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SC Cleared / Clearable Salesforce Marketing Cloud Developer - 6 months+ - £600-700pd Inside IR35 - London (1-2 days on site per month) Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. What you’ll be doing: • Design, build and deploy end-to-end customer journeys using Journey Builder, including multi-step, branching and re-entry journeys across email, SMS, push and social channels, • Develop and manage email campaigns using Email Studio, including template development with AMPscript and dynamic content to drive personalisation at scale, • Build and maintain Automation Studio programmes for data imports, triggered sends, file transfers and scheduled batch operations, • Manage subscriber data, lists, data extensions and segmentation logic within Audience Builder and Contact Builder, • Develop and maintain Content Builder assets including emails, landing pages and dynamic content blocks, • Implement tracking, reporting and performance analytics using Marketing Cloud Intelligence (Datorama) and built-in analytics tools; experience with Marketing Analytics platforms is highly desirable, • Work with Marketing Cloud Advanced (Personalisation) capabilities to deliver real-time, next-best-action and web/email personalisation experiences; highly desirable, • Support adoption of Marketing Cloud Next features and capabilities as they become available in the product roadmap; highly desirable, • Collaborate with Data Cloud where relevant, supporting use cases such as unified profiles, calculated insights, segmentation and activation for marketing campaigns; desirable, • Configure and maintain Marketing Cloud Connect and CRM data sync, ensuring data integrity between Marketing Cloud and Salesforce core, • Apply GDPR, data privacy and email compliance best practices across all marketing solutions, including suppression management and consent frameworks, • Troubleshoot campaign issues, data anomalies and journey errors, providing timely resolution and root-cause analysis, • Contribute to technical design documentation, solution architecture notes and handover materials, • Support clients directly, including workshop facilitation, requirements capture, solution demos and sprint reviews, • 3+ years of hands-on Salesforce Marketing Cloud experience in a consultant or developer capacity, • Proficiency in Journey Builder; designing, building and optimising multi-channel journeys including triggered, scheduled and event-based entry sources, • Strong Email Studio skills; email send configuration, triggered sends, A/B testing, deliverability best practices, • Automation Studio experience; building automations for data management, scheduled sends and file transfers, • Content Builder proficiency; email template development, dynamic content, snippet management, • AMPscript and/or SSJS scripting ability for personalisation, conditional logic and data lookups, • Contact Builder / Audience Builder; data extension design, attribute groups, segmentation filters, • Marketing Cloud Connect configuration and Salesforce CRM data sync management, • Understanding of email compliance, GDPR, suppression and consent management requirements, • Experience with Marketing Cloud Advanced (Personalization / Interaction Studio); real-time personalisation, web and email recommendations, Einstein features, • Familiarity with Marketing Cloud Next capabilities and awareness of Salesforce's evolving marketing product roadmap, • Hands-on experience with Marketing Cloud Intelligence (Datorama) or other Marketing Analytics platforms for cross-channel reporting and ROI measurement, • Ability to build and interpret marketing attribution models and campaign influence reporting, • Exposure to Salesforce Data Cloud; unified profiles, data streams, calculated insights, segmentation and activation for marketing use cases, • Experience integrating Marketing Cloud with third-party tools (CDP, DMP, analytics platforms, CMS), • Able to work directly with clients; confident communicator, comfortable in stakeholder-facing delivery settings, • Comfortable working in Agile environments; contributing to sprints, standups and retrospectives, • Strong attention to detail and a methodical approach to testing, QA and documentation, • Able to manage multiple campaign workstreams and prioritise effectively under campaign deadlines, • Salesforce Certified Marketing Cloud Email Specialist, • Salesforce Certified Marketing Cloud Developer, • Salesforce Certified Marketing Cloud Administrator This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed.

Salesforce Developer Up to £65,000 per annum Bromley, Kent Permanent Full-Time We have an opportunity for an experienced Salesforce Developer to join us. Your day to day will include: • Gathering requirements from product backlog and design specs., • Translating business requirements into user friendly and maintainable solutions., • Ability to design and implement declarative and programmatic solutions to the highest standard., • Recording technical specifications and communicating effectively to non-technical stakeholders What we require • Demonstrable experience as a Salesforce developer., • Salesforce Certified Administrator and Platform App Builder. Salesforce Certified Developer 1 would be an advantage., • Extensive Configuration experience (Workflow, Process Builder, Flows etc.)., • Experience with customization on the Salesforce platform using Apex, SOQL, SOSL, Data Loader and other declarative tools., • Experience of Salesforce Sales or Service Cloud., • Knowledge of Salesforce Marketing Cloud would be an advantage., • Competitive Salary – Up to £65,000 per annum, based on experience and skills, • Generous Leave – 25 days annual holiday plus bank holidays to recharge and relax, • Life Assurance – Coverage of 4x your pensionable earnings for peace of mind, • Pension Scheme – Contributory plan to help you invest in your future, • Day of Caring – 1 paid day per year to support a charity of your choice, • Wellbeing Support – Access to our Employee Assistance Programme for confidential help and guidance About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.

Urgent Contract Enterprise Architect; primary technical driver for shaping and closing enterprise sales opportunities and for supporting long-term customer success through value realisation of. Must have experience in Adobe Experience Platform and Adobe Marketing applications The EA is responsible for defining marketing technology architectures, managing digital engagement roadmaps, and demonstrating the "art of the possible" across data-driven, personalised digital experiences built on Adobe solutions. Adobe marketing technology programmes. The role partners closely with technical, marketing, and executive stakeholders to evaluate current-state environments and business objectives, then design future-state architectures using Adobe's marketing and experience platforms The Enterprise Architect (EA) is the primary technical driver for shaping and closing enterprise sales opportunities and for supporting long-term customer success through value realisation of Adobe marketing technology programmes. The role partners closely with technical, marketing, and executive stakeholders to evaluate current-state environments and business objectives, then design future-state architectures using Adobe's marketing and experience platforms. The EA is responsible for defining marketing technology architectures, managing digital engagement roadmaps, and demonstrating the "art of the possible" across data-driven, personalised digital experiences built on Adobe solutions. Key Responsibilities • Act as the lead technical authority across sales, delivery, and value realisation engagements, • Engage with technical, marketing, and executive stakeholders to assess current-state marketing stacks and define future-state architectures, • Design enterprise-scale, secure, and scalable architectures using Adobe Experience Platform and Adobe Marketing applications, • Define and communicate digital engagement roadmaps aligned to business outcomes and ROI, • Develop and present value-based technical narratives that link Adobe capabilities to measurable business impact, • Support opportunity shaping, solution positioning, and technical decision making, • Rapidly diagnose architectural challenges and produce clear, future-state technical designsEnterprise Architect; Skills & ExperienceAdobe & Technical Skills, • One or more current Adobe Certified Expert certifications, such as:, • Adobe Experience Platform (AEP), • Adobe Journey Optimizer (AJO), • Adobe Analytics / Customer Journey Analytics (CJA), • Real-Time Customer Data Platform (RTCDP), • Adobe Target, • Adobe Workfront, • Strong hands-on experience architecting and integrating Adobe enterprise platforms, including:, • AEP data models and ingestion (batch, streaming, APIs), • Identity, profile unification, segmentation, and activation, • Adobe Analytics and cross-channel measurement, • Personalisation and experimentation, • Workflow and marketing operations enablementAdditional Skills That Set You Apart, • Recent experience building enterprise-level, ROI-driven business cases for marketing technology transformations, • Hands-on experience architecting and/or delivering native, Flutter, or React-Native mobile applications integrated with Adobe platforms, • Experience leading a revenue-focused book of business, including pipeline management, contract/scope review, and value realisation measurement, • Familiarity with generative AI use cases within digital marketing, personalisation, content generation, or insightsMinimum Qualifications, • Previous experience in a consultative architectural role supporting large-scale enterprise digital marketing ecosystems (e.g. Enterprise Architect, Principal Consultant, or senior in-house marketing/technology leader), • Strong working knowledge of the end-to-end digital marketing journey, including:, • Adtech (CDPs, DMPs, DSPs), • Marketing automation and orchestration, • Omni-channel personalisation, • Content management and generation, • CRM integration, • Media activation, • Measurement, analytics, and insights, • Significant hands-on experience with enterprise platforms (Adobe, Salesforce, Oracle, Microsoft, etc.) with emphasis on:, • REST APIs, • Cloud storage, • Structured and unstructured data, • Security and governance, • Data ingress and egress patterns, • Ability to communicate complex ideas through clear technical and business storytelling to technical, marketing, and executive audiences, • Strong written and verbal communication skills, with advanced expertise in PowerPoint and architecture visualisation tools (Lucidchart, Visio), • Bachelor's degree in Computer Science, Digital Marketing, Business (MBA), or equivalent experience, • TOGAF certification preferred Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

