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Job Title: Aftersales Automotive Consultant \n Location: Field-based across South and South-East England Area \n Salary: Competitive + Performance Bonus Offered + Company Car \n Job type: Full time, Permanent \n Working Hours: 40 hours per week, Monday-Friday \n Do you have a passion for Automotive Aftersales? \n Do you want to be part of a motivated and enthusiastic team? \n Our client has the job for you! \n Our Client is looking for a high-performing Consultant to lead in the growth of Service Retention across the South-East area of the UK. \n The Role: \n Our Retention Consultants offer specialised expertise to assist retailers in expanding their active service customer base, thereby enhancing lead retention & revenue generation. \n In this role, you will identify opportunity for growth of the service business and increase customer retention using supporting systems and tools. This will be achieved through investigative analysis to identify opportunity potential, along with supporting the Retailers with maximisation of that opportunity through structured marketing and the development of processes. \n The Retention Development Consultant will: \n\n • Work with our clients UK team to create and implement network wide long and short term strategies to improve aftersales retention.\n, • Lead regular in-person retailer Retention Reviews using supporting systems and information to identify opportunities for performance improvement including Retailer Health Checks, visit slide presentations, on-site product & sales training.\n, • Actively support retailers in optimising their processes, executing effective marketing activities, conducting KPI analysis, generating reports, and identifying opportunities for improvement.\n, • Define the scope for strategic opportunity and propose the set of action points to convert the available opportunity.\n, • Respond to retailers and or 'client's' request for specialist Retention support and knowledge on an 'ad-hoc' or ongoing basis for specific Retailers where required.\n, • Understand data sets to support with creation of bespoke marketing campaigns for customer base.\n, • Support clients with the delivery of projects and initiatives devised to increase Customer Retention resulting in Labour and Parts sales growth through new and/or revised processes, new technology etc.\n, • Provide opportunities to collaborate service offerings throughout other channels within business.\n, • Develop a strong operational relationship with the Customer Retention Manager (or equivalent), MIS Champion, Service Manager and Head Of Business at all Retailers.\n, • Document the 'output' of all retailer visits through a Visit Report and Action Plan.\n, • Maintain communication with the Retailers between visits to offer guidance/support and to ensure that agreed actions etc. are 'on-track' for completion.\n, • Understand the Retailers partnership with customer and develop strategies to further expand on this. Lead management support & best practice sharing.\n, • Before engaging in retailer visits, conduct a thorough retailer assessment, emphasising the key areas of improvement. Throughout retailer visits, lead discussions regarding retailer performance, placing special emphasis on areas of underperformance.\n, • Participate in weekly virtual meetings with the Service Development team. These sessions serve as a platform for Retention Consultants to address any issues raised by the network during the week, while also allowing the Development team to provide pertinent updates to the team.\n\n About you: \n Our ideal Development Consultant will have a minimum of two years' experience within automotive aftersales operations and have strong organisational, numerical and time management skills, along with: \n\n • An understanding of Customer Retention principles and Aftersales Marketing concepts.\n, • Awareness of importance of Relationship Management.\n, • Ability to demonstrate self-driven campaigns/initiatives and innovative Best Practices to showcase ROI successes.\n, • Ability to interpret, analyse data and information from variable sources and make recommendations; including Reporting Dashboards, DMS reports, etc.\n, • Excellent verbal and written communication skills with exceptional attention to detail.\n, • Ability to inspire people to contribute to the success of a programme.\n, • Can demonstrate a high degree of being able to work on own initiative and motivation.\n, • Personal qualities of integrity, credibility, and a commitment to and passion for the brand.\n, • Flexibility to stay away from home for up to three days at a time.\n\n In joining our client, you can enjoy: \n\n • A competitive salary\n, • Performance Bonus Offered\n, • Company Car\n, • Fuel Card\n, • 25 days annual leave (plus Bank Holidays)\n, • Pension Plan\n, • Cash back health care scheme\n\n Note: We do not sponsor visas. Applicants must be eligible to work in the UK. \n Please click APPLY to submit your CV and Cover Letter for this role. \n Candidates with the experience or relevant job titles of; Aftersales Retention Consultant, Automotive Customer Retention Specialist, Aftersales Performance & Retention Manager, Regional Aftersales Growth Manager, Automotive Commercial Development Specialist, Automotive BDM, Business Development Manager - Automotive may also be considered for the role.

BMW Group UK is looking for talented individuals to join the team as a. At BMW Group, we are committed to offering our employees the right balance between work and personal life.

The Retailer Performance Manager is responsible for ensuring that retailers across the UK network achieve their targets in terms of premium segment market share, incoming orders, retails, parts purchase and other relevant sales and aftersales KPIs in close coordination with the responsible Business

BMW Group UK is seeking a Retailer Performance Manager to drive performance across the UK retailer network.

Age 21+ £13.11 per hour Under 21 £11.25 per hour Got a passion for all things bike? You'll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role - you'll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, you'll help us wow every customer. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, you'll help customers find and maintain their dream bike. Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group. To be successful in this role you'll need: Experience of service, building and repair across a range of cycles Experience of delivering great customer service, ideally in a retail or cycle services environment Experience of sharing expertise with others Experience of working with - and achieving - sales targets Availability to work on a rota basis, including weekends We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: Store discount, with 25% off most products across Halfords and Tredz Employee discount, with up to 50% off your garage bills at Halfords Autocentre Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced Life insurance Uniform Option to join our Sharesave scheme: save to purchase shares at a 20% discount Cycle to Work scheme Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services We're in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. TPBN1_UKTJ

LGV2, HGV2, CLASS 2 TRUCK DRIVERS WELCOME FULL TIME - TEMP TO PERM OPPORTUNITY AND IMMEDIATE START AVAILABLE Staffline Recruitment Ltd are extremely proud to be working in partnership with a well-known luxury retailer at their Thames Valley Distribution Centre in Thatcham.We are looking for profes

BMW Group UK is seeking a Retailer Performance Manager to drive performance across the UK retailer network. You will coordinate with the Business Partner and Area Managers to ensure targets on premium market share, orders, retails, parts and KPIs are met, while leading NSC performance programmes. Th

Seeking a Kitchen Sales Designer to meet sales targets and present kitchen designs to clients for a well-known retailer.