Offres remote customer à NorthwichCreate job alerts

Join One of the UK's Leading Property Management Companies and Shape the Future of Salesforce Innovation Are you a passionate and experienced Senior Salesforce Developer ready to take the lead in transforming digital experiences? At Residential Management Group (RMG), one of the UK's largest and most respected property management companies, we're offering an exciting opportunity to drive innovation and make a real impact. Based in our modern Northwich office (CW9 7LN), this hybrid role (3 days in-office, 2 days from home) puts you at the heart of a collaborative team of engineers, designers, and architects. You'll lead the design and delivery of cutting-edge Salesforce solutions that power our business transformation and enhance the lives of the communities we serve. Key Responsibilities • Lead the end-to-end delivery of Salesforce solutions, from design to deployment., • Design and document optimised, user-led technology solutions., • Engineer scalable, resilient, and secure Salesforce applications., • Conduct and document comprehensive technical testing, including automation where possible., • Collaborate with project teams and stakeholders throughout the delivery lifecycle., • Provide expert-level support and mentorship to peers and junior engineers., • Ensure security-by-design in all engineering and service activities. Essential: • 3+ years of experience managing the full Salesforce development lifecycle across multiple modules (Sales, Service, Experience, Marketing, and Field Service Clouds)., • Strong ability to translate complex business needs into elegant Salesforce solutions., • Proven experience in technical design, business analysis, and delivering successful technical projects., • Skilled in stakeholder engagement and process improvement., • 27 days holiday plus all Bank Holidays, • Option to buy/sell up to 5 days annual leave each holiday year, • Life Assurance Cover, • Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services, • Sponsorship for study and professional qualifications (up to 4 study days), • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary), • As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

We're looking for a dynamic and experienced Finance Support Manager to lead a regional team of client finance professionals. This role is key to delivering a professional, compliant service to our clients and customers, supporting business retention and operational excellence. Where will I be working? This is a full-time office based role working at our offices in Northwich (CW9 7LN) What you'll be doing: • Leading and managing client account functions across a high-volume, multi-function environment., • Making decisions both independently and collaboratively to drive performance., • Ensuring compliance with legislative requirements and industry best practices., • Delivering excellent customer service and meeting internal and external service levels., • Achieving financial targets and reporting on current and future planning., • A strong people manager within Finance, with proven experience managing between 5 and 10 direct reports., • Excellent communication skills and a commitment to high-quality customer service., • High attention to detail with strong time management and organisational skills., • Experience in high-volume finance processes and team leadership., • Intermediate proficiency in Microsoft Excel, Word, and Outlook. You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: • 27 days holiday plus all Bank Holidays, • Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services, • Sponsorship for study and professional qualifications (up to 4 study days), • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary), • As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in Northwich. As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice of RMG. You'll be confident building rapport with our customers, answering a variety of queries relating to their properties and accounts. Important Dates for Applicants We're excited to welcome new talent to our team! As part of our selection process, Assessment Centres will be held on Wednesday, 17th September 2025. Successful candidates will begin their journey with us on Monday, 6th October 2025. Please note: Due to our structured and comprehensive training schedule, no holidays or appointments can be taken within your first month to ensure you don't miss any valuable training and you're able to put into practice what you have learnt. Once you finish training, the support and learning doesn't end there. We have a designated coach and your Team Leader, and you will have a 1-2-1 each month, alongside regular coaching and feedback to discuss your needs and provide valuable support and advice to help you develop in your role and increase your confidence. The support we offer our people is second to none and we will embrace you as one of the team from the moment you step through our door. More about your role You will be responding to inbound customer contacts/queries (via phone, email, WhatsApp or online chat) providing advice, guidance and services/solutions to meet customer needs. You will also ensure all transactions with customers are accurately recorded on our industry leading system (Salesforce) and process all documentation resulting from customer contacts ensuring information is passed to colleagues to action. You will regularly support other areas of the business with various projects. What hours will you be working? Our Customer Service Centre is a 24/7 operation to ensure we're always available to respond to customer's queries. The shift pattern is on a 4 week rotation, starting with 8-4pm, 9-5pm, 10-6pm and then 12-8pm. Every 4 weeks you will work a weekend shift and have days off in lieu on the week prior and after. For more information, please download our job profile available on our website. More about you We're looking for self-motivated people with a positive attitude. Previous customer service experience is beneficial but not essential, we are looking for the people with the right skills and attitude, you can really forge a career within RMG. It's a given you will be a great communicator, be able to demonstrate empathy and be happy to go out of your way to help both customers and colleagues. Ideally, we're looking for… • First class customer service skills, where providing a great service just comes naturally to you!, • Excellent communication skills both written and verbal, • Able to carry out instructions quickly and accurately and the confidence to ask if unsure We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: • 27 days holiday plus Bank Holidays, • Free onsite parking, • Potential to earn Bonus, • Fantastic reward and recognition scheme that recognises exceptional customer service, • Career Development and extensive opportunities to progress, • Free Healthcare cashback Plan (re-claiming for things like optical treatment dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services amongst other support and advice lines including mental health and financial support, • Access to many discounts and money saving schemes including smart tech and cycle-to-work incentives If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

