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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Area Relief Plant Supervisor Do you thrive in fast-paced environments like sand, concrete, cement, asphalt, or aggregates? If you're ready to take full ownership of plant operations, site management and performance excellence, this is your next big move. We're hiring a Area Plant Supervisorto join a dominant force in UK manufacturing. What's in it for you as a Area Relief Plant Supervisor • Highly com... ZIPC1_UKTJ

Electricians Required Up to £50,000 + Overtime Primary Areas: Berkshire & North Hampshire (Reading, Bracknell, Slough and surrounding locations) Were recruiting experienced electricians to join our expanding delivery team working on fast-paced social housing projects across SHDF and ECO programmes. This is long-term, secure work with a strong pipeline and clear forward planning. We specialise in soc... ZIPC1_UKTJ

An established and ambitious residential developer is seeking a commercially reliable Senior QS to join its Southern Counties division. This is a fast-paced and rewarding environment that will challenge your commercial awareness, negotiation skills, and strategic thinking. The Role. You will take full commercial responsibility for large residential sites, including developments exceeding 200 units. ... ZIPC1_UKTJ

Job Title: Principal Systems Engineer Location: Frimley. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you’ll be doing: • Provide oversight and technical ownership of CCS design, leading design decisions and supporting the Engineering Manager in delivering in-service programmes, • Ensure technical leadership by controlling project scope, managing design changes, and engaging stakeholders and suppliers to identify risks early, • Lead programme-level design reviews, coordinate stakeholders, manage design baselines and voids, and produce Certificates of Design while ensuring design governance, • Review and influence technical requirements and architectural design to ensure system integration, covering sub-systems and specialist domains for subcontractor design, development, and qualification Essential: • Extensive experience in network or software engineering, ideally with a background in operations, • Ability to take the lead on technical matters and provide expert guidance, • Chartered Engineer status or working towards, • Specialist expertise in Combat Systems, particularly in relation to submarines, would be advantageous, • Familiarity with DOORS and prior hands-on experience using it As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts – you may also be eligible for an annual incentive. The team: You will be joining the In-Service Programme team, working on the V Class, where you’ll thrive in a fast-paced environment, delivering high-quality results within tight enterprise timelines. As part of a medium-sized core team of 6-12, you’ll also collaborate with a wider group of around 30, engaging with a broad stakeholder network. This role demands strong technical leadership, owning challenges, proactively solving problems, and working with the right stakeholders to drive solutions forward. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 11th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-SC1 #LI-Hybrid

Are you ready for role that genuinely accelerates your career development Your new company This forward‑thinking firm blends high‑growth clients, modern working practices and a lively team atmosphere — creating the perfect environment for someone who wants to sharpen their skills and step confidently into the next stage of their career.You’ll work closely with innovative tech‑sector businesses, enjoy the buzz of a supportive audit team, and benefit from short work trips across Europe as part of wider group engagements. The firm is known for its energy, collaboration and people‑first approach, offering a setting where you can build long‑term confidence in more advanced audit work while still having fun along the way. Your new role As Audit Senior, you will: • Lead and deliver end‑to‑end audit engagements, • Supervise and mentor junior team members, • Review financial statements and ensure compliance with UK GAAP/ISA standards, • Assess risk, test controls, and drive audit efficiency, • Work closely with clients to provide real added value and insights, • Manage your own workflow, deadlines and project budgets, • Support complex areas including group audits, IFRS, reorganisations and first‑year audits, • ACA / ACCA qualified or finalist, • Experienced in audit within an accountancy practice, • Confident leading audits and reviewing financial statements, • Comfortable supervising juniors and reviewing their work, • Strong on communication, client management and prioritisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4767632

