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eCommerce Trading Executive Salford About Us VonHaus is a fast-growing, international eCommerce business with operations across the UK, Europe and the Far East. We design and sell high-quality home, kitchen and outdoor products, combining great value with outstanding customer experience. As a partially employee-owned business, our people are central to our success. We are building an inclusive, collaborative environment where everyone has a voice and a stake in our future. The Opportunity We’re looking for an eCommerce Trading Executive to join our Commercial team and take ownership of product performance across multiple online channels. This is a practical, commercially focused role where you’ll use data to influence decisions, optimise trading performance, and directly impact revenue growth. If you enjoy turning insights into action and want to develop quickly in a high-growth environment, this role offers a clear path forward. What You’ll Be Doing You’ll manage and optimise a portfolio of products across our website and key marketplaces, with a focus on driving sales and profitability. Your responsibilities will include: • Analysing sales performance, trends, and customer behaviour to identify growth opportunities, • Forecasting demand and supporting stock and trading decisions, • Developing pricing and promotional strategies based on competitor analysis and market trends, • Collaborating with marketing and creative teams to improve product visibility and conversion, • Identifying opportunities to enhance product ranges, including features, positioning and pricing, • Supporting wider commercial initiatives to improve trading performance across categories What We’re Looking For We’re looking for someone commercially curious, analytical, and eager to develop in an eCommerce environment. You’ll bring: • Strong numerical and analytical skills, with confidence working with data, • High attention to detail and a structured approach to problem-solving, • Clear communication skills and the ability to work cross-functionally, • A good understanding of digital marketing and online trading principles Experience in eCommerce, marketing, or a commercial role is advantageous but not essential. A degree is helpful, but we value mindset and capability just as highly. What You’ll Get • Salary: £25,101 – £29,300 (depending on experience), • Tax-free bonus through our Employee Ownership Trust, • Clear progression pathway to Senior eCommerce Trading Executive, • Hybrid working (Manchester M3 office + home working), • Enhanced annual leave, enhanced maternity / paternity leave and company sick pay, • Employee Assistance Programme, • Staff discount on VonHaus products, • Optional subsidised Health Cash Plan (Medicash), • Regular team and company social events, • Recognition and reward schemes Why Join VonHaus? You’ll be part of a fast-paced, supportive team where your ideas are valued, and your development is actively invested in. We combine a strong commercial focus with a collaborative culture, giving you both responsibility and support from day one. Other companies may refer to this role as: eCommerce Executive, Trading Executive, Marketplace Executive, Digital Marketing Executive, Product Executive, Merchandiser, or Data Analyst.

Technical Account Manager London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organisation to transform raw behavioural data into governed, high-fidelity fuel for AI-powered applications—including advanced analytics, real-time personalisation engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviours, hyper-personalise customer experiences, and detect fraud in real time. The Opportunity The Technical Account Manager (TAM) sits within our Technical Services team and reports to the Technical Account Management Lead. This customer-facing role blends technical expertise with consultative support, helping customers solve problems and get value from their data using Snowplow. We view customer activation as key to retention and success. TAMs work closely with clients to understand their data goals and design tailored implementations that drive business outcomes. We’re looking for a technically savvy, data-driven individual who thrives in a fast-paced environment and enjoys working with data teams to co-design solutions, implement use cases, and demonstrate impact. The role involves close collaboration with cross-functional teams—Engineering, Product, Sales, Support, and Marketing—to optimise customer strategies and expand use cases. What you'll be doing: ● Partner with various Snowplow team members to support customer accounts, collaborating with them to deliver value within their unique and complex organisations.● Provide consultation and advisory support to customers regarding solutions and use case development, by providing actionable execution of success criteria and solutioning complex problems.● Work with customers to identify, diagnose and resolve technical challenges with their Snowplow solution – including front-end implementation, data modelling, real-time data processing, and more.● Educate and enable our customers through tailored workshops and advisory sessions.● Collaborate with our Solution Architects, to develop and evolve technical assets such as data models, implementation strategies, architectures, and supporting code to bring value to our customers as well as our internal teams.● Develop domain expertise in key verticals through deep customer collaborations, general research and industry events/conferences.● Work closely with the Customer Success and Strategic Account Management teams to develop long-term strategies and roadmaps for activation and adoption of Snowplow’s products. ● Continue learning and staying current with our products and related technologies, to assist and train both customers and other team members We’d Love to Hear From You If Have: ● A solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies in the modern data stack.● Experience working either client-side or agency-side as an analyst, analytics engineer, data engineer, data consultant, or data scientist.● SQL and data modelling experience, and proficiency at manipulating data.● Experience with direct management of a customer portfolio for continual successPrevious experience designing and implementing complex software solutions, including gathering/developing requirements and interacting with senior technical stakeholders (e.g. CTO, VP, Tech Lead). ● Previous experience of using Snowplow, (either BDP or open source) is ideal but not required What We Offer You in Return: 💰 A competitive package, including share options🧘 Flexible working🏖 A generous holiday allowance no matter where you are in the world💻 MacBook and home office equipment allowance👪 Enhanced maternity, paternity, shared parental and adoption leave Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.

The Opportunity: Our client, a leading logistics and infrastructure company, is seeking a skilled FP&A Analyst to join their team based in Teesside. The role offers a unique opportunity to play a key role within a vital national infrastructure business and will be suited to a strong analyst and modeller. Main duties/responsibilities: • Lead the monthly financial reporting and forecasting process, including preparation of management and board packs., • Coordinate and produce board-level financial presentations and budget documentation., • Manage the annual budgeting process, long-term and short-term cash flow forecasting, and revenue/capex forecasting., • Monitor and report on financial risks, opportunities, and debt covenants., • Collaborate with external finance stakeholders on financial modelling and investor presentations., • Conduct project appraisals, including IRR and cash flow analysis You will be/have: • Qualified Accountant with post-qualification experience., • Strong corporate financial modelling skills in Excel., • Familiarity with OLAP financial reporting systems., • Proficiency in PowerPoint and advanced Excel., • Excellent attention to detail and ability to meet strict deadlines., • Strong communication skills, especially in liaising with senior management and analysts. Benefits: • Salary: £60,000 – £70,000 (depending on experience), • Annual Leave: 25 days (increasing to 30 with service) plus bank holidays, • Pension: Defined Contribution Scheme, • Healthcare: Private medical care, • Other Benefits: Death in service cover, employee discount rewards

