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Optical Assistant Guildford, GU1 3DY Salary up to £13,500 pro rata per annum (=27k FTE per annum) Bayfields Opticians & Audiologists have now rebranded our Optical Assistant job titles so you will be joining our fabulous team as a Client Experience Advisor based in our Guildford practice (GU1 3DY). For this role, we are looking for our Client Experience Advisor for 20 hours per week covering our rota: week 1: 24 hours per week: Monday, Friday & Saturday 9am - 5:30pm and week 2: 16 hours per week Monday & Saturday 9am - 5:30pm. When you join Bayfields Opticians and Audiologists as our Client Experience Advisor, you are joining an independent business. Although we are national, we are not a huge chain which means we understand the importance of local relationships and the power of choice. We aim to deliver obsessively great service to each and every one of our clients via our Welcome, Discover, Delight client journey which is at the core of what we do. We have the latest diagnostic equipment, the latest technological advances in contact lenses, spectacle lenses and frames, and the latest fashions. At Bayfields, we are passionate about the services we provide our clients so as our experienced Client Experience Advisor, you will be the first point of contact for anyone visiting or contacting your practice. We want you to greet our clients in person as they arrive, or over the phone with a smile to make them feel valued and you will listen and understand their needs before taking ownership of their query. You will work closely with your Practice Manager, Optometrists, Audiologists, Dispensing Opticians and team members to determine the best solutions for our clients and focus on our Welcome, Discover, Delight Bayfields client journey. We need an experienced Client Experience Advisor with experience of dispensing single focus lenses, multi-focal lenses and contact lenses. We would like somebody with strong IT skills and excellent communication and listening skills with the ability to build strong relationships with your team members, peers, and clients. Key Responsibilities: Greet customers warmly and provide excellent service. Assist customers in selecting suitable frames, lenses, and other optical products. Experience of dispensing single focus lenses, multi-focal lenses and contact lenses. Schedule appointments and manage bookings. Maintain product displays and ensure the store is tidy and presentable. Handle administrative tasks, including processing payments and orders. What We’re Looking For: Excellent customer service and communication skills. A keen interest in eye care and eyewear. Strong attention to detail and organizational abilities. The ability to work well in a team and independently. Previous experience in optical retail. What We Offer: As an integral member of the Bayfields team, we will provide our Client Experience Advisor with an enjoyable professional working environment which is fun, open and where we are committed to supporting you, your personal wellbeing and your professional development which will involve you being on our Front of House Development course. This Bayfields Opticians & Audiologists course will take you through our client journey, an introduction to Contact Lenses, an introduction to the Eye and its Anatomy to understanding spectacle frames and lenses but most importantly giving you the opportunity to network and learn with your colleagues from other practices. You will participate in workshops that demonstrate the various types of optical screening equipment in practice and how to carry out basic repairs and adjustments. It will give you the opportunity to learn in a hands-on environment under the guidance of our experienced managers. Additionally, you will explore the Audiology journey to understand the impact of hearing loss for our clients and the solutions we can offer. If you are an enthusiastic, customer-focused Client Experience Advisor, and looking for a new rewarding role, we would love to hear from you!

Reception and Facilities Assistant – Guildford A professional law firm in Guildford is looking to recruit a Reception and Facilities Assistant to support its busy, office‑based operations. This role suits someone organised, personable and comfortable working in a fast‑paced professional environment. As a Reception and Facilities Assistant, you will provide front‑of‑house support while assisting with general office, facilities and reprographics duties. The position is fully office‑based, five days per week. Key duties include: • Welcoming clients and visitors and managing reception enquiries, • Answering calls and emails in a professional manner, • Booking and setting up meeting rooms, including refreshments, • Handling incoming and outgoing post, couriers and franking, • Supporting facilities administration, equipment checks and office areas, • Assisting with document collation and reprographics tasks, • Liaising with internal teams to meet service priorities About you: • Professional, friendly and client‑focused, • Well organised with strong attention to detail, • Able to multitask and work under pressure, • A proactive and flexible team player, • Confident using standard office systems This Reception and Facilities Assistant role offers the opportunity to join a supportive law firm that values high standards, collaboration and responsible business practices.

