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• Start Date: 29/06/2026, • Salary: £26,227 PA, • Site: Spectrum House, Central Bristol - this is an onsite role only, no work at home option available, • Shifts: 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday, • Training Duration: 2 weeks Could this be the opportunity you have been waiting for? • Would you love to be part of an energetic and compassionate team that plays a key role in supporting one of the world’s most trusted international newspapers?, • Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions!, • Can you use your great communication skills to provide top-tier customer service through phone, live chat and email?, • Are you customer focused with a proactive and self-motivated approach to how you work?, • Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: • Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions... then you could be our next customer service superstar! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000 colleagues around the world in over 80 countries. Here in the UK, we have 19 sites, and over 7000 staff. We have a reputation for our hard work, impressive results, and an incredible work environment, what’s not to love? We interact with customers on behalf of our clients, helping to solve their queries. We make it our mission to look after customers in the way they need. We offer a multi-channel approach, meaning we support in various ways, such as telephone, email, and web chat, through to white mail and social media interactions. We invest in our teams and provide some fantastic opportunities for progression. If you want to develop yourself and expand your career, our award-winning training programmes and exceptional training teams are on hand to help to make this happen. Job Overview As a member of our expanding team here at Teleperformance, you will have the opportunity to take on a variety of responsibilities within your role; such as: • You will be the first point of contact to assist customers with their online subscription enquiries and account management., • You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails. Still interested…Great News!! Well here is what a typical day In the office will look like.. • You will start your day signing into your systems, making sure you are ready for the day ahead., • You will engage with a variety of customers who have questions regarding their online subscription., • You will troubleshoot/problem solve, and through effective questioning and active listening look to resolve issues such as subscriptions, payments and online accounts-This could mean tweaking a package slightly or perhaps a complete overhaul, but either way you will work closely with your customer to agree on something suitable., • Working in a fast-paced targeted environment you will strive to achieve, always looking to maximise opportunities, on your “A” game at all times., • With an hour of rest time (made up of 30 minutes for lunch and 2 x 15 minute breaks) you will always have time to catch up with friends, get something to eat in the town centre, or perhaps grab some fresh air and go for a walk. The start of your journey with Teleperformance You get two weeks classroom-based training (paid of course) followed by two further weeks in our graduation bay. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don’t worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. What’s in it for you- PERKS PERKS PERKS! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Bath, Whiteley or London Office | Hybrid Working | Salary up to £75k DOE + excellent benefits Introduction We are looking for an organised, enthusiastic, and knowledgeable Compliance professional to join our growing Compliance team. As part of the team, you’ll have the opportunity to work in a fast-paced, collaborative environment where you’ll be able to utilise your skills and expertise to deliver amazing outcomes for our clients. The Compliance Assurance Manager plays a critical role in overseeing and challenging the effectiveness of the organisation’s risk management and control framework. Operating independently from the first line, the role ensures that risks are appropriately identified, assessed, monitored, and mitigated in line with regulatory expectations and internal policies. Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. We’re proud that we’ve been recognized as a winner by the Sunday Times in the Best Places to Work 2024 awards, as well as a winner in the Professional Adviser awards 2024 for the Best Financial Advisers to Work For. These accolades reflect our commitment to creating an exceptional work environment and our dedication to excellence in the financial industry. Join our award-winning team and be a part of our continued success! Saltus is a privately owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £11.4 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. Can you tell me more about the role? You’ll have responsibility for a wide range of duties within the Compliance Division, including the following: • Independently own and continually develop the Compliance Universe, ensuring all relevant risks are accurately identified, assessed, and appropriately prioritised for review., • Lead, manage, and oversee the delivery of the agreed review programme, ensuring all work is completed to the required standard and within expected timeframes., • Produce high‑quality reports for senior management, clearly presenting findings, insights, and recommendations following the conclusion of each review., • Provide robust challenge and constructive support to senior managers after each review, helping ensure agreed actions are meaningful, achievable, and aligned with effective risk management., • Lead, manage and mentor the Second Line of Defence team., • Consumer Duty Testing: measuring the effectiveness of processes designed to comply with Consumer Duty and assisting in gathering MI for the Consumer Duty Champion’s annual report., • Provide independent oversight and challenge to First Line activities, ensuring risks are identified and managed effectively., • Review and challenge risk assessments, controls, and mitigation strategies., • Ensure consistency in risk practices across business units., • Ensure compliance with relevant financial regulations and supervisory expectations., • Track key risk indicators (“KRIs”), issues, and remediation actions., • Provide insight and analysis on emerging risks and trends., • Assess effectiveness of controls and recommend improvements., • Support internal audit and external assurance activities., • Build strong relationships with First Line teams to promote effective risk management., • Influence and challenge senior stakeholders constructively., • Provide training and guidance to enhance risk awareness and capability, • Provide compliance support across projects, particularly in response to regulatory changes or operational improvements. What sort of person are we looking for? We think that the best candidate for this role will have: • Direct experience working in a Second Line of Defence team, • Minimum 5 years’ experience in a risk, compliance, or audit role within financial services and at least 2 at a management level., • Strong understanding of the “three lines of defence” model., • Strong knowledge of FCA rules and regulations, including the FCA Handbook, SM&CR, Consumer Duty, and DFM/platform rules., • Strong Line Management background, • Excellent analytical and problem-solving skills., • Strong stakeholder management abilities., • Experience in risk reporting and governance forums., • Experience working with a Wealth Manager, large-scale IFA, or network., • Understanding of distribution and manufacturing (DFM) and platform governance., • Excellent interpersonal and communication skills, especially in dealing with regulators., • Project management knowledge is desirable but not essential., • Relevant financial services qualifications (compliance, risk, or advisory)., • Ability to challenge constructively and influence decision-making., • Proactive and adaptable in a fast-paced regulatory environment. Where will I be working? We’re incredibly flexible about where, when, and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. Ideally, you’d be able to be based out of either our Bath, London or Whiteley office for a minimum of three days each week, working the remainder of the week from home. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it. What benefits do I get when working for Saltus? The role is 40 hours per week to be worked between the hours of 8:30-5.30pm with a salary range of £70,000 - £75,000 per year, depending on experience. Alongside this, you get fantastic benefits including 28 days’ holiday (plus bank holidays + your birthday off!), study assistance, life assurance cover, income protection and a pension, alongside access to our flexible benefits platform. Just as importantly, you’ll get to experience our culture, which we really do live and breathe, ensuring that Saltus is a fantastic place to work for every single one of our 500+ people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you! Interested? If this sounds like the right opportunity for you, we’d love to hear from you. Apply now or get in touch with our recruitment team at recruitment@saltus.co.uk if you have any questions or would like to discuss the role further.

