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About the job Company Description The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city. Seabird: Enjoy panoramic views in the heart of Southwark. Featuring an array of sea-to-table offerings with Portuguese and Spanish influences. Job Description What you'll do... Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests Take reservations over the phone, handle cash and card payments and occasionally help out the team on the floor Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded Qualifications What we're looking for... Previous experience in a busy Front of House role; you genuinely care about making people feel welcome and looked after Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... Competitive salary up to £16 per hour including TRONC 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Host/Hostess The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly. Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays. Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests. RESPONSIBILITIES - Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) - Prepare tables by setting up linens, silverware and glasses - Inform customers about the day’s specials Offer menu recommendations upon request - Up-sell additional products when appropriate - Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization - Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages - Communicate order details to the Kitchen Staff Serve food and drink orders - Check dishes and kitchenware for cleanliness and presentation and report any problems - Arrange table settings and maintain a tidy dining area - Deliver checks and collect bill payments - Carry dirty plates, glasses and silverware to kitchen for cleaning - Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) - Follow all relevant health department regulations - Provide excellent customer service to guests REQUIRMENTS AND SKILLS - Proven work experience as a Waiter or Waitress - Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS) - Basic math skills - Attentiveness and patience for customers - Excellent presentation skills - Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment - Active listening and effective communication skills - Team spirit - Flexibility to work in shifts - High school diploma; food safety training is a plus

Job Title: Front of House Team Leader​ Location: Gordon Ramsay Street Burger Covent Garden Job Type: Full-time​, flexible About Us: Street Burger Covent Garden is a vibrant and welcoming establishment known for its exceptional service, juicy burgers, and buzzing atmosphere. We pride ourselves on creating memorable dining experiences for our guests and fostering a supportive and dynamic environment for our team.​ Job Description: We are seeking an enthusiastic and experienced Front of House Team Leader to join our team. In this role, you will oversee daily front-of-house operations, ensuring outstanding customer service and efficient team management. Your leadership will be pivotal in maintaining our high standards and enhancing the overall guest experience.​ Key Responsibilities: - Team Leadership: Supervise and coordinate front-of-house staff, ensuring smooth daily operations and a cohesive team environment.​ - Customer Service: Provide guests with a heartfelt and memorable experience each and every time they visit.​ - Training and Development: Train, mentor, and develop front-of-house staff, fostering a positive and productive work environment.​ - Operations Management: Oversee each guest's dining journey, from a warm welcome at the door, to a cheery farewell on the way out. - Quality Control: Monitor and maintain restaurant cleanliness and ensure all food and drinks are served to our high standard. - Compliance: Ensure adherence to health, safety, and sanitation standards. Qualifications: - Minimum 1 year of experience in a leadership role within the hospitality industry. - Exceptional interpersonal and communication abilities. - Proven ability to manage and resolve guest issues effectively.​ - Proficiency in restaurant management software and reservation systems. - Strong organizational skills and attention to detail.​ - Ability to work flexible hours, including evenings, weekends, and holidays.​ - Guest-focused mindset with a passion for service excellence. What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - 30% Discount on bookings for your Friends & Family in all UK Restaurants - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels - Amazing family meals on duty We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Organise the reservations, and seat guests accordingly Recognise guests reservations notes & communicate to the respective team member Micro manage table return-times Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage

RECEPTIONIST - TRISHNA Salary - Up to £16.50 per hour Schedule - Full Time Experience - Previous experience within a Michelin star restaurant or Fine dinning Trishna are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Located in the heart of London’s Marylebone Village, Trishna delivers a contemporary taste of Indian coastal cuisine, and an extensive wine list that focuses on emerging regions and fine wines from niche producers and boutique wineries from all over the world. The informal and pared back aesthetic of the interiors, offset with antique mirrors, marble table tops and original wooden panelling offer a sociable neighbourhood dining atmosphere, with terrace doors that open onto Blandford Street, creating a semi-alfresco ambience throughout the restaurant. Trishna was awarded a Michelin Star in 2012. The Position We're looking for an experienced Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Maître D’ at Roe, you will be the face of our restaurant, ensuring a seamless and exceptional guest experience from arrival to departure. You will manage reservations, and uphold the highest service standards. With a warm and professional presence, you will create a welcoming atmosphere while overseeing guest flow, optimizing table management, and handling VIP clientele with discretion. Key Responsibilities: - Oversee reception operations to ensure a flawless guest experience. - Lead, train, and mentor the front-of-house team, maintaining world-class service standards. - Manage reservations, seating arrangements, and guest flow efficiently. - Provide personalized service to VIP guests and high-profile clientele. - Address and resolve guest concerns swiftly and professionally. - Collaborate with the Reception Manager and front-of-house teams to refine operations. - Maintain an organized, welcoming, and professional reception area. About You: - Proven experience as a Maître D’, Assistant Reception Manager, or Senior Receptionist in a high-end, fast-paced hospitality setting. - Strong leadership skills with a passion for delivering outstanding guest experiences. - Exceptional organizational, multitasking, and problem-solving abilities. - Impeccable customer service and communication skills. - A proactive and solution-driven mindset with a keen eye for detail. - Ability to remain composed under pressure while leading a team. - Proficiency in using the Seven Rooms booking system (preferred). ** ** The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

We are looking to add a member to our fast-growing team! The Guest Experience Executive role is a fast-paced one. You'll be working along with the rest of the team to ensure that the properties we manage are well looked after and that our guests have a great experience during their stay. What's the Guest Experience Manager role about? - Checking in guests: Meet our guests on their arrival and have a chat with them. Where are they from, what brings them to London, what are your favourite restaurants in the area... Show them how everything works and be there for them if they have any requests. - Communicate with guests: Both through e-mail and phone calls, you will be in constant touch with our guests from Airbnb, Booking, Expedia, VRBO... We're present in all of the major OTAs and some niche ones! - Upping your tech skills: At Nestor, we are tech-oriented - you will be using different tools and will have to learn processes that will test you! - Staying active: Different properties at different locations - get your steps in effortlessly! 24.000 / year - 33 days off per year + your birthday (34) Department: Reservations Customer Service Reception Telephone Operator About you - Applicants that would like to have a career in hospitality and grow within the company - Second language is a plus, but not a requirement - Computer skills is a must - Very well-written and spoken English - Able to work weekends Language required: English. The company Nestor is a rapidly growing hospitality management company renowned for providing exceptional short-term rental experiences across a diverse portfolio of properties. With a focus on delivering unparalleled comfort, convenience, and personalised service, Nestor caters to travelers seeking the comforts of home during their journeys. From luxurious apartments to cozy cottages, we offer a wide range of accommodation options to suit every preference and budget. Backed by a team of dedicated professionals committed to excellence, we ensure seamless stays for guests, while also maximising returns for property owners through effective management strategies. Embracing innovation and a customer-centric approach, Nestor sets the standard for quality and reliability in the hospitality industry. Join us in redefining hospitality and making every stay unforgettable.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As an Assistant Reception Manager at Fallow, you will play a crucial role in ensuring smooth front-of-house operations, maintaining exceptional service standards, and leading by example. You will support the Reception Manager in driving efficiency, managing reservations, and enhancing the guest journey from arrival to departure. Key responsibilities: - Assist in overseeing reception operations, ensuring a seamless and world-class guest experience. - Support, train, and mentor the reception team, maintaining the highest standards of service. - Manage reservations, seating arrangements, and guest flow to optimize efficiency. - Handle VIP guests and high-profile clientele with discretion and professionalism. - Quickly and effectively resolve guest concerns, ensuring total satisfaction. - Work closely with the Reception Manager and front-of-house teams to refine and enhance operational procedures. - Maintain a professional, organized, and welcoming reception area. About you: - Previous experience as an Assistant Reception Manager, Senior Receptionist, or similar leadership role within a high-end, fast-paced hospitality environment. - Strong leadership skills with a passion for delivering an exceptional guest experience. - Excellent organizational, multitasking, and problem-solving abilities. - Impeccable customer service and communication skills. - A proactive, solution-driven approach with a keen eye for operational improvements. - The ability to remain calm and composed under pressure. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Senior Receptionist - Gymkhana Salary - Up to £17.50ph Schedule - Full Time Experience - Previous experience as a Senior receptionist within a Michelin star restaurant or Fine dinning Gymkhana are seeking a Senior Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Operating in Mayfair for over a decade, Gymkhana is inspired by the bars, social, sports, and members’ clubs of the British Raj in India. It serves contemporary Indian cuisine using seasonal British ingredients, with a strong focus on the tandoori oven. Since its opening in 2013, Gymkhana has garnered numerous accolades, including its first Michelin star and, in 2024, a second Michelin star, making it the first Indian restaurant in London to hold two.The restaurant was also named Restaurant of the Year by Restaurant Magazine and BMW Square Meal in 2014. As Giles Coren of The Times remarked, "Gymkhana is the best restaurant I have ever been to." The Position We're looking for an experienced Senior Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Experience bartender/waiting staff needed for a busy family run bar & restaurant. Role includes both making drinks & serving tables, taking orders, organising bookings. Experience is needed in at least one area. Serious applicants only!!! Duties include taking food & drink orders putting orders on the till system making drinks/cocktails taking cash & card payments being attentive to customers providing a high level of customer service checking reservations & booking times setting up & closing down the bar & restaurant

