Sales store jobs in United Kingdom - Page 3

Responsibilities: · Assist customers with inquiries related to computers, peripheral devices, and software products. · Provide guidance on product selection based on customer needs and preferences. · Troubleshoot and resolve customer issues regarding hardware and software functionalities. · Install, configure, and update software applications on customer devices. · Perform hardware installations, upgrades, and repairs as necessary. · Conduct diagnostics to identify and resolve technical problems efficiently. · Ensure the proper functioning of in-store systems, including point-of-sale terminals and display units. · Perform routine maintenance tasks such as software updates, antivirus scans, and system optimizations. · Monitor system performance and address any issues to minimize downtime. · Maintain accurate records of inventory levels for computers, peripherals, and software products. · Coordinate with vendors for product procurement and replenishment. · Conduct periodic audits to reconcile physical inventory with database records. · Document troubleshooting procedures, solutions, and best practices for future reference. · Create user manuals and instructional guides for customers on product usage and maintenance. · Provide training sessions to retail staff on new products, features, and troubleshooting techniques. · Educate customers on the use and care of their purchased devices and software. · Ensure compliance with data protection regulations and security protocols. · Implement security measures to safeguard customer data and sensitive information. · Stay updated on industry trends, technological advancements, and security threats. ** Requirements & Skills:** · High school diploma or equivalent bachelor’s degree in information technology, Computer Science, or related field preferred. · Proven experience in technical support, preferably in a retail environment. · Proficiency in troubleshooting hardware and software issues. · Must have good knowledge of GDPR. · Strong communication and interpersonal skills. · Ability to multitask and work efficiently in a fast-paced environment. · Knowledge of computer systems, networking, and software applications. Familiarity with inventory management systems and retail operations.

Responsibilities: · Install, configure, and set up computer systems, peripheral units (such as printers, scanners, and external storage devices), routers, switches, firewalls, servers and software applications according to customer requirements. · Provide technical assistance to customers and colleagues regarding computer hardware, software, and peripheral devices. · Troubleshoot and resolve technical issues efficiently to minimize downtime and ensure customer satisfaction. · Install, configure, and set up computer systems, peripheral units (such as printers, scanners, and external storage devices), and software applications according to customer requirements. · Ensure all installations adhere to industry standards and best practices. · Perform routine maintenance tasks, including system updates, software patches, and hardware upgrades, to optimize system performance and security. · Conduct regular inspections and preventive maintenance to identify and address potential issues before they escalate. · Stay up-to-date with the latest trends, technologies, and products in the IT industry, particularly those related to computers, peripheral units, and software. · Assist customers in selecting the right products and solutions to meet their specific requirements. · Provide guidance on product features, compatibility, and functionality to ensure customers make informed purchasing decisions. · Collaborate with sales staff to promote IT products and services, answer technical queries, and address customer concerns effectively. · Monitor inventory levels of IT products and accessories, and assist with stock replenishment, merchandising, and organization within the retail store. · Maintain accurate records of customer interactions, service requests, and product inventory using appropriate software tools and systems. · Generate reports on sales performance, service activities, and inventory status as required by management. · Adhere to company policies, procedures, and guidelines related to IT security, data protection, and customer privacy. · Implement measures to safeguard sensitive information and prevent unauthorized access or data breaches. · Collaborate with colleagues across various departments, including sales, customer service, and technical support, to deliver a seamless and cohesive customer experience. Communicate effectively with team members to share knowledge, coordinate tasks, and address any issues or challenges that arise. Requirements & Skills: · High school diploma or equivalent; bachelor’s degree in computer science or related field preferred. · Proven experience in IT support, technical troubleshooting, and customer service, preferably in a retail environment. · Proficiency in computer hardware, software installation, and troubleshooting techniques. · Strong communication skills, both verbal and written, with the ability to convey technical information in a clear and understandable manner. · Have knowledge of ISO 90001 and ISO 27001. · Must have good knowledge of GDPR. · Excellent interpersonal skills and a customer-focused mindset. · Detail-oriented with the ability to multitask and prioritize tasks effectively. · Familiarity with inventory management systems and retail operations is desirable. Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar credentials are a plus.

