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OtherProtocol jobs in CoulsdonCreate job alerts
- The Reggae Kitchen
General Manager6 days ago£28000–£37500 yearlyFull-timeCroydonJob Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals. • Identify new market opportunities and recommend business development initiatives. • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports. • Analyze P&L statements, balance sheets, and cash flow to ensure financial health. • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance). • Establish performance metrics (KPIs) and monitor progress toward operational targets. • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff. • Conduct performance reviews, set development plans, and foster a culture of continuous improvement. • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models. • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals. • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution. • Implement quality assurance and compliance programs. • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards. • Identify operational risks and develop mitigation strategies. • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred. • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role. • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management. • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams. • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes. • Communication: Excellent verbal and written communication, negotiation, and presentation skills. • Analytical Skills: Proficient in data analysis and performance/operation metrics. • Adaptability: Comfortable working in fast-paced, changing environments. • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”] • Travel: Up to X% domestic/international travel may be required. • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure. • Comprehensive benefits package (health, dental, vision, retirement). • Professional development and continuing-education opportunities. • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.
Easy apply - Twinz Barber Studios
Barber / Hairdresser2 months ago£12–£15 hourlyFull-timeCoulsdonFull-Time Barber Coulsdon Twinz Barber Studios About Us Welcome to Twinz Barber Studios a newly established and renowned barber studio in the area, known for providing top-quality haircuts, beard shaves, and exceptional grooming services. Our mission is to create a welcoming environment where every client leaves feeling confident and satisfied. We are looking for a skilled and passionate Full-Time Barber to join our vibrant team. If you love the art of barbering and take pride in delivering outstanding service, we want to hear from you! Key Responsibilities: - Provide high-quality haircuts and beard services, including skin fades and scissor trims. - Ensure a clean and hygienic workspace, adhering to all safety and sanitation protocols. - Engage with clients to understand their preferences and provide personalized recommendations. - Create a friendly and enjoyable atmosphere for clients to enhance their overall experience. - Collaborate with team members to maintain a positive and productive work environment. Requirements: - Experienced in men’s haircuts, with a strong understanding of various styles and techniques. - Well-spoken in English with excellent communication skills. - Friendly, approachable, and able to build rapport with clients. - Availability to work weekends and commit to a 35-50-hour work week. - Passionate about barbering and dedicated to continuous improvement. - A license is not necessarily required, but experience is essential. Additional Perks: - Competitive salary with opportunities for tips. - A supportive and fun work environment. - Opportunities for professional growth and skill development. How to Apply: If you are excited about joining a dynamic and famous barber studio where your skills and passion are valued, please submit your resume. Become a part of Twinz Barber Studios and help us shape the future of grooming excellence in our community!
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