The opportunity We're hiring a Lead Engineer to run the engineering function on our largest hospitality client — a household UK brand operating across 2,700+ venues — and to manage a team of six Data Engineers working across Databricks and Treasure Data. This is a senior technical leadership role. You will own the engineering roadmap across both platforms, set the bar for how we design and ship, and be the person clients trust when things get hard. You will also shape the standards, tooling and career development for one of our most critical pods. The work speaks for itself: a Single Customer View built on Treasure Data, advanced analytics and ML in Databricks, and real-time omnichannel activation through Braze. The programme consistently beats its commercial targets — YoY by an average of over 34% across the last two years. Your job is to keep it doing that, and to find the next gear. What you'll do • Lead the engineering roadmap across Databricks and Treasure Data for our largest hospitality client — setting technical direction, quality bars and delivery cadence., • Manage, coach and grow a team of six Data Engineers — unblock daily work, run 1:1s, own career development, and set standards for code review, testing and on-call., • Shape solution design and effort scoping on new workstreams — partnering with Solution Architects, Strategic Services and Client Delivery to translate business problems into technical proposals clients can buy into., • Act as the senior technical voice in client conversations — presenting architecture, defending trade-offs, and telling clients what needs to happen, not just what they want to hear., • Drive DevOps and engineering excellence — CI/CD, infrastructure-as-code, observability, environment management and secure, repeatable deployments across both platforms., • Partner cross-pod with Customer Activation, Data Science & Analytics, Marketing Automation and Full Stack Development — because we win as One Silverbullet, not as siloed teams., • Own technical quality and production stability — you're the last line of defence before something goes wrong, and the first person we look to when it does. Your skills and experience • Strong, hands-on SQL expertise — including deep experience with CDPs that are SQL-native. Treasure Data is a significant advantage; exposure to mParticle, Tealium, Segment or Salesforce CDP will translate., • Production-grade PySpark / Databricks experience — building scalable data pipelines, optimising performance, and operating Delta Lake / Lakehouse architectures in a real production environment., • Solid DevOps craft — CI/CD pipelines, Git-based workflows, infrastructure-as-code (Terraform or similar), monitoring, alerting, and calm handling of production incidents., • Proven experience leading a data engineering team — not just senior IC work. You've managed people, set standards, and grown engineers into stronger engineers., • A consulting mindset — comfortable client-facing, able to translate technical concepts for non-technical stakeholders, and confident running a workshop or defending a design in a steering committee., • Solid solution design and effort scoping — you can take a loose business problem, shape it into an architecture, break it into deliverables, and put a credible number against it. Nice to have • Experience with MarTech / CRM activation platforms — Braze, Salesforce Marketing Cloud, Talon.One, Hightouch, LiveRamp., • Background in consumer-facing sectors — hospitality, travel, retail, CPG or media., • Cloud platform certifications — AWS preferred; Azure or GCP equally welcome., • Familiarity with GDPR, consent management and data governance in a marketing context., • Exposure to AI / ML use cases applied to customer data — personalisation models, churn prediction, LTV, next-best-action decisioning. Why this role matters This client is one of the most meaningful engagements in our portfolio — and the work has a direct line to our 2026 company objectives around revenue growth, gross margin and employee retention. The data and MarTech infrastructure you lead will profile, model and engage millions of customers in near real-time. You will join a business that is trading profitably for the first time in its history, in a pod that is central to that story, reporting to the Head of Technology and Product with the backing of One Silverbullet — not a fragmented capability team. If you want to build the Intelligence Layer for one of the UK's most loved hospitality brands — and grow a team of engineers while you do it — we'd like to talk. TEAM 6 Data Engineers REPORTS TO Head of Technology & Product About Silverbullet Silverbullet is a specialist boutique partner at the intersection of data, technology and customer marketing activation. We are not a full-service agency. We are not a technology vendor. We are the team brands and partners bring in when the gap between ambition and production needs closing. We work with some of the world's most recognisable brands — Heineken, Mars, Sony, easyJet, ITV and Flight Centre among them — building the data infrastructure, MarTech and CRM systems that power intelligent customer experiences. We don't sell outputs. We sell outcomes. And when we walk in, we tell clients what needs to happen — not what makes the most impressive slide. “We win as One Silverbullet, or not at all. Our value multiplies every time the data, tech, CRM and activation teams refer and build together.”

Security Clearance: Candidates must be eligible for or able to obtain UK Security Clearance (SC) Overview An exciting opportunity has arisen for an experienced Salesforce Marketing Cloud Developer to join our client on a 6 month initial contract. The successful candidate will play a key role in designing, developing and optimising multi-channel marketing solutions across email, customer journeys, automation and data-driven engagement initiatives. This position offers the opportunity to work with both core Salesforce Marketing Cloud capabilities and newer platform innovations. Key Responsibilities • Design and build customer journeys across email, SMS and other digital channels, • Develop personalised campaigns using Salesforce Marketing Cloud tools including Journey Builder, Email Studio and Automation Studio, • Manage audience segmentation, data extensions and campaign automation, • Support integrations between Marketing Cloud and Salesforce CRM, • Contribute to reporting, analytics and campaign performance optimisation, • Ensure GDPR and data compliance standards are maintained, • Collaborate with technical teams, stakeholders and clients across project delivery, • Support troubleshooting, testing and continuous platform improvementRequired Experience, • Strong hands-on Salesforce Marketing Cloud experience, • Experience with:, • Journey Builder, • Email Studio, • Automation Studio, • Content Builder, • AMPscript and/or SSJS, • Experience managing Marketing Cloud integrations and data processes, • Good understanding of marketing automation, personalisation and customer engagement, • Comfortable working within Agile delivery environmentsDesirable Skills, • Experience with Marketing Cloud Personalisation/Interaction Studio, • Exposure to Marketing Cloud Intelligence (Datorama), • Awareness of Salesforce Data Cloud and emerging Marketing Cloud capabilities, • Salesforce Marketing Cloud certifications advantageous