Saints Barbers London are offering a great opportunity to be part of a friendly team our barbershop located in fantastic Crouch End, London. You must be reliable, trustworthy and punctual as you will be required to run the shop confidently as part of the role. Full-time Good tips. Commission paid on product sales and Sales Must be experienced in barbering - not necessarily been cutting for long as long as quality is high. Competency in all aspects of barbering is a must - including shaving. Excellent communication skills are very important to both us and our customers. 10/10 customer experience is essential. You must be Self motivated, willing to work by yourself and also in a team. Wages depends on quality, services, commission & experience. No time wasters Job Types: Full-time, Part-time, Permanent Salary: £400.00-£900.00 per week Expected hours: 18 – 45 per week Schedule: Day shift Supplemental pay types: Bonus scheme Commission pay Performance bonus Tips Experience: Barbering: 2 years (required) Language: English (required) Work Location: In person

Job description Leo Mancini Windsor Salon is seeking a Sales Representative to grow sales of products and services to potential and existing customers, clients, or businesses, primarily through meetings. Responsibilities: Travel within sales territory to meet prospects and customers. Conduct calls and face-to-face meetings with customers daily. Build and maintain relationships with new and repeat customers. Maintain records of all sales leads and customer accounts Educate customers on how products or services can benefit them. Sell the company’s products or services to customers within your given territory. Monitor the company’s industry competitors, new products, and market conditions to understand a customer's specific needs. Work closely with the creative team to help build the brand. Job Types: Permanent, Part-time, Full-time Salary: From £25,000.00 per year Benefits: Company events Employee discount Flexitime Store discount. Schedule: Day shift Flexitime Weekend availability. Supplemental pay types: Commission pays. Performance bonus

Crafted Solid Perfumes is a unique UK-based brand, offering a selection of long-lasting, skin-nourishing solid perfumes. We're expanding our team and are looking for two passionate Sales Advisors to work at our new pop-up retail store. Role and Responsibilities: As a Sales Advisor, your role will be to engage with customers, describe our products, and make sales. We're looking for confident individuals who are comfortable approaching people, and who can deliver excellent customer service. Key Responsibilities: - Approaching and interacting with customers - Demonstrating and explaining our products - Making sales and meeting sales targets - Providing excellent customer service Skills and Experience: - Previous sales experience preferred - Excellent communication and customer service skills - Comfortable approaching and talking to people - Passionate about our brand and products Compensation: The position offers £11 per hour for a 7-hour shift (+1-hour lunch break not included), so you'll work 8 hours in total. Additionally, you'll earn a 20% commission for each product you sell after reaching daily target. If you have a passion for sales and are interested in joining our exciting brand, we'd love to hear from you! Apply today and become part of the Crafted Solid Perfumes team. Please let me know if any changes or additions are needed.

IMMEDIATE SALES PEOPLE WANTED!!! Looking for motivated, hard-working & positive individuals to join our team as a Sales Associate in Retail Stores. Selling Unique Physical Products. Interior Decoration, Artworks and Art&Craft Products. Face to Face Interaction and Communication with Customers. Working in a stress free, supportive, team-oriented environment at CAMDEN TOWN. APPLY ONLY, If you are seriously looking for job and for long term. Part-Time: 2-3 days a week or Full Time: 5 days a week. Working hours: 10.00-18.30

Description Yard Sale Pizza is on the search for a Junior Pizza Chef to join our amazing team! Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 11 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our 5th store – within touching distance of Shoreditch. As well as our usual casual dine-in and takeaway vibes, we will be serving the local area with our dedicated delivery service, and another exclusive for this site sees us opening a basement bar for a more secluded dining experience, perfect for a date or to rent our the whole area for parties! What will I be doing? You'll be showcasing your wonderful pizza-making skills Helping with the kitchen service to ensure it is running smoothly. Adhering to exceptionally high standards - including cleanliness. What are we looking for? - Someone with previous experience stretching, baking and making dough in a fast-paced environment. - A great team player who loves to work within a team with great interpersonal skills. - Someone with a good command of English. - Someone who is willing to work weekends. What’s on offer… - Competitive rates paid hourly with bonus incentives in place - A brilliant work/life balance so you won't be working super-late! - Full time or Part time hours available with all overtime paid for. - Holiday paid in days off or in cash - Loads of training & career progression - we have excellent learning and development opportunities - Working with a great team, brand new equipment and state-of-the-art marana ovens - Brilliant discounts for family and friends off food and merchandise and of course free pizza on shift! If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP Details

Salary: £27,000 per annum Days: 5 days a week including Saturdays (1 day off during the week) Timings: 8:30am – 5:30pm (Mon-Fri), 8:30am – 5:00pm (Sat) Location: 71 St. James’s Street, London SW1A 1PH Starting Date: Immediately Company Profile Truefitt & Hill Est. 1805 is recognised by the Guinness Book of World Records as the world’s oldest shaving company providing both products and services and is located in St. James’s, London. Key Responsibilities - Assist with booking appointments via telephone and email on a daily basis - Exceptional customer service - Maintain a pristine and inviting reception area, ensuring product displays are visually appealing and well-stocked to showcase the luxury product range effectively - Assist the store manager with merchandising duties including daily or weekly replenishment, monthly stock check and administrative duties Requirements - Minimum 3 years of experience within the beauty, barbering and retail arena - Able to work effectively as part of a team - Exceptional communication (oral and written) and strong interpersonal skills - Ability to work in a fast-paced and dynamic retail environment - Excellent time management & organisational skills - Proficient in Microsoft Outlook, Excel and familiar with POS systems Benefits - Employee discounts on Truefitt & Hill products - Training and development opportunities to enhance your skills and knowledge - Be part of a globally renowned brand - Pension Scheme

We are looking for a Full time Sales Assistant to work in our fashion retail stores and offices. Lots of training will be given. Permanent contract hours 30~40h/wk Must speak good English Previously retail experience is essential

We are in the search of our most important employee. This person will start as sales assistant and rapidly will become in 6 months the shop manager and from there the person can wrong even more. - Postgraduate Degree finished or almost finished. - Great communication skills. - Amazing Sales Skills. - Honesty. - Trustworthiness. - Clean and Impecable presentation. - Attention to detail. - Excellent customer service. - Previous Retail or Sales experience. - Excellent English. - Other languages welcome Arabic, French.

An exciting opportunity to join our exquisite, high-end boutique specialising in bespoke tailoring and bridal alterations, based in the West End of London. We are looking for an enthusiastic individual who possesses outstanding communication, customer services and problem solving skills. The ideal candidate would have interest in Fashion, the ability to multi task and deal with difficult situations whenever such situations arise. The objective of the role is to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our customers. • Deliver excellAn exciting opportunity to join our exquisite, high-end boutique specialising in bespoke tailoring and bridal alterations, based in the West End of London. We are looking for an enthusiastic individual who possesses outstanding communication, customer services and problem solving skills. The ideal candidate would have interest in Fashion, the ability to multi task and deal with difficult situations whenever such situations arise. The objective of the role is to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our customers. • Deliver excellent customer service, at all times • Keep the reception and the shop floor area clean and tidy, at all times. • Deal with all enquiries in a timely, professional and courteous manner, in person, on the telephone or via e-mail. • Administer all bookings, cancellations and no-shows, in line with company policy via our in-house database. • Keep up to date with current pricing, to provide information to customers, on request, while maximising sales opportunities. • Fulfil all reasonable requests from customers to ensure their satisfaction • Report any issues immediately to the Directors, including maintenance issues with furniture, fittings and equipment • Always adhere to all company policies and procedures and licensing laws • Carry out instructions given by the Directors in a timely manner

We are looking for a hard-working and energetic Sales Associate who can sell our amazing fresh pasta, in the world's most iconic and luxurious department store, Harrods. What you'll do at Pasta Evangelists: - Ensure the standards with regards to preparation and presentation of the counter are adhered to at all times. - Maintain the highest standard of cleanliness and maintenance of furnishings and equipment. - Treat company property with due care and attention. - Adhere to all company policies and procedures to ensure smooth running of the business. - Ensure you are operating world-class service standards that showcase the brand. - Follow processes and procedures to reduce wastage within the restaurant. - Adhere to cash handling procedures set in place by the company. - Maximize sales opportunities through excellent service and upselling techniques. - Respond to changes in the business as required. - Project a positive and professional image to customers and employees. - Handle all customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily and ensure follow up, ensuring any situations are brought to the attention of Managers. - Develop a culture of actively seeking feedback from customers on a regular basis. - Attend daily briefings and respond to any necessary changes and updates. - Enjoy a professional working relationship with your team, ensuring excellent communication. - Be punctual, always following company absence and lateness procedures if unable to attend work as scheduled. - Support the training of new employees. What we can offer: - Join a dynamic, fast-moving & diverse team - Regular team socials - Prorated 28 days of paid annual leave (inclusive of bank holidays) - Free Pasta Evangelists products - Free Italian lessons - Discounted gym membership - Discount at our counter and restaurant in Harrods - Referral bonus Scheme - Cycle to work scheme

Organise all store operations and allocate responsibilities to other staff members. Supervise and guide staff towards maximum performance. Prepare and control the store’s budget aiming for minimum expenditure and maximum efficiency Analyse sales and revenue reports and make forecasts. Monitor stock levels and purchases and ensure they stay within budget. Help to maintain accurate inventory. Unpacking and counting deliveries. Engaging with service providers and suppliers. Ensure high levels of customer satisfaction through excellent service and deal with any complaints. Develop customer relations. Inspect the areas in the store and resolve any issues that might arise. Maintain outstanding store conditions and visual merchandising standards. Implement monthly promotions and ensure all POS advertising is adequately posted. Ensure the store fulfills all legal health and safety guidelines. Working through the end-of-day tick list, ensuring the shop is prepared for the following day. Actively drive and enrich product knowledge by engaging with shop material and literature on stationery topics.

We're committed to slow fashion and sustainability, striving to create London's premier retail space for ethical brands. Profits support climate change awareness while we highlight local London and Latin American designers. Our goal is to democratise retail access and promote eco-friendly fashion choices. Join us in shaping a more sustainable future. Explore our offerings online and in-store, and share your insights. Your support is invaluable.

The following are the expected roles and responsibility from the potential Shop manager candidate. Coach, mentor and motivate the team to achieve amazing results and delegate tasks, Look to drive more local sales and meet regular targets, Recruit new colleagues and ensure they are made to feel welcome and trained to the highest standards according to strict Franchisor SLA, Complete administration, stock take and banking/finance duties, Ensuring the team to provide a fantastic customer service experience, Ensure that store look presentable and vibrant and all stock up to date, Managing all aspects of food hygiene and store cleanliness, Controlling costs on a daily basis to impact the profitability of the store, Maintaining a positive brand image and service standards including uniform/presentation standards, Promoting efficiency within the store to achieve service standards, Managing of KPI compliance, Problem solving and people management,

Sales Assistant : Central London £25,640 full time Permanent ( 37.5 hours per week) Sales assistant company summary: Lovely boutique located in a beautiful affluent area of London requires a full time permanent sales assistant to join their friendly team. Within this role, you will be provided with comprehensive and ongoing training to ensure you have the knowledge and skills to excel within the company. You'll enjoy a range of generous perks and benefits, including a sales assistant discount on products. Sales assistant responsibilities: Create a personalized and friendly in-store experience for clients. Build and maintain relationships with new and established clients as a brand ambassador Drive personal KPI’s and increase sales opportunities. Sales assistant requirements: Exhibit a strong passion for retail and have a desire to share that passion with others 1 year retail sales assistant experience is required. Skilled at working in teams and collaborating effectively with others. Important: Please apply through this advert only. We are not accepting email, text or telephone call enquiries on this role. Due to a high response, we can only contact shortlisted candidates. A fantastic company to work for! My client celebrates their employees' achievements through monthly awards, where outstanding performance is recognized. Your dedication and contributions will not go unnoticed and this is a company that promotes from within, scope to progress to Supervisor, Assistant Manager and Store Manager. Cover ALL the above? Then apply now ! ! Rely recruitment is a boutique recruitment firm established in 2009, specialising in premium & luxury retail. Key words: #relyrecruitment #Selfridges #harrods #bondstreet #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs

Retail Supervisor : Premium Retail London, Chelsea area £29,258 As Supervisor you will be responsible for both assisting in the training, development and management of the small team + providing excellent customer service, maximising sales opportunities and assisting with the general running of the store. Retail Supervisor MUST HAVE’S: Have worked as a retail supervisor for an established brand here in the UK. Passion for customer service, with the ability to build quick customer relationships. Retail Supervisor Duties: Oversee daily operations of the retail store, ensuring smooth and efficient functioning Provide guidance and support to retail staff, including training and development Monitor inventory levels and coordinate with suppliers for replenishment Maintain visual merchandising standards to enhance the store's appearance Handle customer enquiries, complaints, and escalations in a professional manner Ensure compliance with company policies and procedures Assist in creating work schedules and managing employee time-off requests Conduct regular performance evaluations for retail staff Collaborate with management to develop strategies for increasing sales and improving customer satisfaction If you are a motivated individual with a passion for retail and leadership, we invite you to join our team as a Retail Supervisor. In this role, you will have the opportunity to oversee daily operations, mentor staff, and contribute to the success of our store. We offer competitive compensation and benefits packages. We look forward to reviewing your application. If this sounds like the perfect role for you, please apply now Please note, that due to the number of applications we receive, we can only reply to shortlisted applicants. Apply now only (we are not accepting telephone call enquiries). Keywords: Retail Supervisor Retail Supervisor

Store Manager : Premium luxury clothing London £43,000 Basic (possibly more depending on experience) + bonuses A beautiful and premium luxury clothing brand known for its superior quality and styling worldwide is looking for a Store Manager. Store Manager Criteria: Strong leadership skills with proven premium clothing manager experience Proven operational skills - someone who has implemented ideas/ methods to generate additional clientele and sales Effective managerial skills, able to train, motivate and develop a team to produce outstanding results Sharp eye for detail when it comes to store & own presentation An excellent understanding on fabrics, styles and cuts Excellent customer communication skills Please apply only if you meet all the above points. Due to the high volume of responses, we are only able to contact successful applicants. We are not accepting telephone or email enquires. Rely Recruitment....Experts in the luxury retail sector. Keywords: Store Manager , manager, ladieswear, luxury, London, Boutique , Store Manager , Rely Recruitment Assistant Store Manager / Supervisor #Selfridges #harrods #sloanstreet #bondstreet #Rolex #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #Burberry #Cartier #Chanel #ChristianDior #Fendi #Gucci #Hermès #JimmyChoo #londonfashion #LouisVuitton #RalphLauren #retail #RobertoCavalli #salesassistant #TOMFORD #Valentino #Versace #AlfredDunhill

As a Retail Optical Assistant at Vision Express, you’ll assist our customers in finding and selecting eyewear that meets their needs. You’ll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You’ll play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!

📍The Raffles at The OWO YOUR MISSIONS : • Support the Manager, to achieve the stated objectives in sales, cost control, employee retention, health and hygiene standards and to ensure an enjoyable guest experience whilst maintaining profitability. Main responsabilities : • Create a seasonal drink menu. • Prepare mixed drinks by selecting and mixing ingredients according to recipes. • Conduct beverage/cocktail trainings focusing on innovation and improving guests experience. • Responsible for the bar upselling program ensuring the process is completed in a timely manner and according to SOP. • Work towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours • Achieve total guest satisfaction and organizational profitability through effective utilization of all resources. • Prepare Store requisitions and Bar requisitions. • Extensive knowledge of classic and modern mixology, spirits and bar service • Conduct weekly training sessions with all bartenders as well as regular training on wine and cocktails. • Maintain the product quality, by checking beer pipes, cordials, juices etc. • In the absence of Assistant Manager, Bar or Manager, Bar take responsibility of all operational issues. • Any other duties as assigned. Skills, Experience & Educational Requirements • Minimum 2 – 3 years’ experience in a similar role in a luxury hotel or restaurant • International experience preferred • Excellent communication, interpersonal and leadership skills • Committed to and passionate about the food and beverage industry • Willing to work flexible hours . • Have a valid work permit visa

Based at: Chancery Lane. Reports to: Store Manager Job Purpose: Manager in the efficient and profitable operation of a Brew Garden Store. To ensure the company standards are met at all times. Responsible for the Health and Safety of their employees. Working with the management to maximise P&L. Key responsibilities: General: - Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of employees by Brew Garden. - Obey all lawful instructions given by the Management of Brew Garden and use your best endeavours to promote the interests of Brew Garden. - Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. - Act as a “bridge” between management and team members to facilitate division operation (e.g. keep management team appraise of staff activities, issues, challenges, etc) - Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance - Address guests concerns, requests or issues either individually or by enlisting the help of management team. Banking/ Finance/ Payroll: - Assist management team in cash handling and banking activities within the store in accordance with Brew Garden procedures. - Follow Brew Garden cash handling procedures. - Report any float or petty cash shortage immediately to HO. - Ensure the sales and figures are entered on a daily basis on the wages spread sheet. - Never give cash advances. - Ensure the store is always ready for cash collections, on pre-designated days. - All cash banking must be kept in the locked safe. The safe must never be left open when unattended. - Report any Payroll issue to the Operations Manager and Monika Franchi. Operations/ Administration/ Training: - Responsibilities for profitability and performance of the store. - Organise staff throughout the store in order to deliver efficient customer service and a profitable operation. Maximise the performance and competences of your team. - Strive to achieve Brew Garden Budget and Forecasts. - Constantly strive for a quality of operation of the Brew Garden store. - Ensure store is displayed and maintained in accordance with current Brew Garden Guidelines. - Responsibilities for HR compliance with Brew Garden Policy and UK Regulations in-store. - Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Brew Garden Guidelines. Ensure: - Ensure each new employee fills his/her contract, “starter pack” and P46 by the end of the first week of employment; - P45/P46 are submitted to HO by the end of the first week of employment; - Each new employee provides correct and valid ID and relevant paperwork to prove eligibility in the UK by the end of the first week of employment; - Each employee receives a “post probationary review” at the end of their first 3 months of employment; - Any lateness, outstanding or fall in performance and other individual staff outcomes are recorded and reported; - Ensure employees’ holidays are registered on Holiday spread sheet and processed accurately and sending an update to Monika Franchi . Ensure all staff holidays are taken in the current financial year; - Every termination of employment is accompanied by the payment of any accrued holiday. - Health and Safety: - Responsibilities for the Health and Safety of employees in store in accordance with UK Legislation and Brew Garden Health and Safety Policy. - Ensure the store always achieves the highest standards in Food Hygiene and Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and customers. - Monitor the status of your fire alarm, fire extinguishers on a weekly basis and emergency lightings, as per company policy. - Ensure all team members are aware of the location of their Fire Assembly Point. - Ensure fire exits and escape routes are always free of any damage or obstruction. - Report any accident or incident within the premises in the Accident Book and Area Manager. - Ensure risk assessments are reviewed every year and completed for each employee. - Make sure the first aid kit is clearly indicated to staff and available at any time. People Management - Manage the development of all employees. - -Identify training needs and development of team. - -Use leadership to motivate staff and bring them to a high level of performance. - Hold monthly meetings with employees with records kept of any meeting. - Develop good communication between employees to help maintain team spirit. - Create a positive working environment. Always be available should an employee wish to arrange a meeting with the Management, or should the employee need any support. Personnel and other departments: -Weekly meeting with Management team. - Attend all meetings and training sessions as required by your line manager and relay information to management and employees. - Supply data as required by all departments – with reasonable request and notice period. - Develop good communication between employees to help maintain team spirit. - Report any other issues to Operations Manager. - Ensure any and all ‘direct’ employees comply with Brew Garden handbook and contract guidelines.

• Day to day management of the store and leading by example to deliver the outstanding customer service. • Full engagement and involvement in back-office operations including rota planning, ordering etc. • Promote the business to increase the sales in line with sales and marketing strategy. • Deliver excellent standards of groceries and other products and ensure to follow the health & safety guidelines according to the act in place. • Manage inventory/supplies and ensure they are within the established minimum and maximum levels • Manage supplier relations and database as well as maintain high ethical relationships both internally and externally. The skill, experience and qualifications required for each post: • Excellent customer service skills and leadership skills • Having a strong knowledge about retail concepts and of retail industry • The ability to deliver the target on time. • Be a well-organised manager as well as a dedicated employee. • Good in time management and be an example to other staff members. • The ability to sell products and service. • Maintain patience and resilience in a demanding job

We are recruiting for an in-store Nutritionist & Assistant Manager that lives and breathes health and nutrition. The Assistant Store Manager will be an energetic, self-motivated and dynamic leader and team member who embodies the live well philosophy of Windfall. The role will suit individuals with experience in nutrition, ideally gained within a retail environment, although consideration will be given to those who have gained this knowledge from alternative environments. Ideally you will have a qualification in the area of Nutrition and experience within a retail managerial role. Job Duties: Team Management Support the Store Manager and 'act up' to Store Manager role in their absence. Strong team building, leadership and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management. Training employees in sales, stocking, inventory, customer service, being a cashier, and other relevant skills. Managing employees, making sure they're on their best behaviour, appropriately representing the company's values, and maintaining a positive attitude. Delegating tasks to employees. Scheduling employees to fit their weekly hours allotments. Inspiring the retail team with a positive attitude and enthusiasm. Nutrition Department Management Providing appropriate guidance on safe supplementation protocols and evidence-based nutrition to customers. Managing supplement orders and accounts. Staying on top of supplement price updates and margins in line with the current market. Providing new staff training on nutrition and supplements within the store. Organising brand trainings with supplement suppliers for staff members. Monitoring supplement dates and inventory. Monitoring brand deals and promotions in order to drive up margins within the store. Unpacking orders & processing invoices in supplement + other departments. Store Management Opening, closing and operating the retail faculty. Including, but not limited to cash handling, inventory count & deposits according to Windfall procedures. Ability to work a flexible schedule (holidays and weekends) Responsible for ordering merchandise and supplies to maintain appropriate inventory levels according to Windfall guidelines to maximise sales and maintain store appearance. Verify the delivery of all merchandise to the store. Maintaining the store at optimum sales productivity by making sure all items are in stock and shelved properly throughout the store. Communication Reaching out to customers regarding special orders and updates. Communicating with staff, customers, suppliers and other departments in person, over the phone or by email. Reporting on retail site's productivity, making sure the site is meeting financial quotas. Ensuring that the retail site meets all quality standards and regulations. Training Having sufficient product knowledge and customer service skills to help customers with questions that are too advanced for the rest of the team. The ability to learn new product trends, features, advantages and benefits, in addition to the training and development of associates with regard to product knowledge. At Windfall Natural Ltd we create an outstanding experience. From the sleek store environment, to the vast but carefully selected products; including organic food, skincare and natural remedies. We offer to our customers consultations with qualified and experienced nutritionists who keep up to date on the latest training regarding nutrition and healthy living. We are pioneers in offering education to the local community on healthy living and sustainability through our regular workshops. You need to have the confidence and ability to impartially advise people on any questions or issues they may have. Bring your smile and your personality with you! Other benefits: competitive rate of pay 20-30% discount across store company pension 28 days holiday (including public holidays) opportunity for career progression Job Types: Full-time, Permanent Salary: £31,000.00-£33,000.00 per year Benefits: Company events Company pension Discounted or free food Employee discount Flexitime Store discount Schedule: Day shift Every weekend Monday to Friday Weekend availability Education: Diploma of Higher Education (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred) Management: 1 year (preferred) Work Location: In person Expected start date: 01/04/2024

*Ensure high levels of customer satisfaction through excellent sales service. *Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store. Identify customers' needs and wants and create a best seller list. *Welcome and greet customers in an elegant manner. Assisting customers at the fitting room and being able to add on sales. * Actively involve in deliveries and re-plan, up to date with product information. Accurately describe product features and benefits. *Follow all companies policies and procedures. Job brief We are looking for a competitive Retail Assistant to help with day to day routine in our store and provide an impeccable customer service. The goal is to provide high class customer service and to increase company’s growth and revenue through maximising the sales. Requirements and skills Proven working experience in retail sales Basic understanding of sales principles and customer service practices Proficiency in English Track record of over-achieving sales KPIs, Solid communication and interpersonal skills Customer service focus Friendly, helpful, confident and engaging personality Basic administration skills This job is full time only