Public administration jobs in United Kingdom

About the position The GMS Support Manager will be responsible for leading on the day-to-day operations of the Freedom Fund’s new Salesforce Grant Management System. The project to develop the new GMS is currently in progress, with user training expected to take place in January 2025 and the Go Live planned for February 2025. The transition to the new system will be a significant change in the organisation’s way of working; currently the Freedom Fund’s grant management process is manual and spread over multiple different platforms. Initially, the focus of the role will be on supporting the Freedom Fund staff as they transition to using the new system, including assisting with user training and working with the implementation partner Hyphen8 to identify and resolve any issues that arise. Following Go Live, the GMS Support Manager will be responsible for leading on administration and maintenance of the system, requiring a good technical knowledge of how Salesforce works. The role will be responsible for user training and support, leading on staff consultation for future system developments and prioritising requests. The successful candidate will also act as the main point of contact between the Freedom Fund and implementation partner Hyphen8 for both ongoing support and future development phases. Responsibilities • Support the roll-out of the Freedom Fund’s new Grant Management System, including supporting Hyphen8 with user training and troubleshooting any issues that arise during the transition. • Lead the day-to-day operations of the Salesforce system; including system performance, change control and user support • Support the day-to-day administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports and dashboards • Be proactive in system maintenance including keeping up with Salesforce releases, features and best practices • Be the key point of contact between Freedom Fund and Hyphen8 • Understand the Freedom Fund’s needs and work with Hyphen8 (as appropriate) and staff to meet changes • Decide how best to direct the core support hours provided by Hyphen8 during version upgrades in order to achieve the best results • Understand and own the Freedom Fund’s Salesforce architecture including the data model, integrations (including with the finance system), reporting and analytics • Maintain data quality by monitoring data and addressing the procedural issues which lead to loss of quality • Promote the use of Salesforce across the Freedom Fund, optimising the return on investment in this capability • Interpret and prioritise requests for GMS development and support • Work with colleagues across the Freedom Fund to understand business needs, finding a suitable mixture of support, challenge and direction to enable colleagues to get the most from the GMS • Deliver end user support and training to help colleagues use the system effectively • Ensure compliance with relevant data protection regulations and internal policies • Train Freedom Fund IT Officer on core functionality of the new GMS Qualifications and experience Essential • Entitled to work in London without work permit sponsorship is essential • Experience of leading the day-to-day operations of a Salesforce system; including expertise in system performance, change control and user support • Good knowledge of Salesforce features and functionality • Good working knowledge of GMS/CRM principles • Experienced in requirements gathering, analysis, solution design, and documentation • Strong business analyst with ability to think critically and strategically when gathering and validating requirements Desirable • Experienced project manager • Salesforce Advanced Administrator certification Personal attributes Essential • Highly organised, with a meticulous and thorough approach to work • Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload • Excellent communication, influencing and stakeholder management skills Compensation • £51,075 to £52,419 per annum for full-time (£34,050 to £34,946 per annum actual) • 10% non-contributory pension scheme. • 25 days holiday pro rata, plus public holidays.

A global finance and business advisory company has a new opportunity for a PA to CEO. They operate a hybrid working pattern, working remotely up to two days and coming into the office three days per week. You will provide a high level of administration support to the chief executive and other colleagues in the executive office, as required. The company have a wonderful company culture with lovely offices based near Tower Hill. Responsibilities: Acting as a first point of contact: dealing with correspondence and phone calls. Managing diaries and organising meetings and appointments. Booking and arranging travel, transport and accommodation. Reminding the CEO of important tasks and deadlines and diary management. Typing, compiling and preparing minutes, reports, presentations and correspondence. Implementing and maintaining procedures/administrative systems. Liaising with staff, suppliers and clients. Collating and filing expenses. Conducting research on behalf of the CEO. Organising the CEO’s personal commitments including external committees, meeting preparation, booking lunches/ dinners and travel. Assisting in the management of the intranet and website, Working Groups and Special Interest Groups (SIGs), as required. Sending out invoices and following up with overdue balances Supporting our client’s communications and marketing efforts Publication distribution Ordering gifts, stationery supplies and other equipment Assisting in the administration of membership activities Supporting the effective management of information and data about member firms on executive office IT systems Participating and taking minutes in staff meetings Processing supplier invoices for the Executive Office Other support duties as required Skills & Experience: Previous PA/Administrator support experience (essential) Experience working in a professional services environment in an administrative role (desirable) The ability to relate to a geographically dispersed, multicultural membership with limited face-to-face contact The ability to convey a professional image through writing A professional, service-oriented attitude Very proactive A high level of IT literacy, including Office 365, Excel, Word, PowerPoint Excellent written and verbal communication skills Benefits: 20 days holiday rising with length of service and/or promotion Additional 3 days holiday given to be taken over the Christmas period Season ticket loan Life assurance Enhanced Maternity and Paternity Private health care cover at discounted rates Employer contributions to pension after one year Subsidised corporate gym membership Store discounts

The Development Manager – Health & Wellbeing, will be responsible for the management, development, and delivery of a comprehensive health and wellbeing programmes, primarily focused on NHS health checks and linked to the priorities of Sefton Council (through Active Sefton) and identified project partners. These include universal and targeted Public Health commissioned services. The role will be managing the team who deliver our commissioned services – specifically focused on NHS health checks. This will involve overall management and oversight of the NHS Health Check Programme, including ensuring all administration and reporting is completed in line with requirements and protocols. It will ensure the programme complies with Procurement rules, as well as adhering to GDPR rules and establishing data sharing agreements. It will also develop partnership work with primary care, connecting with PCN’s to promote NHS Health Check Programme, as well as other Active Sefton services to support patients through signposting, including supporting adult weight management, GP referral and other health interventions. The Development Manager – Health & Wellbeing will manage resource and develop programme in line with service demand – target areas to address health inequalities and support high risk groups access services.

Job Description: We are seeking a highly organized and proactive office assistant to support the company operations. The successful candidate will play a vital role in ensuring smooth daily operations and exceptional service. (Full training will be provided from the outset to ensure the successful applicant is fully equipped and confident in performing all tasks to a high standard.) Ideal Skills: Excellent communication and interpersonal skills Organised and good at multitasking Experience with customer service (within the property industry would be helpful) Confident computer user, with experience on MS Office or Google Sheets Familiar with social media platforms and at least minor content creation Ability to manage confidential information with discretion Should be able to drive or at least have the ambition to, and very comfortable on public transport Ideal Attributes: Keen eye for detail Team player Proactive and self-motivated Adaptable and able to manage a diverse range of tasks Enthusiastic about building relationships and delivering exceptional service Key Responsibilities: Enquiry Handling, Data Entry & Client Communication: Make and receive phone calls related to property enquiries Book appointments while collecting/recording essential information Provide personalised advice to clients through various channels (phone, WhatsApp, email, messages, zoom, face-to-face) Data entry and management of contact details Client Relationship Management: Build / maintain strong client relationships, ensuring clients feel valued Foster new client relationships through effective comms / follow-ups Ensure all client interactions are documented, and any required actions are completed promptly Administrative Support: Manage the day-to-day diary of the company owner, Matt, including booking appointments and meetings. Maintain communication with clients, updating them when Matt is in meetings or unavailable. Oversee and manage administrative tasks to ensure smooth operations and prevent any oversight. Compliance Management: Handle pre-marketing compliance, such as gathering client IDs, completing Anti-Money Laundering checks, and obtaining necessary documents like certificates, client forms or title documents. Handle post-offer compliance, such as preparing and managing all necessary documentation, including the memorandum of sale, sales sheets, and weekly sales progression updates. Book and co-ordinate mortgage valuations and private surveys. Social Media Management: Take provisional control of Matt’s social media accounts, including Facebook, LinkedIn, Instagram, YouTube, X and TikTok. Post estate agency-related content across all platforms. Follow up on leads and enquiries generated through social media. Create posts for social media (further training will be provided). Site Visits: Attend a limited number of site visits (such as second viewings, meeting surveyors, key collections / drop offs) Application Process: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and explaining why they are the ideal fit for this role. We look forward to your application to join The Property Expert Group, and hope it’s exciting for you to have the opportunity to join a company dedicated to providing a top-tier service with a personal touch.

Job Title: Floor Manager within Commercial Services (Food & Beverage Operations) Salary: £35,000/year Job Type: Full-time Benefits: Monday - Friday, public holidays off, Bank Holidays off, paid overtime Join our dynamic team! We are seeking a highly motivated Floor Manager with a strong hotel background to oversee daily operations, ensuring a seamless guest experience. Key Responsibilities: - Deputise for the Assistant Food Services Manager when needed. - Lead, supervise, and train the team for Club or Event Operations. - Ensure compliance with COSSH regulations and HR procedures, including training and payroll. - Handle financial auditing, banking, POS operations, stock control, and reconciliation. - Assist in fire safety and building evacuation procedures. - Support in achieving sales income and managing operational budgets. - Deliver exceptional customer service, handling reservations, guest inquiries, and complaints. - Maximise staff performance through training, motivation, and feedback. - Ensure health & safety compliance. Key Competencies: - Customer-focused, detail-oriented, and proactive. - Strong leadership, supervisory, and communication skills. - Experience in staff recruitment, training, and rota planning. - Proficiency in Microsoft and industry-recognized PMS systems. - Excellent presentation and customer service skills. Objectives: - Assist in meeting business targets and ensuring operational procedures are followed. - Provide managerial support to the front-of-house team. - Handle customer inquiries, complaints, and administrative duties. - Ensure health and safety procedures are followed Person Specification: - Proven leadership and supervisory experience. - Strong communication skills (written and verbal). - High standards of personal presentation and professionalism.

