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  • Duty Manager 4 on 4 off
    Duty Manager 4 on 4 off
    7 days ago
    £16.68 hourly
    Full-time
    Temple, London

    Job Ref: 13676 Branch: Apex Temple Court Hotel - London Location: Apex Temple Court Hotel, London Salary/Benefits: £16.68 per hour and excellent company benefits and perks Contract type: Permanent Hours: Full Time Hours per week: 40.25 Posted date: 19/10/2026 Closing date: 30/11/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Duty Manager in London. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 20.5 days holiday based on 4 on 4 off shift pattern, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As Duty Manager you will be responsible for ensuring the team delivers an effective and enjoyable experience to all guests. You will assist in leading the reception team to deliver high levels of quality and act as the main point of contact for all hotel emergencies. Your responsibilities will include: • Be present in lobby and reception during peak times and support your team, • Promote selling culture amongst the FO team, review results daily, • Lead reception team and porters to deliver exceptional arrival and departure experience, complete regular quality checks, • Monitor and maintain safe and secure working environment for all hotel colleagues and guests, resolve and report any issues, • Act on all guest feedback, positive and negative. Respond to Guest reviews and update guest profiles accordingly., • Ensure all pre- and post stay communication is sent to applicable guests, • Ensure compliance with all Apex financial, privacy, data security and H&S procedures, • Maintain correct records & communications so they can be tracked effectively, • Proactively manage poor performance and act as a role model for your team, • Liase with Housekeeping management on daily basis to ensure outstanding guest experience, • Plan and communicate VIP arrivals to hotel team, • Walk about of the property and picking up on details which require attention as well as Health & Safety matters which need action. About You: As a Duty Manager, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Duty Manager. With this in mind, we are looking for a Duty Managers who: • Can deliver excellent standards, • Uses initiative, • Is self-aware and able to evaluate their own work, • Has a customer service attitude, • Has the ability to multi-task and provides excellent attention to detail, • Holds a genuine desire to provide a Warmer Welcome to our guests, • Already have hotel front office experience or have worked at a supervisory or management level. Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

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  • Receptionist / Administrative Assistant
    Receptionist / Administrative Assistant
    1 month ago
    £13–£13.5 hourly
    Part-time
    London

    Private Mental Healthcare Service in London is looking for an administration assistant on a temporary/part-time basis. When necessary, we need someone who is willing to work flexible hours and on Saturdays. An Administration Assistant is responsible for providing administrative support to clients, answering phone calls, maintaining communication with staff and clients, assisting with executive administrative tasks, interacting with service providers, and maintaining a professional demeanour at all times. You will report to the current practice manager or whoever is the practice manager at the time of your employment for the items below: Your duties and responsibilities will be: ● Greeting visitors to the facility warmly and offering them help immediately ● Providing customer support ● Representing the business with a positive attitude and professional appearance ● Taking and directing calls and messages ● Completing administrative tasks like filing and delivering and accepting mail ● Cleaning, organising and maintaining the reception and waiting area ● Checking rooms to ensure they are left in line with the practice regulations after each clinician ● Keeping basic office supplies like pens stocked and accessible to visitors ● Signing in visitors and monitoring their adherence to room use times ● Assisting the triage clinician, in conjunction with the practice manager, in the triaging process via telephone and email ● Tracking referrals ● Answering questions about products and services offered by the practice ● Booking rooms for clinicians ● Interacting with other departments, such as Information Technology (IT), when someone needs more technical assistance ● Maintaining front door security and reporting any suspicious activity ● Processing sales and/or assisting clients with payments and raising invoices on the system ● Engaging in public relations or marketing to a minor degree ● Ensuring the coffee area, kitchen and fridges are fully stocked ● Informing practice manager of order which need to be made (stock control) ● Assisting with basic social media and marketing when required

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  • Night Porter
    Night Porter
    2 months ago
    £12.71 hourly
    Part-time
    Romford

    NIGHT PORTER Starting Salary: £12.71 per hour We're looking for a reliable and responsible Night Porter to join our friendly hotel team. You'll be the face of the hotel overnight, making sure our guests are welcomed, looked after and able to enjoy a safe, peaceful night's sleep. Towards the end of your shift, you'll help get breakfast ready so our morning team can start serving as soon as they arrive. Hours: This is a waking night role, 2–3 nights per week on a rotation covering Tuesday, Wednesday, Thursday and Sunday. • Tuesday to Thursday: 10:00pm – 6:30am, • Sunday: 10:00pm – 7:00am Key duties: • Check in late-arriving guests and handle their payments, • Serve drinks from the bar to guests, • Carry out regular security checks of the building to keep guests and property safe, • Deal with guest requests and queries during the night, • Respond calmly to any issues or emergencies, following hotel procedures, • Light cleaning of the bar, kitchen and reception areas, • Breakfast help: set up the breakfast tables, lay out cereals, milk, juices and bread, and start preparing the sausages and bacon ready for the breakfast team, • Hand over to the morning team at the end of your shift What we're looking for: ✅ Reliable, trustworthy and honest ✅ Comfortable working alone and staying alert through the night ✅ Friendly, polite and professional with guests ✅ Confident handling cash and card payments ✅ Calm and sensible under pressure ✅ Happy to help with breakfast preparation and follow good kitchen hygiene ✅ Food hygiene certificate an advantage (training can be provided) ✅ Previous hotel, reception, bar or security experience preferred but not essential ✅ Must be 18 or over and have the right to work in the UK Benefits: ✔ Free on-site parking ✔ Casual dress ✔ Supportive team environment ✔ Immediate start available

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