SC Cleared/Clearable Salesforce Marketing Cloud Developer - 6 months+ - £600-700pd Inside IR35 - London (1-2 days on site per month) Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. What you'll be doing: • Design, build and deploy end-to-end customer journeys using Journey Builder, including multi-step, branching and re-entry journeys across email, SMS, push and social channels, • Develop and manage email campaigns using Email Studio, including template development with AMPscript and dynamic content to drive personalisation at scale, • Build and maintain Automation Studio programmes for data imports, triggered sends, file transfers and scheduled batch operations, • Manage subscriber data, lists, data extensions and segmentation logic within Audience Builder and Contact Builder, • Develop and maintain Content Builder assets including emails, landing pages and dynamic content blocks, • Implement tracking, reporting and performance analytics using Marketing Cloud Intelligence (Datorama) and built-in analytics tools; experience with Marketing Analytics platforms is highly desirable, • Work with Marketing Cloud Advanced (Personalisation) capabilities to deliver Real Time, next-best-action and web/email personalisation experiences; highly desirable, • Support adoption of Marketing Cloud Next features and capabilities as they become available in the product roadmap; highly desirable, • Collaborate with Data Cloud where relevant, supporting use cases such as unified profiles, calculated insights, segmentation and activation for marketing campaigns; desirable, • Configure and maintain Marketing Cloud Connect and CRM data sync, ensuring data integrity between Marketing Cloud and Salesforce core, • Apply GDPR, data privacy and email compliance best practices across all marketing solutions, including suppression management and consent frameworks, • Troubleshoot campaign issues, data anomalies and journey errors, providing timely resolution and root-cause analysis, • Contribute to technical design documentation, solution architecture notes and handover materials, • Support clients directly, including workshop facilitation, requirements capture, solution demos and sprint reviews, • 3+ years of hands-on Salesforce Marketing Cloud experience in a consultant or developer capacity, • Proficiency in Journey Builder; designing, building and optimising multi-channel journeys including triggered, scheduled and event-based entry sources, • Strong Email Studio skills; email send configuration, triggered sends, A/B testing, deliverability best practices, • Automation Studio experience; building automations for data management, scheduled sends and file transfers, • Content Builder proficiency; email template development, dynamic content, snippet management, • AMPscript and/or SSJS Scripting ability for personalisation, conditional logic and data lookups, • Contact Builder/Audience Builder; data extension design, attribute groups, segmentation filters, • Marketing Cloud Connect configuration and Salesforce CRM data sync management, • Understanding of email compliance, GDPR, suppression and consent management requirements, • Experience with Marketing Cloud Advanced (Personalization/Interaction Studio); Real Time personalisation, web and email recommendations, Einstein features, • Familiarity with Marketing Cloud Next capabilities and awareness of Salesforce's evolving marketing product roadmap, • Hands-on experience with Marketing Cloud Intelligence (Datorama) or other Marketing Analytics platforms for cross-channel reporting and ROI measurement, • Ability to build and interpret marketing attribution models and campaign influence reporting, • Exposure to Salesforce Data Cloud; unified profiles, data streams, calculated insights, segmentation and activation for marketing use cases, • Experience integrating Marketing Cloud with third-party tools (CDP, DMP, analytics platforms, CMS), • Able to work directly with clients; confident communicator, comfortable in stakeholder-facing delivery settings, • Comfortable working in Agile environments; contributing to sprints, standups and retrospectives, • Strong attention to detail and a methodical approach to testing, QA and documentation, • Able to manage multiple campaign workstreams and prioritise effectively under campaign deadlines, • Salesforce Certified Marketing Cloud Email Specialist, • Salesforce Certified Marketing Cloud Developer, • Salesforce Certified Marketing Cloud Administrator This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.

Salesforce Marketing Cloud Developer £600-650/day Inside IR35 Remote-first 6 month contract You ideally require Active SC Clearance. If not, you must hold sole British Nationality and be eligible for SC Clearance within Central Government. We're supporting a leading consultancy on the growth of their Salesforce practice and are looking for an experienced Salesforce Marketing Cloud Developer to join a large-scale customer engagement programme. This role will suit someone with strong hands-on SFMC experience across Journey Builder, Email Studio, Automation Studio and Content Builder, alongside AMPscript/SSJS development and CRM/data integration exposure. Key experience required: • Salesforce Marketing Cloud development experience, • Journey Builder & multi-channel campaign delivery, • AMPscript and/or SSJS Scripting, • Automation Studio & Email Studio, • Marketing Cloud Connect/Salesforce CRM integration, • Data Extensions, segmentation and personalisation

Senior MarTech Solutions / Project Lead (2-3 days a week in central London) Location: London (Hybrid) | Type: Full-time | Package: Competitive (DOE) Our client, a high-growth MarTech / CRM consulting team is hiring a Senior MarTech Solutions / Project Lead to own end-to-end delivery of technical solutions across enterprise clients. This is a client-facing, hands-on role for a Salesforce-focused MarTech professional, who can run discovery, translate requirements into robust technical designs, manage deployments (including migrations), and enable clients to adopt new ways of working. You’ll partner closely with project and account leaders to build trusted relationships, deliver commercially healthy outcomes, and continuously evolve the firm’s technology offering. What you’ll be doing: Solution development & technical leadership • Lead technical discovery with client stakeholders; document requirements within the context of each client’s instance, • Produce client-ready conceptual designs aligned to platform best practices, • Translate concepts into detailed technical specs ready for build (internal teams or client technical resources), • Own deployments from staging to production, including data migration, launch protocols, and technical handover, • Plan and deliver client enablement/training to drive adoption and measurable value, • Stay ahead of platform capabilities - innovating across known and emerging technologies Project delivery • Contribute to proposals: scope definitions, exclusions, and cost estimates, • Create and maintain delivery plans for owned workstreams, • Provide clear progress updates; anticipate risks, delays, and dependencies and manage them proactively Client growth & relationship management • Partner with client leads to strengthen relationships and ensure successful delivery, • Spot opportunities to expand impact across existing accounts through solution progression and optimisation Innovation • Expand the technology offering by developing working expertise in adjacent MarTech capabilities and tools What we’re looking for: • Deep knowledge of the Salesforce product stack, • Sales Cloud and Marketing Cloud Account Engagement experience preferred, • Marketing Cloud and/or Data Cloud exposure highly desirable, • Experience with related platforms for interest capture, qualification, and advanced reporting, • Proven track record delivering end-to-end solutions: discovery → design → deployment/migration → handover → training, • Strong delivery discipline: plans, RAID/risk management, stakeholder comms, and status reporting, • Comfortable leading in a high-growth consulting environment - client-facing, outcomes-led, commercially aware Why this role: • Own delivery and become the trusted technical authority for key clients, • Work on modern MarTech transformation programmes with real scope and influence, • Join a growth-minded team investing in innovation and adjacent technologies #MarTech #Salesforce #MarketingCloud #Pardot #AccountEngagement #DataCloud #CRM #Consulting #SolutionsArchitect #TechnicalDelivery #LondonJobs

Job Title: New Business Development Representative, Europe Reporting to: VP, Sales, Europe Hours of work: 37.5 hours per week (Monday to Friday) Location: Chiswick, London (Hybrid Working – Wednesdays & Thursdays in-office) About the Company Encompass Digital Media (‘Encompass’) is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio solutions that capture, process and deliver clients’ content from any source, in any format, to any destination in the most efficient and reliable way possible. About the Role We are seeking a dynamic, results-driven New Business Development Representative to lead our sales efforts across the European region. This senior-level role is focused on hunting new business, identifying strategic opportunities, and driving revenue growth. The ideal candidate is a go-getter with a “win-the-day” mentality, passionate about building relationships, understanding market dynamics, and closing deals. Key Responsibilities: • Proactively identify, pursue, and secure new business opportunities across the European media and entertainment landscape., • Develop and execute strategic sales plans to build a robust pipeline of prospects and convert leads into long-term clients., • Conduct market research to understand customer needs, industry trends, and competitive positioning., • Cultivate relationships with key decision-makers at broadcasters, content owners, OTT platforms, and media companies., • Collaborate with internal teams (Product, Marketing, Operations) to tailor solutions that meet client requirements., • Lead negotiations and close high-value deals that align with Encompass’s strategic goals., • Represent Encompass at industry events, conferences, and client meetings across Europe., • Must be able to provide regular daily, weekly monthly reporting on pipeline development, sales forecasts, and market insights within CRM. Required Education & Experience: • Proven track record of successfully closing complex B2B sales in the media, broadcast, or technology sectors., • Successful track record of leading, orchestrating and completing complex RFI, RFPs, RFQs., • Minimum of 10+ years in business development or sales leadership roles, preferably in the European market with Broadcast Media based customers, D2C, OTT, System integrators etc., • Deep understanding of media workflows, content distribution, and digital platforms, onprem and cloud and SaaS workflows., • Must have key contacts and experience in High Value Sports Business across Europe., • Experience selling cloud-based media services, live event solutions, or managed broadcast services., • Familiarity with European regulatory environments and media licensing frameworks., • Existing network of contacts within European broadcasters, sports leagues, or streaming platforms., • Experience working in a matrixed global organization., • Seasoned CRM user in Salesforce, HubSpot, Monday.com etc., • Must have extensive experience using Microsoft 360, Word, PPTX, Spreadsheet, Smartsheet, Jira, Confluence, etc. and other sales enablement tools. Required Skills: • Multilingual capabilities are preferred (especially French, German, Spanish or Italian)., • Exceptional communication, negotiation, and relationship-building skills., • Strong analytical skills with the ability to interpret sales data and market trends to inform strategy., • Self-starter with a high level of initiative, energy, and a relentless drive to succeed., • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities., • Willingness to travel across Europe as needed., • Must have a collaborative/ team work centric approach Key Performance Indicators (KPIs): • New Revenue Generation: Achieve quarterly and annual new business revenue targets., • Pipeline Growth: Build and maintain a qualified sales pipeline with clear progression stages., • Conversion Rate: Maintain a high lead-to-close ratio, demonstrating strong sales effectiveness., • Client Acquisition: Secure a targeted number of new logos (clients) per quarter., • Sales Cycle Efficiency: Reduce average time-to-close through strategic engagement and negotiation., • Market Penetration: Expand Encompass’s footprint in priority European markets and verticals., • Customer Engagement: Increase the number of high-quality meetings and proposals delivered monthly., • Cross-Functional Collaboration: Demonstrate effective coordination with internal teams to deliver tailored solutions. Benefits: • Competitive salary, • 25 days annual leave per annum (pro-rata) plus bank holidays, • Matched up to 5% pension contributions and independent pension advice, • Benefits including; Eye care vouchers, Health Cash Plan, Income Protection & Life Assurance, • Cycle to Work scheme, • Season ticket loan, • Performance recognition awards and more!

