes and benefits realisation. A dedicated Programme Director is needed to orchestrate the people side of this transformation, ensuring that new ways of working are adopted, benefits are

A global consultancy is seeking experienced Programme Directors to join its expanding team delivering major infrastructure programmes across sectors including civil infrastructure, data centres, defence, and energy. You will bring deep experience in at least some of the following areas: programme le

We are partnering with a leading global financial services organisation on a Programme Director hire, to drive Organisational Simplification. We are looking for a transformation leader with deep expertise in delivering large-scale operating model redesign and change programmes within global, matrixe

The Programme Director will ensure that both national standards, determined by the Royal College and also guidelines and standards established within Haematology are met. An outstanding individual is sought to fulfil the role of Training Programme Director for Haematology for North East London. The