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AgentForce Tester Level: Mid–Senior Location: London, Remote First (1–2 days per month onsite max) Function: AI Testing / Quality Assurance Industry: Public Sector Rate: £575–£595 per day Clearance: SC Clearable Contract: 6 Months (High Extension Potential) About the Role Our client is delivering AI-powered digital capabilities within a secure public sector environment. They are building and scaling intelligent agents on the Salesforce AgentForce platform and need a dedicated Tester to ensure these agents are accurate, reliable, safe, and production-ready. This is not traditional UI testing. You will be validating AI behaviour, conversational accuracy, workflow logic, integrations, and compliance standards. You will sit between Product, Engineering, and business stakeholders to ensure agents perform as intended across real-world use cases. What You’ll Be Doing • Designing and executing structured test plans for AI agents within the AgentForce environment., • Testing conversational flows, APIs, integrations, CRM interfaces, and multi-channel deployments., • Validating intent recognition, response quality, business rule adherence, and safety guardrails., • Conducting regression testing after retraining, fine-tuning, or configuration updates., • Logging reproducible defects and working closely with engineers to validate fixes., • Analysing conversation logs to identify misclassifications, edge cases, and optimisation opportunities., • Monitoring metrics such as accuracy, latency, escalation rates, and user satisfaction., • Supporting compliance, audit readiness, and responsible AI standards in a regulated setting. Ideal Background You will demonstrate: • Proven experience in software testing, QA, or conversational AI testing., • Exposure to functional, regression, exploratory, and UAT methodologies., • Understanding of AI or LLM-based systems, chatbot testing, or NLP concepts., • Working knowledge of JSON, APIs, and automation frameworks., • Strong analytical capability with attention to detail., • Experience in agile delivery environments. Highly desirable: • Experience with Salesforce AgentForce, Agent Builder, or AgentForce Testing Centre., • Exposure to Einstein or similar AI agent platforms. What You’ll Receive • £575–£595 per day., • Remote-first model with minimal London travel., • 6-month initial contract with strong likelihood of extension., • Exposure to AI transformation work within a high-impact government department. Who Should Apply This role suits a technically strong QA professional who understands AI systems beyond surface-level testing. You are structured, detail-driven, comfortable working with ambiguity, and capable of challenging agent outputs where logic or safety is compromised. You must be SC clearable and a sole British national. Non-cleared profiles may be considered if technically strong. If your background includes AgentForce Builder or Testing Centre experience, flag this clearly when applying. Interested candidates should respond with availability and confirmation of clearance status.

Salesforce Test Analyst Note: Active SC Clearance Required Role overview: We are seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying and mitigating potential issues. The QA Consultant will work closely with developers, architects, and project managers. Key responsibilities: • Develop and execute comprehensive test plans and test cases for Salesforce Service Cloud implementations, based on provided designs and user stories., • Perform various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing., • Identify, document, and track software defects using Jira, ensuring clear communication with the development team., • Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk and potential improvements., • Collaborate with developers to ensure that solutions meet quality standards and business requirements., • Participate in requirements gathering and design reviews to provide input on testability and quality considerations., • Contribute to the development and improvement of QA processes and best practices., • Work within an Agile development environment, participating in sprint planning, daily stand-ups, and retrospectives., • Ensure adherence to project timelines and deliverable deadlines., • Create and maintain test documentation, including test plans, test cases, and test summary reports. Key Skills & Experience: • 5+ years of hands-on experience as a Quality Assurance Consultant or Software Tester., • Extensive experience with Salesforce Service Cloud implementations., • Strong understanding of software testing methodologies and best practices., • Proficiency in designing and executing test plans and test cases., • Experience with Jira for defect tracking and test management., • Solid understanding of Agile development methodologies (e.g., Scrum, Kanban)., • Excellent analytical and problem-solving skills, with a keen attention to detail., • Strong written and verbal communication skills, with the ability to communicate technical issues clearly and concisely., • Ability to work independently and as part of a team., • Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant) are highly desirable., • Experience with Accessibility requirements and testing, • Experience with test automation tools (e.g., Selenium, Provar)., • Experience with Accessibility requirements and testing, • Experience with Salesforce Lightning Web Components (LWC)., • Knowledge of Salesforce integrations using REST and SOAP APIs., • Experience with tools like Zephyr., • Proven experience in test automation.

NPD Testing Manager Salary £60,000 to £75,000 depending on experience 12 month FTC Folkestone Hybrid As our Testing Manager, you will take ownership of the testing plan and capability across Sagas New Product Delivery portfolio, ensuring we deliver high-quality, reliable products and services to our customers. At Saga, our vision is to provide exceptional, tailored products and services for people over 50. This is a pivotal role at an exciting time, as we continue to invest in our product portfolio and evolve our route-to-market capabilities. Youll be at the heart of this transformation, shaping how we deliver quality at scale. You will lead the end-to-end quality assurance approach across the full software development lifecycle from early discovery and planning through to execution and release. With a strong focus on strategy, automation, and continuous improvement, youll ensure best-in-class testing capability across a complex delivery ecosystem. Were looking for a confident, forward-thinking Testing Manager who brings both strategic oversight and delivery excellence. Youll be a natural leader with a passion for quality, continuous improvement, and building high-performing teams. Youll thrive in a fast-paced, evolving environment and be comfortable influencing across technology and business stakeholders. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our Folkestone office roughly once a week, as well as ad hoc trips to London, allowing us to collaborate and share success as a business. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platformMain Responsibilities As Testing Manager, you will lead and coordinate the test activity across a number of business areas to deliver world-class quality assurance testing capability for our systems and services across insurance. Youll do this through excellent delivery and strategic focus with specific emphasis on automation, best practice and colleague leadership. You will be responsible for the development of the test strategy and plans for each deliverable, as well as oversight and progress reporting for their fulfilment. Taking ownership of testing within the software development lifecycle, with accountability for the testing and quality assurance of applications across the delivery ecosystem. Other accountabilities will include: Implementation and improvement of quality assurance standards across a diverse range of enterprise platforms and services, including those with regulatory requirements Lead the programme QA capability and capacity supporting the ongoing development of capability and taking accountability for testing within the delivery lifecycle, aligning with relevant technology and business units where required. Creation, definition and ownership of a QA strategy and approach in support of the DevOps and Agile development principles covering functional and non-functional test areas. Create and deliver to a testing plan which aligns to key programme milestones, calling out delays and risks where they exist Working/coordinating with partners to align test plans, enable end-to-end testing and ensure a collaborative plan and its delivery are achieved. Coordination and accountability for control practices in relation to testing. Track and manage progress to plan, reporting into programme leadership Working collaboratively with project management and Technology professionals to ensure business requirements and deadlines are met. Working with third-party development teams and solution providers. Actively support QA requirements through root cause and incident management processes across the delivery suite. Shared ownership of the testing of technology deliveries to confirm quality conformance to specifications and quality deliverables. Leading innovative solutions to reduce manual testing requirements and driving efficiencies in the testing and software development lifecycle. Supporting risk controls and input into overall risk and incident management processes across the quality assurance landscape. Supporting the delivery of technology programmes, projects and workstreams to agreed time, cost, and quality criteria. Understanding and assessing application/project risks and applying plans and methods to mitigate. Providing technical expertise and colleague mentoring to the QA and business community. Ensuring that testing is delivered in line with the requirements from internal and external regulatory bodies including the adherence to cyber security controls and frameworks. The Ideal Candidate As a Testing Manager, it is essential that you have a technical background and experience working in a lead QA position. Experience of testing in the financial services sector would be of distinct advantage. Other skills and experience required include: Track record of successful test management framework development and implementation Fulfilment of test and practices in a range of methodologies including Agile and LEAN based principles Proven experience of colleague management and coaching. Experienced QA tester used to working in a financial services regulated environment Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-VL1 JBRP1_UKTJ

Salesforce QA Lead SC Clearance Required Role overview: We are seeking a highly skilled and experienced Quality Assurance Lead to join our growing team on a permanent basis. The successful candidate will be responsible for leading the quality assurance efforts for Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying and mitigating potential issues. The QA Lead will work closely with developers, architects, and project managers, and will be responsible for managing a team of QA resources, Master Test Plan and Test Strategy, Reporting and Test traceability Key responsibilities: • Develop and execute comprehensive test plans and test strategies for Salesforce Service Cloud implementations, based on provided designs and user stories., • Lead a team of QA analysts and testers, providing guidance, mentoring, and support., • Oversee various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing., • Identify, document, and track software defects using Jira, ensuring clear communication and timely resolution with the development team., • Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk, progress, and potential improvements., • Collaborate with developers, architects, and project managers to ensure that solutions meet quality standards, business requirements, and architectural guidelines., • Participate in requirements gathering and design reviews to provide input on testability, quality considerations, and resource planning., • Drive the development and improvement of QA processes, best practices, and testing methodologies., • Work within an Agile development environment, participating in sprint planning, daily stand-ups, retrospectives, and release planning., • Ensure adherence to project timelines and deliverable deadlines., • Ensure adherence to project timelines, deliverable deadlines, and budget constraints., • Create and maintain test documentation, including Master Test Plan and Test strategy, test cases, test summary reports, and quality metrics., • Manage and maintain the QA environment and test tooling. Key Skills & Experience: • 7+ years of hands-on experience as a Quality Assurance Consultant or Software Tester, with at least 3+ years in a lead role., • Extensive experience with Salesforce Service Cloud implementations., • Deep understanding of software testing methodologies, quality assurance principles, and best practices., • Proven ability to design and execute comprehensive test plans and test strategies., • Extensive experience with Jira for defect tracking and test management., • Solid understanding of Agile development methodologies (e.g., Scrum, Kanban)., • Excellent analytical and problem-solving skills, with a keen attention to detail., • Strong written and verbal communication skills, with the ability to communicate technical issues clearly and concisely to both technical and non-technical audiences., • Ability to work independently and as part of a team, with strong leadership and interpersonal skills., • Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant) are highly desirable., • Experience with test automation tools (e.g., Selenium, Provar)., • Experience with tools like Zephyr., • Proven experience in test automation, including the development and implementation of automation frameworks., • Experience with performance testing tools and methodologies., • Experience managing and mentoring QA teams.

