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Our client carries out cleaning, restoration and new stonework to the finest residential and commercial properties in London.Over the last decade they have grown significantly.As its portfolio of work expands, the need for a dedicated stonemasonry team with a solid knowledge of banking, fixing and r

Thomann-Hanry carries out cleaning, restoration and new stonework to the finest residential and commercial properties in London.Over the last decade Thomann-Hanry has grown significantly.As its portfolio of work expands, the need for a dedicated stonemasonry team with a solid knowledge of banking, f

Ensure the seamless upkeep of residential properties, managing cleaning tasks, and organizing household essentials.Utilize efficient work practices, focusing on attention to detail and maintaining a tidy living environment.Project manage cleaning projects and adapt strategies to meet the unique need

Business Support Manager - Sheffield Permanent Who we are MCR Property Group is a leading independent real estate investment and development company operating nationally, with offices in London, Manchester, Birmingham, and Glasgow. The business is focused on the development and management of residential, student accommodation, and industrial assets and manages a diverse portfolio covering every major asset class across the UK. With a significant pipeline and continued expansion underway, this role offers the opportunity to play a key part in shaping high-performing operational environments within one of the UK's most active property platforms. Who we require MCR Property Group is seeking an experienced and commercially minded Business Support Manager to oversee the operational performance of multiple student and residential accommodation sites across Sheffield. Reporting directly to the Regional Operations Manager, this is a senior operational role with responsibility for driving exceptional resident experience, strong occupancy and financial performance, robust compliance standards, and effective people leadership across a growing portfolio. As Business Support Manager, you will take ownership of the day-to-day operational performance of multiple accommodation sites, ensuring consistency, efficiency, and full alignment with company standards. You will lead on-site teams to deliver safe, well-maintained, and professional environments, ensuring maintenance, cleaning, and security standards are upheld at all times. You will conduct regular audits and operational reviews, identify opportunities for improvement, and ensure full compliance with statutory and regulatory requirements, including health and safety, fire safety, environmental standards, and the ANUK/Unipol Code. Accurate operational reporting and record keeping across all sites will also form a core part of the role. Resident experience will sit at the heart of your approach. You will foster a service-led culture where customer satisfaction is central to every decision, monitoring feedback closely and implementing improvement plans where required. You will ensure teams deliver professional, responsive, and solution-focused service, support the effective management of complaints and welfare-related matters, and build strong working relationships with student bodies, universities, and local partners. From a commercial perspective, you will be responsible for driving strong occupancy and revenue performance across the portfolio. This will include working closely with central marketing and lettings teams to support pricing strategies, monitoring market trends, overseeing site events and viewings, and delivering resident engagement initiatives that support retention. You will regularly report on occupancy levels, revenue, and costs, using data to inform decisions and optimise performance. You will also lead on rent collection and income protection across all sites, ensuring credit control procedures are followed consistently and arrears are escalated appropriately. You will support teams in handling sensitive financial conversations with professionalism and clarity, while producing accurate reporting on debt performance and implementing structured recovery plans. People leadership will be a critical element of this role. You will provide visible, positive leadership to site teams, overseeing recruitment, onboarding, training, and ongoing development. You will conduct regular one-to-ones, performance reviews, and coaching sessions, promoting high standards of professionalism, accountability, and collaboration, while embedding a culture of continuous improvement. About you The successful candidate will bring significant experience in accommodation, property, hospitality, or operational management, ideally with responsibility for multiple sites. You will have a strong understanding of compliance requirements and operational best practice, alongside proven experience in debt management, credit control, and income recovery. You will demonstrate excellent leadership and stakeholder management skills, strong commercial awareness, and a track record of driving occupancy and revenue growth. Confidence using Microsoft Office and property management systems is essential, as is the flexibility to travel between sites when required. This role would suit a driven, resilient, and highly organised professional who enjoys operating in a fast-paced environment, leading teams from the front, and delivering results across customer experience, compliance, and commercial performance. TPBN1_UKTJ

Building Manager - Birmingham Permanent About MCR MCR Property Group is a leading independent real estate investment and development company operating nationally, with offices in London, Manchester, Birmingham, and Glasgow. The business is focused on the development and management of residential, student accommodation, and industrial assets and manages a diverse portfolio covering every major asset class across the UK. With a significant pipeline and continued expansion underway, this role offers the opportunity to play a key part in shaping high-performing operational environments within one of the UK's most active property platforms. Who we want to hire We are looking to recruit an ambitious, self-motivated and commercially minded Building Manager to take responsibility for one of our business centre sites in Birmingham. This is a standalone, highly autonomous role, ideal for someone who thrives on ownership, accountability, and delivering exceptional service while driving strong commercial performance. The successful candidate will be responsible for providing the highest level of service and operational support to existing clients, while also working proactively to increase occupancy, grow revenue, and exceed budget targets. You will manage your own workload, operate confidently without close supervision, and remain calm and effective in a fast-paced and varied environment where priorities can change quickly. You will play a key role in strengthening and developing the business within the centre through proactive account management, relationship building, and consistently high standards of customer service for both clients and agents. Day-to-day, you will oversee the performance of the site, ensuring key performance indicators are achieved and that the centre is operating at maximum commercial potential. Reporting to the Property Manager, you will be based primarily at one site in Birmingham, with occasional travel to other sites as required. As part of your responsibilities, you will line manage reception and administration staff, ensuring the site is professionally run and customer focused at all times. You will take full ownership of the day-to-day operation of the building, including raising purchase orders for services such as cleaning, waste management and office supplies, reviewing existing supplier contracts and tendering where appropriate, scheduling contractors, and processing supplier invoices. You will manage client accounts, including liaising with customers regarding outstanding balances and negotiating payment where required. You will also ensure full compliance with all relevant Health & Safety, waste management and statutory regulations, maintaining a safe and legally compliant working environment at all times. Working closely with the Property Manager, you will help to develop and implement sales and marketing strategies designed to increase occupancy and revenue. You will actively contribute to achieving and exceeding budget targets, ensuring site KPIs are consistently met and professional, proactive sales practices are followed. This will include conducting viewings and meetings with prospective clients, promoting the business centre and its services, following up on marketing leads, and liaising closely with the Lettings and Marketing teams to maximise conversion opportunities. You will also be responsible for maintaining accurate records relating to financial performance, occupancy levels, and client information, and for ensuring all company procedures are adhered to. The role will also involve undertaking any other reasonable duties as required by the Property Manager in support of the wider business. Skills and experience The ideal candidate will possess strong sales and marketing capability, with proven negotiation skills and a confident, professional communication style. You will have a good understanding of compliance and the ability to work within relevant laws, regulations and industry standards, including a sound knowledge of Health & Safety legislation. Excellent time management and prioritisation skills are essential, along with the ability to deliver outstanding customer service and handle customer complaints calmly and effectively. You should be comfortable using Microsoft Office and able to provide basic IT assistance to clients when needed. Experience using Propman would be advantageous, but is not essential. TPBN1_UKTJ

We are a growing local household services business providing professional residential cleaning across Wandsworth, Richmond, Hammersmith & Fulham, Kensington & Chelsea, and Kingston. Carry out residential cleaning to a high standard. We are looking for reliable, detail-focused cleaning assistants who