Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.
Benefits: Flexible schedule Flexitime Full job description Overview Seeking Part-Time Doctors & Prescriber Qualified Nurses to work in Luxury Clinic - Flexible Hours and Well Paid, Opportunity to build a strong clientele in beautiful space. We are seeking a skilled and compassionate Doctors & Prescriber Qualified Nurses with to join our team. In this role, you will provide high-quality aesthetic treatments and services to clients, ensuring their comfort and satisfaction throughout their experience. As an Aesthetic Nurse Practitioner OR Doctor you will utilise your clinical expertise to assess client needs, develop personalised treatment plans, and deliver a range of aesthetic procedures in a safe and professional manner. Responsibilities Conduct thorough consultations with clients to understand their aesthetic goals and medical history. Perform a variety of aesthetic procedures, including but not limited to injectables (Botox, dermal fillers) and skin rejuvenation techniques. Develop tailored treatment plans that align with each client's individual needs and expectations. Monitor client progress and provide follow-up care to ensure optimal results. Maintain accurate and up-to-date client records in compliance with regulatory standards. Educate clients on post-treatment care and skincare regimens to enhance results. Collaborate with other healthcare professionals to ensure comprehensive patient care. Stay informed about the latest advancements in aesthetic medicine and participate in ongoing professional development. Skills Registered Nurse (RN) or Nurse Practitioner (NP) qualification with relevant license and NMC pin. Proven experience in aesthetic nursing or a related field is highly desirable. Strong knowledge of cosmetic procedures, products, and safety protocols. Excellent communication skills with the ability to build rapport with clients. Attention to detail and a keen eye for aesthetics are essential for success in this role. Ability to work independently as well as part of a collaborative team environment. Strong organisational skills and the ability to manage multiple tasks effectively. If you are passionate about aesthetics and committed to providing exceptional patient care, we invite you to apply for this exciting opportunity as an Aesthetic Nurse Practitioner. Job Types: Part-time, Freelance, Zero hours contract Pay: £150.00-£1,000.00 per day May start as 1 day a week/2 weeks and increase as candidate builds their portfolio Additional pay: Commission pay Day rate Benefits: Flexitime Schedule: Monday to Friday Weekend availability Work Location: In person Expected start date: 20/08/2025 Job Types: Freelance, Zero hours contract Pay: £100.00-£1,000.00 per day Work Location: In person Reference ID: AESTHETIC
Critical skills needed for the job - -Has the ability to speak clearly and listen attentively to guests and other team members. -Has the ability to maintain a professional appearance and display a positive and enthusiastic approach to all tasksFront-of-house cleaning duties are essential for maintaining a clean, welcoming, and professional environment for guests. These duties typically include: Daily Cleaning Duties Sweep and mop hard floors. Spot-clean spills and stains immediately. Dust and wipe tables, chairs, counters, and shelves. Polish glass and mirrors. Arrange furniture neatly after use. 3. Entrance and Reception: Clean door handles, glass doors, and windows. Clean sinks, mirrors, and countertops. Refill soap, paper towels, and other supplies. Sanitize toilet areas and mop Empty trash bins regularly. Replace liners and ensure bins are clean and odor-free. Dust and clean decorations like artwork, plants Clean behind and under furniture. Disinfect high-touch areas, including railings and electronic Set and clean dining tables promptly between guests. Sanitize menus and other guest touchpoints. Health & Safety Considerations Use appropriate cleaning agents for each surface. Wear gloves and follow safety protocols. Display “Wet Floor” signs during and after mopping. Maintaining these tasks consistently ensures a pleasant and professional environment for guests. -Exhibit a cheerful and helpful attitude ,and provides excellent guest care -Can demonstrate a complete understanding of the menu -Be able to follow instructions to achieve brand standards -Maintain the ability to be cross-trained in all areas • Believe in exceptional guest service
La Nonna is seeking a highly motivated and experienced Assistant Manager to join our team in London! If you have a proven track record in delivering exceptional guest experiences and a genuine interest in the art of crafted pasta, we encourage you to explore this exciting opportunity. At La Nonna, every day brings a new experience. As our Assistant Manager, you will work closely with the Manager in overseeing all facets of our London venue. This includes the direction and coordination of daily operations, financial oversight, ensuring adherence to building regulations, and playing a key role in our People & Culture initiatives. Your responsibilities will also encompass: • Providing strong leadership and support to the Manager., • Managing staff rotas and collaborating with Business Development on scheduling for both regular service and corporate events., • Implementing operational strategies aimed at maximizing guest satisfaction, with a focus on achieving a five-star entertainment experience and driving positive social media engagement., • Taking ownership of health and safety standards, ensuring compliance, delivering training, conducting risk assessments, and serving as a primary first aider during your shifts., • Partnering with our People and Culture team on all aspects of the employee journey, fostering positive employee relations, and supporting team development to enhance our venue's culture., • Managing procurement processes, building strong relationships with our suppliers and contractors, and overseeing stock control., • Continuously seeking opportunities for improvement across all areas of the business, including people management, financial performance, health and safety protocols, and service excellence. We are looking for a passionate individual who is ready to take on a rewarding challenge and contribute to the success of La Nonna.
Lusitânia Restaurant, a proud ambassador of Portuguese gastronomy in London, is looking for an experienced and motivated Head of Front of House to lead our service team and ensure a top-quality experience for our guests. 📍 Location: London, United Kingdom 📅 Employment Type: Full-time | On-site ⸻
Job Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals., • Identify new market opportunities and recommend business development initiatives., • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports., • Analyze P&L statements, balance sheets, and cash flow to ensure financial health., • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance)., • Establish performance metrics (KPIs) and monitor progress toward operational targets., • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff., • Conduct performance reviews, set development plans, and foster a culture of continuous improvement., • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models., • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals., • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution., • Implement quality assurance and compliance programs., • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards., • Identify operational risks and develop mitigation strategies., • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred., • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role., • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management., • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams., • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes., • Communication: Excellent verbal and written communication, negotiation, and presentation skills., • Analytical Skills: Proficient in data analysis and performance/operation metrics., • Adaptability: Comfortable working in fast-paced, changing environments., • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”], • Travel: Up to X% domestic/international travel may be required., • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure., • Comprehensive benefits package (health, dental, vision, retirement)., • Professional development and continuing-education opportunities., • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.