📍Cardiff, London or Remote (UK) | 💰 £76,500 to £95,000 + Incentive Awards tied to your performance + | Our team Our Borrowing Collective is building innovative, responsible lending products that give customers greater transparency, flexibility, and control over their money. You’ll be working on Monzo’s credit card products, helping to design, optimise, and grow our lending strategies. This is a high-impact, cross-functional environment where you’ll partner closely with Product, Engineering, Data Science, Finance, and Risk & Control to deliver sustainable, profitable, and responsible growth across our credit card offerings. You’ll operate at the intersection of credit risk, commercial performance, and customer experience, ensuring Monzo’s credit card products remain sustainable, competitive, and customer-focused as they scale. Your day-to-day As a Senior Credit Analyst, you’ll play a critical role in shaping Monzo’s credit strategy across credit card products. Your responsibilities will include: • Design and refine credit underwriting and limit strategies to optimise risk and growth, • Analyse portfolio performance (arrears, utilisation, revenue, losses, vintage curves) and identify actionable insights, • Build and interpret NPV and profitability models to inform strategic decisions, • Develop segmentation frameworks to identify revenue and risk pressure points, • Lead analytical deep-dives into portfolio trends and emerging risks, • Partner with Product and Engineering teams to design and test new features and strategy changes, • Evaluate the commercial and customer impact of pricing, eligibility, and limit decisions, • Present clear, structured recommendations to senior stakeholders, • Support regulatory and governance requirements, ensuring strategies align with policy and risk appetite Locations & flexible working Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles. We love meeting in person, but there’s no pressure to come into the office, even if you’re nearby. You’ll do your best work where you feel most comfortable. We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s school drop-offs, avoiding rush hour, or making time for what matters most. Work the way that works for you at Monzo! 💼 You should apply if You have: • Experience in unsecured lending, ideally within credit cards, • A strong understanding of credit card economics (APR, utilisation, interchange, revolving behaviour, cost of funds, losses). Experience of modelling rewards cards is a plus., • Experience building or influencing credit strategies (e.g. underwriting, limit management, pricing), • Strong analytical and data capabilities, backed up by technical coding skills. SQL is a must-have, Python and Looker experience is a plus, • Experience working with NPV models, profitability analysis, and portfolio forecasting, • Confidence communicating complex analysis clearly to non-technical stakeholders, • Experience collaborating cross-functionally in a fast-paced environment, • An interest in balancing risk, growth, and customer outcomes Bonus points if you have: • Experience working in a regulated UK lending environment, • Exposure to IFRS9, stress testing, or capital modelling, • Experience in experimentation or strategy testing frameworks, • Experience working on business lending products We're on the look out for L40 Senior Credit Analysts at the moment, you can read more in our _ Interview process Our typical process is structured as: • Recruiter call, • Initial hiring manager call, • Take-home task, • Final interviews - (3x) including case study, role-specific, and behavioural interviews Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you 💰£76,500 to £95,000 + Incentive Awards tied to your performance + _ ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits_ #LI-LG1 #LI-Remote

Job Title: Infrastructure Storage Analyst - Spectrum Scale Location:1 day per month at Manchester office / can happen that the bank may ask candidate to visit Coventry's office at Birmingham in future for only 1 day per month Salary/Rate: £316 per day inside IR35 Start Date:Immediately Job Type: Initial 6 month contract CANDIDATES MUST HAVE HANDS ON SPECTRUM SCALE EXPERIENCE Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Infrastructure Storage Analyst with Spectrum Scale experience to join their banking client. Job Responsibilities/Objectives The Infrastructure Analyst - Storage will join an already established Platform team, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes/procedures. An effective team member who provides support and guidance to peers and other team members. Contributes to team efficiency through the creation of accurate technical documentation where required • Responsible for independently troubleshooting and resolving production service incidents, • Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups, • Effectively prioritise tasks to ensure high priority activities are completed first Required Skills/Experience The ideal candidate will have the following: • VMware + enterprise skills like vRealize, SRM, operations manager, • CISCO UCS infrastructure (compute, networking and storage combined into a single unit), • Good knowledge of storage technologies vSAN and VxRail, • Experience with Linux command line technologies, as IBM Storage operates on a Unix interface., • Familiarity with Spectrum Scale protocols, including GPFS, NFS, and SMB in an active-active topology., • Exposure to and application of cluster management within Spectrum Scale, • Familiarity with Spectrum Scale protocols, including GPFS, NFS, and SMB in an active-active topology., • Exposure to and application of IBM Flash Systems - knowledge and experience of replication using global mirror, metro mirror and change volumes, • Exposure to and application of cluster management within Spectrum Scale, Oracle and ESXi environments, • Exposure to and application Spectrum Scale - protocols to include GPFS, NFS, and SMB in active-active topology, • Explore to or awareness of GKLM (SKLM), • Provision and redaction of storage across the IBM storage estate - all technologies, • Experience of working with Linux command line technologies, • Experience of ticket management using ServiceNow, • An appreciation of Cloud technologies (AWS) and associated features, • Knowledge of AWS server administration and features, • An understanding of VMware products including vSphere, vRealize & related technologies, • An understanding of Cisco UCS & HPE infrastructure, • An understanding of virtualisation architectures and some experience supporting If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

Senior Commercial Finance Business Partner Salary: £80,000 - £90,000 p/a dependent on experience plus annual bonus Hours: Monday to Friday, 8.30am to 5.00pm Location: Flexible & Hybrid working Job role: This is an exciting time to join the UK’s largest private healthcare telemedicine who are expanding their Finance Team due to organic growth. Joining a dynamic team focusing on commercial decision-making, forecasting, and business partnering across sales, operations, and technology teams. In this role, you will: Support the preparation of UK forecasts, including rolling forecasts, scenario analysis, annual planning and target setting, and ad-hoc analysis of risks and opportunities. Build and maintain financial models to support operational planning, commercial initiatives, and strategic projects. Analyse financial and operational data to identify performance trends, commercial opportunities, and areas for efficiency or improvement. Deliver commercial and financial recommendations to senior stakeholders to drive business performance. Support evaluation of operational efficiencies, procurement initiatives, and commercial negotiations through data-driven analysis. Assist with strategic projects from a finance perspective, including business case preparation, budget tracking, and monitoring delivery of financial benefits. Develop effective working relationships with stakeholders across the business, acting as a trusted finance partner as you grow in the role. Who we are: Medica is the UK’s leading telemedicine provider, supporting over 50% of NHS trusts with specialist reporting services across the globe. With over 240 head office staff and continued growth, now is a great time to become part of our journey. We welcome applications from all backgrounds and communities to help us build inclusive teams and a diverse workforce. We offer flexible working arrangements to support work-life balance and encourage everyone to be themselves at work. We operate from London Bridge and Hastings and offer flexible remote and hybrid working options, with minimal expectation for travel. Requirements: Minimum +7 years experience in commercial finance, commercial analyst, or similar. Strong Excel and financial modelling skills, with an interest in data and analysis. Ability to translate data and operational metrics into clear financial insight. Comfortable working with forecasts, management reporting, and scenario analysis. Proactive, curious, and confident in taking initiative and ownership. Qualified accountant (ACA, CIMA, ACCA, or equivalent) Core benefits for you: 🕘 Flexible and hybrid working ⚖️ A company culture that promotes work life balance 🌱 Commitment from employers to continued learning and development 🧠 Access to Employee Assistance Programme 💸 Annual bonus 🌍 Enhanced holiday allowance + bank holidays 🕊️ Group life assurance 👵 Pension 🎉 Social events 🤒 Sick pay 🚲 Cycle to work scheme 🌳 Access to free and regular personal development & wellbeing events We request all applicants to complete a confidential equalities monitoring form. The data collected will help us identify recruitment trends and address any concerns. More information about Medica and the work we do can be found here - _ We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant. Your application has been successfully submitted! _