Closing date: 05-06-2026 Customer Team Leader Location: St Saviours Road , Bath, BA1 6RT Pay: £14.48 per hour Contract: 16-39 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview. Role will include working in our in-store bakery 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you’ll do • Own the day-to-day running of the store by leading the team on your shift, • Motivate, coach, and support your team to deliver great service and efficient operations, • Work hands-on on the shop floor and tills, and in our in-store bakery supporting daily operations and setting the pace for a team of Customer Team Members, • Support store performance through merchandising, stock accuracy, and HR processes, • Champion Co-op through community engagement and membership growthWhat you'll bring:, • Passion for people and leadership, • The ability to work flexibly and lead by example, • Skills in retail, merchandising, or team management (experience not essential)Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • Full training and career development resources, • 30% discount on Co-op products in store, • Flexible access to you pay as you earn it, • Up to 10% pension contributions, • 36 days of holiday (pro-rata, including bank holidays), • 24/7 access to GP appointments, and colleague support programme, • Market-leading policies to help you though life's big momentsA place you'll belong: We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you’ll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date. #1

Our client, a technology-enabled organisation that operates at the intersection of LegalTech and PropTech with focused on improving and digitising the property valuation process, looking to hire a Director of Operations to lead operational delivery, drive process efficiency and support the continued growth of a fast-paced property transaction business. The role will focus on improving workflow performance, customer experience and operational scalability across conveyancing and partner operations. Key Responsibilities • Lead operational delivery across conveyancing and transaction workflows, • Drive process improvement, efficiency and service performance, • Manage operational KPIs, SLAs and transaction timelines, • Lead and develop operations and customer service teams, • Collaborate with commercial, product and technology teams on automation and workflow improvements, • Manage relationships with lenders, brokers, conveyancers and external partners, • Ensure operational compliance and service quality standards are maintained Candidate Profile • 5+ years of experience across operational experience within LegalTech, PropTech, conveyancing, mortgage or financial services environments, • Strong understanding of property transaction workflows, conveyancing, valuation operations and wider operational processes across the property ecosystem, • Experience improving operational performance within high-volume service businesses, • Strong stakeholder management and team leadership capabilities, • Commercially minded with experience working alongside technology and product teams, • Comfortable operating within fast-growth or transformation-led environments

