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  • Front Of House Assistant
    Front Of House Assistant
    hace 2 días
    Jornada completa
    Liverpool

    FRONT OF HOUSE ASSISTANT – Cove by Locke Liverpool We are looking for a friendly, professional, and service-oriented Front of House Assistant to join our on-property hotel team. This role is the first point of contact for guests and plays a key part in delivering a welcoming and efficient guest experience throughout their stay. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Reception & Guest Experience Welcome guests with warmth, authenticity, and a personalised approach. Complete check-in and check-out efficiently using the hotel’s PMS. Assist with reservations, room allocation, and guest requests. Provide local knowledge, recommendations, and curated lifestyle tips. Handle billing, payments, and procedures accurately. Resolve guest concerns quickly and effectively, escalating when needed. Support lobby hosting duties: welcoming, socialising, and maintaining presentation. Food & Beverage Service (where applicable) Deliver high-quality service across breakfast, bar, restaurant, coffee bar, and grab & go. Prepare and serve coffees, drinks, and light food to brand standards. Host in F&B spaces: welcoming guests, explaining menus, ensuring great experiences. Maintain cleanliness, setup, and replenishment of F&B areas. Assist with orders, inventory checks, and receiving deliveries. Follow food safety, allergens, and hygiene procedures. General Operations & Team Support Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences. Positive, energetic, and adaptable personality. Strong communication skills and confidence in guest interaction. Ability to multi-task and remain calm under pressure. Willingness to learn across multiple operational areas. YOUR PROVEN TRACK Previous hotel reception experience Experience in food and beverage services Experience using PMS and POS systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    Sin experiencia
    Inscripción fácil
  • Residential Support Worker
    Residential Support Worker
    hace 3 días
    £26000–£35000 anual
    Jornada completa
    Old Roan, Liverpool

    Rate of pay – Qualified, £13.25 per hour, Unqualified £12.75 per hour. Roles are full time contracted. Sleeps paid in addition at a rate of £60 per night Do you want to work for a company who genuinely believe that the absolute best homes and support are the least we should be providing to the vulnerable children and young people in our care? At Redefined care we believe in exactly that, if the best we can do will always fall short of what is needed, we owe it to each and every child that we support to provide nothing short of the best. We provide a genuinely therapeutic and child focussed service, where every child who comes to live with us will have a therapeutic assessment, during which the type and level of support that they need will be established and a plan of support put in place. This could include more traditional therapeutic work with our forensic psychologist, art therapy in our art studio, music therapy in our recording studio, or anything else that they may benefit from. In addition to this, the home has a huge focus on wellbeing with a spacious garden area, kitchen garden, equipped gym space and a swimming pool and jacuzzi pool. With that comes a dedication to employing the most passionate and dedicated individuals in the sector and supporting them with real, honest training and support. Our senior leaders have a proven track record in creating bespoke training and progression paths that will support you both in your current role and future career aspirations. We will begin with a 4 week face to face induction program, covering a range of topics and including formal training from external providers and from our lead forensic psychologist, as well as training delivered by our senior leadership team. From there, every staff member will have a development plan created, with real and achievable goals, and support built in as you progress your career with us. As a residential support worker you will play a key role in shaping the lives of the children that we support. You will work to build solid relationships with them and support them in all aspects of their daily lives. On a typical day you could be supporting the children to get up and have their breakfast then taking them to school or supporting education within the home. In the evenings you will support with activities inside or outside of the home, have dinner with the children, spend time with them watching TV or playing games and support with their evening routines. You may also support them to attend sessions within the home with one of a number of therapists and other professionals, or spend time in the gym, art studio or recording studio with them. We would welcome applications from both experienced residential support workers who would like to move to an organisation who will support and encourage their growth, as well as people looking to take their first step into the role in an organisation with the skills, experience and genuine desire to train and develop you from the start. If you are motivated to join us on our journey to create the best possible childhood for our children and young people, and have a desire to improve and develop in order to achieve that then please apply for this role. Key Responsibilities Child‑Centred Practice • Build positive, trusting relationships with children and young people., • Ensure that the child, their wishes and aspirations are at the centre of everything that we do within the home., • Support children in every aspect of their lives, including support with activities outside of the home and supporting them to be a positive part of the local community, • Promote education, health, emotional wellbeing, independence, and positive behaviour. Safeguarding & Compliance • Ensuring that all paperwork required is completed in a timely manner and to a high standard, seeking support from senior support workers and managers where needed, • Promote a robust safeguarding culture, ensuring all concerns are reported and managed appropriately. Skills & Experience Required • Previous experience working with children and Young People is not a requirement of this role, however experience working with children in any setting would be beneficial, • Strong desire to provide genuinely child centred care and to your own professional development and learning., • Excellent communication, organisational, and problem‑solving skills., • Ability to remain calm, professional, and child‑focused under pressure. Qualifications • Level 3 Diploma in Residential Childcare or willingness to complete within your first 2 years of employment, • Driving license is preferred for this role but consideration will be given to those without it and willing to work to obtain.

    Sin experiencia
    Inscripción fácil
  • General Manager | Liverpool
    General Manager | Liverpool
    hace 4 días
    Jornada completa
    Liverpool

    About Blank Street At Blank Street, we're building the defining food and beverage brand of our generation. We believe the little moments that shape your day are often the most important ones, and they deserve to be special. Over the last five years, we've been crafting a unique menu, designing distinctive spaces, and building a hospitality experience around one vision: turning everyday moments like your morning coffee or afternoon matcha into a daily luxury. It all starts with our people and their commitment to make magic happen each and every day. Sound like you? Keep reading. The Role We're opening in Liverpool and we're looking for a General Manager to lead it from the ground up. This won't be one store among many. For now, this is Blank Street in your city. A single, high-volume flagship location which will be the highest expression of our brand. You'll build the team, launch the store, and own the full experience. You're the person who represents Blank Street in your city. Who You Are We're looking for someone who is equal parts hospitality-first operator and entrepreneur. As a hospitality-first operator, you hold yourself to a higher standard than anyone would ask of you, and coach the team in the same way. You obsess over the details, thrive in high-volume environments, are passionate about our products and, above all, care about delivering genuine moments of connection. As an entrepreneur, you love building from scratch: hiring a team, setting a culture, opening the doors, and figuring out how to raise the bar from there. We're still building Blank Street as we go, and we look for people who are excited to build it with us. What You'll Own Hospitality Leader • Own every drink that leaves your store. Crafted to perfection, every time., • Keep your store immaculate, front and back of house., • Lead from the front and set the pace of every shift by jumping in where it matters most People Leader • Own recruitment and hire only the highest-potential talent., • Train your team to become exceptional Blank Street baristas., • Nurture the next generation of Blank Street leaders, while ensuring those here for the shorter term feel developed and invested in., • Build a connected, engaged team through a welcoming environment and thoughtful team events. PnL Owner • Design each shift by station with precision, balancing labour productivity with demand., • Oversee inventory, ordering, and waste with discipline., • Spot and execute tactical levers to drive store sales. Change Maker • Lead rollout of new initiatives in your store(s). Land the "why" and "how" with your team, driving real adoption and enthusiasm., • Propose and test new ideas. Collaborate with your OM and HQ to pilot and refine Who are you • 2+ years of experience leading operations in high-growth hospitality/consumer brands, • Experienced hospitality manager with a background in high-volume environments., • Proven ability to build, train, and lead a team from the ground up., • Hands-on and highly action-oriented., • Genuine passion for coffee, matcha, and delivering great customer experiences Benefits \& Perks • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

    Inscripción fácil
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