Business Analyst - Wealth Management - Edinburgh, Scotland (Key skills: Business Analyst, Digital Transformation, Business Process Change, Requirement Gathering, Analysis, Documentation, Stakeholder Management, Quality Assurance, UAT, Agile, Change Management, Financial Services, Wealth Management, Business Analyst) Are you a Business Analyst looking to take your career to the next level? Do you want to be part of a prestigious wealth management firm leading a multi-million-pound digital transformation? If you are passionate about driving change, working on cutting-edge financial technology and making a tangible impact in a highly respected organisation, this could be your next big move. Our client, a market-leading wealth management firm based in Edinburgh, is undergoing an ambitious transformation to future-proof its services, optimise business processes and elevate client experiences. With a strong heritage in providing tailored financial solutions to high-net-worth individuals and institutional clients, they are now investing in state-of-the-art technology and innovation to stay ahead of the curve. To support this, they are expanding their change and transformation team and are looking for a talented Business Analyst to drive key digital and process improvement initiatives. This is an exciting opportunity to play a pivotal role in shaping the future of a top-tier financial institution, working alongside senior stakeholders to redesign processes, integrate cutting-edge solutions and deliver high-impact projects. The ideal Business Analyst candidate will have proven experience as a Business Analyst in the financial services sector, ideally within wealth management. A strong background in digital transformation and business process change projects is required. Excellent skills in requirement gathering, process mapping and documentation are essential. Strong stakeholder management and the ability to work with both technical and non-technical teams is required. Experience working in Agile environments and change management initiatives is essential. Knowledge of financial services regulations and compliance is desirable. All Business Analyst positions come with the following benefits: • Annual bonus and profit-sharing scheme, rewarding your contributions., • Hybrid working model, with the flexibility to balance remote and in-office work., • Pension scheme with enhanced employer contributions to secure your future., • Private healthcare, dental, and life insurance - covering you and your family., • Fully funded training & development programs, including industry certifications., • Global mobility opportunities, with options to work on international projects., • Gym membership, wellness programs, and mental health support., • Daily meal allowances and exclusive corporate dining discounts., • Generous holiday package (30+ days) + the option to buy additional leave., • Company-sponsored retreats, networking events and luxury team-building experiences. This is a rare opportunity to be at the forefront of financial services innovation, working for a firm that blends tradition with cutting-edge technology. If you are looking for a high-impact role where your expertise will drive meaningful change, apply today. Location: Edinburgh, Scotland, UK / hybrid working Salary: £60,000 - £80,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. NOIRUKTECHREC NOIRUKREC

The Senior Analyst will also partner with business leaders to provide strategic financial guidance and support key decision-making. We're proudly distributed across the globe, with each market being remote-first. Depending on which market you're joining, you might have office access or be fully remo

Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor. Technical affinity and/or hands-on experience with software implementation. Veeva Systems is looking for a senior, self-motivated Lead Consultant with a passion for