Location: Wiltshire Salary: £55,000 base salary + bonus Hours: Monday to Friday Are you a food manufacturing professional who enjoys being close to the factory floor, understanding product quality in detail and driving practical improvements that make a real difference? A well-established and growing food manufacturing business is looking for a Process Manager to step into a newly created role with real scope, visibility and influence. This is not a typical Process Development Manager position. The focus is on product quality, consistency and manufacturing capability, acting as the key bridge between NPD, Technical and Production. You will help ensure products are suitable for production, can be made consistently, and that the right process controls and improvements are in place to support quality, efficiency and customer outcomes. If you enjoy solving problems, shaping a function and seeing the impact of your work in real time, this is a great opportunity to step into a role with genuine influence. What You’ll Be Doing • Drive improvements in product quality, process reliability and manufacturing performance, • Lead and support factory trials for new products, process changes and improvement activity, • Monitor process performance and ensure consistency following product launches, • Use factory insight, product data and taste panel feedback to identify priorities and areas for investigation, • Evaluate existing processes and introduce more efficient or robust ways of working, • Establish and strengthen process controls to improve right first time delivery, • Carry out structured process reviews and investigate root causes of quality issues, failures or complaints, • Support equipment and process validation activity across the site, • Work closely with cross functional teams to align manufacturing capability with product requirements, • Define and refine quality parameters in line with operational realities, • Identify opportunities to reduce cost through smarter processing methods, • Support the transfer of process learnings across the wider manufacturing operation, • Coach and guide teams on best practice and process standards What’s In It for You • Opportunity to take ownership of process performance within a growing manufacturing site, • A newly created role where you can help shape the function and lead the agenda, • Real visibility and influence across Production, Technical and NPD, • Long-term career development within a business investing in its people, processes and manufacturing capability, • Exposure to continuous improvement, product quality and large-scale manufacturing projects, • Stable, well-invested environment with a strong focus on quality, innovation and future growth, • Company performance bonus and a wider employee benefits package, • Supportive leadership team with a focus on progression and capability building Your Background • Experience within a food manufacturing or food processing environment, • Background in process development, QA, NPD, product quality or a similar product and process-focused role, • Strong understanding of how factory processes impact product quality, consistency and customer experience, • Detail-oriented with a structured and methodical approach, • Comfortable analysing issues and implementing practical factory-led solutions, • Confident working cross functionally and influencing stakeholders across NPD, Technical and Production, • Able to manage priorities in a fast-paced manufacturing setting, • Hands-on mindset with the confidence to work independently and lead improvement activity, • Genuine interest in food, quality and delivering high standards Join a Business That Invests in You You will be joining a business that is continuing to invest in its people, processes and manufacturing capability, with a clear focus on delivering high-quality products and driving operational excellence. This is a role where you can genuinely shape how things are done, working closely with multiple teams to improve performance and standards across the factory. With long-term growth, continued site investment and a strong mix of experienced people and new talent across the team, this is an environment where you can make a visible impact while developing your own career. If you are looking for a position where you can influence change, develop your skill set and be part of a forward-thinking manufacturing environment, we would love to hear from you. Apply today and get in touch with Kimia at Found Food and Drink.

As an Assistant Store Manager - Bath at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be representing the brand image and values, whilst working alongside the Store Manager to effectively manage the stores operations and team in Bath. Key parts of the role: • Support Store Manager in delivering KPI’s and implementing profit opportunities in Bath, • Provide daily and weekly sales targets for the store team to improve store performance in Bath, • Monitor KPIs and teams performance by running reports and updating the Store Manager on action plans in our Bath, • Control costs and store operations such as stock management, payroll, admin and rota’s, • Inspire, motivate and develop your team through training, coaching and product knowledge, • Take on the responsibility of the store in the absence of Bath's Store Manager, • Ensuring strong visual standards across the Bath store Our ideal candidate: • Passionate about the brand and living our values, • Strong customer service skills and previous experience in leading and developing a team, • Experience in working to and driving KPIs and sales targets within a fast paced retail environment, • Previous experience in managing store operations, stock and admin duties, • Ability to motivate and drive your team to exceed KPIs As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand. As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co. So if you’re a lover of all things denim and think this role is for you please submit your application today! LOCATION Bath, United Kingdom

