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1st Line Support Engineer Hybrid – Warwick, Leek Wootton and Remote Permanent Contract Full Time Salary £30,333.00 - £32,613.00 Those currently eligible on the redeployment register will be given prior consideration. The main purpose of the role is to provide a responsive remote DS service to Warwickshire Police officers and staff, triaging, actioning, and escalating incidents and service requests as needed. Main Responsibilities: Take and log calls made to the Digital Services Service Desk, prioritising them in line with agreed procedures. Review new service desk tickets received into the service desk application via email or the portal and prioritise them in line with agreed procedures. Action tickets in priority order that are within capability/skills to a successful resolution. Assign new (unallocated) tickets to other Support and Service Desk colleagues in accordance with agreed procedures. Proactively own any allocated tickets, updating information about actions taken so that the portal enables the end user to be kept informed. Ensure that end user satisfaction is sought prior to closing any allocated tickets, and that any residual issues are addressed with the 1st Line Team leader or other relevant Team Leader Maintain and develop own technical knowledge and emerging technologies that could be of potential use within the force. Undertake at least half a day a week in the field, learning from other Support and Service Desk colleagues. Adhere to all procedures and processes (e.g. incident management, problem solving, customer service, user set up, asset management, etc.) as defined for the Support and Service Desk function. 1 st Line Engineer Oct 2024 Attend the designated location(s) for the hours and duties as provided in the rotas set by the ICT Support & Service Desk Lead and Local Support Coordinator. Update the team knowledgebase with any newly discovered resolutions, workarounds, or other technical information that would benefit the wider team. Help identify problems arising from common incidents and ensure that they are fed through the appropriate channels for further consideration. Ensure that any non-standard user requests are shared with the Service Operations Manager for further consideration and appropriate action. To properly support and help develop Apprentices when working on the service desk. To update the DS asset management register with any DS assets that are acquired, issued, moved, or decommissioned, and to participate in any DS asset audits. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. Knowledge: At least 5 GCSE passes, including mathematics and English Language Microsoft Certified Professional or similar entry level ICT professional qualification Experience: Experience providing technical support to end users Experience operating as a member of a contact centre Experience administering and supporting a range of common technologies (e.g. Windows, Active Directory, MS Office, etc.) Experience using ICT support tools and systems, including service management applications and monitoring tools Experience escalating issues to suppliers Key Skills: Problem solving Good telephone manner Good written communication Empathy / emotional intelligence Ability to explain technical issues simply to non-technical colleagues Team working 1st Line Engineer Oct 2024 Attention to detail Special Conditions: Occasional travel throughout Warwickshire. Shift pattern hours 08: We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks. We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Remote Working

SAIL Apprentice Location: Southampton, UK Company: Ocean Network Express Are you just about to complete your studies and not sure if you want to embark on your career or further education? How about doing both? The ONE SAIL (Shipping Apprenticeship & International Learning) program is your solution! In this 2 year program, you will have the opportunity to learn about the container industry from both a theoretical and practical perspective while at the same time gathering international experience. Over the course of 24 months, you will rotate through core business functions to gain a 360-degree view of our business operations. These rotations include: ● Customer Service: Managing the client journey and ensuring seamless communication. ● Finance: Understanding the economic drivers and fiscal management of global shipping. ● Operations: Mastering the logistics of vessel movements and cargo handling. ● Sales: Developing the skills to grow our market presence and build lasting partnerships. The SAIL program is more than just on-the-job training; it is a comprehensive curriculum designed to build your business acumen. You will participate in specialised workshops and courses covering: ● Industry Foundations & Compliance including shipping fundamentals, international trade, and vessel/cargo specifications, knowledge of customs and global trade regulations ● Professional Excellence, which involves project management, presentation delivery, and remote collaboration. ● Personal Development, whereby we will provide tools to take ownership of the learning journey including personal branding, career navigation and emotional resilience. ● Global Mindset, including cultural awareness training and international networking opportunities. ● Rotational Experience: Diverse exposure to several critical business departments. ● Structured Mentorship: Direct training from industry veterans and subject matter experts. ● International Networking: Opportunities to collaborate with global teams and gather cross-border insights. What you will bring to the table: ● Bachelor level education (or equivalent) ● Fluent in the English language - both verbal and written ● Flexible and engaged ● Passion for learning ● Collaborative mindset and a willingness to contribute your own ideas ● Enthusiasm for shipping and an interest in international trade and geography Please note that you must possess the right to live and work in the UK. The closing date for applications is 31st May 2026.

No commute needed should you choose to work from home remotely. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Earn up to £700 per week part-time working from home.

This position is perfect for anyone looking for temporary, part-time or full-time work. You can do this part-time or full-time. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Role: Electrical Installation Engineer Location: Leicestershire Salary: 35k to 45k Employment Type: Full-time Position Overview We are seeking an experienced and motivated Electrical Installation Engineer with a minimum of 3 years’ experience in a similar role. The ideal candidate will be capable of working with minimal supervision while contributing positively to a dynamic, busy team. This role involves both on-site installation work at customer premises and control panel wiring in our workshop. Key Responsibilities • Install electrical control panels to CAD drawings provided by in-house electrical designers., • Install mains, 24V DC and communication cables., • Install cable containment systems to support wiring., • Wire motors, sensors, and remote Input/Output (I/O) nodes., • Terminate field cables in control panels., • Install and configure AC servo drives and inverter motor controllers., • Ensure all work complies with current electrical safety regulations and best practices., • Work on-site at customer premises in the automotive, aerospace, and logistics industries., • Undertake weekend work and overnight stays as required., • Promote a strong health and safety culture within all work environments. Requirements for the Electrical Installation Engineer • Minimum 3 years’ experience in a similar role., • Strong understanding of electrical systems, installations, and components., • Proven experience in wiring motors, sensors, I/O nodes, and control panels., • Ability to read and interpret electrical CAD drawings., • Knowledge of electrical safety regulations and compliance standards., • Excellent fault-finding, problem-solving, and analytical skills., • Ability to work independently and collaboratively as part of a team., • Strong communication skills (verbal and written)., • Willingness to work weekends, overtime, and stay overnight when required., • Demonstrates a proactive approach to maintaining a safe working environment

Installation Electrician – Automation & Panel Build Support Leicestershire with site travel as required Up to £38,000 + Overtime Full Time, Permanent Rise10 Recruitment are on the lookout for an experienced Installation Electrician with a strong background in automation systems to join a busy and forward-thinking engineering team. This is an excellent opportunity to work across multiple industries including automotive, aerospace, and logistics, delivering cutting-edge control system solutions. The Role: You will be responsible for the installation and wiring of control systems at customer sites and in-house, with occasional support for control panel builds when installation work is not active. The work will require some travel, occasional weekend work, and overnight stays. Key Responsibilities: • Install control panels, mains distribution, 24V DC systems, communication cables, cable containment, motors, sensors, and remote I/O nodes., • Terminate field cables within control panels and ensure accurate installation., • Support panel wiring activities in the workshop during non-installation periods., • Read and work from CAD electrical drawings., • Collaborate with electrical designers to build panels incorporating PLCs, CNCs, servo drives, and inverter motor controllers., • Adhere to health and safety protocols on-site and in-house., • Deliver high standards of workmanship with minimal supervision. Ideal Candidate: • 3+ years of experience in a similar role (electrical installation & panel building)., • Previous work in automated environments is highly desirable., • Familiarity with PLC-based systems., • Strong understanding of electrical systems and components., • Proficiency in reading and interpreting electrical schematics., • Safety-conscious and experienced in adhering to site protocols., • Reliable, flexible, and willing to travel/stay overnight as required., • Strong communication and teamwork skills. Benefits: • Competitive base salary (up to £40k) with realistic OTE of £55k, • 23 days holiday + bank holidays, • 37.5-hour standard work week, • Workplace pension scheme, • Opportunities for technical training (in-house & with suppliers), • Exposure to diverse projects across multiple sectors, • Time off in lieu for consecutive weekend work, • Collaborative and supportive team environment Take the next step in your career with a role that offers variety, stability, and technical growth. If you have the experience and are ready for a new challenge, apply now to speak with our recruitment team