I am recruiting for two experienced Test Analysts to join my client based in Guildford. These roles are paying a salary of up to £46,000 and are available as a 1 year fixed term contract and a 2 year fixed term contract although there are chances there may be other positions available at the end of this time. They work hybrid and would love people happy to go into the office 2 days a week. These positions sit within a growing QA function supporting multiple concurrent projects across core business systems including Finance and Human Resources, as well as cloud migrations, system upgrades and new solution implementations. The technical landscape includes Azure Integration Services as the core middleware layer, which features in almost every project. The team is working across a mix of Agile and more traditional delivery models, with a gradual move towards a more structured Agile approach and sprint based planning. The QA function is continuing to mature, and currently consists of a Test Manager, a Test Analyst and a couple of offshore resources. Their new Test Manager is focused on improving standards, governance and early engagement in projects. Historically testers have often been brought in late in the lifecycle, so there is a strong emphasis now on shift left practices. You will be expected to challenge and question requirements, help shape them into testable user stories and work closely with architects, PMO and delivery teams to improve overall quality. The environment is collaborative but fast paced, with multiple streams of work running in parallel and increasing adoption of structured sprint planning. They are looking for experienced manual Test Analysts with experience with Azure as a key part of the role as it will involve hands on testing of Azure Integration Services, particularly within cloud migration and integration projects. There is also significant API testing, so strong experience using tools such as Postman would be ideal; as would basic SQL skills including writing and refining queries, using joins, extracting data from tables and validating inserts etc There is an existing automation framework that was developed but not fully completed, built using C#, SpecFlow and a BDD approach, integrated into CI CD pipelines and Azure DevOps. There i the opportunity for successful candidates to either help enhance and integrate this automation pack for new projects or execute against the current pack for systems undergoing upgrades. Hands on automation experience is highly desirable, although not essential for candidates with strong integration and API testing backgrounds. If you'd like to hear more please apply below to Sam Miller at SR2 - Socially Responsible Recruitment

📍 Location: Guildford Business Park (Full-time, office-based) 💼 Company: GW Active GW Active is looking for a talented Full Stack Developer to join our in-house team, working across a number of exciting digital projects for leading sports brands. If you enjoy building modern web applications, working across the full stack, and getting hands-on with cloud infrastructure, we’d love to hear from you. 🔧 What You’ll Be Doing • Building and maintaining web applications using Laravel and Angular, • Developing and consuming RESTful APIs, • Creating responsive, user-focused front-end experiences, • Managing and supporting AWS infrastructure, • Implementing DevOps best practices (CI/CD, deployments, monitoring), • Working across multiple projects in a fast-paced environment, • Collaborating closely with designers, PMs, and stakeholders 🧠 What We’re Looking For • Strong experience as a Full Stack Developer, • Commercial experience with Laravel (PHP), • Solid knowledge of Angular (or similar frameworks), • Experience with AWS (EC2, S3, RDS, etc.), • Understanding of DevOps workflows and cloud deployments, • Experience with Git and relational databases, • A proactive, problem-solving mindset ⭐ Nice to Have • Docker / containerisation experience, • Experience working on consumer-facing or high-traffic platforms, • Agile / Scrum experience, • Background in sports, fitness, or lifestyle brands 🎯 Why Join GW Active? • Competitive salary, • Work on exciting projects for well-known sports brands, • Collaborative, in-office team environment, • Modern tech stack with real ownership and impact, • Long-term growth and development opportunities 📩 Interested? • Apply via LinkedIn or send us a message to start the conversation.

Job Title: Chef Location: Mulligans Guildford Department: F&B Job Type: Full-time. As a Chef at Mulligans, you will be responsible for preparing and delivering high-quality dishes that complement our exciting, competitive social setting. Proven experience as a Chef or Cook in a fast-paced kitchen,

Technician – Molecular Assay Development OR Sample Processing Are you an early-career molecular biology professional looking to build hands-on experience in a regulated diagnostics environment? This is a great opportunity to develop practical laboratory skills while contributing to the development of clinically relevant molecular assays. THE COMPANY This innovative life sciences organisation operates at the forefront of molecular diagnostics, supporting the development and delivery of advanced assays used in cancer research and clinical testing. Working with pharmaceutical and biotech partners, the team combines robust science with clinical-grade quality systems to deliver reliable, high-impact diagnostic solutions. Based in Guildford, the laboratory environment is collaborative, fast-paced, and highly regulated, offering an excellent setting for technicians looking to grow their industry experience and technical confidence. THE ROLE As Technician – Molecular Assay Development, you will play a key role in supporting the molecular assay development team through hands-on laboratory work and day-to-day operational activities. This is a bench-based position where accuracy, consistency, and attention to detail are critical. You’ll support assay development and validation activities while gaining exposure to regulated workflows, clinical sample handling, and diagnostic instrumentation. Key responsibilities include: • Receiving, processing, and tracking clinical samples, including blood handling and centrifugation., • Accurate data entry and sample tracking within a Laboratory Information Management System (LIMS)., • Performing routine molecular biology techniques including DNA/RNA extraction, PCR, and digital PCR., • Learn Phlebotomy. ABOUT YOU You’ll be a strong fit for this role if you bring: • A degree in Biomedical Science, Molecular Biology, Biotechnology, or a related discipline., • At least 1 year of experience in a molecular biology laboratory role (industry, clinical, or research)., • Willingness to learn Phlebotomy. LOGISTICS • Location: Guildford (on-site, office hours), • Contract: Permanent, full-time (5 days per week), • Permanent right to work in the UK is required. If you’re looking to build a solid foundation in molecular diagnostics and gain meaningful industry experience in a clinical-grade laboratory, apply now. I look forward to speaking with you.