We’re seeking a Salesforce Product Owner to lead the strategy, roadmap, and delivery of a growing Salesforce platform within a complex, multi-entity environment. You’ll act as the link between business stakeholders and technical teams, ensuring Salesforce supports core processes across sales, operations, and customer experience. This role requires balancing local business needs with group-level governance in a shared Salesforce org. Key Responsibilities • Own the Salesforce vision, roadmap, and ongoing development, • Translate business needs into user stories and prioritised backlog, • Collaborate with stakeholders, technical teams, and external partners, • Manage delivery, UAT, and phased rollouts across Sales, Marketing, and Service Cloud, • Oversee integrations, data migration, and platform enhancements, • Ensure strong data governance, security, and system integrity, • Drive user adoption, training, and continuous improvement Experience required • Experience as a Salesforce Product Owner, CRM Lead, or similar, • Strong knowledge of Salesforce (Sales, Marketing, Service Cloud), • Experience in shared or enterprise Salesforce environments, • Skilled in stakeholder management and Agile delivery, • Confident translating business requirements into technical solutions, • Salesforce certification preferred This is a West London based role working 5 days per week on site

CRM Manager – Maternity Cover Location- London Salary: DOE About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time. From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale — we're your people. Our Client I am pleased to be partnering with a leading and well-established business within the medical aesthetics space. Operating across the UK & Ireland, the company partners with globally recognised brands to deliver innovative products, technology, and education to a large network of professional clinics. With a strong market presence and continued investment in digital transformation, the business offers a dynamic environment focused on growth, customer experience, and operational excellence. Overview This is a pivotal CRM Manager role (maternity cover) within the marketing team, responsible for delivering and optimising an established CRM strategy. You will ensure continuity and best-in-class execution across all CRM channels, driving customer engagement, retention, and conversion across both B2B and DTC audiences. The role blends strategic execution with hands-on delivery, overseeing email, SMS, loyalty, and segmentation activity while managing systems, data, and performance. You will also lead one direct report and collaborate cross-functionally to ensure CRM is fully aligned with wider business objectives. Key Responsibilities • Execute and optimise the existing CRM strategy across B2B and DTC channels., • Manage and maintain the CRM system, ensuring data accuracy, resolving issues, and supporting system enhancements or migrations., • Develop and refine customer segmentation strategies using behavioural and transactional data., • Plan, deliver, and optimise multi-channel CRM campaigns, including email, SMS, loyalty, and automated journeys., • Maintain and evolve existing templates, workflows, and best practices across channels., • Support B2B communications, including transactional messaging, events, and business updates., • Execute lead generation and prospect nurturing initiatives., • Manage third-party partners across loyalty, referrals, SMS, and reviews platforms., • Analyse campaign performance and produce actionable insights to drive continuous improvement., • Build and optimise automated customer journeys to improve lifecycle engagement and outcomes., • Collaborate with marketing, commercial, and training teams to ensure CRM aligns with broader strategies., • Manage and develop a CRM Executive, supporting their progression and independence across key tasks., • Ensure GDPR compliance and best practices across all CRM activity., • Act as the customer advocate, sharing insights to inform customer-first decision making across the business. You Are • Experienced in a CRM or digital marketing role, with at least 3 years’ relevant experience., • Confident managing CRM platforms, including supporting migrations, data processes, and system improvements., • Data-driven, with strong analytical skills and the ability to translate insights into action., • Knowledgeable in customer behaviour, lifecycle marketing, and journey mapping., • Organised and detail-oriented, with the ability to manage multiple projects and deadlines., • A strong communicator, comfortable working across cross-functional teams., • Solutions-focused, with a proactive approach to problem solving and optimisation., • Ideally experienced with platforms such as Emarsys or Salesforce Marketing Cloud., • Familiar with loyalty, referral, or review platforms (desirable)., • Knowledgeable in GDPR and data privacy best practices., • Experienced or interested in managing and developing team members. Contact Details; 07874396085

Fixed Term Contract - 12 months The Firm Established in 2020, KP Law (previously Keller Postman) is a specialist litigation boutique, focussing on collective redress. The firm has over 100 employees across offices in London, Manchester, Birmingham, and Liverpool, representing over 250,000 individual clients across a range of cases in areas such as product liability, competition, worker rights, data breach and privacy and financial services. Our ethos is to combine the best legal talent with a strong operational and technological platform to enable its clients to pursue cases that could not otherwise be brought against large corporates as a result of their wrongdoing. Uniquely, KP Law is owned and fully financed by a recognised UK litigation funder (Legatus Holdings), this allows us to take on larger, headline making cases with greater efficiency and confidence. All of our cases are for claimants and carried out under contingent fee agreements at no cost or risk to its clients. KP Law was ranked Tier 1 for Group Litigation: Claimant in The Legal 500 UK Guide 2026, and Band 2 for Group Litigation: Claimant in Chambers and Parters 2026. Role Summary Working closely with business, the role will be responsible for understanding and prioritising requirements to support business process change, platform development and implementation of new technology solutions. Understanding business process problems and inefficiencies and providing suggested solutions to assist in delivering new operational and legal processes and process changes. Working with the Development team and business stakeholders to create specifications for new system features, workflows and automations and to document required changes to existing systems. Managing the delivery of new features and changes through robust management of the Software Development Life Cycle (SDLC) and liaising with end users, software vendors and development resources to achieve these outcomes. Key Duties & Responsibilities • Identifying and documenting business requirements to assess the viability of process and systems changes, • Creating user stories and working with the platform project manager and development team to refine these requirements and prepare them for development, • Creating new features and change specifications Working with internal and external Developers and Architects to define practical development requirements Liaising with external and internal stakeholders, • Mapping and documenting integration interfaces between legacy and new systems, • Conducting requirements analysis and preparing specific proposals for modified or replacement systems, • Working closely with end users and 3rd parties to ensure technical compatibility and user satisfaction, • Creating and supervising system test plans and working with end users to facilitate user acceptance testing, • Overseeing the implementation of new systems and data migrations with service owners through the release process, • Supporting users on change control, release planning and system updates, • Contributing to training and user manuals, • Proven working experience in a Business Analyst role, • Ability to identify quick, workable solutions to business problems – focusing on timely delivery of value and not lengthy complex technical solutions Previous working experience of using Salesforce Products (ServiceCloud, Marketing Cloud), • Knowledge / experience in AI tools such as Salesforce Agentforce (desirable), • Degree, or equivalent work experience, in business administration or related fields such as computer science, business information systems or information technology., • Strong technical background with a thorough understanding of requirements management tools, eg Confluence, Jira, Monday.com, Clickup, Scribe, • Excellent knowledge MS Excel, Word and Powerpoint, Sharepoint, O365, • Outstanding analytical, innovation, critical thinking and problem-solving skills., • Ability to build effective, trusted relationships at all levels within the organisation and with external stakeholders., • Excellent communication and interpersonal skills with the ability to explain complex scenarios to non-technical people Highly self-motivated with the ability to meet tight deadlines in a fast-paced dynamic environment with consistently high levels of performance., • Ability to travel to all our offices when required, • Experience of working in the legal industry not essential but beneficial, • Previous experience of working with Salesforce not essential but beneficial Equal Opportunities Our approach to our people is underpinned by our commitment to equity, diversity, inclusion and well-being. Our ambition is to build a richly diverse workforce made up of the best talent in our industry. With a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues. This means that everyone who either applies to or works for KP Law is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation, or religious beliefs. Our Values At KP Law, we pride ourselves on being a values-led law firm. Our Values: Excellence in Everything We deliver high-quality work, ensuring accuracy, and attention to detail in everything we do. We seek continuing competence by embracing feedback, learning from our experiences and that of others, and developing our expertise. We hold ourselves and each other to account for upholding the highest professional standards, ensuring our clients receive exceptional service. Together We Achieve More We collaborate openly, valuing and respecting diverse perspectives to achieve the best results. We support and trust one another, fostering an inclusive environment where everyone can contribute and thrive. We recognise that success is a team effort, sharing knowledge and celebrating each other’s achievements. There’s Always a Way We approach challenges with a positive and proactive mindset, exploring creative and practical solutions. We take ownership of problems, staying committed and resilient until we achieve the best outcome. We embrace change and adaptability, seeing obstacles as opportunities to improve and innovate. Our Benefits We offer a competitive benefits package, that employees value, no matter what stage of their career they are in. Current benefits include: • Annual discretionary bonus scheme, • 25 days holiday, plus bank holidays, • Company contributory pension scheme, • Hybrid working, • Life assurance, • Cash-back healthcare scheme, • Enhanced family friendly polices, • Employee Assistance Programme, • Subsidised gym membership, • Cycle to Work scheme, • Staff referral scheme

Location: London (Hybrid) Engagement Type: Permanent Company: Albany Beck About Albany Beck Albany Beck is a consultancy dedicated to delivering tailored talent and operational solutions to our clients across Financial Services and beyond. We partner with top-tier financial institutions to deliver expert consulting and transformation services. Our collaborative approach places experienced professionals in high-impact roles, helping our clients to navigate complex challenges and realise strategic outcomes. Role Overview This role focuses on supporting full-cycle software implementation within the Salesforce ecosystem, with a strong emphasis on training, user adoption, and successful delivery. The position requires working across business and technical teams to translate requirements, deliver training, and ensure smooth implementation and embedment of systems. The individual will act as a key operational point of contact during implementation phases, helping to resolve issues, drive engagement, and ensure effective communication across stakeholders. Role Responsibilities • Create clarity, structure, and momentum in ambiguous environments, • Communicate effectively with business stakeholders, technical teams, and executives, • Translate technical requirements for development teams and deliver training to business (end users), • Develop training materials and deliver hands-on training sessions to stakeholders at all levels, • Act as the primary operational point of contact during implementation phases, • Manage and resolve issues, queries, and concerns related to implementations, ensuring timely resolution and clear communication, • Liaise with relevant business areas and teams to support successful delivery, • Support system adoption and embedment through effective training and engagement, • Use project tools such as Jira, Confluence, and MS Project Plan to support delivery, • Facilitate interactive learning sessions, manage discussions, and respond to stakeholder questions Required Experience & Skills • 5–8+ years’ experience in software implementation, training, delivery, system adoption, embedment, or similar roles, • Proven experience working on complex, multi-team implementations, • Proven experience delivering full-cycle software implementations, specifically within the Salesforce ecosystem, • Strong understanding of Salesforce functionality and platform capabilities, • Understanding of Salesforce configuration, including custom objects, workflows, security model, and data loading (advantageous), • Knowledge of Salesforce Automotive Cloud, Marketing Cloud, and Service Cloud (advantageous), • Exposure to Agentic AI (e.g. Salesforce Agentforce) (advantageous), • Proficiency in project methodologies such as Agile and Waterfall, • Experience using tools such as Jira, Confluence, and MS Project Plan, • Strong analytical, problem-solving, and organisational skills, • Ability to develop and deliver training content tailored to business needs, • Strong interpersonal and facilitation skills, including:, • Clear and engaging communication and presentation, • Ability to simplify and explain complex concepts, • Ability to manage discussions and facilitate interactive learning sessions

Senior Ecommerce Analyst London / Hybrid 12-Month FTC Up to £60,000 A globally recognised luxury consumer brand is looking for a Senior Ecommerce Analyst to join its European digital team on a 12-month fixed-term contract. This is a high-impact role sitting within a growing ecommerce function during an exciting period of digital expansion and organisational transformation. The business is investing further in analytics capability and is looking for someone who can combine strong technical skills with commercial thinking, initiative, and the confidence to influence senior stakeholders. You will play a key role in understanding online customer behaviour, identifying friction points in the digital journey, improving conversion, and delivering insight-led recommendations that shape performance across multiple European ecommerce markets. The opportunity This role is ideal for someone who enjoys connecting data to action. You will work cross-functionally with teams across ecommerce, marketing, product, UX, content, and technology to uncover opportunities, test ideas, and improve customer experience and commercial performance. The position would suit either: • an established Senior Analyst looking for a strong brand and broader scope, or, • an Analyst ready to step up into a more senior, visible role. Key responsibilities • Analyse website performance across traffic, bounce rate, session duration, conversion, and customer journey behaviour, • Conduct funnel analysis to identify drop-off points and recommend improvements, • Deliver weekly, monthly, and quarterly reporting with clear, actionable insights, • Build dashboards, visualisations, and performance reporting against KPIs, • Design and evaluate A/B and multivariate tests, • Partner with stakeholders to define measurement plans and success metrics, • Use segmentation, behavioural analysis, and user journey insights to spot trends and opportunities, • Recommend UX and onsite improvements using data from analytics tools, heatmaps, session replay, and journey analysis, • Audit analytics implementation and help maintain data accuracy across platforms, • Translate complex data into clear commercial recommendations for senior stakeholders, • Stay current on new tools, methodologies, and trends across ecommerce analytics and digital optimisation What we’re looking for • Around 3-5+ years’ experience in ecommerce or digital analytics, ideally within a retail, fashion, lifestyle, or consumer brand environment, • Strong understanding of ecommerce performance metrics, onsite optimisation, and customer journey analysis, • Experience using Google Analytics / GA4 and/or Adobe Analytics, • Strong SQL and Excel capability, • Experience with data visualisation tools such as Tableau, Power BI, or similar, • Experience with testing, insight generation, and turning analysis into practical recommendations, • Exposure to tools such as Google Tag Manager, ContentSquare or equivalent customer behaviour platforms is highly beneficial, • Ability to communicate confidently with senior stakeholders and challenge constructively where needed, • Commercially minded, proactive, and comfortable working in a fast-paced, evolving environment Additional experience that could be helpful • Ecommerce platform exposure such as Salesforce Commerce Cloud or Shopify, • Knowledge of digital marketing metrics including CPA, conversion, and CLV, • Awareness of AI-enabled analytics, predictive tools, or emerging technologies in digital insight