Cedar Court Hotel Harrogate are recruiting for a full time Deputy Head Housekeeper to support our Head Housekeeper in managing the department at our Grade II listed, 4* property overlooking Harrogate's beautiful Stray. With 100 bedrooms and plush public spaces, you will work with the team to ensure that the Hotel is kept spotless for our guests. Your duties will include: - Ensure all rooms are cleaned and inspected up to our cleaning standards - Supervise staff in order to deliver and maintain high standards of cleanliness and hygiene in all bedrooms and public areas - Adhere to all health and safety regulations - Organize day to day work requirements - Organize housekeeper's tasks - Work closely with the Head Housekeeper and liaise with other departments - Complete administrative tasks on a daily basis - Place orders for the Housekeeping department in the absence of the Head Housekeeper. What we can offer you: We want each and every colleague to enjoy coming to work, and for Cedar Court Hotels to become one of the top hospitality employers around - so providing a friendly and supportive environment is our main priority. You will develop personally and professionally through meeting, and working with, people from all over the world as we create memorable guest experiences together. For those keen to further their experience, you will have the opportunity to explore the business with various career options. In addition, we can offer you: - A fantastic place to work! - Strong emphasis on health and wellbeing with our fabulous Employee Assistance Programme - Market-leading rates of pay - Open and clear communication with regular staff updates - Your birthday off – paid! - 28 days holiday for full time colleagues each year as standard (pro-rata for part time/hourly colleagues) plus long service holiday benefits - Learning and Development opportunities, helping you to become the best you can be - Automatic enrolment into a workplace pension scheme - Death in Service Benefit - Discounted hotel stays after successful completion of the probation period not only for you, but for friends and family - Free meals on duty, if you worked full time this would save you over £1000 a year in lunches alone! - Leisure Club/Gym Membership following successful completion of probationary period - Long Service benefits - Trip Advisor recognition and cash reward - Random Acts of Kindness for our colleagues - Holiday Hero Scheme – could you be jetting off somewhere courtesy of your colleagues? - Refer a Friend scheme – recommend your friends to join our Team and receive a cash payment - Company uniform - Company achievement awards - Staff Fun Days - Employee Engagement Events

Full job description Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Category Manager with experience in leading various public sector procurement procedures, strong understanding of the Public Procurement Regulations 2015, commercial contracts and excellent IT skills with good knowledge of current category platforms, is required to join a well-established housing association. SALARY: £55,075 - £63,500 pro rata+ Generous Benefits (see below) LOCATION: Hybrid working - Mostly remote/working from home, with occasional attendance at the office in Ealing (W5) JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday - Friday JOB OVERVIEW We have a fantastic new job opportunity for a Category Manager with experience in leading various public sector procurement procedures, strong understanding of the Public Procurement Regulations 2015, commercial contracts and excellent IT skills with good knowledge of current category platforms. Working as the Category Manager, you will join the growing procurement team as they strengthen the group’s procurement function. Within this role, you will be supporting several transformation projects. As the Category Manager you will support the Head of Category / Procurement Business Partner in implementing category strategies, oversee contract implementations and develop and maintain supplier and customer relationships. DUTIES Your duties as a Category Manager will include: Supporting the Head of Category / Procurement Business Partner in implementing category strategies. Additionally, you will take ownership of various sub-categories, leading end-to-end tender projects, managing framework agreements, and handling other relevant projects Work closely with Head of Procurement Operations to enable a smooth transition to the new procurement regulations and contract management system Oversee contract implementations, attend review meetings with internal stakeholders to ensure supplier performance meets agreed SLA’s, and provide solutions to contract-related issues Develop and maintain supplier and customer relationships according to the agreed strategy for a specific category or sub-category, following best practice contract management models Effectively coordinate Category Management activities to achieve team objectives, including monitoring tasks within the ECM portal in D365 and P2P Support the management and reporting on supplier performance, taking corrective actions where necessary Identification of Continuous Improvement opportunities within the Category and Contract Management Collaborate with the wider organisation and colleagues to ensure a consistent and compliant approach to procurement and contract management CANDIDATE REQUIREMENTS Degree qualified (or equivalent) with a desire to undertake a CIPS qualification Experienced in leading various public procurement procedures coupled with a strong understanding of the Public Procurement Regulations 2015 and forthcoming Procurement Act 2024 Experience in working on procurement transformation Good understanding of commercial contracts and terms and conditions Excellent communication skills (written & verbal) with the ability to influence stakeholders Experience of pre and post commercial administration of contracts and managing supplier performance The ability to manage projects (qualification in Project Management is desirable, not essential) Excellent IT Skills - good working knowledge of current category platforms as well as MS Office applications BENEFITS 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension Flexible working Investment in your learning and development The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY JOB REF: AWDO-C12570