Our client, a highly reputable business in the professional services industry is looking to hire an Office Assistant/Facilities Co-ordinator for a 12 month contract based at their offices in Godalming. This is a hands-on, high-visibility position where you’ll manage front-of-house reception alongside wider office and facilities support in a professional services environment. Due to the nature of the role this is a full time in office position. Key responsibilities include: • First point of contact for clients and visitors, • Meeting room management including hospitality, • Office supplies, post and workplace coordination, • Maintaining a professional, well-run office environment About you: • You will have had experience in reception/office support/facilities, • Strong organisation and communication skills, • Proactive, detail-focused and confident working independently, • Good IT skills (Microsoft Office) In exchange you can expect variety, ownership, and the opportunity to deliver a great service to their customers.

Our client, a highly reputable business in the professional services industry is looking to hire an Office Assistant/Co-ordinator for a 12 month contract to run their front of house at their offices in Godalming.This is a hands-on, high-visibility position where you'll manage front-of-house receptio

Our client is looking for a passionate and professional Assistant Food & Beverage Manager to join their team. Assistant Food & Beverage Manager. This is a fantastic opportunity for someone with strong food knowledge, service standards, and front-of-house leadership experience to play a key role in d

As a Night Duty Manager for Bloc Hotel, you will supervise the hotel’s night team to ensure exceptional customer service is delivered to guests consistently, and the front desk operation is smoothly led on a day‑to‑day basis.

A vibrant Korean BBQ restaurant in Guildford is seeking a Front of House Supervisor to lead the front-of-house operation.

A community-driven country pub in Wonersh is seeking a Team Member to join their vibrant team.Ideal candidates will have a passion for delivering exceptional customer service while working in a friendly environment.Responsibilities include engaging with customers, working flexible shifts over the ho

We are seeking an enthusiastic and professional Front of House Supervisor to join our vibrant Korean BBQ all-you-can-eat (AYCE) restaurant team. You’ll lead the front-of-house operation, deliver excellent guest service, and ensure smooth day-to-day running of the restaurant. Handle guest enquiries

The firm DMH Stallard provides a comprehensive range of commercial, dispute resolution and litigation, employment, cyber security and cyber-crime, corporate, intellectual property, real estate and technology, media and telecoms advice to both businesses and individuals. Our clients, our people and our professional networks are the keys to our success.. With offices in London and across the region, including Brighton, Gatwick, Guildford, Horsham, and Hassocks - we’re proud to have grown to around 400 people. Culture really matters to us. In our most recent staff survey, 99.6% of our people said DMH is a great place to work, with 90% feeling they have a strong work-life balance, and 93.9% expressing confidence in the leadership team. We’re committed to building a genuinely inclusive and supportive workplace. Our Women in Law group meets quarterly, and we’re actively working toward gender balance at all levels. We already exceed the industry average, with 40% of our partners being women compared to the sector average at 29%. We actively invest in learning and development at all career stages. Our mentoring programme is available to all partners, and we are preparing to launch an internal mentoring programme to support progression right up to partnership. We also recognise that work-life balance is essential to long-term success and wellbeing, and we promote hybrid working arrangements to help our people perform at their best inside and outside of work. We’re also especially proud to achieve gold accreditation from Investors in People, which reflects our strong commitment to people development and leadership. The department JOB PURPOSE To provide a professional front of house service, ensuring that agreed standards of client care are adhered to in every aspect of the role. To provide effective and efficient office service deliverables, including administration and basic levels of IT support. To cover Office Services and Records Management duties as and when required. RESPONSIBILITIES AND DUTIES To meet and greet clients and visitors to the firm in a personal and confident manner (including the signing in of contractors) in line with our Meet and Greet Policy and Standards. Monitoring and making refreshments for client meetings and visitors. Booking catering facilities and organising lunches, when required. Assisting and organising in-house events including liaising with the event organisers, booking refreshments, agreeing layouts and other general event arrangements. Coordinate and prepare meeting rooms and conference spaces, including setting out the correct table/chair configurations for different meetings and events. Ensure all necessary equipment and materials are in place and set up online meetings on the audiovisual kit for the attendees, this will include providing hands-on assistance with the equipment and helping to solve technical issues that may arise during sessions. Support guests with establishing wireless connectivity as needed. Taking ownership of the front of house space, ensuring the reception area and meeting rooms are tidy & well equipped. Ensuring team colleagues are kept up to date via clear notes in appointments and/or other communications. Booking meeting rooms, hot desks and maintaining relevant calendars and reception diary. Booking and logging couriers and taxis. Assisting with staff inductions and office health and safety tours. Being an office Fire Monitor and First Aider (training provided if necessary). Sorting, scanning, and distributing incoming and outgoing post (Royal Mail, domestic and international couriers). To collect and sign docket/s for incoming post and ensuring all franked post is ready for collection by Royal Mail from main reception. Franking machine top ups, preparing and franking outgoing post. Carry out various manual handling duties e.g. files, boxes, furniture and ad hoc items. Undertaking photocopying for fee-earning groups as and when required. This will also include faxing, binding, scanning, printing, and sorting documents. Ensuring the meeting rooms, kitchen, and hot desks have the appropriate stationery/supplies. Keep the areas clean and tidy – this will include the need to regularly clean common touch points in all areas and clearing rooms and re-arranging the furniture ready for the next day. Carry out daily top ups and cleaning of the office coffee machine. Ordering of supplies and stationery from relevant companies. Work with IT support both on site and remotely when required; log support tickets, ensure the printers have paper stock and assist with minor printer issues and other troubleshooting. To undertake such duties that are consistent with the job description as assigned by the Guildford Office Manager or Head of Office Operations. For example, large external and internal meeting set-up including monthly social events. Assisting with the archiving/retrieval of records in accordance with firm procedures which includes liaising with other offices and external archive storage sites for file deeds and wills archiving and retrieval.Other information KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED Previous experience is preferred. Experience in an office services and facilities role would be highly advantageous. Excellent telephone manner delivered with a warm, confident, and happy demeanour. Effective interpersonal skills and good communication skills. Flexible and methodical in your approach to work, and the working hours required. Competent in using Microsoft Office including Word, Excel, and Outlook. Able to solve problems effective team working skills. Accuracy and attention to detail. Comfortable with IT - setting up laptops & smartphones, Wi-Fi access, AV equipment etc. (or willingness to be trained). Knowledge of or an interest in learning about the legal sector HOURS OF WORK 40 hours a week with an hour for lunch. You may be required to amend your hours due to operational requirements. Benefits 25 days holiday (of which 3.5 are taken during the Christmas period), plus Birthday holiday, plus Bank Holidays. Holiday Buying Scheme Enhanced Maternity / Paternity pay Life Assurance Private Healthcare Employee Assistance Programme Sodexo Discounts Pension Scheme Interest free season ticket loans Cycle to work scheme Discounts on Legal work