ABOUT THE JOB We’re looking for an outstanding Social Media Manager who truly understands social and knows how to create content that connects with audiences in meaningful ways. The ideal person will be creatively driven, culturally aware and confident managing multiple channels and projects at once. You’ll have a strong understanding of platform behaviour, content performance and what makes social-first ideas cut through. You’ll work closely with clients and internal teams to plan, create and deliver social content, helping to shape strategy and analyse performance while ensuring day-to-day activity runs smoothly and effectively. You’ll be responsible for managing social channels and campaigns across your accounts, balancing creative thinking with strong organisation, attention to detail and a commercial mindset. ABOUT US - THE SOCIAL SHEPHERD 🐑 We're a Social-first agency helping global brands, household names, and high-growth scale-ups accelerate their business growth. Having recently won Best Large Social Agency in the UK and continued growth, we're now looking to take on our next member to enhance our Social team! Our service offering includes Organic Social, Creative, Influencer, Paid & Commerce. We’re a team of 70+ across London, Bath, and the U.S, with big ambitions to continue delivering industry-leading social-first work. THE ROLE As a Social Media Manager at The Social Shepherd, you’ll manage the day-to-day organic social strategy for your client accounts. Sitting within our Organic Social team, you aren’t just managing accounts, you are driving strategies that encompass Channel, Community & Content. You will act as the day-to-day lead for key clients, partnering closely with our Client Services and Creative teams to ensure our work is both world-class and results-driven. This role will report to a Social Media Director while directly managing and mentoring a Social Media Executive. RESPONSIBILITIES • Lead the development and evolution of cross-channel organic strategies (TikTok, Instagram, LinkedIn, etc.), ensuring every piece of content serves a clear purpose and contributes to wider client objectives., • Constantly optimise performance by monitoring platform trends and updates, proactively adapting strategies in real time to keep clients ahead of the curve rather than reacting to it., • Line manage a Social Media Executive, overseeing their workload and providing the support, guidance and mentorship needed to develop their skills and confidence., • Take an active role in team development, running regular 1:1s, fostering a positive team culture and ensuring your direct report feels supported, challenged and inspired., • Collaborate on client reporting, moving beyond vanity metrics to deliver meaningful analysis and actionable insights that demonstrate the value of organic social., • Support the Social Media Director on ownership of client KPIs, continuously refining content and channel strategies to meet and exceed growth and engagement targets. WHAT WE’RE LOOKING FOR • 3+ years experience managing organic social media for brands. While agency experience is preferred, you’ll be confident working in a fast-paced, multi-client environment., • A genuinely social-first mindset. You don’t just use social media, you understand it. You have a strong knowledge of platform nuances across TikTok, Reels, Stories and Comments, with a clear understanding of what makes content resonate and stop the scroll., • A creative thinker who can back up your ideas with logic. You enjoy the challenge of ideating content that lands culturally and hits specific business KPIs., • Excellent organisational skills, with the ability to proactively manage multiple projects across and deadlines., • A natural curiosity for social platforms, trends and evolving behaviours. You stay ahead of platform changes, algorithm updates and emerging features, and can confidently adapt strategies to maximise opportunities for clients., • High levels of ambition and drive, with a genuine passion for producing best-in-class social work that delivers impact for both audiences and brands., • Strong communication and relationship building skills, with the ability to collaborate effectively across clients and internal teams. You’ll also bring the enthusiasm and leadership potential to support and mentor more junior team members as the team grows. SALARY £33,000 - £40,000 - depending on experience THINGS TO NOTE 🏠 Work From Home: We operate a hybrid model where team members come to the office 3 days a week. A lot of our team loves working collaboratively, but they also like the option and balance of working from home. 🏋️ Benefits Package: Our collaboration with Bupa & Perkbox gives you access to a wide range of health services, discounts and perks. You’ll also get your birthday off and can take advantage of our cycle-to-work scheme once you’ve completed your probation. 👶 Enhanced Maternity and Paternity: We know life doesn’t stop outside of work. Our enhanced parental leave policy is designed to give new parents the time, flexibility and support they need to enjoy their next chapter. 🕐 Flexible Hours: Some people are early birds and others like to start later. We trust our team to get their work done, so you can choose your start and finish times to suit you. ❤️ Equality & Inclusion: We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of race, ethnicity, sexual orientation, religion, age, gender or disability status. We’re building a diverse and inclusive workplace where everyone feels valued and supported.

Are you the kind of Account Manager who thrives in a fast-moving, creative environment? Do you love social content, influencer culture and being right at the centre of brilliant campaigns coming to life? We’re partnering with a high-growth, award-winning marketing agency to find an Account Manager to work across a major global brand. This is a rare opportunity to join a vibrant, fast-paced team delivering high-volume, high-quality social content for some of the most exciting brands in the market. The agency is flying — continuing to grow rapidly, win iconic new clients, and build a reputation as one of the most exciting creative agencies around. The culture is energetic, collaborative and genuinely fun, with a team that loves what they do and enjoys doing it together. The Role This is a client-facing Account Manager role sitting at the heart of social content delivery. You’ll work closely with clients, creatives, producers and social teams to ensure content is delivered smoothly, on brief and to the highest possible standard. You’ll be managing relationships day-to-day, taking briefs, helping shape deliverables, and ensuring campaigns move quickly and efficiently through the agency. A strong understanding of organic social, influencer marketing, UGC and content production is essential. While you won’t necessarily be the person creating the content yourself, you do need to understand how great social content is made, how creators and influencers operate, and what strong social-first creative looks like. You’ll coordinate shoots, edits, approvals and delivery timelines, working closely with creative teams to ensure projects stay on track. You’ll also act as the internal voice of the client — maintaining quality control, managing expectations, and ensuring everything that goes out the door is polished, accurate and on brand. This is a high-volume environment, so organisation, attention to detail and communication skills are absolutely key. The clients are deeply immersed in social and content themselves, so confidence and credibility in conversations around social strategy, creators and content production are hugely important. Skills and Experience We’re looking for someone who: • Has experience in account management, client services or social/content marketing, ideally within an agency environment, • Has strong exposure to organic social, influencer marketing, UGC and content production, • Understands social media content workflows and how creative is developed for platforms, • Is highly organised and thrives managing multiple projects at pace, • Has exceptional attention to detail and takes pride in delivering error-free work, • Is a confident communicator who enjoys building client relationships, • Enjoys working closely with creatives, producers and social teams, • Is proactive, solutions-focused and calm under pressure, • Could come from agency or in-house, provided they understand social content deeply and bring the right personality and energy Benefits You’ll be joining a hugely successful, fast-growing agency with an incredible reputation, iconic clients and a genuinely brilliant culture. The team is social, supportive and full of energy, with loads going on both inside and outside of work. You’ll have the chance to work on global brands, develop your experience across social content and influencer campaigns, and grow your career in an agency that’s continuing to evolve rapidly and win exciting new business. Alongside a great salary, you’ll also benefit from hybrid working and an extensive benefits package. Sound Good? If you’re a social-savvy Account Manager who loves content, creators and creative delivery — and wants to be part of one of the most exciting agency environments around, don’t wait — apply now.

Traffic Manager - maternity cover Traffic Manager (Maternity Cover - 12 months) We're looking for a talented Traffic Manager to join the Sunhouse team! We are Sunhouse Creative, a positively different brand design agency, based in Bath. We believe in people before egos, creativity before wealth, and partners before clients. Our client roster includes some of the biggest global names in FMCG alongside some of the most exciting, up-and-coming challenger brands around. We are a highly-creative, hands-on team. We love positive, collaborative people who thrive on getting stuck in. What you'll be doing Working in our fabulous studio in Bath, you will become part of our fast-paced Operations Team. Reporting to the Operations Director, you will be involved in managing the efficient flow of work through the creative studio by following established scheduling processes. This role focuses on the operational execution of resource allocation, freelancer management, and administrative support to ensure the Client Services team meets delivery deadlines within a creative agency environment. What you'll bring Industry Experience: 2-3 years of experience in a creative, design, or integrated agency environment, with a solid understanding of the creative process from initial scoping to delivery. Technical knowledge: Proven experience in studio scheduling, identifying capacity gaps, and managing freelance bookings. You'll also have experience with resource management software (e.g., Synergist, Float, Resource Guru, Monday.com, or Paprika), interpreting project scopes, and strong Excel/Sheets skills. Skills: • Strong problem-solving abilities, • Meticulous attention to detail, • Self-motivation in a fast-paced environment., • You'll possess diplomacy, operational rigour, adaptability and exceptional organisational skills to manage multiple projects and review project scopes, proposals, and timings., • Excellent communication and collaboration skills to bridge the gap between creative teams and account managers, and to liaise with freelancers. Our new Traffic Manager role will receive all the industry-standard perks they'd expect, as well as actual work-life balance in a world-class studio that's in the heart of a vibrant city, surrounded by beautiful countryside. Our current hybrid working arrangement allows employees to choose to work remotely on Mondays and Fridays and collaborate with the whole team in the studio Tuesdays - Thursdays. Are you ready for something Positively Different? Sunhouse is committed to creating a diverse environment as an equal opportunity employer. Our welcoming and inclusive culture is the product of our commitment, values, ways of working, and encouragement to be yourself and share your perspectives. All qualified applicants will receive equal consideration for employment without regard to race, colour, gender, gender identity or expression, sexual orientation, origin, genetics, religion, disability or age. Please advise us of any adjustments you may require throughout the interview process so that we can support you with these.

Midweight Interior Designer Bath, Somerset £34,000 – £42,000 + Quarterly Bonus + Benefits Full-time, predominantly studio-based Modus Careers is recruiting on behalf of a growing workplace design and build studio that is quietly becoming one of the most exciting names in the commercial interiors space. This is not a corporate machine churning out generic office schemes. Our client creates workplaces with personality, energy and purpose. Spaces that genuinely reflect the people who use them. Their projects range from fast-moving fit-outs to large-scale refurbishments, working with ambitious brands across the UK who want more from their environments than rows of desks and breakout furniture. They are now looking for a Midweight Interior Designer to join their Bath studio as part of a carefully planned growth phase. The opportunity here is genuine. You will join a highly collaborative creative team where design has a real voice within the business. You will be trusted with ownership, client exposure and the opportunity to influence projects from early concept through to delivery, rather than sitting in a silo producing isolated packages. For designers who enjoy both the creative and technical side of workplace interiors, this role offers a rare balance. You will work on projects that move quickly, challenge you commercially and allow you to develop under experienced senior creatives, while also mentoring more junior members of the team as the studio continues to grow. The environment itself is ambitious, social and highly collaborative. This is a studio that believes the best ideas happen in person, with the design team predominantly working together from their Bath HQ alongside regular client meetings and site visits. They are particularly interested in designers who are naturally curious, commercially aware and confident presenting ideas. People who genuinely enjoy workplace design and understand how good environments can influence culture, productivity and experience. What they’re looking for You will likely have: • Around 3+ years’ experience within workplace or commercial interior design, • Experience working on office fit-out or workplace refurbishment projects, • Strong concept and presentation ability, • Confidence presenting ideas to clients and internal teams, • A good understanding of technical design and project delivery, • Revit experience, or a strong willingness to develop within Revit, • Strong spatial awareness and material knowledge, • The ability to thrive within a fast-paced design and build environment, • A collaborative, positive and proactive mindset Experience within design and build would be advantageous, though not essential. What’s on offer Beyond the projects and studio culture, our client has put real thought into creating an environment where designers can genuinely develop their careers long term. The package includes: • £34,000 – £42,000 salary depending on experience, • Quarterly bonus scheme, • Regular salary reviews and clear progression opportunities, • Structured mentoring from Senior Designers and Creative Leads, • Ongoing Revit training and support from an in-house BIM Manager, • Investment in CPD, industry events and continued professional development, • Exposure to the full project lifecycle, from concept through to delivery, • The opportunity to work closely with clients and develop presentation confidence, • A highly collaborative studio culture with daily interaction across the design team, • Real responsibility and ownership on projects, not just production support, • The chance to mentor junior team members as you progress, • National project exposure across a wide variety of workplace environments, • A growing business with a long-term sustainable growth plan, • A social and ambitious team culture centred around collaboration and creativity, • Predominantly office-based working in their Bath studio, with flexibility available when needed, • Site visits and client exposure across the UK Most importantly, this is a business that genuinely values attitude, creativity and potential, not just years of experience. They are looking for designers who want to build a career, not simply move jobs. For a confidential conversation, please apply via Modus Careers.

