German-Speaking E-commerce Executive
18 hours ago
London
E-commerce Executive – German Market (Luxury Jewellery | In-Office, London) Hatton Garden, London (Hybrid – 3 days in office) Neve Jewels Group / Diamonds Factory About the Role Join Neve Jewels Group – home to Diamonds Factory, Sacet, and Austen & Blake – and help shape how customers across Germany, Austria, and Switzerland experience luxury jewellery online. We’re looking for a German-speaking E-commerce Executive to manage and grow our German websites. Reporting to the Global E-commerce Manager, you’ll support online trading, content localisation, and performance analysis to drive growth and elevate the customer experience. Key Responsibilities • Manage the day-to-day operations of the German e-commerce site, including promotions, product listings, SEO, and translations., • Support trading plans to improve revenue and conversion across the DACH region., • Monitor KPIs (traffic, conversion, AOV, sales) using GA4 and Hotjar, providing actionable insights., • Translate and adapt content, product descriptions, and campaigns into fluent German, ensuring accuracy and brand alignment., • Partner with digital marketing teams on SEO, paid media, and email campaigns tailored to the German market., • Identify and implement UX and checkout improvements to enhance the customer journey., • Benchmark competitor activity to uncover growth opportunities., • Collaborate with customer service to ensure a seamless experience for German-speaking customers. About You • Fluent in German and English (written and spoken)., • Experience in e-commerce trading or digital marketing, ideally within luxury, fashion, or retail., • Understanding of German online consumer behaviour and market trends., • Proficient with CMS/e-commerce platforms (Shopify, Magento, or similar) and Google Analytics., • Knowledge of SEO and digital marketing principles., • Analytical, detail-oriented, and highly organised., • Excellent communicator who enjoys collaborating across teams., • Must have right to work in the UK – unfortunately, we are unable to provide visa sponsorship. Why Join Us • Be the voice of the German market for a fast-growing global jewellery group., • Work with a talented, international team at our Hatton Garden HQ – the heart of London’s jewellery district., • Hybrid working (3 days in office), flexible start/finish times, and professional development opportunities., • Competitive salary, staff discounts, and a supportive, creative culture. Ready to Apply? If you’re passionate about e-commerce, fluent in German, and ready to make an impact in a growing luxury brand ,we’d love to hear from you!