This role can be performed remotely anywhere within the London area, with required travel up to 25% of the time. As a Senior Customer Insights Analyst on our Professional Services team, you will lead customer-facing engagements, focusing on technical and analytical projects for some of our most strategic accounts. Utilizing your Fullstory expertise, you'll help customers achieve new levels of data maturity, providing tailored solutions based on their objectives, enabling them to find insights in the Fullstory platform, and educating them on opportunities to enhance performance, engagement, and overall value attainment. Our team members are naturally curious, entrepreneurial, and dedicated to delivering the best outcomes for our customers. The ideal candidate for this role will be insatiably curious, intrinsically entrepreneurial, and passionate about doing what’s best for our customers.. In a typical day, you might: Serve as a consultant and advisor, building and maintaining relationships with customers who trust our data and recommendations, and derive clear business value from our partnership Engage deeply with new customers to help them deliver specific business initiatives and improve overall product value and adoption Deliver scoped enablement engagements to new FullStory users from our most strategic customers via virtual and/or on-site delivery Leverage your consulting experience to conduct FullStory-driven analyses, synthesize data and present insights across a broad spectrum of industries, products, and use-cases Present clear recommendations geared toward driving action and increasing digital maturity at all levels of our customers’ organizations Advise customers on best practices to enhance data maturity, designing and delivering project plans that align with their technical skills, timelines, and business goals. Deliver summaries and presentations about technical deliverables and insights directly to customers via email and in meetings. Translate them into meaningful opportunities and actions for Fullstory customers. Here’s what we’re looking for: Communication Skills: Strong ability to communicate and present effectively, influencing change at all organizational levels. Consulting Experience: Experience overseeing customer project responsibilities and relationships in a consulting role. Confident bringing a proactive point of view, advising clients on industry best practices. Industry Knowledge: Excellent competencies in Marketing, SaaS, and eCommerce. Innovative Solutions: Experience in building integrations, innovative solutions, and open-source projects. Experience with Digital Experience/Product Analytics Tools: Prior experience with Fullstory or similar tools (e.g., Fullstory, Mixpanel, Amplitude, Adobe Analytics). The impact you will have in 6 Months: Enhanced Customer Data Maturity and Value Attainment: Within the first six months, the Senior Customer Insights Analyst will significantly impact several accounts by guiding customers to achieve higher levels of data maturity. Through tailored Fullstory-driven analyses and actionable insights, they will enable customers to make data-informed decisions, leading to improved engagement, performance, and overall value attainment from the FullStory platform. Strengthened Customer Relationships and Increased Product Adoption: By serving as a trusted consultant and advisor, the analyst will build and maintain strong customer relationships. Through effective enablement engagements and best practice advisories, they will drive increased product adoption and digital maturity, ensuring customers see clear business value from the partnership with Fullstory. The impact you will have in 12 Months: Driving Strategic Business Outcomes and Digital Transformation: Within 12 months, the Senior Customer Insights Analyst will have led multiple high-impact engagements, leveraging FullStory data to provide strategic recommendations that directly influence business initiatives. By presenting clear, actionable insights tailored to industry-specific use cases, they will help customers achieve significant digital transformation, enhancing performance metrics such as user engagement, conversion rates, and overall customer satisfaction. Establishing Long-Term Strategic Partnerships and Expanding Revenue Opportunities: By consistently delivering value and fostering strong advisory relationships, the analyst will position Fullstory as an indispensable partner for strategic accounts. Their influence will not only increase customer retention and satisfaction but also identify opportunities for upsell and cross-sell, contributing to revenue growth and solidifying FullStory’s role in customers' long-term digital strategy. The base salary for this position ranges between £72,000 - £85,000 GBP. Base salary will vary based on relevant experience, job-related skills and qualifications. #LI-Remote #LI-CD1 Fullstory is on a mission to help technology leaders make better, more informed decisions by injecting behavioral data into their analytics stack. The company’s patented technology unlocks the power of quality behavioral data at scale by transforming every digital visit into actionable data and insights. With Fullstory, enterprises can get closer to their customers’ true sentiment and intentions to predict what they want, create personalized experiences, and drive conversion, loyalty, and revenue. Fullstory is headquartered in Atlanta, USA, with regional teams across North America, EMEA and APAC. How we support you: Fullstorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer: Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter. Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians. Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy. Productivity support. We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up. Team events. Connect with fellow Fullstorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites. Paid parental leave. Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances. Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family. Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most. Miscarriage/Pregnancy loss leave. Whether it is for a Fullstorian or their partner – take the time you need. Fullstory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ UK Remote | 💰£40,400 - £50,000 - | ✨ ⭐ Our Workforce Management team We're looking for an experienced and highly skilled Senior Forecast Analyst - Workforce Management (WFM) to join our team at Monzo. This pivotal role requires a forward-thinking individual with expertise in demand forecasting, volume modelling, and headcount planning to ensure optimal resource allocation across our customer operations and service teams. You'll be instrumental in using data-driven insights to predict business needs, mitigate risks, and present actionable strategies to senior leadership. As part of the Workforce Management team, you'll be responsible for creating and maintaining accurate volume and headcount forecasts, providing strategic guidance to leadership, and driving continuous improvement in forecasting methodologies. You'll work closely with cross-functional teams, including operations, finance, and customer service, to optimise workforce deployment, increase efficiency, and enhance overall business performance. 🔑 What you'll be doing • Volume & Headcount Forecasting: Develop advanced, data-driven volume and headcount forecasts using historical data, seasonal trends, business cycles, and other relevant factors. Deliver accurate forecasts across all business units to support operations and service delivery., • Forecasting Models: Design and implement sophisticated forecasting models that account for complex variables such as customer demand patterns, advisor availability, shift patterns, and external factors (e.g., market trends, seasonal events). You'll be skilled in modelling scenarios for various projects across different domains., • Executive Communication & Reporting: Prepare clear, concise, and actionable executive-level reports and presentations on forecast accuracy, trends, and resource requirements. Provide regular updates to senior leadership on forecast performance, insights, and any potential issues or risks. You'll also be able to produce documentation for senior stakeholders., • Data Analysis & Insights: Analyse large datasets, identify patterns and trends, and communicate key insights to stakeholders. You'll be proficient in using BigQuery and Looker to create visualisations and reports that inform decision-making., • Collaboration & Cross-Functional Coordination: Work closely with operations, people (HR), finance, and other departments to align forecasting models with company goals and initiatives. Provide recommendations to improve resource management and staffing levels based on forecast outcomes., • Continuous Improvement: Regularly evaluate the accuracy of forecasts and implement adjustments or enhancements to improve the quality of future predictions. Stay up-to-date with industry best practices, tools, and technologies to improve forecasting processes., • Capacity Planning: Work collaboratively with our capacity planning team and long-term forecasting strategic teams. You'll assist with short-term and long-term capacity planning efforts by translating forecasted volumes into actionable staffing requirements, ensuring service levels are met while optimising resource utilisation. 🤩 We’d love to hear from you if you have… • Demonstrable experience in workforce management, volume forecasting, and headcount planning, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • Expertise in WFM software and tools. Verint experience is preferred., • Strong proficiency in SQL, particularly with BigQuery., • Advanced Google Sheets skills (advanced formulas, pivot tables, and data analysis)., • A proven track record of creating and managing sophisticated forecasting models that drive business outcomes., • Experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • Excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies. 💫 And even better if you have... • Familiarity with business intelligence and data visualisation tools, especially Looker., • Knowledge of workforce optimisation principles and methodologies., • Experience with scenario planning, resource modelling, and strategic capacity planning., • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and senior executives., • The ability to work autonomously, manage multiple priorities, and thrive in a dynamic, fast-paced environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£40,400 - £50,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey 1) Application 2) Video Call with a recruiter 3) Take Home Task 4) 2x Interviews We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them _. Closing date for the role is Thursday 26th at 6pm. #LI-OH #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Help us transform and bring innovation to Drug Safety and Pharmacovigilance! Veeva is looking for an experienced Senior Consultant to join the Safety Professional Services team and support implementations of our Vault Safety solution. We want innovative thinkers with deep implementation expertise who are ready to challenge the status quo with new technology. As a key member of our Professional Services team, you will work side-by-side with customers and our manager to implement Vault Safety. In this role, you will drive the overall delivery of Vault Safety covering the Project Manager and/or Solution Architect role. You will define and drive business processes, drive the project team in delivering the solution, and guide our customers throughout the implementation programs and best practices. Opportunities are available across the UK for this role; this is a 'work anywhere' position, as long as you are close to an airport and are able to meet travel requirements. Qualified UK-based candidates are encouraged to apply. \n What You'll Do • Drive life sciences, customers, in the rapid configuration and implementation of Vault Safety., • Act as project manager and/or solution architect in global or complex implementations across all the different phases: workshop preparation and delivery, requirements gathering, gap analysis, configuration, validation, and customer training., • Deliver subject matter expertise on implementation methodology and best practices., • Collaborate with partners involved during the implementation., • Collaborate with internal and cross-team stakeholders and contribute to the Safety practice development., • Mentor project team and junior consultants. Requirements • At least 5 years of working experience in life sciences industry with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry, • At least 3 years spent in a technology consulting role with solid experience in complex or global implementation projects as one of the following: consultant, business/functional analyst, or project manager, • Excellent knowledge of implementation methodologies for SaaS solution, • Proven ability to deliver on quality, time, and budget, • Longstanding passion for technology and hands-on experiences, • Ability to work autonomously in a dynamic, high-growth environment, • Fast learner, ability to adapt and to embrace changes, • Proactive with good interpersonal skills, a good team player, • Excellent written and oral communications skills in English, • Fluent in a second language: Italian, Spanish, French, or German, • Proficiency in MS Office (e.g. Excel, Word, PowerPoint, etc.), • Ability to travel upon business requirements., • Bachelor’s degree or equivalent required Nice to Have • Fluent in 2nd language: Spanish, French, Italian, or German, • Direct experience with systems such as Oracle Argus, ARISg, and/or other drug safety applications \n #RemoteUK Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ London/Cardiff/UK Remote | 💰£92,500-£125,000 + | ✨ 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives because Money never felt like Monzo ❤️ Our Mission in Borrowing is to enable people's financial goals through better borrowing. Our customers look to borrow money to enable them to achieve something in their lives - whether that’s making a big life event affordable, buying something they need now without affecting their monthly budget, or getting by until payday. And we’re looking to shape this mission by building products that our customers love, whilst scaling those top revenue lines across the business safely. Data is crucial to the success of this mission and Borrowing Analytics Engineers are at the core of how we build, scale and re-architect our Borrowing Data Warehouse to enable Monzo to make better decisions, faster, and help serve Monzo’s customers better. ⭐Our Analytics Engineering team Our Analytics Engineering discipline works in the intersection between data, engineering and our collectives - Money, Borrowing, Operations and Financial Crime and beyond. The AE teams are responsible for building downstream data models from backend services with the desire to make our Data Warehouse a genuine competitive advantage for Monzo. We want a discipline capable of building a reliable and scalable Data Warehouse to support decision making in a cost effective and performant manner. Managers within Data have two primary responsibilities; people and technical products. Your focus will be on helping engineers with their personal and professional development, listening and guiding them through hard times and celebrating their successes. You will also be leading and participating directly in technical initiatives and helping Monzo shape its Data organisation, ensuring the team focuses on valuable work, shipping things with a level of care and attention to detail. There will be a strong focus on delivering best practice across all of our data discipline and helping bring a new level of maturity around Data Governance principles, working in collaboration with others to deliver this. 🔑You’ll play a key role by... Working in a multi-disciplinary team, you will: • Be a hands on leader in building a discipline of exceptional analytics working to make Data at Monzo the gold standard within the industry., • Nurture between 6 and 7 engineers, supporting, coaching and developing high performing engineers through regular 1:1s, continuous feedback and relationships with others., • Aid prioritisation of initiatives and projects, working closely with other leads for each of our Monzo collectives., • Be hands on through participating in the review cycle, architecture and design leadership and development of your own changes to the pipelines, • Be part of the hiring team within Analytics Engineering, • Work closely with other leads to deliver a scalable, consistent approach to governance and best practices., • Drive effective project management of central Analytics Engineering projects, ensuring they’re well scoped and delivered to deadlines., • Establish yourself as a trusted partner to various collectives and the leadership team, with the capacity for getting things done, be it either hands-on or by leading others., • We all own and support the pipelines we contribute to, and on call support out of hours will be expected from time to time as part of this role 🤩We’d love to hear from you if… You have experience managing or mentoring the performance and development of high-performing engineers. • You have strong experience in data warehousing architecture at scale, • You have experience and a passion for leading data warehousing, data visualisation, big data or ETL projects as an analyst, developer, designer or architect., • You know what it takes to hire great engineers within the data space., • You’re equally comfortable working hands on and leading a team. Nice To Haves: • Any experience working within a finance or banking environment, • Experience working in a highly regulated environment (e.g. finance, insurance, gaming, food, health care)., • Experience with any of our stack of dbt, BigQuery and Looker Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything thats listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£92,500-£125,000 ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps Recruiter Screening Call Initial Call Final Loop (3 sessions - case study, collaboration and people leadership This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ For more insight into the AE team at Monzo, check out our _ with John Azzopardi one of our Senior Leaders in AE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our, and 2024_ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. #LI-AS #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleThe Business Consultant (BC) will drive client adoption of the Quantum Metric platform, while ensuring that customers are receiving tangible value through our partnership. The BC engages regularly with customers to provide tailored training aligned to organizational use cases, teaches customers how to apply our technology to solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. • Teach clients how to analyze their data using the Quantum Metric platform to surface defects and opportunities for digital product enhancements, • Develop a consultative relationship with each client via a thorough understanding of their business model, strategy, digital properties, key initiatives, and business goals, • Provide guidance on best practices for leveraging Quantum Metric to solve business problems execute on their digital strategy via daily client interactions, • Lead training sessions across a plethora of use cases to enable customers to be autonomous, while driving adoption across large audiences, • Conduct regular working sessions with clients, product demos, and executive briefings. Travel up to 20% of the time to visit client onsite locations, • Proactively analyze client data using the Quantum Metric platform to inform data-driven improvements to digital experiences, • Create presentations to summarize opportunities for site optimization and revenue recovery. Present findings with data-driven recommendations and supporting analysis to key client stakeholders, • Proactively identify at-risk accounts based on low platform usage, while creating & executing an action plan to drive platform adoption, • Establish and maintain expert level knowledge of product capabilities & configuration options to leverage the Quantum Metric platform to enable customers and surface actionable insights, • Serve as the voice of the customer internally at Quantum Metric, advocating for customer needs and providing input into the development of new platform features, • Partner with account team to secure renewals and support upsell opportunities through enablement and business value, • Fluent in English with optional Spanish or Italian language skills, • 3+ years serving in a digital analytics oriented role: Product/Customer Experience/Optimization/Experimentation Analyst, Consulting, or Professional Services., • Must be able to analyze digital datasets to draw meaningful conclusions and recommendations. Enjoys solving complex problems without straight forward solutions, • Have client-facing experience and be comfortable in a training / subject matter expert (SME) capacity, • A solid understanding of eCommerce, web technologies, digital analytics, and best practices for UX/UI. Familiarity with HTML, CSS, and JavaScript is an advantage, • Experience with digital analytics and experimentation solutions such as Adobe Analytics, Google Analytics, Heap, Tealeaf, Optimizely, Maxymiser, or Adobe Target, • Socially capable and able to build relationships with diverse audiences: senior leaders, middle managers, and individual contributors, both technical and non-technical, • Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities, • Must be a self-starter, who thrives in fast-paced, ambiguous environments, • Empathetic to client concerns and passionate about empowering customers to improve their digital experiences, • Excellent verbal and written communication skills with exemplary presentation skills. Must be comfortable presenting to large audiences of 50+ individuals💻 Recruitment ProcessNote: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest., • Recruiter Screen (30 minutes)- Independent Assessment (1 hour)- Hiring Manager Interview (45 minutes)- Director Interview (30 minutes)- VP, Consulting Services Interview (45 minutes)- Chief Customer Officer Interview (30 minutes)- CEO Interview (30 minutes) 🏆 Perks & BenefitsGroup Health Plans (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendParental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to statutory vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Sick Pay in accordance with statutory requirements Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🐉 About Quantum MetricAs the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business’ bottom line. Today, Quantum Metric captures insights from 40 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