Il Bistrotto London is seeking a skilled and enthusiastic Head Bartender for its new Cocktail/Tapas bar in Chelsea. The ideal candidate will have a passion for hospitality, a talent for crafting exceptional drinks, and a commitment to delivering outstanding customer service. As a Bartender, you will play a key role in ensuring guests have a memorable experience by serving high-quality beverages in a fast-paced environment. The original Il Bistrotto first opened in 1982 and was acquired by its current owners in 2018. Located between the city of Genoa and the renowned Portofino, it has since become one of the most distinguished cocktail bars on the Ligurian Riviera. For its London opening, the company has partnered with Luca Gargano of Velier S.p.A., a global leader in the rum sector, renowned for bringing distilleries like Demerara, Caroni, and Foursquare to international prominence. In addition to rum, Velier pioneered the natural wine movement with the launch of the Triple A protocol in 2003, promoting authentic and sustainable production. Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences., • Maintain cleanliness and organisation of the bar area, ensuring compliance with food safety regulations., • Engage with customers, providing friendly and knowledgeable service while taking drink orders and offering recommendations., • Manage inventory, including ordering supplies, tracking stock levels, and minimising waste., • Handle cash transactions accurately and efficiently, demonstrating basic maths skills for processing payments., • Collaborate with kitchen staff and other team members to ensure smooth operations during busy periods., • Uphold the highest standards of hospitality, ensuring that every guest feels welcomed and valued. Experience • Previous Head bartending experience; a willingness to learn is key., • Familiarity with food safety practices within a restaurant or bar setting is advantageous., • Strong time management skills to handle multiple tasks efficiently in a fast-paced environment., • Excellent communication skills, with the ability to interact positively with guests and team members alike., • A genuine desire to help others and create enjoyable experiences for customers. If you are passionate about the art of bartending and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity!
Fish & Bubbles, a newly opened Italian seafood restaurant in Fulham, is searching for a passionate and talented Head Chef to lead our kitchen team. We pride ourselves on delivering authentic Italian seafood dishes with a modern twist, offering an unparalleled dining experience. If you have a deep love for Italian and Mediterranean cuisine, proven leadership skills, and thrive in a creative, high-paced environment, we want to hear from you! About Us Fish & Bubbles is an Italian seafood restaurant in Fulham that blends the rich traditions of Italian and Mediterranean cuisine with a modern twist. Our guests enjoy a unique dining experience that ranges from refreshing seafood tapas at the bar to indulgent full-course meals. With a focus on fresh, high-quality ingredients and a menu that celebrates both classic and contemporary seafood dishes, we aim to provide a warm, inviting atmosphere that embodies the essence of Southern Italy. Job Responsibilities • Oversee all kitchen operations, ensuring dishes meet high-quality standards and are served in a timely manner., • Develop and design menus, incorporating fresh, seasonal ingredients with a focus on seafood., • Handle a variety of seafood preparations, including raw, grilled, and other traditional Mediterranean techniques., • Manage and mentor kitchen staff, fostering a positive and efficient working environment., • Maintain health and safety protocols, ensuring the kitchen complies with all food safety regulations., • Collaborate closely with the management team to enhance guest experiences and develop innovative offerings. Requirements • Expertise in handling and preparing fresh seafood, from raw dishes to various cooked preparations., • Strong leadership and communication skills., • Creativity and passion for creating standout seafood dishes., • Ability to work effectively under pressure and manage a busy kitchen., • Right to work in the UK.
Job description Do you have a passion for creating beautiful brows, lashes and facials? Join our stunning high end and modern Beauty Lounge in the heart of Battersea, a 5 minute walk from Clapham Junction Station. We are seeking an experienced Brow Technician to join our amazing team! What we offer: • A gorgeous modern, contemporary and heated/air conditioned beauty lounge, • Friendly and supportive team, • Flexible work hours, • Fully equipped and professional workspace, • Discounted treatments, • Career progression, • Team socials, • Safe work environment, • Staff kitchen with seating area What we're looking for: • A fully qualified beauty therapist / beautician who has a minimum of 2 years experience within the beauty field, • MUST be able to wax or thread, map, shape, tint and laminate eyebrows, • Be able to perform lash lifts / extensions, • Be able to carry out facials / be willing to learn, • Engage with clients to understand their preferences and provide tailored recommendations, • Excellent communication and interpersonal skills, • Able to retain clientele, • Outgoing personality, engaging proactively with clients, ensuring they feel welcome and relaxed, • High standards of grooming, hygiene and presentation at all times, • To be reliable, punctual and professional at all times, • To ensure a clean and sanitary work environment by following sterilisation and disinfection protocols, • To assist with cleanliness of the salon, • Handle client enquiries and feedback in a professional manner to enhance customer experience and maintain salons 5* reputation Responsibilities: • Provide exceptional customer service by greeting clients warmly and addressing their needs., • Utilize strong communication skills to explain beauty treatments and procedures clearly., • Perform eyebrow and eyelash application with precision and care., • Maintain a clean and organized workspace to ensure a pleasant experience for clients., • Stay updated on beauty trends and techniques to offer the best services possible., • Assist with content creation Please provide examples of your work/link to your social media for us to assess your suitability for the role.