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FACILITIES COORDINATOR - LONDON Your new companyWe work with a broad range of organisations across London, offering facilities support in both the public sector and the private sector. These roles are essential in maintaining safe, efficient, and compliant environments. The Facilities team provides strategic support on projects, manages supplier relationships and budgets, oversees Front of House services, and ensures the organisation operates in line with Health & Safety policies and regulations. We also adhere to ISO and BSI standards, maintaining best practice across all operations. Your new roleYour duties will entail, but are not limited to the following: • Oversee the day-to-day running of office facilities and building services., • Ensure smooth delivery of all FM services (cleaning, security, maintenance)., • Schedule and monitor planned preventive maintenance (PPM) and reactive repairs., • Ensure statutory compliance checks (fire alarms, emergency lighting, water hygiene)., • Maintain HSE records and ensure compliance with regulations., • Act as Fire Marshal and assist with emergency procedures., • Conduct risk assessments and safety audits., • Manage third-party suppliers and contractors., • Negotiate contracts and monitor service level agreements (SLAs)., • Coordinate office moves, seating plans, and space optimisation., • Oversee signage, car parking, and building access systems., • Maintain security systems (CCTV, access control, alarms)., • Oversee telephony and IT infrastructure support., • Manage stock of office supplies and equipment., • Handle purchasing, invoicing, and cost control., • Act as first point of contact for facilities-related issues., • Manage work orders and escalate unresolved problems., • Assist with facilities budgets and financial reporting., • Track spending and identify cost-saving opportunities., • Support refurbishment projects, sustainability initiatives, and office fit-outs., • Ensure environmental impact reduction through recycling and energy-saving measures., • Respond to urgent maintenance issues and workplace incidents., • Participate in business continuity and disaster recovery planning., • Supervise reception or volunteer teams where applicable., • Previous experience in facilities, maintenance, or customer service is advantageous., • Job role in the heart of London, • London weighted salary, • Employee benefits Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Role: Technician Start date: ASAP Contract Type: Permanent Salary: £37- 42k depending on experience Location: Wake The Tiger, London THE ROLE The Technician plays an essential role in supporting the technical team within the production department at Wake The Tiger. Working closely with the Technical Lead, the Technician will help maintain and develop a variety of complex technical systems across the park. This role involves supporting routine maintenance and taking on individual project. The Technician will bring hands-on experience across creative lighting, audio systems, interactive installations, mechanical features, and more. You will continue to develop that expertise in a unique and dynamic environment. The Technician will also be responsible for ensuring systems are operational during park hours and assisting with technical support when needed. The Technician will have the opportunity to work on assigned projects, develop their technical expertise, and be part of the team that keeps the park running smoothly. Hours are set via a rota, but flexibility and a willingness to take on overtime when needed are essential. This role requires adaptability, a proactive attitude, and a willingness to learn new tools, technologies, and processes to support the team and enhance the park. When the park is open, technicians must be available via radio to provide technical support or respond to maintenance issues during operating hours. They are also responsible for administrative tasks, including logging issues and updating O&M manuals for installations, as well as opening and closing the park. The Technician helps facilitate a safe, creative, and well-maintained environment for both the team and visitors. KEY RESPONSIBILITIES Maintenance and Technical Support • Support the team in maintaining technical systems and installations across the park., • Carry out routine maintenance, checks, and fault finding across all AV, control, and interactive systems to maintain consistent operational performance across the venue, • Play an active role in PPM (Planned Preventative Maintenance) tasks, ensuring systems such as audio, video and lighting are functioning properly. Administrative and Documentation Support • Log any technical issues and assist with the updating and maintenance of O&M manuals for installations., • Help the team maintain accurate records of repairs, updates, and any changes to the technical systems., • Support the Technical Coordinator with scheduling, purchasing materials, and tracking receipts. Health & Safety and Team Collaboration • Ensure all technical work is carried out in compliance with health and safety standards., • Work collaboratively with the team to maintain clean, organised technical areas., • Support the team in developing solutions to improve the park's technical systems and overall visitor experience. Project Work • Work on individual technical projects assigned by the Production Manager or Technical Lead, collaborating with other team members to complete tasks in a timely and efficient manner., • Assist with prototyping and testing new systems, helping to develop innovative solutions for ongoing projects., • Help with the installation, maintenance, and upgrading of technical systems and park infrastructure as needed. Support in Venue Hire • Collaborate with the Events Manager to plan and deliver technical requirements for venue hires, from initial scoping through to on-the-day delivery., • Step in to fill gaps in the rota during periods of increased venue hire demand, providing support as necessary to maintain operations., • Assist with venue setups and technical support during events, ensuring smooth operations of technical systems for venue hires. Park Operations Support • Be part of the technical team available during park operations to respond to maintenance issues and provide support., • Respond to technical issues during park hours and ensure any issues are resolved quickly to minimise disruption., • Support daily park operations by ensuring