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We’re looking for a Continuous Improvement Manager to design and evolve simple, intuitive and effective end-to-end customer journeys that make life easier for our customers and for our teams. You’ll champion self‑service, reduce unnecessary contact, drive efficiency, and help us deliver brilliant experiences every time. \nWhat you will be doing...\n\n • Map out current and future customer journeys across holidays and owners\n, • Identify where friction, complexity or duplication is getting in the way\n, • Interpret customer data and insights to deep dive into the root cause and tell the story of how we will make an impact\n, • Create clear customer flows, handoffs and service propositions\n, • Design customer touchpoints, moments that matter and frameworks that enable the customer journey\n, • Work collaboratively with policy, legal, digital and operational teams to remove barriers\n, • Ensure everything we design - from language to process - is crystal‑clear and customer‑centred\n, • Support test‑and‑learn activity based on genuine customer behaviour\n, • Own the product roadmap for self‑serve and automated journeys\n, • Translate service design thinking into product outcomes and prioritised backlogs\n, • Partner closely with digital, automation and operational delivery teams\n, • Use data and insight to drive adoption, completion and continuous improvement\n, • Design journeys that help customers achieve their goals, seamlessly\n, • Balance experience, technical feasibility and operational capacity \n\nAbout you...\n\n, • Driven, energetic and motivated by achieving great outcomes\n, • A confident facilitator with strong problem-solving skills\n, • Experienced in service design, journey mapping and product management\n, • Comfortable working in complex or regulated environments (advantageous)\n, • Skilled at balancing customer needs with commercial and operational realities\n, • Data‑driven, curious and experimentation‑minded\n, • Great at stakeholder management and prioritisation\n, • Strong in presenting, pitching and bringing others on the journey\n, • Experienced working alongside service design, digital and operational teams\n, • The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training! \n, • You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. \n, • A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. \n, • A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. \n

Job Title: Assistant Site Manager Location: Workington, CA14 (Initial Assignment) Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as an Assistant Site Manager and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? At Persimmon, we don't just build homes — we build careers. When you join us as an Assistant Site Manager, you'll benefit from: • Competitive salary, • Company Car or Car Allowance, • 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction, • Life Cover & Contributory Pension, • Bonus, • Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more The purpose of the role is to assist the Site Manager with the management of the construction site according to company guidelines and goals ensuring all aspects of the project are in conformity with proposed budgets, timelines and construction and quality standards. Primary Responsibilities • Assist with the management of a construction site, to ensure the development is completed on time, to specification and safety regulations, while complying with company and construction build and quality standards, • Ensure all quality and safety inspections are within quality control standards and carried out in accordance with Group guidelines, • Facilitate communication and coordinate activities with external third-parties, such as warranty provider, local authorities and utility companies to ensure achievement of the build programme, • Maintaining accurate records for the development including but not limited to, staff inductions, Health, Safety and Environment, timesheets, incident reports, quality control checklists, • Ensure materials are called off in a timely manner and checked and stored in accordance with Group guidelines, • Supervise activity of the workforce, including all subcontractors, to ensure works are completed on time, to the desired quality standards and within budget, • Work cohesively with other departments across the Operating Company such as Sales and Customer Care to ensure achievement of targets, for example prompt resolution of customer care issues and timely updates relating to plot progress, • Experience within the house building industry is essential, • Understanding of the NHBC or /LABC/Premier standards, • Understanding of Health, Safety and Environmental legislation, • Current CSCS Card (Construction Skills Certification Scheme), • SMSTS (Site Management Safety Training Scheme) is preferred, • Full UK Driving Licence is required, • Qualified to minimum NVQ Level 4 in Construction Site Supervision is desirable, however training will be provided JBRP1_UKTJ

Supported Living Manager - Adults Learning Disabilities Workington, Permanent Full time with generous benefits including Are you seeking a new challenge and opportunity to support vulnerable adults with learning disability and complex needs. Are you a leader with experience of leading and developing teams whether that be as a Deputy or Manager? Working for an established provider of care and support to vulnerable people with learning disability, complex needs and mental health needs we are seeking a skilled Supported Living Manager to oversee supported living services in Workington area, Cumbria. In return for your commitment and passion for the role they can offer: Full Induction and Training programme Scope for career and personal development Collaborative team environment and Well being support, plus the EAP. Pension, Annual leave of 28 days Rewards and Incentives and much more! Competitive salary plus £65 on call payments The role: Lead and oversee the day-to-day operations of supported living services for adults with learning disability. Manage and support a team of care staff, providing supervision, training, and performance management to ensure high-quality care delivery. Develop and implement individualised support plans tailored to each service user's needs and preferences. Build and maintain positive relationships with service users, their families, and external agencies. Promote a person-centred approach, empowering individuals to achieve their personal goals and independence. The Ideal Candidate Previous experience in supported living, adult social care, or a similar setting, with a strong understanding of care standards and regulations. Leadership skills with the ability to motivate and develop a team. Excellent communication and interpersonal skills, capable of building rapport with service users, families, and professionals. Relevant qualifications such as NVQ Level 3 in Health and Social Care or equivalent; Level 5 Leadership and Management qualification is desirable. Strong organisational and time management skills, with the ability to prioritise tasks effectively. Car driver with access to your own vehicle. Flexibility to be part of the Oncall rota ( currently 1 in 4 weeks) paid at £65.00 on call allowance and to be flexible to pick up shifts where the service requires it. If you're ready for that next step in your career and meet the above criteria please apply now! #PREJP

Our Business: Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year’s success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them. About The Role: We are looking for Mobile Electrician to join the team at our busy Workington branch. This role covers Monday to Friday 40 hours per week as well as being part of an on call rota. The Mobile Electrician will be responsible for maintaining, installing, servicing and the repair of electrical and mechanical equipment between branches and customers sites in a safe, professional and efficient manner. The ideal candidate will hold practical and electrical engineering skills. It is essential that applicants hold an ECS Gold Card or have the relevant qualifications in Electrical Installations to obtain an ECS Gold card. Tasks and responsibilities for this role include: • You will carry out electrical installation work efficiently in accordance with the current I.E.E.Regulations for Electrical Installations and the Construction Industry Safety Regulations., • Be able to maintain, install, service and repair electrical/mechanical pump sets within the hire fleet and any customer units as required to the required legislative standards., • Ensure necessary Risk Assessment/Method Statements are adhered to., • Acknowledge and adhere to site specific requirements specifically Health & Safety procedures., • Update relevant databases to ensuring accuracy of the information., • Maintain excellent internal and external Customer relations by displaying politeness, respect and co-operation with Staff, Customers, and members of the public or other road users alike. When on site act as an ambassador of Selwood Limited, promoting both the Company brand products and image., • Communicate accurately to your immediate line manager, work colleagues and customers regarding certain job specifications when required, e.g. ETA’s, missing and damaged items. Obtain signatures, full name, date and times when delivering and collecting., • Ensure branded work clothing is worn at all times and comply with all PPE requirements either by Selwood or specific customer site regulations., • Carry out any specific tasks as detailed by your immediate line manager in accordance with the Company Policies and Procedures., • To undertake call outs for the branch as part of a call out rota. Qualifications: • Essential to be a JIB Qualified Electrician and to be able to meet the requirements to obtain a ECS Gold card., • Full UK Driving Licence (as company van is provided) Preferred - 18th edition What we can offer you We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life. • Competitive salary, • Company van (for work use), • Enhanced overtime pay (for additional hours and call outs), • Medicash Scheme – medical expenses scheme (access to 24hour online GP services, discounted gym memberships), • Pension scheme with contribution based on total earnings not just salary, • 25 days holiday + 8 Bank Holidays, • Increasing annual leave entitlement with long service, • 3x your annual salary life insurance (DIS), • Support for development and training, • Employee assistance programme (EAP) & access to Mental Health first aiders, • Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more), • Employee referral scheme This role is not open to Agencies - Please no calls or emails - Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments