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Order Management Analyst – Scandinavian Speaker Are you the right applicant for this opportunity Find out by reading through the role overview below. SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. Order Management Analyst (Internal Customer Fulfilment Analyst) – Scandinavian Speaker Location: Frimley, Surrey Function: Supply Chain – Shared Service Centre Role to start 6th July 2026 This role is not eligible for relocation About the Role As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers (retailers) in our Scandinavian market. In addition to that, you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organise every detail of the customer fulfilment journey. Using Lean methodology & tools, you'll be looking for ways to improve and standardise processes. The Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time and in full, to our customers. What's in it for you as our Order Management Analyst – Scandinavian Speaker? • Flexible starting and finishing times + 4.5 day working week, • 33 days annual leave including public holidays due to supporting European countries, • Profit Share, Pension, Life cover & Health Insurance, • Free Parking, Shuttle bus from local train stations, EV Charging, Cycle to Work scheme, • To deliver exceptional customer experience through efficient and accurate operational order management, • To ensure the effective management of Material Master Data in SAP, new product listings and delists into customers through liaison with the local sales & logistics service providers, • Supported by promotional grids, to work closely with local sales teams and customers to ensure the effective management of customer promotions/other trade events, • Monitor order flow to proactively identify problems, resolve issues, develop alternative solutions, and avoid shipping discrepancies, • To manage stock allocations in line with local sales & supply chain teams' expectations in low or out of stock situations, • Drive efficiency by simplification and standardisation of processes & procedures across multiple countries, • Work closely with other members of the Customer Fulfilment team as well as members of the Supply chain team and Logistics to provide outstanding service to all stakeholders, • Ensure compliance and Audit readiness, • Fluent in both English and in one or all Scandinavian languages (Danish, Swedish and/or Norwegian) written and verbal, • Supply Chain Experience or understanding of end-to-end Supply Chain (desirable), • Previous experience in customer service and order management (desirable), • SAP knowledge (desirable), • Intermediate level in Word, Excel, and Outlook, • Ability to work under pressure and excellent attention to detail, • Ability to establish collaborative and trusting business relationships, through professional, proactive interactions, • Good team player and must show flexibility/adaptability, • Mindset to seek continuous improvement #LI-DC1 Inclusion & Diversity We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. xrnqpay We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment.