Project manager no experience jobs in TottonCreate job alerts

Come and join one of the UK’s largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Business Systems Manager, which will be home based with occasional UK travel to sites and offices. This is a key management role, reporting to the Head of Business Systems, and is responsible for all applications across the organisation, which include on-premise, cloud based, and SaaS products. The Business Systems team compromises of Business System Engineers and Analysts. In addition to this, the team are supported by a range of third-party providers, and management of those relationships will be a key element of the role. This role will support the Head of Business Systems to develop and implement ACG’s IT strategy, which is aligned to the company’s overall strategy. As part of that, you will play a key role in significant projects supporting key areas of the business including Operations and Finance. In addition, you'll need to ensure we get the best out of our current systems, some of which have only recently been implemented, as part of a major technology transformation programme. Building relationships with key stakeholders within the wider IT department and across the organisation will be essential, both to ensure our systems operate in line with the needs of our colleagues, and to provide the platform needed to deliver the organisations vision. *Note, interviews will be conducted face to face for this role. We have numerous locations across the UK that can be made available to reduce the commute where possible. What you'll be working: Below are our standard working hours but if you are looking for different working hours please feel free to talk to us and we will be as flexible we can around the needs of the service. Working Monday - Friday 37.5 hours per week What you'll be doing: • Effectively lead and mentor members of the Business Systems Team., • Responsibility for all systems, which will cover areas such as performance, maintenance, availability, upgrades, integration, enhancements, support and licensing., • Develop and maintain strong working relationships with key stakeholders across the organisation, at all levels., • Build and manage relationships with our key suppliers, ensuring appropriate services are being provided, service contacts are being adhered to and that we are making best use of our managed service offerings., • Responsibility for the assessment, development, testing and implementation of new systems, & improvements to existing systems, • Liaise with all parts of the business to gather requirements and design solutions with stakeholders and end users, • Ensure that all system improvements meet business requirements and conform to ACG strategies, • Ensure the business applications meet the Business Continuity requirements, • Establish policies and quality assurance standards for application deployment, customisation, governance and support., • Identify areas for improvement, communicate to senior management & follow through to ensure continual improvement of supported systems, • Ensure that all system improvements meet business requirements and conform to ACG strategies, • Establish close working relationships with the wider IT team., • Develop a personal profile in the external IT healthcare marketplace, to represent the organisation as forward thinking and innovative in all aspects of technology., • Ensure your team are well-trained, well-organised, well-supported and properly supervised and motivated. Responsible for their performance management, training and development., • Manage staff appraisals and input into annual salary reviews., • Develop, coach and mentor direct reports within your function., • Be inclusive, collaborative and ensure a team ethic which promotes openness without judgement., • Foster key internal relationships with Management of the Business Systems team, Head of Business Systems, wider IT team, key vendor partnerships, business systems owners and users & the Executive Committee. What you'll have: • Excellent track record of implementing and supporting a broad range of systems with an understanding of business risk management., • Understanding of the need to deliver systems and services in line with the needs of the users., • Articulate communication/presentation skills, including the ability to translate technical/security issues, to business users, direct reports and influence senior management., • Able to build effective relationships and network across the group and externally with vendors and sector contacts., • Possesses a high degree of technical fluency and able to demonstrate and communicate the practical application of this competence., • Strong vendor management skills., • Excellent project management skills., • Ability to work effectively in an environment where there are several competing pressures., • Self-motivated, willingness to take on challenges and adaptability to change and manage changing priorities., • Able to demonstrate excellent client/customer facing skills, with a good understanding of general business needs and service delivery., • Able to work under pressure to tight deadlines or targets and can adapt to differing demands; prioritising tasks, where appropriate., • Methodical approach to work, with a strong focus on accuracy and quality., • Understands the need for documentation and well-defined procedures. Technical Skill requirements: • Healthcare ERP systems, • Scheduling systems, • Office applications What to look forward to: • 25 days plus bank holidays, • Birthday off, • Join the Benefits Hub and benefit from a wide range of e learning and face to face training and development opportunities, • Active Reward App giving discounts and savings on your weekly shop, • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice, • A Nest Personal Pension account, • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians, • We recognise outstanding Active Behaviours via the Active Awards programme, • Enhanced Sick & Maternity Pay benefits

Job Description We take enormous pride in bringing to life P&O Cruises and Cunard – two of Britain’s most iconic brands. Our Contact Centre Operations (CCO) team is looking for a Communication & Engagement Manager, a pivotal role in shaping how we connect, engage, and inspire our people. You’ll be at the heart of creating an exceptional employee experience that supports our vision and values. Role Overview As Communication & Engagement Manager, you’ll lead strategies that drive employee satisfaction and retention across CCO and Guest Relations, as well as overseeing the onboarding of new teams. From planning CCO-wide events, managing ship visits and familiarisation trips, to creating compelling content for multiple channels, you’ll be the voice that keeps our teams informed, motivated, and connected. You’ll combine strategic planning with strong stakeholder management to align engagement activities with business priorities and key projects, as well as representing CCO in wider Carnival UK forums. This role requires a balance of creativity, leadership, and operational understanding to deliver long-term success. Your Accountabilities will include: • Develop and execute communication and engagement strategies that support CCO objectives., • Plan and host in-office and virtual events that bring our culture to life, • Oversee onboarding processes, as well as planning and delivering against recruitment forecast, • Manage ship visit and familiarisation programmes, driving engagement and brand connection., • Collaborate with internal communications and project teams to deliver consistent messaging Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK07 and is offered on a full time permanent basis, with hybrid working in our Southampton office, including up to two days from home Requirements: Your Expertise and Leadership To thrive as a Communication & Engagement Manager within the CCO team, we’re looking for: • Excellent written and verbal communication skills – able to turn complex messages into clear, engaging language and for a diverse audience., • Leadership capability – able to inspire, coach and manage a team effectively, • Strategic planning and project management skills to deliver longer term initiatives., • Ability to build strong stakeholder relationships and influence at all levels. About You: A Catalyst for Change We believe that diversity enriches our team. We’re interested in candidates who: • Engage and empower others, creating an environment where people do their best work., • Demonstrate accountability and commercial awareness in decision-making., • Brings energy and clarity to communication, inspiring teams to achieve., • Embrace innovation and continuous improvement. Why Join Us? Working with us is about more than a job. It’s about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Read our employee experience guide to learn more about life as a Carnival UK colleague. CUK-employee-experience-guide-July-2025.pdf Our benefits package reflects our commitment to your wellbeing and includes: • Employee Discounted Cruising plus Friends and Family offers, • Recognition scheme with prizes and awards, • Regular office events including live entertainment, lifestyle events and charity partner fundraisers, • Extensive learning and development opportunities, • Employee-led networks, • Employee Assistance and Wellbeing programmes, • Company paid Health Cash Plan and health assessment, • In-house Occupational Health help and access to digital GP, • Life Assurance, • Parental and adoption leave, • Employee Shares Plan, • Electric Car and Cycle to Work schemes, • Onsite restaurant offering range of healthy cooked and grab and go meals, • Discounted retail and leisure via discounts portal, • Minimum 25 days leave, bank holiday allowance and holiday trading scheme, • Contributory Defined Contribution Pension scheme Take the next step Ready to inspire and engage? Apply now and be part of a team that makes every day extraordinary. Due to the popularity of our roles and our commitment to finding the best talent, we might close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us. Recruitment Journey For more information on your recruitment journey, please visit . #Job Functions: Customer Service; Strategy / Planning; Public Relations #CUK About Us Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise. No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.

Job Description Carnival UK is in search of a Product Owner (Events & Venue Management systems), who is crucial in supporting our technological direction and nurturing a high-performing team. Your responsibilities will include: • Ownership and delivery of products within the events and venue management space, inclusive of dining, entertainment and reservation systems., • Overseeing scheduling systems for venues and supporting youth management and entertainment contract systems., • Contributing to configuration and delivery of guest-facing digital systems and ensuring integration/support for physical assets., • Driving development and implementation of products/services through their full life cycle, collaborating with agile teams and business stakeholders. Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK07, offered as a full-time position, on a permanent basis. We offer hybrid work including up to two days from home. Please note – Travel across our fleet will be required for an estimated total of 10 weeks annually, scheduled intermittently. Additionally, due to the festive period, we will be reviewing applications in January 2026. Requirements: Your Expertise and Leadership To thrive as a Product Owner, we're looking for: • Proven experience as a Product Owner or Delivery Manager., • In-depth knowledge of Agile process and principles., • Familiarity with hospitality technology and/or reservation platforms (beneficial but not essential)., • Experience working with physical assets as well as digital systems., • Outstanding communication, presentation, and stakeholder management skills., • The ability to work with complex problems and find creative solutions. About You: A Catalyst for Change We believe that diversity enriches our team. We're interested in candidates who: • Demonstrate strong communication and stakeholder and team management skills., • Are customer-focused with a hands-on approach., • Show adaptability to work in hybrid environments (digital + physical assets)., • Promote collaboration, continuous improvement, and empowerment. Why Join Us? Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Our benefits package reflects our commitment to your wellbeing: • Employee Discounted Cruising plus Friends and Family offers, • Annual bonus, • A friendly welcome with help settling in, • Regular office events including live entertainment, lifestyle events and charity partner fundraisers, • Extensive learning and development opportunities, • Minimum 25 days leave, bank holiday allowance and holiday trading scheme, • Employee-led networks, • Employee Assistance and Wellbeing programmes, • Recognition scheme with prizes and awards, • Contributory Defined Contribution Pension scheme, • Company paid private medical and dental insurance and health assessment, • In-house Occupational Health help and access to digital GP, • Life Assurance, • Parental and adoption leave, • Employee Shares Plan, • Electric Car and Cycle to Work schemes, • Onsite restaurant offering range of healthy cooked and grab and go meals, • Discounted retail and leisure via discounts portal Ready to Lead? If guiding a technology team to new heights excites you, we're eager to hear from you. Apply now to start your journey with us, where your performance-led leadership will make a difference in our shared success. Recruitment Journey For more information on your recruitment journey, please visit ___. #CUK #Job Functions: Product Management; Project Management; Information Technology About Us Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise. No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.