Contract Tester - Salesforce / Contact Centre | Sheffield (Hybrid) Duration: Minimum 1 month (potential extension) Day Rate: Negotiable Location: Sheffield office - minimum 3 days per week on-site Overview We're seeking an experienced Test Analyst / QA Tester with a strong background in Salesforce testing to support a key project. This is an excellent short-term contract opportunity for someone who can quickly add value, work collaboratively, and hit the ground running in a fast-paced environment. Key Responsibilities Plan, design, and execute test cases for Salesforce-based solutions Perform functional, regression, integration, and end-to-end testing Work closely with developers, business analysts, and end users Log, track, and retest defects, ensuring timely resolution Support testing around contact centre workflows, systems, and processes Provide clear test documentation and contribute to overall quality assurance practicesEssential Experience Hands-on testing experience with Salesforce platforms (Service Cloud preferred) Strong understanding of test methodologies and defect management Previous experience working within or supporting contact centre environments Confident working in Agile or hybrid delivery teams Ability to work autonomously, with strong attention to detailDesirable ISTQB Foundation or Advanced Certification Experience using tools such as Jira, Azure DevOps, or similar Prior experience in contract or consultancy assignmentsWorking Arrangement Hybrid: On-site at our Sheffield office at least 3 days per week Collaborative working environment with flexibility where possibleHow to Apply If you're a proactive tester with Salesforce expertise and are available for short-term contract work, we'd love to hear from you. Please send your CV and day rate expectations. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website

Our client is looking for an experienced QA Tester to support a major data and analytics programme within a leading global insurance organisation. This role suits a senior QA tester with strong data testing experience, particularly someone comfortable validating data pipelines, BI reporting, and ana

QA at Homa is a core part of our development process — not just catching bugs, but actively improving product quality. We're looking for detail-oriented QA professionals who are ready to contribute to the growth of a genre leading game whilst developing their personal and professional skillset. Ex

Playwright, Cypress, K6) and share knowledge with the wider QA community.

As a QA Tester, you will be part of our Engineering team, reporting to the QA Manager.

QA Embedded Tester | QA | London | Permanent. Hutch are looking for a QA Embedded Tester to join their team in London. Reporting to the QA Project Lead, you will be working within a small mobile games development team in an agile environment.

Participate in test case peer reviews with BAs, Developers, QA and other team members. Participate in test case peer reviews with BAs, Developers, QA and other team members.

A technology consulting firm in the United Kingdom is seeking a Junior UAT Tester for an important client.

A leading gaming quality assurance company in Greater London seeks a Localization Quality Assurance specialist.The ideal candidate will possess perfect knowledge of Serbian and a very good level of English, alongside skills in MS Office.Responsibilities include correcting translation errors and ensu

A mobile games developer in London is looking for a QA Embedded Tester to enhance their agile team.

QA Tester within enterprise software environments. QA processes and testing frameworks.

A leading IT services consultancy in Greater London is seeking a Software Tester to join their dynamic team.

To do this you will learn how to follow the Universally Speaking QA process and professional standards which we have optimised over the years to be the best in the industry. You’ll become the QA Expert across a broad range of Indie to AAA projects and given areas of specialisation. This includes d

Playwright, Cypress, K6) and share knowledge with the wider QA community.

A leading financial planning firm in Greater London is seeking a Software Tester to enhance the client experience through thorough testing of customer journeys.

A leading gaming company is seeking a QA Tester to ensure the quality of its top Roblox game, Brookhaven. In this role, you will be responsible for testing in both LIVE and QA environments, documenting issues, and collaborating closely with the QA Lead and designers.