NPD Scientist – Woundcare Who are Advanced Medical Solutions? AMS is a world-leading independent developer and manufacturer of innovative tissue-healing technology, focused on quality outcomes for patients and value for payers. AMS has a wide range of surgical products including tissue adhesives, sutures, haemostats, internal fixation devices and internal sealants, which it markets under its brands LiquiBand®, RESORBA®, LiquiBandFix8®, LIQUIFIX™, Peters Surgical, Ifabond, Vitalitec and Seal-G®. AMS also supplies wound care dressings such as silver alginates, alginates, and foams through its ActivHeal® brand as well as under white label. Since 2019, the Group has made seven acquisitions: Sealantis, an Israeli developer of innovative internal sealants, Biomatlante, a French developer and manufacturer of surgical biomaterials, Raleigh, a leading UK coater and converter of woundcare and bio-diagnostics materials, AFS Medical, an Austrian specialist surgical business, Connexicon, an Irish tissue adhesives specialist, Syntacoll a German specialist in collagen-based absorbable surgical implants and Peters Surgical a global provider of specialty surgical sutures, mechanical haemostasis and internal cyanoacrylate devices. AMS's products, manufactured in the UK, Germany, France, the Netherlands, Thailand, India, the Czech Republic and Israel, are sold globally via a network of multinational or regional partners and distributors, as well as via AMS's own direct sales forces in the UK, Germany, Austria, France, Poland, Benelux, India, the Czech Republic and Russia. The Group has R&D innovation hubs in the UK, Ireland, Germany, France and Israel. Established in 1991, the Group has more than 1,500 employees. For more information, please see ___ AMS is a world-leading independent developer and manufacturer of innovative tissue-healing technology, focused on quality outcomes for patients and value for payers. AMS has a wide range of surgical products including tissue adhesives, sutures, haemostats, internal fixation devices and internal sealants, which it markets under its brands LiquiBand®, RESORBA®, LiquiBandFix8®, LIQUIFIX™, Peters Surgical, Ifabond, Vitalitec and Seal-G®. AMS also supplies wound care dressings such as silver alginates, alginates, and foams through its ActivHeal® brand as well as under white label. Since 2019, the Group has made seven acquisitions: Sealantis, an Israeli developer of innovative internal sealants, Biomatlante, a French developer and manufacturer of surgical biomaterials, Raleigh, a leading UK coater and converter of woundcare and bio-diagnostics materials, AFS Medical, an Austrian specialist surgical business, Connexicon, an Irish tissue adhesives specialist, Syntacoll a German specialist in collagen-based absorbable surgical implants and Peters Surgical a global provider of specialty surgical sutures, mechanical haemostasis and internal cyanoacrylate devices. AMS's products, manufactured in the UK, Germany, France, the Netherlands, Thailand, India, the Czech Republic and Israel, are sold globally via a network of multinational or regional partners and distributors, as well as via AMS's own direct sales forces in the UK, Germany, Austria, France, Poland, Benelux, India, the Czech Republic and Russia. The Group has R&D innovation hubs in the UK, Ireland, Germany, France and Israel. Established in 1991, the Group has more than 1,500 employees. For more information, please see AMS provides equal employment opportunities for all applicants. We highly value and encourage diversity across our workforce meaning that no one will be discriminated against because of their gender, race, age, nationality, disability, or any other protected characteristic as prohibited by law. Job details Responsible for support to the Woundcare category. Work with the Commercial Team to exploit business opportunities and products for new and existing customers. What the role involves: • Identify and develop innovative intermediate and finished product developments (NPD), generating supportive documentation in accordance to AMS procedures, GLP, GDP and applicable regulations., • Work with the Commercial Team and colleagues from other departments to assess viability of new opportunities and contribute to the development of Business Cases., • Build relationships and technical knowledge with existing and new suppliers., • Be technical point of contact for customers and new business potentials., • To project manage AMS Stafford intermediate NPD business opportunities., • To partake in Winsford NPD projects as the R&D stakeholder contributing towards the satisfactory progression in accordance to the applicable processes., • In consultation, develop prototypes in line with customer insights/ requirements presenting ideas & concepts to internal & external clients., • Develop and validates methods for manufacture and characterisation of new product developments (NPDs)., • Author and distribute technical protocols and reports correlating findings with data from literature where applicable. Planning of Sample testing and sample creation., • Applies statistical methods for evaluation., • Planning of pilot line and mainline trials including responsibilities and materials., • Define new product construction and develop new product concepts with the potential to deliver growth., • Design stability studies to support shelf-life determination for Products and Intermediates., • Technical KPI monitoring and reporting., • Participates in risk evaluations, using tools such as Process/Design Failure Mode and Effects Analysis (PFMEA /DFMEA) associated with the PDP process., • BS Degree or equivalent in scientific discipline or the abilities that are typically acquired through a minimum of 3 year experience in a similar role within medical device or pharmaceutical industries. What we’re looking for: • BS Degree or equivalent in scientific discipline or the abilities that are typically acquired through a minimum of 3 year experience in a similar role within medical device or pharmaceutical industries., • Must be proficient in the knowledge of applicable Quality System Regulations and ISO requirements., • Must have knowledge of QA, Manufacturing, Validation, Change Control, and Design Control processes., • Proficient in concepts of statistics, sampling plans and statistical analysis., • Proficient in analytical methods, equipment, process, software, cleaning and/or facility/utility validations., • Ability to independently plan, execute, and/or problem solve moderate to complex situations., • Ability to exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions., • Good written and oral communication skills are required, for example to ensure succinct report generation, effective communication with staff, peer groups, medical personnel etc. across and outside of the organisation., • Ability to manage multiple projects., • Innovative mindset with knowledge and/or experience of New Product Development., • Computer literate - knowledge of Word, proficient in the use of PowerPoint and Excel an advantage - in order to produce reports, analyse data etc. Other It is anticipated that this role would require approximately 50% of time based on site with 50% remote (home or other locations).

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Proven experience in a customer-focused role (B2B or B2C) – with strong relationship-building skills and a track record of delivering excellent customer service. This individual will manage a range of customer accounts, cultivating strong relationships, driving product adoption, and fostering reve

As a Technical Customer Success Manager, you will be the trusted partner for a portfolio of high-value customers, ensuring their retention, satisfaction, and long-term success. Principal Customer Success Manager (UK-Based Remote Role). Technical Customer Success Manager (Remote - UK).

Do you enjoy being part of a team that collaborates to deliver success and build customer relationships?. We build solid relationships with our customers to understand their needs and provide solutions that deliver successful results. As a Customer Success Manager, you will provide faculty product c

Customer Sales Advisor - UK (Remote and hybrid options available). Submit your application below and take the next step in your customer service and sales career. Our team of Customer Sales Advisors plays a vital role in delivering this mission.

You will also work with Product, Engineering, Marketing, and Customer Care to shape the customer journey, advocate for customer needs, and influence product direction. As a Portfolio Customer Success Manager, you will lead strategic customer success initiatives across a portfolio of high-value, comp

The team is heavily relied upon to contribute excellent customer service, which ultimately maximizes prospect and customer health. Act as the first line of defense and advocate for all of customers globally to ensure we deliver a consistently positive customer experience through timely responses and

Visa Consultant (Customer Services & Operations) – Remote. We are seeking a detail-oriented, adaptable, and highly professional Visa Consultant to join our remote team. You’ll assist UK-based corporate clients with their visa and passport needs, handle customer service inquiries, and contribute

As a senior team member, you’ll work across the customer organisation, you’ll guide and coach your peers in strategies for customer expansion and retention. As a Strategic Customer Success Manager, you will be the trusted advisor to our most valuable enterprise technology customers, ensuring the

Construction Project Manager & Customer Relations Specialist. Manage construction projects remotely, ensuring timelines, budgets, and quality standards are met. Excellent customer relations skills with the ability to handle inquiries and concerns professionally.

As a key member of our team, you will build strong relationships with customers and collaborate with cross-functional teams internally to deliver consistently excellent customer experiences for enterprise customers. Serve as the voice of the customer within the company, influencing product roadmaps,

Build trust and transparency with customer and act as a customer advocate (operate as the “voice of the customer”). This role is ideal for an experienced CSM who thrives at the intersection of cloud technology, financial operations, and customer impact and is eager to help us shape the future of

Remote Customer Success Manager – Orbis, United Kingdom. Excellent writing and verbal communication skills and 3+ years of experience in customer success, customer assistance, account management, or a similar role. Create and sustain strong connections with key stakeholders in the customer.

Collaborate with customer success teams to ensure smooth onboarding and implementation of solutions. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. You

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha