Ocean Product Support/Co-ordinator
5 days ago
Windsor
Job purpose As Ocean Product Coordinator, you will support our Ocean Product Manager, and the wider business, engaging in day-to-day activities. Key duties and responsibilities • Engage directly with carriers, gathering up-to-date pricing, tariffs and allocation agreements., • Provide support with pricing and service inquiries for FCL and LCL Ocean Freight from internal stakeholders., • Maintain and share ocean freight tariffs and product tools with internal stakeholders., • Manage weekly allocation agreements both internally and directly with the carriers., • Maintain a customer forecasting system, to assist with creating allocation strategy., • Support allocation strategies with a view on overall customer priority and margin for the business., • Support pricing for sales and the Tender Team., • Be the point of contact for queries raised and look to resolve with the carriers., • Distribute pricing updates & market intel to the UK network., • Assist Ocean Product Manager with regular internal / external reporting. Qualifications and key skills • Ocean freight and freight forwarding industry experience preferred, • Proficiency in Microsoft Excel, • Knowledge of LCL and FCL pricing advantageous, • Understanding of key trade lanes an advantage but not a prerequisite, • Highly organised, • Problem solving, • Excellent communication skills, able to build partnerships across multiple offices and regions, • Additional languages welcome but not essential, • Excellent communication skills