Reporting to the QA Manager, the QA Tester will be part of the Test group within Engineering. The QA Tester will need to provide updates on test progress/issues, manage and maintain test related documentation; log and update bugs via bug tracking software; design and execute automated tests, work on

A dynamic mobile games developer in London is seeking a QA Embedded Tester to join their agile team.

A leading relationship bank in Greater London is seeking a QA Tester to ensure the quality and accuracy of data through rigorous testing processes.

Proven experience as a KYC QA Tester, KYC Analyst, or Compliance Analyst within financial services. KYC QA Tester – Contract (London-Based). We are seeking multiple experienced KYC QA Testers to join a large-scale KYC testing and remediation project for a global financial services organisation.

The QA Tester is primarily responsible for quality assurance across all digital materials coded by the development team. The QA Tester runs various tests and reports to ensure that work meets all standards and guidelines. Define and uphold the QA process and set the highest standards in testing to s

We’re seeking an experienced QA Manual Tester to join our team and help us ensure our software products meet the highest standards of quality and reliability. We’re looking for a detail-oriented and proactive QA Manual Tester to join our growing Product & Development team. You will work closely

You will play a key role in embedding QA into delivery processes, supporting development, engineering teams and ensuring consistent standards from build through deployment. Enable teams to run structured and repeatable QA cycles. Hands‑on experience with QA tools including Postman, BugHerd, Marker

About the job QA Tester UK (Zero Hour Contract). With our unique suite of services, called Qalya®, we promise not only solutions but also tangible and measurable business results. Our Qalya® Centers of Excellence give concreteness to the complete life cycle of a digital product, from understanding

A respected UK government organization seeks a Senior Automation Tester to spearhead automation testing across both front-end and back-end in a cloud-first Azure environment.

As a Software Tester (Customer Journeys), you’ll play an important role in ensuring the systems and tools used across the business support a seamless customer experience. Help evolve QA processes and champion journey-based testing approaches across the organisation.

A leading rental software company is looking for an experienced QA Manual Tester to join their Product & Development team.

A leading global technology and consulting organisation is seeking an experienced QA Tester to ensure the quality and reliability of software solutions across complex enterprise environments.

We are seeking a Localization QA Tester / Proofreader with native‑level fluency in Slovenian and strong technical skills. Experience in translation, localization, or linguistic QA. Gain hands‑on experience in linguistic QA and software testing.

A technology company based in the UK is seeking a Quality Assurance Tester with gaming and VR experience for a contract role. The ideal candidate has 4-6 years in QA testing and strong skills with JIRA and TestRail.

We’re looking for a detail-oriented QA Testerwho is passionate about delivering high-quality software and enjoys working closely with developers and stakeholders to ensure products perform reliably across multiple platforms. Collaboration is a key part of the role, and you will work closely with t

Quality Assurance Tester (Gaming / VR). Quality Assurance Tester with experience in gaming, VR, or immersive applications. Collaborate with internal and external QA teams to ensure testing coverage at every development stage.

A leading IT services consultancy is seeking a skilled Software Tester in the Greater London area.

Work closely with other QA testers by communicating progress, risks, and test results clearly to ensure effective coverage across tests. Test Brookhaven in both a LIVE and QA environment across Mobile, Tablet, PC, and Console, ensuring comprehensive coverage & that issues are identified early. Colla

A recruitment agency is looking for a detail-oriented QA Tester based in Nottinghamshire to ensure high-quality software delivery.

Our client is looking for an experienced QA Tester to support a major data and analytics programme within a leading global insurance organisation. This role suits a senior QA tester with strong data testing experience, particularly someone comfortable validating data pipelines, BI reporting, and ana

Social Care Assistant, St Brendans (3327).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.This can be within a variety

As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important.The variety of

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

Software Engineer - Nationwide.At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodie

If the screening questions aren't answered we will be unable to consider your application* We’re looking for a Senior Software Engineer – GCS to help design and build the next generation of Ground Control Station software used to remotely monitor and control autonomous vehicles beyond

Job Summary* We are seeking a proactive Software Tester specialising in automation testing with substantial experience using Playwright and. Azure DevOps, GitHub) * Analyse test results, report defects, and work with development teams to resolve issues * Participate in sprint planning an

Please note: We do not offer visa sponsorship for this role.Applicants must have the legal right to work in the UK.Are you passionate about making a positive difference in the lives of older people? Do you have a caring nature and enjoy working as part of a supportive team? If so, we would welcome y

Please note: We do not offer visa sponsorship for this role.Applicants must have the legal right to work in the UK.Are you passionate about making a positive difference in the lives of older people? Do you have a caring nature and enjoy working as part of a supportive team? If so, we would welcome y