🚀 We’re hiring: Tender Manager 📍 Guildford, Surrey Are you a commercially minded Tender Manager who enjoys running fair, transparent and high‑quality tender processes that deliver real value for clients? If you thrive in a fast‑paced environment, love working with stakeholders, and enjoy shaping competitive supplier markets — this could be the role for you. 💼 About the role As a Tender Manager, you’ll lead end‑to‑end supplier tender and request‑for‑price processes, working closely with clients, procurement colleagues and suppliers. You’ll play a key role in delivering robust, impartial tenders that support client objectives and drive sustainable business growth. You’ll be the technical expert throughout the tender lifecycle — from early engagement and evaluation through to supplier mobilisation and continuous improvement. ✅ What you’ll be doing • Managing a programme of professional, transparent and impartial supplier tenders, • Working with clients and stakeholders to define requirements, evaluation criteria and submission methods, • Engaging proactively with suppliers, including pre‑tender engagement sessions, • Coordinating and managing tender submissions via Pelican’s online portal, • Evaluating bids to ensure competitiveness, value and risk mitigation, • Producing clear, high‑quality tender evaluation reports to support decision‑making, • Supporting evaluation meetings and simplifying complex information for stakeholders, • Ensuring compliance with UK Procurement Law and internal frameworks, • Supporting supplier contract mobilisation and post‑award activities, • Contributing to achieving company rebate targets, • Building strong commercial business cases where required, • Building strong, professional relationships with a diverse supplier base, • Identifying innovative and forward‑thinking suppliers, • Supporting post‑bid feedback, learning and best‑practice sharing, • Providing accurate forecasting and progress reporting, proactively managing risks 🧩 What we’re looking for Essential: • 2 - 5 years of experience in public and/or private sector tender processes, • Excellent commercial and financial acumen, • Proven influencing and negotiation skills, • Project management experience in a fast‑paced environment, • High attention to detail and strong analytical skills, • Ability to interpret and translate complex information, • Excellent written, presentation and facilitation skills, • CIPS qualification, • Food sector or market knowledge 🌟 Why join us? • Work in a values‑led organisation that prioritises Professionalism, Transparency and Impartiality, • Play a key role in shaping supplier markets and client outcomes, • Collaborate with knowledgeable, supportive teams across the business, • Opportunity to make a real commercial and strategic impact 🤝 Our commitment We are an equal opportunities employer and welcome applications from all backgrounds. We are committed to creating an inclusive environment where everyone can thrive. 📩 Interested? Apply now. #Hiring #TenderManager #ProcurementJobs #Careers

Project Director (Construction / Renewable Energy) Location: Guildford An industry-leading organisation in the renewable energy and construction sector is seeking an experienced Project Director to oversee large-scale capital projects from planning through to delivery. This role is ideal for a proven leader who thrives in a fast-paced environment and is passionate about driving project excellence. What You’ll Do • Lead multiple construction projects, • Ensure all projects are delivered on time, on budget, and to high-quality standards., • Develop and manage project plans, budgets, documentation, and procurement activities., • Oversee and mentor project teams, contractors, and cross-functional stakeholders., • Manage risk, compliance, and regulatory approvals across all project phases., • Act as a key liaison between internal teams, clients, suppliers, and external partners., • Drive continuous improvement to maximise performance and stakeholder satisfaction. What You’ll Bring • Project management experience in construction or renewable energy., • Exceptional communication, leadership, and problem-solving skills., • Demonstrated ability to manage complex, high-value projects and diverse teams. Why Join? You’ll play a pivotal role in delivering major projects that contribute to the UK’s growing renewable energy sector—while working within a collaborative, mission-driven environment.