At Target Group, we're not just about deadlines and deliverables; we're about making a real impact in the Financial Services and Technology sectors. We thrive on innovation and the ability to adapt, and we currently have a unique opportunity for an experienced Analyst/Programmer who shares our passion for progress. As Analyst/Programmer (called Design Consultant at Target) you will be focused on solving our business critical challenges with a combination of technical, industry and business acumen. Utilising your key skills you will design software solutions that not only deliver on our client’s requirements but also drive forward Targets technical roadmap. The role is primarily remote, however you may be asked to attend our Cardiff or Newport office when required. What does the role of Design Consultant look like day to day? • Using IBM iSeries (AS/400) to design high quality, scalable, secure and resilient software solutions for Target and the requirements of its existing or future clients., • Utilise effective design capability that can be articulated to clients and internal teams for the development of proposed solutions., • Sit on the internal Design Authority Board (DAB) and review proposed designs to ensure compliance with the agreed terms of reference for Targets technical strategy., • Play a key role in Targets modernisation by utilising your skills and knowledge of the IT industry to shape solutions., • Communicate design decisions, plans, goals and strategies to project teams and senior leadership., • Research, investigate, propose and introduce new technologies/third party applications to ensure Target remains relevant within the market., • Utilise Product, Industry & System knowledge to support the Solution Architect by designing components of the High Level Solution., • Articulate solution designs to software engineering teams to facilitate low level design., • Act as the technical design authority in project delivery, working with technical leads to ensure that the requirements of the solution are implemented in full, • Provide product, system and industry guidance to the project team., • Support the Change project governance process, Design Solution Owner Group and Change SDLC, • Working closely with Sales, Bid and Commercial teams, providing product and technical knowledge support to the bid process., • Support the Solution Architect for all Bid opportunities you are allocated., • Owning the process of engagement with all areas of the business and articulating the proposed solution design., • Providing design estimates for new functional components. The successful candidate will have experience in the following areas: • Subject matter expert within Financial Servicing (Lending and/or Investments), • Client facing experience, • Presentation experience, • Security by Design, • Experience of designing to standards and utilising industry patterns, • AS400 / iSeries experience Not essential, but we'd love it if you had the following experience... • Cloud Deployment (AS/Azure), • IBM Middleware e.g. IBMi, • API Integration e.g. Mulesoft, • Project Delivery Methodologies E.g. Waterfall, Agile, • Tooling e.g. JIRA & Confluence, • SQL Scripting or Programming We're looking for someone who is... • Resilient, • Methodical; can focus on providing accurate, clear solution designs, • A team player – collaborates with colleagues to drive common approaches, • Able to present like a Consultant assured behaviour, • A competitive salary of up to £60,000 per annum, depending on experience, • 30 days holiday PLUS bank holidays (That's right! 30 days from Day 1), • At least two days per year to give back to our community through our volunteering initiative, • Defined Pension Contribution Scheme (Employer matched up to 6%) with the option to contribute via Salary Exchange (Salary Sacrifice), • Employee Discount Scheme, access to discounts and offers across 100s of leading retailers., • Company Paid Private Medical Insurance (benefit in kind), • Group Life Assurance (4x Annual Salary), • Group Income Protection, • Annual Pay Review, • Discretionary Annual Bonus Scheme, • Help@Hand – Confidential access to health and wellbeing support to include Employee Assistance Program, • Free Flu Vaccinations, Eye Tests and employer contribution towards glasses, • Recognition Scheme, • Free Mortgage Advice and Support, • Funeral Concierge and Bereavement Services, • 24/7 access to a GP, • Discounted health club memberships, • Salary Sacrifice Technology Buying Scheme, • Access to Wisdom, total wellbeing solution We wholeheartedly believe in fostering a diverse and inclusive culture by actively implementing our D&I strategy, building strong community ties, and empowering our people and leaders. Join us and shape your future!

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London, Cardiff or Remote (UK) | 💰£40,400 to £51,050 +_ ✨ ⭐ Our Workforce Management (WFM) team This is an excellent opportunity to step into a key Senior WFM Analyst role on a 9-month fixed-term contract. You'll report to the WFM Service Manager and be instrumental in using data-driven insights to perfectly staff our customer operations and service teams. You will be crucial in predicting our resource needs, proactively identifying risks, and translating those findings into clear, actionable strategies for our senior leaders. You’ll be a guiding voice for leaders, constantly improving WFM processes, and collaborating closely with Operations, People, Hiring, and L&D to boost efficiency and enhance the customer experience at Monzo. 🔑 You’ll play a key role... • Preparing clear, concise, and actionable executive-level reports and presentations on WFM performance, trends, and resource requirements for senior leadership., • Analysing large datasets, identifying patterns and trends, and communicating key insights to stakeholders. You'll use Google Sheets and Looker to create visualisations and reports, with a basic knowledge of BigQuery being a bonus., • Creating and reviewing shift offerings to support business growth and improve our flexible working employee rating., • Showing the operational impact of supply and demand for potential changes to shift patterns across all required domains., • Working closely with the forecasting, People, Operations, and WFM data teams to continuously improve schedule quality, shift offerings, and reduce errors., • Ensuring holiday utilisation remains within budget and at expected quarterly levels, factoring in seasonality., • Deep-diving into schedule issues to improve schedules, reduce manual amendments, and increase schedule automation per domain., • Managing mappings, service goals, and overall Verint backend configuration and setup., • Collaborating with the People team (for FWRs), Hiring, L&D (for New Hires), Operations (for schedules, skills, and shifts), and Forecasting for schedule accuracy. 🤩 We’d love to hear from you if… • You have demonstrable experience in workforce management, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • You possess expertise in WFM software and tools, with Verint experience preferred., • You have strong proficiency in Google Sheets (advanced formulas, pivot tables, and data analysis)., • You have experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • You have excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies., • It's a bonus if you have familiarity with Looker, basic knowledge of BigQuery, or experience with scenario planning, resource modelling, and strategic capacity planning., • You can work autonomously, manage multiple priorities, and thrive in a dynamic environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £40,400 - £51,050 ➕ benefits. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 4 key steps • Application Questions, • Recruiter Call, • Take home task, • Final stage interview (Presentation + interview questions) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-MY1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The OpenLink Endur Position is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. This candidate will be primarily developing an understanding of our users' strategic direction, issues, and project goals. The successful candidate must be able to bridge the gap between user-functionality and system developers and assist in documenting, evaluating, and translating business architectures and needs into IT applications. Overview Role Overview/What will you do: • The successful applicant will work closely with existing development team to enhance the current OpenLink platform including integrating with the Global Commodities application stack, • The successful applicant must demonstrate drive and initiative, be goal-oriented, dedicated and self-sufficient. He/she should be able to work well under pressure, adapt quickly to changing priorities and maintain focus on key tasks during busy periods., • Responsible for designing and developing a technology stack, leveraging on a combination of existing platforms and building new strategic platforms, and migrate existing business functions from legacy systems., • Close interaction with Traders and Quants to understand new requirements for applications across the platform, specifically focused on trade modelling and lifecycle., • Increase productivity of the technology teams' build and delivery cycles, and design system solutions to maximize operational efficiency of the business processes/workflows., • Engage senior business heads, providing frequent & timely updates and managing expectations wherever necessary. Key Skills and Experience required, • Experience configuring and extending OpenLink Endur or any other ETRM system., • Additional Experience in commodities products financial as well as physical trade lifecycle across multiple product classes such as Oil, Metals, Gas, Power and Emissions etc., • Solid Business Analyst skills, including experience interviewing clients to gather and document business requirements, develop process maps and functional specifications, • Experience leading client teams through testing and training exercises, followed by successful cut over for go live, • Ability to troubleshoot issues and provide user support, • Strong presentation skills, • Extensive experience writing successful project proposals, experience planning and executing related projects, • Project management skills/experience Any Beneficial / Nice to have skills and experience:, • Degree educated in a related field or experience operating in a similar role. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we'll provide you By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: • 27 days annual leave (plus bank holidays), • A discretional annual performance related bonus, • Private Medical Care & Life Insurance, • Employee Assistance Program, • Pension Plan, • Paid Parental Leave, • Special discounts for employees, family, and friends, • Access to an array of learning and development resources Visit ourGlobal Benefitspage to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

The Senior Business Analyst will have the following responsibilities:. Contributing to Methods Business Analysis Community of Practice and mentoring other business analysts. Can recommend and influence improvements to business structures, processes and information flows supported appropriately with