Job Title: Performance Marketing Manager Salary: £50,000 - £55,000 Location: Euston / Hybrid Hours: Monday to Friday, 9 – 6 Job Summary We’re entering an exciting stage of growth and are looking for a hire who can help build and scale a high-performing acquisition and retention engine. As our Performance Marketing Manager, you’ll play a critical role in driving measurable growth, with a primary focus on email marketing, CRM automation, and lifecycle performance, alongside oversight of paid media channels. You’ll own the strategy, execution, and optimisation of automated customer journeys across acquisition, nurture, retention, and reactivation ensuring we maximise customer engagement, conversion, and lifetime value. At the same time, you’ll bring strong hands-on experience across paid channels to help drive efficient customer acquisition and support broader growth goals. Key Responsibilities Email Marketing & Marketing Automation (Primary Focus) • Own and optimise end-to-end email marketing strategy across acquisition, onboarding, retention, re-engagement, and win-back campaigns., • Build, manage, and optimise automated customer journeys and lifecycle workflows., • Develop audience segmentation and personalisation strategies to improve engagement and conversion., • Create and execute email testing strategies across subject lines, messaging, creative, offers, and send times., • Manage CRM database health, customer segmentation, and data hygiene., • Monitor key lifecycle KPIs including open rates, click-through rates, conversion, retention, and customer lifetime value., • Work closely with content and design teams to develop high-performing lifecycle campaigns. Paid Media Management • Manage and optimise paid acquisition campaigns across Google Ads, Meta Ads Manager, LinkedIn Ads, TikTok Ads, and other relevant channels., • Execute campaign setup, audience targeting, bid optimisation, and budget allocation., • Manage retargeting campaigns across paid social and display platforms., • Continuously test creatives, audiences, and bidding strategies to improve CAC and ROAS. Analytics & Performance Optimisation • Build dashboards and deliver actionable performance insights., • Identify growth opportunities through experimentation and ongoing optimisation., • Partner with product, content, design, and commercial teams to align campaigns with business objectives., • Manage external agencies where needed while maintaining ownership of performance outcomes. Requirements • 5+ years of experience in performance marketing, with strong expertise in email marketing, CRM automation, and lifecycle marketing., • Hands-on experience with email/CRM platforms such as HubSpot, Klaviyo, Braze, Salesforce Marketing Cloud, Marketo, Mailchimp, or similar., • Proven experience building automated lifecycle campaigns that drive measurable retention and revenue growth., • Experience managing campaigns across paid media and paid social., • Excellent communication, organisation, and stakeholder management skills., • Experience using AI tools such as ChatGPT to improve efficiency and workflows. What Excellent Looks Like • Deep expertise in lifecycle marketing and customer retention strategy., • Strong hands-on platform capability across both email automation and paid media tools such as Google Ads, Meta Ads Manager, LinkedIn Campaign Manager, TikTok Ads Manager., • Ability to build scalable automation systems from the ground up., • Strong testing mindset and passion for optimisation., • Experience managing a team while staying hands-on.

Partner Program Manager Global SaaS | AI / Developer Tools / DevSecOps I’m partnering with a global, profitable SaaS scale‑up operating at the forefront of AI‑driven software development to hire a Partner Program Manager. This business is widely recognised as a leader in AI code review, verification, and software governance, working with modern AI coding tools and trusted by a large proportion of Global 100 enterprises. The platform plays a critical role in ensuring AI‑generated code is secure, reliable, and production‑ready — an increasingly mission‑critical problem for engineering teams. With strong momentum, long‑term profitability, and global customers, they’re now investing in a best‑in‑class partner ecosystem to scale reach, technical credibility, and services capability worldwide. The Opportunity This is a genuinely strategic partner role, not a traditional resale‑led channel position. The Partner Program Manager will design and run a value‑based partner program that rewards: • Technical excellence, • Certification depth, • Services capability, • Community and brand contribution, • Go‑to‑market impact You’ll work across boutique DevSecOps VARs, specialist consultancies, global SIs, and distribution partners, building a frictionless, self‑service experience underpinned by strong incentives, tooling, and enablement. There’s real ownership here — you’ll be shaping how the partner ecosystem works end‑to‑end. What You’ll Be Responsible For Partner Program Design • Architect and evolve a tiered partner framework, moving away from pure volume‑based metrics toward value creation., • Define how partners progress based on certifications, enablement, technical depth, and GTM contribution. Partner Enablement • Work with Enablement, Engineering, and Services to build onboarding paths, certification tracks, and services playbooks., • Ensure partners can confidently sell, implement, and support a technically complex platform. Incentives & Commercial Levers • Design and manage referral fees, MDF, rebates, and performance‑based incentives aligned to strategic priorities., • Introduce targeted sales and technical incentive programmes to drive focus areas. Tooling & Operations • Own the PRM system (end‑to‑end)., • Automate deal registration, value tracking, tier advancement, and reporting to create a smooth partner experience. Ecosystem & Go‑to‑Market • Collaborate with Product Marketing on “Partner‑in‑a‑Box” assets., • Help partners clearly articulate technical and commercial value to end customers. Measurement & Insight • Define and track KPIs such as partner‑sourced revenue, partner‑influenced ACV, certification coverage, and partner technical health. Partner Advocacy • Act as a key point of contact and programme ambassador for senior partner stakeholders., • Represent partner needs internally and drive cross‑functional alignment. Background They’re Looking For • 5+ years experience in Partner / Channel Program Management within a SaaS vendor., • Experience in developer tools, DevOps, cloud, security, or data platforms is highly desirable., • Strong exposure to value‑based or capability‑led partner models (rather than pure resale)., • Comfortable owning programmes operationally — strong with Salesforce and PRM tools (Impartner, Allbound, Channel Mechanics, etc.)., • Able to influence cross‑functionally and communicate confidently with senior external partners., • Commercially aware, technically curious, and highly organised.

Salesforce Marketing Cloud Audience & CRM Manager Events London\n\nRole details\n\nTitle: Salesforce Marketing Cloud Audience & CRM Manager \nIndustry: Events \nLocation: London City and home working hybrid\nSalary £60-75,000 \n\nThis is a new and exclusive opportunity for a hands‑on Audience & CRM Manager to join the marketing function of a growing organisation undergoing a significant scale‑up programme. This role sits at the intersection of CRM, audience strategy, marketing technology, and data, acting as the bridge between local marketing teams and the central data/analytics function.\n\nThis is a mid‑level role, suited to someone who has previously set up and run CRM and audience journeys, understands marketing cloud platforms, and is curious and confident working with data, without needing to be a deep technical specialist.\n\nThe role is approximately 70% marketing/CRM focused and 30% data‑oriented.\n\nKey Responsibilities\n\nCRM & Audience Strategy\nMarketing Technology & Platforms\nData & Insights (Light Technical Focus)\nTeam & Operational Support \n\nWhat we are looking for:\n\nProven experience as a CRM Manager / Audience Manager in a marketing environment\nStrong understanding of Salesforce Marketing Cloud platforms and automated CRM journeys\nExperience working with fan/customer data, segmentation, consent, and marketing performance \n\nThis is a really interesting opportunity within a thriving business and a great opportunity for you to build a career\n\nFor more information, and the chance to be considered, please do send through a CV\n\nGood luck!\n\nTo find out more about Huxley, please visit \n\nHuxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC(phone number removed) England and Wales

The opportunity We're hiring a Lead Engineer to run the engineering function on our largest hospitality client — a household UK brand operating across 2,700+ venues — and to manage a team of six Data Engineers working across Databricks and Treasure Data. This is a senior technical leadership role. You will own the engineering roadmap across both platforms, set the bar for how we design and ship, and be the person clients trust when things get hard. You will also shape the standards, tooling and career development for one of our most critical pods. The work speaks for itself: a Single Customer View built on Treasure Data, advanced analytics and ML in Databricks, and real-time omnichannel activation through Braze. The programme consistently beats its commercial targets — YoY by an average of over 34% across the last two years. Your job is to keep it doing that, and to find the next gear. What you'll do • Lead the engineering roadmap across Databricks and Treasure Data for our largest hospitality client — setting technical direction, quality bars and delivery cadence., • Manage, coach and grow a team of six Data Engineers — unblock daily work, run 1:1s, own career development, and set standards for code review, testing and on-call., • Shape solution design and effort scoping on new workstreams — partnering with Solution Architects, Strategic Services and Client Delivery to translate business problems into technical proposals clients can buy into., • Act as the senior technical voice in client conversations — presenting architecture, defending trade-offs, and telling clients what needs to happen, not just what they want to hear., • Drive DevOps and engineering excellence — CI/CD, infrastructure-as-code, observability, environment management and secure, repeatable deployments across both platforms., • Partner cross-pod with Customer Activation, Data Science & Analytics, Marketing Automation and Full Stack Development — because we win as One Silverbullet, not as siloed teams., • Own technical quality and production stability — you're the last line of defence before something goes wrong, and the first person we look to when it does. Your skills and experience • Strong, hands-on SQL expertise — including deep experience with CDPs that are SQL-native. Treasure Data is a significant advantage; exposure to mParticle, Tealium, Segment or Salesforce CDP will translate., • Production-grade PySpark / Databricks experience — building scalable data pipelines, optimising performance, and operating Delta Lake / Lakehouse architectures in a real production environment., • Solid DevOps craft — CI/CD pipelines, Git-based workflows, infrastructure-as-code (Terraform or similar), monitoring, alerting, and calm handling of production incidents., • Proven experience leading a data engineering team — not just senior IC work. You've managed people, set standards, and grown engineers into stronger engineers., • A consulting mindset — comfortable client-facing, able to translate technical concepts for non-technical stakeholders, and confident running a workshop or defending a design in a steering committee., • Solid solution design and effort scoping — you can take a loose business problem, shape it into an architecture, break it into deliverables, and put a credible number against it. Nice to have • Experience with MarTech / CRM activation platforms — Braze, Salesforce Marketing Cloud, Talon.One, Hightouch, LiveRamp., • Background in consumer-facing sectors — hospitality, travel, retail, CPG or media., • Cloud platform certifications — AWS preferred; Azure or GCP equally welcome., • Familiarity with GDPR, consent management and data governance in a marketing context., • Exposure to AI / ML use cases applied to customer data — personalisation models, churn prediction, LTV, next-best-action decisioning. Why this role matters This client is one of the most meaningful engagements in our portfolio — and the work has a direct line to our 2026 company objectives around revenue growth, gross margin and employee retention. The data and MarTech infrastructure you lead will profile, model and engage millions of customers in near real-time. You will join a business that is trading profitably for the first time in its history, in a pod that is central to that story, reporting to the Head of Technology and Product with the backing of One Silverbullet — not a fragmented capability team. If you want to build the Intelligence Layer for one of the UK's most loved hospitality brands — and grow a team of engineers while you do it — we'd like to talk. TEAM 6 Data Engineers REPORTS TO Head of Technology & Product About Silverbullet Silverbullet is a specialist boutique partner at the intersection of data, technology and customer marketing activation. We are not a full-service agency. We are not a technology vendor. We are the team brands and partners bring in when the gap between ambition and production needs closing. We work with some of the world's most recognisable brands — Heineken, Mars, Sony, easyJet, ITV and Flight Centre among them — building the data infrastructure, MarTech and CRM systems that power intelligent customer experiences. We don't sell outputs. We sell outcomes. And when we walk in, we tell clients what needs to happen — not what makes the most impressive slide. “We win as One Silverbullet, or not at all. Our value multiplies every time the data, tech, CRM and activation teams refer and build together.”

Job Summary We are looking for an experienced professional with strong hands-on expertise in designing, implementing, and deploying Amazon Connect-based contact center solutions on AWS. The role involves building scalable, secure, and automated contact center architectures integrated with enterprise systems and CRM platforms. Key Responsibilities • Design and implement Amazon Connect architecture and end-to-end contact center solutions, • Develop and manage contact center workflows including IVR design and call routing strategies, • Integrate AWS services such as Lambda, API Gateway, IAM, and CloudWatch to build scalable solutions, • Work on CRM integrations with platforms like Salesforce and ServiceNow, • Implement telecom-based solutions using SIP, VoIP, and PSTN technologies, • Build automation solutions using Infrastructure as Code (Terraform and CloudFormation), • Support CI/CD pipelines and deployment automation for cloud-based applications, • Collaborate with stakeholders to gather requirements and deliver technical solutions, • Ensure best practices in software engineering, solution architecture, and system design Mandatory Skills • Strong hands-on experience with AWS Infrastructure (IaaS), • Expertise in CI/CD architecture and DevOps practices, • ServiceNow ITSM implementation experience, • Strong understanding of SOA and Microservices-based architecture, • Experience in software engineering and solution design architecture, • Hands-on experience with Amazon Connect and AWS Contact Center solutions, • Knowledge of AWS services: Lambda, API Gateway, IAM, CloudWatch Good to Have Skills • Salesforce Marketing Cloud / Campaign Operations experience, • ServiceNow ITOM, Event Management, and Functional Testing, • Advanced ServiceNow module knowledge (ITSM and other modules), • Hands-on experience with Terraform and CloudFormation, • Strong problem-solving and analytical skills, • Excellent stakeholder communication and collaboration abilities, • Ability to work in a fast-paced, enterprise-scale environment Skills Mandatory Skills : AWS Iaas, CI/CD Architecture, ServiceNow ITSM, SOA and Microservices Based Architecture, Software Engineering and Design Architecture Good to Have Skills : Salesforce Marketing Cloud Campaign Operations, ServiceNow(ITOM ITSM and other) Functional Testing, ServiceNow-Event Management, Terraform

SC Cleared / Clearable Salesforce Marketing Cloud Developer - 6 months+ - £600-700pd Inside IR35 - London (1-2 days on site per month) Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. Implement tracking, reporting and performanc

What you'll do: Design and develop Salesforce solutions using LWC, Flows, and integrations Support client engagement through campaigns, audience segmentation, and lifecycle journeys Contribute to the evolution toward Marketing Cloud Next / Advanced Work with Data Cloud (Data 360) on ingestion,

The Salesforce Marketing Cloud Developer is responsible for the technical ownership, development and optimisation of KOKOs Salesforce Marketing Cloud and its integration with Sales Cloud. Sitting at the intersection of marketing, digital and CRM, the role requires a hands-on developer with strong co

What you'll be doing: Design, build and deploy end-to-end customer journeys using Journey Builder, including multi-step, branching and re-entry journeys across email, SMS, push and social channels Develop and manage email campaigns using Email Studio, including template development with AMPscript an

What you'll do: Design and develop Salesforce solutions using LWC, Flows, and integrations Support client engagement through campaigns, audience segmentation, and lifecycle journeys Contribute to the evolution toward Marketing Cloud Next / Advanced Work with Data Cloud (Data 360) on ingestion, model

Key experience required: * Salesforce Marketing Cloud development experience * Journey Builder & multi-channel campaign delivery * AMPscript and/or SSJS Scripting * Automation Studio & Email Studio * Marketing Cloud Connect/Salesforce CRM integration * Data Extensions, segmentation and personalisati

Salesforce Marketing Cloud Audience & CRM Manager Events London. Title: Salesforce Marketing Cloud Audience & CRM Manager. This is a new and exclusive opportunity for a hands‑on Audience & CRM Manager to join the marketing function of a growing organisation undergoing a significant scale‑up prog

A leading football club in England is seeking a Salesforce Marketing Technology Lead to manage the technical aspects of their data and marketing cloud platforms. This role is vital for enhancing customer experiences through data integration and personalized marketing journeys. The ideal candidate wi

Salesforce Architect Location: London (Hybrid) Contract: Permanent Level: Senior / Lead Overview An established financial services organisation is undergoing a major Salesforce transformation, migrating the endtoend client lifecycle onto Salesforce Financial Services Cloud. We are seeking an experienced Salesforce Architect to provide hands on technical leadership, own platform architecture, and guide delivery through transformation into longterm inhouse ownership. This role sits at the heart of the Salesforce Centre of Excellence and will shape a scalable, secure and compliant enterprise Salesforce platform. Key Responsibilities Own the end to end Salesforce architecture, ensuring alignment with enterprise standards, regulatory expectations and target?state client journeys Translate complex business and regulatory requirements into scalable, well governed Salesforce solutions Provide hands on leadership across Lightning Web Components (LWC), Flows and Apex, setting development standards and patterns Act as technical authority for Financial Services Cloud data modelling, including Person Accounts, households and relationship structures Design and govern integrations using API?led and event?driven approaches Lead technical delivery alongside external partners during transformation, ensuring effective knowledge transfer Establish and enforce CI/CD and release management practices (e.g. Copado) Mentor and coach Salesforce developers, providing code reviews and technical escalation Partner closely with Product and Architecture teams to manage technical risk and delivery roadmaps Ensure long?term platform reliability, performance and sustainability Essential Experience & Skills Proven experience designing and delivering enterprise scale Salesforce solutions Strong hands on expertise with Salesforce Financial Services Cloud Advanced Salesforce development skills (LWC, Apex, SOQL/SOSL, Flows) Experience delivering complex Salesforce integrations (REST/SOAP, middleware) Deep understanding of Salesforce security, sharing models and governor limits Experience leading development teams or acting as a technical design authority Practical experience with CI/CD and release governance Strong stakeholder engagement and communication skills Salesforce Platform Developer I certification (or equivalent experience) Desirable Experience within financial services, wealth or asset management Exposure to OmniStudio (FlexCards, OmniScripts, Integration Procedures) Familiarity with Salesforce Data Cloud concepts Experience with Marketing Cloud (current or next?generation capability) Platform Developer II or Financial Services Cloud accreditation What Success Looks Like Delivery of a stable, scalable and compliant Financial Services Cloud platform High?quality, maintainable architecture with minimal production issues Smooth transition from consultancy?led delivery to in house ownership Reliable, well?governed releases with strong test coverage A confident development team supported by clear standards and mentoring Location & Working Model London?based role with a hybrid working model Opportunity to play a pivotal role in a high profile Salesforce transformation

Salesforce Data 360 Architect 6 Months Mostly remote- 3-4 days per month in London £Market rate (Inside IR35) My client, a government body are seeking a Salesforce Data Cloud Architect to join their Salesforce Practice in UK&I. This role will play a key part in driving data driven innovations, providing data-driven insights and enabling data-driven decision-making for our enterprise customers. Key Responsibilities Lead Salesforce Data Cloud solution design and implementation Act as the SME for Salesforce Data Cloud/Data 360 Design scalable data models, integrations, and customer data strategies Work with stakeholders to translate business requirements into technical solutions Support pre-sales, solution estimation, and best practice guidance Provide technical leadership across full project lifecycles Mentor teams and drive knowledge sharing Required Experience Strong hands-on Salesforce Data Cloud experience Data Streams Identity Resolution Segmentation & Activations Unified Data Model Transformations & Insights Experience delivering end-to-end Salesforce Data Cloud implementations Strong integration experience (REST APIs, ETL, third-party platforms) Solid SQL and data architecture knowledge Experience integrating with platforms such as Snowflake, Databricks, AWS, BigQuery, or Tableau Salesforce Data Cloud Consultant certification Nice to Have Experience with Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, or Loyalty Management Additional Salesforce certifications Cloud platform knowledge (AWS, Azure, GCP) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change

A large Charity in London is seeking a Data and Insight Manager to lead the supporter data and insight strategy to strengthen their understanding of supporters and drive sustainable income growth. This is an excellent opportunity for 12 months to lead the data team and provide insight into how to implement new data technology, as well as support them whilst they go through a period of change. In the next 18 months there will begin a new CRM implementation and you will be able to help provide insight and use your experience of marketing CRM's to support them through that journey. Overview of the role includes: Develop and lead a supporter data strategy with teams across supporter engagement and fundraising that aligns with fundraising and engagement ambitions. Champion the use of and maintain procedures for high‑quality supporter data, automation, AI experimentation, insight and analytics to enhance decision‑making, deepen supporter understanding and drive sustainable income growth. Lead cross‑functional teams to design and deliver complex data and technology initiatives, ensuring effective governance, alignment with priorities, and thorough management of timelines and resources. Inspire, lead and develop the supporter data and insight team, which consists of four direct reports Act as a strategic voice for supporter data across the organisation, advocating for ethical data practices, strengthening data literacy, and building organisational buy‑in for innovation, automation and evidence‑driven decision‑making. Act as the Data and Business Lead for the multi-year CRM transformation programme, ensuring the new technology ecosystem meets supporter, fundraising and organisational needs. Lead all CRM supporter data management activities, ensuring data structures and processes enable high‑quality analysis, reporting and supporter engagement. Maintain and enhance CRM data to ensure accurate, comprehensive and actionable insight for teams across the organisation. Oversee the delivery and optimisation of automated supporter journeys, embedding best practice and continuous improvement. Drive the technological capability to deliver personalised and targeted content strategies, informed by segmentation, behavioural insight and predictive modelling, to increase engagement and conversion rates. Develop reporting frameworks and insight-sharing processes, including the creation and maintenance of dashboards in Power BI, to ensure timely, accessible insight across the organisationKey experience required Includes: Extensive and demonstratable experience in supporter data, database and insight roles, including management positions leading high‑performing and thriving teams Experience using SQL and API back-end technologies as well as Apteco Marketing Suite desirable Experience feeding in the data design to CRM migration programmes, ensuring effective integration, configuration and administration to support fundraising and engagement. Experience migrating to Salesforce Marketing Cloud and Microsoft Dynamics desired. Experience of analysing business needs and successfully implementing database and technology driven solutions to meet them Proven experience of data analysis skills in a direct response environment, as well as a good knowledge of statistical principles, excellent numeracy skills and an ability to manipulate, analyse and interpret data for presentation to key stakeholders. Advanced knowledge of tools such as Power BI required. Experience working in Charity previously is highly desirable or a similar sized Public and not for profit organisation

Salesforce Functional Consultant Rate • £700-£740 per day (Inside IR35, total to umbrella) Duration, • 6 months initial (very likely to extend) Location, • Midlands / Birmingham (2 day per week onsite) Overview: We're working with a well-established organisation undergoing a major Customer Experience transformation programme. They're implementing a brand-new CRM ecosystem built on Salesforce. This is not a pure architecture role, instead it's a blended Architect / Functional Consultant position, focused on supporting delivery teams, advising on solutions and helping guide ongoing development and decision-making. The Role: You'll sit within an agile delivery environment, acting as the bridge between architecture, functional design and engineering teams. Provide ongoing solution guidance across Salesforce and SAP integrations Act as the subject matter expert for Salesforce across the programme Support developers with ad hoc design decisions and problem solving Ensure alignment with the existing architecture (already defined) Contribute to solutioning and optimisation rather than greenfield design Engage with stakeholders across technology and business teams This role is less about defining architecture from scratch and more about hands-on consultancy, refinement and delivery support. Skills & Experience: We're looking for someone who can operate across both architecture and functional domains: Strong experience across Salesforce Clouds: Service Cloud Sales Cloud Marketing Cloud Experience Cloud Proven experience as either: A Salesforce Architect who has moved into functional delivery, OR A Senior Functional Consultant with strong architectural understanding Experience integrating Salesforce with SAP or similar enterprise back-end systems Comfortable working in agile, build-phase environments Strong stakeholder engagement and problem-solving mindset Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. TPBN1_UKTJ

Senior Salesforce Engineer (Financial Services Cloud) London | £90,000 + benefits Overview We're seeking a Senior Salesforce Engineer to help deliver and evolve a strategic Salesforce Financial Services Cloud (FSC) platform. You'll play a key role in building, enhancing, and supporting solutions as the business transitions to in-house platform ownership. Working within an Agile team, you'll deliver scalable, secure, and high-quality Salesforce capabilities. Key Responsibilities Develop and enhance Salesforce solutions using declarative and programmatic approaches Build with Lightning Web Components (LWC), Flows, and integrations Configure and support FSC features (Person Accounts, households, Action Plans, etc.) Design and implement integrations using REST/SOAP APIs Collaborate with Product Owners, BAs, and Architects to translate requirements Support testing, releases, and CI/CD processes (Copado) Troubleshoot issues and contribute to continuous improvement Ensure compliance, security, and maintainability of solutions Skills & Experience Essential: Strong Salesforce development experience in delivery-focused roles Hands-on with LWC, SOQL/SOSL, and Flows FSC experience or complex Salesforce data models Knowledge of security models, sharing, and governor limits API integrations experience Agile team experience CI/CD tooling (ideally Copado) Salesforce Platform Developer I certification Preferred: Financial services or regulated environment experience OmniStudio (FlexCards, OmniScripts, Integration Procedures) Exposure to Data Cloud (Data 360) Marketing Cloud experience Post-implementation support (Day 2) FSC Accredited Professional certification