Our client, a highly reputable business in the professional services industry is looking to hire an Office Assistant/Co-ordinator for a 12 month contract to run their front of house at their offices in Godalming. This is a hands-on, high-visibility position where you'll manage front-of-house reception alongside wider office and facilities support in a professional services environment. Due to the nature of the role this is a full time in office position. Key responsibilities include: • First point of contact for clients and visitors, • Meeting room management, • Office supplies, post and workplace coordination, • Maintaining a professional, well-run office environment About you: • You will have had experience in reception/office support/facilities, • Strong organisation and communication skills, • Proactive, detail-focused and confident working independently, • Good IT skills (Microsoft Office) In exchange you can expect variety, ownership, and the opportunity to deliver a great service to their customers

Reception & Facilities Assistant Location: Guildford Salary: £28,500 The Opportunity We are looking for a proactive and personable Reception & Facilities Assistant to join a busy and fast-paced office environment. This is a varied role where no two days are the same you’ll be supporting across reception, facilities, reprographics, and general office functions. If you enjoy working in a dynamic team, thrive on multitasking, and take pride in delivering excellent internal service, this could be a great fit for you. Key Responsibilities General Office Support Handle enquiries via phone, email, and face-to-face Manage incoming and outgoing post, including courier bookings Maintain office supplies and service points Support banking processes, petty cash, and cheque requests Monitor and report on office equipment and facilities Reprographics Prepare, collate, and present professional documentation Manage workloads and prioritise tasks effectively Operate reprographics equipment in line with safety standards Reception Duties Welcome visitors and provide a professional front-of-house service Manage calls efficiently and in line with company standards Book meeting rooms and arrange refreshments Set up rooms for meetings, training, and events Ensure reception and meeting areas are always presentable Facilities Support Assist the Facilities Manager with day-to-day operations Update systems and documentation Support internal communications (e.g. weekly bulletin) Assist with office initiatives such as staff refreshments and events Provide additional support across teams as required About You Friendly, professional, and highly organised A strong team player with a flexible approach Able to work under pressure and manage multiple tasks Confident communicator with excellent interpersonal skills Good IT skills and attention to detail Proactive with a problem-solving mindset What’s on Offer A varied and engaging role within a supportive team Opportunity to develop across multiple business functions A professional and collaborative working environment If you’re looking for a hands-on role where you can make a real impact day-to-day, we’d love to hear from you. COM1