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Cardiff, London or Remote (UK) | 💰 £76,500 to £95,000 + Incentive Awards tied to your performance + | Our team Our Borrowing business is growing rapidly across both existing products and the planned launch of new initiatives. Flex is an innovative credit card that gives our customers unprecedented visibility and control over their spending, offering features like flexible instalment plans and instant app management. If you are passionate about using data and agile technology to solve real-world financial problems and create a genuine feel-good factor around borrowing, this is your chance to contribute to a product that is defining the future of flexible finance. This is a high-impact, cross-functional environment where you’ll partner closely with Product, Engineering, Data Science, Finance, and Risk & Control to deliver sustainable, profitable, and responsible growth across our credit card offerings. You’ll operate at the intersection of credit risk, commercial performance, and customer experience, ensuring Monzo’s credit card products remain sustainable, competitive, and customer-focused as they scale. Your day-to-day As a Senior Credit Analyst, you’ll play a critical role in shaping Monzo’s credit strategy across credit card products. Your responsibilities will include: • Design and refine credit underwriting and limit strategies to optimise risk and growth, • Analyse portfolio performance (arrears, utilisation, revenue, losses, vintage curves) and identify actionable insights, • Build and interpret NPV and profitability models to inform strategic decisions, • Develop segmentation frameworks to identify revenue and risk pressure points, • Lead analytical deep-dives into portfolio trends and emerging risks, • Partner with Product and Engineering teams to design and test new features and strategy changes, • Evaluate the commercial and customer impact of pricing, eligibility, and limit decisions, • Present clear, structured recommendations to senior stakeholders, • Support regulatory and governance requirements, ensuring strategies align with policy and risk appetite Locations & flexible working: Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles. We love meeting in person, but there’s no pressure to come into the office, even if you’re nearby. You’ll do your best work where you feel most comfortable. We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s school drop-offs, avoiding rush hour, or making time for what matters most. Work the way that works for you at Monzo! 💼 You should apply if You have: • Experience in unsecured lending, ideally within credit cards, • A strong understanding of credit card economics (APR, utilisation, interchange, revolving behaviour, cost of funds, losses). Experience of modelling rewards cards is a plus., • Experience building or influencing credit strategies (e.g. underwriting, limit management, pricing), • Strong analytical and data capabilities, backed up by technical coding skills. SQL is a must-have, Python and Looker experience is a plus, • Experience working with NPV models, profitability analysis, and portfolio forecasting, • Confidence communicating complex analysis clearly to non-technical stakeholders, • Experience collaborating cross-functionally in a fast-paced environment, • An interest in balancing risk, growth, and customer outcomes We're on the look out for L40 Senior Credit Analysts at the moment, you can read more in our _ Interview process Our typical process is structured as: • Recruiter call, • Initial hiring manager call, • Take-home task, • Final interviews - (3x) including case study, role-specific, and behavioural interviews Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you 💰£76,500 to £95,000 + Incentive Awards tied to your performance + _ ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits_ #LI-LG1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Cardiff, London or Remote (UK) | 💰 £76,500 to £103,500 + Options + | You’ll join the Core Borrowing team, a cross-functional group consisting of Credit Analysts, Product Manager, Engineers, Designers, Marketers, Customer Research. The team's ambition is to establish Monzo as the preferred borrowing option for its customers. This will be achieved by continuously enhancing the experience for existing borrowers and developing innovative new products. The credit teams are part of our wider Data Discipline which drives a strong-culture of data-driven decision making across the whole company using powerful, real-time analytics. As a Senior Credit Analyst, you’ll play a critical role in shaping Monzo’s credit strategy across core lending products. Your responsibilities will include: • Leading analytical initiatives to improve credit underwriting, manage portfolio risk, and support growth, • Supporting the design, implementation and iteration of lending strategies based on data insights, • Monitoring performance of existing strategies and identifying opportunities for improvement, • Developing and maintaining credit models (including cohort performance, risk segmentation, and NPV analysis) to inform strategic decision-making, • Building and enhancing dashboards, data pipelines, and reporting that enable rapid, data-driven decisions, • Collaborating with cross-functional partners in engineering, product, marketing, risk, and control to design and deliver product changes and features, • Assessing long-term portfolio performance and contributing to strategic discussions on portfolio health, • Helping define and document methodology, assumptions, and business impact for leadership and stakeholders Locations & flexible working: Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles. We love meeting in person, but there’s no pressure to come into the office, even if you’re nearby. You’ll do your best work where you feel most comfortable. We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s school drop-offs, avoiding rush hour, or making time for what matters most. Work the way that works for you at Monzo! 💼 You’ll be a strong fit if you have: • Experience in unsecured retail lending (e.g., credit cards, personal loans, overdrafts, etc.), • A solid understanding of lending economics, including pricing, risk trade-offs, and portfolio performance metrics, • History of developing and deploying underwriting strategies or credit risk frameworks, • Excellent analytical and data skills - SQL is essential, Python and Looker are a plus, • Ability to translate complex analysis into actionable recommendations and communicate clearly with technical and non-technical stakeholders, • Knowledge of UK lending regulations and how they shape credit strategy, • Experience collaborating with cross-functional teams in fast-paced environments, • Strong project management and organisation skills We're on the look out for L40 Senior Credit Analysts at the moment, you can read more in our _ Our typical process is structured as: • Recruiter call, • Initial hiring manager call, • Take-home task, • Final interviews - (3x) including case study, role-specific, and behavioural interviews Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you: 💰£76,500 to £103,500 + stock options +_ ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits_ #LI-LG1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Senior Commercial Finance Analyst – Business Partnering.

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni‑channel retailer of sports fashion, outdoors and gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people‑led, innovative and customer‑focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day‑to‑day objectives. Senior Commercial Finance Analyst – Business Partnering Location: JD Sports Fashion PLC, Edinburgh House, Hollinsbrook Way, Pilsworth, Bury, BL9 8RR • Preparation and review of investment and commercial business cases, including Income Statement performance and return on investment measures, for presentation at relevant governance and approval forums., • Provide performance data and analytics to support strategic commercial decision making., • Develop and introduce a monthly KPI reporting pack to support senior stakeholders with improved visibility of financial and commercial performance., • Provide clear, concise reporting to the Finance Business Partner and relevant senior stakeholders., • Support the annual budgeting process and quarterly forecasting for the relevant cost centre or business areas., • Support the preparation of Quarterly Business Reviews and Annual Budget decks., • Financial support to the relevant Senior Commercial Finance stakeholders, providing clear and concise insight into the cost base, including staff costs and overheads., • Support Procurement on cost saving initiatives, including analysis of new contracts, rebates, and commercial terms to deliver sustainable financial benefits., • Chair regular meetings with the Reporting team to review month‑end performance, understand spend drivers, identify underlying issues and provide appropriate financial challenge., • Own and oversee the Purchase Order (PO) process, including management of approval hierarchies, ensuring appropriate financial controls, governance compliance and timely approvals., • Ad‑hoc Finance tasks and project work as required., • CIMA/ACCA/ACA Part‑Qualified Accountant, • Experience of business partnering, including providing constructive challenge and making value‑adding recommendations., • Proven experience of delivering data‑driven insights to support decision‑making., • Strong written and verbal communication skills, with the ability to translate financial information for non‑finance stakeholders., • Ability to communicate effectively with non‑financial colleagues and collaborate across multiple business functions., • Strong analytical skills to investigate, understand and explain financial and operational performance., • Ability to form strong working relationships at all levels of the organisation., • Self‑motivated, with the ability to work on own initiative., • Strong time‑management skills, prioritising workloads and meeting competing deadlines., • Advanced Excel skills essential; experience with Oracle, TM1 & Power BI advantageous but not essential., • Excellent attention to detail and accuracy., • Ability to work effectively under pressure and to tight deadlines., • Positive, flexible, enthusiastic, and driven approach., • Staff discount on JD Group and other brands within the organisation., • Personal development opportunities to learn and develop at work. #J-18808-Ljbffr