Restaurant Receptionist/Host - Experienced (30-40 hours) Location: Fish! Borough Market Fish! Borough Market is seeking an experienced and enthusiastic restaurant receptionist/host to join our team. Our brasserie-style restaurant seats 110 guests inside and 45 on the terrace. We welcome around 2,500 guests weekly with a casual, friendly, yet professional and efficient service style. Qualifications: We are looking for candidates who meet the following criteria: - Extensive experience in managing a busy, high-volume restaurant service. - Strong understanding of table turnover management. - High energy and the ability to excel in a fast-paced environment. - Ability to work independently and collaboratively within a team. - Proficiency in MS Office and strong administrative skills. - Knowledge of the Opentable booking system. - Excellent communication skills and a welcoming manner. - Strong team player with a proactive attitude. Key Responsibilities: - Manage online (Opentable), walk-in, and phone reservations. - Organize and oversee party reservations. - Perform daily administrative tasks including menu updates and reservation management using Word and Excel. - Welcome and seat guests, ensuring exceptional customer service. - Efficiently handle requests and queries in person, by phone, or via email. - Follow opening, closing, and daily duties procedures. What We Offer: - Full-time hours: Earnings of £15/hour including tronc, plus tronc bonuses. - Monthly payment with early access through Wagestream. - Rota: A mix of double and single shifts with 2-3 days off. - Staff benefits: Complimentary staff drinks and meals on duty. - Referral Bonus: £500 Refer-a-Friend bonus. - Dining Discounts: 50% off when dining with us, plus 20% family discount. - Pension Scheme. - 28 Days Holiday (including bank holidays) with additional days for length of service. - Be a part of the vibrant Borough Market atmosphere. All applicants must be eligible to work in the UK and provide a Share Code before applying.

Please apply only if you have experience as restaurant receptionist We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using sevenrooms is preferable but not essential. Responsibilities. Manage all reservations, both via the general inbox and phone, in a professional and warm manner. Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all. Manage stationery orders and storage of stock. Work with the kitchen team to finalise menus for regular service and special events. Support with booking in large groups and events. Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. Previous experience in a similar environment desirable by not essential. Knowledge of sevenrooms preferable. Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests. Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. Cycle-to-work scheme 50% staff discount on food and beverage at all sites. Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip program to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. Christmas eve, Christmas day, boxing day & New Year’s Day off. Pay increase every year of service for up to five years. 28 days holiday [including bank holiday]’ per year. Pension provider | The Peoples Pension.

Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold accolades such as a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a truly remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re Looking For: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage exceeds £13 per hour. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!

About Us Jamavar is a celebrated Michelin-starred restaurant located in the heart of Mayfair, known for offering an exceptional dining experience that showcases the richness and diversity of Indian cuisine. We pride ourselves on delivering world-class service to every guest who walks through our doors. The Role We are looking for a highly professional and personable Experienced Receptionist to join our dedicated team. The ideal candidate will play a key role in creating unforgettable first impressions and ensuring the smooth flow of day-to-day operations. Key Responsibilities: - Welcome guests with a friendly and professional demeanour, ensuring they feel valued and appreciated. - Efficiently manage reservations using OpenTable booking system, ensuring a smooth and organised flow of guests. - Handle incoming calls and emails promptly, addressing customer inquiries and special requests effectively. - Collaborate with the restaurant team to accommodate guest preferences and special occasions, ensuring a seamless service. - Resolve any guest issues or complaints with poise and professionalism, striving to exceed customer expectations. Qualifications: - Previous experience as a receptionist in a high-end restaurant. - Proficiency in using OpenTable booking systems is essential. - Excellent verbal and written communication skills, with a strong command of the English language. - A passion for delivering exceptional customer service and creating unforgettable guest experiences. - Strong organisational skills with the ability to multitask and prioritise in a fast-paced environment. - Professional appearance and manner, reflecting the upscale nature of our restaurant. What We Offer: - The opportunity to work in a highly respected, Michelin-starred restaurant. - Continuous training and development to enhance your career in the hospitality industry. - Employee discounts that open the door to some of the most prestigious restaurants If you believe you have the skills and experience required to excel in this role, we would love to hear from you!

Job Description: Waiter / Waitress Leader (Bubble Tea & Noodle Restaurant) Position Title: Waiter / Waitress Leader Location: W4 5 Reports To: Chef and Position Overview: We are looking for an experienced and dynamic Waiter/Waitress Leader to oversee the front-of-house team in our bubble tea and noodle restaurant. This role involves ensuring outstanding customer service, supervising the team, and managing day-to-day dining operations efficiently. Key Responsibilities: Customer Service Excellence: Greet and seat customers with a friendly and welcoming attitude. Ensure a smooth and enjoyable dining experience, addressing customer feedback promptly. Provide menu recommendations, including bubble tea options and noodle dishes. Team Leadership: Supervise, mentor, and motivate the front-of-house team during shifts. Delegate tasks effectively to ensure efficient service delivery. Assist in training and onboarding new staff members. Operational Support: Collaborate with kitchen staff and baristas to ensure timely order preparation and delivery. Monitor table turnover and cleanliness throughout service hours. Assist in managing reservations and walk-in customers. Inventory and Supplies: Oversee the availability of service essentials such as utensils, condiments, and beverages. Report inventory shortages to management for prompt replenishment. Compliance and Standards: Ensure adherence to health and safety standards. Maintain a clean, organized, and professional front-of-house environment. Qualifications and Skills: Previous experience in a supervisory role within the hospitality industry. Familiarity with bubble tea and Asian cuisine is a plus. Strong leadership and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work efficiently under pressure in a fast-paced setting. Benefits: Competitive salary with tips. Opportunities for growth and professional development. Staff discounts on meals and beverages.

KEY ACCOUNTABILITIES & RESPONSABILITIES - To greet customer and identify their reservations. - To coordinated the bookings and ensure proper table rotation. - Invite customers to wait for their table to be ready at the bar. - To be dressed in a suitable outfit and that the appearance enhances the image of the venue. - That she / he is thoroughly informed on all promotions, and changes in the sales programme. - To be totally familiar with all food and beverage items. - That he / she knows that basic service rules and help in service if she asked to. - At all times to be aware of and practice good customer relations, assisting the guest in any way. - To attend to customer complaints satisfactorily by calling the Floor Manager. - To be continually aware of, and maintain the highest standards of personal hygiene and dress. - To ensure a team spirit and a working discipline. - To do the host stand set up according to the manual. - To answer telephone calls promptly. - To ensure a careful handling of all restaurant materials. - To keep the reception areas are kept in good order. - Maximise table efficiencies through table allocation and turning tables - Opentable (or other reservations system) experiance is an advantage

APPLICANTS MUST SPEAK & WRITE FLUENT ENGLISH & SPANISH Looking for a PA for the director of 2 Restaurants, 3 Nightclubs and an events company. Office is in London Bridge Roles include but not limited to: - Answer clients e-mails - Taking venues Reservation’s - Keeping track of directors meetings - Organising Social Media Posts and answering customer queries - working closely with the director to achieve company goals/ projects - working closely with graphic designers to release new forms of advertising - talking to venues for events - small tasks that director may require like venue visits Fluent english & spanish is essential.

GAIA aims to showcase the core elements of Grecian culture. Combining warm hospitality with intricate details and alluring aspects, GAIA creates a journey of discovery in each and every visit, enticing the explorer within. The homegrown food, beverage and lifestyle concept was born of a collaboration between Evgeny Kuzin and Chef Izu Ani. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager. DAILY R E S P O N S I B I L I T I E S o Check the handover from the previous day o Open and close reception following the checklist o Check the day’s book and ensure the tables are set accordingly o Ensure the guest profiles are up to date o Update client’s profiles after each service (anything out of the ordinary to be communicated to Management team and chef) o Write service reports o Take the guests to their allocated table, pull the table and the chairs, present the menus o Ensure the reception area is clean and tidy at all times and stocked with all required stationary o Assist the floor staff with the table relays if needed o Be aware of any special requests, allergies, etc… o Prepare the pre-service briefing o Deal with all incoming enquiries by phone and email in a timely manner o Distribute the service sheets and update the management team on any profiles, particular requests, allergies, birthdays, etc… o Assist the cloakroom attendant when necessary o Handle all guest details with care and protect all personal data o Cover shifts at the reservations office if required

Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: •Greeting customers when they arrive and leave •Acting as main point of contact for reception staff •Taking phone calls for reservations •Resolving customer complaints •Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone •Responding to emails Requirement: •Excellent communication skills •Excellent customer service skills •Patience and composure •Good computer skills •Previous working experience with SevenRooms or OpenTable booking system is a big plus

Gaucho Piccadilly is looking for an enthusiastic and experienced Receptionist to join our team! Key Responsibilities for Gaucho Receptionist: Offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit. Organize reception desk. Attend cloakroom. Answer phone calls and ensure floor plan is appropriately organized. Ensure all Gaucho reservations are processed professionally and accurately. Support and assist the management team to maximise sales revenues through cover driving and business optimisation. Be the face of Gaucho and demonstrate service excellence through heightened hospitality. Requirements for Gaucho Receptionist: Be a team player. Work well within a fast-paced environment. Demonstrate a positive approach to own role and teamwork. Be approachable and well mannered. Be professional and respectful at all times. Have fun. Experience with Open Table or similar booking system is mandatory for this position. Benefits and Training for Gaucho Receptionist: 50% off at all Gaucho and M Restaurants Referral and Length of Service Bonuses Incentive and reward schemes Cycle to work schemes RARE Benefits Industry Apprenticeship Program Opportunities Career Development and Training Programs Training provided by the Gaucho Academy Breakfast and Dinner when working 28 paid annual holidays

Let Us Take You Somewhere… We are looking for a talented Host/Hostess to join our team at Somewhere Café, located in Harrods, Knightsbridge, London. Our front-of-house team is dedicated to creating an exceptional guest experience, and we are seeking individuals who bring energy, charisma, and a passion for hospitality. Life at Somewhere Café Somewhere Café is a place full of energy, passion, and adventure. We foster an environment where both our guests and our team feel inspired. Our commitment to outstanding service drives us, and we expect the same dedication from every team member. We invest in our people through world-class training, career development, and a culture where every voice matters. Whether you are starting your journey in hospitality or looking to grow within an internationally recognised brand, we provide the tools and support to help you succeed. What We’re Looking For - A warm and welcoming personality with a passion for delivering an exceptional guest experience. - Previous experience as a Host/Hostess in a high-end, high-volume restaurant or luxury hospitality setting. - Strong organisational skills and the ability to manage reservations, guest flow, and seating arrangements efficiently. - Experience working with SevenRooms and OpenTable booking systems. - Excellent communication and interpersonal skills, ensuring every guest feels valued and well taken care of. - A proactive, problem-solving mindset and the ability to remain calm under pressure. - A team player with a positive attitude and a willingness to learn. What We Offer At Somewhere Café, we recognize and reward hard work and dedication. Some of the benefits include: - World-class in-house training – Equipping you with the skills to excel. - Career growth opportunities – Within an internationally recognised brand. - Long-service awards – We value and celebrate dedication. - Exciting in-house incentives – Performance-based rewards. - Opportunities for growth – Across our global restaurant group. - Family meals on shift – Keeping you fuelled throughout the day. - Staff discounts – At Harrods & within our restaurant group. Join our team and be part of the Somewhere Café experience at Harrods, London. Apply today and take the next step in your hospitality career with us.

We are looking for an enthusiastic Senior Receptionist to join our team here at Zuma. Our Receptionists are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining Zuma’s high standards. The requirements - A passion for delivering an exceptional guest experience, hunger to learn - Previous experience in a similar high-end restaurant - Experience with SevenRooms reservation system or similar - Ability to multitask - Excellent communication skills - Great team player The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: - World class in-house training; we want you to have all the tools to be the best - Opportunity to travel the world with our five incredible worldwide brands - Lifeworks – make great savings on things like shopping, restaurants, travel and health and wellbeing - Long service awards to show that we love having you around! - Exciting In-house incentives - Travel season ticket loan to help you save your hard earned money getting to work - Family meal on shift - Staff Discount across ZUMA, ROKA, Oblix & INKO NITO - Cycle to work scheme – keep fit and save money on travel, what’s not to love! Are you ready?! Join our team, start your story today.

Host/Receptionist – O'Ver Restaurant Are you passionate about Italian cuisine and hospitality? Do you thrive in a fast-paced, guest-focused environment? O'Ver Restaurant is looking for a dedicated Host/Receptionist with 1- 2 years of experience to join our team! With locations in London Bridge and Piccadilly Circus, and a new venue on the horizon, we are expanding and seeking someone who shares our love for exceptional service and authentic Italian dining. WHAT WE ARE LOOKING FOR: ✅ Proven experience in a similar hospitality role ✅ Excellent phone etiquette and ability to manage guest inquiries professionally ✅ Strong reservation system(Open Table) and email management skills ✅ Fluency in English (spoken and written) ✅ Outstanding interpersonal and communication skills ✅ Ability to handle guest requests with professionalism and efficiency ✅ Microsoft Office 365 proficiency (Word, Excel, PowerPoint) ✅ Capability to prepare end-of-day reports and emails ✅ Strong time management skills and ability to meet deadlines ✅ A genuine passion for hospitality and hosting WHAT YOU WILL DO: 📞 Manage incoming phone calls and guest inquiries 📩 Respond promptly to emails and reservation requests 🍽 Oversee and coordinate busy service periods with efficiency 🔄 Multitask effectively, ensuring smooth front-of-house operations BENEFITS: 💰 Competitive salary 🍷 50% discount on food & beverages post-probation 🌟 28 days of paid annual leave, including birthday leave 🥘 Complimentary staff meals 🎓 Access to training programs and internal competitions 🏆 Participation in the "Employee of the Month – O'Ver Hero" scheme 🎁 Bonus scheme based on length of service If you're ready for an exciting challenge and want to be part of a growing team, apply now! At O'Ver, we live by one motto: "EAT TO BE HAPPY!"

The Village is a small, family-run Somali restaurant known for our warm hospitality and authentic flavours. We take pride in offering a welcoming dining experience where every guest feels like family. We’re looking for a skilled and passionate Head Waiter/Waitress to lead our front-of-house team, ensuring smooth service and top-tier customer satisfaction. Key Responsibilities: - Lead by example, ensuring outstanding service and a welcoming atmosphere. - Manage and support the waitstaff, delegating tasks efficiently during busy hours. - Take customer orders accurately and deliver food and drinks promptly. - Handle customer inquiries, complaints, and special requests with professionalism. - Work closely with kitchen staff to ensure smooth communication and order flow. - Assist with setting up tables, maintaining cleanliness, and ensuring the restaurant is always presentable. - Process payments, manage reservations, and keep track of table turnovers. - Step in wherever needed, whether it’s behind the bar, running food, or assisting with hosting. What We’re Looking For: - Versatile & Adaptable: You’re comfortable wearing many hats and can step into any role as needed. - Quick on Your Feet: You thrive in a fast-paced environment and can make decisions under pressure. - Strong Leadership Skills: You can guide and motivate a small team to deliver top-tier service. - Excellent Communication: You can engage with customers and staff professionally and effectively. - Experience Matters: Prior experience as a waiter/waitress or in a similar role is preferred. - Positive & Friendly Attitude: You bring good energy to the team and make customers feel at home. - Problem-Solver: You handle challenges calmly and efficiently without disrupting service.

La Maison Ani is a celebration of love and food a stone's throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager.