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  • Head Waiter / Waitress
    Head Waiter / Waitress
    hace 33 minutos
    £17–£19 por hora
    Jornada completa
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Sous Chef
    Sous Chef
    hace 18 días
    £42500–£45000 anual
    Jornada completa
    Richmond

    GAUCHO are looking for an experienced and passionate Sous Chef to join our GAUCHO Richmond restaurant! You will need to be experienced in working as a Sous Chef in a fresh food kitchen and be extremely passionate about food. Our Sous Chef will have experience managing a team, running the kitchen and working in a fast-paced environment. They must be able to deliver high quality dishes following a spec and have a genuine passion for cooking. Training and benefits 50% off your food bill at all GAUCHOs Referral and Length of service bonuses Incentive and reward schemes Industry Apprenticeship program opportunities and cycle to work scheme Career development and training programmes Training provided by the GAUCHO Academy 28 paid annual holidays + options to purchase additional days Key Responsibilities of the GAUCHO Sous Chef To possess strong operational and leadership skills with regard to both knowledge and operation. To ensure daily, weekly and monthly cleaning duties are carried out as instructed by senior chefs. To help and maintain a maximum yield in the kitchen in relation to the gross profit and wastage To undertake dealings with suppliers and commercial partners of the business with regard to kitchen operations set and agreed by the Head Chef & Sous Chef. To check all inbound food deliveries to ensure consistency and quality of all items delivered for the kitchen operation. Assist Head Chef with staff recruitment and inspirational training, team development and appraisals Ensure all health and safety practices are followed, and participate in controlling GP, stock and portion control. Ensure daily staff food is varied, nutritious and well received Requirements for GAUCHO Sous Chef Have worked as a Sous Chef in a high-pressure kitchen environment Will have a passion for fresh produce Be able to work alongside the Head Chef to effectively run a successful kitchen Be organised and able to communicate effectively with a team. Collaborate with FOH management teams to hit restaurant KPIs

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