technical systems are functional and well-maintained., • Serve as the technical lead during park opening and closing, using fault-finding methods to address issues independently when necessary., • Contribute to the continuous improvement of the park by identifying opportunities for upgrades and enhancements., • Maintain accurate documentation, including fault logs, technical manuals, and maintenance records. SKILLS & EXPERIENCE Essential • Some practical experience with AV, control, or interactive technologies, with a genuine enthusiasm to develop further., • Working familiarity with some of the following: Dante audio, QSC Q-SYS, DMX and Artnet, Pharos, BrightSign or equivalent media servers., • Basic understanding of IT and networking fundamentals (VLANs, Wi-Fi, virtualisation, or NAS storage)., • Experience with creative technologies such as lighting, sound, interactive installations, or mechanical systems., • Ability to carry out fault finding and maintenance tasks under the guidance of the Technical Lead., • Strong communication skills and the ability to work effectively within a team., • Proactive approach to problem-solving with the ability to work independently when required., • Flexibility to work a rota including evenings, weekends, and additional overtime as needed., • A positive, can-do attitude and genuine desire to learn new technologies and ways of working. DIVERSITY & INCLUSION At Wake the Tiger, we prioritise inclusive and fair recruitment practices. We value diversity in all its forms and welcome candidates regardless of gender, race, ethnicity, sexual orientation, disability status, age, or religion. We are committed to creating an inclusive workplace where everyone feels valued and respected, so please let us know if you require any reasonable adjustments during the recruitment process. PRIVACY Please read our Privacy Notice describing how we may process, disclose and store your personal data if you apply for a role.

FACILITIES COORDINATOR - LONDON Your new company We work with a broad range of organisations across London, offering facilities support in both the public sector and the private sector. These roles are essential in maintaining safe, efficient, and compliant environments. The Facilities team provides strategic support on projects, manages supplier relationships and budgets, oversees Front of House services, and ensures the organisation operates in line with Health & Safety policies and regulations. We also adhere to ISO and BSI standards, maintaining best practice across all operations. Your new role Your duties will entail, but are not limited to the following: Oversee the day-to-day running of office facilities and building services. Ensure smooth delivery of all FM services (cleaning, security, maintenance). Schedule and monitor planned preventive maintenance (PPM) and reactive repairs. Ensure statutory compliance checks (fire alarms, emergency lighting, water hygiene). Maintain HSE records and ensure compliance with regulations. Act as Fire Marshal and assist with emergency procedures. Conduct risk assessments and safety audits. Manage third-party suppliers and contractors. Negotiate contracts and monitor service level agreements (SLAs). Coordinate office moves, seating plans, and space optimisation. Oversee signage, car parking, and building access systems. Maintain security systems (CCTV, access control, alarms). Oversee telephony and IT infrastructure support. Manage stock of office supplies and equipment. Handle purchasing, invoicing, and cost control. Act as first point of contact for facilities-related issues. Manage work orders and escalate unresolved problems. Assist with facilities budgets and financial reporting. Track spending and identify cost-saving opportunities. Support refurbishment projects, sustainability initiatives, and office fit-outs. Ensure environmental impact reduction through recycling and energy-saving measures. Respond to urgent maintenance issues and workplace incidents. Participate in business continuity and disaster recovery planning. Supervise reception or volunteer teams where applicable. Provide cover and training for junior staff. What you'll need to succeed Previous experience in facilities, maintenance, or customer service is advantageous. Certifications (Desirable): First Aid at Work, Fire Warden Training, Health & Safety (e.g., IOSH Working Safely) What you'll get in return Job role in the heart of London London weighted salary Employee benefits Extensive training courses What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Role Overview A fantastic opportunity has arisen for an Account Coordinator to join an established optical supply and design business. The successful candidate will support the smooth administration of customer orders from point of sale through to final delivery, working closely with internal commercial teams, overseas suppliers, and UK customers. Account Coordinator – Responsibilities • Supporting sales, design, and merchandising teams with all post-sale administration and order processing, • Compiling and maintaining accurate range sheets for customers using sales and product data, • Managing sample administration including organisation, filing, labelling, and dispatch of samples, • Maintaining an organised and well-structured sample room, • Raising purchase orders with Far Eastern suppliers and checking order confirmations, • Maintaining and updating customer delivery schedules and critical path timelines, • Assisting with quality control processes and liaising with overseas factories on production issues, • Coordinating pre-production and production samples and obtaining customer approvals, • Supporting UK and international trade shows with sample preparation, packing, and logistics, • Maintaining accurate customer, supplier, and purchasing records and filing systems, • Communicating daily with customers, factories, and logistics partners to ensure smooth operations Account Coordinator – Skills & Requirements • 1–2 years’ experience in a retail head office, supplier, or sales support/supply chain role, • Strong organisational skills with excellent attention to detail, • Confident communication skills, both written and verbal, • Ability to manage multiple tasks in a fast-paced environment, • Strong Excel and Microsoft Office skills, • Proactive, reliable, and solutions-focused approach, • Ability to build effective working relationships with internal and external stakeholders

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