About Holcim We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet. Since 1858, weve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike. Our mission is to make sustainable construction a reality, through purposeful action that tackles real carbon and climate challenges. We are dedicated to helping Britain grow and thrive - by doing the right thing, doing it together, and making a difference. Holcim UK Company Benefits Competitive Salary, plus bonus, 25 days holiday + your local bank holidays (with options to increase) and other benefits - all recognising the contribution you bring Be valued and supported, working as part of a highly respected team in a business that has a huge focus on Health & Safety We care about you and your family. Thats why we offer enhanced family benefits, including maternity, paternity, and adoption leave . We understand that your personal life and family well-being are just as important as your career, so were committed to supporting you every step of the way. Be part of something bigger with our "Women Empowered - Stronger Together Mentor Program," designed to support, inspire, and uplift women across the business . Free 24/7 remote GP service for you and your household , offering medical advice, prescriptions, referrals, and same-day appointments. Opportunities for career progression both at home and abroad Join our affinity groups selected by and populated by our employees which bring together employees with similar backgrounds and interests to have powerful influence on the workplace Staff discounts including special rates for garden landscaping products The Opportunity We have a new vacancy for an HGV Class 1 Tipper Driver to join our expanding logistics team based out of our plant in Croft. Responsible for the day to day operation of our truck based predominantly in Croft plant but on occasions will be required to operate at other plants within the region. To drive any vehicle of the companys fleet which has been assigned and a current licence is held. To uphold the high standard of image, presentation and delivery service for which the company is known and to strive to improve fuel efficiencies and reduce cost minimisation. You will also be required to do maintenance & vehicle checks. You will be responsible for maintaining a professional and courteous manner when interacting with customers and site staff. This is a permanent full time role. Who you are Can work alone or part of a team . Flexible approach to hours within Monday to Friday. Knowledge of Holcim Policies and procedures is an advantage. Customer Focused. Good Communication skills required. Previous HGV licence and CPC card is mandatory Valid Tachocard is mandatory Experience driving Class2 & Class1 vehicle is mandatory We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age. TPBN1_UKTJ

Remote Nordic Language Speaking Customer Service Representative (Maternity Cover). You’ll be a proactive and customer-focused individual with strong communication skills and the ability to thrive in a fast-paced, high-volume environment. You’ll take ownership of your work and demonstrate a stron

You’ll act as a trusted advisor throughout the customer lifecycle, ensuring customers consistently realize value from our platform while contributing to a scalable, high-quality customer experience. Customer Advocacy & Voice of the Customer. UK Customer Success team and take ownership of a portfol

Customer Success Coach - (Director/VP+) - UK/IE/Europe Remote. A director, vice president, or other customer success/experience leader with 20+ years experience managing customer success/experience teams either at or adjacent to the technology industry. We are looking for senior leaders in customer

Remote Customer Experience Assistant. This is a remote position suited for individuals who are organized, proactive, and comfortable managing tasks independently. Prior experience in customer service, hospitality, call center, or virtual support roles is preferred.

The role involves assisting customers via phone, email, and LiveChat, ensuring high levels of customer satisfaction. Zego is looking for a passionate Customer Service Executive to join their team in Greater London. Candidates should have proven customer service skills, attention to detail, and the a

A leading technology company is seeking a Nordics Customer Success Manager to strengthen client relationships and provide solutions for business growth. You'll manage a diverse customer base, helping them maximize their success with our software.

A leading cybersecurity firm is seeking a Senior Customer Success Manager to guide customers in maximizing the value of their investment. This remote position in the UK requires over 5 years of experience in SaaS customer success and fluency in German and English. The ideal candidate will foster str

This senior role focuses on managing a team of Account Directors and Customer Success Managers to drive retention and growth within the NHS customer base. Digital Workforce is seeking a Head of Customer Success in UK Healthcare. Responsibilities include strategic account management, leadership devel

This position is ideal for someone starting their career in customer service who enjoys helping people and working in a flexible remote environment. In this role, you will assist customers with questions, service requests, and general support while helping create a positive experience for every clie

A remote service provider in Greater London is seeking a professional Front Desk Receptionist to join their team. This role involves managing communications and ensuring smooth daily operations while providing excellent customer service.

A global fashion shopping platform is seeking a Senior User Researcher to enhance customer-driven product decisions. This position offers numerous benefits including competitive family leave, a training allowance, and the flexibility of remote work options.

Customers are the lifeblood of our company and Qumulo is looking for strategic, customer-focused, and results-driven Customer Success Engineers (CSEs) with a strong background in cloud technologies. Customer Success Engineer II (Cloud / Storage / Compute / Identity) - UK Remote. Prioritize and drive

Eagle Eye is seeking a Customer Success Manager to enhance customer relationships and ensure maximum value from their products.

This role involves resolving customer concerns, creating internal tools, and partnering across teams to enhance customer experience.

WHAT YOU WILL DO IN THIS ROLE Solve problems for bank customers and promote c

A leading cloud service provider is seeking a Senior Customer Success Manager. In this role, you will partner with initial customers to drive product value and develop trusted relationships with executive sponsors to ensure they achieve full business value. You will manage customer onboarding strate

Tribal Group is seeking a Customer Advisory and Professional Services Consultant driven by a passion for education. The successful candidate will guide institutions through EBS implementation and enhance customer engagements.

Customer Success Coach - (Director/VP+) - UK/IE/Europe Remote. A director, vice president, or other customer success/experience leader with 20+ years experience managing customer success/experience teams either at or adjacent to the technology industry. We are looking for senior leaders in customer

This role involves driving customer retention and expansion, ensuring effective engagement between customers and the company. A leading SaaS company in Greater London seeks a Customer Success Manager to lead a high-performing team. The company fosters a collaborative environment, values diversity, a

A digital-first company is seeking a Customer Operations Manager to oversee global support operations. The ideal candidate should have over 5 years of experience in customer support, strong knowledge of Freshdesk, and a data-driven approach to decision-making. The company offers a remote-first cultu

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measura

Sleek is seeking a Customer Success professional in the UK to drive revenue growth through service renewals and upsells. Responsibilities include achieving cash collection targets and enhancing customer satisfaction.

Have the ability to work independently and remotely, demonstrating accountability and discretion. Contribute expert insights to enhance the performance and reliability of AI-powered customer service solutions. Review and analyze customer service scenarios to provide detailed, actionable feedback for

The role is fully remote, with a competitive salary range of £52,000 to £65,000 and benefits including private medical insurance and stock options. A leading measurement company in the United Kingdom seeks a Customer Success Manager to manage client relationships and ensure successful campaign exe

Senior Customer Success Manager to maintain strong relationships with key decision-makers in the United Kingdom. The role involves driving customer satisfaction, leading initiatives for business impact, and ensuring successful adoption of solutions. Candidates should have a Bachelor's degree in Chem

A leading tech company is seeking a Customer Success Manager in Greater London. The role involves owning customer retention and satisfaction while translating business goals into actionable plans. Candidates should have over 5 years in Customer Success or relevant fields, with strong analytical and

Digital Theatre is seeking a Customer Service Technical Associate in the UK to be the first point of contact for customers, responding to queries and helping onboard institutions onto the platform.

A sports technology company seeks a Customer Success Specialist based remotely in the UK.

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. Resolve issues efficiently while maintaining a positive customer experience. Customer service experience (travel, hospitality, call center, or support roles preferred).

A growing startup in health and wellness is seeking a Part-Time Customer Service Advisor to provide support for customer inquiries and enhance the customer experience. Flexibility is essential, with options for remote work after probation. The ideal candidate will have customer service experience an

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

Customer Success Manager to join its International Customer Success team in the United Kingdom. The successful candidate will manage a portfolio of customers, ensuring they receive value from Avalara’s solutions while driving customer retention and growth. Responsibilities include customer onboard

This role involves collaborating with customers to define product requirements, leading customer engagement processes, and addressing technical issues. Seagate Technology is looking for an experienced Customer-Facing Engineer to work remotely in the UK. The company offers a supportive environment wi

BCT Resourcing is seeking a Customer Service Manager to join their team, based in Reading with remote work options. The role involves ensuring adherence to policies and procedures, handling customer inquiries, and performing necessary data analysis.

TiPJAR® is looking for a Customer Success professional to join their team in Greater London. The ideal candidate will have proven experience in Customer Success or Account Management, strong relationship-building skills, and a proactive approach to problem-solving. The position offers flexible work

A leader in Customer Experience Intelligence is looking for a Senior Data Scientist to join the team in the UK or work remotely. In this role, you will train and evaluate machine learning models focused on customer feedback, build LLM-powered features, and collaborate with both engineering and comme

Brook Street in Tonbridge and Malling is seeking a Customer Success Manager to act as the main point of contact for key customers. Responsibilities include onboarding new customers, managing fulfilment schedules, and direct management of customer service staff. The candidate should have 3 years of e

A dynamic tech company in London is seeking a Customer Experience Specialist. The role requires 2+ years of customer support experience, excellent communication skills, and a problem-solving mindset. You will provide friendly support via chat, email, and social platforms, simplifying complex issues

A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Responsibilities include managing the team, overseeing operations, and ensuring high-quality customer service. Candidates should possess at least 5 years of management experience in customer servi

This remote position involves handling customer success cases, adjusting renewal quotes, and leading mid-year reviews for customer accounts. A global provider of reporting and analytics solutions is seeking a Customer Success Associate fluent in English and German. Ideal candidates will have experie