Training operations & content coordinator (part-time) Salary: Circa £27,000 FTE per annum (actual salary circa £21,600 per annum for 28 hours per week) (negotiable based on experience) + comprehensive benefits package Jisc grade: PRS2 (internal use only) Job Type:18 month FTC Hours: Part time (28 hours per week) Reports into: Head of training Working style: Hybrid - A blend of working from home and your nominated hub office. We have hubs located in London, Bristol, Manchester and Oxford. Due to the Christmas period, interviews for this position will be held in January 2026. For 30 years Jisc has pioneered digital solutions for UK education and research, transforming how knowledge is created, shared and used. We are uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Together, we are working to build a better digital future for education and research. Raise your potential at Jisc through our culture of lifelong learning. At Jisc, we're all about growth, so embrace new challenges, sharpen your skills and shape a career that excites you. The role: We have a unique part-time fixed term contract opportunity to join the team as a Training operations & content coordinator! The Training team is based in Data Collections and Statistics directorate of Jisc (old HESA) where you will help provide a variety of live, web-based and bespoke training opportunities, helping HE professionals respond to the statutory data requirements of their provider. As our Training operations & content coordinator you will support the Training team in managing the operational aspects of the training programme, creating and maintaining learning content, and coordinating events and webinars. This pivotal new role ensures smooth delivery of training activities, excellent customer support, and high-quality learning resources for stakeholders across the higher education sector. What you’ll be doing: • Project managing the delivery of the annual training schedule., • Compiling and analysing reports on training activities, income, expenditure, and booking trends., • Providing comprehensive administrative support including venue sourcing, delegate bookings, and accurate record maintenance, managing updates to e-learning courses and maintaining all training content., • Coordinating logistics for events and webinars including scheduling, publishing, communication, and resource preparation., • Handling customer queries and supporting feedback tracking, peer reviews, and continuous improvement of training processes and quality., • Preparing learning environments and resources to meet learner needs and occasionally delivering training sessions., • Overseeing contracts and supplier agreements, while managing purchase orders, invoicing, goods receipting, and budget tracking with the relevant teams. What we are looking for: • Demonstrable experience in administrative support roles., • Proven experience coordinating events or webinars., • Experience of working with data., • Strong organisational skills and attention to detail., • Ability to communicate confidently with colleagues and external contacts at all levels., • IT literacy and proficiency in Microsoft Office suite, with the ability to interpret data and produce clear reports. Don’t meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can’t tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but if you feel this role is perfect for you. You may be just the right candidate for this or other roles! Hybrid working: Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value, so you may need to travel on occasion to any of our hub offices. Why work for us? At Jisc, every role is meaningful, and every individual is valued. We foster a culture of continuous learning and personal growth, offering opportunities to develop new skills and make a real impact in education and research. With a strong focus on work-life balance, we embrace flexible working that prioritises outcomes over hours, empowering you to create a rhythm that energises both your professional and personal life. Our Guiding Principles: Jisc’s culture is powered by our four guiding principles: putting customers first, driving innovation, creating impact, and championing inclusive collaboration to deliver sustainable outcomes and shape a better future. Discover the amazing benefits we provide! Here’s what you can look forward to: • Flexible work pattern, which can adapt to suit your schedules and personal commitments, • 31 days annual leave (plus bank holidays) that includes three closure days over Christmas, • Buy up to an additional 5 days leave during the flexible benefits window, • Generous flexible pension schemes, • A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support, • A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development, • Allocated allowance of up to £250 to equip your home office, • Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money, • A wide range of discounts and cashback from retailers and big-name high-street stores, • Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks, • Support your volunteering with up to 3 days volunteer leave Equity, diversity and inclusion: Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process: Please let us know how we can best accommodate you throughout the recruitment process. We’re committed to making our process accessible and comfortable for everyone - just tell us what works best for you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it.However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We’re really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality. If you are currently a Jisc employee, please apply through your Dayforce Employee profile. We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn. Sponsorship: Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevant Home Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge. No agencies please.