Customer Support Executive – Energy & Sustainability Sector Location: Guildford or Leamington Spa (Hybrid) Salary: £30,000 + benefits Type: Full-time | Permanent We are recruiting on behalf of a growing UK-based energy and sustainability consultancy that helps organisations reduce costs, lower carbon emissions, and make smarter strategic energy decisions. Their mission is ambitious: to help customers save billions in energy spend while delivering meaningful carbon reduction this decade. By combining expert insight, technology, and data-led decision making, they enable business leaders to turn sustainability ambitions into measurable outcomes. As part of their continued growth, they are now seeking a Customer Support Executive to join their operations team. The Role This position plays a key role in delivering high-quality support across the full customer lifecycle. You will manage customer accounts from onboarding through ongoing service delivery, ensuring issues are resolved efficiently and professionally. Responsibilities include: • Managing customer portfolios across the lifecycle (excluding sales activity), • Onboarding customers into internal platforms and preparing accounts for tendering, • Coordinating industry processes such as Change of Tenancy, • Handling billing queries, objections, and contract terminations, • Supporting meter installations/removals and third-party interactions (e.g. MOP/DCDA), • Maintaining accurate records and following operational processes, • Taking ownership of customer issues and driving positive outcomes This is a fast-paced environment suited to someone who enjoys problem-solving, working autonomously, and making a real impact on customer experience. About You Our client is looking for someone who is: • Proactive, reliable, and adaptable in a dynamic environment, • Passionate about delivering excellent customer service, • Highly organised with strong time-management skills, • A confident communicator able to handle complex or sensitive conversations, • Detail-oriented with strong analytical thinking, • Comfortable working independently and collaboratively with remote colleagues, • Motivated to meet service targets and deadlines Skills & Experience • Strong customer service background with a proactive approach, • At least 2 years’ experience within the utilities sector (supplier, broker, or consultancy), • Good understanding of utilities account processes, • Strong Microsoft Office skills (Excel, Outlook, SharePoint), • CRM experience preferred (HubSpot advantageous but not essential) Why Join? You’ll be joining a purpose-driven organisation operating at the intersection of energy, sustainability, and commercial performance — where your work directly supports businesses in reducing costs and environmental impact.

Customer Experience & Culture Assistant IMMEDIATE START • £26k - £28k, • Full time office based role, • Free Parking, • Location: Guildford, • One a month travel to Luton office Our client is growing family run business, where they focus on providing exceptional customer service, they are now an experienced Customer Experience / Culture Assistant to join a fast paced team based in Guildford. This role sits within the customer experience team, you will be the first point of contact for not just external customers, but also looking after internal employees with all company socials / events / benefits and contribute to maintaining a positive work environment. They are looking for someone who embodies their values and is a people person over experience Your main duties will include: • Assisting / managing onsite Customer Experience, • Maintaining high quality facilities with Customer Experience Team, • Managing customer communication, • Supervising business events, • Supervising efficient running of office, • Organisation, • Attention to detail and high levels of accuracy, • Great communication skills, • Ability to work well independently and within our team, • Flexible and adaptable, • Pension scheme, • Consistent training & development opportunities, • Fun, close knit sociable office, • Individual staff awards, • Various social events paid for by the Company, • Opportunity to earn bonuses in line with Company gross profit

Technician – Molecular Assay Development OR Sample Processing Are you an early-career molecular biology professional looking to build hands-on experience in a regulated diagnostics environment? This is a great opportunity to develop practical laboratory skills while contributing to the development of clinically relevant molecular assays. THE COMPANY This innovative life sciences organisation operates at the forefront of molecular diagnostics, supporting the development and delivery of advanced assays used in cancer research and clinical testing. Working with pharmaceutical and biotech partners, the team combines robust science with clinical-grade quality systems to deliver reliable, high-impact diagnostic solutions. Based in Guildford, the laboratory environment is collaborative, fast-paced, and highly regulated, offering an excellent setting for technicians looking to grow their industry experience and technical confidence. THE ROLE As Technician – Molecular Assay Development, you will play a key role in supporting the molecular assay development team through hands-on laboratory work and day-to-day operational activities. This is a bench-based position where accuracy, consistency, and attention to detail are critical. You’ll support assay development and validation activities while gaining exposure to regulated workflows, clinical sample handling, and diagnostic instrumentation. Key responsibilities include: • Receiving, processing, and tracking clinical samples, including blood handling and centrifugation., • Accurate data entry and sample tracking within a Laboratory Information Management System (LIMS)., • Performing routine molecular biology techniques including DNA/RNA extraction, PCR, and digital PCR., • Learn Phlebotomy. ABOUT YOU You’ll be a strong fit for this role if you bring: • A degree in Biomedical Science, Molecular Biology, Biotechnology, or a related discipline., • At least 1 year of experience in a molecular biology laboratory role (industry, clinical, or research)., • Willingness to learn Phlebotomy. LOGISTICS • Location: Guildford (on-site, office hours), • Contract: Permanent, full-time (5 days per week), • Permanent right to work in the UK is required. If you’re looking to build a solid foundation in molecular diagnostics and gain meaningful industry experience in a clinical-grade laboratory, apply now. I look forward to speaking with you.