Are you passionate about delivering outstanding customer service?.Do you thrive in a busy, fast-paced environment where managing multiple priorities and delivering excellent customer service go hand in hand?.Juice Recruitment is delighted to be recruiting for a Customer Service Advisor on behalf of

Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. Join Howdens where our trade depots are recruiting Kitchen Sales Designers who thrive in a fast-paced sales environment. We can offer you a successful career as a K

We are seeking an organised, adaptable and proactive individual to join our busy Faculty Hub team as a Department Administrative Assistant. This is an excellent opportunity for individuals, including recent school leavers, who are looking to take their first steps in a professional administrative career. This is a dynamic and fast-paced position where no two days are the same. Your responsibilities will include: • Reception support – act as the first point of contact for students, staff, and visitors, dealing with enquiries in person, by phone, and by email in a professional and friendly manner., • General office administration – carry out tasks such as filing, photocopying, data entry, raising purchase requests, and organising meetings or events., • Student and staff support – help maintain accurate records, assist with teaching-related administration, and support staff with day-to-day tasks., • Events and activities – provide practical support for offer holder days, open days, inductions, and departmental events, ensuring a welcoming experience for all attendees., • Web and systems administration – assist with updating departmental web pages, online learning platforms, and the preparation of data and reports. To be successful in this role, our ideal candidate would demonstrate these skills and behaviours • Good communication skills and a helpful, professional manner., • Prioritise effectively and manage competing deadlines, • Work independently, using initiative to solve problems, • Quickly learn and adapt to new systems and procedures, • Communicate confidently and work well as part of a collaborative team, • Confident using everyday technology and supporting hybrid meetings, with the ability to set up meeting rooms, use video meeting software and resolve basic technical issues. No prior experience in university administration is required – this role is designed to help you develop valuable skills and knowledge in a supportive environment. In return, you’ll be welcomed into a supportive faculty community where your contributions are valued. We are committed to developing and rewarding our staff, and this role provides a real opportunity to make an impact across departmental and faculty services. Our Professional services mission statement embodies all the above and we would expect any new team member to demonstrate these behaviours. For an informal discussion about the role please contact Sarah Stead, Department Operations Manager at . We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the . an accredited ; , committed to . We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer: • Employee assistance services through Health Assured, including access to the Wisdom app, • Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance, • Generous employer contributory pension schemes, • Cycle to work scheme, • Electric vehicle salary sacrifice scheme, • Staff discount at Team Bath gym, • Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more, • Local discounts, including free entry to the Holburne Museum in Bath, • A _, • An excellent reward package that recognises the talents of our diverse workforce, • _ and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us and _. We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including: • Staff support groups and networks, • A network of Staff Wellbeing Champions, • A suite of tools, resources and frameworks that enable you to be at your best and thrive _. Closing Date: 08 Jun 2026 Department: Management, Specialist and Administration Salary: £26,301 to £26,600 Please note the annual salary quoted is inclusive of a market supplement to ensure the annual pay rate aligns with our commitment as a voluntary living wage employer.

This is an exciting opportunity to join the Hospitality Team at the University of Bath as the Head Chef of our West Central Production Unit (CPU). We are seeking an experienced and highly organised Head Chef with exceptional staff management skills, strong menu development experience, and a proven track record of maintaining excellent food safety and due-diligence standards. The CPU is the central hub for our back-of-house production, supplying freshly made food to several busy outlets across campus, including Fountain Canteen, 4 West Café, Claverton Rooms, Food Direct, and the rapidly growing Nourish @ Parade. This high-volume kitchen is supported by a dedicated brigade of Sous Chef, Chef de Parties, Commis Chefs and General Porters. • Lead, motivate, and develop a diverse kitchen team, fostering a positive, professional, and high-performing culture., • Oversee the creation and delivery of varied, innovative, and cost-effective menus tailored to multiple outlets and service styles., • Ensure exemplary food safety, due diligence, and HACCP compliance, including monitoring, recording, and upholding all statutory standards., • Manage production planning, stock control, allergen processes, and operational efficiency across the CPU., • Play a key role in supporting large-scale events and high-demand periods throughout the academic year. This is an ideal role for a Head Chef or senior kitchen leader who thrives in a fast-paced, evolving environment and takes pride in delivering high standards through strong leadership and meticulous organisation. If you are passionate about leading teams, shaping menus, and maintaining rigorous operational standards, we would be delighted to hear from you. This role is offered on a full time (36.5 hours per week) permanent basis. For informal discussions about the role please contact Patricia Echegaray on We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the . an accredited ; , committed to . We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer: • Free counselling services through Health Assured, • Cycle to work scheme, • Electric vehicle salary sacrifice scheme, • Staff discount at Team Bath gym, • Staff discounts on postgraduate tuition fees, • Staff discount on language courses, • Generous employer contributory pension schemes, • Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance, • A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more, • Free entry to the Holburne Museum in Bath, • Local discounts and more, • A _, • An excellent reward package that recognises the talents of our diverse workforce, • _, • and to help with the cost of some immigration expenses and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us and _. Closing Date: 10 Jun 2026 Department: Operations & Facilities Support Salary: £31,236 to £37,694

Love great food and enjoy delivering exceptional service? Join us as a Food & Beverage Assistant and become a member of a team that makes every customer experience unforgettable! In this role, you’ll ensure the smooth day-to-day running of our catering operations and provide outstanding service at all times. What you'll do : • Take customer orders and serve food and drinks with a smile, • Operate tills and handle transactions accurately, • Keep food stations stocked and ready for service, • Assist with cleaning, clearing tables, and maintaining catering areas, • Learn barista skills with full coffee machine training provided This role is primarily Monday to Friday, with early mornings and late evenings included. Occasional weekend shifts will be required during busy University events such as Open Days. For more information on the department, including benefits see _ • You will bring a proven track record of delivering exceptional customer service in a fast-paced, customer-focused environment., • Previous experience in the hospitality industry is highly desirable., • You’re a strong team player who remains calm, professional, and solutions-focused under pressure, as peak periods can be extremely busy., • During quieter times, you’ll take initiative by identifying tasks that keep the operation running smoothly and ensure everything is fully prepared for the next service. We provide full training and a uniform, opportunities for development and career progression, and a supportive team environment where your contribution matters. If you’re passionate about delivering outstanding customer service and want to be part of a great team, we’d love to hear from you! This role is offered on a full-time, permanent basis, 36.5 hours per week. For an informal discussion about the role, please contact Jonathan Bowker, Hospitality Operations Manager, on , or Jane Hately, Recruitment and Staff Engagement Coordinator, on . Please ensure that you submit your application through the University website. Campus Services New Starter _ *. In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time positions. This role is also eligible for the Campus Services Refer a Friend bonus* . If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select ‘Campus Services Employee Referral’ when answering the question ‘Where did you learn of this job?' and email the name of the person who referred you. • Both bonuses are subject to terms and conditions. We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the . an accredited ; , committed to . We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer: • Free counselling services through Health Assured, • Cycle to work scheme, • Electric vehicle salary sacrifice scheme, • Staff discount at Team Bath gym, • Staff discounts on postgraduate tuition fees, • Staff discount on language courses, • Generous employer contributory pension schemes, • Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance, • A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more, • Free entry to the Holburne Museum in Bath, • Local discounts and more, • A _, • An excellent reward package that recognises the talents of our diverse workforce, • _, • and to help with the cost of some immigration expenses and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us and _. We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including: • Staff support groups and networks, • A network of Staff Wellbeing Champions, • A suite of tools, resources and frameworks that enable you to be at your best and thrive _. Closing Date: 31 May 2026 Department: Operations & Facilities Support Salary: £23,061

The Bath Institute for the Augmented Human (IAH) is a dynamic interdisciplinary research institute at the University of Bath, bringing together researchers from engineering, neuroscience, health, computer science, psychology, and design to develop technologies that enhance human capability and wellbeing. The Institute Coordinator plays a central role in enabling the day-to-day operations that support this growing research and innovation environment. This role sits at the operational core of the Institute, ensuring that its activities run smoothly and efficiently. The Coordinator works closely with the Institute Manager, Directors, academic members, and professional services teams to deliver high-quality administrative, financial, and organisational support. From managing meetings and supporting financial processes to coordinating events and supporting recruitment and training activities, this role enables the Institute’s programmes and partnerships to function effectively. As part of a rapidly expanding Institute, this position offers the opportunity to work in a collaborative environment supporting cutting-edge research and innovation. The Coordinator will interact with researchers, students, external partners, and University services, contributing to the delivery of initiatives that advance technology development, partnership engagement, and postgraduate training. • Coordinating Institute operations: Provide administrative and organisational support across Institute activities, including diary management, record keeping, reporting support, and coordination of meetings and committees., • Supporting financial processes: Assist with budget tracking, expenditure monitoring, invoicing, and financial reporting to ensure effective financial oversight and compliance., • Delivering events and engagement activities: Organise conferences, workshops, seminars, and networking activities that support collaboration and partnership development., • Supporting recruitment and training: Coordinate recruitment processes, onboarding activities, and postgraduate training programmes to maintain a vibrant research and learning environment. The role also includes acting as a key point of contact for internal and external stakeholders, ensuring clear communication and effective coordination across teams. The postholder will maintain accurate records of Institute activities and provide supporting information that informs reporting, reviews, and programme delivery. This is an excellent opportunity for an organised and proactive individual who enjoys working in a fast-paced environment and supporting large-scale collaborative initiatives. The Coordinator will play a vital role in enabling the success of an ambitious interdisciplinary Institute that is shaping the future of human augmentation technologies. We are seeking an organised and proactive individual who enjoys working in collaborative environments and supporting complex activities. We welcome applicants from a wide range of backgrounds who have strong administrative and coordination skills and experience working with diverse teams. Essential qualifications and experience • Degree-level qualification or A-level (or equivalent) with substantial relevant administrative experience., • Demonstrated experience providing financial and administrative support within a large team, centre, or organisation., • Experience using Microsoft Office tools (Word, Excel, PowerPoint) to manage information and produce reports., • Experience using digital collaboration tools (e.g., Teams, Zoom, online forms or spreadsheets)., • Proven experience managing diaries, meetings, and logistics for individuals or teams with demanding schedules., • Strong organisational skills, with the ability to manage multiple priorities and deadlines simultaneously., • Excellent attention to detail and ability to maintain accurate records and datasets., • Strong interpersonal skills, with the ability to communicate professionally and build positive working relationships., • Ability to work independently while contributing effectively to a team environment., • Commitment to maintaining confidentiality and handling sensitive information appropriately. Desirable qualifications and experience • Experience supporting financial administration or budget monitoring activities., • Experience coordinating large-scale events , workshops, or meetings., • Familiarity with administrative or financial systems (e.g., Agresso or similar)., • Experience supporting recruitment or onboarding processes., • Experience working within a university, research, or multidisciplinary environment., • Knowledge of content management systems or digital communications tools., • Experience supporting interactions with external partners, such as industry or academic collaborators., • Familiarity with postgraduate training or research programme administration. Key attributes • Highly organised and detail-oriented, with strong time-management skills., • Professional and approachable communicator who works effectively with diverse colleagues., • Proactive and solution-focused, with the ability to resolve issues independently., • Adaptable and resilient, able to respond to changing priorities., • Collaborative team member committed to supporting a positive working environment. This is a full time (36.5 hours per week) fixed term role of 36 months. For an informal discussion regaridng the role please contact Damien Coyle at We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the . an accredited ; , committed to . We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer: • Free counselling services through Health Assured, • Cycle to work scheme, • Electric vehicle salary sacrifice scheme, • Staff discount at Team Bath gym, • Staff discounts on postgraduate tuition fees, • Staff discount on language courses, • Generous employer contributory pension schemes, • Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance, • A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more, • Free entry to the Holburne Museum in Bath, • Local discounts and more, • A _, • An excellent reward package that recognises the talents of our diverse workforce, • _, • and to help with the cost of some immigration expenses and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us and _. Closing Date: 31 May 2026 Department: Management, Specialist and Administration Salary: £31,236 to £37,694

About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: • Delivering Excellent IP Services, • Creating a World-leading IP Environment, • Making the IPO a Brilliant Place to Work Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged., • Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards., • Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality., • Identify and articulate options considering opportunities and limitations related to business and technology., • Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation., • Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support., • Develop and promote best practice, standards and guidance. Person specification Essential Criteria • Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques., • Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions., • Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers., • Comfortable working with individuals at various skill levels up to and including senior management levels., • Experience of gaining consensus where there are strong differing opinions., • Strong presentation and communication skills across a variety of situations and levels of stakeholders., • Experience of developing BA best practice, standards and guidance., • Experience tutoring and mentoring others Business Analysts, • BCS International Diploma in Business Analysis, or equivalent. How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. 750-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Qualifications Candidates must hold a BCS Diploma to be eligible to apply for this role Behaviours We'll assess you against these behaviours during the selection process: • Communicating and Influencing, • Working Together, • Changing and Improving Benefits Alongside your salary of 47,766, Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • You will also get 8 days public leave and 1 day privilege leave For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. Additional details on security and vetting Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your CV will be used to assess your suitability for the role and Your 750 word Personal statement will demonstrate your Experience against the listed person specification/essential criteria Stage 2 - Virtual Interview If successful at sift you will be invited to attend a Virtual interview via Teams where you will be assessed against the Experience success profile, If successful you will then be invited to an in person interview Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Stage 3 - In person Interviews If invited to interview Behaviours based questioning will be used. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Stage 3 Interviews for this role will be carried out in person at our Newport Office. This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference. This post is being advertised to Internal , across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

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