SAP Supply Chain Functional Associate Manager Location: London / Manchester / Birmingham Salary: Competitive salary and package dependent on experience Career Level: Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: • You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways, • If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will: • How to provide solutions to real world problems across a variety of industries., • How to help transform leading organisations and communities around the world., • The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and and advance., • How best to develop your skills and hone your talents within an innovative technology environment. We are looking for experience in the following skills: • 7+ years of experience in SAP EWM and/or TM., • Lead in the New with innovative thinking, bringing industry best practices and latest trends in SAP EWM and/or TM., • Experience in managing and mentoring junior consultants, supporting their skill development and career growth., • Capability to lead larger and more complex SAP EWM and/or TM projects and contribute to the overall project strategy., • Strong project management skills, ability to manage project scope, timelines, and resources effectively., • Proven experience in managing client relationships and expectations, ensuring high levels of client satisfaction. Desirable Skills: • Experience with SAP S/4HANA, SAP S/4HANA Cloud, or SAP Fiori, and their impact on SAP EWM and/or TM processes., • Proficiency in data migration and data integration between SAP and non-SAP systems., • Experience in handling international projects or working in a multi-cultural environment., • Experience with 3rd party integrated solutions and automation like ASRS, AGV, Pick by light., • Understanding of Industry 4.0 concepts and their application in warehousing and transportation. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

SAP Supply Chain Consultant - EWM/ Extended Warehouse Management Location: London/ Manchester/ Birmingham Salary: Competitive salary and package dependent on experience Career Level: Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: • You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways, • If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills In our team you will: • How to provide solutions to real world problems across a variety of industries., • How to help transform leading organisations and communities around the world., • The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance., • How best to develop your skills and hone your talents within an innovative technology environment We are looking for experience in the following skills: • 7+ years of experience in SAP EWM and/or TM or MM, • Lead in the New with innovative thinking, bringing industry best practices and latest trends in SAP EWM and/or TM or MM, • Experience in managing and mentoring junior consultants, supporting their skill development and career growth., • Capability to lead larger and more complex SAP EWM and/or TM or MM projects and contribute to the overall project strategy., • Strong project management skills, ability to manage project scope, timelines, and resources effectively., • Proven experience in managing client relationships and expectations, ensuring high levels of client satisfaction. Desirable Skills: • Experience with SAP S/4HANA, SAP S/4HANA Cloud, or SAP Fiori, and their impact on SAP EWM and/or TM or MM processes., • Proficiency in data migration and data integration between SAP and non-SAP systems., • Experience in handling international projects or working in a multi-cultural environment., • Experience with 3rd party integrated solutions and automation like ASRS, AGV, Pick by light., • Understanding of Industry 4.0 concepts and their application in warehousing and transportation.

The Opportunity Join a fast-growing B2B tech agency with big ambitions and real momentum. Work with innovative and world-leading brands to deliver integrated campaigns that create amazing opportunities and drive growth across the globe. We’re seeking an Account Manager ready to take the wheel and achieve greatness. There’s no ceiling – you’ll be afforded the space to ‘own’ your accounts and campaigns, and be given all the support you need to achieve incredible things. The perfect platform to make a real difference to global B2B tech clients, to the wider Consultancy team, and to the overall agency performance. The Role • To act as an effective bridge between their clients and our internal teams, • To manage their client relationships, ensuring their client's needs are always met, • To effectively communicate, problem-solve and respond to requests in a timely manner in order to drive projects to completion, • Effective management of their client relationships to ensure an outstanding client experience, • Instrumental in the delivery of high quality work which meets the client's needs, • Taking client briefs and writing concise creative, development and artwork briefs, • Ensuring that project deadlines are met, communicating and seeking approval of any changes to these, • Developing a greater understanding of the client's business, including staying abreast of competitor activity, • Following agency processes and updating agency systems (e.g. Jira, Scoro) based on project status, • Support with proposals based on an understanding of their client's business needs and requirements, • Setting agendas and maintaining accurate records of meetings, decisions and next steps, • Keeping the team and client up-to-date with useful information e.g. competitor activity, relevant industry news, • Preparing materials for pitches and client presentations, • An ability to multitask with a huge capacity for getting things done is essential., • Building client relationships to grow accounts, you will have a natural flair for identifying and capturing new opportunities., • We are genuine, enthusiastic, and positive people and we will provide you with all the support you need to help you succeed., • You will be equally challenged and rewarded - this is a fantastic and exciting opportunity for the right candidate. You • You think bigger. You don’t let someone else’s imagination or fear hold you back., • You stay connected. It’s about relationships with colleagues and clients, always keeping your finger on the pulse., • You own it. You are the absolute boss of your own job, brief, account, project, idea, meeting – you name it, you own it., • You keep it real. You are up-front, open and honest., • You bring solutions and positivity to everything that comes your way. Your growth mindset means you embrace new opportunities and tackle every challenge head-on., • Your track record speaks for itself. You can talk the talk and (more importantly), walk the walk. You’re highly credible, commercially-minded, and have the proven ability to make things happen., • You can think things through, decide the best approach, and communicate your vision – then set about driving campaigns through to completion., • Clients trust you, creatives believe in your briefs, you’re all over all-things digital, and your team respect and want to learn from you., • You’re energetic and innovative - inspiring those around you., • A great communicator - engaging, articulate, passionate., • And last but not least, you are genuinely a positive person to have around!

Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a ‘Global ServiceNow Partner’ we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at ___ Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the role you will lead from the front; Partnering with our clients to deliver impactful outcomes whilst simultaneously fostering the growth of your team. You will be responsible and accountable for the successful implementation of the ServiceNow platform on complex and large-scale engagements. Features of your role include: • Developing new business opportunities and expanding the firm's client base. Use your experience to identify potential clients, develop proposals, and participate in business development activities., • Build and maintain strong relationships with clients. Working closely in partnership with our clients to understand their aspirations, needs and provide solutions that meet their business objective and goals., • Lead project teams, responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction, • Manage the financials of the project ensuring that the project is profitable and that resources are allocated effectively., • Apply standard delivery models and form relationships across the global Firm and Global Delivery Network to leverage the best in bread delivery models, • Provide thought leadership and expertise in ServiceNow, staying up to date with industry trends and best practices, and sharing your knowledge with clients and team members., • Provide guidance, support to team members, and ensure that everyone is working towards the same goal., • Mentor and coach team members to help them develop their skills and advance their careers. They provide feedback and support to help team members achieve their goals., • Drive our ServiceNow business and practice development activities relating to our growing ServiceNow capability, • Understand and contribute to the firm’s commitment to creating a more inclusive environment. Foster the growth of our people and business As a leader within our ServiceNow business you will play an important role in developing our business, our culture, and our people in the following ways: • Mentor and coach team members to help them develop their skills and advance their careers. They provide feedback and support to help team members achieve their goals., • Lead our business and practice development activities relating to our growing ServiceNow capability., • Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform., • Understanding and contributing to the firm’s commitment to creating a more inclusive culture Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. • Lead in the development of proposals, providing Architectural insight and expertise to identity the right fit approach and solution for prospective clients, • Help credentialise Deloittes expertise through supporting in Oral presentations, • Create resource estimates and commercial approaches to support Business development, • Follow Deloitte methodology and approaches, • Build delivery time scales and project plans, • Work with others as part of a wider response team, • Understand offshore and onshore models to provide best solution for delivery and client outcome Connect to your skills and professional experience We are looking for individuals who are confident, experienced, and collaborative; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience • Demonstrable experience leading complex, outcome focused, ServiceNow transformation programmes within our private sector industries, relating to ServiceNow, Enterprise service management and service operating models, • Demonstrated ability to work in a fast paced, challenging, and varied environment, • Proven experience in the implementation of ServiceNow applications including but not limited to ITSM, HRSD, iRM, ITOM, and CSM, • Commercial awareness to manage effective client, supplier, and partner relationships., • Understanding of the project sales cycle, including structuring a programme with appropriate resources and cost modelling, • Understanding of Agile delivery methodologies., • Understanding of the ServiceNow platform and its applications, • Demonstrated ability to work in a fast paced, challenging, and varied environment., • Enthusiasm and passion for the delivery of market leading solutions that make a difference and for building the business and reputation of the practice Desirable experience • Certified in Prince2 and/or Agile disciplines, • Certified in ITIL v3/4 Foundation or higher certifications., • Certified ServiceNow System Administrator and Application Developer., • Certified ServiceNow Implementation, • Certified Technology Architect or Master Architect Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That’s where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. For a full job description, please visit our online Deloitte Careers portal.