Job Title: Field Account Manager Location: Guildford – Field Based Employment Type: Permanent Hours: Monday-Friday AA Summary Think the AA is just about roadside assistance? Think again! As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? #LI-EJ1 #LI-Hybrid This is the job In this role, you’ll be responsible for retaining and growing a portfolio of around 300 AA Cars dealer accounts across the South West. You’ll build strong, long‑lasting relationships with dealerships, staying proactive in your approach to keep them engaged and supported. Your focus will be on maximising revenue from existing partners through thoughtful upselling and cross‑selling, ensuring each dealer sees clear value from our products and services. You’ll work closely with teams across AA Cars to deliver compelling, innovative solutions that demonstrate real return on investment and strengthen our dealer partnerships. What will I be doing? • Retaining dealer accounts in line with monthly targets and ensuring long‑term partnership success., • Delivering exceptional customer service to strengthen relationships and enhance dealer satisfaction., • Presenting AA Cars products and identifying opportunities to upsell, supporting achievement of monthly Average Transaction Value targets., • Driving Vehicle Inspection sales across your dealer base to meet annual growth objectives., • Collaborating with internal teams, including Sales, Customer Service, Vehicle Inspection and Mediation, to support wider business goals., • Demonstrating AA behaviours consistently to represent the brand professionally and positively., • Reducing dealer attrition through active engagement, support and problem‑solving., • Maintaining agreed service levels and high satisfaction scores across your portfolio., • Growing dealer performance by increasing ATV, expanding revenue streams and driving B2B inspection opportunities., • Managing risk effectively to protect both the AA and dealer partners. What do I need?, • Strong relationship‑management skills, with the ability to build and sustain long‑term dealer partnerships., • Proven sales and negotiation experience, confidently identifying opportunities, upselling and closing deals., • Excellent verbal and written communication skills for clear and persuasive interactions., • A strong customer focus, with a commitment to delivering outstanding service., • Good analytical ability to interpret data, spot trends and identify growth opportunities., • A proactive approach to problem‑solving and effective risk management., • Strong time‑management and organisational skills to oversee multiple accounts and priorities., • Ability to work collaboratively with colleagues across different teams., • Flexibility and adaptability to thrive in a fast‑paced, evolving environment., • 24 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested

We are seeking a confident and driven Sous Chef to support the Head Chef in delivering consistently high standards of food and service. Are you a passionate and creative Sous Chef with at least one year of experience in a similar role? Do you thrive in a fast-paced, high-quality kitchen environment

Electricians Required Up to £50,000 + Overtime. Were recruiting experienced electricians to join our expanding delivery team working on fast-paced social housing projects across SHDF and ECO programmes.

HR Consultant / Employee Relations Advisor.They are a close-knit team who look out for each other.They love the mix of work they get to do - one minute coaching a manager, the next drafting a policy or helping a client navigate a tricky ER case.If you enjoy the fast-paced, people-focused side of HR,