Pricing Analyst Manchester (M24) | Hybrid Working | Up to £50,000 Are you a commercially minded analyst looking for a role where your work directly influences business decisions and growth? We're looking for a Pricing Analyst to join a fast-paced, entrepreneurial business where you'll work closely with senior leadership, take ownership from day one, and play a key role in shaping the future of the pricing function. This is not a traditional corporate analyst position. You'll be joining a lean, ambitious team where initiative, commercial awareness, and problem-solving are valued just as highly as technical skills. The Opportunity As Pricing Analyst, you'll help drive pricing strategy, identify commercial opportunities, improve reporting and processes, and provide insight that supports business growth. You'll have significant exposure to leadership and the opportunity to make a visible impact across the organisation. This role is ideal for someone who enjoys autonomy, thrives in a dynamic environment, and wants to progress quickly into a leadership position within pricing. Key Responsibilities Conduct pricing, conversion, and margin analysis Identify pricing anomalies, leakage, and commercial opportunities Develop reports, models, and analytical tools to support decision-making Work with complex and sometimes unstructured data sets Build and improve reporting processes and data structures Generate actionable insights that support commercial growth Collaborate closely with senior stakeholders and leadership Take ownership of projects and proactively recommend improvements What We're Looking For Minimum 2-3 years' experience within Pricing, Commercial Analytics, Data Analytics, or a similar analytical role Strong Excel skills Practical SQL experience Exposure to Python and willingness to use it regularly Commercially aware with strong business acumen Comfortable working independently and taking ownership Experience working with imperfect, incomplete, or unstructured data Strong communication and stakeholder management skills Ambitious, proactive, and eager to make an impact Desirable Backgrounds We welcome applications from candidates with experience in: Pricing Analytics Commercial Analytics Retail or E-commerce Analytics Automotive, Travel, or Logistics Pricing Scale-up or high-growth businesses Big 4 or Top 10 consulting and analytics teams BI or Data Analytics roles with strong commercial exposure Career Progression This role offers a genuine opportunity to develop into a Pricing Manager and, longer term, Pricing Director position. You'll gain direct exposure to senior leadership and have the chance to help shape the evolution of the pricing function as the business grows. What's on Offer Salary up to £50,000 Hybrid working arrangement High visibility and direct access to senior leadership Significant ownership and autonomy Fast-paced, entrepreneurial environment Clear progression opportunities The chance to influence commercial strategy and business performance If you're looking for a role where you'll do more than simply analyse data and reports and want to play a meaningful part in driving business growth, we'd love to hear from you

Senior Cyber Security Analyst Permanent - Full time £55,000 plus bonus Bolton - 3 days per week onsite About the Role We are working with a leading global organization during a pivotal moment who seeking a Senior Cyber Security Analyst to help strengthen its security posture and safeguard critical systems. This is an excellent opportunity for someone passionate about incident response and proactive threat management within a dynamic, fast-paced environment. The ideal candidate will have a positive go-getter attitude, and will have experience of incident response, using MS security tools and ideally an understanding of Tanium. Key Responsibilities Working with the Head of Cyber to mature the incident response capability Using your understanding of the contemporary threat environment to assist with your vulnerability investigations and response Lead remediation efforts for identified vulnerabilities in collaboration with technology teams. Respond to incidents alongside the Head of Cyber Work with the existing MSSP across incident response and proactive monitoring and detection Maintain and optimise Microsoft Sentinel SIEM, XDR/MDR/EDR solutions, and supporting tools. Track deployment and health of all security products across the business. Stay ahead of emerging threats and evolving technologies.What We're Looking For Experience working in a cyber role in an enterprise environment Experience with the Microsoft Defender suite and Tanium would be ideal Solid understanding of cybersecurity principles and incident response processes. Experience exposure to red-teaming would be great but not crucial Experience of use case development An understanding of security best practice frameworks (NIST, ISO27001 etc) Good understanding of threat assessment A technical IT background Strong problem-solving skills and go-getter attitude Excellent communication skills and ability to work independently in a fast-paced setting.What's on Offer £45,000 - £55,000 plus bonus 25 days annual leave, plus moveable bank holidays and up to 5 days buy and sell Pension and company specific benefits Flexible and hybrid working options Career development opportunities and access to accredited qualifications.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

IT Support Engineer An excellent opportunity for an IT Support Engineer with Microsoft 365, service desk, remote technical support, networking and client-facing skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Technician, Technical Support Engineer, Service Desk Engineer, IT Helpdesk Analyst, 1st / 2nd Line Support Engineer, MSP Support Engineer PLEASE NOTE: You will need to hold a full Driving Licence and have your own Vehicle (Mileage Allowance Paid) SALARY: Up to £29,000 per annum + Benefits LOCATION: Hybrid with regular attendance at the Haslingden and Bury offices. There will also be client visits across Lancashire and Greater Manchester and remote working where possible JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 8:30am – 5:00pm JOB OVERVIEW As the business continues to grow, the company has a fantastic new job opportunity for an IT Support Engineer to join their team. The IT Support Engineer will provide remote technical support and onsite IT support to business clients, resolving service desk tickets, troubleshooting hardware, software, Windows, Microsoft 365 and basic networking issues. This is a varied, remote support and client-facing role involving regular client visits across Lancashire and Greater Manchester, so applicants must hold a full UK driving licence and have access to their own vehicle. Mileage allowance is paid for client visits. The IT Support Engineer will also support client meetings, solution recommendations, quotations and account management activity, with genuine career progression opportunities into senior technical support, account management, solutions consultancy or technical sales. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the IT Support Engineer include: • Remote Technical Support: Provide remote IT support to business clients, resolving technical queries and service requests, • Client Site Visits: Travel to client sites across Lancashire and Greater Manchester to provide onsite IT support, • Service Desk: Assist with tickets, issue resolution, updates and accurate documentation, • Troubleshooting: Resolve hardware, software, Microsoft 365, Windows desktop, printer and networking issues, • Installations and Upgrades: Support deployments, upgrades and new system installations, • Proactive Maintenance: Assist with monitoring, maintenance and improving client IT performance, • Client Meetings: Attend client reviews, site visits and solution discussions when required, • Technical Recommendations: Gather client requirements and assist with proposals, quotations and solution advice, • Client Relationships: Build strong working relationships with clients, suppliers and internal teams, • Internal Processes: Help improve onboarding, documentation standards and internal systems CANDIDATE REQUIREMENTS ESSENTIAL • IT Support Experience: Previous experience in IT support, managed services or technical customer service, • Microsoft 365 Knowledge: Good working knowledge of Microsoft 365 and Windows desktop environments, • Networking Skills: Understanding of basic networking, hardware troubleshooting, printers and general business IT systems, • Customer Service: Strong communication skills with a professional and confident client-facing manner, • Driving Licence: Full UK driving licence is essential due to regular client visits across Lancashire and Greater Manchester, • Own Vehicle: Access to your own vehicle for travelling to client sites, with mileage allowance paid, • Organisation: Ability to manage priorities, workload and service requests effectively, • Hybrid Working: comfortable providing remote technical support, working from office locations and attending client sites DESIRABLE • MSP Background: Experience working within a Managed Service Provider environment, • Client Meetings: Experience attending client meetings or supporting quotations and recommendations, • Cyber Security: Understanding of cyber security best practices and secure IT environments, • Backup Solutions: Knowledge of backup solutions, VoIP systems, firewalls or networking, • Microsoft Licensing: Understanding of Microsoft 365 licensing, • PSA And RMM Systems: Experience using PSA or RMM systems, • Commercial Interest: An interest in client relationships, consultancy or technical sales BENEFITS • Competitive salary based on experience • Company pension • Supportive and friendly working environment • Career progression opportunities • Exposure to a wide range of technologies and businesses • Training and development opportunities • Hybrid working opportunities • Company laptop and equipment • Mileage allowance for client visits HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14772 Full-Time, Permanent IT Tech Jobs, Careers and Vacancies. Find a new job and work in Bury, Greater Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