Job title: Special Requirements Coordinator Contract type: 1x Permanent role and 1x Fixed Term Contract until September 2027 Location: Guildford Salary: £3 0,000 to £34,000 Working arrangements: Hybrid - two days a week in the office Could you see yourself leading a team that makes a real difference to students who need it most? As our Special Requirements Coordinator, you will play a key role in supporting learners who need additional access arrangements, reasonable adjustments and special consideration so they can perform at their best. This is an opportunity to lead a team that makes a meaningful difference, ensuring every student has a fair and accessible assessment experience. If you enjoy leading people, working with purpose and guiding teams through fast-paced, important work, this role will give you the chance to make a lasting impact. You will lead a team dedicated to supporting schools, colleges and SEND professionals, helping them access the adjustments that reduce disadvantage for students. You will guide the team to deliver a consistently high-quality service that supports AQA's commitment to fairness and equity for learners of all abilities. Your work ensures we meet regulatory obligations, uphold standards and continuously improve how we serve our centres and students. Key Responsibilities In this role, you'll be responsible for: Leading and developing a team of administrators to deliver high-quality, timely and compliant support for centres requesting special requirements. Managing performance in real time, using data and KPIs to keep processes on track, resolve issues and meet operational objectives. Acting as a subject matter expert on special requirements, representing AQA in relevant forums, supporting colleagues and contributing to improvements in policy, systems and practice. What We Are Looking For You will thrive in this role if you are someone who brings strong leadership, clarity and care to your work. You'll need: Experience leading and motivating a team, with the ability to set challenging targets and support people to achieve them. Excellent written and verbal communication skills, with the ability to create clear guidance and training materials. Strong organisation and time management skills, with confidence prioritising and delegating in a busy operational environment. A results-focused approach, comfortable managing multiple activities to tight deadlines and using KPIs to drive performance. The ability to collect accurate and timely data and analyse data to identify improvements and make recommendations. A continuous improvement mindset with the ability to identify customer and business needs and develop effective solutions. What's in It for You This role gives you the chance to shape a team that directly improves outcomes for learners who need support. You will: Work on meaningful, high-impact activity that helps ensure fairness in assessment. Develop your leadership skills with opportunities for coaching, growth and professional development. Be part of a team that values curiosity, openness and improvement. Work in an environment that recognises balance, flexibility and wellbeing. Join an organisation committed to supporting inclusive practice and positive change. Diversity and inclusion statement At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background-is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. Application process * To apply, please submit your CV and a cover letter outlining your suitability for the role by 23.59 on Sunday 08 March . * Interviews will take place on the week of 16 March in our Guildford office. TPBN1_UKTJ

Job Description Area Manager – Experiential Leisure Southeast & the South coast – £55,000 –£60,000 + Bonus Love high-energy environments, fast-paced operations, and creating unforgettable customer experiences? This could be the role for you. MUST have Area Management experience to apply We'r

A leading retail apparel brand is seeking a Store Manager in Guildford. Responsibilities include driving daily operations, coaching teams, and ensuring exceptional customer service. The ideal candidate is sales-driven, enjoys a fast-paced environment, and has strong communication skills.

The Pharmacy Department provides pharmaceutical services to all wards and departments within the Royal Surrey, including the St Luke's cancer centre and the paediatric unit. You will be working in a fast-paced environment which requires the successful candidate to be flexible and quick thinking, ext

A leading UK retailer is seeking a Home Delivery Driver to deliver groceries to customers' doorsteps in Godalming. Flexible working is essential, with opportunities for training and development.

A retail store in Guildford is seeking a Customer Service Assistant to deliver exceptional customer service in a dynamic environment.Responsibilities include stocking shelves, processing payments, and ensuring a welcoming atmosphere.The role offers opportunities for flexible working arrangements and

A beauty retail brand seeks a Store Manager in Guildford, UK, responsible for leading a diverse team, driving store performance, and ensuring excellent customer experiences. The candidate should have proven leadership skills in a fast-paced environment and be passionate about beauty trends.

The ideal candidate will have at least 5 years experience in warehouse operations, preferably in a fast-paced eCommerce setting. A growing logistics company in the music industry is seeking a Senior Warehouse Assistant to join their team in Guildford.

Due to the continued growth of Andertons Music Co we are currently looking to recruit a Senior Warehouse Assistant to join the team at our Guildford warehouse. This is a fantastic opportunity for someone with a minimum of 5 years’ experience in warehouse operations, ideally within a fast-paced eCo

A creative recruitment agency is seeking a Junior Graphic Designer in Guildford. This position offers hands-on creative work in a fast-paced environment, ideal for early-career designers eager to contribute to branding initiatives.

An international food production company in the UK seeks enthusiastic individuals for food preparation roles.Candidates should demonstrate initiative, flexibility, and excellent customer service skills.Responsibilities include preparing fresh ingredients, ensuring food safety compliance, and maintai

We are seeking a creative and detail-oriented Junior Graphic Designer to support a busy marketing function. Graphic DesignerKey Responsibilities:. This is an excellent opportunity for a designer early in their career who enjoys hands-on creative work, thrives in a fast-paced environment, and is conf

Catering Supervisor role in Guildford with £30,180 salary and excellent benefits Full-time role at a residential activity centre, 5 days out of 7, split shifts, no late evenings, live-in if needed We're seeking a Catering Supervisor to join the catering team at a vibrant residential activity centre near Hindhead, Surrey, set in the heart of the Surrey Hills Area of Outstanding Natural Beauty. The centre is surrounded by woodland, open fields, and picturesque countryside, providing an inspiring environment for children and young people on multi-day residential stays. Guests enjoy a wide variety of outdoor adventures, team challenges, and activity-based learning, and you'll play a key role in ensuring high-quality, nutritious meals are delivered in a fast-paced, welcoming, and safe environment. This role offers structured split shifts, no late evenings, live-in options if needed, and the chance to work in a purposeful, team-focused environment. Why apply / What's in it for you? Full-time role, 5 days out of 7 with structured split shifts * No late evenings, supporting a healthy work-life balance * Competitive salary of £30,180 per year * Generous holiday allowance, including bank holidays and an extra day off for your birthday * Option to purchase additional annual leave and take paid volunteering days * Ongoing training, mentoring, and clear career development pathways * Opportunities to work across other UK or European locations * 24/7 access to wellbeing and mental health support, including an Employee Assistance Programme * Family-friendly policies and a contributory pension scheme * Financial wellbeing tools allowing you to save or borrow directly from your salary * Free or heavily discounted family breaks, plus discounts at over 800 retailers * Live-in accommodation available, if required Key Responsibilities Oversee all aspects of catering operations to ensure compliance with health & safety, allergen, and food safety regulations * Deliver high-quality service to all guests, staff, and visitors, catering for dietary and allergen needs * Lead, train, and support the catering team to maintain excellence in service and operational efficiency * Manage budgets, costs, and resources to maximise value for money * Ensure the working environment, facilities, and equipment meet all required standards and policies * Maintain and improve your own professional development (CPD) * Assist with centre-specific duties related to children's residential activity programmes What we're looking for Previous experience in a catering environment (minimum 3 months) * Level 3 Food Safety qualification * Ability to work in a fast-paced, team-oriented environment * Strong organisational and leadership skills Job Number INDCATERERING 934966 Location Guildford Role Catering Supervisor Platinum Recruitment is acting as an Employment Agency in relation to this vacancy. TPBN1_UKCT

Why join us? You could say that it is because we place a special emphasis on people, on the fulfilment of our employees and on their development. We could also tell you that it is because we are an international, dynamic and fast-growing group. Our teams proudly manufacture quality Sushi each day. If you want to work in an exciting environment with ethically sourced products, get in touch! Job Description If you are: Enthusiastic, energetic with the ability to demonstrate initiative Flexible with a 'can do' attitude Always happy to help customers with a smile, Able to work as part of a team or on your own whilst maintaining high standards at all times, Excited to produce amazing high quality and sustainable food products And have: Pride in your work, constantly looking for ways to improve and continually learning A good understanding of Food Safety & Health and Safety regulations, ability to follow brand standards and comply with company policies. Reliable transportation for your commute to work early in the morning And able to: Prepare fresh ingredients by hand, including meat and raw fish products each shift Accurately labelling products ensuring lawful compliance around food safety and allergen compliance each shift. Be a skilled Multitasker in a fast-paced environment Able to clean the workspace and storerooms as required Be organised Maintaining a high standard of cleanliness and safe environment for our customers, our clients and ourselves. An early riser as shifts can start at 6am some days Learn new skills or improve skills already mastered Then we would like to hear from you! Additional Information In return we offer you Ability to join a Company which is passionate about sustainability of our products and the planet, while supporting those who make our working lives possible. - Paid fortnightly - Free lunch when on shift - Extra day holiday during the month of your Birthday - 'A Day for you' an extra day of holiday just because you deserve it! - Monthly bonus when teams the KPI's are achieved -Ongoing training throughout the year - Free onsite parking in most locations - Cycle to work scheme - Make a difference fund -Free uniform -Stable working environment - Career opportunities both in UK and Globally. - Plus 28 days holiday (Pro rotated and increasing with LOS) -Pension. TPBN1_UKCT